2018 Dodge Journey Complaint Log

Headlight housings leak on both sides of car causing extreme condensation buildup causing poor visibility and causing headlight bulbs to burn out at unpredictable times. Loss of a headlight causing serious vision problems at night. I've had to change headlight bulbs often, problem started in early 2020 and I believe Chrysler/ Dodge should have a recall for their defective headlight housings on this vehicle. The estimated cost to replace their defective housings is well over $1,000.

AT JUST 13K MILES ALL 4 ROTORS ARE COMPLETELY WARPED AND NEED TO BE REPLACED. NOT COVERED UNDER MY EXTENDED WARRANTY DUE TO ROTORS ARE "MAINTENANCE" EVEN THO ROTORS ARE SUPPOSED TO LAST 70,000 MILES! I WAS TOLD TO 'NOT USE" MY BRAKES WHILE DOING 75 AROUND TURNS...THAT IS CHRYSLER'S SOLUTION?CAR SHUDDERS ARE 75 MPH IF YOU TOUCH THE BRAKES. *TR

THE BACKUP CAMERA STOPPED WORKING AND THE CABIN LIGHTS WITHIN THE CAR WOULD NOT TURN OFF, NOT EVEN WHILE DRIVING. THE LIGHTS WOULD GET BRIGHTER EVERY TIME I HIT THE BREAK MAKING IT DANGEROUS DRIVING IN THE DARK AND ELIMINATED THE USE OF THE BACKUP CAMERA FOR SAFETY.

Back up camera stopped working just after manufacturer warranty expired. When car is in reverse the screen in the rear view indicates the camera isn't working

REAR PASSENGER SIDE WINDOW DOES NOT GO DOWN. ALL OTHER WINDOWS GO DOWN NORMALLY EXCEPT FOR ONE WINDOW.

2018 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO DEFECTIVE CRUISE CONTROL FUNCTION. *LD THE CONSUMER STATED UPON RETURNING HOME, THE CRUISE CONTROL FAILED CAUSING THE VEHICLE TO CRASH INTO THE GARAGE DOOR AND WALL FRAME. THERE WAS ALSO DAMAGE TO A RIDING LAWN MOWER. *JS

BACKUP CAMERA IS EXTREMELY FUZZY AND I CAN HARDLY SEE OUT OF IT!!

SUV WAS MAKING A LOUD WHINING SOUND TOOK IT IN TO BE CHECKED AND WAS TOLD THE ALTERNATOR WAS BAD. HAD IT CHANGED BY DEALERSHIP, I FEEL THIS SHOULD NOT HAVE FAILED THIS SOON WHEN THE SUV IS LESS THAN 2 YRS OLD. NOW THE PASSENGERS SIDE STRUT IS GONE BAD.

WHILE DRIVING FROM SAN DIEGO TO DALLAS WITH CRUISE ENGAGED IT SUDDENLY STARTED TO ACCELERATE AND BECAME ERATIC SPEEDING UP AND SLOWING DOWN. ENGINE RPM FLUCTUATED AT SAME TIME. BRAKING DID NOT FULLY DISENGAGE THE SYSTEM. WHEN BRAKED TRANSMISSION WOULD NOT SHIFT AND HAD TO TURN SYSTEM OFF TO HALT ITS OPERATION. WORKS FINE AT TIMES THEN UNEXPECTEDLY DOES IT AGAIN. MAY BE CONNECTED TO OPERATION IN ELEVATION CHANGES.

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT SHE WAS UNABLE TO UNLOCK THE DOORS WHILE INSIDE THE VEHICLE. IN ADDITION, THE DOOR PANEL AND KEY FOB FAILED TO OPERATE, AS NEEDED. THE CONTACT WAS ABLE TO CRAWL OUT OF THE VEHICLE THROUGH THE WINDOW. THE CONTACT DROVE TO FRANKLIN CHRYSLER DODGE JEEP RAM (1124 MURFREESBORO RD, FRANKLIN, TN 37064, (615) 266-0145) WHERE THE BODY CONTROL MODULE AND LOWER CONTROL ARMS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 33,000.

I WAS DRIVING MID DAY, 35 MPH ON MAJOR CITY STREET AND THE ENGINE SHUT OFF WITHOUT ANY WARNING. AS I WAS IN RIGHT HAND LANE I WAS ABLE TO FORCE THE CAR TO THE CURB EVEN THOUGH THE POWER STEERING HAD SHUT DOWN. WITH THE CAR STOPPED I COULD SEE THERE WERE NO WARNING LIGHTS ON AND THE IT WAS STILL IN "DRIVE". AFTER MY NERVES CALMED I WAS ABLE TO START THE CAR AND DRIVE ON. THIS WAS A RENTAL CAR THAT I HAD DRIVEN FOR 1,700 MILES DURING THE PAST 10 DAYS WITH OUT A PROBLEM. HOWEVER AN HOUR BEFORE I HAD BEEN ON A MAJOR INTERSTATE HIGHWAY IN A DRIVING RAINSTORM. HAD IT SHUT DOWN WITHOUT WARNING THERE I AM SURE THE ACCIDENT WOULD OF SHUT THAT INTERSTATE FOR HOURS.

The contact owns a 2018 Dodge Journey. The contact stated while driving at night, the contact noticed that the headlights were significantly dim. The vehicle was taken to AutoZone, where the cause of the failure could not be determined. The contact had been driving with the high-beam headlights at night. Additionally, the contact stated while driving 35-45 MPH and depressing the accelerator pedal to merge into another lane, the vehicle failed to respond. The traction control warning light and an unknown warming light were illuminated. The contact stated that the failure had been recurring while driving 35-45 MPH, which required the contact to pull to the side of the road on each occasion. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed on some occasions and the contact was able to drive safely; however, on other occasions, the failure recurred upon resuming driving. The vehicle was taken to AutoZone, and to the dealer; however, the failure could not be duplicated. Additionally, the contact stated that the rearview camera was inoperable while reversing. The vehicle was taken to AutoZone, where the failure could not be duplicated. The contact's husband replaced the rearview camera fuse, per the Owner's Manual instructions; however, the failure persisted. The vehicle was not diagnosed or repaired. The contact related the failures to NHTSA Campaign Numbers: 22V723000 (Exterior Lighting), 18V524000(Electrical System), and 18V398000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.

I WAS IN A WRECK ON OCT 2 2019 WHERE THE FOUNT END OF MY CAR WAS RIPPED OFF AND AND SEVERELY DAMAGED MY AIRBAGS NEVER DEPLOYED CAUSING ME TO HIT MY DOOR AND WINDOW AS WELL AS SLAMMING ME INTO MY DASH CAUSING INJURIES THIS WRECK HAPPENED AS I WAS CROSSING A INTERSECTION ON A CITY STREET GOING ABOUT 15MPH WHEN ANOTHER CAR HIT ME GOING VERY FAST WITH EXTREME FORCE

I WAS DRIVING ON THE FREEWAY AND NOTICED THAT IT WAS STRUGGLING FOR POWER. I EXITED. AT THE STOPLIGHT MY CAR STARTED SHAKING AND PUTTERING. `WHEN I PRESSED THE GAS TO GO THE CAR PUTTERED LIKE IT DIDN'T WANT TO GO, BUT THEN DID. SO I DROVE TO THE CAR DEALERSHIP ON THE NEXT EXIT. MY CAR SHUT ITSELF OFF IN THE ENTRANCE TO THE DEALERSHIP. THE MECHANIC REPORTED THAT A FUEL INJECTOR HAD EXPLODED AND WAS SPEWING RAW GAS. MY CAR IS NOW IN THE SHOP AWAITING PARTS. ANOTHER ISSUE IS THAT IT EASILY SLIPS INT REVERSE WHILE DRIVING. SERIOUS SAFETY CONCERNS!

WHEN TO USE SECOND ROW CENTER SEATBELT FOR CHILD RESTRAINT ON CAR SEAT. NOTICED THE MECHANICAL LOCK FROM EXTENSION OF THE BELT DID NOT LOCK AND IF WERE TO GET IN WRECK WOULD NOT FUNCTION AS THE SAFETY DEVICE SHOULD. DID A QUESTIONING OF OTHER SIMILAR VEHICLE OWNERS AND ALL HAVE THE SAME ISSUE.THIS IS WHEN THE VEHICLE IS SITTING STILL. SECOND PROBLEM IS MOTOR MOUNTS WHEN VEHICLE IS PARKED ON ANY INCLINE SURFACE EVEN SLIGHT INCLINE OF JERKING VIOLENTLY FROM PARK TO ANY GEAR AND BACK TO PARK. MANY OTHER INDIVIDUALS ALSO QUESTIONED HAVE HAD SIMILAR ISSUES AND NEGATIVE FIXES OR RESOLUTIONS FROM DEALERSHIPS REPAIR PERSONNEL. THIS IS FROM PARK TO MOTION AND VICE VERSA.

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT WEBBING UNRAVELED FROM INSIDE THE HOUSING WHERE THE SEAT BELT RETRACTED. THE VEHICLE WAS TAKEN TO HENDRICK CHRYSLER DODGE JEEP RAM DULUTH (LOCATED AT 2473 PLEASANT HILL RD, DULUTH, GA 30096, (678) 369-6704) WHERE IT WAS DETERMINED THAT THE SEAT BELT SEEMED DELIBERATELY CUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,502.

THE STICK SHIFT THAT CONTROLS THE VEHICLE FOR PARK, DRIVE, NEUTRAL, REVERSE AND MANUAL MODES IS IN THE CENTER OF THE VEHICLE, VERY MUCH IN THE WAY OF NORMAL DRIVING ROUTINES. 3 TIMES NOW, SINCE APRIL, THE SHIFTER HAS ACCIDENTALLY BEEN TOUCHED OR BUMPED BY THE DRIVER. TWICE THIS HAPPENED AND MY CAR WAS PLACED INTO NEUTRAL IN THE MIDDLE OF DRIVING. ONCE MY CAR WAS PLACED INTO REVERSE WHILE DRIVING! THE PLACEMENT OF THE SHIFTER AND THE EASE AT WHICH IT SHIFTS IS POTENTIALLY A FATAL HAZARD.

I WAS AT THE STOP SIGN AT THE TOP OF MY HILL. I ACCELERATED AND MY PURSE FELL FORWARD AND KNOCKED MY SHIFTER INTO REVERSE AT 5 MPH. I WAS ON A PUBLIC ROAD. ANOTHER TIME, MY DAUGHTER REACHED FOR THE PLUG TO PLUG IN HER CHARGER AND ACCIDENTALLY KNOCK THE GEAR SHIFTER INTO REVERSE FROM DRIVE. WE WERE STOPPED AT A STOP LIGHT.

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO DICK'S COUNTRY CHRYSLER JEEP DODGE (503-746-9621, LOCATED AT 767 SW BASELINE ST, HILLSBORO, OR 97123) WHERE IT WAS DETERMINED THAT THE LEAK WAS NOT PROBLEMATIC AND WOULD NOT BE REPAIRED. THE FAILURE RECURRED WITH MORE LEAKS. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DRIVING ON THE HIGHWAY AT AN UNKNOWN SPEED, THE VEHICLE LOST ACCELERATION POWER AND THE POWER STEERING WENT OUT. THE CONTACT PULLED OVER TO THE SHOULDER AND SHUT OFF THE VEHICLE. AFTER A FEW MINUTES, THE VEHICLE RESTARTED AND THE FAILURE WENT AWAY. THE FAILURE RECURRED WHILE AT A STOP LIGHT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 20,100.

KUMHO TIRES ON MY 2018 DODGE JOURNEY IS DETERIORATING AND CHUNKS OF TIRE ARE COMING OFF. TIE SIZE ARE 225/65R17

KUMHO TIRES 225/65R17 HAVE CHUNKS OF THE THREAD COMING OFF, THE VEHICLE VIBRATES GOING OVER 65 MPH WHICH MAKES ME NOT WANT TO PUT MY KIDS IN IT AT TIMES.

JAMES TOWN OUTSIDE CENTER TX ON HWY 7 GOING 60-65 JUST HAD MY CAR SERVICED 6/3/19 TRANSMISSION RUNS LIGHT COMES ON RUNS HOT CAR STARTS JERKING AND DECREASE THEN INCREASE IN SPEED TRACTION CONTROL IS ALSO ON I STOP AT THE FIRST STORE I SEE TURN OFF THE CAR WOULDN'T CRANK FOR TWO DAYS 6/5/19 AT 11:45-50 IT STARTS I STRUGGLE TO GET IT TO JOAQUIN TEXAS WHERE I LIVE IT JERKED, INCREASED AND DECREASED IN SPEED, THE BRAKE PEDAL WAS HARD WHEN CRANKING AND TOUCHY WHILE DRIVING ALSO THE TRANSMISSION LIGHT AND TRACTION CONTROL WAS ON

ON JUNE 3, 2019, I WAS DRIVING ALONG THE ROAD AND MY VEHICLE STARTED SMOKING FROM THE AC VENT NEAR THE GLOVE BOX. I GOT ME AND MY SON AND FOUR YEAR OLD PASSENGER OUT OF THE VEHICLE. AIR BAGS STARTED BLOWING OUT AND VEHICLE WAS ON FIRE AND BURNED COMPLETELY. NO ONE WILL TELL ME WHY IT BURNED.

THE VEHICLES MANUAL AND DIGITAL SPEEDOMETER WILL OCCASIONALLY STOP BEING IN SYNC WITH EACH OTHER MAKING ACCELERATION MINIMAL...MY VEHICLE ONLY HAS 14K MILES ON IT

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED TO OPERATE OR WOULD OPERATE ON ITS OWN. THE CONTACT STATED THAT THE HEADLIGHTS AND TAIL LIGHTS WOULD SOMETIMES ILLUMINATE ON THEIR OWN. THE CONTACT ALSO STATED THAT CERTAIN UNKNOWN WARNING INDICATORS WOULD ILLUMINATE RANDOMLY WHILE DRIVING AND THEN TURN OFF. THE CONTACT DROVE TO JT'S CHRYSLER DODGE JEEP RAM FIAT (4838 SUNSET BLVD, LEXINGTON, SC 29072, 803-220-3725) ON SEVERAL OCCASIONS, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20.

WHEN SECOND ROW SEATS ARE FOLDED IN THE UPRIGHT POSITION AND SLID FORWARD. THEY DO NOT LOCK IN PLACE. THE SEAT SLAMS FORWARD AND BACKWARDS. THIS IS AN EXTREME SAFETY AND SHOULD BE REPAIRED BEFORE CAUSING A SEVERE INJURY.

2018 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO ILLUMINATED CHECK ENGINE LIGHT. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILUIRE. THE CONSUMER REQUESTED A FULL REFUND OR A NEW VEHICLE OF A DIFFERENT MAKE AND MODEL. *JS

FROM DAY 1: CAR DOESN'T ACCELERATE PROPERLY; DOESN'T GO AS IT SHOULD WHEN ONE PULLS INTO TRAFFIC. VERY SCARY! THE 'EXTRA GEARS' ONLY MAKE THE MOTOR SOUND LIKE IT'S GOING TO EXPLODE, & DOESN'T MAKE CAR MOVE ANY FASTER/EASIER. I AM AN EXPERIENCED DRIVER WITH A PERFECT DRIVING RECORD; IT'S NOT THE DRIVER! SECOND ISSUE: THE HOOD KEEPS POPPING UP, AND I FEAR IT WILL EVENTUALLY FLY ALL THE WAY UP. THESE ISSUES ARE LIFE THREATENING. 3RD ISSUE: IT CERTAINLY DOESN'T GET THE GAS MILEAGE THAT IT SHOULD, GETTING 16-18. PLEASE HELP! AS A CANCER PATIENT, I DEPEND ON THIS CAR TO GET TO MANY DR VISITS. THANK YOU.

THE CAR KEPT LOSING POWER IN THE MIDDLE OF DRIVING AND NO ENGINE LIGHTS WERE POPPING UP TO SHOW THAT ANYTHING WAS WRONG WITH THE VEHICLE. THE FIRST 2 TIMES WERE IN REVERSE. THE POWER CUT OFF AND I WAS UNABLE TO MOVE THE STEERING WHEEL OR BRAKES. I WAS ABLE TO RESTART THE CAR AND GO. THE THIRD TIME I WAS GOING FORWARD ON A HIGHWAY. I SLOWED TO TURN ON AND THE POWER CUT OFF IN THE MIDDLE OF THE TURN. I WAS UNABLE TO CONTROL THE STEERING WHEEL OR BRAKES. LUCKILY I WAS NOT AROUND OTHER VEHICLES AND THE CAR SLOWED TO A STOP ON THE SIDE OF THE ROAD IN GRASS. THIS OCCURRED WITH A YOUNG CHILD IN THE CAR AND IT SCARED BOTH OF US. I WAS ABLE TO THEN START THE CAR AGAIN AND GET IT INTO THE DEALERSHIP SERVICE DEPARTMENT THE NEXT DAY. THE SERVICE DEPARTMENT COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE WHEN THEY HOOKED IT UP TO THEIR MACHINES. THEY DROVE THE CAR FOR A WEEK AND WERE UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE. THE LAST DAY WHEN THEY TOOK IT FOR ONE MORE DRIVE THE CAR DIED ON THEM IN THE MIDDLE OF DRIVING. THEY HOOKED THE CAR UP AGAIN AND IT SHOWED THAT NOTHING WAS WRONG. WHEN THEY CONTACTED CHRYSLER CORPORATION THEY TOLD THEM TO LOOK AT THE ENGINE. THAT IS WHEN THEY FOUND METAL SHARDS AND OTHER THINGS WRONG WITH THE ENGINE. THE CORPORATION HAD KNOWN THAT SOME OF THESE ENGINES WERE FAULTY BUT HAD NOT NOTIFIED THE DEALERSHIP OR THE CONSUMERS THAT THEY COULD BE DRIVING A CAR WITH A FAULTY ENGINE. THIS WAS MOST DEFINITELY A SAFETY ISSUE AND ESPECIALLY CONCERNING SINCE WE HAD BEEN DRIVING OUR YOUNG CHILDREN IN THE VEHICLE WITH US. I BELIEVE THE CONSUMERS SHOULD KNOW THAT THEY COULD HAVE FAULTY ENGINES AND NOT KNOW BECAUSE THE SERVICE MACHINES DO NOT DETECT THE PROBLEM AND CHRYSLER IS NOT GIVING OUT THE INFORMATION.

WHEN DRIVING OVER 50 MPH THE RPM STARTS ESCALATING AND GOES BACK TO NORMAL. RPM REPEATS AFTER ONE TO TWO MINUTES. AFTER PUTTING A FULL TANK OF GAS, CHECK ENGINE LIGHT CAME ON AND METER READ GAS TANK EMPTY. VEHICLE STAYED WITH THE DEALERSHIP FOR 8 DAYS FIRST TIME. FUEL PUMP AND WIRES WAS FULLY REPLACED. VEHICLE IS BACK WITH DEALERSHIP FOR A SECOND TIME. THIS TIME THE GAS METER READS LESS THAN 3/4 TANK AS A FULL TANK OF GAS IS PUT INTO THE VEHICLE. RPM STARTS DOING THE SAME THING WHEN THE VEHICLE HITS 50 MPH. WAS INFORMED BY THE DEALERSHIP FUEL PUMP AND WIRES ARE THE REASON FOR MY VEHICLE BEING IN THE SHOP AGAIN. VEHICLE IS BACK TWICE IN THE SHOP LESS THAN 2 MONTHS. STILL WITHOUT A PROPER WORKING VEHICLE

WHEN I WENT TO DEALERSHIP I KNEW I WANT A TRUCK WITH 3RD ROW, I TEST DROVE THE JOURNEY I PICKED OUT OF WHAT WAS OFFERED WHEN I TEST DROVE THE FIRST TRUCK, IT REFUSED TO SHIFT FROM 1ST TO 2ND GEAR SO WE WENT BACK AND DROVE THE ONE I PURCHASED. WELL I GOT IT HOME AND DROVE FOR A FEW DAYS AND NOTICED WHEN I WOULD TAKE IT OUT OF PARK IT WOULD ,AKE A LOUD THUMP NOISE ONLY SOMETIMES LIKE I AM SITTING ON A HILL. I TOOK IT BACK THEY HEARD THE NOISE SAID THEY COULD FIX IT BUT SERVICE SAID THAT WAS NORMAL, WHICH I STRONGLY DISAGREED BUT MY DEAL WAS FUNDED AND NOTHING THEY WOULD DO. SO ANOTHER MONTH OR SO LATER I NOTICE MY GAS TO EMPTY WAS JUMPING DRASTICALLY I FIGURED BAD GAS SO I DROVE IT OUT AND TRIED AGAIN AND AGAIN. FINALLY HAD IT BECAUSE GOING FROM 60 TO 30 IN 2 MILES IS MAJOR THAT SAME WEEK I USED MY CRUISE CONTROL FOR MAYBE THE 3RD TIME SINCE I HAD THE VEHICLE AND IT WOULD NOT KEEP A STEADY SPEED I WENT UP 5 MPH FASTER THAN I SET IT AND THEN DROPPED IT DID THIS UNTIL I CANCELLED THE CRUISE. I IMMEDIATELY MADE AN APPOINTMENT WITH THE DEALER THEY HAVE HAD IT A WEEK AND NO WORD FROM THEM YET. MEANWHILE I HAVE RESEARCHED AND SEE THE SAME ISSUES I AM HAVING LEAD TO MORE ISSUES LIKE THE BRAKES NOT STOPPING THE VEHICLE AND I TRAVEL 100 MILES BACK AND FORTH TO WORK AND HAVE SMALL CHILDREN THAT IS A VERY UNEASY FEELING. THE OTHER ISSUES LIKE THE RADIO FREEZING INBETWEEN CHANGING FROM BLUE-TOOTH TO RADIO SO I HAVE TO DRIVE THAT ENTIRE HOUR TRIP TO WORK WITHOUT ANY MUSIC UNLESS I STOP AND RESTART THE CAR. ALSO WHEN I GET OFF THE HIGHWAY A LOT OF TIMES THE SENSOR FOR THE SPEED AND RADIO FINALLY KICKS IN AND THE RADIO PLAYS EXTREMELY LOUD LIKE I AM STILL ON THE HIGHWAY AND THE ENTIRE RIDE THE RADIO WOULD NOT TURN UP PASS THE LOW VOLUME.

SEAT BELT COMES OUT WITH MINOR TENSION WITHOUT PUSHING SEATBELT RELEASE BUTTON. THIS HAS HAPPEND MANY TIMES. 9000 MILES ON CAR.

MY CAR STARTED OFF WITH THE ENGINE LIGHT COMING ON AND THEN SOON AFTER, AS I SLOWED DOWN AND TURNED, MY ENGINE SHUT OFF, I LOST ALL POWER STEERING, AND THE BATTERY REMAINED ON. THIS HAS HAPPENED SINCE MANY TIMES AND IS COMPLETELY RANDOM. (DOESN'T MATTER IF I JUST STARTED THE CAR, I'VE BEEN DRIVING FOR 20 MINUTES, WARM WEATHER / COLD WEATHER, IT JUST HAPPENS WHEN IT HAPPENS.) MORE RECENTLY, THE TCS (TRACTION CONTROL SYSTEM) WILL TURN ON RANDOMLY. (I HAVE FOOTAGE OF THE ROAD BEING 100% CLEAR WHILE THIS IS ON IN MY CAR.) IT WILL NOT SHUT OFF ONCE IT TURNS ON. IT MAKES IT SO I CAN'T SPEED UP HARDLY AT ALL WHICH OF COURSE HASN'T HAD THE BEST OUTCOMES ON THE HIGHWAY. AND ALONG WITH THAT, IF I'M DRIVING AND TAKE MY FOOT OFF THE GAS, THE SPUTTERS QUICKLY FOR A MOMENT AND JERKS THE CAR DOWN AS IF THE BRAKES LOCK FOR A MOMENT. LASTLY, THE CAR RECENTLY MADE CLICKING NOISES AND I'M HAVING TROUBLE WITH THE GAS FILLING UP. (IT SAYS IT'S FULL WHEN IT'S CLEARLY NOT) I'VE TAKEN MY VEHICLE IN BEFORE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG. I HAD TO CANCEL A RECENT APPOINTMENT DUE TO THE FLOODING IN IOWA BUT I'M AFRAID THERE IS SOMETHING FAR WORSE THAT THEY WONT BE ABLE TO FIX, LIKE LAST TIME. I'M SURE THIS IS A GREAT VEHICLE, BUT I GOT A LEMON FOR SURE. THERE'S CURRENTLY 8,155 MILES ON THE VEHICLE AND I BOUGHT IT NEW AS OF 10/01/2018. CLEARLY SOMETHING IS VERY WRONG WITH THE VEHICLE.

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DRIVING 22 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO JOE MACHENS CHRYSLER DODGE JEEP RAM (1310 VANDIVER DR, COLUMBIA, MO 65202, (573) 474-9500), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR ADDITIONAL DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 11,005.

THE CAR HAS BARELY ANY POWER. THE TACKOMETER REVS UPTO THE RED ZONE WHEN GOING UPHILL AND THEN STILL STRUGGLES TO KEEP SPEED. WHEN DRIVING ON THE STREET MY CAR REVS UP TO TO THE 6 ON THE TACKOMETER BEFORE CHANGING GEARS. SOMETIME I HAVE TO LET GO OF GAS TO GET IT TO DROP TO CHANGE GEARS.

The contact owns a 2018 Dodge Journey. The contact stated that while parked the contact observed condensation in the headlight assemblies. Additionally, the contact stated that while turned off she observed an unknown noise emanating from the vehicle. The vehicle was taken to a dealer where it was diagnosed that the headlights and an unknown electrical part needed to be replaced. The vehicle was not repaired. On another occasion, the vehicle was taken to a dealer where the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 500.

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD ELECTRICAL FAILURES. WHILE DRIVING AT NIGHT, THE INSTRUMENT PANEL LIGHTING MALFUNCTIONED. LONE STAR CHRYSLER DODGE JEEP RAM (8811 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78211, (210) 828-1515) DID NOT ASSIST WITH BRINGING THE VEHICLE IN FOR DIAGNOSTIC TESTING EVEN THOUGH THERE WAS A WARRANTY ON THE VEHICLE. ALSO, THE DEALER REFUSED TO PROVIDE A RENTAL VEHICLE EVEN THOUGH IT WAS STATED IN THE WARRANTY. THE MANUFACTURER ONLY ASKED THE CONTACT TO LEAVE THE VEHICLE AT THE DEALER AND OFFERED NO ASSISTANCE WITH A RENTAL VEHICLE. THE DEALER REFUSED TO PROVIDE THE CONTACT WITH AN EMAIL ADDRESS TO SEND THE MANUFACTURER VIDEOS OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT FAILED TO RESTRAIN PROPERLY. WHILE DRIVING 65 MPH, THE DRIVER WAS ABLE TO AVOID A NEAR CRASH. THE FRONT PASSENGER SEAT BELT FAILED TO RESTRAIN HER AND CAUSED HER BODY TO SLIP OUT OF THE SEAT BELT AND STRIKE THE DASHBOARD AND FLOOR BOARD. THE CONTACT'S HEAD AND NECK WERE CAUGHT IN THE SEAT BELT SHOULDER STRAP, WHICH CAUSED THE CONTACT'S HEAD TO FEEL ABNORMAL FOR A FEW DAYS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR INSPECTION, BUT THEY WERE UNABLE TO LOCATE A FAILURE WITH THE SEAT BELT. THE DEALER STATED THAT THE LEATHER SEAT MAY HAVE CAUSED THE SEAT BELT FAILURE. THE SEAT BELT WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

THE PASSENGER SIDE SEAT BELT WANT LOCK, ONE WEEK AFTER WE BOUGHT IT THE DRIVER SIDE. BACK DOOR WILL COME OPEN GOIN DOWN THE ROAD .THE DASH STARTED CRACKING 1 WEEK AFTER WE BOUGHT IT 9 DAYS AFTER WE BOUGHT WINDSHEILD STARTED CRACKING ON DRIVER SIDE

THE RADIO IN THIS VEHICLE OFTEN WILL MAKE A SUDDEN LOUD NOISE MID-MUSIC AND THEN SHUT DOWN THE SYSTEM ENTIRELY FOR ABOUT A MINUTE. IT THEN STARTS BACK UP AS NORMAL. THIS HAPPENS UNPREDICTABLY ABOUT ONCE A WEEK SINCE I PURCHASED THE VEHICLE AROUND NOVEMBER.

I WAS IN A CAR ACCIDENT OF DEC. 2018 ON THE 1-10 GOING WEST BOUND. AN UNDERAGE, UNLICENSED DRIVER HIT ME GOING 60-70MPH WHEN WE WERE DOING STOP AND GO TRAFFIC. (I WAS STOPPED AT THE TIME SAME WITH ALL THE CARS IN FRONT OF ME. SHE NEVER TRIED TO STOP SINCE SHE WAS DISTRACTED AND HIT ME TWICE. THE 2ND TIME SHE PANICKED WHEN SHE HIT ME SO HARD HER CAR FLEW BACK AND SHE HIT THE GAS AGAIN INSTEAD OF THE BREAK. THE FIRST TIME SHE HIT ME NONE OF MY AIRBAGS DEPLOYED AND MY HEAD HIT THE WHEEL REALLY HARD, 2ND TIME MY SEATBELT LOCKED (FIRST TIME IT DIDN'T) AND I HAD A BRUISE ACROSS MY CHEST FROM IT.*DT*JB

I HAVE A 2018 DODGE JOURNEY I HAD THE DRIVER SEST RECLINED ALL THE WAY BACK TO VACUUM. I LIFT THE HANDLE TO PUT SEAT UP AND IT FLEW FORWARD HARD. AFTER TURNING ON VEHICLE NOTICED AIRBAG LIGHT IS ON. TOOK TO DODGE THEY SAID ITS THE DRIVER HEADREST THE WIRES WERE PULLED OUT AND ACTIVATED AIRBAG LIGHT. THE WARRANTY WONT COVER IT BECAUSE THEY SAID THE WIRES GOT RIPPED OFF FROM SOMEONE INTENTIONALLY PULLING THE SEAT OFF. THE SEATS ARE DANGEROUS AS FAST AS THEY FLIP FORWARD. THERE MUST HAVE BEEN A DEFECT IF THE WIRES GOT UNATTACHED FROM JUST IT SWINGING FORWARD.

WHILE DRIVING ON THE HIGHWAY IN MY BRAND NEW DODGE JOURNEY THAT WAS PURCHASED LESS THAN 2 WEEKS AGO, ALL THE VEHICLES CAME TO A STOP AND WERE STATIONARY. MY CAR INCLUDED WAS STATIONARY OR STOPPED. WHILE WAITING FOR TRAFFIC TO GO, MY FOOT WAS ON THE BRAKE WHEN MY CAR SUDDENLY ACCELERATED (WAS IN MOTION) AND STARTED TO MOVE FORWARD. MY FOOT WAS STILL ON THE BRAKE WHEN THIS OCCURRED. I CONTINUED TO PUSH DOWN THE BRAKE AS HARD AS I COULD AND PUMP THE BRAKE TO MAKE THE CAR STOP BUT IT FELT LIKE THE BRAKE PEDAL WOULD NOT GO DOWN. MY BRAKES DID NOT WORK AND THE VEHICLE IN FRONT ON ME ENDED UP STOPPING MY CAR. I PULLED OVER TO THE LEFT SHOULDER OF THE HIGHWAY AS MUCH AS I COULD AND PUT MY CAR IN PARK AND CALLED HIGHWAY PATROL. *DT*JB

TL* THE CONTACT OWNED A 2018 DODGE JOURNEY. WHILE DRIVING 75 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A CABLE MEDIAN. THE FRONT DRIVER'S SIDE WHEEL AND THE AXLE FRACTURED AND DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND TOWED TO A TOW YARD. THE CONTACT CALLED JOHN L. SULLIVAN DODGE CHRYSLER JEEP RAM AT 530-763-1670 (LOCATED AT 950 HARTER PKWY, YUBA CITY, CA 95993) AND WAS PROVIDED AN IDENTICAL VEHICLE AT THE CONTACT'S EXPENSE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 2,138. *DT*JB

WHEN IN REVERSE ON A UPWARD SLANT OR STREET OR A HILL THE CAR WILL GO GO FOWARD AS IF DRIVING IN DRIVE POSITION UNTIL YOU STEP ON BRAKE VERY HEAVILY AND QUICKLY PRESS HARD FLOORING THE GAS PEDAL AND EXCELLIARATOR FAST. WHEN PRESSING BRAKE ON A HILL AND ON FLAT SURFACE IF U DONT KEEP FULL PRESSURE ON BRAKE CAR WILL ROLL BACK

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED ALL STAR DODGE CHRYSLER JEEP RAM (LOCATED AT 11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044) WHERE IT WAS DIAGNOSED THAT THE AMBIENT AIR TEMPERATURE SENSOR FAILED. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR TURNED OFF THE NEXT DAY. THE CONTACT THEN CALLED THE DEALER AND WAS ADVISED NOT TO BRING THE VEHICLE IN FOR REPAIRS BECAUSE THE SENSOR SYSTEM RESET ITSELF BUT IF THE CHECK ENGINE WARNING LIGHT RE-ILLUMINATED TO BRING THE VEHICLE BACK IN FOR REPAIRS. ON ANOTHER OCCASION, THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START WHILE ATTEMPTING TO DRIVE. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE GROUND WIRE FROM THE BATTERY TO THE VEHICLE WAS NOT CONNECTED APPROPRIATELY. A NEW BATTERY WAS INSTALLED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

HEADLIGHTS LEAK CAUSING WATER TO BUILD UP INSIDE LIGHT HOUSING USIT

IT'S MAKING A WINNING NOISE.

THE RADIO SCREEN WILL FREEZE FOR A FEW HOURS, TURNING ON AND OFF THE VEHICLE WILL NOT HELP. IT ALSO WILL GIVE A HARD TIME PARING THE BLUETOOTH EVEN AFTER THE PARING DEVICE HAS BEEN IN THE LIST FOR DAYS OR WEEKS.