2014 Dodge Journey Complaint Log

DRIVERS SIDE HEADREST RESTRAINT DEPLOYED WHILE DRIVING IN NORMAL CONDITIONS

HEAD REST AIR BAG DEPLOYED WHILE CAR WAS JUST SITTING STILL IN YARD. WENT OUT TO GO TO TOWN AND SAW IT HAD DEPLOYED

WHEN DRIVING THE VEHICLE STEERING WILL LOCK UP, LOSE POWER AND LOSE BRAKES. HAVE TO FORCE TO TURN AND USE EMERGENCY BRAKES TO STOP THE CAR. NOT THE FIRST TIME IT'S NOW HAS HAPPEN A TOTAL OF 5 TIMES.

THE VEHICLE WAS STATIONARY AND TURNED OFF, THE HEADREST TO THE SEAT WAS FOUND DEPLOYED AND THE PLASTIC CLIPS BROKEN OFF. HEADREST IS NOT ABLE TO BE REPAIRED WITHOUT REPLACEMENT. THE HEADREST IS QUITE POWERFUL, AND IF WAS IN THE CAR WAS IN MOTION WHEN THIS HAPPENED COULD HAVE CAUSED SERIOUS INJURY OR AN ACCIDENT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER'S HEADREST EXPLODED AND SEPARATED WITHOUT WARNING. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.*DT *TR

THE FRONT PASSENGER HEADREST DEPLOYED FOR NO REASON. THE CAR WASN'T EVEN RUNNING WHEN IT HAPPENED.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE HEADREST DEPLOYED WITHOUT WARNING. THE CONTACT STATED SHE TOOK THE VEHICLE TO HELFMAN DODGE CHRYSLER JEEP RAM FIAT (7720 KATY FWY #A, HOUSTON, TX 77024) WHERE THE CONTACT WAS INFORMED THAT THE DEALER COULD NOT OFFER HER ANY ASSISTANCE BECAUSE OF A LIABILITY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

DRIVER SIDE ACTIVE HEAD RESTRAINT DEPLOYED WHILE STOPPED AT STOPLIGHT. FORTUNATELY WAS SITTING FORWARD ENOUGH IT DID NOT HURT MY WIFE. FROM CLOSER INSPECTION IT APPEARS PLASTIC GAVE OUT ALLOWING ACTIVE HEAD RESTRAINT TO DEPLOY.

THE ELECTRICAL SYSTEM FAILS OFF AND ON CONNECT TO REAR HATCH DOOR AND REAR HATCH DOOR LOCK RELEASES AND THE HATCH DOOR OPENS WHILE DRIVING. I LOSE THE ABILITY TO GET THE ELECTRIC LOCK TO RELOCK THE HATCH DOOR. A FEW DAYS LATER THE ELECTRICAL ISSUE CHANGES THEN THE HATCH DOOR WILL LOCK AGAIN. VERY DANGEROUS SITUATION....WHEN HATCH FLYS OPEN.

REFUSES TO START. NO CLICK, NO TURN OVER, DEAD. STATIONARY. PARKING LOT. NEW BATTERY. MULTIPLE TIMES. KNOWN ISSUE BY CHRYSLER

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP AFTER SEVERAL ATTEMPTS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 181,000.

DESPITE A BRAND NEW BATTERY AND GOOD ALTERNATOR, THE BATTERY KEEPS DRAINING OVER NIGHT OR DURING THE DAY, LEAVING ME STRANDED AT LEAST 10 TIMES SINCE FEBRUARY 2020. ISSUE HAS OCCURRED IN MULTIPLE SETTINGS, INCLUDING AT WORK IN A PARKING GARAGE, IN RETAIL PARKING LOTS, AND AT HOME IN MY DRIVEWAY. I REPLACED THE BATTERY AS WELL AS A FAULTY CONNECTOR, AS WELL AS HAD THE ALTERNATOR ASSESSED BY MY MECHANIC. YET SOMETHING IS DRAINING MY BRAND NEW BATTERY NO MATTER HOW FREQUENTLY THE CAR IS DRIVEN. IT HAS ONLY 70,000ISH MILES ON IT AND HAS BEEN MAINTAINED REGULARLY. SINCE THIS IS A PUSH BUTTON IGNITION WHICH CONTROLS OTHER VEHICLE SYSTEMS AS WELL, IF THE ELECTRICAL SYSTEM DOESN'T RECOGNIZE THE FOB OR IT'S PROXIMITY, THEN DOOR LOCKS ALSO AREN'T RECOGNIZED OR FUNCTIONAL. DURING ONE CALL TO/VISIT FROM AAA, THE CAR STARTED WHEN JUMP STARTED. THE AAA REP OPTED TO LET IT RUN ON THE CHARGER FOR A FEW MINUTES. THE CAR DIED WHILE CONNECTED TO THE CHARGER. THIS WAS AFTER A BRAND NEW BATTERY WAS INSTALLED.

THE PASSENGER SIDE HEADREST DEPLOYED FOR NO REASON. THE CAR WAS NOT ON AND IT "POPPED" WITHOUT ANYONE TOUCHING IT AND THANK GOD NOONE WAS IN THE SEAT AT THE TIME. BUT YET I HAVE A DODGE DEALERSHIP TRYING TO CHARGE ME OVER 400.00 TO REST A HEADREST. REALLY DODGE???

The contact owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at speeds over 35 MPH, the vehicle began to shake violently, and the temperature gauge was in the red. The contact also stated that on one occasion while the vehicle was turned off, the vehicle did not start. Additionally, the contact stated that the front passenger’s side door could not be opened from the outside. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 111,000.

CATALYTIC CONVERTER BEGAN MAKING A POPPING NOISE AFTER DRIVING ABOUT 2 WEEKS AGO. THEN ON JULY 14 2020 WAS DRIVING TO THE DENTIST WHEN I NOTICED A RATTLING SOUND IN THE AREA WHERE THE CATALYTIC CONVERTER WOULD BE.

SO WHEN I AM DRIVING DOWN THE STREET OR ON THE FREEWAY AT AN ACCELERATED RATE AND THEN I START TO PUSH ON THE BRAKES TO SLOW DOWN TO EITHER COME TO A STOPLIGHT OR AN EXIT OF THE FREEWAY AND TO EITHER TURN LEFT OR RIGHT THE CAR WILL CUT OFF BUT ALSO STAY ON THE ENGINE COMPLETELY CUTS OFF AND THE STEERING WHEEL LOCKS BUT THE RADIO THE AIR CONDITIONER EVERYTHING ELSE STAYS ON INSIDE THE CAR THE IGNITION IT SELF STAYS ON 'RUN' IT'S A PUSH START. I THEN HAVE TO PUT MY CAR IN PARK AND TURN OFF THEN BACK ON AND HOPE IT DOESN'T HAPPEN AGAIN, BUT IT DOES

THE TRACTION CONTROL LIGHTS STAY ON AS WELL AS THE ABS SYSTEM, AND THE CAR GOES INTO LIMP MODE AT REGULAR SPEED AND GOOD DRIVING CONDITIONS I TOOK THE CAR TO THE DEALER AND THEY SAID THAT THE ALTERNATOR WAS CAUSING THE PROBLEM, THE ALTERNATOR WAS ONLY 3 MONTHS OLD AND A BRAND NEW BATTERY, BUT I REPLACED THE ALTERNATOR AGAIN AND STILL HAVE THE SAME PROBLEM. I PAID THE DEALER 170$ FOR THE DIAGNOSTICS AND IT DID NOT SOLVE MY PROBLEM NOW IF I GO BACK THEY WILL WANT TO SOAK ME FOR MORE MONEY

PAST 2-3 YEARS WHENEVER IT RAINS ABS AND ESC LIGHT COME ON AND BRAKES FAIL TO WORK PROPERLY. ONCE QUITS RAINING, AFTER NO MORE THAN 24-48 HOURS LIGHTS GO OFF AND EVERYTHING FUNCTIONS FINE UNTIL RAINS AGAIN. RECENTLY THERE WAS NO RAIN FROM JANUARY TO MID JUNE AND I TRAVELED FROM FLORIDA TO OHIO AND BACK WITH NO PROBLEM. THEN IT RAINED, ABS AND ESC BACK ON. VEHICLE WAS RECALLED DODGE #R61 FOR THIS EXACT ISSUE AND THE DEALER STATED PERFORMED RECALL. THAT DID NOT CORRECT PROBLEM. I CONTACTED DODGE AND WAS GIVEN A CASE NUMBER. I TOOK TO DEALER AFTER IT HAD RAINED AND THEY CONFIRMED ABS AND ESC LIGHT WERE ON AND PULLED CODE WHEN I DROPPED OFF STATING ABS MODULE FAILURE WHICH IS THE PART THAT FAILS IN R61 WHEN IT RAINS. THE NEXT DAY IT DID NOT RAIN AND DEALER STATES ABS AND ESC LIGHT OFF AND THERE WERE NO CODES INDICATING NO PROBLEM. THEY SAY THEY DO NOT KNOW HOW TO REPAIR AND STATE DODGE TOLD THEM IT WAS OUT OF WARRANTY. I POINTED OUT NO EXPIRATION ON RECALL AND THEY HAVE STATED THEY DON'T KNOW HOW TO FIX AND DON'T KNOW HOW TO GET PAID FOR REPAIRS IF COULD FIND PROBLEM. NOTE: THE R61 STATES IT DOES NOT APPLY TO RIGHT HAND DRIVE FIAT FREEMONT BECAUSE THE WATER INTRUSION TO ABS GROUND WIRE OCCURS WHEN RAIN RUNS OFF PASSENGER WINDSHIELD AND SOAKS GROUND WIRE AND THE RIGHT HAND DRIVE VEHICLES HAVE GROUND WIRE THAT IS CULPRIT ON DRIVERS SIDE AND WATER FROM RAIN DOES NOT AFFECT THOSE WIRES. IN 2016 THEY ANNOUNCED THEY WERE RECALLING 152,000 RIGHT HAND DRIVE DODGE JOURNEYS (FIAT FREEMONT) WITHOUT EXPLANATION HOWEVER THIS APPEARS TO BE CLEAR PROOF THEY DO NOT KNOW HOW OR WHERE WATER IS ENTERING ABS WIRING SYSTEM. *TR

I WAS RIDING DOWN THE HIGHWAY BY MYSELF AND HEARD A LOUD SNAPPING NOISE. I LOOKED TOWARDS MY PASSENGER SEAT AND NOTICED THAT THE HEADREST HAD EJECTED FROM ITS CASING. I HAVE CALLED THE DEALERSHIP AND WAS TOLD THAT I WOULD HAVE TO $500+ TO GET A NEW HEADREST. THIS IS HIGHLY UNACCEPTABLE AND DANGEROUS. I CAN UNDERSTAND IF I DAMAGED IT OR GOT INTO AN ACCIDENT, BUT NO ONE WAS SITTING IN THE SEAT WHEN THIS HAPPENED. IF MY WIFE WOULD HAVE BEEN SITTING THERE, WE WOULD PROBABLY BE AT THE HOSPITAL WITH NECK INJURIES CONSIDERING THE FORCE THAT IT EJECTED AT. DODGE NEEDS TO FIX THIS BEFORE THIS HAPPENS TO SOMEONE WHO IS DRIVING AND CAUSES AN ACCIDENT OR EVEN A FATALITY. *TR

WHILE INVESTIGATING A PROBLEM OF A NON-WORKING BACKUP LIGHT, IT WAS DISCOVERED THAT SEVERAL (7) WIRES FROM THE BODY TO THE REAR DECK HATCH ARE BROKEN IN THE LIFT GATE ACCORDION. DEALER SERVICE MANAGER SAID THEY HAVE SEEN SEVERAL CASES OF THIS - AN INTERNET SEARCH CONFIRMS THIS IS EXTENSIVE. *TR

I WAS DRIVING WITH MY CHILDREN IN THE CAR AND OUT OF NO WHERE MY PASSENGER HEADREST DEPLOYED WITHOUT A CAR CRASH. THIS SCARED ME SO BAD. IF MY DRIVER SIDE WOULD'VE DEPLOYED I COULD'VE GOT INTO A SERIOUS WRECK. I ASK THE DEALER WHERE I GOT MY CAR IF THEY COULD REPLACE THEM OR FIX THEM THEY TOLD ME NO IT WAS MY RESPONSIBILITY. I MEAN CAN YOU BELIEVE THIS?

DROVE TO A RESTAURANT, SITTING THERE WITH CAR FULLY ON AND RUNNING AND IT BEGAN TO IDLE DOWN AND SHAKE BEFORE SHUTTING OFF. DIAGNOSIS CODE IS SAYING 6TH CYLINDER OF THE ENGINE. I HAVEN'T HAD ANY PROBLEMS BEFORE THIS HAPPENED. *TR

PASSENGER HEADREST IMPLODED WITHOUT WARNING. CAR WAS NOT IN MOTION. *TR

MY DRIVERS SIDE AIRBAG LIGHT STARTED COMING ON. I LOOKED TO SEE IF THERE IS A RECALL. THERE IS. WHEN WILL I BE NOTIFIED?

2014 DODG JOURNEY INTERMINTENT WILL NOT START NEW BATTERY NEW STARTER VEHICLE STARTS GOOD FOR A WHILE THEN ONE DAY NOTHING MECHANIC SAYS HE HAS THIS PROBLEM ALOT WITH CHRYSLER HAS TO DO WITH SECURITY SYSTEM AND VEHICLE NOT RECOGNIZING KEY FOB TRY ALL THE TRICKS VEHICLE STARTS FOR A WHILE THEN ONE DAY NOTHING I AM HOPING FOR A RECALL ..

ABS AND TRACTION CONTROL, PARK BREAK AND ! INFORMATIOIN LIGHTS PERMANENTLY ON UPON STARTING. DODGE/JEEP DEALER IDENTIFIED THE ABS MODULE TO BE FAULTY AND NOT REPLACING IT EVEN THOUGH ALL AMERICAN MODELS HAVE BEEN RECALLED AND RECTIFIED OR REPLACED. AUSTRALIAN DODGE DEALER ARE REQUESTING $1025 AUD TO REPLACE THE PART - DISGUSTED IN THE RESPONSE FORM THE DEALER HAVING TO PAY FOR THEIR FAULTY CAR

POWER WINDOW CONTROL ON DRIVER SIDE WILL STOP WORKING AND NOT ALLOW THE WINDOWS TO CLOSE BACK UP. POWER LOCKS STOPPED WORKING. I HAVE NOTICED THAT THE POWER CORD GOING FROM THE DOOR TO THE BODY OF THE CAR KEEPS DISCONNECTING FROM THE BODY OF THE CAR. I HAVE NOTICED THAT THE POWER CORD GOING FROM THE DOOR TO THE BODY OF THE CAR KEEPS DISCONNECTING THE BOX FROM THE BODY OF THE CAR. THIS FEATURE HAPPENS WHEN THE CAR IS IN PARK OR GOING DOWN THE ROAD AND DRIVE.

I WAS DRIVING LAST NIGHT UP A TWO LANE STREET AND ALL OF A SUDDEN MY AIRBAGS DEPLOY. I NOTICED MY AIRBAG LIGHT CAME ON A FEW DAYS AGO BUT IT TURNED BACK OFF YESTERDAY. WHEN THE AIRBAGS DEPLOYED MY CAR SHIFTED CAUSING IT TO HIT THE CURB A LITTLE. I WAS ABLE TO SHIFT THE CAR TO THE RIGHT AND PARK IT BUT THE ENTIRE CAR SHUT OFF. I NEED MY CAR FIXED AND DONT KNOW HOW TO DO THIS.

MY 2014 DODGE JOURNEY WAS PARKED IN MY GARAGE, I TRIED TO START UP THE CAR AND IT DID NOT WANT TO TURN ON. ON THE DASH THE FOLLOWING APPEARED AND FLASHED SEVERAL TIMES BEFORE TURNING OFF: A RED LIGHTNING BOLT AND AIRBAG. THE TRANSMISSION LIGHT ALSO FLASHED IN YELLOW HOWEVER IT DID STAY ON. I TRIED AGAIN SEVERAL TIMES. IT KEPT GIVING ME THE MESSAGE TO SERVICE PARK ASSIST. . I READ SOME FORUMS ONLINE AS MORE PEOPLE HAVE EXPERIENCED THIS ISSUE WITH THEIR DODGE JOURNEY?S (RANGING FROM 2009-2016 MODELS) TWO GENTLEMEN STATED IF YOU PLACE THE CAR IN NEUTRAL AND THEN START THE VEHICLE IT WOULD CRANK UP HOWEVER MY CAR DID NOT. THE BRAKE PEDAL SEEMS STUCK AND EXTREMELY HARD TO PRESS DOWN AS WELL BUT THAT?S USUALLY LIKE THAT FOR ME ON ANY GIVEN DAY TO START MY CAR. I ATTEMPTED TO START UP THE VEHICLE AGAIN AND THE DASH THEN STATED IT DID NOT DETECT THE KEY BUT THE KEY WAS INSIDE THE CAR WITH ME, AGAIN ALL LIGHTS TURNING ON, FLASHING AND THEN TURNING OFF. I AM AWARE THERE ARE SOME PREVIOUS AND MORE RECENT RECALLS WITH THIS VEHICLE. ALSO WHEN I OPEN THE DOOR TO GET IN THE DASH DISPLAY JUST HAS A PICTURE OF THE BRAKE AND PUSH TO START. DOESN'T HAVE ANY WORDS WITH IT ANYMORE. ALSO WHEN GOING THRU THE MENU EVERYTHING IS BLANK EXCEPT THERE IS A 1 WHERE THERE IS A MESSAGE FOR THE PARK ASSIST SERVICE. WORST PART IS I DROVE THE CAR THE DAY BEFORE WITH NO PROBLEMS. IF I TRY TO USE THE REMOTE START IT STILL DOESN'T WORK AND THEN THE TAIL LIGHTS FLASH FAST AND ALMOST LIKE THEY ARE TRYING TO SHORT OUT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH IN A PARKING LOT, THE ABS AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED WITH AN AUDIBLE CHIME. THE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 99,000.

AS I WAS DRIVING MY CAR ON THE CITY STREET I LOST ACCELERATION POWER, THE TRACTION LIGHT AND THE RED LIGHTNING BOLT CAME ON. MY CAR SPEED DECREASED AND WILL NOT ACCELERATE TO OVER 12 MILES AN HOUR. I WAS ON A CITY STREET WITH A SPEED LIMIT OF 40 MILES AN HOUR WHEN THE POWER DECREASES AND ANOTHER VEHICLE ALMOST RAN INTO MY TRUCK AS I WAS TRYING TO MAKE IT THROUGH THE INTERSECTION. MY CAR HAS CODED THE SAYING THAT MY THROTTLE NEEDED TO BE REPLACED. THE THROTTLE WAS REPLACED AND THE CAR TRACTION LIGHT AND THE LIGHTNING BOLT STILL APPEARED ON THE DASH. THE CAR WILL NOT INCREASE TO OVER 12 MILES AN HOUR. MY CAR IS AT THE SHOP AND THE MECHANIC HAS DIAGNOSED THAT THE ELECTRICAL ISSUES SHOULD BE ON RECALL BECAUSE THERE HAS BEEN AT LEAST 6 DODGE'S THAT HE HAS REPAIRED WITH THE SAME ISSUE.

WHILE CLEANING MY VEHICLE IN MY DRIVE WAY I NOTICED A COMPARTMENT UNDER MY STEERING WHEEL SHOWING. I THEN TOOK IT TOO A DODGE DEALERSHIP FOR A RECALL THAT I RECEIVED IN THE MAIL AND I ALSO ASKED ABOUT THE CLOTH LIKE MATERIAL SHOWING UNDER MY STEERING WHEEL. THE YOUNG MAN NOTIFIED ME THAT IT WAS THE AIRBAG COMING OUT FROM UNDER THE STEERING WHEEL AS WELL AS A SENSOR/ELECTRICAL PROBLEM. I AM A NEW MOM TO BE AND HAVING A NEWBORN IN THIS VEHICLE IS UNEXCEPTIONABLE. THIS VEHICLE IS ONLY A FEW YEARS OLD WITH SO MANY RECALLS. IM SO DISAPPOINTED

THE RADIO WILL RANDOMLY TURN STATIONS AND JUST COMPLETELY GO BLACK. THE A/C TURNS ITSELF ON AND OFF. THE AIRBAG LIGHTS KEEP RANDOMLY COMING UP AND THEN GO AWAY.THIS ALL HAPPENS RATHER I'M DRIVING FAST, SLOW, OR STOPPED AT A LIGHT AND HAS HAPPENED SINCE PURCHASING THE CAR A YEAR AGO. I'M ALSO HAVING AN ISSUE WITH THE CHECK ENGINE LIGHT COMING ON WITH IT BEING THE P0420. I ONLY USE MID GRADE GAS AND ONLY FROM EXXON OR CHEVRON. I ALSO MAKE SURE THE GAS CAP IS ON TIGHTLY. THE CHECK ENGINE LIGHT WILL BE ON ONE DAY AND NOT THE NEXT.

PROBLEM STARTED WITH 2014 DIDGE JOURNEY SXT GOING INTO LIMP MODE. CODE THAT APPEARED WERE THROTTLE BODY SENSOR, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AFTER AND CODE WAS THROTTLE BODY, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AGAIN. SAME CODES. SENT TO SHOP THEY SAID IT WAS THE TRANSMISSION, $220 FOR AN OVERHAUL OF THAT. 2 TO 3 WEEKS AFTER, LIMP MODE AGAIN. SAME CODES. BROUGHT IT TO DODGE DEALERSHIP AND THE DIAGNOSIS IT SAYING I NEED A NEW PCM AND WIRE HARNESS. THOSE ITEMS WERE REPLACED. 2 TO 3 WEEKS AFTER THAT WORK. CAR GOES INTO LIMP MODE AGAIN WHILE ON THE HWY. CAR IS CURRENTLY AT DODGE DEALERSHIP AGAIN, NOW THEY'RE SAYING IT'S THE STARTER CAUSING THE PROBLEM. THIS ISSUE HAS BEEN SINCE JULY 2019 AND IS STILL ONGOING, LAST LIMP MODE WAS SUNDAY DECEMBER 15, 2019. I HAVE TONS OF DOCUMENTATION OF THE WORK THAT HAS BEEN DONE PLEASE ADVISE IF YOU SHOULD NEED ANY

MY 2014 DODGE JOURNEY WAS PARKED IN MY DRIVE WAY, I TRIED TO START UP THE CAR AND IT DID NOT WANT TO TURN ON. ON THE DASH THE FOLLOWING APPEARED AND FLASHED SEVERAL TIMES BEFORE TURNING OFF: A RED LIGHTNING BOLT AND AIRBAG. THE TRANSMISSION LIGHT ALSO FLASHED IN YELLOW HOWEVER IT DID STAY ON. I ORIGINALLY THOUGHT IT NEEDED A BATTERY REPLACEMENT SO WITH BATTERY JUMPER CABLES WE ATTEMPTED TO GET THE JOURNEY TO START AND IT REFUSED TO START EVEN AFTER LEAVING THE CARS CONNECTED FOR SEVERAL MINUTES. I READ SOME FORUMS ONLINE AS MORE PEOPLE HAVE EXPERIENCED THIS ISSUE WITH THEIR DODGE JOURNEY'S (RANGING FROM 2009-2016 MODELS) TWO GENTLEMEN STATED IF YOU PLACE THE CAR IN NEUTRAL AND THEN START THE VEHICLE IT WOULD CRANK UP HOWEVER MY CAR DID NOT. THE BRAKE PEDAL SEEMS STUCK AND EXTREMELY HARD TO PRESS DOWN AS WELL BUT THAT'S USUALLY LIKE THAT FOR ME ON ANY GIVEN DAY TO START MY CAR. I ATTEMPTED TO START UP THE VEHICLE AGAIN WITHOUT USING JUMPER CABLES AND THE DASH THEN STATED IT DID NOT DETECT THE KEY BUT THE KEY WAS INSIDE THE CAR WITH ME, AGAIN ALL LIGHTS TURNING ON, FLASHING AND THEN TURNING OFF ONLY FOR TRANSMISSION LIGHT TO STAY ON. I AM AWARE THERE ARE SOME PREVIOUS AND MORE RECENT RECALLS WITH THIS VEHICLE AND I'VE HAD TWO REPAIRED HOWEVER THE DEALER DOES NOT MAKE IT EASY FOR THE JOB TO BE DONE, EITHER PARTS NEED TO BE ORDERED AND ARE NOT IN TO SOMEONE NOT REACHING OUT WHEN THEY'RE READY AS WELL AS BEING TOLD MY CAR WOULD NEED TO STAY THERE OVERNIGHT TO SEVERAL DAYS AS THEY WERE EXTREMELY BUSY WHICH DOES NOT WORK FOR ME. I AM NOT SURE WHAT THE PROBLEM IS BUT IT SEEMS TO BE ELECTRICAL (UNKNOWN). 12/07/2019 I TRIED TO START UP THE VEHICLE ONCE AGAIN AND STILL DOES NOT TURN ON, TRANSMISSION LIGHT AND AIRBAG LIGHT BOTH STAY ON.

DODGE STATES THERE IS A RECALL ON THE CATALYTIC CONVERTER. THE DEALER WILL REPLACE THE PART BUT STATES THAT IT IS A BOLT IN BOLT OUT PART AND THE LABOR TO GET TO THE PART WILL BE $1100. THE LABOR IS NOT COVERED. I ALSO CONTACTED CORPORATE DODGE AND I WOULD NEED TO PAY AND BE REIMBURSED. DODGE CONTACTED US FOR THE RECALL, WE DID NOT INITIATE THE ISSUE.

I HAVE HAD MY CRUISE CONTROL SENSOR REPLACED MULTIPLE TIMES WITHIN THE LAST TWO YEARS DUE TO IT NOT ACTIVATING. AFTER THE LAST REPAIR WITHIN 3 MONTHS IT AGAIN STOPPED ACTING ATING. THIS WAS ABOUT 8 MONTHS AGO. 3 WEEKS AGO I WENT TO RELEASE MY PARKING BRAKE AND HEARD A LOUD THUD SOUND. THE FOOT PEDAL WOULD NO LONGER CATCH AND SIMPLY MADE A CLICKING SOUND. I HAD ALREADY SCHEDULED AN APPOINTMENT FOR DECEMBER 16, 2019 TO REPAIR MY CATALYTIC CONVERTER DUE TO A RECALL THAT HAD BEEN ISSUED AND LET THE SERVICE DEPARTMENT KNOW I HAD CONCERNS WITH WHAT POSSIBLY COULD BE MY EMERGENCY BRAKE CABLE. THEY TOLD ME I COULD PAY TO GAVE IT DIAGNOSED BUT I LET THEM KNOW I WOULD HAVE TO RESCHEDULE. WITHIN THIS LAST WEEK MY TRUCK HAS BEEN FLASHING THE TRACTION WARNING LIGHT AS WELL AS THE ELECTRONIC THROTTLE CONTROL SENSOR LIGHT WHICH SEEMS TO COME ON SPORADICALLY. I AM CONCERNED THAT THE EMERGENCY BRAKE LINE COULD HAVE BEEN CAUGHT THROUGH A RECALL FOR APPROXIMATELY 276,000 MODEL-YEAR 2012-15 DODGE JOURNEY SUVS MANUFACTURED BETWEEN APRIL 21, 2012, AND APRIL 14, 2015. THIS SEAL OF THE WIRING HARNESS MAY HAVE PREVENT WATER FROM GETTING INTO THE SYSTEM ON MY TRUCK. AFTER DOING SOME RESEARCH THE PROBLEM MAY BE MY SPEED SENSOR, WHICH IS A MAJOR COMPONENT OF THE ABS SYSTEM. THE CONSTANT REPLACING OF THE CRUISE CONTROL MAY HAVE BEEN A SIGN THAT THIS SYSTEM WAS BEING AFFECTED.

MY VEHICLE HAS SHUT OFF WITHOUT WARNING THREE TIMES IN THE LAST MONTH. ALL THREE TIMES WERE AT LOW SPEEDS WHILE PULLING INTO A DRIVEWAY. I THEN PUT IT IN PARK, PRESSED MY IGNITION BUTTON TO OFF, THEN PUSHED THE IGNITION BUTTON WITH MY FOOT ON THE BRAKE AND IT STARTED ALL THREE TIMES ON THE FIRST ATTEMPT. WHEN IT SHUT OFF, I LOST POWER STEERING ALL THREE TIMES, SO THANKFULLY I WAS AT LOW SPEED. I DO CURRENTLY HAVE CODE P0016 WHEN I SCAN IT WITH MY READER. I HAD A LOCAL MECHANIC CHANGE 1 OF MY CAMSHAFT POSITION SENSORS BECAUSE THAT IS WHAT AUTOZONE RECOMMENDED. THAT DIDN'T SOLVE ANYTHING. THEN I MADE AN APPOINTMENT AT DODGE OF BLOOMINGTON, MN TO HAVE A LUGNUT REPAIRED AND MY CHECK ENGINE LIGHT FURTHER DIAGNOSED. THEY REPLACED THE LUGNUT BUT TOLD ME THEY DIDN'T HAVE TIME LEFT IN THE DAY TO LOOK AT LIGHT, AND SAID NO RENTAL VEHICLES WERE AVAILABLE, WHICH IS ODD CONSIDERING THE 500 VEHICLES IN THEIR LOT. SO I MADE AN APPOINTMENT AT COON RAPIDS CHRYSLER AND THEY DUG AROUND FOR THREE HOURS, TOLD ME THEY COULDN'T FIND ANYTHING BUT CHARGED ME $500. AGAIN NO RENTALS HERE EITHER. HOW FAR DO WE DIG, I HAVE 297,000 MILES BUT OTHER THAN THIS RECENT ISSUE, VEHICLE HAS BEEN GOOD. HAPPY TO INCLUDE ANYTHING EXTRA YOU WOULD LIKE. I DID HAVE COON RAPIDS CHRYSLER REPLACE A CAMSHAFT IN SPRING OF 2019 WHEN ENGINE WAS TICKING. THAT SOLVED THE TICKING. I DID NOTICE MY TICK IS BACK TO ABOUT 75% OF THE SOUND IT WAS IN THE SPRING AFTER MY NOVEMBER 29TH ATTEMPTED DIAGNOSIS AT COON RAPIDS. TYPING ON MY PHONE, SO I APOLOGIZE FOR A FEW MISSED CAPITALIZATIONS. FIRST SHUTOFF WAS NOVEMBER 15TH, RECENT ONE WAS DECEMBER 15TH AND THEN ONE IN BETWEEN.

THE BACK UP CAMERA IS INTERMITTENT AND DOES NOT WORK. THE OUTSIDE TEMPERATURE GAUGE IS OFF BY 20 DEGREES THE TIRE PRESSURE GAUGE DOES NOT WORK. THIS ALL HAPPENS WHEN THE VEHICLE IS STARTED. THE BACK UP CAMERA DOES NOT WORK WHEN I PUT IT IN REVERSE.

IN THE PAST TWO YEARS I HAVE HAD MULTIPLE ELECTRICAL PROBLEMS. THE A/C TURNS ON ALL ON ITS OWN. THE RADIO CHANGES CHANNELS ON ITS OWN BUT MOST IMPORTANT THIS MORNING 23 OCT 2019 MY 2014 DODGE JOURNEY COMPLETELY SHUTDOWN WHILE I WAS MAKING A RIGHT HAND TURN. LUCKILY I WAS ABLE TO GET OFF THE ROAD SAFELY.

Just before my warranty was up I got a check engine light and the car started running really rough almost like it was gonna die when I came to a stop. I called the dealership and they told me they would try to get me in at the next availability. With the end of my warranty closely approaching I told them this wasn’t an option. They finally got my car in after I made a few demanding phone calls to the right people and come to find out that somehow some hardware in my engine came loose and it was causing very abnormal wear on my lifters and so they “fixed” the problem. Fast forward a few months and now I’ve been having an annoying ticking noise coming from my engine. I tried using Seafoam, nada. I tried using Lucas High Mileage additive, no dice. So I took it to a trusted mechanic as it is now well outside my warranty and he told me “it’s your lifters” which I already had a feeling it would be just by listening to the sound as between and idle and acceleration. So being I have over 167k miles on it it’s not even worth fixing. Oh and just a side note, my mechanic also mentioned to me that he fixed 4 other Journeys that week which tells me that Dodge has a serious problem with these model cars that they will not address. Oh and just for the record, I have the garbage 3.6L Pentastar engine

I JUST BROUGHT A 2014 DODGE JOURNEY ON JULY OF 2018 AND I HAD TWO PROBLEMS WITH THE TRANSMISSION , FIRST PROBLEM IT WAS LEAKING THEN I GOT IT FIX LIKE 5 MONTHS AGO NOW THE TRANSMISSION HAS A BIGGER PROBLEM THAT IT HAVE TO REBUILD OR REPLACE WAITING FROM THE DECISION FROM THE MECHANIC WITH THE RESULTS OF WHAT TO DO , THE SHOP WHERE I TOOK THE VEHICLE SAY THAT I WASN'T THE FIRST PERSON THAT HAVE THE SAME PROBLEM WITH THE SAME VEHICLE AND I WAS THE FORTH PERSON WITH THE TRANSMISSION PROBLEM AND THAT HE IS SURPRISE THAT THEY ARE NO RECALL ON THE VEHICLE SO I AM VERY UPSET WITH THIS ISSUE AND I JUST WANT TO MAKE A COMPLAINT ABOUT IT

OUR 2014 DODGE JOURNEY'S ENGINE IS CONSUMING OIL WITH NO WARNING. WITH NO WARNING LIGHT/ALARM OR PUDDLES OF OIL ON THE GROUND, I HAD TO ADD OVER 3 QUARTS OF OIL TO THE ENGINE. DUE TO THIS, THE ENGINE HAS FAILED BEYOND REPAIR. THIS WAS PRESENTED IN THE MANNER OF HARSH CLANKING AND BANGING WITHIN THE ENGINE WHILE DRIVING DOWN THE FREEWAY. AFTER HAVING IT TOWED TO A LOCAL SHOP, IT WAS FOUND THAT METAL SHARDS WERE CONTAINED WITHIN THE OIL FILTER. THE VEHICLE NOW DOESN'T RUN CORRECTLY EVEN WHEN NOT IN MOTION.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS AND ACCELERATING THE VEHICLE SPUTTERED AND STALLED HOWEVER RESTARTED. THE TACHOMETER AND SPEEDOMETER BECAME INOPERABLE BUT INDEPENDENTLY RESET AND WORKED AS DESIGNED. THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHERE THE BATTERY WAS REPLACED. THE CONTACT CALLED BAXTER CHRYSLER DODGE JEEP RAM LA VISTA LOCATED AT (7010 S 124TH CIR, LA VISTA, NE 68128 (402) 800-1229) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000.

A COUPLE OF DAYS AGO MY AIRBAG LIGHT HAS COME ON AT FIRST IT WOULD COME AND GO FOR SECONDS NOW WHEN I TURN ON MY CAR THE LIGHT STAYS ON. I HAVEN'T BEEN IN ANY ACCIDENTS. AND HAVEN'T BEEN IT.

I BOUGHT MY VEHICLE IN 2017. BEFORE A YEAR OF OWNING IT I GOT INTO A WRECK BECAUSE MY CRUISE CONTROL WOULDNT TURN OFF AND INSTEAD STARTED ACCELERATING MORE. THEN I STARTED HAVING ISSUES WITH MY CATALYTIC CONVERTER TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO WAY. SHORTLY AFTER THE REST OF MY SYSTEMS STARTED TO GO ALONG WITH IT NOW IT'S BEEN ABOUT 6 MONTHS AND I HAVE A VEHICLE THAT CAN NO LONGER MOVE OR SO ANYTHING. ONCE MY CATALYTIC CONVERTER WENT OUT IT STARTED CLOGGING THE REST OF MY SYSTEM. AS OF SEPTEMBER 2019 MY ENGINE IS NOW COMPLETELY GONE BECAUSE OF ALL THE BACK UP NOT BEING PROCESSED BY MY CATCON

THE DRIVERS SIDE HEADREST AIRBAG DEPLOYED BY ITSELF. NO ACCIDENT INVOLVED

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BETTENHAUSEN CHRYSLER DODGE JEEP RAM (8355 W. 159TH STREET, TINLEY PARK, IL 60477, 708-580-7103) WHERE IT WAS DIAGNOSED THAT THE SHIFTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,252. *JS

THE CAR STARTED TO LOSE POWER. I WAS DRVING ON A BUSY HIGHWAY THEN THE ELECTRONIC THROTTLE LIGHT CAME ON . NO PREVIOUS WARNING THAT SOMETHING WAS WRONG.THE SPEED LIMIT IS 60 MPH I WAS IN A CURVE SO I HAD SLOWED DOWN TO 45. I SAW WHERE THERE WERE OTHER COMOLAINTS ABOU SIMILAR SITUATION

ON APPROXIMATELY 6-8 DIFFERENT OCCASIONS IN THE LAST 3 YEARS, MY 2014 DODGE JOURNEY HAS SHUT ITSELF OFF WHILE I'VE BEEN DRIVING IT. THE FIRST 3 TIMES I WAS DRIVING STRAIGHT & AFTER THE 3RD TIME, THE DEALER REPLACED THE CRANK SHAFT SENSOR BUT IT CONTINUED TO HAPPEN. THERE SEEMED TO BE NOTHING TO NOTE WHEN IT WOULD HAPPEN, UNTIL RECENTLY, IT SHUT OFF ON 2 OCCASIONS WHEN I WENT OVER A BUMP & GOING IN A FORWARD MOTION IN BOTH CASES. THE FIRST TIME I WAS GOING 55MPH, THE 2ND 25MPH SO NOT SURE THE SPEED HAD ANYTHING TO DO WITH IT. BROUGHT IT BACK TO DEALER & THEY DID AN ENGINE CONTROL MODULE UPDATE. THIS WAS ONE WEEK AGO AND IT HAPPENED AGAIN TODAY. I WAS AGAIN IN A FORWARD MOTION, ACTUALLY JUST STARTED ACCELERATING FROM A RED LIGHT, SO WAS PROBABLY NOT GOING MORE THAN 35-40MPH WHEN IT HAPPENED. I FELT LIKE THIS IS AN ISSUE YOUR ORGANIZATION NEEDED TO KNOW ABOUT ON MANY LEVELS BUT THE LARGEST ONE FOR ME IS AS A FULL-TIME MOM. I HAVE HAD MY SON IN THE CAR WITH ME ON ALMOST EVERY ONE OF THESE OCCASIONS AND TO SAY IT'S TERRIFYING WOULD BE AN UNDERSTATEMENT. EVERYTHING ON THE CAR LOCKS AND I HAVE ABOUT 3 SECONDS TO TRY AND GUIDE MY CAR OUT OF TRAFFIC WITHOUT GETTING HIT. THE CAR DOES RESTART ONCE YOU PUT IT IN PARK AND PUSH THE IGNITION BUTTON BUT I WOULD NOT WISH THIS FEAR ON MY WORST ENEMY. HOPE THIS HELPS IN SOME WAY. BTW, TODAY I IMMEDIATELY DROVE MY CAR TO MY HUSBAND AT WORK AND HE WILL BE DRIVING IT BACK TO THE DEALERSHIP TODAY UNTIL THEY CAN HOPEFULLY FIX IT FOR GOOD. ALTHOUGH AT THIS POINT, IF I NEVER SAW THAT CAR AGAIN, IT'D BE TOO SOON.