2009 Dodge Journey Complaint Log

I JUST RECENTLY PURCHASED MY 2009 DODGE JOURNEY IN 2013 AND IMMEDIATELY NOTICED THAT SOMETIMES WHEN I CRANK MY CAR MOMENTS LATER IT WILL JUST CUT OFF. IN ORDER TO GET THE CAR TO CRANK UP AGAIN YOU HAVE TO PLACE THE GEAR BACK IN PARK AND PLACE YOUR FOOT ON THE BRAKE OR IT WILL NOT DO ANYTHING. I CONTACTED THE DEALERSHIP AND WAS TOLD THAT ELECTRICAL AND IGNITION PROBLEMS ARE OFTEN DIFFICULT TO DIAGNOSE. I'M STILL DEALING WITH THIS PROBLEM AND WITH TWO KIDS AS PASSENGERS I'M STARTING TO BECOME VERY NERVOUS ABOUT OUR SAFETY. *TR

DEAR SIR OR MADAM: I TOOK MY CAR INTO THE DEALERSHIP OCTOBER 30, 2013 FOR A ROUTINE INSPECTION AND I WAS TOLD BY THE SERVICE MANAGER THAT WHOLE CAR WAS WIRED WRONG AND MY VEHICLE WOULD NOT PASS INSPECTION. I WAS TOLD THAT THIS ISSUES WAS ASLO AFFECTING MY BRAKE & BACK UP LIGHT. I WAS TOLD THAT ALL MY LIGHTS REMAINED LIT AND APPEARED TO STAY ON SO IT LOOKED AS IF I WAS ALWAYS BREAKING & BACKING UP. NEEDLESS TO SAY I HAD TO PAY TO GET THIS ISSUE FIXED. I WAS LOOKING FOR OTHER RECALL ISSUES BECAUSE I RECEIVED A NOTICE ABOUT THE IGNITION AND NOTICE THERE WAS AN ISSUE LISTED IN REGARDS TO THE WIRING ALSO. *TR

WHILE TRAVELING 70 MPH FROM DETROIT TO OHIO WITH THREE 13 YEAR OLD BOYS IN MY CAR. THE FRONT PASSENGER TIRE WAS EXTREMELY LOW. I WAS ABLE TO MAKE IT TO A SERVICE STATION. WHEN I ATTEMPTED TO PUT AIR IN THE TIRE, THE VALVE BROKE, RELEASING ALL AIR IN THE TIRE. I CONTACT ROAD SERVICE THROUGH MY INSURANCE AND THEY PUT THE SPARE ON. I THEN TRAVELED TO FIRESTONE IN SANDUSKY, OH, WHERE I WAS TOLD THAT THE TIRE COULD NOT BE REPAIRED. UNFORTUNATELY, THEY DID NOT HAVE MY TIRE IN STOCK AS IT IS A 19" KUHMO. THEY WERE ABLE TO FIND ONE TIRE 100 MILES FROM WHERE I WAS IN CLEVELAND. SO OFF I WENT TO CLEVELAND, WHERE I SPENT $289 TO REPLACE A TIRE THAT WAS BARELY 10 MONTHS OLD DUE TO THE FAULTY VALVE. TODAY I CONTACTED [XXX] AT SUBURBAN CJD OF TROY AND WAS TOLD THAT I WOULD HAVE TO PAY FOR THE REPLACEMENT OF THE VALVES. NOT ACCEPTABLE. I COULD HAVE BEEN KILLED ALONG WITH THE TREE TEENAGE PASSENGERS THAT I HAD IN MY CAR. PLEASE ADVISE AS TO HOW I SHOULD PROCEED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CAR WILL NOT START. IT COMES WITH A FAULTY WIN MODULE THAT HAS GIVEN MANY CONSUMERS GRIEF. THE CAR HAS LEFT ME STRANDED BEFORE DUE TO THE SAME ISSUE. *TR

THE A/C CONTROL HEAD NEEDS TO BE REPLACED ONLY BECAUSE THE FAN KNOB IS NOT WORKING. I JUST BOUGHT THIS CAR 15 MONTHS AGO AND NOT HAPPY TO BE MAKING A 400-500 DOLLAR REPAIR SO SOON. MY RESEARCH HAS SHOWN THAT SO MANY PEOPLE ARE HAVING PROBLEMS WITH THE A/C CONTROL HEAD AND WHEN I BROUGHT IT INTO THE DODGE DEALERSHIP HE SAID ITS HIS MOST COMMON REPAIR. I CALLED DODGE AND ASKED WHY THIS WAS NOT BEING RECALLED. I DO NOT HAVE THE MONEY TO BE THROWING DOWN ON REPAIRS LIKE THIS. I BOUGHT THIS CAR FOR MY SON'S ASTHMA AND WOULDN'T THIS BE THE FIRST THING TO BREAK. JUST MY LUCK. I THINK THAT THIS NEEDS TO BE INVESTIGATED AND RECALLED. THE SAME WITH THE BREAKS, THEY ARE NOT GOOD, AND THE CAR JUST BURNS RIGHT THROUGH THEM. I AM NOT HAPPY WITH MY DODGE JOURNEY. *TR

DROVE APPROXIMATELY 2 MINUTES FROM HOME TO CHILDREN'S SCHOOL. CAR WAS RUNNING FOR ABOUT 10 MINUTES WHILE I WAS PARKED. SHUT VEHICLE OFF, GOT OUT OF CAR AND THERE WAS A HISSING SOUND AND SMALL AMOUNTS OF SMOKE COMING FROM THE HOOD. I IMMEDIATELY CALLED DEALERSHIP WHERE I PURCHASED CAR (CURRENTLY GET OIL CHANGES DONE THERE) TO EXPLAIN THE SITUATION AND ASK IF I COULD BRING IT IN. THEY WERE APPROX. 1-2 MILES FROM WHERE I WAS. WHEN I GOT THERE, THE SHOP MANAGER CAME OUT AND OPENED THE HOOD....THE ANTIFREEZE RESERVE TANK APPEARED TO HAVE EXPLODED. THE SHOP MANAGER CALLED A DEALERSHIP TO GET A REPLACEMENT TANK AND WAS TOLD THAT THERE ARE 50 ON BACKORDER WHICH LEADS US TO BELIEVE THERE ARE OTHERS HAVING A SIMILAR PROBLEM. HE IS WAITING FOR THE PART TO COME IN FROM CT TODAY AND ONCE THAT'S REPLACED WILL HAVE TO RUN TESTS TO SEE WHY THIS HAPPENED. IF THERE ARE 50 ANTIFREEZE TANKS ON BACKORDER, CAN WE FIND OUT IF THERE SHOULD BE A RECALL? *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE TRANSMISSION HESITATED AT ACCELERATION, THE ENGINE OVERHEATED AND THE TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 177,000.

I HAVE OWNED THIS VEHICLE SINCE OCTOBER 2012. I HAVE HAD TO REPLACE THE BRAKES AND ROTORS 3 TIMES. THE BRAKES AND ROTORS WEAR IN 1 YEAR OR LESS. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

WE HAVE HAD MANY PROBLEMS WITH THIS SUV. ELECT. AND MECH. THE ENGINE WILL JUST SHUT OFF. SEVERAL LIGHTS STAY ON. THE DEALER CLAIMS THAT THEY FIXED THE IGNITION SWITCH A FEW MTHS. AGO BUT THEY DID NOT. EVERY TIME IT HAS BEEN IN THE DEALER TO FIND WHAT WAS WRONG, THEY COULD NOT FIND ANYTHING. FOR EXAMPLE WE THE BATTERY AND LESS THAN A YEAR LATER THE BATTERY IS DEAD SOMETHING ELECTRICAL IS DRAINING THE BATTERY, THE ARE MANY OTHER PROBLEMS WITH THIS CAR. *TR

SERVICE INSPECTION FOUND 3 OF 4 ENGINE MOUNTS HAD FAILED THIS WAS FOUND BEFORE ANY TRAFFIC INCIDENT. *TR

THE WIN MODULE (WIRELESS IGNITION NODE - PART # 05026875) HAS BEEN FAILING FOR SEVERAL WEEKS AND FINALLY DIED COMPLETELY. A NEW ONE HAS BEEN ORDERED HOWEVER IT IS ON BACK ORDER. THE DEALERSHIP ACTUALLY HAS 5 OTHER JOURNEYS WAITING FOR THE SAME PART. THIS HAS ALSO BEEN AN ISSUE WITH OTHER MODELS FOR THIS PART. IT SHOULD BE RECALLED DUE TO ITS CONTINUED FAILURE. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TIRE PRESSURE SENSORS MOUNTED ON THE VALVE STEMS ON THE WHEELS ARE CRACKING AND WILL EVENTUALLY FAIL CAUSING A SUDDEN LOSS OF AIR TO THE TIRES THAT MAY LEAD TO AN ACCIDENT THAT MAY CAUSE SERIOUS INJURY OR DEATH. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE OCCURRED TEN TIMES. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

I WAS DRIVING ON THE HIGHWAY, WITH MY DAUGHTER IN THE CAR, AND MY TRUCK COMPLETELY LOST POWER. I WAS LUCKILY ABLE TO PULL OVER AND RESTART THE VEHICLE. IT WAS VERY SCARY AND MY LIFE AND MY DAUGHTER'S LIFE WERE IN JEOPARDY. THIS HAPPENS APPROXIMATELY ONE EVERY 3 WEEKS. TODAY, 11-25-2013, MY FIANCE WAS DRIVING AROUND A ROUNDABOUT, THE CAR DIED AND SHE WAS HIT LIGHTLY FROM BEHIND. ALSO, THE CONTROLS ON MY DRIVER'S SIDE DOOR DO NOT WORK PROPERLY. THEY RARELY ROLL DOWN THE WINDOWS CORRECTLY AND RIGHT NOW, THE BACK DRIVER'S SIDE WINDOW IS DOWN. I HAD TO DUCT TAPE PLASTIC ON THE DOOR. I AM TAKING IT TO THE DEALERSHIP TOMORROW TO TRY AND FIX THESE PROBLEMS. I JUST DON'T KNOW WHY THIS SERIES OF 2009 JOURNEYS WERE NOT RECALLED. WE ARE SCARED TO EVEN DRIVE THE JOURNEY ESPECIALLY BECAUSE OF THE LOST POWER ISSUE AND WITH REALLY NO MONEY TO HAVE IT DIAGNOSED. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. PARTS DISTRIBUTION DISCONNECT.

I PURCHASED A 2009 DODGE JOURNEY IN SEPTEMBER 2013, SHORTLY AFTER LEAVING DEALER SHIP I NOTICED THE STEERING WHEEL SHOOK WHEN I APPLIED THE BRAKE. THERE WERE OTHER THINGS WE WERE TAKING CARE OF WITH THE DEALERSHIP AND AT THE TIME THIS WAS NOT OF PRIORITY, FAST FORWARD ROUGHLY 2-3 WEEKS THE SHAKING GOT WORSE AND WORSE AND THE DRIVING OF THE VEHICLE BECAME UNCONTROLLABLE, APPLYING THE BRAKE BECAME DANGEROUS AND IT BECAME OBVIOUS THAT IT WOULD SOON LEAD TO CATASTROPHIC RESULTS. WE RETURNED TO THE DEALERSHIP TO WHICH WE LEFT THE VEHICLE AND RETURNED HOURS LATER, THEY SAID THEY HAD TO CHANGE THE BRAKES AND ROTORS AND IT WAS A HEARD OF PROBLEM WITH THAT VEHICLE, THEY SAID IT WAS FREE OF CHARGE THAT TIME SINCE IT WAS LESS THEN A MONTH OF PURCHASE BUT IF IT OCCURRED AGAIN WE WOULD HAVE TO COVER ALL CHARGES, FAST FORWARD 4 MONTHS AND THE SHAKING STARTED AGAIN WHEN APPLYING THE BRAKE. IT IS BECOMING UNSAFE ESPECIALLY IF YOU ARE TRAVELING AT HIGH SPEEDS (INTERSTATE, ETC) IT IS BECOMING UNRELIABLE AS TO WHAT IT WILL DO, I HAVE TWO SMALL CHILDREN TO CARE FOR AND THE RISK THE VEHICLE CONTINUES TO PUT US THROUGH IS RIDICULOUS. UPON INTERNET SEARCHES I LEARNED THIS IS A FREQUENT PROBLEM AND A VERY WELL KNOWN BY DODGE PROBLEM WITH 2009 AND 2010 DODGE JOURNEYS YET NOTHING HAS BEEN DONE TO PERMANENTLY FIX THE PROBLEM I CAN'T AFFORD TO CHANGE THE BRAKES AND ROTORS EVERY FEW MONTHS JUST SO I CAN SIMPLY CONTROL MY STEERING WHEEL/VEHICLE, THIS PROBLEM WILL INEVITABLY CAUSE A CAR CRASH IF NOT WITH MY DODGE JOURNEY THEN WITH ANOTHER, LIVES ARE BEING PUT AT RISK AND SOMETHING NEEDS TO BE DONE. I WILL BE CONTACTING MY DEALERSHIP SOON TO SET UP A DATE TO CHANGE MY BRAKES AND ROTORS AGAIN, BUT AT THIS TIME I DO NOT HAVE THE MONEY TO DO SO, SO I BARE DOWN AND PRAY TO GOD EVERYTIME I MUST APPLY MY BRAKE HOPING IT DOESN'T GET WORSE TO THE POINT I CAN NO LONGER CONTROL IT. *TR

ON MULTIPLE OCCASIONS OVER THE PAST FEW YEARS MY 2009 DODGE JOURNEY WILL NOT START. THERE IS NO WARNING AND IT'S BECOME A GAMBLE TO DRIVE MY CAR AND RISK GETTING STRANDED SOMEWHERE. THE VEHICLE WILL JUST CLICK WHEN I TURN THE KEYFOB AND SOUNDS LIKE A DEAD BATTERY, BUT ALL LIGHTS, RADIO, WINDOWS ETC WORK FINE. I HAVE REPLACED THE BATTERY 3X AS SUGGESTED BY MY LOCAL DODGE DEALERSHIP BUT THEY FAIL TO IDENTIFY WHY THIS IS A RECURRING PROBLEM. I HAVE ALSO BEEN WAITING FOR ALMOST A YEAR FOR REPAIRS RELATED TO RECALLS THEY ARE UNABLE TO CORRECT SINCE THE PARTS ARE NOT AVAILABLE. MY VEHICLE ALSO HAS A HISTORY OF THE PANIC ALARM GOING OFF WHEN PUSHING THE UNLOCK BUTTON THE KEYFOB (I'VE MADE SURE THE PANIC WAS NOT HIT BY ACCIDENT - THIS IS NOT OPERATOR ERROR). ONCE THE PANIC ALARM IS SOUNDING THE KEYFOB BECOMES USELESS AND WON'T WORK. I HAVE TO TAKE THE KEY OUT OF THE FOB, UNLOCK THE DOOR USING THE KEY, GET IN PUT KEYFOB IN CAR TURN CAR ON, TURN CAR BACK OFF, TAKE KEYFOB OUT OF IGNITION AND CLICK THE UNLOCK AND/OR PANIC BUTTONS TO GET THE ALARM TO SHUT OFF.

I WAS DRIVING HOME MY WIFE, DAUGHTER AND MY PREGNANT WIFE, WHEN ABOUT 1/2 FROM HOME A DARK BLACK SMOKE CAME OUT OF THE ENGINE COMPARTMENT, I PULLED OVER AND PULLED THE HOOD LATCH, AND AFTER I WAS ABLE TO GET MY FAMILY OUT OF THE CAR, I LOOKED UNDERNEATH THE CAR,A DARK FLUID WAS POURING ON TOP OF THE EXHAUST. THE CAR HAD TO BE TOWED TO THE MECHANIC. AFTER AN INSPECTION, HE FOUND THAT THE POWER TRANSFER CASE UNIT CRACKED. HAD TO PAY OUT OF POCKET SINCE DEALER SAID THAT IT WASN'T UNDER WARRANTY AND THAT'S NORMAL WEAR FOR THESE VEHICLE. $1350 FOR TRANSFER CASE, $85 TOW TRUCK AND $450 LABOR. *TR

I ORDERED A NEW FOB FOR MY 2009 DODGE JOURNEY SINCE I ONLY HAD ONE AND IT FELL AND BROKE. IT COST ME $257.46, WHICH INCLUDED PROGRAMMING. WHEN I WENT TO PICK IT UP ON SEPT 4, 2013, IT WOULD START THE CAR BUT NOT LOCK OR UNLOCK THE DOORS. I TOOK IT BACK THE NEXT MORNING. I RECEIVED A CALL LATER & WAS TOLD THE KEY COULD NOT BE PROGRAMMED AGAIN. THE DEALERSHIP WAS ON HOLD WITH CHRYSLER FOR OVER AN HOUR & WAS FINALLY TOLD THERE WAS AN ISSUE THEY WERE AWARE OF WITH THE WIN MODULE. APPARENTLY IT HAS BEEN HAPPENING QUITE FREQUENTLY. SO MUCH SO THAT THERE WAS A BACKORDER OF OVER A MONTH FOR THE MODULE! SOME CALLS WERE MADE & A MODULE WAS FINALLY SENT & RECEIVED ON SEPT. 9, 2013. IT WAS INSTALLED ON SEPT. 10, 2013 BUT WHEN I WENT TO PICK IT UP THE FOB WOULD LOCK AND UNLOCK THE DOORS, THE PANIC BUTTON WOULD GET THE LIGHTS FLASHING BUT NO HONKING AND THE REMOTE START WOULD NOT WORK! THE CAR DID START WHEN THE FOB WAS INPUTTED. IT COST ME ANOTHER $299.71 TO ORDER & INSTALL THE MODULE. IN THE MEANTIME I HAD TO BORROW CARS FROM RELATIVES AS THE DEALERSHIP DID NOT PROVIDE A LOANER CAR. I RESEARCHED THE WIN MODULE ISSUE ON THE INTERNET AND FOUND THAT IT IS INDEED AN ISSUE HAPPENING TO OTHERS! I BELIEVE THIS SHOULD BE A RECALL AND THAT CHRYSLER SHOULD REIMBURSE ME THE COST OF THE MODULE AND INSTALLATION OF IT PLUS THE COST OF THE FOB SIMPLY FOR THE AGGRAVATION AND STRESS OF HAVING TO BORROW VEHICLES FROM OTHERS WHILE THIS ISSUE WAS BEING CORRECTED. IT WAS A SIMPLE CASE OF PROGRAMMING A NEW FOB THAT TURNED INTO A NIGHTMARE OF ALMOST A WEEK. IT COULD HAVE BEEN LONGER BUT THANKS TO GOD IT WASN'T!! *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE WOULD OPERATE NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN FEBRUARY OF 2015. AFTER NOTIFYING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 80,000.

HAD THE CAR A LITTLE OVER A MONTH AND ON THE WAY HOME FROM WORK A VERY LOUD NOISE. WE HAD IT TOWED TO DEALER WHO STATED TRANSFER CASE HAS A LEAK. I HAD TO FIGHT WITH THE WARRANTY COMPANY TO COVER THIS REPLACEMENT. NOW THE ELECTRIC SYSTEM IS CAUSING MY FAN, BRAKE LIGHTS, AND CHARGERSTO GO ON AND OFF.. *TR

CAR ALL OF A SUDDEN SHUTS OFF WHILE DRIVING DOWN THE STREET AT VARIOUS SPEEDS.35-70 STEERING WHEEL LOCKS, YOU HAVE VERY LITTLE CONTROL. VERY VERY DANGEROUS HAS BEEN HOOKED UP TO CERTIFIED AUTO SHOP DIAGNOSTIC COMPUTER ALL CODES COME BACK FINE AND THEY CAN NOT TELL ME WHY THIS HAPPENS. I ALREADY REPLACED CRANKSHAFT SENSOR TO TEST IF THAT WAS WHAT WAS WRONG WITH IT. I AM NOT GOING TO GO THRU ALL THESE FIXES FOR TESTING. DODGE NEEDS TO DO A RECALL ON THIS PROBLEM. I CALLED DODGE DIRECT TO START A RECALL PROCESS. SOMETHING NEEDS TO BE DONE BEFORE A FATALITY HAPPENS! *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER TO START THE VEHICLE. AFTER NUMEROUS ATTEMPTS, THE VEHICLE WOULD OCCASIONALLY START. THE KEY BECAME STUCK IN THE ACC MODE. THE CONTACT HAD TO DISCONNECT THE BATTERY TO PREVENT THE BATTERY FROM DRAINING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT MAY NEED TO HAVE THE VEHICLE TOWED TO THE DEALER DUE TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. MA 10/6

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING, THE ELECTRICAL FUNCTIONS FAILED WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT WHEN THE KEY WAS PLACED IN THE IGNITION TO THE ON POSITION, THE ENGINE FAILED TO START. THE FAILURES RECURRED MULTIPLE TIMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE WINDSHIELD WIPERS MADE AN ABNORMAL NOISE AND FAILED TO CLEAR THE WINDSHIELD WHEN RAINING. THE DEALER REPAIRED THE WIPERS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED A CLICKING CHIME ACTIVATED AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE WAS CRASHED. THE DETAILS OF THE CRASH WERE UNAVAILABLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE INJURIES TO THE CONTACT'S KNEES AND LOWER BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED, BUT THE DETAILS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

CAR WILL INTERMITTENTLY NOT START. DOES NOT CRANK, JUST A CLICKING NOISE. WILL START MAYBE AFTER TRYING FOR 5 MINUTES OR HALF HOUR LATER. THE COMPUTER DOES NOT RECOGNIZE THE CAR DID NOT START ACCORDING TO DEALERSHIP AND MECHANIC. COMPUTER STATES OPERATING AS DESIGNED AT THIS TIME. HAS BEEN HAPPENING FOR SEVERAL YEARS SPORADICALLY BEFORE AND AFTER JULY 2013. CANNOT FIND REASON. ONE TIME HAPPENED JUMPED THE CAR WITH JUMPER CABLES AND CAR STARTED, HAD BATTERY CHECKED AND IT WAS FINE. HAVE A CASE # 23738720 WITH CHRYSLER THAT WAS SUPPOSE TO BE SENT TO CASE MANAGEMENT. NEVER HEARD ANYTHING BACK FROM CHRYSLER. A CHRYSLER DEALER HAD CAR FOR A DAY IN JULY 2013 AND CAR STARTED EVERY TIME ALL DAY LONG. COULD NOT FIND A PROBLEM WITH THE CAR. THIS PROBLEM OF NOT STARTING HAS PROBABLY HAPPENED AT LEAST A DOZEN TIMES OR MORE OVER THE PAST FEW YEARS. WHEN CAR WON'T START JUST KEEP TRYING TO START AND EVENTUALLY WILL START. SOMETIMES ONLY TURNING THE KEY FOB 3 TIMES AND IT WILL START, SOMETIMES TURNING THE KEY FOB 20 TIMES OR SO AND THEN WILL START. WILL NOT START WITH ELECTRIC KEY START ON KEY FOB EITHER. *TR

THE VEHICLE KEEPS OVERHEATING. I'VE ADDED COOLANT. THERE DOESN'T SEEM TO BE A LEAKAGE STAIN IN THE GARAGE OR DRIVEWAY. IT HAPPENED YESTERDAY AFTER LEAVING THE OFFICE FOR LUNCH. I BARELY MADE IT HOME BEFORE THE JOURNEY COMPLETELY SHUT DOWN. I ALLOWED THE ENGINE TO COOL OFF, ADDED COOLANT, AND IT WOULDN'T RESTART. I TOOK A DIFFERENT CAR BACK TO WORK AND WAS ABLE TO START THE JOURNEY UPON RETURNING HOME. I LET IT SIT OVERNIGHT AND IT STARTED RIGHT UP THIS MORNING. HOWEVER, UPON DRIVING 15 MINUTES DURING LUNCH TODAY, IT OVERHEATS AGAIN. THE RED WARNING LIGHT APPEARED AND THE DING SOUNDED. THE JOURNEY COASTED INTO MY OFFICE PARKING SPOT WHERE IT WILL STAY UNTIL I LEAVE THIS EVENING. HOPEFULLY, AFTER ADDING MORE COOLANT, I'LL AT LEAST BE ABLE TO MAKE IT HOME. I WILL BE TRADING THIS VEHICLE IN ASAP! PS. THE TIRE PRESSURE LIGHT IS ALWAYS ON, IRREGARDLESS THE PROPER AMOUNT OF AIR IN THE TIRES. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 20,854. UPDATED 09/05/14*LJ THE COSNUMER STATED THE VEHICLE LOSES ALL BRAKES, DASH LIGHTS, AND STEERING. UPDATED 09/11/2014 *JS

TIRE IS WORN , WENT FOR OIL CHANGE , TIRE AT ALMOST DANGEROUS LEVEL , THIS IS SECOND TIRE TO WEAR THROUGH IN A YEAR . I WAS TOLD THESE TIRES HAVE TERRIBLE WEAR LIFE. I CAN ONLY GET THEM AT DEALERSHIP AND THEY ARE EXTREMELY EXPENSIVE . IF YOU ARE PUTTING SUCH A HIGH PRICE TAG ON THESE TIRES THEN IMPROVE THEM. I AM ON DISABILITY AND THIS IS A BIG HIT. I LOVE MY JOURNEY BUT AM THINKING ABOUT GETTING SOMETHING ELSE. I JUST PAID 52.00 FOR AN AIR FILTER AND CABIN FILTER. *TR

UPON DOING ROUTINE BRAKE INSPECTION FOUND BOTH REAR CALIPERS TO BE NOT WORKING AND SEIZED UP. *TR

THIS COMPLAINT IS IN REGARD TO RECALL R03/NHTSA 14V-373. I HAVE HAD THIS CAR SINCE 2013 AND HAVE HAD SEVERAL RECALL NOTICES AND I HAVE CALLED MY LOCAL DEALERSHIP TO SCHEDULE AN APPOINTMENT. THEY STATED THAT THE PARTS HAVE NOT ARRIVED AND THAT UNTIL THEY DID, IT COULDN'T BE REPAIRED. THIS HAS BEEN SEVERAL MONTHS AGO AND NO WORD HAS BEEN RECEIVED TO SCHEDULE AN APPOINTMENT. NOW WE HAVE A NEW RECALL NUMBER ABOUT THE SAME PROBLEM AND THEY STILL HAVEN'T CALLED. THE VEHICLE HAS AN INTERMITTENT PROBLEM WITH STARTING, SO FAR, IT EVENTUALLY STARTS BUT I KNOW IT IS JUST A MATTER OF TIME BEFORE IT LEAVES ME OR MY WIFE STRANDED. I WOULD HATE TO SEE WHAT WOULD HAPPEN IF IT SWITCHED FROM ON TO ACCESSORY AND LOST ALL POWER GOING DOWN THE ROAD. I DON'T KNOW WHO IS AT FAULT, THE DEALERSHIP OR THE MANUFACTURER, BUT I FEEL THIS HAS NOT BE HANDLED IN A REASONABLE TIME AND IS ALSO A SERIOUS SAFETY RISK.

I AM NOT REPORTING AN ACCIDENT ... YET. I WAS DRIVING ON RESIDENTIAL STREET ABOUT 35 MPH WHEN THE "AIRBAG WARNING LIGHT" CAME ON. THEREAFTER IT CAME ON EACH TIME I STARTED MY CAR AND STARTED TO DRIVE. CONTACTED NEAREST DEALER AND WAS TOLD THAT MY VEHICLE WAS NOT APART OF THE RECALL ( 09V118000), ALTHOUGH THE RECALL NAMED 2009 DODGE JOURNEYS. THEY WANTED ME TO PAY TO HAVE IT CHECKED! I THEN CALLED CHRYSLER CORP AND SPOKE WITH A REP WHO ALSO STATED THAT MY VEHICLE WAS NOT APART OF THE RECALL. IT APPEARS TO ME THAT IT SHOULD HAVE BEEN SINCE I NEVER HAD THIS TYPE OF ISSUE BEFORE WITH ANY OF THE APPROX. 7 VEHICLES I HAVE PURCHASED OVER THE LAST 50 YEARS. I DRIVE TO CALIFORNIA AT LEAST 3 TIMES EACH YEAR AND VARIOUS LOCATIONS WITHIN THE STATE OF ARIZONA. I WANT CHRYSLER TO CONTACT THE BILL-LUKE DEALERSHIP AND HAVE THEM CHECK MY ELECTRICAL SYSTEM AND FIX THE PROBLEM, AT CHRYSLER'S EXPENSE. I AM SURE I AM NOT THE ONLY OWNER WHO HAS THIS COMPLAINT. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT MENTIONED THAT ONCE SHE TURNED THE VEHICLE OFF AND BACK ON IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 55,000.

I OPENED UP THE DRIVES DOOR WITH THE ENGINE RUNNING , THE AIR BAG LIGHT CAME ON. I TURNED THE ENGINE OFF AND RESTARTED THE ENGINE AND AIR BAG DID NOT COME BACK ON. EVERY SINCE THE AIR BAG LOT COMES ON FROM TIME TO TIME BUT IF YOU CYCLE THE KEY, IT GOES OFF. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF POWER AND SMOKE WAS SEEN COMING FROM THE END OF THE VEHICLE. ALSO, THE CONTACT STATED THAT THE LOW OIL PRESSURE AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER : 08V247000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 84,000. THE VIN WAS NOT AVAILABLE. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TROUBLE STARTING. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE JERKED FORWARD. THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

VEHICLE WOULD NOT START SKIM MODULE NEEDS TO BE REPLACED CHRYSLER COULD NOT PROVIDE PART FOR 2 MONTHS VEHICLE LAID UP FOR 60 DAYS INCIDENT STARTED WITH CAR NOT STARTING REGULARLY AND CONTINUED TO PROGRESS WHERE IT WOULD NOT ENGAGE THE ENGINE AT ALL.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE CONTACT INDICATED THAT THE BRAKE PEDAL HAD TO BE PRESSED MULTIPLE TIMES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 13,000.

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED SHE BEGAN EXPERIENCING PROBLEMS WITH THE IGNITION SWITCH IN JULY 2013. A RECALL WAS ISSUED. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE, WHICH REMOVED THE ENTIRE FRONT END OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP AND WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AFTER THE CRASH; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 7/21/15*CN UPDATED 10/18/2017*CN

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 85,000.

MY CARS HAS BEEN ACTING UP LATELY. RANDOMLY IT WILL NOT TURN ON WHEN I TURN THE KEY IN THE IGNITION EVEN THOUGH ALL THE LIGHTS, RADIO, AND AC TURNS ON. ALL'S I HEAR IS A CLICK AND THEN IT DOES NOTHING. SOMETIME IT WORKS FINE, BUT OTHER TIMES I HAVE TO TRY 8-10 TIMES BEFORE IT WILL TURN OVER. I AM NOT SURE IF I WILL ALWAYS BE SO LUCKY OR IF ONE OF THESE TIMES I WILL BE STRANDED. I TOOK THE CAR IN FOR REGULAR MAINTENANCE AND THEY CHECKED THE BATTERY AND IT WAS OKAY. ALSO ABOUT A MONTH AGO I WAS DRIVING DOWN THE ROAD AND THE CAR STARTED AUTOMATICALLY LOCKING AND UNLOCKING DOORS. SOMETHING IS WRONG WITH THE ELECTRICAL. *TR

WHILE DRIVING AT ABOUT 25 MPH THE TIRE WENT FLAT. MECHANIC SAID THAT THE VALVE STEM\TIRE PRESSURE SENSOR HAD CORRODED AND COME LOOSE CAUSING THE TIRE TO DEFLATE. *TR

THE DOOR CONTROL PANEL HAS FAILED, CAUSING THE DRIVER TO NOT HAVE THE ABILITY TO ROLL DOWN THE WINDOW, OR LOCK AND UNLOCK THE DOOR. THE AIRBAG WARNING LIGHT HAS ALSO COME ON, PRESUMABLY INDICATING A DEFECT IN THE DOOR PANEL AIRBAG SENSOR. I SPOKE WITH DODGE REGARDING A SAFETY RECALL FOR THE SAME MODEL YEAR, BUT EXCLUDING MY VIN. THEY INDICATED THAT THEY WOULD NOT COVER THE COSTS OF THE REPLACEMENT OF THE FAULTY PARTS, BUT TO "SAVE MY RECEIPTS" IN CASE THEY DECIDE TO REPLACE THE PARTS IN THE FUTURE. NOW MY FAMILY'S DAILY DRIVER HAS A FAULTY AIRBAG, IN ADDITION TO BRAKES THAT HAVE TO BE REPLACED EVERY 12-18K MILES, AND NO HELP FROM DODGE... THANKS FOR THE BAILOUT AMERICANS... *TR

RECENTLY MY 2009 DODGE JOURNEY HAS BEEN EXPERIENCING STARTING PROBLEMS. AT FIRST I THOUGHT IT WAS THE BATTERY BECAUSE IT WOULD START BY JUMP STARTING IT. THEN IT BECAME PROGRESSIVELY WORSE, AND I HAD THE BATTERY CHANGED. THAT WORKED FOR ABOUT A WEEK, THEN THE PROBLEM BEGAN GETTING WORSE. YOU WOULD DRIVE THE CAR FOR ABOUT 10 TO 15 MIN, TURN IT OFF AND WHEN YOU COME BACK IT WOULD NOT START. AFTER A FEW TRIES IT WOULD FINALLY START. WHEN IT DID HAPPEN IF YOU WAITED FOR 10 MIN OR SO IT WOULD START RIGHT UP. THEN ONE MORNING I DROVE 7 MILES AND HAD TO TURN THE CAR OFF, CAME BACK AND IT WOULD NOT START. TRIED FOR 10 TO 15 MIN AND EVEN TRIED TO JUMP START IT WITH NO LUCK. I PROCEEDED TO GET A RIDE TO WORK, THEN CAME BACK THAT NIGHT AND IT STARTED RIGHT UP. I IMMEDIATELY TOOK IT TO A PEP BOYS ( A NATIONAL CHAIN) (DEALERSHIP WAS CLOSED) AND LEFT IT THERE. THEY RAN ELECTRICAL, STARTER AND IGNITION TEST ON IT THE NEXT DAY AND FOUND NO PROBLEM. THEY STARTED OVER 40 TIMES OVER THE COURSE OF THE DAY AND IT STARTED EVERY TIME. NOW IS WORKING, BUT FOR HOW LONG. I HAVE SEARCHED THIS ON THE INTERNET AND SEEMS TO BE A COMMON PROBLEM WITH THE DODGE JOURNEY. THERE IS NO REAL SOLUTION, JUST A BUNCH OF GUESS OF WHAT'S WRONG. DODGE NEEDS TO RECALL THIS VEHICLE. *TR

MY 2009 DODGE JOURNEY VEHICLE IS POSSESSED AS IT SOMETIMES LEAVES US STRANDED AFTER RUNNING OUT ON A SHORT ERRAND, SO AFTER STOPPING AND PARKING THE VEHICLE FOR SHORT PERIOD OF TIME THEN IT WILL NOT START. WE'VE TRIED TO ELECTRICALLY JUMP THE BATTERY BUT THIS HAS NO EFFECT. IT SEEMS IF YOU GIVE IT SOME TIME, PERHAPS TO COOL OFF LIKE 30 MINUTES THE CAR WILL START AGAIN. WE'VE REPLACED THE BATTERY THREE (3) TIMES IN THE PAST 18 MONTHS BUT THE PROBLEM CONTINUES. THE ELECTRICAL POWER WINDOWS WILL NOT OPEN BUT THEN THEY DO. THE FOBIX KEY'S KEYLESS ENTRY DOES NOT WORK SOMETIMES, THE PARKING LIGHTS ARE FOUND ON WHEN EVERYTHING IS OFF. THE WIRELESS IGNITION NODE AND IT'S MATCHING FOBIX KEYS HAVE BEEN REPLACED THREE TIME TO NO AVAIL.