NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Fiat 500X. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I am submitting this complaint to report a failure related to an emissions recall repair. The vehicle identified by VIN [XXX] was fully operable, properly maintained, and in excellent condition prior to an emissions recall repair performed by an authorized dealership. Immediately after the recall “fix” was completed, the vehicle began experiencing serious operational problems and became undrivable. The servicing dealership towed the vehicle and attempted an additional repair. After the vehicle was returned, it failed again on its first use and is now completely inoperable. Despite the fact that this failure occurred only after the recall repair, the dealership and manufacturer are refusing to assume responsibility for towing and correction unless the owner pays to have the vehicle towed more than 75 miles to another location. We do not believe it is appropriate for the owner to bear the cost of correcting a defect that arose directly from recall work. Another authorized dealership has advised that responsibility remains with the dealer that performed the recall repair. The original servicing dealer has now stated they are “not responsible,” despite having performed the recall work. This situation has left the vehicle undrivable and created a significant hardship, and we believe it represents a recall remedy failure. I spoke with the service manager at the dealership and he said it is up to me to prove that they did the damage to the car. The vehicle was operable before the recall repair The vehicle became inoperable immediately after the recall repair The recall is still showing as open The dealer already acknowledged a problem by towing it once and attempting a second repair That establishes prima facie responsibility. In plain English: Cause-and-effect is already evident. We are requesting that NHTSA document this issue and review the manufacturer’s handling of this recall repair. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car suddenly slowed down while driving on Christmas Day. This was a very unsafe situation because I was on the highway in traffic traveling at 70 miles per hour and the car suddenly slowed down which could have resulted in an accident leading to harm. A warning light then came on to service transmission right as the car slowed down. I Tried to step on the gas pedal and it would not accelerate. There was no warning light prior to this incident. The car was towed to the dealership the next day. On the following Monday we were told the transmission needs to be completely replaced after they completed a diagnosis test. Enclosed is a pic of the invoice.
The contact owns a 2016 Fiat 500X. The contact stated that while driving at an undisclosed speed, the transmission unintendedly shifted from drive(D) to neutral(N). The RPM became elevated; however, the vehicle failed to accelerate as intended. While driving approximately 15 - 20 MPH, the vehicle went into LIMP Mode. While in LIMP Mode, the contact coasted to the side of the road and waited for several minutes before continuing to drive. The failure had occurred twice. Additionally, the check engine warning light illuminated intermittently. The vehicle had been taken to a certified mechanic, who determined that the transmission had failed and needed to be rebuilt. The dealer also diagnosed that there was a failure with the instrument cluster. The instrument cluster lights were cleared; however, the transmission was not repaired. The check engine warning light remained illuminated. The contact was made aware of NHTSA Campaign Number: 16V529000 (Power Train), for the transmission for the same year, make, and model. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall and opened a case. The failure mileage was approximately 144,000.
While driving, the vehicle suddenly shut off completely in the middle of the road, forcing me to come to a full stop and make several attempts before it restarted. During the incident, all electrical power was lost—I was unable to use hazard lights or blinkers, and I’m unsure if the brake lights worked when pressing the pedal. This created an extreme safety risk to both myself and other drivers. About a month earlier, the same issue occurred and the dealership diagnosed it as a “battery, fuse, array” problem, replacing the battery. The same issue has now returned, and the dealership has identified it as a MultiAir actuator failure. The vehicle is a Fiat 500X equipped with the 2.4L Tigershark engine, which has known problems with the MultiAir system. The car has only around 60,000 miles and is currently at an authorized Chrysler/Fiat dealership, available for inspection upon request. The problem has been confirmed by the dealer, no warning lights appeared before the failure, and a technical case has been opened with Fiat/Stellantis corporate.
I am writing to you in regard to my 2016 FIAT 500X about multiple concerns. 1. There has been an open recall on the Emissions system since 2022. I immediately followed up and was put on a waitlist as I was told that the parts were on back order. I was told I was 27 on the waitlist. I followed up every 3-6 months for an update on getting the recall repaired but was told they have no update on the parts. It is now 2025 and my registration and inspection are expired. I was informed by FIAT service mechanic that the open recall should not impact my inspection. Upon bringing it in for inspection, I needed to get the thermostat replaced, which was one of the first recalls that was rectified upon purchasing the car in 2017. My car failed inspection. I followed up with FIAT corporate and was assigned a case manager who followed up as well unable to rectify the situation. Now my car is unsafe to drive, I have gotten a ticket for expired inspection . I told the officer that there is an open recall and that I am at the mercy of FIAT. Secondly since I purchased the car I have brought it back multiple times, expressing concern that the car lags when you press the gas. If I am merging on the the highway and I am going 30mph the RPM will struggle to go over 3 in order for the car to accelerate and then it falls to 1-2 RPM. Attached are numerous photos of my constant communication of presenting issues. The entire electrical system will turn on and off on its own. Error I have gotten speeding tickets always when trying to switch lanes or am preparing for the exist because I have to compensate for the lag otherwise I will get smashed by another car. When driving 25-40 mph the engine will make a humming sound as if it is stuck in a gear. So my options are 50+ or 25 or less. Living in NY this is very difficult. I have even advocated that I believe my car is apart of the 2016 transmission recall on my particular make and model. My car is unsafe to drive and I need some guidance
Oil level dropped way below minimum. The current consumption is 1000miles every quarter
The car consumes a lot of oil. After 4000 miles I was under 3.5 qt and the oil pressure light would go off
Radio unit failed due to internal short which prevents the blind spot alert, parking sensors and backup camera to no longer function. Fiat no longer manufacturers the replacement part (P/N: 6RV00LXHAA) and states vehicle is not repairable. Car is less than 10 years old and has 25k miles but can no longer be safely operated due to the failed safety systems. Other than this issue car is essentially like new and could provide another decade of use but instead must be added to the overflowing landfills creating yet more pollution. Vehicle manufacturers should be held accountable for such egregious behavior.
I received a letter stating that there was a recall emissions/catalyst efficiency,I have called a fiat dealership several times to get this fixed and it never did, now I am seeing that there is no recall now. So I'm confused on what's going on. U90 is the emissions recall number.and letter said there are others w80
The contact owns a 2016 Fiat 500X. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the fuel gauge indicator failed to function as intended. The check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with DTC: P0456 and P0452. The evaporative emission system pressure sensor/switch had failed. Additionally, a leak was detected in the evaporative emission control system (EVAP). The dealer replaced unknown parts on the vehicle. The contact stated that the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the fuel filler neck was fractured. The vehicle was repaired three more times after the first failure. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle jerked while driving in second gear and occasionally in third gear. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was not made aware of the failure. The failure mileage was 145,297.
The contact owns a 2016 Fiat 500X. The contact stated while driving 30-35 MPH, several messages stating that the 4-WD system and the drive mode selector system were not available were displayed. The vehicle was taken to the dealer, where a computer software update was performed, per the manufacturer's recommendation; however, the failure persisted. The contact stated that the failure recurred upon starting the vehicle. The vehicle was taken back to the dealer, where the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 73,000.
The contact owns a 2016 Fiat 500X. The contact stated while the vehicle was parked, the contact noticed that the rear taillights failed to function as intended. The vehicle was taken to an independent mechanic, where it was diagnosed that the motherboard had failed, and the connecting wires had melted. The contact was informed that the motherboard and connecting wires needed to be replaced. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,308.
While driving, the vehicle will randomly shift to Neutral with a message appearing about shifting gears. When this happens I cannot accelerate or brake, and cannot shift gears. The only way to get the car to operate properly again is to turn the engine off and back on. Suddenly losing the ability to drive the car while on the road like this is definitely a safety risk, to me and other drivers. This has happened on three separate occasions for me. I took it to a dealership that was unable to diagnose it as they could not replicate the issue themselves during a test drive. It appears to be the same issue that is described in recall S55. However, even though my car is listed in the recall, I was told my specific VIN is not included. The dealership says there is nothing they can do.
Driving on the highway approximately 55 MPH and the vehicle went automatically went into neutral thankfully I was able to pull off to the shoulder. I put it in park and shut the vehicle off and turned it back on again, when I shifted into drive it felt like somebody just picked up the car and dropped it. This has been an ongoing issue. Dealerships don’t know what it is. I’ve done research on this specific vehicle from other owners and they have been experiencing the same thing with this make and model of vehicle
The contact owns a 2016 Fiat 500X. The contact stated that on two occasions while driving approximately 75 MPH, the gear disengaged, and the transmission unexpectedly shifted into neutral. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
The Fiat 500X has a defective part, which is the Fiat Ambient Air Temperature Sensor. The dealer here claims that they replace this part at least once a month, and there are barely any Fiats on the road here. I called their customer satisfaction center and they said they are "sorry for the inconvenience" and cannot provide any assistance in the matter. The inconvenience, specifically, is: that this part is a known problem, that the entire mirror needs replaced and the door will need be disassembled to complete that work, that the mirror isn't provided in the color of the car so there is also painting involved, and the total cost is around $2,000. The part itself is just a little $10 bit, but because of the ridiculousness involved in this faulty part, the cost is bombastically high. So, that leaves me waiting for a part that is in short supply because they need replaced constantly, and having to drive in extreme heat until it's fixed. No one should have to pay thousands of dollars or die of heat stroke because of a faulty, tiny, $10 sensor.
The day after we had a bad storm, my car's electrical system went haywire. I was driving to work and all kinds of warning lights started flashing. Then when I came to a stop sign, stopped, then proceed to go again the car car would not go. I was still in drive but the car would not go when I pressed the pedal. So I put the car in park then back in drive and it started driving again. Then a warning came on about my power steering. I get further down the road to a stop light. I stopped and when the light turned green it would not go again while it drive. So I put it in park and back in drive and it went.i get to a stop sign about 1 mile down the road and my steering wheel locked up. So I put the car in park and back in drive and it started turning a little bit so I was able to pull off the road into an abandoned parking lot. I tried to turn the car off and it would not turn off. So I unhooked the battery cable and it cut off. I had the car towed to my house. They hooked the cables back up yo get the car onto the tow truck. Once the car was home, the wheel was fine but it had some warning messages on the dashboard. So the next day it rained again. And I went outside later that evening and my tail lights and the dashboard was illuminated. My air conditioner was running but the car was not crank. So I finally got it to the shop and they are saying water got into the RHA hub; but how? I don't have a leak in my car. I've never seen water in my car and on top of that, why is my RHA hub in the trunk? Anyway, after that I looked it up and come to find out a lot of people with Fiats have been having the same problem. And they are just as upset and lost as I am.
My car spontaneously shifts from driving to neutral while I am actively driving it. This has happened at least a half dozen times so far. Each time this has happened I cannot get my car to continue driving, since it’s shifted to neutral all by itself and stuck there. I have to come to a complete stop, put my car in park, turn the engine off, and then turn it back on again. This has happened for the last year and is happening more and more frequently. The latest incident was 4/1/2024. I talked to the Fiat dealership and they said it looks like my car should have been included in a Transmission issue recall that was assigned to 2016 Fiat 500X cars, but for some reason it wasn’t assigned to my specific VIN.
The drivers door is defective and will not open from the outside. Upon request the inspection has a cost of upwards of $1000 and customers who drive Fiat 500x models across the US have reported this as an issue. This becomes a safety problem as if there were to be a major accident, I would not be able to be rescued through the door unless I open it through the inside. This is particularly a problem if I were to have a medical emergency. There were no warnings that appeared until this door suddenly would just not open. Additionally, this is a commonly reported issue, as was confirmed to me in person at the dealership, through online forums, and through a customer support chat attached below.
Hi, I received a recall notice from FCA regarding oil consumption - I threw the letter out, but took the car to dealer. They found the active recall W-80, , had me do the 1500 mile test, came back but for some reason, now it is not even visible anymore. Now my check engine light is on and the oil light is on. My engine is over consuming oil and now I won't be able to repair it. I escalated it to FCA, but they can't see it either and are unable to help me. Need this to be resolved, but don't know how to.
Every time my car starts now it will say drive mode unavailable or shift to park
There’s a recall on this specific year make and model and my powertrain is doing the exactly malfunction that’s states for the recall.
The car had a NTSB recall on the engine. The engine needed to be replaced. After having the engine replaced I was told to pick up the vehicle which shook profusely and then had a check engine light come on only minutes from driving away from the dealership. I turn around and returned the vehicle immediately to have it remedy the situation. It took over a month and the second time I was told to pick up the car, the same thing happened again only minutes from leaving the dealership, except this time the engine started to stutter like it was going to stall. After another month of them attempting to remedy, which is now the 3rd time they told me to pick up the vehicle which was in 22nd December 2023, the engine stalled only 100 yards of driving away from the dealership in fast 2-lane traffic. The progressive deterioration of the new replaced engine after the required recall was and is clearly a danger not only to myself and my family but also to other drivers. They are now saying which is 13 of February 2024 over a month of them trying to fix it, that the car is ready to be picked up. I do not believe this vehicle is safe to be on the road. I am concerned for myself and other drivers safety if I attempt to drive this vehicle. I have been told it has been tested but they said that the other 3 times I have picked up the vehicle. There is no way to ensure or guarantee this vehicle will not stall again in dangerous traffic. I have a video of the incident with the foreman mechanic trying to start the vehicle.
Low oil pressure sensor light is on, came on after car reached 100 thousand miles. Interior glue melted on the doors and roof from the heat and are bucking, I feel is poor manufacturing.
Unknown
April 2023 - While driving at ~ 35mph multiple warning light on the dashboard came on, (including traction control, AWD needs service, drive mode unavailable, emergency brake and several others) the speedometer stopped working (both the digital and analog) and a sluggish sensation was immediate (like the brakes were applied rapidly.) The car was stopped and further investigation showed that the rear brake lights were on, seemingly indicating that the brakes were engaged while the car was in park, with no one in the vehicle. The car would not shut off. The car was taken to the dealership where over 30 codes were reported. 2 sensors were replaced (one brake sensor and the traction sensor) and the dealership reported that multiple updates were performed in the 2 weeks that they had the car. Five weeks after getting the car back from the dealership the SAME condition occurred on the highway at 55mph, in a construction zone with no ability to pull off. After reaching an area where it was safe to pull off, a restart of the car (by disconnecting the battery) had all of the lights going off and the brakes functioning normally. The car was driven straight to the dealership where the issues happened again. The car now has 43 codes. They replaced the HCU/ABS module, which did not fix the issue. The car has been in the service department for 3 weeks without discovering the cause of the lights, lack of speedometer and deceleration.
The contact owned a 2016 Fiat 500X. The contact stated that while her son was driving at 65 MPH, a trailer crossed into his middle lane which forced the vehicle off the road and into the median. The air bags did not deploy as the other driver fled the scene. The contact stated that her son had sustained frequent headaches after the accident but had yet to seek medical attention. A police report was filed. The vehicle was initially towed to an independent tow yard and then to an insurance center where they deemed the vehicle a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was approximately 96,000.
Drive mode unavailable message came on the dashboard and after the traction and sports mode where not available for use. The radio also shut off while driving. Also the car switch from drive to 1st gear
The sensor on right passenger air bag malfunction and air bag light stay on and no crashes happen upon message. Poor fuel consumption components include loss of power and idling and when accelerating. Driver mode unavailable lamp came on
The contact owns a 2016 Fiat 500X. The contact stated that on multiple occasions, the vehicle would not start, and the vehicle had to be jumped. Additionally, while driving at various speeds, the vehicle would stall without warning. The vehicle was towed to the local dealer who diagnosed that the battery was faulty and needed to be replaced. The battery was replaced; however, immediately after retrieving the vehicle, the failure recurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 33,000.
My low pressure oil light continues to pop on and off. My pressure is reading very low numbers and not the required number needed for the oil to reach the top of the pump. The dealership replaced the censor on the car and it continues to pop up. This issue has been confirmed by the dealership advisor that it can be internal with my motor and continues to say it is not covered under the motor recall that was previously done in 2021 on my car. I have spoken with Mopar representative and they have stated that I have a 2 year warranty and that my current issue falls under the guidelines for motor recall. The component has not been inspected by the manufacturer. My oil has been changed and it is full. This is a safety concern because if I am driving my car and something happens to the motor or if the motor locks up while driving, I will severely be injured after i have explained to the dealership my concerns.
2016 Fiat 500X started but would not turn off. I’ve had to get it towed out of work, my batter has died from it being on all night and a day as well. Ive had to get my coworkers to help me out and take my home after it died. The only signal I got prior was a keyless entry. I changed the batter on my key and nothing worked! I would not drive my car far in fear that it would do this far from my job or home! Dealer says that the RF Module is bad due to water leaking into the car. Dealer says that the RF module and another module needs replaced and possibly the two key FOBS will have to be replaced if the current keys do not sync up with the new RF module. I even had my battery replaced that day I went to the dealer. Thought that would help and it did for a bit.
My Radio in my car went the system air bags , ESC lights up and my car while I’m driving goes into neautral so I have to shift to P to Gear for my car to drive so i went the next day told them and they had to make an appointment and told them to might as well do the recall while it was there for Dec 7 th didn’t pick my car up til the next day evening when picked up my car it was doing the same thing after I was so angry until this day I’m still dealing with this almost smashed a few times thru the back because my car goes into neautral out of no where and have to put it all the way on P to Drive again it keeps happening constant and most of the time my son is with me this a real Dangerous Safety Issue and nobody seems to be listening this car is too new to be going thru this and the history I see which is the same problem I’m going thru is either the Powertrain module or transmission module that causes and the Fiat I drive seemed to be a Dangerous i included pictures of what my radio which is the harness head unit says and the issues since radio and my car when my car goes into neautral randomly and it happens 4 to 5 times depending how long I be on the road what is says Supposedly Powertrain recall was done on the 7
The contact owns a 2016 Fiat 500X. The contact stated that on two separate occasions, the vehicle stalled without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 16V529000 (Power Train) which she linked to the failure. The contact called the manufacturer who referred her to the dealer. The dealer advised her to drive the vehicle for 2,000 miles to track the failure and the contact declined. The vehicle remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 39,000.
I was driving my car and it suddenly stopped moving.
The contact owns a 2016 Fiat 500X. The contact stated upon making a complete stop at a traffic light, the vehicle vibrated. There was no warning light illuminated. The contact was able to continue driving. Additionally, the contact stated while driving 40-45 MPH, the vehicle experienced hard shifting from second to third gear. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that three motor mounts were fractured and needed to be replaced. Additionally, the dealer diagnosed that the spark plugs, and an unknown seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not under recall, and the vehicle was out of warranty. The failure mileage was approximately 79,300.
Compramos un fiat 500 x en el 2016 nuevo y hemos sido los unicos propietarios de ese auto o sea que se ha cuidado con esmero conduciendolo muy cuidadosamente y resulta que a las 35000 millas que es lo que ha caminado hemos tenido que cambiar los soportes del motor que normalmente se hace a las 80 o 90000 millas. Hemos tenido que pagar 1386.00 dolares en el dealer para su reparacionporque la garantia no cubre esas piezas( los 3 soportes del motor) y es logico pensar que esto sea un defecto de fabrica al poner piezas de poca calidad.Queremos que alguien nos de una explicacion y nos devuelva la fabrica el dinero invertido.Ya el auto fue reparado en el dealer.Gracias por su atencion.
I lease a 2016 fiat 500x in may of 2020. I received a letter saying there was a recall on my vehicle. Recently my car has completely stopped working. It was using up oil to fast. My car would stall out in the middle of the road. Or my car would not turn on completely. I kept up with maintenance ( oil changes etc. ) in June of 2022 my car started over heating. The day before I had just got my oil changed. I took it to the dealership. Which they told me I blew my head gasket. I don’t believe that’s is what happened. I believe something else had went wrong. Now they won’t help me fix my car even when having FULL coverage warranty. and I’ve been without a car since then.
Vehicle unexpectedly shifted into neutral while in drive
My vehicle collided with another vehicle. The other car air bag deployed while the Fiat front busted radiator, number etc damaged but the driver side did not deploy even on impact.
The contact owns a 2016 Fiat 500X. The contact stated that the cover over the button needed to open the driver’s side door would frequently fall off. Over time, the driver’s side door handle had fractured upon an attempt to open the door. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 65,000.
For 2-3 days prior to incident, upon shifting up a gear and disengaging clutch, RPMs were higher than expected (noticeable revving sound when hitting gas pedal). Wednesday 12/08/21, the vehicle was not maintaining speed on the highway and engine was revving like it was in too low a gear. Vehicle stopped accelerating and lost speed while driving on highway forcing me to pull over and forcing a tractor trailer to swerve around me. Vehicle was disabled at that time. No warning lights were displayed on dashboard. Frederick Auto Repair in Frederick, MD says clutch needs to be replaced despite the vehicle only having ~53,300 miles. Initially thought it would be part of Safety Recall S34/16V-302 but this appears to be for a different model and my vehicle's VIN is not included.
The radio frequency hub has failed or shorted out from possibly water leaking into vehicle. This has caused the car to randomly stop while driving and other times to not start. The car completely stops locking the cars braking system and not allowing the doors to open. The car that has stopped working while Driving and has been stuck locations unable to start. Diagnostics said the car was fine until it has completely shorted out which has made the car unusable and no diagnostics can be run. When the car was brought into the last dealership they were familiar with this problem due to several other vehicles with the same problem being brought in. The mechanics states that this is a problem from water leaking into a part on the trunk hatch that is supposed to be sealed. There have been several cars repaired at the dealer and currently other cars currently waiting for a back ordered part to try to remedy this problem.
Since the car was purchased, the electrical system seems to have an issue that no dealership has been able to diagnose or fix. The forward collision warning system will intermittently turn itself off upon starting or even while driving. The car also frequently blows passenger side lights. More recently at about 67,000 miles, the check engine and transmission warning lights came on while highway driving 2.5 hrs away from home. The car has been in and out of the shop at least 3 times over the past month and a half to try and fix the issue but they have been unable to determine what is wrong with it. They said they found metal in the transmission and therefore replaced the torque converter and valve body. However, the issue persists. A burning smell can now be detected when driving. Car is going into the shop for a 3rd time to try and fix it - leaving owner without a vehicle for another undetermined amount of time and many miles away from home (this time >500 miles away from home). The car supposedly passed all previous recalls - cooling fan, oil consumption, etc. All regular service/maintenance intervals have been kept by the owner.
1 year after purchase the car started having electrical issues, hard gear shifting, turns off or fails to start on first try, car has been serviced at South Miami FIAT since the issues started. The dealer could not identify the issues and told me that they would leave a warranty order open in the event that the warranty expired and the issue was not addressed. The dealer is basically not assisting. I have recently taken my car in for the oil consumption test; at first it failed to later be told that it's working just fine. Problems do no fix themselves and I feel that the dealer is not being totally honest with the situation. I am aware that the consumer is on the losing end of this story, but I will say that I along with many others have had a less than desirable experience with FIAT vehicles. Can someone please respond regarding these issues. I know that the past 2 years have been strenuous on all, but this is my last effort to find a solution to this matter. I have reviewed many other owners with almost identical issues with their cars. Thank you for your attention
Currently the car won’t shift gears out of park. I had it towed to dealer to have it diagnosed and then to another mechanic for a second opinion. There were no warning lights and transmission fluid is not low. It has been a year since it happened (October 2020) and it’s parked because replacing transmission is 6k according to dealer. Manufacturer has not recalled my specific vin but the dealer has told me there are thousands of cars of this model recalled for same exact issue already. This car also the year prior turned off and stayed in park twice. Once at a stop light and then once in park but both of those two times it resolved itself. I took it to the dealer but they couldn’t find anything at the time because it has gone back to working. This is in Georgia. Additionally, the lights go out approximately every 6 months. It’s not fuse or bulbs so I’m forever changing lights. This of course not being the bigger issue. The dealer can’t find what’s causing this but we know for sure the transmission issue is one that’s been recalled in other VINS of this year, make, and model.
I am being notified by Chrysler Fiat of a problem with oil consumption on my FIAT 500X. Since all the FIAT dealerships near me have closed, Chrysler is requiring me to: 1. Travel 1.5 hours to dealership. 2. Have an oil change performed at my expense. 3. Travel 1.5 hours home from dealership 4. Drive 1500 miles. 4. Travel 1.5 hours return to the dealership to verify oil consumption. If excessive consumption, engine will be replaced. (?) As stated by Customer Service. 5. Travel 1.5 hours home from dealership. They will not: A. Reimburse my time (8 hours total) approximately 6 hours drive time and 2 hours wait time. B. Pay for the oil change. Within the last month I have had an oil change. C. Pay for fuel for these trips, approximately 51 miles each way. Total of 200 miles. This is a manufacturing issue. All incurred expenses should be paid by Chrysler.
2016 FIAT 500X EASY SPORT AWD. I TOOK MY CAR IN LAST YEAR DUE TO A CODE IT WAS THREW RELATING TO ENGINE COOLING FAN & FOUND IT WAS ON AN UPDATED RECALL; CAR WAS STALLING BOTH WHILE DRIVING & WHILE AT A COMPLETE STOP, HAD EXCESSIVE OIL CONSUMPTION (1 QRT NEEDED EVERY 2 WKS), SHIFTED HARD FROM 1ST TO 2ND AND ALSO HAD ODD IDLING SOUND AT SPEEDS BTWN 15-25MPH WITH SUDDEN 'POWER BURST' AND LAST, EXCESSIVE HEAT FROM ENGINE RIGHT BEFORE IT THREW THE CODE. FIAT RECALL ASSISTANCE VERY HELPFUL AND GOT ME THE REPLACEMENT PART AND SERVICED AT LOCAL DEALERSHIP. RECALL NEVER SHOWED UP UNDER NHTSA EVEN TO THIS DAY. THE REPLACEMENT PART SEEMED TO CURE ALL EXCEPT FOR THE ODD IDLING SOUND. IT'S AS THOUGH CAR IS GOING TO STALL ANY SECOND, ALMOST A 'KNOCKING' IN ENGINE AND SLIGHT SHAKING CAN BE FELT. RECVD NOTICE TODAY FROM SAME DEALERSHIP THAT TOOK CARE OF LAST RECALL ON MY CAR. APPARENTLY IT HAS BEEN ADDED TO THE POWERTRAIN RECALL 16V529000, SO I WILL BE SCHEDULING AN APPT TOMORROW. WHEN I TRIED TO FIND THE RECALL, MY VIN SEARCH CAME BACK WITH 'YOU HAVE 0 UNREPAIRED RECALLS'??? I HAD TO COMPLETE A SEARCH WITHOUT THE VIN TO FIND OUT WHAT CAMPAIGN IT WAS UNDER. IF DEALER IS SENDING ME ALERTS, CERTAINLY NHTSA SHOULD HAVE MY CAR LISTED FOR THE SAME RECALL AS THEY DO...YOU GUYS DO ALL GO OFF THE SAME RECALL DATABASE AS MFG DO, DON'T YOU?
TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE VIBRATED WITH ABNORMAL SOUNDS COMING FROM THE ENGINE COMPARTMENT, STEERING COLUMN, AND GEAR SHIFTER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FIAT OF MONTGOMERYVILLE (710 BETHLEHEM PIKE, MONTGOMERYVILLE, PA 18936, (215) 855-9540) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE MOUNT TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER'S SIDE TURN SIGNAL INTERMITTENTLY FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HERITAGE FIAT LOCATED AT 11212 REISTERSTOWN RD, SUITE B, OWINGS MILLS, MD 21117 WHO DIAGNOSED THAT THE INTERNAL SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE SWITCH WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 31,000.