2012 Dodge Grand Caravan Complaint Log

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH THAT THE VEHICLE MISFIRED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED HE DIAGNOSED THAT THE CYLINDER FAILED. THE CONTACT WAS ABLE TO LOCATE THE EXTENDED WARRANTY ONLINE ON THE CYLINDER COVERED UP TO 150,000 MILES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ADAMS JEEP OF MARYLAND INC, 3485 CHURCHVILLE, ABERDEEN, MD, 21001) WHERE IT WAS DIAGNOSED AND CONFIRMED THAT THE SECOND CYLINDER HAD FAILED AND WAS INCLUDED UNDER THE EXTENDED WARRANTY, ALSO THAT THE CAM SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND CONFIRMED THE WARRANTY FOR THE SECOND DRIVER CYLINDER HEAD, HOWEVER STATED THAT THE CAM SHAFT WAS NOT COVERED UNDER WARRANTY, AND BY COINCIDENCE THEY BOTH FAILED AT THE SAME TIME, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD RESTART HOWEVER; IT FAILED TO SHIFT GEARS. THE VEHICLE WAS TOWED TO A LOCAL DEALER (BROWN-DAUB INC, 3903 HECKTOWN RD, EASTON, PA, 18045) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE UNDER CASE NUMBER: 32110215 AND DUE TO THE VEHICLE BEING OVER 100,000 MILES IT NO LONGER WAS COVERED BY THE WARRANTY AS A RESULT NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF THREE TIMES DUE TO THE CONTACT EXPERIENCING DIFFICULTIES IN SHIFTING GEARS. THE FAILURE WAS UNABLE TO BE DUPLICATED. IN ADDITION, THE CONTACT MENTIONED IN OCTOBER OF 2015 THE ENGINE HAD TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.

VAN SHUTS OFF WHEN DRIVING. IGNITION CHIP BAD VERY DANGEROUS AND PART WAS RECALLED ON CARAVANS UP TO 2010. SHOULD IT BE EXTENDED TO 2012 VEHICLES

THE BATTERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTERWARDS, THE TRACTION CONTROL, ABS, AND AIR BAG LIGHTS ILLUMINATED AND THE RPMS FLUCTUATED WHILE DRIVING MY KIDS TO SUMMER CAMP OUT OF TOWN. WHEN I ARRIVED TO MY DESTINATION THE CAR WOULD NOT RESTART DUE TO THE BATTERY BEING DEAD.I GOT A JUMP START AND WAS ABLE TO MAKE IT TO A LOCAL STORE TO REPLACE THE BATTERY AT A COST OF $163 AND MAKE IT HOME. THE NEXT DAY I STILL HAVE THE SAME ISSUES.MANY OTHERS HAVE HAD THE SAME PROBLEM AND IT WOULD APPEAR THIS IS A COMMON PROBLEM. I WILL BE MAKING AN APPOINTMENT TO HAVE THE VEHICLE TOWED TO THE DEALER. I AM SURE IT IS THE ALTERNATOR AND I WILL NEED TO REPLACE AS OTHERS HAVE DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE IS NOT EVEN PAID FOR YET AND THE FAILURE MILEAGE WAS JUST OVER 52,000. I REALLY HOPE THIS ISSUE WILL BE INVESTIGATED SOON.

WHEN THE VEHICLE IS IN DRIVE BUT IS STATIONARY, EVERYTHING WILL TURN OFF. THE ELECTRICAL SYSTEM GOES DOWN AND THE ENGINE SHUTS OFF. AFTER A BRIEF MOMENT (APPROXIMATELY ONE TO TWO SECONDS), THE ELECTRICAL SYSTEM WILL COME BACK UP AND ALL ELECTRONIC COMPONENTS COME BACK ON, BUT THE CLOCK ON THE RADIO IS RESET TO 12:00. AT THIS POINT, WE CAN PUT THE VEHICLE IN PARK AND RESTART IT. THIS HAS OCCURRED SEVERAL TIMES IN THE PAST SEVERAL WEEKS. THE MOST RECENT OCCURRENCE WAS 2017.07.07 AND IT DID IT TWICE WITHIN FIFTEEN MINUTES. WE DO NOT KNOW FOR SURE WHAT IS CAUSING THIS TO OCCUR, BUT IT SEEMS TO BE CONNECTED TO THE MAIN COMPUTER AND/OR THE ANTI-THEFT SYSTEM, AS THIS IS A COMPLETE SYSTEM SHUTDOWN.

BOTH BACK SLIDING DOORS WANT TO CLOSE AUTOMATICALLY AFTER OPENING ALL THE WAY. THEY WON'T ALWAYS STAY OPEN WHEN A PERSON TRIES TO ENTER THE VEHICLE. I HAVE A HANDICAPPED DAUGHTER AND THIS IS VERY DANGEROUS FOR HER. HAPPENS WHEN VEHICLE IS STATIONARY. HAPPENS ABOUT EVERYTIME YOU OPEN DOOR

MULTIPLE ATTEMPTS TO START, PERHAPS OCCURING MOST OFTEN IN THE MORNING WHEN THE VEHICLE IS COLD. THE PROBLEM GETS WORSE OVER TIME AND EVENTUALLY WON'T START AT ALL. UNEXPLAINED BATTERY DRAINAGE DUE TO A RELAY THAT IS STUCK IN THE CLOSED/ON POSITION. YOU CAN LIKELY HEAR THE FUEL PUMP RUNNING IF LISTENING FROM THE REAR OF THE VEHICLE AFTER IT'S TURNED OFF. BATTERY DRAINAGE MAY STILL OCCUR EVEN AFTER A NEW BATTERY IS INSTALLED. THE VEHICLE STALLS WHILE DRIVING AND YOU COAST TO A STOP. THE VEHICLE WON'T START AND APPEARS TO BE OUT OF GAS

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD WITH DIFFICULTY AND WAS ABLE TO RESTART THE VEHICLE. THE DEALER (NORTHWEST HILLS CHRYSLER JEEP DODGE RAM, 2033 E MAIN ST, TORRINGTON, CT 06790, (860) 482-0700) AND MANUFACTURER INDICATED THAT THERE WAS NO MANUFACTURER RECALL AND SERVICE CAMPAIGN TO DIAGNOSE AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

IGNITION WILL TURN OFF WHEN VEHICLE IN MOTION TRAVELING ON ROADWAY AT LOW AND HIGH SPEEDS

THREE DIFFERENT TIMES, I TOOK MY 2012 DODGE GRAN CARAVAN TO HAVE THE ENGINE CHECK BECAUSE IT STALLS OUT. THIS HAPPENS AT ANY SPEED. EVERY TIME ALL CHECK OUT OK PER THE DODGE REPAIR CENTER. TWICE THE CHECK ENGINE LIGHT WAS ON AT THE TIME OF THE ENGINE STALLING. TWICE NO INDICATION. ENGINE JUST QUIT. IT HAPPENED AGAIN LAST NIGHT (08/30/2017) WHEN MY WIFE WAS COMING HOME ON THE INTERSTATE. SHE WAS IN TRAFFIC AND THE ENGINE JUST QUIT. BIG SAFETY ISSUE. THANK GOD THAT SHE WAS NOT IN AN ACCIDENT. SOME THING IS WRONG WITH MY GRAN CARAVAN. THIS PROBLEM STARTED EARLY THIS YEAR (2017). FIRST TIME TO A DODGE FACILITY WAS ON 05/23/17, NEXT ON 06/05/17 AND ON 07/07/17.

THE BLEND DOOR ACTUATOR IS FAILING. IT HAS NOT WORKED FOR OVER A YEAR. THE PASSENGER SIDE FRONT AND REAR VENTS WILL ONLY PRODUCE HOT AIR NO MATTER WHAT TEMPERATURE IT IS ON.THERE HAS BEEN A RECALL FOR THIS PART FOR THE 2014 AND 2015 MODELS; I BELIEVE OTHER YEARS SHOULD BE INCLUDED. IF YOU SEARCH ONLINE, THIS IS A VERY COMMON ISSUE WITH THE 2012 MODEL. THE RECALL NUMBER FOR 2014 AND 2015 IS TSB NO. R62

THE REAR WIPER OF MY 2012 DODGE GRAND CARAVAN RANDOMALLY STOPPED WORKING. AFTER BEING CHARGED $140 LABOR FEE TO TRACK DOWN THE ISSUE, THE DEALERSHIP TOLD ME THE TIPM IS DEFECTIVE AND NOT POWERING THE WIPER. IT WILL CODE $1300 TO REPLACE THIS UNIT, WHICH IS CONVENIENTLY NOT COVERED UNDER WARRANTY OR EXTENDED WARRANTY.

THE TEMPERATURE GAUGE ON MY VAN WOULD FLUCTUATE BETWEEN NORMAL AND HOT WHILE DRIVING ANYWHERE AND AT ANY SPEED. THE COURTESY DODGE DEALER IN CONYERS, GA SAID THERE WAS NO PROBLEM WITH THE COOLING SYSTEM, JUST SOME AIR THAT NEEDED TO BE REMOVED. A FEW DAYS LATER THE SAME PROBLEM OCCURRED. THIS TIME THE DEALER SAID IT WAS A BAD HEAD GASKET ON THE RIGHT SIDE OF THE ENGINE. I HAD TO HAVE BOTH LEFT AND RIGHT SIDE HEAD GASKETS REPLACED AT AN INDEPENDENT AUTO REPAIR SHOP FOR $1500!. THE MECHANIC SAID HE SEES THIS TROUBLE ALL THE TIME WITH THE 3.6L PENTASTAR ENGINE I HAVE. HE SAID THERE SHOULD BE A RECALL ON THE PROBLEM. THERE ARE ONLY 111,000 MILES ON THE ENGINE AND ITS ONLY FIVE YEARS OLD!

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING, THE CONTACT NOTICED A STRONG ODOR OF FUEL EMITTING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL LINE WAS CORRODED AND CAUSING A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH THE FRONT DRIVER'S AND PASSENGER'S SIDE WINDOW GLASSES OPENED AUTOMATICALLY WITHOUT WARNING. THE WINDOWS FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE. UPDATED 06/01/17*LJ THE CONTACT IS QORRIED ABOUT THIS FAILURE DUE TO SMALL CHILDREN AND WHEN THE CAR IS IN MOTION.*AS

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT DISENGAGED THE CRUISE CONTROL WITHOUT HIS FOOT ON THE ACCELERATOR PEDAL, BUT THE VEHICLE CONTINUED TO INCREASE RPMS INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE DECELERATED. AS SOON AS HE REMOVED HIS FOOT FROM THE BRAKE PEDAL, THE ACCELERATION RECURRED. THE CONTACT PULLED THE VEHICLE OVER AND TURNED IT OFF FOR TEN MINUTES. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. FOUR MONTHS LATER, THE FAILURE RECURRED WITHOUT THE CRUISE CONTROL BEING OPERATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE STARTER MALFUNCTIONED. THE CONTACT REPLACED THE STARTER ON THREE OCCASIONS. PRECISION AUTO CARE IN MADISON, TENNESSEE WAS MADE AWARE OF THE FAILURE AND REPLACED THE STARTER, BUT THE FAILURE RECURRED. AN UNKNOWN DEALER IN ASHLAND CITY, TENNESSEE REPLACED THE STARTER AS WELL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

WIPERS NOT SHUTTING OFF EVEN WITH VEHICLE COMPLETELY OFF AND KEY OUT. WIPER COLUMN SWITCH AND WIPER MOTOR REPLACED AND STILL DOING SAME THING. TROUBLESHOT TO TIPM BAD AND WILL NEED TO BE REPLACED. QUOTED $1200 - $1400 TO REPLACE. WE HAVE 5 CHILDREN AND THIS IS OUR ONLY FAMILY VEHICLE AND DO NOT HAVE ACCESS TO THAT KIND OF CASH.

THE DRIVERS SIDE WINDOW SWITCH DOESN'T MAKE THE WINDOW GO UP. YOU HAVE TO PLAY WITH IT FOR AWHILE BEFORE IT DOES . IT DOES THIS ANY TIME YOU TRY TO MAKE THE WINDOW GO UP

WHILE DRIVING OR STATIONARY I WILL LOSE ALL RECEPTION ON MY RADIO (AM/FM) AND JUST GET STATIC. THE CD PLAYER WILL CONTINUE TO WORK. THE ANTENNA CONNECTION IS SOLID. WHILE THIS IS HAPPENING, I WILL ALSO GET FLASHING ON MY DASH OF THE HAZARDS AND THE MOTOR OF THE HEATER WILL GIVE OFF A GRINDING NOISE. I CAN TURN ALL THE EQUIPMENT OFF AND THE CAR WILL CONTINUE TO RUN. THE RADIO EVENTUALLY COMES BACK AND NO OTHER NOISES OCCUR. THIS HAS BEEN OCCURRING FOR THE LAST YEAR.

I BOUGHT THIS USED AND THERE ARE ONLY SHOULDER SEATBELTS IN THE DRIVER AND PASSENGER FRONT. ALL THE OTHER SEATS HAVE ONLY LAP BELTS. I CANNOT SAFELY STRAP IN MY DAUGHTER IN HER BOOSTER SEAT. I ASKED DODGE AND THEY CAN'T TELL IF IT WAS SUPPOSED TO COME WITH HARNESS BELTS. THE USED CAR DEALERSHIP DOESN'T EITHER. I THOUGHT IT WAS MANDATORY SO I DIDN'T CHECK THIS WHEN I BOUGHT IT.

2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO IGNITION SHUTTING DOWN WHILE DRIVING. *LD *TR

CAR SHUTS OFF WHILE DRIVING EVERYTHING GOES OFF LIGHTS RADIO ENGINE STEERING WHEEL LOCKS IT'S HAPPENED SEVERAL TIMES VERY SCARY. *TR

AFTER ATTEMPTING TO COME TO A STOP, MY BRAKES STARTED TO SCREECH A LITTLE. WITHIN DAYS, IT WAS A NON-STOP GRINDING. ON MY WAY TO TAKE IT TO THE GARAGE FOR BRAKE INSPECTION, SOMETHING FELL OFF OF THE VAN. THE REPAIRMEN TOLD ME THAT IT WAS A CALIPER ISSUE AND THEY COULD NOT EVEN LET ME DRIVE OFF THE LOT WITHOUT GETTING IT REPAIRED BECAUSE IT WOULD BE THAT DANGEROUS. $774.00 LATER, I HAD TO HAVE CALIPERS, BRAKE PADS AND ROTORS REPLACED.

STARTING SEPTEMBER 2016 WE NOTICED OUR LIGHTS WOULD GO ON FOR NO REASON AND OUR DOORS WOULD OPEN ON ITS OWN. WE INITIALLY CHALKED IT UP TO OUR KEY BEING FAULTY AND REPLACED THE BATTERIES, BUT EVERY SO OFTEN IT KEPT HAPPENING. IN OCTOBER OUR BATTERY DIED, WE FIGURED THE LAST TIME WE CHANGED IT WAS WHEN WE ORIGINALLY GOT THE VAN SO MAYBE IT WAS JUST TIME AND REPLACED IT. THEN IN NOVEMBER OUR CAR WOULD NOT START RIGHT AWAY. IT STARTED WITH HAVE TO CRANK ABOUT 2 TIMES. ESPECIALLY IN THE MORNING AFTER IT SAT UNUSED FOR A COUPLE HOURS, BUT THEN THROUGHOUT THE DAY IT WAS FINE. SOON THOUGH IT TOOK 5 TIMES BEFORE IT WOULD START SO WE TOOK IT INTO TO OUR MECHANIC TO SEE IF THERE WAS AN ISSUE. NOTHING REGISTERED ON THE COMPUTER, WE FIGURED MAYBE OUR FUEL LINES WERE CLOGGED AND WE DID A FLUSH. IT FIXED THE STARTING PROBLEM FOR ABOUT A WEEK AND THEN IT HAPPENED AGAIN. WE COULD HEAR OUR CAR CRANKING, BUT IT WOULD NOT START AND WE WOULD HAVE TO CRANK IT A COUPLE TIMES. THEN WHILE DRIVING OUR CAR JUST STOPPED. EVERYTHING SHUT DOWN, MIND YOU WHILE DRIVING DOWNHILL AT ABOUT 45 MPH. THE WHEEL LOCKED AND LUCKILY MY HUSBAND WAS DRIVING, HE WAS ABLE TO GET TO THE SIDE. WE TOWED OUR CAR TO THE MECHANIC WHO SAID NOW THE COMPUTER IS SAYING THE FUEL PUMP IS BAD. SO WE CHANGED THAT. OUR VAN WORKED PERFECTLY...FOR ONE DAY. THE NEXT MORNING IT WOULD CRANK, BUT NOT START. AFTER TOWING TO THE DEALERSHIP THEY STATED THE NEXT APPOINTMENT WAS IN JANUARY 2017 AND OUR VAN WOULD BE ON STANDBY. WE ARE FORTUNATE WE DID NOT HAVE TO WAIT THAT LONG TO HAVE THEM LOOK AT IT, BUT NOW THEY STATED WE NEEDED TO REPLACE THE BATTERY...AGAIN! THE PROBLEM WAS OUR TIPM. IT BASICALLY FRIED OUR BRAND NEW BATTERY. TOTAL COST FOR REPLACING JUST THE TIPM $1200!!!! THAT IS NOT INCLUDING $140 FOR DIAGNOSTICS AND $140 FOR A NEW BATTERY. HOW CAN THIS HAPPEN TO A CAR THAT IS ONLY 4 YEARS OLD? *TR

THE VEHICLE JUST STALLS WHILE DRIVING. THIS WAS THE CASE YESTERDAY AND TODAY. I HAVE TO PUT IT BACK ON PARK IN ORDER TO RE-START THE ENGINE. THE LATEST INSTANCES ARE NOT THE FIRST TIME WE EXPERIENCED THIS PROBLEM. MY WIFE REPORTED IT AT LEAST A COUPLE OF TIMES. THE DEALERSHIP ONCE TOLD ME THAT WAS PROBABLY CAUSED BY THE WEIGHT OF THE KEY RING AND WITH OTHER THINGS ATTACHED TO IT. SINCE THEN, I MAKE SURE TO DRIVE WITH ONLY THE DODGE KEY ON THE IGNITION, TAKING DOWN ALL EVERYTHING ELSE FROM THE KEY RING. *TR

VEHICLE HAS ISSUES STARTING. AT FIRST I THOUGHT IT WAS AN INTERMITTENT ELECTRICAL PROBLEM BUT THEN MY VEHICLE STALLED ON THE FREEWAY. I TOOK IT IN TO BE SERVICED IN DECEMBER 2016 AND THEY COULD NOT DUPLICATE THE PROBLEM AND CONCLUDED THAT NOTHING WAS WRONG WITH THE VEHICLE. SINCE DECEMBER THE VEHICLE HAS STALLED WHILE DRIVING ON THE FREEWAY CLOSE TO10 TIMES. AFTER MUCH RESEARCH AND READING OTHER PEOPLE'S STORIES IT SEEMS THIS IS AN ONGOING ISSUE WITH A DEFECTIVE TIPM. THERE WAS A RECALL ON DODGE CARAVANS MADE BETWEEN 2008-2011. THIS DEFECT IS CLEARLY PRESENT IN OTHER YEARS AND MODELS AND I FIND THIS ALARMING THAT DODGE/CHRYSLER HAS DONE NOTHING. THIS IS A HUGE SAFETY CONCERN AND AS A MOM TO 3 YOUNG CHILDREN, DRIVING A DEFECTIVE, UNRELIABLE AND UNSAFE CAR IS UNACCEPTABLE.

MY 2012 DODGE GRAND CARAVAN SHOWED A CHECK ENGINE LIGHT AT 67,000. I CHECKED THE CODE TO FND OUT P0303 IS A ENGINE MISFIRE. COULD BE IGNITION, PLUG, OR VALVE-CYLINDER COMPRESSION. I HAD THE ENGINE SERVICED AND THE LIGHT GOES OUT. THE NEXT DAY THE LIGHT COMES BACK ON. I RETURN THE VEHICLE FOR SERVICE TO INVESTIGATE THE CHECK ENGINE LIGHT. FURTHER INVESTIGATION REVEALS THERE IS A BAD COMPRESSION ON CYLINDER 03. I TAKE THE VEHICLE TO DODGE AND THEY COULD HAVE TOLD ME UP FRONT THAT THE RIGHT CYLINDER HEAD IS NOT COVERED UNDER THE EXTENDED WARRANTY FROM CHRYSLER. THEY TAKE MY CAR INTO SERVICE AND FIND A LEAK ON CYLINDER 04 ALSO. THEY GONG TO REPLACE THE LEFT CYLINDER HEAD BUT NOT THE RIGHT CYLINDER HEAD WITH THE SAME IDENTICAL PROBLEM. I AM LOOKING AT $3500.00 IF I CHOOSE TO REPLACE THE RIGHT CYLINDER HEAD. THIS EXTENDED WARRANTY SHOULD COVER THE DEFECT NO MATTER WHICH CYLINDER HEAD IS DEFECTED. MY WIFE LOVES THE CAR. SHE WANTS ANOTHER ONE. I TOLD HER THAT BECAUSE OF THIS ISSUE WE WOULD BE RIGHT BACK HERE IN 4 YEARS WITH ANOTHER 3.6L V6 PENTASTAR ENGINE. I AM TORN. DO I TRADE THE ISSUE BACK TO DODGE AND GET A 4.0L V6 PENTSTAR. I HAVE ALMOST PAID IT OFF. THIS SUX GREAT TIMES FLUSHED DOWN THE DRAIN BECAUSE OF A ENGINE DEFECT. I LOVE IT BUT I HAVE LEAVE IT. TOYOTA HERE I COME.

I HAVE CONTINUOUS PROBLEMS OUT OF THIS VEHICLE, SENSORS, AND THE VEHICLE DOWN SHIFTS REGULAR ON A STRAIT WAY, AND UP SLIGHT HILLS, LOSES SPEED ,EXTREME LOSS OF FUEL MILEAGE

WHILE DRIVING, THE BACK DOOR JUST POPPED UP. EACH TIME, I WAS ACCELERATING FROM A COMPLETE STOP, AFTER A LEFT TURN. THE SPEED WOULD HAVE BEEN BETWEEN 20 & 30 MPH. THE DOOR HAD BEEN LOCKED. THERE HAD NOT BEEN ANY "IDIOT" LIGHTS ON TO INDICATE ANY DOORS BEING AJAR. OF THE THREE TIMES IT HAS HAPPENED, ANOTHER ADULT WAS WITNESS THE FIRST TIME, I WAS ALONE THE OTHER TWO TIMES. I NO LONGER TRUST IT TO STAY CLOSED, SO I KEEP IT TIED DOWN JUST IN CASE. SHOULD I GO AHEAD AND SEEK REPAIR AS IT SHOULD BE UNDER WARRANTY. OR WAIT TO SEE IF IT IS MORE THAN JUST A BAD LATCH CONNECTION IN THE LATCH? THIS STARTED IN OCT. OF 2016 AND IS ON GOING.

SUSPECTED TIPM FAILURE CAUSING MULTIPLE ELECTRICAL ISSUES. 1. 9/1/16 FUEL PUMP DIED THEREBY IMMOBILIZING VEHICLE. VERY UNUSUAL FOR A CAR WITH LESS THAN 60K MILES AND NOT YET 5 YRS OLD. REPLACED AT DEALERSHIP, NO REIMBURSEMENT FROM CHRYSLER CORP, TOTAL OUT OF POCKET COST $826. 2. 10/1/16 MULTIPLE ELECTRICAL ISSUES OCCURRED SIMULTANEOUSLY A) POWER DOOR LOCKS NO LONGER FUNCTION. THEREFORE OVER 20MPH SELF LOCKING DOORS NOT FUNCTIONAL. B) FUEL GAUGE READS COMPLETELY EMPTY BUT TANK IS DEFINITELY FULL. C) PARKING BRAKE LIGHT IS CONSTANTLY ILLUMINATED ALTHOUGH NOT APPLIED. D) INTERIOR DOME LIGHTS WORKING INTERMITTENTLY. E) SERVICE ENGINE SOON INDICATOR LIGHT ON. FOR ITEMS #1 & #2 VEHICLE WAS STATIONARY BOTH TIMES. CURRENTLY NOT BEING DRIVEN UNTIL FURTHER REPAIR RESEARCH IS DONE AS ELECTRICAL ISSUES OF THIS NATURE CREATE AN UNSAFE DRIVING ENVIRONMENT. *TR

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND, IN SOME INSTANCES, THE VEHICLE WOULD NOT IMMEDIATELY START WHEN THE IGNITION KEY WAS TURNED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT LOW SPEEDS THE VEHICLE CAUGHT FIRE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED TO A LOCAL DEALER. THE CONTACT CALLED 911 WHEN THE VEHICLE BURST INTO FLAMES. THE BATTERY WAS DISCONNECTED ON THE SCENE. THE VEHICLE WAS TAKEN TO A LOCAL BODY SHOP THE FOLLOWING DAY, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000. UPDATED 05/10/17*LJ CAR WAS TAKEN TO A SERVICE SHOP AND THE MECHANIC WAS CONVINCED THERE WAS DIRECT CORRELATION BETWEEN THE RECALL AND DOOR FIRE. UPDATED 9/5/18*JB

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE CONTACT SMELLED SMOKE AND NOTICED FLAMES EMANATING FROM THE VEHICLE DOOR. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CAUSE OF THE FIRE WAS UNDETERMINED. THE VEHICLE WAS NOT DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE DRIVER'S SIDE DOOR CAUGHT FIRE. THE CONTACT SMELLED SMOKE COMING FROM THE DRIVER'S SIDE DOOR. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,000.

MY DAUGHTER MADE AN ATTEMPT TO START THE VEHICLE, ONE NIGHT AFTER COMMUNITY THEATER REHEARSAL, TO DRIVE HOME AND FOUND THE VEHICLE WOULD NOT START AND SHE HEARD RANDOM RELAYS CHATTERING THROUGHOUT THE VEHICLE, HAD THE WINDSHIELD WIPERS MOVE, THE INSTRUMENT PANEL LIGHTS FLICKERED ON/OFF ALONG WITH DISPLAYING ERROR CODES OF: "NO FUSE" AND "NO BUS". THE FUEL PUMP COULD BE HEARD RUNNING, EVEN WITH THE KEY OFF AND SHE SAID THE VAN ACTED LIKE IT WAS POSSESSED. BASED ON ONLINE INFORMATION, I REPLACED THE CRANKSHAFT POSITION SENSOR, WHICH WAS LISTED AS A TOP CULPRIT IN THE PROBLEM AND THAT SOLVED NOTHING. FURTHER RESEARCH INDICATED THE TIPM UNIT IS MOST LIKELY THE CAUSE AND WE FOUND THAT HER MAKE/MODEL OF VEHICLE IS PART OF A LAWSUIT FOR THIS PROBLEM.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE TEMPERATURE GAUGE SHOWED THAT THE VEHICLE WAS VERY HOT. IN ADDITION, THE ELECTRONIC THROTTLE CONTROL INDICATOR ILLUMINATED. AFTER PULLING THE VEHICLE OVER TO THE SIDE OF THE ROAD AND ALLOWING IT TO COOL DOWN, THE CONTACT CHECKED THE COOLANT AND NOTICED A SLUDGE LIKE SUBSTANCE INSTEAD OF COOLANT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

MY VAN SUDDENLY SHUT-DOWN AT HIGHWAY SPEED (70 MPH) WITH CRUISE CONTROL ENGAGED DUE TO ALTERNATOR FAILURE WHICH PLACED MY WIFE, MYSELF AND OTHERS ON THE HIGHWAY IN EXTREME DANGER OF COLLISION. LUCKILY WE WERE IN RIGHT LANE AND WERE ABLE TO COAST ONTO THE SHOULDER. THE ENGINE WOULD NOT RESTART (NOTHING - NO SOUNDS, ONLY BRIGHT WHITEOUT OF DASHBOARD) - TOW WAS REQUIRED. SUDDEN SEQUENCE OF EVENTS - CHARGING SYSTEM LIGHT ILLUMINATED SHORTLY FOLLOWED BY ABS LIGHT, ELECTRONIC STABILITY CONTROL LIGHT, CRUISE CONTROL WOULD NOT DISENGAGE, ENGINE UNCONTROLLABLY ACCELERATED / DECELERATED LEADING TO ENGINE SHUTTING DOWN AND DASHBOARD GOING TO TOTAL BRIGHT WHITEOUT. THIS ALTERNATOR FAILURE IS IDENTICAL TO NHTSA CAMPAIGN #14V634000 / FCA RECALL #P60. MY GRAND CARAVAN HAS UNDER 39,000 MILES - 3.6 LITER ENGINE / 160 AMP ALTERNATOR SAME AS RECALL FOR OTHER DODGE MODELS BUILT IN SAME YEAR AS MY GRAND CARAVAN. REPAIRS MADE FOLLOWING DAY (9/6/16) AT TYSON CHRYSLER DODGE JEEP / SHOREWOOD, IL - ALTERNATOR FAILURE, REMOVED AND REPLACED ALTERNATOR.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE ENGINE BLOCK (CONNECTION ROD) FRACTURED. THE CONTACT WAS NOTIFIED BY BYSTANDERS THAT SMOKE WAS COMING FROM THE TAILPIPE OF THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD TO IMMEDIATELY CHECK THE VEHICLE. THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD, UNDERNEATH THE VEHICLE, AND FROM THE EXHAUST PIPE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,249.

VERY LOUD TICKING NOISE FROM ENGINE CYLINDER HEADS, CAUSING ENGINE HESITATION AND MISFIRE. FORTUNATELY I HAVE NOT GOTTEN STOCK ON THE ROAD BUTBI FEEL IS ABOUT TO HAPPEND.

I HAD BEEN HAVING PROBLEMS WITH THE KEYLESS ENTRY NOT ALLOWING ME TO UNLOCK THE VEHICLE MULTIPLE TIMES. THEN ON A FEW OCCASIONS THE VEHICLE WOULDN'T START AND ALL THE LIGHTS WOULD FLASH ON THE DASHBOARD. THERE WAS NOTHING WRONG WITH THE BATTERY BECAUSE I REPLACED THAT SEVERAL TIMES IN THE FIRST MONTHS OF FINANCING THE VEHICLE. THE LAST INCIDENT WHEN IT STOPPED WORKING I WAS DRIVING AND THE VEHICLE BEGAN TO SLOW DOWN ON ITS OWN, ALL THE LIGHTS ON THE DASHBOARD FLASHED, THE VEHICLE POWERED OFF, I COULDN'T SWITCH THE GEARS, THE BRAKES LOCKED, AND THE STEERING WHEEL LOCKED AS WELL. LUCKILY, THIS DIDN'T CAUSE AN ACCIDENT BUT THE VEHICLE DID STOP. I HAD IT TOWED TO THE DEALER WHO INFORMED ME THAT THE KEY FOB AND POWERTRAIN CONTROL MODULE WAS NOT WORKING. I LOOKED IT AND APPARENTLY THIS HAS ALREADY BEEN REPAIRED IN JAN 2013 BEFORE I FINANCED THE CAR AND THE VEHICLE MUST HAVE STILL BEEN HAVING ISSUES BECAUSE I HAVE HAD CONTINUAL PROBLEMS WITH IT.

AS I WAS DRIVING HOME ON WEDNESDAY, AUGUST 24, 2016 AT APPROXIMATELY 4:45 PM. AS I WAS DRIVING SOUTH ON FAIRVIEW IN DOWNERS GROVE, IL MY VEHICLE STARTED TO JERK AND AT ONE POINT, I THOUGHT SOMEONE HIT THE TRUNK. I BEGAN TO WORRY AS THERE WAS A LOT OF CARS IN FRONT AND NEXT TO ME. THE VEHICLE'S RPM STARTED TO GO CRAZY AND THEN AS I PRESSED THE GAS THE CAR WAS NOT MOVING, IT WAS EXTREMELY DIFFICULT FOR ME AS I WAS ALONE. I THEN PUT MY HAZARDS ON BECAUSE I HAD TO TRY TO GET TO A SAFE PLACE. AFTER ABOUT 30 MINUTES, I MANAGED TO MOVE MY CAR INTO THE PARKING LOT OF A CVS BUT NOT BEFORE IT SHUT OFF ON ME. I HAD TO WAIT FOR 1 HOUR BEFORE THE TOW TRUCK CAME AND HE TOOK ME TO THE JACK PHELAN DEALERSHIP IN COUNTRYSIDE, IL. MY CAR HAS BEEN THERE SINCE THEN. I HAVE A RENTAL FOR 7 DAYS BUT AFTER THAT I HAVE NO CAR. I JUST WANT TO KNOW WHAT CHRYSLER CAN DO FOR ME AS I AM NOT ABLE TO HAVE MY CAR BECAUSE OF THE FAULTY TRANSMISSION. THE DEALERSHIP COMMUNICATED TO US THAT THIS TRANSMISSION SHOULD HAVE BEEN RECALLED AND THEY WILL DO WHAT THEY CAN TO REMOVE THEM FROM THE SHELVES. AT THIS MOMENT, I HAVE NO DOCUMENTATION BUT THE DEALERSHIP CAN BE CONTACTED, JACK PHELAN DODGE, 5859 S. LAGRANGE ROAD, COUNTRYSIDE, IL 60525 (708) 352-5300. I WOULD LIKE SOMEONE TO CONTACT ME AND I WILL DEFINITELY BE CONTACTING CHRYSLER CORPORATION TO SEE IF THERE IS ANYTHING THEY CAN DO FOR ME.

BOUGHT THIS VAN USED IN JANUARY 2016. WE HAD IT TOWED TO THE SHOP WITHIN A WEEK OF PURCHASING. THE DASH LIGHTS AND HEADLIGHTS WERE FLICKERING WHILE DRIVING. WHEN BRAKING THE INSTRUMENT PANEL, RADIO/NAVIGATION SYSTEM AND DVD PLAYER WOULD SHUT DOWN AND RESTART ITSELF. THEY EVENTUALLY SAID THERE WAS A SHORT IN THE TRANSMISSION CAUSING THE VEHICLE TO BECOME STUCK IN 4TH GEAR. IT WAS FINE FOR A MONTH OR SO, BUT STARTED DOING THE SAME THINGS AGAIN. THIS TIME THE ALTERNATOR WAS REPLACED. AGAIN IT WAS FINE FOR A SHORT TIME. WE LET THE PROBLEM CONTINUE WITHOUT TAKING IT TO THE SHOP UNTIL IT STARTED DYING. AT FIRST IT WAS ONLY DYING WHEN STOPPED AT A TRAFFIC LIGHT OR STOP SIGN. ONCE I WAS NOT ABLE TO IMMEDIATELY RESTART. THEN IT STARTED DYING WHILE DRIVING DOWN THE ROAD. BOTH TIMES WERE INSTANCES OF DECELERATION. THE DEALERSHIP SAID IT WAS RECORDING EVENTS OF LOW VOLTAGE. AFTER HAVING IT FOR A WEEK, THEY TOLD US THERE WAS A MALFUNCTION WITHIN THE NEW ALTERNATOR AND PUT A NEW ONE IN. THE DAY AFTER WE PICKED IT UP IT STARTED SHUTTING THE ELECTRONICS DOWN AGAIN. CLEARLY THE ALTERNATOR DID NOT SOLVE THE PROBLEM. WE ALSO HAD THE ALTERNATOR TESTED ON OUR OWN THE FIRST TIME THIS HAPPENED IN JANUARY AS WE THOUGHT THAT COULD BE THE PROBLEM AND THE ALTERNATOR TESTED FINE.

WHILE ATTEMPTING TO TURN LEFT ONTO TWO LANE HIGHWAY, VAN SURGED, ALL DASHBOARD LIGHTS CAME ON AND THEN HAD ALMOST NO ACCELERATION. HAD TO MANEUVER INTO CENTER TURNING LANE AND THEN WAS ABLE TO GET VAN INTO PARKING LOT OF STORE. ENGINE WAS REVVING BUT VAN WOULD NOT GO ABOVE 10MPH. VAN WAS TOWED TO LOCAL DEALERSHIP TONIGHT. THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE LATE DECEMBER OF 2015. MAIN COMPUTER (TIPM) HAS BEEN REPLACED TWICE ALREADY BY DEALERSHIP. DODGE DID HELP COVER PART OF REPAIR COST FIRST TIME, NEVER HEARD BACK FROM THEM WHEN IT HAPPENED AGAIN IN THE END OF FEBRUARY AND JUST FILED THIRD CLAIM / COMPLAINT TONIGHT. JUST WONDERING IF THEY ARE WAITING FOR SOMEONE IN MY FAMILY TO BE SERIOUSLY INJURED OR KILLED WHEN THE VEHICLE DOES THIS BEFORE ACKNOWLEDGING THAT THERE IS AN INHERENT ISSUE WITH THIS VAN OR THE PARTS THEY ARE REPAIRING IT WITH.

4 NEW TIRES INSTALLED AFTER 39,852 MILES IS UNACCEPTABLE

ON JUNE 30TH, 2016 MY FAMILY AND I WERE DRIVING NORTHBOUND ON I-91 IN MASSACHUSETTS BETWEEN EXITS 14 AND 15. THE REAR BRAKES BEGAN TO MAKE A NOISE WHILE DRIVING AT SPEED (~65 MPH) AND NOT DEPRESSING THE BRAKE PEDAL. MINUTES LATER A THUMP WAS HEARD SIMILAR TO WHEN AN OBJECT OR ROADKILL IS RUN OVER. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT WENT TO THE FLOOR. I COULD SEE SMOKE COMING FROM THE REAR PASSENGER WHEEL. WE LATER FOUND OUT THAT ONE BRAKE PAD HAD BROKEN THROUGH/BEEN THROWN FROM THE REAR PASSENGER WHEEL, AND BRAKE FLUID WAS POURING OUT FROM THAT BRAKE ASSEMBLY. WE EXITED THE HIGHWAY AT EXIT 15 AND DROVE SMALL LOW-TRAFFIC ROADS HOME. DODGE WAS CONTACTED BUT REFUSED TO ASSIST IN TOWING THE VEHICLE TO A DEALER FOR ASSESSMENT. WE REPLACED THE BRAKES, CALIPERS, AND ROTORS IN OUR DRIVEWAY. ATTACHED PHOTOS SHOW THE BRAKE ASSEMBLY BEFORE IT WAS REMOVED FROM THE VEHICLE FOR REPLACEMENT. THE CAR WAS THREE YEARS AND 10 MONTHS OLD, WITH ~48,660 MILES, AND ON ITS SECOND PAIR OF REAR BRAKE PADS. THIS IS AT LEAST THE 21ST COMPLAINT ON NHTSA ABOUT THE SAME COMPONENT (REAR BRAKE PADS ON 2012 GRAND CARAVAN WEARING TOO QUICKLY). DODGE REFUSED ASSISTANCE BOTH AT THE TIME OF THE INCIDENT AND AFTER I FOLLOWED UP WITH OUR DEALER, WITH NO REASON GIVEN FOR THE REFUSAL. (CASE #29615622) GIVEN THE MANY OFFICIAL AND HUNDREDS OF UNOFFICIAL COMPLAINTS ABOUT THE 2012 DODGE GRAND CARAVAN REAR BRAKES, I HOPE THE NHTSA WILL INVESTIGATE FURTHER AND PRESSURE DODGE TO REPAIR OR REPLACE THIS PART. THANK YOU.

WE OWN A 2012 DODGE GRAND CARAVAN, WE HAVE BEEN HAVING ISSUES WITH THE VEHICLE NOT STARTING WHEN YOU TURN THE KEY, ALL THE GAUGE LIGHTS WILL COME ON BUT IT WILL NOT ENGAGE THE STARTING SYSTEM UNTIL YOU WIGGLE THE KEY AROUND WHILE IN THE START POSITION. RECENTLY THE VEHICLE STALLED WHILE DRIVING AROUND A CORNER, IT WAS JUST LIKE TURNING OFF THE KEY, THE STEERING LOCKED LUCKILY IT WAS AT A LOW SPEED AND THERE WAS NO ONCOMING TRAFFIC, THE VAN COASTED INTO THE ON COMING LANE. AFTER TURN THE KEY OFF AND PUTTING THE VAN BACK INTO PARK IT STARTED AGAIN, WE DID NOT CHANCE DRIVING THE VEHICLE ANY WHERE BUT TO THE DEALERSHIP, THEY SAID IT WAS THE WIN MODULE AND IT NEEDS TO BE REPLACED. AFTER DOING SOME RESEARCH IT IS SIMILAR TO THE ISSUES THAT THE 08 - 10 DODGE GRAND CARAVANS ARE RECALLED FOR. THE NEWER MODELS OF THERE VEHICLES NEED TO HAVE THE WIN SYSTEMS INVESTIGATED AS WELL.

REAR EVAPORATOR LEAKING FIRST REPORTED SOME ISSUE WITH AC @ 1285 MILES WHEN I HAD NO AC IN 2012 AND AGAIN IN 2015 SO THEY RECHARGED THE SYSTEM AND IT LASTED UNTIL 2016. I WENT ON VACATION THE NEXT WEEK AND THE EVAPORATED WAS MAKING LOUD NOISES. THE DEALER ASSURED ME I WOULD NOT END UP STRANDED IN FLORIDA AND THE WOULD REPAIR IT AGAIN UPON MY RETURN FROM VACATION WHICH THE DID ALL TOLD I STILL HAD TO PAY A 100 DOLLAR DEDUCTIBLE. ALSO HAD TO HAVE THE WEATHER STRIP REPLACED ON REAR DOOR AND SIDE SLIDING DOOR.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO STOKES AUTOMOTIVE LOCATED AT 86 PEACH TOWER RD, CLANTON, AL 35045 (205) 351-4382 TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V376000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE CONTACT SPOKE TO A THE SERVICE MANGER WHOM INFORMED HIM THAT THE AIR BAG WARNING LIGHT FAILURE WAS NOT A PART OF THE RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 10/23/17 *BF UPDATED 10/27/17*JS

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING THE VEHICLE, THE DOOR PANEL STARTED MELTING AND SMOKE FILLED THE VEHICLE. THE VEHICLE WAS PULLED OVER, TURNED OFF, AND THE FUSE WAS DISCONNECTED. THE SMOKE DISSIPATED AND THERE WERE NO FLAMES. THE CONTACT RESEARCHED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERIOR OF THE DRIVER DOOR WAS SEVERELY DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS 110,000.