NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Dodge Journey. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
THE CAR SOMETIME DOES NOT START AFTER TURNING OFF ENGINE. IN ORDER TO RESTART I HAVE TO PUT MY FOOT ON THE BRAKE PEDAL, TURN KEY TO RUN WITH OUT STARTING, THEN SHIFT LEVER TO NEUTRAL, THEN TURN KEY TO CRANK MOTOR TO START. MOST OF THE TIMES THE CAR STARTS AS NORMAL, BUT SOMETIMES I HAVE TO PUT CAR IN NEUTRAL TO START MOTOR. MOVING THE SHIFT LEVER AROUND SEEMS TO DO THE TRICK.
DRIVERS SIDE AIRBAG CONECTOR BURNED OUT CAUSING AIRBAG TO ERROR AND NOT DEPLOY. AIRBAG LIGHT ACTIVATED WHILE PARKED.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE ABS, EBS, AND TRACTION CONTROL INDICATORS ILLUMINATED. AFTER TURNING THE VEHICLE OFF AND RESTARTING IT, THE FAILURE RECURRED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 179,000.
REAR PARKING, BACKUP AND LICENSED PLATE LIGHTS STOP WORKING DUE TO WIRES BROKEN INSIDE THE HARNESS COMING FROM VEHICLE TO REAR DOOR, ALL THE WIRES WERE BROKEN INSIDE THE WIRE LOOM AT TOP OF THE REAR DOOR TO THE VEHICLE, THIS IS A COMMON PROBLEM WITH THIS VEHICLE, THE WIRES BREAK DEPENDING HOW MANY TIMES THE REAR DOOR IS OPEN/CLOSE. STRANDED CABLE WIRES USE IN THIS PLACE ARE BAD QUALITY, LIKE 7 WIRES INSIDE THE CABLE.
VEHICLE WILL NOT START. REPLACED BATTERY, REPLACED STARTER, REPLACED RELAYS AND FUSES, CLEANED CONNECTIONS. 100'S OF REPORTS WITH THIS PROBLEM ALL OVER THE INTERNET. PUTTING THE CAR IN NEUTRAL DOES NOT HELP.
MULTIPLE ELECTRICAL SYSTEMS MALFUNCTION FROM INTERIOR LIGHTS AIR CONDITIONER BLEND DOOR HEADLIGHT INDICATOR SWITCH AND WINDOW SWITCH. CAR HAS HAD SEVERAL CALIPERS FAIL WITHIN OWNING THE USED CAR IN LESS THEN 2 YEARS. LOSS OF POWER WHILE DRIVING. FUEL INDICATOR MALFUNCTIONS. ALL ELECTRICAL ISSUES STARTED AT THE SAME TIME. RADIO AND INTERIOR SCREEN MALFUNCTION. I AM SCARED TO DRIVE THIS CAR. THE KEY FOR WILL SET OFF ALARM WHEN HITTING UNLOCK.
MASTER WINDOW SWITCH QUIT WORKING, BOUGHT A NEW SWITCH THAT DIDNT FIX IT AND SO I DID SOME RESEARCH AND SEE THERE WAS A RECALL ON THESE VEHICLES FOR THE COPYRIGHT 2011, CHRYSLER GROUP LLC, ALL RIGHTS RESERVED FEBRUARY 2011 DEALER SERVICE INSTRUCTIONS FOR: SAFETY RECALL K07 FRONT DOOR WIRING HARNESSES 2009 (JC) DODGE JOURNEY NOTE: THIS RECALL APPLIES ONLY TO THE ABOVE VEHICLES BUILT FROM NOVEMBER 01, 2007 THROUGH NOVEMBER 07, 2008 (MDH 110122 THROUGH 110723) WHICH ALSO EFFECTS MY LIGHTING AND POSSIBLY AIRBAGS . I HAVE CHILDREN THAT'S NOT ACCEPTABLE .
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS DIAGNOSED AT THE SCENE BY AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF A CAMSHAFT POSITION SENSOR CIRCUIT BANK ONE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER SIDE AIR BAG DEPLOYED WITHOUT IMPACT. AS A RESULT, THE DRIVER SUSTAINED ARM INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVING TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO GATOR CHRYSLER DODGE JEEP DEALERSHIP (840 S HARBOR CITY BLVD, MELBOURNE, FL 32901 (321) 727-7715) WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TT
AFTER SETTING OUTSIDE THIS PAST WINTER MY CAR SAT OUTSIDE. WITH WINTERS PASSING I'M EXPERIENCING THE PROBLEM DESCRIBED IN S08. MY POWER STEERING RETURN HOSES HAVE RUPTURED. MY POWER STEERING FLUID IS LEAKING TERRIBLY AND I'M HAVING TO REPLACE IT DAILY. MY VIN IS ...9T133353. I'M 100% CERTAIN THAT CHRYSLER/DODGE HAS MISSED SOME VINS IN THIS ISSUE.
EVERYTIME I BRAKE MY VEHICLE IT JERKS. IVE REPLACED MY BRAKES AND THIS ISSUE STILL HAPPENS. ALSO A FEW TIMES IVE HAD MY VEHICLE TURN OFF WITH ALL LIGHTS ON WHILE I WAS AT A STOP LIGHT AND A COUPLE DAYS AGO IT WOULDNT START AFTER TWO ATTEMPTS TO START THEN ON THE THIRD ATTEMPT IT STARTED.
AFTER BUYING THE CAR FROM THE DEALER WE DROVE HOME AND STOPPED TO GET GAS. THE CAR WOULD NOT START. FINALLY AFTER LOCKING AND UNLOCKING THE DOORS IT STARTED. SINCE THEN EVERY DAY I DRIVE IT I CONTINUALLY HAVE ISSUES WITH IT STARTING. ONCE WHILE DRIVING DOWN THE ROAD IT SHUT OFF AND STOPPED. ALMOST CAUSED AN ACCIDENT. NOW I CAN NOT EVEN GET IT STARTED. I HAVE A BABY AND RHOUGHT THIS WOULD BE A PERFECT VECHILE. I CAN NIT TRUST IT FOR THE SAFETY OF MY CHILD AND MYSELF. I CAN NOT BE STRANDED IN THE ARKANSAS HEAT WITH A VECHILE THAT REPEATEDLY HAS ISSUES WITH STARTING OR KEEP RUNNING WHILE DRIVING. I HAVE HAD IT CHECKED AND NO ONE XAN FIND AN ISSUE WITH THE CAR. VERY CONCERNED WITH SAFETY OF CAR. VERY DISAPPOINTED.
WHILE DRIVING AT 65 MPH ON A HIGHWAY THE HORN STARTED BLOWING ALL BY ITSELF. THE RADIO VOLUME ALSO DECREASED BY ITSELF. THIS CONTINUED INTERMITTENTLY FOR APPROX 30 MINUTES.
HOW CAN YOU TAKE YOUR CAR TO A DODGE DEALER AND STILL CAN'T GET HELP! WHY DOES MY CAR READ 37 CODES? WHY IS MY ABS TRACKING LIGHT ON CAUSING ME NOT TO SWITCH GEARS? WHY IS MY AIRBAG LIGHT ON AT ALL TIMES? WHY DOES MY BACK UP CAMERA NOT COME ON WHEN NEEDED? WHY HAVEN'T THEY RECALLED THIS PIECE OF TRASH THEY CALL A CAR? I CAN'T GO ANYWHWER WITH OUT IT NOT STARTING AND NEEDING A JUMP. I'M OUT OF ABOUT 2000 AND STILL NO ANSWERS! WHY HAVEN'T I RECEIVED ANY RECALLS?
THIS(2009 DODGE JOURNEY SXT),IT HAS MANY SAFETY ISSUES, I TOLD THE SALES GUY I DO NOT WANT TO PUT ANY MONEY INTO A VEHICLE, BOUGHT IT ON 2/16/2018, GOT NEW REAR TIRES ON 2/17/2018, I WAS TOLD CAR NEEDS A BALL JOINT/TIE ROD ASAP, NOW I WAS MAD, I GOT HOLD OF A LEMON LAW LAWYER TO GET MY MONEY BACK, HE CAN'T HELP ME BC THE CAR IS A 2009, HE GAVE ME INFO TO CALL & FOUND OUT THE CAR WAS IN A CAR ACCIDENT ON 10/8/2017 PASSENGER SIDE, FOUND OUT THE CAR HAD SAFETY ISSUES THAT NEEDED TO BE DONE, SO CAR WENT INTO SHOP ON 2/26/2018 & I GOT IT BACK ON 3/27/2018. I HAD TO GET A NEW BATTERY/NEW BRAKES FRONT/BACK/ROTORS/BALL JOINT/ NUT/SNAP RING/THEN CAR JUST QUIT ON ME WHILE DRIVING, FREAKED ME OUT, THEN I HAD TO HAVE THE STARTER REPLACED, ON 8/26/2018, NOW CAR WENT BACK IN SHOP ON 9/12/2018 BC THE TRANSMISSION STALLED ON ME & I ALMOST GOT REARED END, THE METER MACHINE SAYS IT NEEDS THE TRANSMISSION CONTROL MODULE NEEDED TO BE RESET, WRONG, THE PROBLEM IS THE TRANSMISSION & BEEN HEARING ALL KINDS OF NASTY THINGS TO DO WITH THE CHYRSLER DODGE IGNITION/ TRANSMISSION / STARTER, THIS CAR HAS COST ME SO MUCH MONEY THAT I WAS LIED TOO.. SAFETY ISSUE IS TRANSMISSION I WAS TOLD BY 2 MECHANICS THE TRANSMISSION NEEDS TO BE REPLACED BC THE GEAR BROKE, NOTHING I DID, TRANSMISSION NEEDS TO BE REBUILT OR NEW ONE PUT IN, I PAID $4,263 PLUS NOW FOR EVERYTHING ELSE I WAS NOT PLANNING ON DOING.. I BEEN HEARING BAD STORIES ABOUT THIS CAR TRANSMISSION/STARTER/IGNITION/ELECTRICAL.. PLZ HELP ME OUT HERE, I ALMOST GOT KILLED BC CAR STOPPED ON ME WHILE DRIVING.. . I BOUGHT THIS CAR ON 2/16/2018 , MILAGE WAS (124,627) & IT'S BEEN IN THE REPAIR SHOP MORE THAN ME DRIVING, IT'S BACK IN ON 9/12/2018,, PLZ HELP, I HAVE ALL MY RECEIPTS, I BELIEVE DODGE/CHYRSLER SHOULD COMPENSATE SOMETHING BC THIS TRANSMISSION SHOULD HAVE JUST QUIT ON ME DRIVING & TOLD GEAR BROKE, NOT MY FAULT,HELP PLZ
THE VEHICLE OCCASIONALLY WILL NOT START, SOMETIMES IF YOU TURN THE KEY AND PUT IT IN NEUTRAL IT MAY START BUT NOT ANLWAYS. BATTERY AND STARTER ARE NEW. ALL ELECTRICAL IS GOOD. THE ISSUE IS AN UNRESOLVED PROBLEMS AND I HAVE SEEN SEVERAL FORUMS WITH THIS COMPLAINT ON THE DODGE JOURNEY. NO MECHANIC CAN PINPOINT WHAT CAUSES THIS. I'VE BEEN STUCK SEVERAL TIMES FOR HOURS DUE TO THE VEHICLE NOT STARTING. IT MAY BE SOME SECURITY GLITCH OR SOMETHING. DODGE NEEDS TO RECALL THIS AND GET IT FIXED.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN UNKNOWN MECHANIC WHO DIAGNOSED THAT THE POWER STEERING HOSE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. CHRYSLER WORLD LOCATED AT (2612 COUNTY RD ABRAMS, WI 54101, (920) 826-4141), AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 16V273000(STEERING). THE FAILURE MILEAGE WAS 68,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GREENBRIER DODGE OF CHESAPEAKE (1717 S MILITARY HWY, CHESAPEAKE, VA 23320) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,000. THE VIN WAS NOT AVAILABLE.
POWER STEERING RETURN LINE HOSE KEEP LEAKING. I DON'T KNOW WHY IT LEAKS.
NOT RIGHT,, TRANSMISSION STOPPED ON ME DRIVING, K & M DODGE MECHANIC SAYS IT'S NOT MY FAULT THAT THE TRANSMISSION JUST STOPPED ON ME WHILE DRIVING, HE SAID THE 2 GEAR ISN'T THERE, THIS IS 2 TIMES NOW I ALMOST GOT KILLED, TO TOP THAT OFF I PURCHASED THIS MUSED VEHICLE ON 2/16/2018 & PAID CASH OF $4,263.00 I ASKED IF THIS CAR HAD ANY PROBLEMS BC I DO NOT WANT TO PUT ANY MONEY INTO IT.. HE TOLD ME & MY PARENTS ONLY NEEDED REAR TIRES, I ASKED IF IT'S NEEN IN A CAR ACCIDENT, HE SAID NO.. HE SAID I WILL BE THE 2ND OWNER,, SOMETHING ISN'T RIGHT, SO I TOOK IT IN ON 2/17/2018 TO GET 2 NEW REAR TIRES & OMG, ARE YOU KIDDING ME,, THIS CAR DIDN'T HAVE ANY AIRBAGS, ELECTRICAL SYSTEM WAS MESSED UP, HAD TO HAVE A OIL CHANGE ON 2/22/2018, THEN IT WENT IN REPAIR SHOP ON 2/26/2018 FOR RECALL ON AIRBAGS, THEN GOT IT BACK ON 3/26/2018, JUST FOR IT TO GO BACK IN ON 4/1/2018 FOR A BALL JOINT/TIE RODS/ROTORS/BRAKES FRONT & BACK/ WHEEL ALIGNMENT/NEW BATTERY YOU GOT TO BE KIDDING ME,, I AM PISSED AS HECK, FOUND OUT I'M THE 4TH/5TH OWNER,, IT WAS IN S CAR ACCIDENT PASSENGER SIDE IN OCT 2017 CAR STALLED ON PPL, MINOR FRAME WORK, CAR IS MISSING LOTS OF PARTS, THEN I HAD TO BUY ANOTHER TIRE FRONT PASSENGER SIDE, KEY FOB DOESN'T WANT TO START CAR,,THEN I ALMOST GOT HIT DRIVING BC IGNITION STOPPED ON ME DRIVING,, THEN HAD STARTER REPLACED NEW ON 8/26/2018 TO TOP THAT OFF ON AUG 28 CAR STALLS AGAIN, FRIEND COMES OVER WITH METER TO CHECK OUT CAR STATISTICS & SAYS CAR NEEDS THE TRANSMISSION CONTROL MODULAR RESET SO I CAN DRIVE, SO THEN TRY TO DRIVE CAR ON SEPT 5TH, WON'T MOVE, SO I HAVE TO GET RIDES, THEN ON SEPT 12TH START UP, TRY TO DRIVE IT & THE CAR STOPS, TRIED TO DRIVE IT BACK TO K & M DODGE ON SEPT 12TH 2018,, IT'S BEEN THERE SINCE THAT DAY BC NOT DRIVABLE, NEEDS A NEW TRANSMISSION, I CAN'T AFFORD BC I AM ON DISIBILITY (SOCIAL SECURITY DISABILTY), I CALLED A LAWYER ON 2/17/2018
HAVE HAD POWER STEERING HOSE FAIL TWICE IN TWO WEEKS. THIS HAS HAPPENED AFTER STARTING THE VEHICLE IN EXTREME COLD TEMPERATURES. ONCE IT HAPPENED IN DRIVEWAY BUT WAS NOT NOTICED TILL ON THE ROAD. NEXT TIME HAPPENED AFTER STARTING THE VEHICLE IN DRIVEWAY BUT WAS NOTICED BEFORE TAKING ON ROAD. SEEMED TO BE SPRAYING FLUID ON ENGINE SO WAS A FIRE HAZARD.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE POWER STEERING RETURN HOSE FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT DIAGNOSED THE VEHICLE HIMSELF AND DETERMINED THAT THE FAULTY PART WAS THE POWER STEERING RETURN HOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WANTED HIS VEHICLE INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) BECAUSE HE BELIEVED THE FAILURE WAS RELEVANT TO THE RECALL. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
THE CAR COMPLETELY SHUT OFF GOING DOWN THE ROAD AND EVERYTHING ELECTRICAL WENT CRAZY AND THE HORN WOULDN'T STOP BLARING. I COULDN'T PULL OVER OR ANYTHING BECAUSE MY STEERING AND MY BRAKES WENT OUT. THE CAR FINALLY TURNED BACK ON BY ITSELF AND NOW THE WINDOW WIPERS, BLINKERS, AND DOOR LOCKS DO NOT WORK.
HYDRAULIC POWER STEERING LINES SPLIT AT START UP IN COLD LOSING ALL POWER STEERING FLUID
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED AND THE POWER STEERING FAILED TO FUNCTION. THE STEERING WHEEL BECAME EXTREMELY TIGHT AND THERE WAS AN INTERNAL ELECTRICAL FAILURE, WHICH CAUSED THE RADIO AND BRAKES NOT TO WORK. IN ADDITION, THE BRAKE INDICATOR WAS ILLUMINATED. THE DEALER (TRANSITOWNE JEEP CHRYSLER DODGE RAM OF WEST SENECA, 2989 TRANSIT RD, ELMA, NY 14059, (716) 674-6400) DIAGNOSED THAT THE RETURN POWER STEERING HOSE, COOLER, AND ABS UNIT NEEDED TO BE REPLACED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE UNKNOWN ABS AND BRAKE SYSTEM RECALLS AND HAD NOT PROVIDED AN ELECTRICAL SOLUTION TO THE DEALER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY THE CONTACT STATED THE THE SRS MODULE INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (EASTCHESTER CHRYSLER JEEP DODGE RAM, 4007 BOSTON RD, BRONX, NY 10466) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPROGRAMMED AND THE REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000.
FOR THE 2ND TIME SINCE I PURCHASED THIS CAR 2 YEARS AGO, I HAVE LOST POWER STEERING AND HAD TO PAY TO REPLACE IT. THIS CAR HAS BEEN A LEMON SINCE I PURCHASED IT. FIRST THE HEAD GASKET BLEW, THEN I HAD TO REPLACE THE RADIATOR, THEN THE IGNITION SWITCH, NOW POWER STEERING TWICE. THIS CAR IS NOTHING BUT A MONEY PIT. I TELL EVERYONE I KNOW TO STAY AWAY FROM DODGE
ISSUES I HAVE HAD SO FAR: 'CAR WAS ON AND RUNNING, IN PARK, COULDN'T MOVE IT FROM PARK TO DRIVE. HAD TO TURN CAR OFF AND BACK ON TO 'RESTART' THE MAIN COMPUTER THAT CONTROLS ALL THAT 'THE HEADLIGHTS, VISOR MIRROR LIGHTS, DASHBOARD MAIN LIGHT FLICKERED WORSE THAN ANY OTHER TIMES (THIS HAPPENS MOST FREQUENTLY) 'THE FOLLOWING DASHBOARD LIGHTS WOULD LIGHT UP LIKE A CHRISTMAS TREE: BRAKE, EAP BAS, ABS AND THE ONE THAT SHOWS SLIPPERY CONDITIONS 'ODOMETER WOULD GO FROM 0 TO 100 AND BACK AND FORTH LIKE IT WAS POSSESSED MANY, MANY TIMES 'DINGS AND WHATEVER NOISE IS MADE WHEN ALL THE ABOVE DASHBOARD LIGHTS FLICKERED ON AND OFF 'RANDOM LOCK/UNLOCK OF DOORS 'RADIO WOULD RANDOMLY SHUT OFF AND COME BACK ON * HAD TO BE JUMP STARTED 3 TIMES AS MY 13 MONTH BATTERY WAS DRAINED TO NOTHING TOOK TO LOCAL DODGE DEALER, ALL THEY DID WAS REPLACE MY 13 MON. OLD BATTERY AND IGNITION FUSES AND SENT ME ON MY WAY WITHOUT THE ISSUE BEING FIXED. ALL THE ABOVE HAS HAPPENED IN MOTION OR STATIONARY EXCEPT TRYING TO MOVE FROM PARK TO DRIVE WAS STATIONARY. I POSTED VIDEO OF THIS ON MY YOUTUBE CHANNEL (HTTPS://WWW.YOUTUBE.COM/WATCH?V=MKQQ1YM7SHU) I STRONGLY FEEL THIS IS A FAULTY TIPM REFERENCES THAT HAVE SAME ISSUE AS I DO: HTTPS://DODGEFORUM.COM/FORUM/3RD-GEN-DURANGO/379400-TIPM-RECALL-COMING.HTML HTTPS://DODGEFORUM.COM/FORUM/3RD-GEN-DURANGO/379400-TIPM-RECALL-COMING-3.HTML HTTPS://WWW.CHRYSLER.COM/WEBSELFSERVICE/FCANORTH/VININPUTFORM.JSP I ALSO CONTACT AN ONLINE MOPAR REPRESENTATIVE ON THIS ISSUE AND ALL THEY SAID WAS 'SINCE MY VEHICLE IS OVER THE 36,000 FACTORY WARRANTY, IT DOES NOT MATTER WHO OWNS THE VEHICLE. IF THERE IS A COMMON ISSUE DUE TO A DEFECT AND NOT SOME EXTERNAL SOURCES. I WOULD RECOMMEND KEEPING YOUR RECEIPTS IF THIS EVER DOES BECOME THE CASE WE WILL SEND OUT A LETTER AND YOU CAN SUBMIT FOR REIMBURSEMENT.' SO BASICALLY I AM SCREWED!
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LACK OF ACCELERATION AND MODERATE VIBRATION WHILE BEING OPERATED AT 60 MPH. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DICK POE CHRYSLER JEEP (6501 MONTANA AVE, EL PASO, TX) WHERE IT WAS DIAGNOSED THAT THE PCM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.
POWER STEERING GETS LEAK IN HOSE WITH EXTREME COLD WEATHER, CAUSING HARD STEERING AND TURNING, WHEEL WILL NOT TURN. STRAIGHT DRIVING IS OK BUT CAN HARDLY TURN WHEEL IF TURNING CORNER, IF U FILL FLUID LEVEL, FLUID LEAKS OUT AFTER FILLED.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER STARTING THE VEHICLE, IT WAS DISCOVERED THAT THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN IN EITHER DIRECTION. UPON INSPECTION, IT WAS DISCOVERED THAT THE POWER STEERING FLUID LEAKED FROM THE VEHICLE ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE LOCAL DEALER (BROOKDALE LUTHER DODGE, 952-258-8511) IN REFERENCE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 151,000. *TT *TR
THE REAR DRIVER SIDE CAMBRIDGE CANT BE ADJUSTED AND IT IS WEARING MY TIRES. ALIGNMENT SHOP IS SAYING THAT THEY CANT BE ADJUSTED SO THEY CANT ALIGN MY CAR- IS THERE A RECALL ON THIS? HOW CAN THIS BE FIXED WENT TO TWO PLACES ONE IN DECEMBER 2017 AND ONE THIS MONTH JANUARY 2018
UPON START UP IN COLD WEATHER POWER STEERING FLUID SHOOTS OUT FROM UNDER THE CAR. MAKES LOUD NOISE. I SEE OTHER VEHICLES FROM SAME YEAR ARE RECALLED BUT NOT MINE. CAR WAS PARKED.
UPON START UP IN EXTREME COLD, VEHICLE MADE LOUD NOISES WHEN THE STEERING WHEEL WAS TURNED. WHILE DRIVING, THE STEERING BECAME INCREASINGLY MORE DIFFICULT WHEN TURNING THE STEERING WHEEL (SPECIFICALLY WHEN EXITING THE HIGHWAY). WHEN I ARRIVED HOME, I OPENED THE HOOD AND CHECKED THE ENGINE COMPARTMENT AND NOTICED FLUID ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT, NEAR THE BOTTOM OF THE ENGINE. IT WAS RED IN COLOR AND DETERMINED TO BE POWER STEERING FLUID. UPON RESEARCH, I DISCOVERED THAT THIS MAKE/MODEL AND YEAR HAS A RECALL (NHTSA CAMPAIGN #16V273000) BUT MY VIN IN PARTICULAR DOES NOT APPEAR TO BE A PART OF IT.
SAFETY RECALL S08/NHTSA 16V-273 POWER STEERING RETURN HOSE AND FLUID COOLER .... THIS RECALL DESCRIBES EXACTLY WHAT HAPPENED TO MY VEHICLE .... UPON A VERY COLD WEATHER START UP MY POWER STEERING RETURN HOSE RUPTURED AND FAILED. I'M WONDERING WHY MY VEHICLE IS NOT COVERED UNDER THIS RECALL ..... I STARTED VEHICLE IN DRIVEWAY AT 7 IN THE MORNING AND THE OUTSIDE AIR TEMPERATURE WAS -18F. AS SOON AS THE VEHICLE STARTED THE RETURN LINE SPLIT SEVERAL INCHES ON THE TOP OF THE HOSE LINE AND LEFT A PUDDLE OF POWER STEERING FLUID IN MY DRIVEWAY
MY 2009 DODGE JOURNEY AWD SXT LOCKING MECHANISM STOPPED WORKING. IT WORKED ALL DAY THEN ALL THE SUDDEN THE KEY FOBS STOPPED WORKING. IT WILL TURN THE ALARM ON AND OFF BUT WILL NOT LOCK AND UNLOCK MY DOORS. THE DRIVER AND PASSENGER SIDE LOCKS WON'T WORK EITHER. I CAN NOT USE MY HATCH BECAUSE IT WILL NOT UNLOCK. I NOW HAVE TO MANUALLY LOCK MY DOORS FROM THE INSIDE AND LEAN MY SEAT BACK AND CRAWL TO THE BACK TO UNLOCK MY BACK DOORS. I USE THE MANUAL DOOR KEY TO GET IN MY CAR NOW. ALL ELECTRICAL BUTTONS ON MY DRIVER SIDE DOOR WILL NOT WORK. I CAN NOT CONTROL MY LOCKS, WINDOWS OR SIDE MIRRORS. ON TOP OF THAT MY CAR WILL NOT START ALL THE TIME ONLY WHEN IT CHOOSES TO. I HAVE ALREADY REPLACED THE BATTERY TWICE SINCE I'VE OWNED THE VEHICLE. ALSO HAD KEY FOBS REPLACED LAST YEAR. I HOPE SOMEONE CAN HELP WITH THESE ISSUES. IT IS BEYOND FRUSTRATING THAT THERE ARE SO MANY ISSUES WITH THIS MODEL.
SOMETIMES WHILE DRIVING, MY VEHICLE JUST SHUTS OFF FOR NO REASON. IT SHUTS OFF WHILE THE VEHICLE IS IN MOTION. ALSO SOMETIMES WHEN I TURN THE HEATER OFF THE VEHICLE SHUTS OFF. IT HAS HAPPENED ONCE WHILE IN MOTION AND ONCE WHILE STATIONARY.
POWER STEERING RETURN LINE BLEW DURING START OF VEHICLE CAUSING ME TO LOSE POWER STEERING CONTROL
THE PCM NEEDS TO BE REPLACED. I DON'T KNOW MUCH ABOUT CARS SO I DON'T KNOW WHAT THIS MEANS. THE DEALERSHIP DID A DIAGNOSTIC TEST AND I WAS TOLD I NEEDED TO REPLACE THE PCM.
UPON FULLING UP TO A STOP SIGN AND APPLYING THE BRAKE, MY CAR SHUT OFF COMPLETELY. I WAS ABLE TO RESTART IT A DRIVE A BLOCK OR TWO BEFORE IT DID THE SAME THING. I HAD THE CAR TOWED TO A MECHANIC AND AFTER LOOKING FOR A PROBLEM FOR SEVERAL DAYS THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE CAR AND IT STARTED AND DROVE FINE. SEVERAL TIMES WITHIN THE PAST 6 MONTHS (JAN-JUNE 2018) I HAVE TRIED TO START MY CAR AND IT WILL NOT START. SOMETIMES MOMENTS LATER IT WILL START, SOMETIMES HOURS LATER IT WILL START. UPON SEARCHING ONLINE FOR POSSIBLE PROBLEMS, I FOUND MANY WHO HAD THE SAME ISSUES (CAR SHUTTING OFF WHILE DRIVING, AND CAR NOT STARTING). IT SEEMS THERE WAS A RECALL TO FIX THESE VERY PROBLEMS. THE RECALL WAS REGARDING THE IGNITION MODULE. I RECENTLY PURCHASED MY CAR FROM ANOTHER INDIVIDUAL AND I DO NOT KNOW IF THE RECALL WAS ADDRESS INITIALLY. HOW CAN I FIND OUT. IF MY CAR WAS NOT FIXED, HOW CAN I GET THE RECALL FIXED NOW? IF IT WAS FIXED, THEN THE VEHICLE IS STILL HAVING THE SAME PROBLEM AND THE "RECALL FIX" DID NOT ACTUALLY FIX THE PROBLEM. I HAVE BEEN CAUTIOUS DRIVING IT AS I DO NOT WANT THE VEHICLE TO TURN OFF WHILE I AM DRIVING, AGAIN NOR DO I WANT TO BE STRANDED AGAIN BECAUSE IT WON'T START.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. UPON STARTING THE VEHICLE WITH THE DRIVER'S DOOR OPENED, THE CONTACT NOTICED FLUID UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC CAME TO HER HOME TO INSPECT THE VEHICLE AND DETERMINED THAT THE POWER STEERING HOSE HAD RUPTURED AND THERE WAS NO POWER STEERING FLUID IN THE RESERVOIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) DUE TO THE DATE THE VEHICLE WAS MANUFACTURED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
THIS VEHICLE WILL INTERMITTENTLY NOT START (USUALLY ONCE EVERY 3-6 WEEKS). AFTER SITTING FOR 15-45 MINUTES, THE CAR WILL START. IT HAS BEEN TAKEN TO TWO DEALERSHIPS AND ONE OF THOSE DEALERSHIPS EVEN REPLACED THE IGNITION (AT A COST TO ME OF OVER $700) AND THAT DID NOT FIX THE PROBLEM. THERE IS NO RHYME OR REASON TO THIS AND NO ONE SEEMS TO HAVE AN ANSWER. ONE DEALERSHIP EVEN KEPT THE VEHICLE FOR SEVERAL DAYS AND COULD NOT REPLICATE THE ISSUE OR FIND THE CAUSE. FROM WHAT I HAVE FOUND ONLINE, I AM NOT THE ONLY PERSON WITH THIS SAME ISSUE. THE LATEST EPISODE WAS DECEMBER 8, 2017, BUT THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS, BASICALLY SINCE I PURCHASED THE VEHICLE USED IN 2013. I ALSO CONTACTED DODGE DIRECTLY AND THEY OPENED A CASE (#32993255).
WRITING IN REGARDS TO A RECALL ISSUED FOR 2009 DODGE JOURNEYS ON DATE 10/9/2008. THE RECALL IS CHRYSLER RECALL H33 THAT BEGAN ON 11/10/2008. THIS RECALL ADDRESSES THE POWERTRAIN CONTROL MODEL/FUEL PUMP RELAY. MY VEHICLE IS STATED TO HAVE NOT QUALIFIED FOR THIS RECALL BUT IS CURRENTLY HAVING THE SAME DYSFUNCTION LISTED IN THE RECALL AND IS NOT OPERABLE. MY VEHICLE HAS BEEN DIAGNOSED AND NEEDS A POWERTRAIN CONTROL MODULE REPLACEMENT DUE TO MALFUNCTION. THE MALFUNCTION OCCURS WHEN THE VEHICLE IS POWERED ON, WHEN IN MOTION, AND WHEN TRYING TO DRIVE. I SPOKE WITH DEBBIE AT CHRYSLER TODAY AND SHE INFORMED ME THAT MY VEHICLE DID NOT QUALIFY FOR THE RECALL H33 REPLACEMENT OF THIS PART AS IDENTIFIED BY VIN, ALTHOUGH MY VEHICLE WAS MANUFACTURED WITHIN THE SAME DATES, MAKE, MODEL AND YEAR.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE AND THERE WERE SQUEALING NOISES AND A VIBRATION FROM THE FLOORBOARD. THE VEHICLE WAS TOWED TO CHAMPION CHRYSLER JEEP DODGE IN INDIANAPOLIS, INDIANA WHERE IT WAS DETERMINED THAT THE POWER TRAIN UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE BRAKES AND ELECTRICAL SYSTEM MALFUNCTIONED. THE VEHICLE WAS REPAIRED AT LEAST THIRTY TIMES BY VARIOUS DEALERS SINCE 2013. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
I WAS STATIONARY IN A PARKING LOT. MY VEHICLE HAS ELECTRICAL PROBLEMS WHEN IT GETS BELOW 50 DEGREES F. ALL OF MY DASHBOARD WARNING LIGHTS COME ON AND MY GAUGES WON'T REGISTER INCLUDING MY FUEL, RPM, AND SPEEDOMETER. MY TURN SIGNALS WON'T WORK AND NEITHER WILL MY EMERGENCY HAZARD LIGHTS. MY DOOR LOCKS AND WINDOW CONTROLS WORK INTERMITTENTLY WHEN THIS HAPPENS. MY NAVIGATION SCREEN/BACK-UP CAMERA WILL NOT WORK AND MY WIPER BLADES AND HEADLIGHTS STAY ON EVEN THOUGH THE CONTROLS ARE SET TO OFF. MY WIPER SPRAY NOZZLES WON'T WORK AND NEITHER WILL MY HIGH BEAMS. IT WILL STAY LIKE THIS UNTIL MY VEHICLE WARMS UP, USUALLY ABOUT 20-30 MIN. I AM A NURSE AND OFTEN HAVE TO TAKE CALL AT NIGHT, SO SOMETIMES I DON'T HAVE TIME TO LET IT WARM UP. I HAVE HAD TO DOWNLOAD AN APP THAT WILL TELL ME MY SPEED AND PRAY I DON'T GET INTO AN ACCIDENT. I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY CAN NEVER FIND THE CULPRIT SO IT JUST WASTES MY TIME AND MONEY.
AIR BAG LIGHT IS ON ON DASHBOARD CONSTANTLY
OCT 2017 I WAS DRIVING AND ALL OF A SUDDEN THE CAR MADE A GRINDING SOUND THAT DIDN'T STOP WE TOOK IT TO THE DEALERSHIP WHERE WE PURCHASED IT USED. THEY CHARGED US FOR PARTS $2000.00 AND FIX IT . ABOUT 4 WEEKS LATER THE SAME THING HAPPENED I WAS ABLE TO DRIVE IT TO THE DEALERSHIP AGAIN BUT THIS TIME THEY SAID THE PART WASN'T AVAILABLE. ITS NOW MARCH OF 2018 AND THE PART STILL ISNT AVAILABLE AND I AM PAYING ON A CAR I DON'T HAVE. WHY IS THIS NOT BEING RECALLED ?? I SEE I AM NOT THE ONLY ONE IN THIS POSITION. I WAS ON A PUBLIC HWY.....TOOK IT TO DEALERSHIP VIA LOCAL STREET....I WAS A NERVOUS WRECK THE OIL TYPE SUBSTANCE WAS POURING OUT...THE DEALERSHIP TOLD ME IT IS THE SAME PART THEY FIXED ,THE PTU.
WIFE WAS DRIVING CAR 1/2 MILE FROM HOME, STARTED SMOKING, STALLED ON BUSY STREET, COASTED INTO SHOPPING CENTER HAD CAR TOWED TO A GARAGE-FOUND FREEZE PLUG BETWEEN ENGINE AND TRANS FAILED, ENGINE OVERHEATED , CLY HEAD GASKETS FAILED,ENGINE HAD TO BE REMOVED AND REBUILT.
HAVE LOST MOST CONTROLS FROM DRIVERS DOOR SWITCH, ONLY THING THAT WORKS IS REAR WINDOWS. ALL OTHER 3 DOORS WORK FINE INDEPENDENTLY. VEHICLE HAD THE K07 RECALL DONE IN FEB 2011. SINCE THEN, THERE WAS INTERMITTENT AUTO/UP-DOWN ON BOTH FRONT DOORS. NOW I HAVE LOST FUNCTION AS MENTIONED BEFORE. THE VEHICLE HAS BEEN AT LOCAL DODGE/CHRYSLER DEALERSHIP SINCE 14 NOVEMBER FOR DIAGNOSIS AND REPAIR. THEY CANT FIGURE OUR PROBLEM. CHRYSLER CORPORATION WAS CONTACTED BY ME FOR ASSISTANCE ON 19 NOV. AS OF THIS MESSAGE, STILL NO FINAL DIAGNOSIS AND REPAIR. ALL THEY DO IS KEEP CHANGING PARTS AS DIRECTED BY CHRYSLER. WE ARE EXTREMELY FRUSTRATED WITH THIS SITUATION AND MY GUT FEELINGS TELL ME THERE IS A FAILURE WITH THE K07 RECALL AND/OR KEY FOB RECALL NUMBER R03. ALL THESE COMPONENTS ARE RELATED ELECTRONICALLY. SINCERELY THINK ITS TIME FOR THE NHTSA TO RELOOK THESE 2 RECALLS WITH CHRYSLER CORPORATION. *TR
NO FUSE WARNING LIGHT, WON'T START & INTERIOR LIGHTS DON'Y WORK.
Data synced from NHTSA on May 4, 2026