2014 Dodge Journey Complaint Log

WIFE GOT INTO CAR TO GO TO STORE TOLD ME DONE LIGHTS WOULD NOT GO OFF. I TRIED EVERY SWITCH IN THE CAR BUT NOTHING WOULD TURN THEM OFF. I SENT HER TO STORE ANYWAY KNOWING THAT BATTERY WOULD NOT DIE IN THAT AMOUNT OF TIME. WIFE RETURNED FROM GROCERY STORE STATING SOMETHING SMELLS HOT. I LOOKED IN CAR AGAIN AND I ALSO SMELLED BURNT WIRING. I LOOKED AT THE MIDDLE SEAT LIGHT AND SAW SMOKE. I QUICKLY POPPED THE LENS OFF THE DOME LIGHT AND SAW DRIPPING MELTING PLASTIC. I DISCONNECTED THE LIGHT AND TOSSED IT OUT IN THE LAWN. DODGE SENT AN INSPECTOR TO LOOK AT THE EVENT AND I RECEIVED A LETTER STATING THAT ANY DONE LIGHT WILL BECOME HOT IF LEFT ON. I ASKED THEM IF THEY WERE SUPPOSED TO SMOKE, MELT AND ALMOST DRIP ON A 3 YEAR OLD CHILD'S HEAD. EVEN THE HARNESS MELTED. THEY DON'T THINK THIS IS A BIG DEAL BUT I BELIEVE (AND OTHER PEOPLE HAVE LOOKED AT IT ) BELIEVE IT IS. VERY DANGEROUS! I'VE LEFT A DOME LIGHT ON IN MANY CARS OVER THE YEARS AND NONE STARTED MELTING. I'VE TRIED TO RELAY THIS TO DODGE BUT CAN'T GET ANYONE BUT A LEVEL 1 PERSON TO TALK TO. I'M REALLY BESIDE MYSELF ON THIS. I CAN'T UNDERSTAND HOW THIS IS A BIG DEAL. I'M HOPING BY CONTACTING THIS AGENCY I CAN GET A RESOLUTION AND POSSIBLY PREVENT SOMEONE FROM GETTING SERIOUSLY INJURED.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE BEING OPERATED AT A LOW SPEED, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ARRIGO DODGE CHRYSLER JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

GEAR SHIFT WAS LIGHTLY BUMPED, CAUSING IT TO BE THROWN INTO PARK WHILE DRIVING AT 50 MPH. VEHICLE MADE A VERY LOUD NOISE, SUDDENLY WOULD NOT DRIVE FORWARD. COMPLETE TRANSMISSION REPLACEMENT NECESSARY.

'TAKATA RECALL' I'VE CONTACTED SACRAMENTO CHRYSLER , JEEP DODGE , RAM STORE WITH UPDATES TO THE APPOINTMENT DATE AND TIME. I GET INCOMPETENT PHONE RECEPTIONIST THAT TRANSFER TO A SUPPOSED PERSON TO TAKE MY INFORMATION DOWN. YET I DON'T RECEIVE ANY CALLS. I DROVE DOWN THERE AND THEY TELL ME I HAVE TO CALL AS THEY ARE PRE BOOKED ALL WEEK. I GO TO THE CUSTOMER SERVICE DESK AND ASK FOR A MANAGER AND GET TOLD WHICH ONE DO YOU WANT? I SAID A GENERAL MANAGER . SHE REPLIES WE'LL GO SIT OVER THERE IT'S GONNA BE A WHILE. THE TREATMENT AS IF THEY DON'T NEED ANYONE'S SERVICE . I WOULD PAY FOR THE REPAIRS AND HAVE THEM REIMBURSED AT THIS POINT IT'S LOOKING LIKE I HAVE A LEMON!

3C4PDCBG1ET[XXX] REQUIRED FCA IS MAKING [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE SERVICE ALL WHEEL DRIVE WARNING INDICATOR ILLUMINATED AND THE BRAKES INDEPENDENTLY ENGAGED, CAUSING THE VEHICLE TO STOP ABRUPTLY. THE VEHICLE WAS TAKEN TO HEBERT'S TOWN AND COUNTRY CHRYSLER DODGE JEEP RAM (1155 E BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA 71105, (318) 221-9000) WHERE IT WAS DIAGNOSED THAT THE ABS WAS THE CAUSE OF THE FAILURES. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

WIFE WAS SITTING IN CAR IN SUPERMARKET PARKING LOT ...TALKING ON PHONE...CAR WAS PARKED AND NOT RUNNING...NO IMPACTS INVOLVED...DRIVERS SIDE HEADREST ACTIVATED...INSPECTION OF HEADREST SHOWS INTERIOR PLASTIC FRAME HOLDING STEEL PIN SHATTERED...HEADREST HAD TO BE REPLACED...WOULD HAVE BEEN A SAFETY ISSUE IF CAR WAS BEING DRIVEN...LUCKILY AIR BAG DIDN'T DEPLOY

WHILE ON A FAMILY TRIP TO SAN DIEGO FROM MY HOME IN RIOLINDA CA WE EXPERIENCED A STRONG JERK MOTION FOLLOWED BY A ACCELERATION WHILE THE CAR WAS DRIVING IN CRUISE CONTROL. MY HUSBAND TRIED TO REMOVE THE CRUISE CONTROL SO THAT HE CAN RETURN TO CONTROLLING THE ACCELERATION HIMSELF AND IT WAS STILL ACCELERATING MORE. HE SLAMMED AND THEN CONTINUOUSLY SLAMMED ON THE BRAKES ALMOST REAR ENDING ANOTHER VEHICLE. WE HAVE REFRAINED FROM USING CRUISE CONTROL.

AS I WILL BE DRIVING THE GPS SCREEN AND RADIO WILL JUST SHUT OFF. IT WILL RESET ITSELF AND CONTINUE TO DO THIS AS I DRIVE. SOMETIMES IT WILL DO THIS WHEN I BRAKE, BUT IT WILL ALSO JUST DO THIS WHEN I AM DRIVING. IT HAS BEEN HAPPENING FOR AS LONG AS I HAVE BEEN DRIVING THIS CAR. ALSO THE A/C WILL TURN ON BY ITSELF AND CONTINUE TO TURN ITSELF ON AS I DRIVE.

ON MAY 15, 2018, APPROXIMATELY 10 MINUTES AFTER I CRANKED MY VEHICLE AND LEFT FOR WORK MY VEHICLE CAUGHT ON FIRE. I WAS APPROACHING A 4WAY STOP IN GAYLESVILLE AL 35973 AT INTERSECTION OF HIGHWAY 35 AND HIGHWAY 68. LUCKILY THERE WAS A TRUCK STOPPED IN FRONT OF ME AND THE DRIVER JUMPED OUT TELLING ME VEHICLE WAS ON FIRE. BEFORE I EVER GOT OUT OF VEHICLE FLAMES WERE SHOOTING OUT FROM UNDER THE HOOD. THE ENGINE COVER CAUGHT ON FIRE AND TOTALED OUT THE VEHICLE IT BURNT THE ENGINE ALL THE WIRING THE HOOD AND FRONT AXLES

AS I WAS PARKING MY 2014 DODGE JOURNEY IN FRONT OF MY HOME THE STEERING WENT OUT ON ME. I COULD NO LONGER STEER THE CAR. PREVIOUS TO IT GOING OUT I HEARD A KNOCKING NOISE EVERY TIME I TURNED THE WHEEL. AFTER THE STEERING WENT OUT WHEN I TURNED TO THE LEFT THERE WAS A HISSING SOUND. OF COURSE IT IS NOT COVERED UNDER WARRANTY.

THE CAR WAS STATIONARY WHEN I HAD MT 8 YEAR OLD STEP DAUGHTER TO SEAT ON THE 3RD ROW OF THE CAR AND SHE WAS PUTTING THE SEAT BELT ON THE LEFT SIDEOF THE CAR AND SHE WAS NOT ABLE TO SINCE THE BUCKLE CAME OFF. I TOLD HER TO MOVE TO THE OTHER SIDE AND SAME THING HAPPEN. THE BUCKLE PART ON BOTH SIDES CAME OFF. THIS IS A BIG SAFETY ISSUE FOR ME SINCE I OLWAYS USE THE 3RD ROW IN MY CAR AND NOW I CAN'T SINCE WE CAN'T USE THE SEAT BELLTS.

THE DRIVER SEAT SEAT BELT ALARM COMES ON AND STAYS ON, EVEN WHEN THE SEAT BELT IS ON. ALSO, THE ENTIRE ELECTRICAL SYSTEM IN THE DRIVER SEAT ISN'T WORKING. THE SEAT DOESN'T MOVE IN ANY DIRECTION ANYMORE. THE REAR SEAT BEHIND THE DRIVER SEAT IS STUCK IN THE FORWARD POSITION RIGHT BEHIND THE DRIVERS SEAT WHICH IS ALSO STUCK. ALSO, THE HORN HASN'T WORKED SINCE I PURCHASED THE VEHICLE. SEEMS LIKE THERE ARE LOTS OF ELECTRICAL ISSUES THROUGH OUT THE VEHICLE. THE SEAT BELT ALARM BEGIN WHEN I CRUNK THE VEHICLE UP IN THE MORNING. I WASN'T IN MOTION. THE MIDDLE SEAT BEHIND THE DRIVER SEAT FLEW FORWARD WHILE VEHICLE WAS IN MOTION AND GOT STUCK AND HAS BEEN STUCK EVER SINCE. MY SONS LEGS ARE TOO LONG TO SIT IN THAT REAR SEAT AND I HAVE A CARSEAT IN THE OTHER. WITH THESE STUCK SEATS THERE ISN'T MUCH ROOM. THE ELECTRICAL ISSUES IN THE DRIVER SEAT MAKES ME WONDER IF IT'S NOT REGISTERING WHEN I'M WEARING A SEAT BELT, IS THE AIR BAG GOING TO GO OFF IF IT NEEDED TO?

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WITHIN LESS THAN A YEAR OF OWNING THE VEHICLE, THE TRACTION CONTROL AND ABS WARNING INDICATORS FLASHED. ALSO, THE BRAKE PEDAL SEIZED WHEN IT WAS DEPRESSED AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT HAD TO EASE OFF OF THE BRAKE PEDAL WHEN MAKING A STOP AND THEN CAUTIOUSLY APPLY THE BRAKE PEDAL AGAIN. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER ISSUED NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

THESE CARS HAVE MASSIVE OIL LEAKS FROM BAD SEALS ON THE OIL COOLER AND FILTER HOUSING ASSEMBLY. THIS CAN CAUSE YOUR ENGINE FAILURE OR A FIRE.

MY 2014 DODGE JOURNEY HAS NEVER BEEN IN ANY KIND OF ACCIDENT. ONE DAY I CAME OUT TO MY PARKED JOURNEY AND NOTICED THE HEADREST ON THE PASSENGER SEAT POPPED OUT OF PLACE. THE PLASTIC BRACKETS THAT LATCH TO THE METAL BAR BROKE. I CONTACTED DODGE TO MAKE THEM AWARE OF THE ISSUE AND SAID THERE WAS NOTHING THEY COULD DO.

BOUGHT CAR JANUARY 23 ,2018. ON FEBRUARY 28, 2018 WENT TO STORE AND CAME OUT AND TRIED TO GET IN VEHICLE, HOWEVER THE LOCKS WOULD NOT OPEN. I GOT THE KEY OUT AND OPENED THE DOOR. THERE WAS NO POWER WHATSOEVER TO THE VEHICLE. CALLED AAA FOR A JUMP. THEY TESTED BATTERY AND SAID IT WAS FINE, TRIED TO JUMP IT, BUT WOULD NOT START. HAD TO GET TOWED TO DEALERSHIP. THEY HAVE HAD THE CAR AND HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS WRONG SO FAR (AS OF 3/2/18). THE VEHICLE WAS PARKED WHEN THIS SITUATION OCCURRED.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS APPLIED AND BECAME STIFF AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO CONCRETE DIVIDERS. THE ESC WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 41,385.

TWO DAYS AGO MY ABS AND ESC LIGHT CAME ON, I HAVE ALSO NOTICED SINCE THEN I HAVE NO CRUISE CONTROL. IN THE WINTER HERE THE ROADS ARE QUITE SICK, AND THE ANTILOCK BRAKES THAT ARE ON THIS VEHICLE NO LONGER FUNCTION. WHEN I WAS DRIVING INTO WORK AND CAME TO A STOP LIGHT, I TRIED TO STOP AND KEPT SLIDING AS A RESULT.

2014 DODGE JOURNEY. CONSUMER WRITE IN REGARDS TO STEERING WHEEL RECALL. *VA THE CONSUMER STATED AFTER THE TRANSMISSION AND STEERING RECALL WAS COMPLETED THE STEERING WHEEL BECAME LOOSE. *JS

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED AND APPROACHING A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. ALSO, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

THE FACTORY INSTALLED HEADLAMPS ARE TOO DIM IN COMPLETE DARKNESS. I REPLACED MINE OUT WITH SYLVANIA BRIGHT WHITE LIGHTS AT A COST OF AROUND $50.00. I ALSO REPLACED THE HEADLIGHTS ON MY PREVIOUS CAR, A 2013 DODGE AVENGER. I THINK DODGE NEEDS TO CONSIDER HOW THIS AFFECTS NIGHT-TIME DRIVING ON THESE MODELS. I THINK IT IS VERY UNSAFE TO DRIVE IN THE DARK OR FOG WITH THOSE OLD LIGHTS.

THIS CAR HAS JUST A LITTLE OVER 33145 MILES AND I JUST FOUND OUT THAT THE ROTORS ON THE BACK HAVE RUSTED SO BAD THAT THEY WORE OUT THE BACK BRACKS AND CANNOT BE TURNED DOWN THEY HAVE TO BE REPLACED. I HAD MY GRANDCHILDREN IN THIS CAR LESS THAN 2 WEEKS AGO AND MY CAR WAS INSPECTED IN AUGUST BY A DODGE DEALER AND THEN I TOOK IT BACK ON 8/28/17 BECAUSE THE BRAKE LIGHT WAS ON THEY SAID THE BRAKES WERE FINE I HAVE IT ON THE INVOICE FRONT BRAKES 10/32 80% AND 7/32 60% BUT THEY SAID THEY WERE FINE THERE NO WAY THAT RUSTED IN 2 MONTHS TO THAT POINT. I WILL HAVE MIDAS TAKE A PICTURE OF THOSE ROTORS WHEN THEY FIX MY CAR TOMORROW $600.00 FOR CAR REPAIRS THIS WEEK ALONE. DODGE NEED TO PAY FOR MY ROTORS AND LABOR AND THEY ARE REFUSING BECAUSE I WILL NOT TAKE IT BACK TO THE DEALER. I WILL NOT HAVE MINE OR MY FAMILIES LIVES RISKED AGAIN. I AM DONE WITH DODGE TWO BRAND NEW DODGE JOURNEYS IN 4 YEARS AND MAJOR PROBLEMS WITH THE BRAKES, LOW HEADLIGHT BEAMS AND ELECTRICAL ISSUES NOT TO MENTION 2 RECALLS. I JUST FOUND OUT TODAY ALL THIS

VEHICLE WAS IN MOTION AND SUDDENLY JUST SHUTS OFF WITHOUT POWER TO ANY OF THE HAZARD LIGHTS. IT CAN GET A LOT OF PEOPLE KILLED WITH SUCH A SAFETY GLITCH. DOES IT, THEN TURNS BACK ON MAYBE AFTER 10 TO 40 MINS OF BEING OFF.

I OWN A 2014 DODGE JOURNEY WITH ABOUT 51K MILES ON IT. SINCE YESTERDAY, THIS VEHICLE HAS BEEN SHUTTING OFF AND STALLING WHILE I AM DRIVING. THE RADIO WILL FLICKER ON AND OFF AND THE INSTRUMENT CLUSTER WILL SHOW ALL WARNING LIGHTS IN A FLASHING MANNER, AFTER A FEW SECONDS OF THAT, THE CAR WILL COMPLETELY TURN OFF WHILE STILL IN DRIVE. ON OCTOBER 3RD, I WAS MAKING A RIGHT TURN, AND THE VEHICLE SHUT OFF MID TURN. THE BRAKES BECAME STIFF, LOST THE ABILITY TO STEER THE WHEEL AND ALSO LOST FUNCTIONALITY TO MY HAZARDS. THIS MORNING, I WAS DRIVING THIS SAME VEHICLE TO MY LOCAL DODGE/CHRYSLER DEALERSHIP AND THE CAR ONCE AGAIN SHUT OFF ON ME. THIS TIME I WAS IN THE PROCESS OF TAKING OFF FROM A RED LIGHT WHEN THE VEHICLE STOPPED IN THE MIDDLE OF THE INTERSECTION. AGAIN, I LOST THE ABILITY TO EVEN USE MY HAZARDS. I AM GOING TO HAVE IT TOWED TO MY LOCAL DEALERSHIP WITHIN THE NEXT FEW HOURS.

LOSS OF POWER STEERING FLUID BEGAN IN THE FALL. THEN THE CHECK ENGINE LIGHT BEGAN TO COME ON WHEN I WOULD DRIVE AROUND A BEND. NOW ABOUT 2 MONTHS LATER THE TRACTION CONTROL RANDOMLY TURNS OFF WHILE DRIVING.

PASSENGER HEADREST DEPLOYED. THE VEHICLE WAS SITTING IN THE DRIVEWAY AND MY TODDLER WAS GETTING INTO HIS SIT WHEN IT JUST POPPED OUT. I TOOK THE VEHICLE IN FOR RECALLS AND ASKED ABOUT IT BUT THE VEHICLE WAS PAST IT'S WARRANTY AND SINCE IT IS NOT A RECALL THEY WANTED $600 PLUS TO REPLACE IT. UPON FURTHER INSPECTION, IT WAS A PLASTIC PIECE THAT JUST BROKE OVERTIME. APROX MILEAGE AT THE TIME WAS AROUND 32,000.

PASSENGER HEAD REST AIR BAG POPPED OUT. I WASN'T DRIVING AND WAS ON THE DRIVE WAY ABOUT TO LEAVE THE HOUSE WHEN MY DAUGHTER AND ME HEARD A NOISE AND IT WAS THE HEAD REST THAT HAD POPPED OUT. WE WERE LUCKY THAT MY DAUGHTER DIDN'T GET HIT BY IT IN THE HEAD.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE PASSENGER SIDE HEADREST AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO THE DEALER (SUNLAND PARK DODGE CHRYSLER JEEP RAM, 950 CROCKETT ST, EL PASO, TX 79922) AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE VEHICLE TO BE DIAGNOSED AND REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS). THE CONTACT BROUGHT THE VEHICLE TO THE VICTORVILLE MOTORS DEALER (14617 CIVIC DRIVE, VICTORVILLE, CA 92394; 760-733-8484) FOR THE RECALL REPAIR. APPROXIMATELY TWO DAYS AFTER THE RECALL REPAIR, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE SAME DEALER WHO INFORMED THE CONTACT THAT THE RECALL REPAIR WAS COMPLETED, BUT THEY WERE UNABLE TO SHOW HER THE REMOVED PARTS. THE DEALER ALSO INFORMED THE CONTACT THAT THE AIR BAG WARNING INDICATOR ILLUMINATING COULD MEAN SEVERAL OTHER POSSIBLE AIR BAG FAILURES, AND THE VEHICLE WOULD NEED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A VIN SEARCH WAS COMPLETED AND NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS) WAS STILL LISTED AS RECALL INCOMPLETE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

I BOUGHT THIS VEHICLE ABOUT A YEAR AGO WHEN IT ONLY HAD 16K MILES ON IT AND I JUST FOUND OUT THAT MY VEHICLE HAD WARPED ROTORS AND BRAKES WITH NOW ONLY 27K MILES ON IT. AFTER ONLY HAVING IT FOR A YEAR NONE OF THIS SHOULD BE GOING ON WITH IT.

I HAVE A RECALL NOTICE AND CANNOT REACH THE TYLER AUTONATION TO FIND OUT INFO AND SCHEDULE NEEDED SERVICE. NOONE HAS RETURNED OUR CALLS.

MY WIFE WAS DRIVING OUR KIDS AROUND TOWN AND THE VEHICLE STALLED OUT AS THEY WERE APPROACHING A STOP SIGN. NO CHECK ENGINE LIGHT OR ANY OTHER INDICATORS WERE TRIGGERED. THE VEHICLE APPEARED TO STILL BE RUNNING AND SHE COULD NOT SHUT THE VEHICLE OFF IMMEDIATELY. SHE EVENTUALLY LOST POWER STEERING AS WELL. AFTER A FEW MINUTES SHE WAS ABLE TO START THE VEHICLE BACK UP AGAIN AND IT FUNCTIONED NORMALLY AS EXPECTED AND SHE WAS ABLE TO DRIVE HOME. WE WERE EXPECTING SOME SORT OF LIGHT TO COME ON SO WE COULD GET A TROUBLESHOOTING CODE BUT NOTHING. I RESEARCHED ONLINE AND WAS ALARMED TO FIND OUT THAT THIS PROBLEM SEEMS TO BE SOMEWHAT COMMON AND THERE WAS A RECALL BACK IN 2011 FOR 2010 DODGE JOURNEY MODELS THAT WERE STALLING OUT. I HAVE NOT SEEN EVIDENCE OF A RECALL FOR LATER MODELS. I AM CONCERNED THAT THIS COULD HAPPEN ON THE OPEN ROAD LIKE A HIGHWAY WHERE THE VEHICLE IS GOING AT HIGH RATES OF SPEED AND STALLS OUT CAUSING MY WIFE TO LOSE CONTROL OF THE VEHICLE. I PLAN TO TAKE THE VEHICLE TO A DODGE DEALERSHIP BUT FROM WHAT I HAVE SEEN ONLINE IT SEEMS NO OBVIOUS RESOLUTION HAS BEEN MENTIONED. I AM VERY CONCERNED AT THIS POINT.

IN AUGUST 2017 I CAME OUT TO GET INTO THE CAR AND THE DRIVERS SIDE HEADREST HAD PARKED IN THE DRIVEWAY DEPLOYED OVERNIGHT. NEXT DAY WE WERE SITTING IN THE CAR WAITING FOR FOOD TO BE DELIVERED AND THE PASSENGER SIDE HEADREST DEPLOYED STRIKING MY DAUGHTER IN THE FACE HARD ENOUGH TO LEAVE A BRUISE. HEADREST WILL NOT RESET AND DEALERSHIP STATES THAT IT IS A MANUFACTURER DEFECT BUT WILL NOT REPLACE THEM. VEHICLE WAS AT 80000 MILES AT THE TIME SO NO LONGER UNDER FULL WARRANTY, BUT THE MANUFACTURER SHOULD HAVE TO REPLACE FAULTY SAFETY EQUIPMENT REGARDLESS.

CAR LOCKING AND UNLOCKING ON ITS OWN, NO KEY DETECTED, THE CAR WAS STATIONARY, IN MY YARD AND AT DIFFERENT STORES, THE CAR HAS BEEN LOOKED AT SEVERAL TIMES IN THE PAST 2 YRS, UNKNOWN,

VEHICLE SHUTS OFF WHILE DRIVING IT. CAR STARTS BACK UP AND RUNNING FINES. IT HAS SHUT OFF GOING THROUGH AND INTERSECTION. LUCKY NO TRAFFIC WAS COMING FROM ANY DIRECTION. CAR WILL START BACK UP EVERY TIME. HAVE SEEN LOTS OF COMPLAINTS ABOUT THIS VEHICLE AND ISSUE.

MY VEHICLE STARTED FLASHING THE AIRBAG LIGHT ANY TIME I WOULD TURN RIGHT, NOW IT STAYS ON AT ALL TIMES. WHEN CALLING MY LOCAL DEALER, I WAS INFORMED THAT THEY SELL NEARLY 20 CLOCK SPRINGS OF THE SAME PART NUMBER A WEEK. IF THIS MANY OF THE SAME PART IS BEING SOLD, CLEARLY THERE IS AN ISSUE WITH THE ORIGINAL PART.

THE DRIVER SIDE AIR BAG INDICATOR LIGHT AND SEAT BELT SIGNS WILL NOT TURN OFF! THE SEAT BELT WILL CONSTANTLY COME A LOOSE WHILE DRIVING. EVEN WHEN THE SEAT BEAT IS ON, THESE LIGHTS AND THE BEEPING WILL NOT STOP!

COMPLAINTS INVOLVING IDLER PULLEY AND BRAKE SYSTEM. ON JUNE 4, 2017, WHILE DRIVING ON THE INTERSTATE, MY STEERING WHEEL LOCKED UP. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND THEN THE CAR STARTED MALFUNCTIONING. IT COMPLETELY DIED AND WOULD NOT START. I FOUND OUT FROM THE DEALERSHIP ON JUNE 5, 2017 THAT THE ISSUE WAS RELATED TO THE IDLER PULLEY CRUMBLING WHICH IN-TURN CAUSED THE SERPENTINE BELT TO BREAK. ON JULY 9, 2017, I WAS AT A STOP LIGHT ON THE I-10 FRONTAGE ROAD. WHEN THE LIGHT TURNED GREEN, I COULD NOT GO BECAUSE THE BRAKES LOCKED UP. I HAD TO PUT THE CAR IN PARK, TURN IT OFF AND THEN TURN IT BACK ON IN ORDER FOR THE BRAKES TO LOOSEN UP. TO SAY I'M FRUSTRATED WITH DODGE IS AN UNDERSTATEMENT. DURING BOTH INSTANCES, MY 8-YR OLD DAUGHTER WAS IN THE CAR WITH ME. I'VE ONLY HAD THIS CAR FOR THREE YEARS, IT ISN'T PAID OFF AND I'M HAVING THESE PROBLEMS THAT COULD POTENTIALLY BE LIFE THREATENING. A RECALL NEEDS TO HAPPEN WITH THIS VEHICLE!!!

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TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. AFTER THE VEHICLE HAD BEEN SERVICED FOR AN OIL CHANGE, THE CONTACT DROVE HOME AND OBSERVED OIL LEAKING FROM THE VEHICLE. THE DEALER DIAGNOSED THAT THE OIL FILTER ADAPTER/HOUSING FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE AIRBAGS AND POWDER/SMOKE DEPLOYED ON MYSELF AND MY TODDLERS WHEN THE VEHICLE WAS NOT MOVING.

IN AN ACCIDENT WHERE FRONT AND BACK END OF THE CAR WERE HIT. AIRBAGS DEPLOYED. MANUAL SAYS THAT KNEE AIRBAG IS JUST BELOW STEERING COLUMN. ACTUAL AIRBAG DEPLOYED DOWN BY FEET - DIRECTLY IN LINE WITH EMERGENCY BRAKE PEDAL. SINCE DRIVERS FOOT WAS ON THE BRAKE, THE AIRBAG CRUSHED THE DRIVERS FOOT AGAINST THE BRAKE PEDAL CAUSING PERMANENT DAMAGE TO FOOT. DRIVER WAS GOING STRAIGHT AND IN THE PROCESS OF STOPPING WHEN HIT IN THE REAR CAUSING DRIVER TO HIT THE CAR AHEAD. IT WAS ON A 4 LANE CITY STREET. 4 CARS INVOLVED IN ACCIDENT- ALL GOING STRAIGHT AT A LIGHT. 2 OLDER CARS WITH NO AIRBAGS WERE ABLE TO DRIVE AWAY. THEY WERE THE FRONT CARS. DODGE JOURNEY WAS 3RD. DRIVER OF DODGE JOURNEY WAS THE ONLY INJURY. GETTING READY FOR 3RD SURGERY. THIS ACCIDENT HAS CAUSED A PERMANENT DISABILITY. DRIVER WILL NEVER WALK NORMALLY AGAIN...UPDATED 09/26/17 *BF ...UPDATED 10/03/17 *BF UPDATED 7/19/18*JB

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO SLOW DOWN THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL SEIZED IN THE OPEN POSITION. THE CONTACT STATED THAT THE ENGINE REVVED EXCESSIVELY AT THE TIME OF THE CRASH. A POLICE REPORT WAS FILED. THE CONTACT WAS NOT INJURED, BUT THE FRONT SEAT PASSENGER SUFFERED MINOR BRUISING FROM THE SEAT BELT. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE OF THE CRASH TO A NEARBY INDEPENDENT MECHANIC. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

SINCE 2015 THIS CAR HAS DRAINED APPROXIMATELY 5 BATTERIES. I PURCHASED THIS AUTOMOBILE BRAND NEW 11/11/14 WITH 14 MILES ON IT. THIS CAR WAS FIRST TAKEN TO ORANGE PARK CHRYSLER JEEP DODGE RAM 7233 BLANDING BLVD., (904) 777-5500 IN JACKSONVILLE, FL BECAUSE OF A DRAINED BATTERY AND THE CAR HAS TO BE STARTED BY POP-A-LOCK PER MY STATE FARM INSURANCE PROVIDER. THE RECORD SHOWS THAT THIS OCCURRED APPROXIMATELY THREE (3) TIMES. EACH TIME THE CAR WAS RETURNED WITH SUPPOSEDLY A NEW BATTERY WITH NO PROBLEM FOUND WITH THE LAST INCIDENT ON 11/6/16. I RELOCATED TO NORTH AUGUSTA, SC AND ON 11/23/16 AND ON 12/12/16 MY CAR BATTERY WAS DRAINED AGAIN, STATE FARM ROADSIDE ASSISTANCE (ALL AMERICAN ROAD SE 706-631-3580) WAS CALLED ONCE AGAIN AND THE CAR WAS TAKEN TO BOB RICHARDS CHRYSLER DODGE JEEP RAM 1666 JEFFERSON DAVIS HIGHWAY IN GRANITEVILLE, SC (803) 349-4910. THIS DEALERSHIP STATED THEY FOUND NO PROBLEMS, AND AFTER KEEPING THE CAR THE ENTIRE WEEK END RETURNING IT TO ME "FIXED". 1/9/17 THIS CAR WILL NOT START AGAIN, NOTIFIED STATE FARM ROADSIDE ASSISTANCE THEY AGAIN REFERRED ME TO ALL AMERICAN ROADS SE 706-631-3580 THE CAR WAS JUMPED AND STARTED, BUT THE "CHECK ENGINE" LIGHT REMAINED ON. 1/10/17 THE CAR WILL NOT START AGAIN AND I CALLED CHRYSLER CUSTOMER CARE WHERE AN APPOINTMENT WAS SET FOR THE CAR TO BE SERVICED ON THURSDAY 1/12/17 @ 10:00 AM WITH MILTON RUEBEN CHRYSLER DODGE JEEP RAM 3508 WASHINGTON ROAD AUGUSTA, GA 30809. PEASE HELP ME, I AM 67 YEAR OLD SENIOR AND DON'T KNOW WHAT TO DO. THE VEHICLE WAS STATIONARY EACH TIME.

KEPT LOSING AIR PRESSURE IN THE FRONT DRIVER SIDE TIRE. WHEEL SENSOR DEFECTIVE. A/C KEPT COMING ON BY ITSELF AND THE FRONT BUMPER PAINT PEELING OFF.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2014 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO WATER STAINS ON BACK CARGO LINER CAUSED BY WATER LEAKS FROM ANTENNA BASE/ BACK WASHER HOSE/REAR HARNESS GROMMET AND OTHER LOCATIONS. CONSUMER HAS CONCERNS OF ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING A CLUNK WAS HEARD AND THE VEHICLE BEGAN TO SHAKE. WHEN THE GAS PEDAL WAS DEPRESSED THE ENGINE JUST REVVED AND WOULD NOT SHIFT GEARS. A FEW DAYS LATER THE VEHICLE WOULD NO LONGER MOVE, LEAVING THE DRIVER STRANDED. A SPRING POPPED IN THE TRANSMISSION CAUSING THE TORQUE CONVERTER TO FAIL. A WEEK LATER THE TRANSMISSION BEGAN LEAKING FLUID. A BUSHING AND SEAL CRACKED. THE VEHICLE WAS REPAIRED. THE CONSUMER WOULD LIKE TO HAVE THE VEHICLE BOUGHT BACK IN FULL. UPDATED 06/14/2017*JS

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE ENGINE AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.