2011 Dodge Grand Caravan Complaint Log

The contact owned a 2011 Dodge Grand Caravan. The contact stated that while the vehicle was parked, turned off, and unoccupied, the front driver’s side of the vehicle near the driver’s door caught fire. The contact extinguished the fire. No fire or police report was filed. The front driver’s side of the vehicle was consumed by the fire. The contact believed the failure was due to an electrical malfunction located in the driver's door that caused the fire. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to a salvage facility. The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.

Odometer Fraud. The contact stated that while considering purchasing a 2011 Dodge Grand Caravan, the odometer mileage was 101,000 but the registration information indicated that in 2022 the odometer mileage was 125,000. The vehicle was a private sale.

Motor problems and transmission problems, so can’t use the cruise control.

The contact owns a 2011 Dodge Grand Caravan. The contact stated that while starting the vehicle, there was an abnormal whining sound coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the water pump was replaced. The contact stated that several months later, while driving 65 MPH, the steering wheel seized without warning. The contact used excessive force to steer the vehicle to an independent mechanic, where a power steering flush was performed; however, the failure persisted. The mechanic replaced the steering pump, which seemed to correct the failure. The contact then stated that the whining sound returned without warning. The vehicle was taken back to an independent mechanic, where the contact was informed that the valves inside the engine connected to the fuel injector were defective and needed to be replaced. The contact stated that after the diagnostic tests, the vehicle failed to start up after several attempts. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 130,000.

The manufacture date is after the expiration date for example the manufacturer date is 2024/07/15 The expiration date is 2024/07/12 Both car seats that I have are this way along with the bases.

The contact owns a 2011 Dodge Grand Caravan. The contact stated that the engine turned over, but the vehicle failed to start. The contact became aware that the jumper ends were burned. There was no fuel entering the engine. The contact stated that the silicon on the relays needed to be replaced and the fuel pump had failed. Additionally, the driver's side window became inoperable. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V813000 (Electrical System). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 160,000.

V51 recall cause problems with power control module. Poor fuel economy Trouble starting/ restarting Engine not receiving power

The contact owns a 2011 Dodge Grand Caravan. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The contact stated that the battery was replaced; however, the failure recurred. The vehicle was diagnosed by an independent mechanic as battery failure due to extended use of the fuel pump. The contact stated that the fuse had to be unplugged for the fuel pump to shut off. The vehicle was not diagnosed by a dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 300,000.

Dealership still cannot pinpoint exactly what is wrong but the car does not start. One time it’ll start and the next it won’t. It’s actually left me stranded in the cold because that seems to be the only time it won’t start. It’s happened to many other grand caravan owners too. No mechanic I’ve taken it to can solve the problem I’ve spent so much money replacing parts on this car.

While the Emergency Parking Brake was activated and vehicle in Park in the driveway that is on a hill, the car began rolling down the driveway at a fast rate of speed with no one in drivers seat. 3 young kids were in car seats in the van with it running while we were outside of the vehicle speaking. All doors locked and it flew down the driveway almost flipping over at the bottom. We took the vehicle to the dealership we purchased it from on June 29, 2023 and they could not recreate the issue. No warning lights were on prior to this incident and when citizens that stopped when this happened, got in the vehicle to dislodge it from the dirt that thankfully stopped it from flipping, they verified that it still showed the E Brake as being engaged it was still in park. No police or insurance was called because there was no damage to the vehicle or children but the dealership was called. I do have video of this event but your website does not accept videos

Vehicle randomly dies completely like no battery connected either while parked or in motion. Then after a few moments vehicle starts like nothing is wrong. No codes no warning.

My van caught fire. Randomly after not being driven for more than 15 hours. The investigator says it is believed to be the inverter in the back drivers side panel under the cup holders which short circuited and caught fire which engulfed my entire vehicle in a mater if 40 minutes while waiting for the fire department to arrive. The van is obviously a goner. Burnt to a crisp along with all of our DeWalt power tools batteries fishing poles tackle chainsaw and 4 brand new car seats that were just purchased with the last 2 months. Along with cracking all the windows on that side of my home due to the heat from the blaze...

The contact owns a 2011 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle suddenly stalled. There were no warning lights illuminated. The vehicle was repaired; however, the failure reoccurred. Additionally, the contact stated that the instrumental panel became inoperable. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2011 Dodge Grand Caravan. The contact stated while driving 45 MPH, the battery warning light illuminated. The contact was able to continue driving to his residence. The contact inspected the vehicle and noticed that the alternator was burned and needed to be replaced. The contact towed the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 99,938.

The TIPM failed which caused a loss of power to the vehicle and power to the fuel pump. I was driving at approximately 60 MPH when the vehicle lost all power and the steering wheel felt locked. I was unable to turn the steering wheel as the Dodge Grand Caravan came to a quick stop as if it was out of gas. Luckily I reacted quickly and was able to avoid an accident. After approximately 10 minutes of trying to restart the vehicle and drive to a safe location the vehicle restarted. This happened again when I was driving and came to a red light at a major intersection and the vehicle stalled out as if out of gas and the steering locked. I again tried to restart the vehicle intermittently for 15 minutes; after which it finally restarted, and I was able to drive and get out of the intersection without an accident. I was lucky that this didn't cause an accident. The other times the defective TIPM and power to the fuel pump caused the vehicle to fail to start and left me stranded. I have had the vehicle diagnosed and the TIPM repair price is quite expensive. The vehicle did not have any check engine or warning lights before this occurred. I have read many similar complaints of this occurring with others driving Dodge/Chrysler vehicles. I feel that there is evidence that the TIPM and the fuel pump on the 2011 Dodge Caravan are safety concerns. Every experienced mechanic I have spoken with is aware of the common issue with the TIPM, and power to the fuel pump and vehicle. Although I avoided an accident there is a concern for everyone's safety.

Hi. The heater turn on and off without me touching the button to turn it on this problem is very annoying I almost had a accident due to this annoying problem. I drive a 2011 dodge grand caravan crew. This problem started 2 months believe me is very annoying problem. Need to recall this problem fix it asap. Thanks.

The contact owns a 2011 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode, with several unknown warning lights illuminated. The contact stated that she was able to maneuver the vehicle off the roadway. The vehicle was taken to an independent mechanic where it was diagnosed that the ECM needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that an unknown recall repair was previously performed. The manufacturer was not notified of the failure. The failure mileage was approximately 151,000.

New battery is dead after sitting for a week or more. Has happened several times…

While driving my vehicle at highway speed (75mph), the driver's seat headrest, for lack of a more descriptive term, exploded and struck me in the back of my head. After the incident I stopped the vehicle and looked at the headrest. It appears to be spring loaded and something in the headrest failed causing it to spring forward for no reason. The headrest is now compressed and held in place with zip ties until I can find a replacement. I feel this is a safety issue due to the disorientation and headache that immediately followed the incident.

Vehicle windows intermittently would roll down on there own and car horn would beep, than vehicle intermittently would not start engine would just shut off. Vehicle, stalls when in gear and wouldn't restart. Replaced, TIPM vehicle seemed to go back into normal operation for few minutes than TIPM faulted again. I understand, NHTSA has investigated this issue with Dodge Caravan and needing to recall faulty TIPM.

The tipm fuel pump relay is stuck causing the fuel pump to stay on even when the vehicle is turned off and the key is not in the ignition switch. This problem is, its dangerous if I was ever to be in an accident and fuel pump will stay on according to the mechanic. Also my car battery is drained after an hour making it undrivable until I call a tow or get a jump start. It was inspected by a mechanic and the vehicle is available for inspection. No warning lamps were on or previous symptoms before 4/30/21. Only the sound of a running fuel pump when the car is completely off. Mechanic states car is known to have this issue. Recalls were made for other dodge vehicles with same part number but they failed to include the this model.

The contact owns a 2011 Dodge Grand Caravan. The contact stated that while driving at 35 MPH, the vehicle stalled inadvertently. There were several unknown warning lights illuminated on the instrument panel. The contact was able to veer to the side of the road, where he successfully restarted the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The contact stated that after the vehicle had been repaired, the vehicle would fail to start intermittently, and would only start after several attempts. An unknown dealer was notified of the failure and informed the contact that there were no open recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000. THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE INGNITION SWITCH. THE CONSUMER DISCOVERED AN IGNITION SWITCH RECALL THAT THE VEHICLE WAS NOT INCLUDED IN DUE TO THE MODEL YEAR. THE CONSUMER REQUESTED THAT THE VEHICLE BE INCLUDED IN THE RECALL, AS IT DISPLAYED THE SAME FAILURE DETAILED IN THE RECALL NOTICE.

My Chrysler Van first started to experience strange electrical issues. Key FOB would not open doors, driver seat could not be adjusted without blowing a fuse, and finally it started to get almost impossible to start when the engine was cold in the morning. I took it to my trusted mechanic, and after running a diagnostic, he said they got over 300 message errors. However, since they were not a dealership, they were unable to repair my van. They said they had seen this issue before, and I needed to take it to a Chrysler dealership for repair. I took it to Chrysler, with the note from my mechanic about the 300 errors, and they said this was a WELL KNOW issue. They commented that I was lucky to be able to drive the van to their dealership, because most vans with this problem had to be towed in. They said my entire fuse box needed to be replaced, and the cost of the job would be over $1,100.00 dollars, BUT THE REAL ISSUE WOULD BE GETTING THE BOX IN THE FIRST PLACE! The service department mgr. said it took 1 customer over 9 months to have his van repaired because the part was unavailable. I placed my order on 3/28/23. As of today June 5, the part is not scheduled until June 23. In the meantime, along with the $1,100 repair, I am paying $160/month to rent a vehicle from my brother. Since this is a known issue, I believe Chrysler should have to pay: 1) $791.06 for the fuse box. 2) Half the labor costs for installation and programming - About $150. 3) Reimburse me for at least 3/4 of the cost of renting my brothers car. Having to wait MONTHS for a part that has been a problem for years is unacceptable for a major car manufacturer.

Car starts intermittently especially when In colder conditions takes 3 to 4 starts , hard to start , put in neutral and starts right away ,car feels like it’s going to stall out when accelerating at times

The accelerator pedal sticks in full throttle and forces the car to speed forward. Brakes barely overcome the acceleration and the engine will accelerate from a complete stop. Super dangerous and there are a number of threads on vehicle forums that describe the situation

This vehicle always fails to start in the colder weather. After a review of this condition. It has been found that the fuel pump relay does not send proper signal. This relay is a part of the Totally Integrated Power Module (TIPM). When it fails to operate, the vehicle will experience long crank times. With its ignition switch style, as soon as you turn the key, the vehicle will continue to crank UNLESS you manually turn the switch all the way back to the off position. This condition will cause the starter motor to overheat or burn up. Eventually the vehicle may start then die. Fuel delivery is too inconsistent when colder weather arises. You can't just replace a plug-in-style replacement fuel pump relay since it is a part of the whole TIPM. This vehicle has not yet died in traffic or on the highway thank God. There is never any CEL illumination or any stored fault codes. It started doing this the first winter I bought it. This is my second year and it's only just Fall and it is acting up again. This is a KNOWN issue among these TIPMs that are on more than just this vehicle but many other Dodge/Chryslers with this same TIPM. Someone needs to take accountability for a faulty product that needs redesigned before these issues continue to affect the consumers that trust in their product. I hope that this issue is addressed and resolved before others continue to complain about vehicle faults, or even worse experience any catastrophic conditions resulting in death of consumers based on this faulty TIPM, that controls most aspects of the whole vehicle.

My car was fine until one day in rain the whole dash and radio shut off and came back on repeatedly, spedometer bouncing each time. Took it to dealer/JDByrider and "they dont know prob/happens all the time" w a very "oh well" attitude. They did nothing. I called again when car ALSO started shutting completely off at long red lights. I was told next appt available would be 23 days! Thats still 4 days away. NOW in addition to dash/radio/spedometer problem the van doesnt just die at LONG lights, it dies if I have to stop for drive thrus, stop signs, short lights. The headlights have also started flickering very very badly. Im upset that repairs are supposed to be covered by JDByrider and theyve had me driving this dangerous car for almost a month before trying to fix it. Im not allowed to get work done on it elsewhere or else it makes future repairs on parts not covered by JDByrider. I have 4 kids and this car is not safe on road and Im literally not allowed to get someone else to fix it if I want it to continue to be covered by JDB. JDB blames Dodge. My car purchase was supposed to cover repairs and instead Im being forced to drive 4 kids around in car dealer cant fix and they claim Dodge dont know how to either. I should have never been expected to wait almost a month for this to be addressed.

Battery light turned on and vehicle immediately shut off. Got car jump to make it home and all electrical components went hay wire - all dash lights blinking - transmission wouldn’t not shit and accelerated by itself, headlights wouldn’t go on, windows wouldn’t go down. Dodge recalled every other car model in their line for a bad ALTERNATOR rapid failure, except Caravan, which should absolutely be included. It’s a know issue - car shouldn’t be dying while driving with under 100k miles.

It started a few months ago with my van not starting properly. After being stranded multiple times & it stalling once while driving, I had my mechanic check multiple issues we assumed the fuel pump was going bad. Nearly $600 later and a new fuel pump the issues continued until today when it is now dead! After searching I found 2010 and older models of my van were recalled for this EXACT issue, just not 2011! I don’t have the money to fix it and am pissed that while it’s the same problem it is not covered in the recall.

I was driving on the highway and about to increase speed from 60mph to 65mph then the vehicle shut off. I lost power steering and ability to brake I was near an exit and was able to roll into a safe spot. Vehicle would crank but not start. I contacted AAA for tow service. When AAA arrived the vehicle started. I had it towed anyway. Since the incident the vehicle starts. I am afraid to drive. I had passengers with me that night and this vehicle (engine) failure could have resulted in multiple injuries or fatalities. I purchased this vehicle from a used car dealership in October of 2020. Within a week the vehicle broke down. It would crank but not start. The used dealership had the battery replaced then the TIPM and finally a bypass was performed on the fuel pump relay switch in December of 2020. I've had no issues of this nature since those repairs. Now I have another serious safety hazard issue.

Vehicle shakes, dash lights flash on an off, doesn't want to accelerate, check engine light flashes occasionally. Mechanic has run diagnostic tests, the only code the vehicle is showing is oil pressure.

The fuel pump relay failed. This is a very common problem with Caravans, and is very expensive to fix. The Grand Cherokee and Durango have the same design, and there is a recall on those models. The Caravan should have a recall declared as well. Thank you.

purchased van no problem mechanic gave great review following week wouldnt start mechanic said tipm is bad we had tipm rep[laced already 3 times and now its bad again this time i was with my family when van completly shut off on highway doing 70 miles a hour we have to carry a jumper battery pack with us to start van i called crysler and they informed me there is no problems with my vans tipm well thats funny google has over 45 thousand articles about these problems and nobody does anything about it till people die

The contact owned a 2011 Dodge Grand Caravan. The contact stated while driving at 65 mph, the vehicle stalled. The contact was able to pull off to the side of the road where she saw smoke emerging from the front of the vehicle. Upon exiting the vehicle, the contact opened the hood to see the fire behind the engine. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle was towed to an impound lot. The contact has not notified a local dealer. The vehicle has not been diagnosed or repaired. The vehicle was destroyed. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was 130,000.

Driving home from work and my 2011 Dodge Grand Caravan just turned off on me while I was at a red light. It took sometime for my vehicle to turn back on. Since then I’ve had this problem now for 3 days. I’ve taken it in to my local machine and was told I only needed a new gas cap. Well that didn’t work and I found myself again stuck at a red light. After doing some investigation on Dodge Grand Caravans I saw other people had issues with a ignition switch. Different years same brand and if this is a cause dodge needs to look into this. I’ll be going to a actual dealership to see if they can diagnose the problem. Only scared I’ll be stuck on the highway.

Van has stalled and quit while at intersections and while driving on busy hwy. Have had looked at and seems that the TIPM is the problem. Same as many over vehicles that was recalled for this same reason suck as the Jeep Cherokees. VERY DANGEROUS for it to stall and quit in the middle of traffic, almost been rearended due to the stalling and hit at intersection due to it cutting off completely. Accident wating to happen and have someone be badly injuried or killed. This needs to be addressed and recalled ASAP. Dealership looked at this and stated the same. Please investigate and take correct steps on getting this fixed/recalled before someone is killed.

CAR SHUTS OFF WHILE DRIVING. SOMETIMES WON'T START BACK UP. ISN'T RUNNING WELL. MOST LIKELY THE TIPM, WHICH SEEMS TO BE A BIG ISSUE FROM WHAT I'M FINDING WITH DODGE CARAVANS.

I WAS DRIVING ON THE ROAD AT ABOUT 30 MPH GOING STRAIGHT (WITH MY WIFE/KIDS) AND THE CAR JUST TURNED OFF COMPLETELY. THERE WAS NO ELECTRICAL, NO PROPULSION, POWER STEERING WENT OUT. THE ELECTRICAL BLINKED ON AND OFF A COUPLE TIMES LIKE IT WAS TRYING TO COME BACK ON BUT I HAD TO PULL OVER (LUCKILY WE WERE ON A RURAL ROAD) AND TURN THE CAR OFF AND BACK ON.

TPIM FUEL PUMP RELAY WENT BAD. LOOKED UP A VIDEO ON REPAIRING IT AND FOUND HOW TO BYPASS IT. THE VAN STARTED RIGHT UP WHEN THE FUEL PUMP RELAY WAS BYPASSED.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE FUEL PUMP RELAY FAILED AND THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED AND THE VEHICLE FAILED TO START. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 199,000.

TIPM FAILURE - 2011 DODGE CARAVAN MADE SAME YEAR AS DURANGO AND JEEP THAT WERE RECALLED FOR SAME ISSUE. HAD FUEL PUMP REPLACED ON 1/28/21 BUT CONTINUED TO CUT OUT WHILE DRIVING IN TRAFFIC ON BUSY HIGHWAY 10 TIMES WITHIN A QUARTER MILE DISTANCE.

TIPM - TOTAL INTEGRATED POWER MODULE FAILURE. CAR INTERMITTENTLY WON'T START, KEEPS THE FUEL PUMP ON DRAINING THE BATTERY, RADIO WON'T WORK, AIR CONDITIONING. I REPLACED THE BATTERY THE FIRST TIME IT DRAINED IT THINKING THE BATTERY WENT BAD. COST ME 3 TIMES IN TOWING CHARGES. FELT LIKE IT WAS STALLING WHILE DRIVING A FEW TIMES. CAN ONLY BE REPAIRED AT THE DEALER'S AND THEY SAY IT IS OVER $1,500 TO REPAIR.

THE GAS PUMP STAYS ACTIVATED AFTER THE CAR IS TURNED OFF; AS A CONSEQUENCE IT HAS DRAINED THE CAR BATTERY TWICE.

ABOUT 11/30 I WENT TO START THE CAR IN THE MORNING., THE FRONT WINDSHIELD WIPERS WERE ON WHEN I TURNED THE KEY, AND WOULD NOT CHANGE SPEED OR TURN OFF AS MUCH AS I TRIED THE BACK AND THEY WOULD NOT TURN ON. THE RADIO/ CLOCK DID WORK BUT NO LIGHTED INFORMATION AND SAME WITH THE SPEEDOMETER, THE GAS TANK, TEMPERATURE WARNING AND TACHOMETER LIGHTING. THE CAR STARTED, AND RESTARTED SEVERAL TIME WELL ENOUGH BUT THE DASHBOARD LIGHTS AND THE WIPERS DID NOT CHANGE. I TRIED TURNING THE KEY ON AND OFF WITHOUT STARTING THE CAR A NUMBER OF TIMES WITH DIFFERENT NUMBER OF TRIES BEFORE RESTARTING AS A POSSIBLE RESETTING WITH NO CHANGE. EVENTHOUGH IT HAD NO WORKING SPEEDOMATER I DROVE THE CAR FIRST AROUND THE BLOCK SEVERAL TIMES AND THEN TO MY LOCAL MECHANEC. I TALKED TO HIM HE DID NOT HAVE THE CORRECT EQUIPMENT FOR TESTING REQUIRED TO FIND THE PROBLEM. HE SUGGESTED I GO TO THE DEALER AND 1) SEE IF THEY HAD ANY RECALL OR UNPUBLISHED ISSUED REPAIR NOTICES ETC 2) GET AN ESTIMATE OF THE POSSIBLE COSTS AND TIMES FOR REPAIR. I THANKED HIM AND WAS IN MY CAR AGAIN WITHIN 15 MINUTES AND THE TOTAL PROBLEMS WENT AWAY, FRONT WIPERS OFF AND ALL THE DASHBOARD LIGHTS WORKED. THE CAR WORKED FOR 4 MORE TRIPS OVER THE NEXT FEW DAYS. ON DEC 3RD 2020, I STARTED THE CAR JUST FINE WENT ON THE EXPRESS WAY FOR THE FIRST TIME FOR A ABOUT 35 MINUTES TRIP. ABOUT 8 MINUTES INTO THE EXPRESSWAY DRIVE THE DASHBOARD LIGHTS WENT OUT AND THE WIPER WENT ON FOR ABOUT 1.5 MINUTES, BUT BEFORE I COULD EXIT THE EXPRESSWAY THEY WENT BACK ON AND I COULD TURN OFF THE WIPERS, A FEW MINUTES THEY WENT OUT AGAIN AND JUST AS SUDDENLY IN 2 MINUTES THEY WERE WORKING AGAIN. THERE WAS A THIRD TIME BEFORE MY EXIT THAT LASTED ONLY ABOUT 1 MINUTE. WHEN I GOT OFF AT THE USUAL EXIT I PARKED & TRIED TO SEE THE PROBLEM AGAIN FOR NEARLY 20 MINUTES WITH NO LUCK, I CONTINUED THE TRIP AND IT WAS UNEVENTFUL AS DRIVE BACK & SINCE NO PROBLEM.

FUEL PUMP RELAY WENT BAD. ALSO FOUND BROKEN OIL FILTER VALVE, BROKEN FLEX PIPE TO EXHAUST AND LEAKY TRANSMISSION LINES.

RELAY FUEL PUMP IS NOT FUNCTIONING

IT STARTED WITH MY VEHICLE NOT STARTING INTERMITTENTLY. AS THE PROBLEM GOT WORSE AT FIRST THOUGHT IT MAY BE THE FUEL PUMP. HAVING THIS REPLACED. THE VAN HAS COMPLETED WENT DEAD WHILE DRIVING IN TRAFFIC AND HAD KIDS IN CAR WITH ME. TRIES TO GO DEAD WHILE SITTING IDLE AT REDLIGHTS AND WILL SHAKE DURING ACCELARATION AND TRIES TO QUIT. READING ALOT ON THIS AND OTHERS HAVING THE SAME ISSUES. OTHER VEHICLES HAVE BEEN RECALLED FOR SAME ISSUES ALSO. THIS NEEDS TO BE RECALLED AND ADDRESS ASAP BEFORE SOMEONE IS INJURIED OR KILLED DUE TO THE VEHICLE GOING DEAD WHILE DRIVING IN TRAFFIC. PLEASE HELP ON GETTING THIS RECALL GOING. THIS IS NOT SAFE AT ALL!!!

OCTOBER 8,2020 I WAS DRIVING STRAIGHT DOWN HILL ON A CITY STREET IN PUYALLUP, WA WHEN THE CAR COMPLETELY SHUT DOWN WITHOUT WARNING. I HAD NO STEERING, BRAKES, OR ANYWAY TO CONTROL THE VEHICLE. I MANAGED TO COAST INTO A NEARBY LOWES HARDWARE PARKING LOT AND RAN INTO A BARRIER IN ORDER TO STOP. I WAS LUCKY THERE WERE NO PEOPLE OR OTHER CARS IN MY PATH OF TRAVEL WHEN I ENTERED AS I WAS UNABLE TO STOP. I CALLED MY INSURER, GEICI, AND ARRANGED FOR THE VEHICLE TO BE TOWED. TOWING WAS PERFORMED BY ENGELS TOWING , PUYALLUP, WA (253) 845-0034. CHECKING ONLINE I DISCOVERED THAT THIS IS A KNOWN PROBLEM WITH THE FUEL PUMP AND NO RECALL HAS BEEN ISSUED. I BELIEVE THAT THIS IS A SERIOUS SAFETY ISSUE. I, MY FAMILY, OR OTHERS COULD HAVE BEEN SERIOULY INJURED OR KILLED.

VEHICLE WILL TURN OVER BUT NOT START AND OTHER TIMES IT WILL FINALLY START BUT THEN WILL DIE RIGHT AWAY. WE HAVE TRIED EVERYTHING UNDER THE STARS TO FIX IT AND ITS GETTING TO THE POINT THAT WE DON'T KNOW WHAT TO DO. OUR BATTERY AND ALTERNATOR ARE GOOD EVERYTHING ELSE WORKS JUST FINE. THE VEHICLE IS ALWAYS PARKED ON FLAT SURFACE.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SHE WAS UNABLE TO START THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER WAITING FOR 20 MINUTES, THE VEHICLE WAS STARTED AND DRIVEN TO HER DESTINATION. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO GROGAN'S TOWNE CHRYSLER JEEP DODGE RAM (6100 TELEGRAPH RD, TOLEDO, OH 43612; (419) 476-0761), WHERE IT WAS DIAGNOSED WITH NEEDING TIPM MODULE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.