2009 Dodge Journey Complaint Log

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE 3 MPH IN HIS GARAGE, HE SMELLED A BURNING ODOR. A FEW WEEKS LATER AFTER DRIVING FIFTEEN MILES AT A TRAFFIC LIGHT, HE SMELLED SMOKE AND SAW IT BEHIND THE LEFT FRONT WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER STATED THAT THEY WERE WAITING FOR FURTHER INSTRUCTIONS REGARDING THE FAILURE FROM THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 5,300. THE POWER TRANSFER SEAL UNIT WAS REPLACED. UPDATED 11/12/10

BRAKE PADS AND ROTORS. BRAKE PADS WEAR AWAY WAY PREMATURE AND ROTORS ALSO WEAR TO FAST. *TR

I HAVE BEEN HAVING TROUBLE WITH THIS CAR EVER SINCE I PURCHASED THE CAR THE CAR STALLS WHILE YOU ARE DRIVING, THE REAR PASSENGER DOOR FILLS UP WITH WATER AND IT IS ALWAYS HEATING UP, AT FOUR YEARS OLD I HAD TO REPLACE THE EVAPORATOR COIL AND HEATER COIL WHICH IS A $1200 JOB. I AM A TEACHER I DON'T HAVE MONEY JUST DROPPING OUT OF THE SKY I PURCHASED A NEW CAR SO THAT I WOULDN'T HAVE TO WORRY ABOUT ISSUES OF USED CARS. I AM ONE WHO ALWAYS KEEPS UP WITH THE ANNUAL MAINTENANCE OF MY VEHICLES. DRIVING THIS CAR IS VERY DANGEROUS AND DODGE SHOULD BE HELD RESPONSIBLE FOR THESE ISSUES. BY THE WAY IT TAKES 15-20 MINUTES SOMETIMES TO GET THE CAR TO START UP. I AM REALLY DISAPPOINTED WITH DODGE I WAS PLANNING KEEPING THIS CAR FOR AT LEAST TEN YEARS NOW I MAYBE FORCED TO GET A NEW CAR NOTE AS SOON AS I AM FINISHED WITH THIS JUST TO HAVE A RELIABLE VEHICLE THAT WONT INDANGER MY LIFE. MY NEXT CAR WILL DEFINITELY BE A HONDA! *TR

FRONT BRAKE CALIPERS HEAT UP SO MUCH THAT THEY'VE WARPED 3 SETS OF ROTORS. ROTORS TURNED AT 19,000. REPLACED AT 30,000. START PULSING AFTER FIRST LONG TRIP. REPLACED AT 52,000, AGAIN, START PULSING AFTER FIRST LONG TRIP. THIS CALIPER DESIGN OR MATERIAL IS DEFECTIVE. DEALER SAYS IT'S DRIVING STYLE. VERY WRONG. I HAVE 35 YEARS AS A DRIVER/ MECHANIC. CAN MAKE FRONT BRAKE PADS LAST OVER 50,000 MILES ON MOST VEHICLES. THIS ISSUE CAUSES EXTREME WHEEL SHAKE AT HIGHWAY SPEEDS. CAN BE ESPECIALLY DANGEROUS WHEN TURNING AND BRAKING. THIS IS AN ISSUE WITH ALL DODGE JOURNEYS EQUIPPED WITH OPTIONAL 19" WHEELS. THE CALIPERS ARE TOO SMALL,OR OF POOR DESIGN, TO DISSIPATE THE HEAT. I WANT TO REQUEST THESE BE RECALLED TO FIX THIS DANGEROUS SITUATION. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR VALVE HAD FRACTURED ON EACH TIRE EXCEPT THE FRONT PASSENGER SIDE TIRE. AFTER THE FIRST FAILURE, THE DEALER REPAIRED THE VEHICLE. AFTER THE SECOND FAILURE, THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE PARTS FOR REPAIR WERE ON NATIONAL BACKORDER. THE VEHICLE WAS EVENTUALLY REPLACED. THE VEHICLE HAD NOT YET BEEN REPAIRED AFTER THE THIRD FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS UNAVAILABLE. UPDATED 02/09/11*LJ UPADTED 03/03/11

FRONT ROTORS AND FRONT AND REAR BRAKES ALL HAD TO BE CHANGED AT 21,000 MILES AND AGAIN AT 31,000 MILES. NOW ROTORS REQUIRE TURNING AGAIN DUE TO PULSATION. *KB

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, WHEN THE BRAKES WERE DEPRESSED, THE STEERING WHEEL WAS SHAKING AND THE BRAKES WOULD NOT STOP THE VEHICLE IMMEDIATELY. THE CONTACT STATED THEY HAD ALSO NOTICED WHEN THE VEHICLE WAS SHIFTED INTO GEAR THE VEHICLE SHUDDERED. THE PROBLEM RECURRED MULTIPLE TIMES. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER FOR THE DIAGNOSIS AND STATED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.

FREQUENTLY ALL EXTERIOR AND INTERIOR LIGHTS FLASH ON AND OFF, WINDSHIELD WIPERS GOING OFF, DOORS WILL NOT UNLOCK, WINDOWS WILL NOT GO DOWN, DASH PANEL FLASHING (IT IS AS THOUGH THE CAR IS POSSESSED, THE PANEL WILL SHOW THE GAS TANK AS EMPTY, THE TEMP GAUGE RISES TO HOT AND I HAVE TO PULL OVER FOR FEAR OF ENGINE ACTUALLY OVERHEATING) PERIODICALLY WHILE IN THIS MODE, THE VEHICLE WILL NOT START. THE VEHICLE HAS BEEN INTO 2 DIFFERENT DEALERSHIPS. ELECTRICAL CODES WERE COMING UP BUT COULD NO'T BE IDENTIFIED, MULTIPLE LOSS OF COMMUNICATION CODES OF THE INTERIOR COULD NOT BE IDENTIFIED (THEY WERE UNABLE TO PIN POINT WHERE THEY WERE COMING FROM) I WAS ADVISED TO BRING IT BACK WHEN IT HAPPENED AGAIN. FINALLY FRIDAY, MARCH 13, 2015 THE CAR STARTED GOING HAYWIRE AND I WAS ABLE TO GET INTO THE DEALERSHIP. WHILE THE CAR WAS RUNNING THEY WERE ABLE TO DIAGNOSE AND REGISTERED MULTIPLE LOSS OF COMMUNICATION CODES COMING FROM DOOR WINDOWS AND DASH BOARD, THEY FOUND THEY WERE ALL CONNECTED TO THE TIBM. DUE TO ALL OF THE ELECTRICAL RECALLS WHEN I FIRST PURCHASED THE VEHICLE, IT IS MY OPINION THAT THEY HAVE KNOWN ALL ALONG THAT THE JOURNEYS HAD ELECTRICAL ISSUES. THE 2012 MODEL WAS RECALLED BECAUSE OF THEM. I FEEL TIBM HAS BEEN THE ISSUE ALL ALONG. I TRAVEL BACK AND FORTH 100 MILES WEEKLY SOME TIMES TWICE A WEEK ON THE HIGHWAY PICKING KIDS UP FROM SCHOOL AND CAN NOT AFFORD TO BE STRANDED ON THE HIGHWAY NOR CAN I AFFORD TO PURCHASE A NEW VEHICLE. THE DEALERSHIP IS CHARGING ME OVER 1200.00 FOR REPLACEMENT OF THE TIBM. I CALLED CHRYSLER/DODGE CARE AND THEY STATED BECAUSE MY CAR IS OUT OF WARRANTY, THEY CAN'T HELP ME. I AM CURRENTLY IN DISPUTE WITH THEM BECAUSE, THESE PROBLEMS WERE HAPPENING WHILE THE CAR WAS UNDER WARRANTY AND THEY HELD MY CAR FOR WEEKS TRYING TO IDENTIFY THE ISSUE. I AM AWAITING A RESPONSE FROM DODGE CASE WORKER. *TR

APPROXIMATELY EVERY 15-20K MILES, THE BRAKE SYSTEM AND TIRES WEAR COMPLETELY, REQUIRING FULL REPLACEMENT. CHRYSLER/DODGE IS AWARE, BUT CHOOSES TO OFFER ONLY MINOR ASSISTANCE, AND PITHY EXCUSES, EVEN GOING SO FAR AS TO BLAME IT ON "WOMEN DRIVERS". *TR

MY FIRST EXPERIENCE WAS THE WINDSHIELD WIPERS COMPLETELY STOPPING WHILE POURING DOWN RAIN. I ALMOST REAR-ENDED SOMEONE. THE WIPER MOTOR HAS BEEN REPLACED NUMEROUS TIMES. MY CAR COMPLETELY SHUTS OFF WHILE I AM DRIVING OR SOMETIMES JUST PUTTING MY CAR IN REVERSE. IT IS CURRENTLY IN THE SHOP AGAIN. PLUS, MY BRAKES ARE ALREADY GONE AND THE CAR IS ONLY A YEAR OLD.

I PURCHASED A 2009 DODGE JOURNEY, USED BUT ONLY 40000 MILES. IN 8 WEEKS OF OWNING IT HAS BEEN IN THE SHOP 5 TIMES, 3 TIMES FOR THE SAME REASON A TICKING IN THE ENGINE. THE MOST RECENT WAS CORROSION OF THE CRANK SHAFT SENSOR. REALLY CORROSION IN A 2009 VEHICLE. THERE IS ALSO A GRINDING SOUND WHEN I TURN THE WHEEL YET NOONE CAN SEEM TO FIND THE PROBLEM OF THAT. I HAVE ALREADY REPLACED THE STRUTS AND MOUNTS (THANK GOD UNDER WARRANTY) THAT WAS A WEEK AFTER I HAD THE CAR. I HAVE A 15 MONTH OLD AND IT SCARES ME THAT SOMETHING SERIOUS COULD HAPPEN WHEN SHE IS RIDING WITH ME. I MAKE JUST ENOUGH MONEY TO PAY MY BILLS AND I AM SCARED THAT SOMETHING, NOW THAT MY CAR IS NOT UNDER A WARRANTY, WILL HAPPEN AND I WILL BE WITHOUT A CAR. I AM VERY DISAPPOINTED WITH THE SERVICE AND QUALITY I HAVE GOTTEN. MY FAMILY HAS PRETTY MUCH ALWAYS OWNED A DODGE VEHICLE AND WE HAVE NEVER HAD THIS MANY ISSUES. I REALLY WISH SOMEONE FROM DODGE WOULD READ THIS AND GIVE BACK TO THE PEOPLE THAT SPENT THEIR HARD EARNED MONEY ON THERE PRODUCT. *TR

I HAVE A 09 JOURNEY, BOUGHT A YEAR AGO. BRAKES FRONT AND BACK HAVE HAD TO BE REPLACED AND NEED REPLACEMENT AGAIN. INTERIOR LIGHTS DIM WHEN WIPERS OR OTHER ELECTRONIC CONTROLS ARE OPERATED. ENGINE MAKES NOISE AS THOUGH THE LIFTERS AREN'T GETTING OIL--HAD IT IN SHOP FOR THAT AND THEY CAN'T FIND ANYTHING AND IT IS GETTING WORSE. RIGHT SIDE FRONT WHEEL SOUNDS LIKE BEARING IS HAVING ISSUES TOO. PRODUCT IS DANGEROUS--BRAKES AND NOT BEING TAKEN CARE OF UNDER WARRANTY--DEALER, HAVE 26,000 MILES ON IT

I PURCHASED A 2009 DODGE JOURNEY, IN MAY OF 2009. BY MARCH 22, 2010, THE BRAKES WERE COMPLETELY GONE. THE PADS WERE METAL TO METAL AND THE ROTORS WERE COMPLETELY SHOT. THE VEHICLE HAD 22,200 MILES ON IT. I HAVE A 3 YEAR AND 36,000 MILE WARRANTY WHICH DON JACKSON IS TRYING NOT TO HONOR. *DT

WE BOUGHT A 2009 DODGE JOURNEY SXT BACK IN MAY 09. IN THE LAST MONTH FEB 2010 ON, THE AUTOMATIC LOCKING/SECURITY MECHANISM FOR THE DRIVER SIDE DOOR HAS FAILED (SCHEDULED TO BE LOOKED IN TWO DAYS) AND TODAY OUR TRANSMISSION/GEARBOX LITERALLY EXPLODED UNDER THE HOOD AT 6,000 MILES. WE WERE DRIVING DOWN A BACK ROAD ON THE WAY TO STORE WHEN A STRING SMELL OF BURNING CAME INTO THE CABIN AND THEN WE HEARD A SEVERE POP AND THEN NOTHING BUT BILLOWING SMOKE. WE HAD OUR TWO YOUNG CHILDREN IN CAR SEATS AND IMMEDIATELY STOPPED THE VEHICLE TO TRY AND GET THEM AWAY FROM THE POSSIBILITY OF THE ENGINE BEING ON FIRE. WE GOT THE KIDS OUT AND I WENT BACK TO SHUT OFF THE CAR ONCE I SAW IT WASN'T FUEL LEAKING. ONCE IT COOLED DOWN AND STOPPED SMOKING I RAISED THE HOOD AND SAW WHAT LOOKED TO BE BURNT TRANSMISSION FLUID AND SMALL METAL FLAKES ALL OVER MY ENGINE AND UNDERSIDEOF THE HOOD. SO IT WAS JUST TOWED TO THE LOCAL DEALERSHIP TO FIND THE CAUSE. SO NOW I HAVE A CAR WITH A FAULTY SECURITY SYSTEM AND POSSIBLY NEEDS A NEW TRANSMISSION AND WE ONLY HAVE 6,000 MILES ON THE CAR. STILL WAITING FOR THE DEALERSHIP TO DO THE WORK. ON A SIDE NOTE, WITH ALL OF THESE ISSUES ON A BRAND NEW CAR WE MAY BE EXPLORING LEGAL OPTIONS IF CHRYSLER DOESN'T MAKE THIS RIGHT. *TR

AT 19,000 MILE I HAD TO REPLACE THE BRAKES, THEN ANOTHER 41,000 REPLACE BRAKES, AT 66,000 REPLACE BRAKES, AND REAR BRAKES LOOKED UP AT THE COST OF 650.00. REPLACING BRAKES 90,000 AGAIN!! THIS HAS BEEN THE MOST EXPENSIVE "FAMILY CAR" I HAVE EVER OWNED. TIRES- I HAVE HAD 4 SETS OF TIRES!! THEY ONLY MADE ONE TIRE (KUMO) FOR A 19" RIM AT A COSTLY EXPENSE. NOW GOODYEAR MAKES A TIRE THAT IS A BETTER GRADE. I HAVE HAD MORE MONEY IN THIS CAR THAN ITS WORTH. NEVER WILL BUY A DODGE AGAIN. THEY CUT A LOT OF COST BUILDING THIS CAR!! AS ADVERTISED AS A FAMILY VEHICLE!! WHAT A JOKE!! *TR

BRAKES, TIRES AND ELECTRICAL SYSTEM. I HAVE TO GET NEW TIRES ALREADY AND I ONLY HAVE 36,000 MILES ON THE CAR. I HAVE HAD TO CHANGE THE BRAKES FRONT AND BACK 3 TIMES ALREADY. I AM ABOUT TO HAVE TO CHANGE THE ROTOR ON ALL 4 WHEELS. WHEN I TURN THE WINDSHIELD WIPERS OFF THE HEAD LIGHTS FLASH OFF AND BACK ON. THEN WHILE DRIVING THE DASH LIGHTS WILL FLASH OFF AND ON AGAIN. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THERE WERE PIECES OF METAL IN THE TRANSMISSION FLUID PAN. THE DEALER RESET THE CHECK ENGINE LIGHT ACCORDINGLY. THE CONTACT ALSO EXPERIENCED BRAKE FAILURE IN THE PAST AND THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASION FOR BRAKE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,200 AND THE CURRENT MILEAGE WAS 28,000.

WHEN I BOUGHT MY CAR IN 2009. I NOTICED THAT MY BRAKES SQUEAKED WHEN I STOP I TOOK IT BACK TO THE DEALERSHIP, I WAS TOLD THAT NOTHING WAS WRONG. KEEP COMPLAINING ALL THE TIME, THEN THE VIBRATION STARTED AND I NEEDED ROTORS AND BRAKES. THE AFTERMARKET BRAKES DOESN'T FIT HAD TO REPLACE THEM WITH THE DEALERSHIP BRAKES. HAD TO REPLACE A TWO TIRE SENSORS. HAD TO HAVE MY ROTORS RESURFACED WILL NEED NEW ROTORS. RECENTLY THE ENGINE COOLANT OVERHEATING LIGHT CAME ON. THE FAN STOP WORKING ITS ELECTRICAL THE MECHANIC CAN'T FIGURE OUT WHY IT STOP. MY CAR SOMETIMES DOESN'T START, TOOK IT TO A MECHANIC. NO REASON WHY. WHEN MY AIR IS ON IT TAKES THE CAR LONGER TO GAIN SPEED ON THE HIGHWAY. I CONTACTED THE DEALERSHIP WHERE I PURCHASED IT AND DODGE. BOTH WERE RUDE AND DIDN'T OFFER ANY HELP. I PURCHASED THE EXTENDED WARRANTY AND IT DIDN'T COVER ANYTHING. *TR

ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANATING FROM UNDERNEATH THE VEHICLE AT SPEEDS BETWEEN 15 AND 30 MPH, A PAUSE AND HESITATION IN ACCELERATION BETWEEN SPEEDS OF 15 AND 30 M.P.H. THAT CAUSES THE CAR TO JUMP FORWARD, THE IMMEDIATE LOSS OF ACCURATE STEERING AND A BURNING SMELL THROUGHOUT THE CAR INTERIOR WE SUFFERED THE MOST RECENT EPISODE, WITHOUT NOTICE, WHILE DRIVING THROUGH RUSH HOUR TRAFFIC AT 7:45 A.M. WE WAITED TWO HOURS FOR A TOW TRUCK TO ARRIVE. FORTUNATELY, MY WIFE AND DAUGHTER WERE ONLY SHAKEN, BUT NOT INJURED. IN THE LAST THREE MONTHS, WE HAVE HAD AN UNSAFE REAR TIRE REPLACED, SUNROOF PARTS REPLACED FOR CONSTANT LEAKING, A NEW ELECTRONIC MODULE INSTALLED TO PREVENT THE EPISODES OF THE ENTIRE ELECTRONIC SYSTEM MALFUNCTIONING CAUSING THE LOSS OF CAR FUNCTION AND DOOR LOCKS AND MULTIPLE POWER STEERING PARTS REPLACED. *TR

2009 DODGE JOURNEY R/T HAVE REPLACED FRONT PADS 3 TIMES, HAVE REPLACED ROTORS AND HAD ROTORS RESURFACED. REAR BRAKES PADS AND ROTORS REPLACED. VEHICLE WILL SHAKE AT HIGHWAY SPEED AND WHEN ATTEMPTING TO STOP. SOMETIMES WHEN ATTEMPTING TO STOP BRAKES WILL GRIND AND HAVE DIFFICULTY STOPPING. SERVICE MANAGER AT DEALERSHIP HAS TOLD ME THE VEHICLE IS NOT SAFE, HOWEVER, HAVE YET TO RECEIVE ASSISTANCE TO REMEDY ONGOING SITUATION REGARDING BRAKING SYSTEM AND COMPONENTS. *TR

WE BOUGHT A 2009 DODGE JOURNEY IN 5/09. ABOUT A WEEK AGO, I NOTICED MY BRAKES WERE NOT STOPPING LIKE THEY USE TO, A FEW DAYS LATER THEY STARTING SQUEEZING REALLY BAD AND THE BRAKES GOT WORSE. FINALLY ON FRIDAY, MARCH 5TH MY BRAKES WENT COMPLETELY OUT. I TOOK MY CAR TO FIRESTONE AUTO CENTER AND WAS TOLD THAT BOTH MY FRONT AND BACK BRAKE SYSTEM WAS COMPLETELY GONE, THE SERVICE GENTLEMEN AT FIRESTONE COULDN'T BELIEVE THAT BOTH FRONT AND BACK WERE COMPLETELY GONE ON A CAR THAT HAD THE MILEAGE WE DO. I HAD TO REPLACE BOTH WHICH COST ME $1500. I CALLED DODGE TO TELL THEM ABOUT WHAT HAD HAPPENED BUT THEY DIDN'T SEEM TO CARE. I TALKED TO GEDIE IN THE CUSTOMER SERVICE DEPARTMENT AND HE SAID THEY WEREN'T GOING TO DO ANYTHING ABOUT IT BECAUSE BRAKES WEAR DOWN AND THANKS FOR CALLING DODGE CHRYSLER. BUT WHAT I DON'T UNDERSTAND IS WHY THE BRAKES ARE GOING OUT SO SOON ON A VEHICLE WITH ONLY 22,116 MILES ON IT. I THINK BETWEEN MY HUSBAND AND I, WE'VE OWNED AROUND 6 CARS AND I'VE ONLY HAD TO REPLACE BRAKES ON ONE CAR THAT HAD OVER 60,000 MILES ON IT. I THINK THAT THIS NEEDS TO GET LOOKED INTO BECAUSE FROM MY RESEARCH I'M NOT THE ONLY ONE THAT HAS THIS ISSUE WITH THIS TYPE OF CAR, I DID FIND ONE PERSON WHO HAD 12,500 MILES ON HIS VEHICLE AND HE HAD TO REPLACE BOTH BRAKE SYSTEMS AS WELL. IF I WOULD HAVE KNOWN THAT I WOULD HAVE TO REPLACE BOTH BRAKE SYSTEMS SO QUICKLY I WOULDN'T HAVE BOUGHT THIS CAR. DODGE NEEDS TO FIX THE PROBLEM BEFORE IT BECOMES ANOTHER 'TOYOTA' ISSUE AND REIMBURSE THE PEOPLE THAT HAVE HAD TO REPLACE BOTH BRAKE SYSTEMS ON A BRAND NEW CAR. *TR

THIS JOURNEY HAS HAD PREMATURE WEARING ON THE BRAKES AND ROTORS. WE HAVE HAD THE CAR 3 YEARS NOW AND HAVE HAD BRAKES DONE AT LEAST 6 TIMES AND IT ONLY HAS 47,000. THIS IS A HUGE SAFETY CONCERN. ALSO IN ORDER TO CHANGE YOUR BATTER YOU HAVE TO TAKE IT TO THE DEALERSHIP, SO IF YOU BREAK DOWN YOU HAVE NO CHOICE BUT TO HAVE IT TOWED AND TAKEN TO THE DEALERSHIP WHICH IS HUNDREDS OF DOLLARS. ALSO MY HUSBAND IS HANDICAP, AND THIS POSES A BIG PROBLEM FOR HIM OR ANYONE ELSE. THIS CAR WAS MADE POORLY. WE CANNOT AFFORD BRAKES EVERY 6 MONTHS AND EVEN AFTER YOU GET THE BRAKES DONE IT IS CONSTANT PROBLEMS. WE TRY TO USE OUR OTHER CAR WE WIN DRIVING WITH OUR KIDS FOR FEAR THE BRAKES WILL GO OUT OR SOMETHING. *TR

DODGE JOURNEY 2009. WE HAD TO REPLACE THE FRONT PADS WITH 21K MILES AND FRONT ROTORS HAD TO BE TURNED TWICE TO GET THEM EVEN. NOW WITH 27K THE FRONT ROTORS NEED TO BE REPLACED AND THE PADS IN THE REAR NEED TO BE REPLACED, AS WELL. THIS MUST BE A MANUFACTURER PROBLEM. (DO CUSTOMERS ALWAYS NEED TO WAIT UNTIL SOMEONE DIES -- TOYOTA!!). *TR

BOUGHT MY JOURNEY IN MARCH OF 2009. IN FEB OF 2010 MY BRAKES WERE SQUEAKING SO I HAD THEM CHECKED AND IT WAS FOUND I NEEDED PADS AND ROTORS REPLACED ON BACK. 3 MONTHS LATER THE FRONT ROTORS AND PADS NEEDED REPLACED. 6 MONTHS LATER THE BACK ROTORS NEEDED REPLACED AGAIN ALONG WITH PADS. 8 MONTHS LATER THE FRONTS NEEDED ROTORS AGAIN AND THE BACK NEEDED PADS. THIS IS JUST CRAZY HOW MANY TIMES I HAVE BEEN TO THE MECHANIC. MOST OF MY DRIVE IS HIGHWAY SO THERE IS NO EXPLANATION OTHER THAN THERE HAS TO BE A SERIOUS DEFECT. I LOVE MY JOURNEY BUT WILL NEVER PURCHASE A CHRYSLER VEHICLE AGAIN. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS BRAKING FROM APPROXIMATELY 40 MPH WHEN THE BRAKE PEDAL BEGAN PULSATING ABNORMALLY. THE STEERING WHEEL ALSO BEGAN TO SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FRONT BRAKE PADS WERE REPLACED AND THE FRONT AND REAR ROTORS WERE RESURFACED. THE IDENTICAL FAILURE RECURRED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FRONT ROTORS WERE BEING REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. UPDATED 2/28/11 *CN THE BRAKES AND ROTORS WERE REPLACED TWICE. UPDATED 04/29/11

IN TWO YEARS, FIVE (5) TIMES FOR BRAKE PROBLEMS. WITH 3,000 TO 6,000 MILES BETWEEN EACH BROKE. TWO TIMES ENGINE SUPPORT MOUNT. TWO TIMES WITH POWER TRAIN PROBLEMS. TODAY (10/06/2011) THE JOURNEY 2009 R/T IS IN THE SERVICE CENTER OF ALBERIC COLON CHRYSLER/JEEP IN KENNEDY AVE, SAN JUAN PR FOR THE SAME PROBLEMS AND ALSO : FOR THE AIR CONDITIONER SYSTEM, SUSPENSION, MOTOR COOLING SYSTEM PROBLEMS,LEAKING GREASE IN THE BACK OF THE RIGHT FRONT WHEEL. AND GUESS!!!!!!, BRAKES AGAIN. BOTH, CHRYSLER AND THE DEALER HAS REFUSE TO OBEY THE LAW THAT SAYS, THEY HAVE TO PROVIDE A VEHICLE IN CASES THAT REPAIR LEAST MORE THAN 5 LABOR DAYS INCLUDING SATURDAY.ALSO, TO ADDED MORE PROBLEMS,[XXX](PR CHRYSLER SERVICE MANAGER), HAS REFUSED TO AUTHORIZE THE BRAKE REPAIR. SAYING THAT IS NORMAL, THAT A BRAKE SYSTEM THAT WAS REPAIR IN 02/16/2011 NEEDS TO BE REPAIR AGAIN IN 09/19/2011(22033 TO 30200 M). I HAVE BEING WITHOUT TRANSPORTATION FOR THREE WEEKS, CAUSING ME AN MY FAMILY A LOT OF PROBLEMS BECAUSE, IS OUR ONLY VEHICLE FOR ALL THE FAMILY MATTERS INCLUDING, THAT I AM A CARDIOVASCULAR PATIENT. " SOMEONE COULD TELL ME IS THESE SEEMS TO LOOK LIKE A BIG JUICY LEMON " QUESTION IS, WHO COULD HELP US WITH THIS GIANT ABUSIVE CORPORATIONS? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE BRAKING AT 55 MPH, THE STEERING WHEEL SHOOK. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE BRAKE PADS AND ROTORS WERE REPLACED. THE FAILURE OCCURRED AT LEAST FOUR TIMES AND EACH TIME THE DEALER HAD TO REPLACE THE ROTORS AND BRAKE PADS. ALSO, THE ENGINE WOULD TAKE AT LEAST A COUPLE OF MINUTES BEFORE STARTING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT SHOULD NOTIFIED NHTSA. THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 18,115 AND THE CURRENT MILEAGE WAS 47,000. THE CONSUMER WAS INFORMED, THE VEHICLE HAD A HISTORY OF PREMATURE WEAR OF THE BRAKE PADS AND ROTORS DUE TO THEM BEING TOO SMALL AND THIN TO HANDLE THE BRAKING DUTIES REQUIRED BY THE SIZE AND WEIGHT OF THE VEHICLE. UPDATED 08/13/12

I HAVE AN 09 JOURNEY AWD SXT AND HAVE HAD TROUBLE WITH BRAKES INTERIOR PLASTIC PARTS BREAKING OIL LEAKS ENGIN NOT STARTING . BRAKE ROTORS AND PADS ON FRONT REPLACED THREE TIMES WINDSHIELD WIPERS REPLACED TWICE CAN'T BUY REAR WIPER SO HAD TO MAKE ONE. HAVE HAD IT IN SHOP FOR WINDOWS AND DOORLOCKS NOT WORKING RIGHT AND STILL DON'T.TIRES WORN OUT AT AROUND 30,000 MILES AND COST 1,500 TO REPLACE. AM NOW HAVING PROBLEM WITH RADIO . I HAVE HAD MY CAR TO THE DEALER MULTIPLE TIMES AND STILL HAVE ALL THE SAME PROBLEMS. I BOUGHT THIS CAR NEW IN JULY 09 IT NOW HAS 34,487 MILES ON IT SOON MY WARRANTY WILL RUN OUT . THIS HAS BEEN THE WORST VEHICLE I HAVE EVER OWNED IT IS A '' LEMON. '' *TR

AT 11K MILES I HAD TO HAVE FRONT BRAKES REPLACED. SHORTLY AFTER THAT MY BACK BRAKES HAD TO BE REPLACED AND MY BACK ROTORS WERE WARPED. THE DEALER TOLD ME I HAD EXCEEDED THE 12K MANUFACTURER WARRANTY AND HAD TO PAY FOR REPAIR. AFTER RESEARCHING CONSUMER REVIEWS AND HAVING READ OF NUMEROUS COMPLAINTS ON BRAKES / ROTORS I SENT A LETTER TO CHRYSLER ALONG WITH COMPLAINTS. I DID NOT RECEIVE ANY LETTER, NOT A PHONE CALL, JUST A CHECK FOR REPAYMENT OF BRAKE WORK. SINCE THEN I HAVE HAD MY CENSOR LIGHT COME ON TWICE FOR THE TIRES AND UP UNTIL NOW, AFTER READING FROM THIS WEBSITE WAS I UNAWARE THIS VEHICLE APPEARS TO HAVE PROBLEMS WITH TIRES AS WELL. MY VEHICLE IS CURRENTLY IN THE SHOP. I HAD TAKEN IN TWICE FOR A NOISE THAT WAS COMING FROM THE FRONT PASSENGER SIDE. THE FIRST TIME I WAS TOLD THEY COULD NOT FIND ANYTHING. THE 2ND I WAS TOLD IT WAS A COMPUTER CHIP THAT NEEDED ADJUSTING AND IT WOULD BE "FINE". IT WASN'T FINE. THE NOISE GOT WORSE. MY POWER LOCKS ON DRIVER DOOR AND MY REMOTE KEY WOULD NOT WORK. I TOOK MY VEHICLE IN FOR BOTH THE NOISE AND THE POWER LOCKS/KEY NOT WORKING. I HAVE BEEN WITHOUT A VEHICLE SINCE MONDAY (IT IS FRIDAY) AND IT IS DUE TO HAVING TO REPLACE A WIRING SYSTEM AND ALTERNATOR. AN ALTERNATOR? MY VEHICLE HAS 25K MILES!! PLEASE HELP.....THERE ARE ALMOST 200 COMPLAINTS FOR ALL THE SAME PROBLEMS I AM HAVING. THIS IS NOT RIGHT. *TR

I HAD TO REPLACE MY FRONT AND BACK BRAKES, AND HAD 4 ROTORS RESURFACED ON AN 18 MTH OLD CAR, WITH 16,373 MILES ON IT. I HAD TO PAY $638.58 FOR IT, 426 OF IT WAS LABOR. THIS SHOULD NOT BE NORMAL FOR A NEW CAR. *TR

TL* CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE STARTED TO MAKE A METAL ON METAL GRINDING NOISE WHILE DRIVING 35MPH. SHE TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE BRAKES WERE COMPLETELY WARN DOWN. THE DEALER HAD TO REPLACE THE BRAKES PADS AND THE ROTORS. THE CONTACT STATED THE FAILURE HAPPENED IN JUST ONE DAY, THERE WAS NO PREVIOUS NOISE OR WARNING. THE DEALER TOLD HER THAT HER BACK BRAKES NEEDED TO BE REPLACED. THE FAILURE MILEAGE 19,200. THE CURRENT MILEAGE WAS 19,600.

2009 DODGE JOURNEY: PRE-MATURE BRAKE AND ROTOR WEAR CAUSING STEERING SHAKE AT 8,800 MILES AND AGAIN 10 MONTHS LATER AT 15,000 MILES. *TR

BOUGHT 2009 DODGE SXT AWD OFF SHOWROOM FLOOR, CAR CURRENTLY HAS 25,600 MILES ON IT. HAVE HAD IT IN SHOP 12-15 TIMES WITH RECALLS AND MECHANICAL ISSUES. TIRE PRESSURE SENSOR CONTINUALLY COMES ON EVERY 2-3 WEEKS HAS BEEN BACK TO DEALERSHIP ON THIS NUMEROUS TIMES TO BE TOLD THERES NOTHING WRONG. BRAKES REPLACED AT 18,000 MILES AND NOW NEED A NEW SET YET AGIAN IN FRONT AND BACK WITH LESS THEN 7000 MILES ON THESE ONES. NOW TIRES HAVE ALL SEPERATED ON THE INNER WALL OF ALL FOUR TIRES WITH THE ONE I HAD BEEN COMPLAINING ABOUT SHOWING MEDAL TREAD AND TOLD TIRES CANT BE REPLACED BECUASE KUMHO NO LONGER MAKES THOSE AND I WILL NED TO PAY OVER $240 A TIRE TO REPLACE WITH A BACK ORDER. THE CAR HAS BEEN TO DODGE DEALERSHIP FOR ALL REGULAR SCHEDULED MAINTENCE (OIL CHANGES& TIRE ROTATIONS) AND THE ISSUE OF THE SEPERATION HAS NEVER BEEN MENTIONED EVEN THROUGH BRAKE CHANGES. THE CAR IS FALLING APART PIECE BY PIECE AND IM ALMOST AFRAID TO HAVE MY FAMILY DRIVE DOWN THE STREET ANY LONGER IN IT BUT HAVE NO WHERE TO TURN. WHAT RECOURSE DO I HAVE? SOMETHING NEEDS TO BE DONE FOR THOSE OF US THAT HAVE BEEN SOLD ON A SAFE RELAIBLE CAR. THAT HAS BEEN NOTHING BUT A MAJOR MECHANICAL ISSUE WITHIN THE FIRST 2 WEEKS OF OWNING IT. PLEASE TELL ME WHAT AVENUE OF RECOURSE WE HAVE?

BRAKE LIGHT COMES ON WHEN BRAKING, NEW SUV AND THE FRONT BRAKES HAS WORN OUT AFTER 18,000 MILES, DEALER SAYS THE SHOES ARE SOFT FROM THE FACTORY. BRAKE LIGHT FLASHES WHEN BRAKING. *TR

WAS DRIVING TO ARIZONA WITH APPROXIMATELY 8000MILES ON THE CAR AND TIRES. STOPPED FOR A BREAK AND NOTICED THE THE REAR TIRES GOING FLAT. TOOK THE CAR TO DEALERSHIP AND HAD TO PAY FOR NEW TIRES. THE INSIDE WALL ON THE REAR TIRES WERE GONE WITH ONLY 8000MILES ON THEM . DEALERSHIP STATED THEY HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE. PURCHASING DEALERSHIP REFUSES TO HONOR REPLACEMENT/REIMBURSEMENT LIKE THERE IS NO ISSUE. *CN

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT SPEEDS OF 35 MPH, HE COULD HEAR A GRINDING NOISE WHEN APPLYING THE BRAKES. HE ALSO STATED THE BRAKES WOULD NOT ENGAGE AS ACCURATELY AS THEY SHOULD. WHEN DEPRESSED, THE BRAKE PEDAL WOULD FEEL SOFT AND WOULD FALL VERY CLOSE TO THE FLOORBOARD. THE DEALER ADVISED THE FRONT BRAKES WERE WORN AND WOULD NEED TO BE REPLACED. THE ROTORS WERE CUT AND THE FRONT BRAKES WERE REPLACED UNDER FACTORY WARRANTY. THE FAILURE MILEAGE WAS 10,190 AND THE CURRENT WAS UNKNOWN.

ROTORS WARPED. HAD TO REPLACE FRONT ROTORS AND PADS ON 1/26/10 - 21,624 MILES, 8/6/11 - 29,723 MILES, 8/16/11 - 45,561 MILES. REPLACED REAR ROTORS AND PADS 2/23/11 - 38,529 MILES. VEHICLE WOULD SHAKE AND SHIMMY DUE TO WARPED ROTORS. RESULTED IN PREMATURE WEAR AND REPLACEMENT OF TIRES AT 38,529 MILES. OUT-OF-POCKET COSTS TO ME: $739.13 FOR ROTORS AND PADS, $910.30 FOR TIRES. LAST SET OF REPLACEMENT ROTORS, ORDERED ON INTERNET, CAME WITH LIFETIME WARRANTY AGAINST WARPING AND CRACKING. WHY CAN'T DODGE/CHRYSLER CORP. COME UP WITH RELIABLE BRAKE COMPONENTS AND PROPERLY ENGINEERED BRAKING SYSTEM FOR A VEHICLE OF THIS WEIGHT? *TR

BOUGHT A 2009 DODGE JOURNEY SXT W/14,075 MILES-USED. OWNED LITTLE OVER MONTH-WE HAVE HAD 4 TIMES WHERE DRIVING AT NIGHT-SUDDENLY ALL INSTRUMENT PANEL LIGHTS COMES ON-HEADLIGHTS GO OFF-ENGINE KEEPS RUNNING. TO 'RESET' HAD TO TURN OFF CAR AND RESTART-ONE NIGHT THIS HAPPEN 2 TIMES IN APPR.10 MILES ON I-20. FIRST TIME IN SHOP-'COULD NOT DUPLICATE" FOR 2 DAYS-ALSO "NO BUS" LIGHT COMES ON. WIFE PICKED UP DROVE 15 MILES TO GROC. PARKING LOT-DURING DRIVE BATTERY LIGHT CAME ON-SHE GOT TO PARKING LOT. KILLED ENGINE-TRIED TO RESTART-NOTHING-NO CLICK-NADA! CALLED 800 # INOWNERS MANUAL. TOWED TO NEAREST DODGE-THEY TOWED BACK TO ORIGINAL DEALER-3 MORE DAYS-SUPPOSEDLY CHANGED OUT SEVERAL ELECT.PARTS. STILL IT HAPPENED AGAIN-AT NIGHT-BACK IN SHOP. WE FINALLY DID A CARFAX-SEEMS PREVIOUS OWNER HAD IN SHOP FOR ELECTRICAL 3-4 TIMES IN LESS THAN A YEAR WHEN BOUGHT BRAND NEW. DID SOME RESEARCH ON DODGE JOURNEY PROBLEMS SEARCH ON WEB-NOT MUCH ON JOURNEYS PROBLEM BUT DID FIND '99 DURANGO SEEM TO DESCRIBE EXACTLY SAME PROBLEMS-ARE THEY RELATED? *TR

AT 2000 MILES ON MY 2009 DODGE JOURNEY I STARTED HAVING PROBLEMS WITH MY FRONT PASSENGER WINDOW STICKING, AND BRAKES SQUEAKING. ALSO CAR NOT SHIFTING WHEN TAKING OFF AND WHEN YOU SLOW DOWN AND TRY TO SPEED BACK UP. I TOOK IT IN. THEY TOLD ME MAYBE SAP IN WINDOW AND BRAKES FINE. THREE DAYS LATER WINDOW ACTING UP AGAIN. TOOK IT IN. SAME REASON. CLEANED AND GREASED. THIS IS THE EIGHT TIME I'VE TAKEN IT IN. THEY HAVE REPLACED MOTORS, SWITCHES, TRACKS, SEALS AND NOW WONT ROLL UP OR DOWN . THE BRAKES HAVE BEEN AN ISSUE SINCE THE START. AT 21000 MILES THE DEALER TELLS ME I NEED NEW PAD AND ROTORS. TAKE IT TO BRAKE SHOP AND THEY TELL ME ALL I NEED IS PAD. BRAKES WORKING FINE RIGHT NOW BUT STILL SQUEAK EVERY NOW AND THEN. THEY HAVE REPLACED ELECTRICAL HARNESSES THAT MAY CATCH ON FIRE. THE SQUEAKING NOISE NOW HAS TURNED INTO OTHER PARTS THAT ARE HAVING TO BE REPLACED. MY COMPUTER CHIP HAS BEEN RESET 4 TIMES AND CHEAP PLASTIC MIRRORS ON VISORS AND SUNGLASS HOLDER AND LIGHT ON INSIDE ROOF. THE SPRINGS ON MY BACK DOORS HAVE POPPED OUT LEAVING THE DOOR STUCK OPEN. WENT TO EAT WITH 23000 MILES ON THE CAR AND AFTER LEAVING THE CAR WOULD NOT START. CALLED DEALER AND THEY CALLED A TOW TRUCK AND WANTED ME TO PAY FOR THAT ALSO. MY CAR HAS BEEN IN TWO DIFFERENT DEALERSHIPS ON 10-15 DIFFERENT OCCASIONS FOR REPAIRS. THEY STILL HAVE NOT GOT THESE ISSUES FIXED. WHAT CAN I DO? *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE AND HEARD A CLICKING SOUND, BUT THE VEHICLE WOULD NOT START. THE CONTACT HAD TO TURN THE STEERING WHEEL IN ORDER TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE STARTER. THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 70,000. UPDATED 07/06/12 *BF THE CONSUMER STATED THE STARTED WAS REPLACED TWICE. UPDATED 07/12/12

2009 DODGE JOURNEY HAD TO HAVE BRAKES AND ROTORS REPLACED AT 16,000. BROUGHT VEHICLE IN FOR TIRE ROTATION AND FOUND OUT EVERYTHING NEEDED REPLACING. UNHEARD OF. VEHICLE REPAIR TECHNICIAN INFORMED ME THAT HE HAS BEEN SEEING AN ABNORMAL AMOUNT OF 2009 JOURNEY'S/CARAVAN'S WITH THE SAME ISSUE. DODGE MUST BE PUTTING ON SUB-PAR BRAKES FOR THIS TO BE HAPPENING. NO ACCIDENT OCCURRED...BUT I WASN'T EXPECTING TO REPLACE AT ONLY 16,000. I'VE SEEN OTHERS ON A DODGE FORUM WEBSITE THAT HAVE HAD TO REPLACE EVEN SOONER. WHATEVER YOU CAN DO TO HELP. IT'S LIKE DAVID FIGHTING GOLIATH. *TR

BRAKES AND ROTORS HAD TO BE REPLACED AT 16,000 MILES...UNHEARD OF...AND REAR BRAKES ARE GOING TO NEED TO REPLACED SOON AS WELL. CHRYSLER OBVIOUSLY PUT ON FAULTY BRAKES/PADS IN ORDER FOR THIS TO HAPPEN SO SOON. *TR

REPLACED BRAKES AT 15,500 MILES .JUST HAD CAR IN FOR OIL CHANGE AND INSPECTION AT 20,000 MILES AND WAS TOLD I NEED NEW BRAKE PADS AGAIN. *TR

ROTORS AND BRAKES WENT OUT AT 36,000 AND HAD TO BE REPLACED DUE TO BEING TOO SMALL FOR THE VEHICLE. OF COURSE THIS WAS JUST OUT SIDE OF WARRANTY. RECALL WAS CALLED AFTER WE REPLACED THEM. WENT OUT AGAIN AT 45,000 AND AGAIN AT 85,000. I HAD A KNOCKING NOISE FROM UNDER NEATH AND TOOK IT IN AND IT WAS COVERED UNDER POWER TRAIN. HAD TO TAKE IT IN AGAIN AT 40,000 KNOCKING NOISE AGAIN AND LUCKILY IT COVERED UNDER POWER TRAIN. AT 45,000 MY JOURNEY WOULDN'T START AND JUST DIDN'T KNOW WHEN IT WOULD START 30 MINUTES TO AN HOUR. THIS HAS HAPPENED SEVERAL TIMES AND WAS TOLD IT WAS THE KEY IGNITION CONTROL AND THAT THEY ARE BACK LOGGED AND COULDN'T REPLACE IT BUT CHARGED $100 FOR DIAGNOSTIC AGAIN AND HAVE HAD TO TAKE IT IN AGAIN SINCE. AT 75,000 I WAS LEFT STRANDED DUE TO OVER HEATING AND HAD TO TAKE IT IN AGAIN AND IT WAS THE TEMPERATURE CONTROL SENSOR. BRAKES WENT OUT AGAIN AT 95,000 AND NOW AT 107,00 THE CHECK ENGINE LIGHT IS ON AND DID A DIAGNOSTIC AND IT'S THE THROTTLE RUNNER CONTROL IS STUCK OPEN AND UNABLE TO GET IT IN UNTIL A WEEK LATER DUE TO THE DEALER TO BUSY. I THINK THIS HAS GONE ON TO LONG WITH THESE DODGE JOURNEYS AND IT'S TIME FOR SOME RECALLS ON THEM. I WILL NEVER BUT A DODGE AGAIN! *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY . THE CONTACT STATED THAT THE LEFT AND RIGHT PILLAR NEAR THE VENT WAS TO WIDE WHICH MADE IT DIFFICULT TO SEE. THE CONTACT STATED THAT THE IRREGULARITIES IN THE PILLAR PREVENTED THE CONSUMER FROM SEEING A PEDESTRIAN THREE DIFFERENT TIMES ALMOST CAUSING AN ACCIDENT. THE DEALER WAS CONTACTED AND STATED THAT SHE NEEDED TO CONTACT THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 16,000. UPDATED 10/26/10. *LJ UPDATED 10/26/10*JB

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 65 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKES WHEN THE STEERING WHEEL STARTED TO SHAKE AND VIBRATE EXCESSIVELY. THE DEALER REPLACED THE FRONT ROTORS AND BRAKE PADS IN DECEMBER 2009. IN JULY 2010, THE CONTACT EXPERIENCED VIBRATION AND THE DEALER REPLACED THE FRONT ROTORS. IN APRIL 2011, THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. IN MAY 2011, THE CONTACT HEARD A LOUD SQUEAKING NOISE AND TOOK THE VEHICLE BACK TO THE DEALE HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 45,111 AND THE APPROXIMATE FAILURE MILEAGE WAS 20,558. UPDATED 10/5/11 *CN UPDATED 3/23/12 *CN

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE BRAKES BEGAN GRINDING PREMATURELY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS PREMATURE AT 12,800 MILES. THE CONTACT SPOKE WITH AN AUTHORIZED SERVICE TECHNICIAN WHO ADVISED THE CERAMIC BRAKE PADS ON THE VEHICLE WERE DEFECTIVE AND WERE CUTTING INTO THE ROTORS. AFTER INSPECTING THE VEHICLE, THE DEALER STATED THEY WOULD REPLACE THE FRONT BRAKE PADS AND SHAVE THE ROTORS AT THEIR EXPENSE BUT NOT FOR THE REAR BRAKE PADS AND ROTORS. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE VIN WAS NOT ACCEPTED. THE FAILURE MILEAGE WAS 12,800 AND THE CURRENT MILEAGE 19,800.

19 INCH KUHMO TIRES AND THE SUSPENSION ON THE FRONT END 2009 DODGE JOURNEY, IT RUBS UNDER THE WHEEL WELL CAUSING MY FRONT TIRE TO BLOW OUT, THE OTHER TIRE IS HEADING IN THE SAME DIRECTION, WORN REAL BAD ON INSIDE EDGE, THE SPRING SITS LOW IN THE WHEEL WELL AND WHEN YOU BOUNCE IT HITS AND RUBS. *TR

HAD TO GET BRAKES/ROTORS REPLACED AT 15,000 MILES IN 12/09, AT 49,000 IN 12/11, AND AT 74,000 IN 3/13. *TR

ON MY 5TH SET OF BRAKES & ROTORS ON MY 2009 DODGE JOURNEY. THE CAR ONLY HAS 53000 MILES ON IT. CHRYSLER REFUSES TO ADMIT THERE IS A PROBLEM WITH THE BRAKING SYSTEM ON THE CAR. I AM NOW AVERAGING REPLACING ROTORS EVERY 10,000 MILES. VERY EXPENSIVE AND MOST IMPORTANTLY NOT SAFE. PLEASE INVESTIGATE THIS PROBLEM AS CHRYSLER EXTENDED THE WARRANTY ON THE BRAKES WHEN WE RECEIVED A LETTER IN JULY OF 2011 TO 36,000 MILES. THEY KNOW THE BRAKE SYSTEM IS TOO SMALL FOR THE CAR. THERE HAVE BEEN OTHER ELECTRICAL PROBLEMS AS WELL. I FEEL THIS CAR IS A LEMON. THANK YOU! *TR