2004 Dodge Durango Complaint Log

STALLED IN RAINSTORM WHILE DRIVING ON INTERSTATE 95, A DAY BEFORE. WE HAD BATTERY TESTED AT ADVANCED AUTO. BATTERY GOOD. DROVE HOME. THE NEXT DAY WE STARTED IT UP AND IT MADE A LOUD NOISE. SHUT IT OFF AND THEN RESTARTED IT. THE ENGINE WAS RAPPING. NEEDED A NEW ENGINE. UPON LIFTING HOOD TO SEE PROBLEM WE SAW A HOLE IN THE BLOCK. YOU COULD SEE CONNECTING ROD IN THERE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,000.

TAKATA RECALL - I HAVE BEEN WAITING FOR MORE THAN A REASONABLE TIME TO HAVE MY DRIVER'S AND PASSENGER SIDE AIRBAGS REPAIRED OR REPLACED.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER STATED THE VEHICLE WOULD NOT START AT TIMES, AND THE ONLY WAY TO GET IT TO START, WAS TO PUMP THE GAS. UPDATED 12/09/15. * JB

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME OF THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LARRY H. MILLER DODGE, IN OGDEN, UTAH) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR RANDOMLY ILLUMINATED ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE PREVIOUS OWNER HAD NOT HAD THE RECALL REPAIRS PERFORMED PRIOR TO SELLING THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ONE RANDOM DAY..AS I STARTED MY DURANGO, IT STARTED MAKING A FAST CLICKING SOUND FROM THE ENGINE. SEEMS TO DRIVER AND IDLE FINE,BUT IT ISN'T A NORMAL SOUND SINCE I HAVE HAD THIS DURANGO A WHILE AND NEVER HEARD IT TILL NOW. TO FIND OUT ITS ON THE PASSENGER SIDE..BEEN TOLD ITS THE EXHAUST MANIFOLD. TAKES A FEW MINS,BUT GOES AWAY ABOUT 90%.THE COLDER IT IS OUTSIDE THE WORST AND LOUDER THE NOISE IS.I SEARCHED ONLINE ABOUT THIS AND LOOKS LIKE I AM NOT THE ONLY ONE AND SUPRISEING ITS NOT A RECALL. I WAS TOLD BY A SHOP I HAVE A BROKEN STUD BOLT AND WILL COST.1200-2000. I DON'T HAVE THAT KINDA MONEY.SO IS THERE A WAY I COULD GET HELP GETTING THIS FIXED? BECAUSE IT IS POSSIBLE IT COULD MESS UP THE PISTON ON THAT SIDE OF THE LOOS MANIFOLD. ALSO RECEIVED A LETTER THAT I HAVE A RECALL FOR THE DRIVER AIRBAG INFLATOR..WAITING FOR MY DEALER TO CALL ME BACK FOR A APPOINTMENT.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER OF THE VEHICLE SUSTAINED INJURIES TO THE NECK AND THE DRIVER SUSTAINED AN INJURY TO THE RIGHT HAND. THE PASSENGER REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

TAKATA RECALL: TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ENGINE MAKING NOISE AT START UP. HAD IT LOOKED AT BY SEVERAL MECHANICS, INCLUDING THE LOCAL DODGE DEALER. SAID IT IS PROBABLY PISTON. HAD VALVE COVERS AND HEADS TAKEN OFF FOR POSSIBLE STUCK LIFTER AND FOUND PLENTY OF RUST ETC. THAT WOULD INDICATE WATER IN MOTOR. SEVERAL PEOPLE INDICATED THIS IS AN ISSUE WITH THIS MODEL AND MAKE WITH LEAKING COWLING AT WINDSHIELD LEAKING WATER ONTO MOTOR IN BAD SPOTS CAUSING THIS FAILURE. SHOULD NOT BE NEEDING NEW MOTOR AT 107K.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

OUR 2004 DODGE DURANGO WAS PURCHASE USED, FROM ORIGINAL OWNER. ALL SERVICE RECORDS WERE GIVEN TO US, SHOWING PROPER MAINTENANCE OF VEHICLE. I TRIED TO START THE VEHICLE AND HEARD A HORRIBLE SOUND FROM THE ENGINE. AFTER HAVING IT TOWED, I LEARNED THE ENGINE THREW 2 RODS AND PUT HOLES IN THE ENGINE BLOCK. THIS IS A COMPLETE FAILURE TO THE ENGINE, WITH THE ONLY SOLUTION BEING TO REPLACE THE ENTIRE ENGINE. BASED ON MY MECHANICS OBSERVATION, THIS IS A RESULT OF WATER BEING DIRECTED INTO THE ENGINE COMPARTMENT, THEREFORE RUSTING AND DESTROYING NECESSARY COMPONENTS. WHEN THE ENGINE WAS PULLED FROM MY VEHICLE, IT HAD BEEN SITTING IN A LARGE AMOUNT OF WATER, EVEN AFTER HAVING BEEN GARAGE KEPT FOR SEVERAL WEEKS. AFTER READING ONLINE, THIS IS A VERY COMMON OCCURRENCE WITH THESE 2004 DURANGOS. AT THAT, DODGE HAS NEVER ISSUED A RECALL. I AM NOW OUT $7900 FOR A NEW ENGINE. ALL I CAN SAY, IS THANK GOD I WAS IN MY DRIVEWAY WHEN THIS HAPPENED. I AM SO FEARFUL THIS WILL HAPPEN TO SOMEONE WHILE THEY ARE DRIVING, RESULTING IN SOMETHING TRAGIC. DUE TO THE FREQUENCY OF THIS FAILURE AND DODGE IGNORING IT, IT SEEMS AS THOUGH IT WILL TAKE SOMEONE TO BE KILLED IN AN ACCIDENT BEFORE DODGE ADDRESSES THIS PROBLEM.

AS I WAS TURNING FROM THE LIGHT AND PRECEDED TO ACCELERATE NOT EVEN DOING 5-10 MPH, I HEARD A SOUND, WHICH I THOUGHT WAS A BLOWN TIRE. I TURNED OFF THE TRUCK TO SEE IF I HAD A FLAT TIRE. NONE OF THE TIRES WHERE FLAT. SO I CALLED MY HUSBAND, HE LOOKED AT IT, THINKING IT WAS THE THROTTLE BODY, DUE TO THE LIGHT THAT FLASHED ON THE DASH. SO HE BOUGHT A NEW THROTTLE, THAT AS WELL AS NEW SPARK PLUGS, AND STILL NOTHING. IT SEEMS IT WANTS TO START, BUT ISN'T STARTING. SO IF THIS IS THE HYDOLOCK THAT IS CAUSING WATER TO FLOW INTO THE ENGINE, YOU ALL NEED TO PAY FOR THIS. I HAVE HEARD THAT YOU ALL KNOW ABOUT THIS ISSUE AND HAS DONE NOTHING ABOUT IT. LAWSUIT? I HOPE NOT. I JUST WANT MY TRUCK FIXED, BECAUSE I REALLY LIKE. PLEASE GET IN TOUCH WITH ME AS SOON AS POSSIBLE. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V817000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVER SIDE AIRBAGS DID NOT DEPLOY ON IMPACT OF THE CAR SLAMMING INTO THE TELEPHONE POLE. IT WAS NOT UNTIL AFTER THE DRIVER HAD UNBUCKLED HERSELF THAT SHE SMELLED SMOKE AND THE AIRBAGS DEPLOYED. SHE SLAMMED HER BODY AND HEAD ALL OVER THE DRIVERS SIDE OF THE VEHICLE AND SUSTAINED A CONCUSION AND OTHER MEDICAL INJURIES DUE TO THIS MALFUNCTIONING AIR BAG. I CALLED MY LOCAL DODGE DEALER AND THEY TOLD ME THAT MY VIN WASN'T ON THE LIST. *TR

THE VEHICLE WAS PURCHASED NEW BACK IN MARCH OF 2005 AND HAS BEEN MAINTAINED AT REGULAR INTERVALS. RECENTLY WHEN IT RAINED A SPUTTER WAS NOTICED AND THOUGHT TO BE SPARK PLUG WIRES, WHICH HAD BEEN CHANGED APPROXIMATELY 1 YEAR PRIOR. THEN APPROXIMATELY ONE MONTH AGO WE WENT TO START THE DURANGO AND IT WOULD NOT START. AT FIRST IT SOUNDED LIKE THE STARTER GRINDING SO I REMOVED THE STARTER AND HAD IT TESTED AND IT FINE. I ATTEMPTED TO TURN THE ENGINE OVER BY THE CRANKSHAFT BOLT AND THE ENGINE WOULD NOT MOVE. I REMOVED THE SPARK PLUGS AND FOUND THAT THE #7 SPARK PLUG HAD ICE ON IT. THE CYLINDER WAS FOUND TO BE FULL OF ICE. THE FOLLOWING DAY THE ICE MELTED AND THE ENGINE MOVED AND RAN. THE TRUCK DROVE FINE WITH NO ISSUES AFTER THAT. I DID SOME RESEARCH AND FOUND MANY COMPLAINTS OF THE ENGINE HYDROLOCKING DUE TO A FAILURE IN THE COWL WHICH ALLOWED WATER TO POUR ONTO THE ENGINE. THE COMPLAINTS INDICATED THAT IT WAS A KNOWN PROBLEM AND THAT CHRYSLER HAD BEEN ADVISED OF THE ISSUE BUT NOTHING WAS DONE ABOUT IT. I THEN FOUND THAT WATER WAS LEAKING PAST THE COWL AND THE WIPER ARMS. ON MARCH 17, 2015 THE DURANGO AGAIN MADE THE GRINDING NOISE WHEN ATTEMPTING TO START. THE #7 CYLINDER AND THE #8 CYLINDER HAD WATER IN THEM. THE VEHICLE HAD BEEN SITTING FOR APPROXIMATELY 4 DAYS PRIOR AND IT HAD RAINED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WOULD NOT START WITH THE STARTER AND WOULD NOT TURN BY HAND WHEN TRIED AT THE FLYWHEEL. THE VEHICLE HAD NOT EXHIBITED ANY ISSUES PRIOR TO BEING PARKED AND HAD NOT RUN SINCE IT WAS PARKED AND DID NOT TURN OVER AT ALL WHEN WE ATTEMPTED TO START IT. THE ENGINE IS BELIEVED TO BE SEIZED AND NO LONGER USABLE. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 35 MPH APPROACHING A CURVE, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK, BACK, AND SPINE WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

WHEN IT RAINS WATER WOULD POUR INTO ENGINE AND EFFECT ELECTRICAL SYSYTEM AND CAUSE ENGINE PROBLEMS ENGINE LOCK UP ,ENGINE WOULD AUTOMATICALLY CUT OFF AND POWER STEERING WOULD LOCK UP WHILE MAKING A TURN IN MY 2005 HEMI DURANGO, THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD. *TR

THIS VEHICLE WAS RECALLED IN FEBRUARY 2015 I HAVE CONTACTED DEALER TWICE TO SET UP REPAIR THEY SAY THEY WILL CALL ME BACK WHEN THEY GET THE PARTS I NEVER HEAR BACK FROM THEM THEY KEEP SAYING THEY DON'T HAVE PARTS LAST CALL WAS 9-10-2015 SAME STORY DEALER IS ED VOYLES CHRYSLER JEEP DODGE 789 COBB PKWY SE MARIETTA, GA 877-225-3721

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING, A KNOCKING SOUND EMITTED FROM THE ENGINE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

CATASTROPHIC ENGINE FAILURE. THE SAME "HEMI TICK" ISSUE AND CONSEQUENT VALVE/PISTON ROD FAILURE THAT HAS APPARENTLY BEEN REPORTED AND COMPLAINED ABOUT BY THOUSANDS OF CONSUMERS AND THOUSANDS OF TIMES. MINE WAS FAILED SITTING IN MY DRIVEWAY IDLING. THIS IS A RECURRING ISSUE THAT THE VALVE SPRINGS, SPRING SEATS, AND PISTON RODS ARE MADE OF GARBAGE MATERIALS, YET DODGE REFUSES TO ACKNOWLEDGE OR MAKE ANY EFFORT TO MAKE RIGHT. THIS IS A MAJOR DESIGN DEFECT AND NEEDS TO BECOME A RECALL. *TR

TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD BANGING NOISE UNDER THE FRONT DRIVER SIDE OF THE VEHICLE. THE FRONT DRIVER SIDE WHEEL DETACHED AND CAUSED THE VEHICLE TO VEER OFF THE ROAD, CRASH INTO SEVERAL TREES, ROLL OVER THREE TIMES, AND LAND ON THE PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER'S LEFT ARM WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL GARAGE WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V817000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V770000 (AIR BAGS)HOWEVER THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE THE FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS NOTIFIED OF AN AIRBAG RECALL ON MY VEHICLE APPROXIMATELY 2 WEEKS AGO BUT THE LETTER INDICATED I COULD NOT CALL TO SCHEDULE MAINTANCE PRIOR TO 2/23. I STARTED CALLING FIRST THING THAT MONDAY. ALL 6 DEALERSHIPS I CONTACTED EITHER TAKE MY INFO AND SAY THEY WILL CALL ME BACK OR SAY THEY DON'T HAVE ANY PARTS TO CORRECT THE ISSUE AND I SHOULD CHECK BACK IN A COUPLE OF WEEKS. I HAVE RECEIVED NO RETURN PHONE CALLS FROM THE ONES THAT SAID THEY WILL GET BACK WITH ME. MY ONLY OPTION IS TO CONTINUE DRIVING A POSSIBLE DEATH TRAP FOR NO TELLING HOW LONG. NOT TO MENTION THERE'S BEEN THAT POSSIBILITY FOR THE LAST 11 YEARS. THIS IS RIDICULOUS AND UNACCEPTABLE. *JS

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE STARTING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL RATTLING SOUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ENGINE HAD A HOLE BECAUSE THE ROD BLEW OUT OF THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 3/31/15*CN UPDATED 04/14/15

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE DRIVER SIDE AND THE PASSENGER SIDE AIR BAG WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 AND 15V313000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED SPORADICALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL PART. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, A LOUD KNOCKING NOISE EMITTED FROM THE ENGINE AS THE FRONT END VIBRATED SEVERELY. THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED WITH AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,714.

I WAS ENTERING INTERSTATE 25 NORTH FROM DENVER COLORADO'S 19TH STREET WHEN I HEARD A BANG AND MY 04 DURANGO BEGAN TO SHAKE VIOLENTLY. I BELIEVED IT WAS A TIRE THAT POPPED EVEN THOUGH I HAVE NEW ONES AND SO I CONTINUED DOWN THE RAMP TO A SAFE PLACE WHERE I PULLED OVER AND STOPPED. THAT'S WHEN I NOTICED THE VEHICLE WAS STILL SHAKING AND I THEN BELIEVED IT TO BE A SERPENTINE BELT UNTIL I TURNED THE VEHICLE OFF. I OPENED THE HOOD AND FOUND THE BELT INTACT. I THEN LOOKED UNDER THE VEHICLE AND COULD SEE ENGINE OIL DRIPPING OFF THE BACK OF THE ENGINE BLOCK & ONTO THE GROUND FROM SOME UNKNOWN LOCATION OF THE MOTOR. I ATTEMPTED TO PULL THE DIPSTICK OUT OF THE ENGINE BUT WAS UNABLE TO BECAUSE IT WAS STUCK UNTIL I TRIED CRANKING THE MOTOR ONCE AGAIN WHICH ALLOWED ME TO THEN PULL THE DIPSTICK OUT, BUT I WAS NEVER ABLE TO GET IT BACK IN. I HAD THE VEHICLE TOWED TO MY HOUSE AND THEN EVENTUALLY TO A DEALERSHIP AFTER THE MOTOR WAS ATTEMPTED TO BE STARTED AGAIN. FLAME SHOT OUT FROM UNDERNEATH THE HOOD ALONG WITH SMOKE AND A LOT OF WHITE SMOKE FROM THE TAILPIPE. THE ENGINE IS BLOWN IT WOULD HAVE TO BE REPLACED AND I HAD 12 PAYMENTS LEFT FOR ABOUT $5000. I WAS IN A NEGATIVE EQUITY SITUATION WITH THIS VEHICLE NOW & I DIDN'T HAVE WARRANTIES OR ANY ABILITY TO GET HELP FROM CHRYSLER OR DODGE. THERE HAVE BEEN ALMOST A THOUSAND OTHER PEOPLE TO REGISTER COMPLAINTS FOR THE SAME PROBLEM. THE ENGINE HYDROLOCKED BECAUSE WATER LEAKS THROUGH THE COWLING BETWEEN THE WINDSHIELD AND THE HOOD AND DRAINS ALL OVER THE ENTIRE ENGINE. IT HAPPENS AT APPROXIMATELY A HUNDRED TWENTY THOUSAND MILES, ALLOWING WATER TO GET INSIDE THE MOTOR EVENTUALLY. I TOOK CARE OF THIS VEHICLE BETTER THAN ANY OTHER VEHICLE I'D EVER OWNED. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE RAIN SHE ATTEMPTED TO START THE VEHICLE A LOUD UNKNOWN NOISE CAME FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THE ENGINE NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INDICATING A MALFUNCTIONED. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 14V817000 (AIR BAGS) AND 14V770000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V092000 (ELECTRICAL SYSTEM), BUT DID NOT RECALL RECEIVING A NOTIFICATION LETTER AND WAS NOT SURE WHEN THE DEALER WOULD REMEDY THIS RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

STARTED CAR FOR FIRST TIME AFTER BAD RAINSTORM OVER WEEKEND. HEARD VERY LOUD CLANGING NOISE. HOLE IN OIL PAN, OIL LEAKED OUT EVERYWHERE. AFTER TAKING APART THE MOTOR, SERVICE CENTER DISCOVERED A ROD SHAFT HAD SHEARED IN HALF AND SHOT THROUGH THE ENGINE BLOCK AND OIL PAN. DISCOVERED IT WAS CAUSED BY WATER GETTING INTO ENGINE THROUGH SPARK PLUGS. BECAUSE OF THIS, THE WARRANTY COMPANY WON'T COVER AN ENGINE REPLACEMENT. WE HAVE TAKEN IN THIS VEHICLE TO SAME SERVICE STATION BEFORE OVER THE TWO YEARS WE HAVE OWNED IT BECAUSE IT WOULD STALL WHILE DRIVING IN BAD RAINSTORM. COULD NEVER FIND A PROBLEM. READ A LOT OF ARTICLES ONLINE ATTRIBUTING ALL OF THIS TO A DESIGN FLAW IN THE HOOD OF THIS VEHICLE. I KNOW WE ARE NOT THE ONLY OWNERS OF A 2004 DODGE DURANGO WHO HAVE EXPERIENCED THIS. SOMETHING NEEDS TO BE DONE TO RESOLVE THE DESIGN FLAW AND COMPENSATE US FOR HAVING TO REPLACE AN ENGINE THAT, APART FROM BEING IN A POORLY DESIGNED CAR, IS OTHERWISE IN GREAT CONDITION. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WE HAVE KEPT THIS DURANGO IN IMMACULATE SHAPE AND HAVE CONSISTENTLY DONE OF THE RECOMMENDED UPKEEP ON THE VEHICLE. WE CHANGE THE OIL EVERY 3,000 MILES. I WAS DRIVING DOWN THE ROAD GOING APPROXIMATELY 50 MILES PER HOUR WHEN WITHOUT WARNING THE ENGINE JUST STARTED MAKING A LOUD NOISE. IT WAS DANGEROUS BECAUSE I HAD NOWHERE TO PULL OVER AND HAD TO CONTINUE APPROXIMATELY 1 MILE BEFORE I COULD GET TO A SHOULDER AND BEHIND ME WERE MULTIPLE VEHICLES. UNDERNEATH THE VEHICLE WAS OIL. THE MECHANIC SAYS THAT THERE IS A HOLE IN THE ENGINE AND IT IS COMPLETELY BLOWN-CATASTROPHIC. ENGINE FAILURE THAT WILL COST $6000 TO REPLACE. ALTHOUGH WE HAVE USED THE VEHICLE FOR 10 YEARS, WE HAVE BARELY PUT 12000 MILES PER YEAR ON IT. AFTER SOME RESEARCH ON THE INTERNET WE FOUND OUT THAT THERE HUNDREDS IF NOT THOUSANDS OF OTHER SIMILAR COMPLAINTS ON THIS ENGINE, MANY OF THEM PROBABLY UNREPORTED TO THE NHTSA. THE '05 AND LATER MODELS DO NOT SHOW ANYWHERE NEAR A SIMILAR AMOUNT OF ENGINE FAILURE COMPLAINTS. I WOULD HAVE TO BELIEVE THAT THERE HAVE. WE ARE DISGUSTED AND WOULD LIKE SOMEONE TO LOOK INTO THIS-A CLASS ACTION LAWSUIT. *TR

AS I WAS DRIVING DOWN THE STREET IN LIGHT RAIN MY 2004 DODGE DURANGO BEGIN TO SHAKE AND STALL. AS I CAME TO A STOP I RECALL THE SUV SMOKING. I STOP THE SUV IMMEDIATELY AND COULD TELL THE SMOKE WAS COMING FROM UNDER THE HOOD. I NOTIFIED MY MECHANIC AND HAD THE TRUCK TOWED TO THE SHOP WHERE HE TOLD ME THE COWL PANEL WAS ALLOWING WATER TO LEAK ONTO MY ENGINE WHICH WOULD CAUSE WATER TO GET INTO MY INTAKE THAT WOULD RESULT INTO A BLOWN ENGINE. I NOTIFIED CHRYSLER/DODGE TO NO AVAIL THEY ACT AS IF THEY HAVE NEVER HEARD OF THE ISSUE, WHICH IS SURELY INCORRECT BECAUSE OF ALL THE POST OF PEOPLE WOULD COMMON ISSUES WITH THERE DODGE DURANGO. THIS SHOULD DEFINITELY BE A RECALL. *TR

DAUGHTER WAS DRIVING VEHICLE ON THE HIGHWAY. VEHICLE STARTED SHAKING AND THEN MADE LOUD NOISE LIKE A HAMMER HITTING ENGINE, THEN STARTED SMOKING WHITE SMOKE COMING FROM THE ENGINE. VEHICLE QUIT RUNNING. DAUGHTER WAS ABLE TO GET TO THE SHOULDER. TRIED STARTING AGAIN AND ENGINE WAS RUNNING VERY ROUGH, SMELLED LIKE ELECTRICAL BURN AND BLOWING WHITE SMOKE. SHUT OFF ENGINE AND HAD VEHICLE TOWED. MECHANIC STATED ENGINE HAS TO BE REPLACED. HAVING VEHICLE TOWED TO DODGE DEALER FOR SECOND OPINION. *TR

WENT OUT TO START VEHICLE IN THE MORNING AND IT WOULD NOT CRANK OVER. TRIED SEVERAL TIMES, IT WAS RAINING AT THE TIME. LEFT VEHICLE FOR A FEW HOURS, RETURNED LATER TO START AND LOUD CLUNK COMING FROM MOTOR. LIFTED HOOD AND FOUND INTAKE TO BE TOTALLY COVERED IN WATER. WATER WAS FLOWING DOWN WINDSHIELD AND DIRECTLY OVER TOP OF MOTOR. UPON INSPECTION CONNECTING ROD WAS BROKEN DUE TO HYDRO LOCKING. APPARENTLY THIS IS A PROMINENT ISSUE WITH THIS MODEL. ENGINE NEEDS TO BE REPLACED. *TR