NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Ford Ecosport. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Fuel pump failure has caused low engine oil pressure and now the engine in the vehicle has to be replaced
The contact owns a 2019 Ford EcoSport. The contact stated that while driving approximately 35 MPH, the low oil pressure warning light illuminated, and the vehicle started to lose motive power. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced due to the oil pump failing and the belt being loosened which caused engine failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.
The contact owns a 2019 Ford EcoSport. The contact stated that while his daughter was driving at an undisclosed speed, the low oil pressure warning light illuminated, and the engine made an abnormal sound. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer replaced the engine. The manufacturer was made aware of the failure. The failure mileage was approximately 61,000. The VIN was not available.
I was on my way to work and I had a notice of low engine pressure and my check engine light and maintenance signal came on. It felt as though the car could not accelerate and I heard a "whistle sound". I had just had the oil change a few days prior and nothing was found wrong then. I had it taken to the dealership and they said I will need an entirely new engine and that there were metal and rubber pieces in my oil and in my oil filter. The Moses Ford dealership has told me it is at least 3 to 4 months wait for an engine(currently has been waiting for 1 month now) and has refused to give me loaner vehicle. Ford has also refused to help with a loaner unless I pay for it and my warranty company has also said they cannot help with a long term loaner vehicle (only 10 days would be covered)
The contact owns a 2019 Ford EcoSport. The contact stated that while driving approximately 60-65 MPH, the vehicle jerked, lost automotive power, or stalled on several occasions. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was restarted after approximately 5 minutes. The vehicle was taken to the dealer, where an unknown interim repair of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) was performed twice; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that failure might be unrelated to the recall, and that further diagnostic tests were needed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,682.
Powertrain Malfunction/ reduced power Vehicles emission control system The service light has been 3 months after car was purchased in 2023. Dealer claim to fix recall but a week later same light same issues. They fixed car with recalled parts.
Engine stalling. White smoke, clicking noise bb
Oil flow light came on and I went to Walmart to have oil changed and to make sure oil filter was good. went to leave Walmart and oil flow light came on again. they took back in to take another look at it and could find anything noticeable. I was then told I should take it to a mechanic cause to him it seemed like the fuel pump wasn't flowing oil properly. I started home and while on the interstate I started smelling gas and the car started making a very loud whistling noise, like a teacup whistle. I was going 70mph and all of a sudden, the car jerked and quickly went to 30mph with all lights coming on. Had a tractor and trailer quickly coming upon me that had to serve to the next lane to keep from hitting me and almost hitting yet another car in that lane. Could get the car to get up past 30mph so I pulled off to the side of the road and once coming to a complete stop vehicle shut off and wouldn't restart. Had vehicle towed to a garage where I was informed that I need a engine replacement.
My daughter was driving on the highway and her oil light warning came on, followed by her car suddenly not allowing her to accelerate. This was followed by her check engine light coming on. She was able to make it to a Ford dealership in Lubbock, where they told her she needs a new engine. She seems to be one of many with similar issues. The vehicle has just over 80k miles.
Low oil pressure light came on. Pulled over right away. No rough idle or any odd noises. Had it towed to the ford dealership. Was told it was an oil pump retention belt that broke and the engine had no compression. The belt pieces were found in oil. Was told the engine had catastrophic failure due to the belt breaking. And would need to replace the whole engine. The car is a 2019 and only had 70000 miles on it. 10000 miles out of warranty. So I would have to pay for the entire thing. Ford would not take any responsibility. Called the ford costumer service assistance and was told no recalls were put out for that. I know there is a NHTSA investigation going on so I wanted to add my name to the list of people this has happened to.
LOSS OF OIL PRESSURE. Loss of engine power. machanic said that the oil pump is bad.
While driving, the vehicle displayed "Low Oil Pressure, Stop Engine" and we experienced a loss in power. Luckily, we were near our home at the time. We were traveling at approximately 65mph on a busy highway and the vehicle lurched as if it were going into a power-limited mode. We were able to get off of the roadway safely, but we were lucky in doing so. After dodging traffic and getting to a safe location, the vehicle was towed to a local Ford dealership. Upon inspection, they advised that the oil pump/belt/belt tensioner had gone out. This had caused a number of other issues within the engine (timing, bearings, etc) and the entire engine would have to be replaced in reference to SSM 49918. Researching online, there appears to be a large number of drivers experiencing the same issue with a failed oil pump that leads to a failed engine, some of which have seized completely while traveling. Luckily, ours did not seize completely, but the vehicle did drop drastically in power, causing other vehicles to swerve to miss us as we had an uncontrollable loss in speed. The vehicle is currently at the Ford dealership still as I call around to get additional quotes for repair. Ford estimates the cost of repair to be approximately $8,700. Ford customer service also refused any financial assistance due to our "CLV Score" not being "high enough", even though this is a known issue with this engine specifically. When I asked for a copy of the repair order for the quoted repairs from the Ford dealership, they provided me with a repair order with no diagnosis, quote, estimate, or any other information regarding the repairs needed. All information has been by phone with no written documentation on the issue from the service department.
The contact owns a 2019 Ford Ecosport. The contact stated while driving 35 MPH, the vehicle failed to accelerate as needed. The contact stated that the vehicle failed to exceed 40 MPH. The contact stated that the engine oil pressure warning light was illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.
The low oil level indicator light went on while I was driving in my 2019 Ford EcoSport. I stopped at an auto parts store and had them add oil. The light did not go off when we tried to clear the sensor. I drove it home (about a mile) and it struggled to pick up speed and the engine started to knock. I did some research on the model and the government is currently looking into to this issue and there are several lawsuits. All have indicated they were just out of the warranty and the entire engine needed to be replaced. It is going to cost me thousands of dollars to fix this. I was told that there is not indication that there are any issues with the engine or fuel pump until it is too late. There is an open case with the NHTSA (SSM 48093) so this is a very well known issue and will continue to get worse with other EcoSport drivers as they near 60,000 miles. It is HORRIBLE business practice to do this to customers. I now have to pay thousands of dollars for a problem I did not know about it was too late. Ford needs to take responsibility for this.
I am submitting this complaint not out of personal gain but because something bad can and will happen. It almost happened to me had I not been fortunate to pull over on a majorly conjested highway. I was driving on the Atlantic City expressway when my engine seized and my display read an oil light failure I could no longer accelerate I knew I had to pull over immediately because jersey drivers are no joke and had I not someone going 65+ mph would have hit me head on. I no longer had the ability to accelerate so using whatever momentum I had left I used to propel me to the side of the road. I know there is an ongoing investigation in this matter so I can and will do anything to help expedite this.
Car started stalling out then not starting every time filled up with gas, Ford service center took 2 months saying it wouldn't harm the car and then had to replace the purge valve on 10/5/23. On 11/11/23 the low oil pressure light came on without any issues beforehand, oil life at 36%, oil on dipstick. The car lost power when trying to accelerate and started making ticking noise from under the hood. Determined to be failed oil pump and engine, engine has to be replaced.
I got up to get to work on 11/11/23 and my check engine light came on. Then my engine oil light came on. I had just gotten my oil changed not even a full week prior to this. I was driving and my car started to make a knocking noise and started to decelerate while I was coming up a hill. I got it towed to a Ford dealer that confirmed my oil pump went bad and I would need to replace my engine. My car only had 73000 miles on it. I called ford and they said there was nothing they could do. The denied knowing anything about an investigation into the oil pumps on these cars and said they won’t help pay or discount the price. The only option they gave me was to write a letter to some ford department in Michigan and wait on them to write me back as that’s the only way they communicate. Even with me replacing my engine it’s still the same oil pump as the last one so it’s just a matter of time before this one goes out as well. 5600 for a new engine and only a 2 year warranty and no advice on how to prevent this from happening again. They said keep my receipt and keep hoping for a recall. Ford is a joke.
The contact owns a 2019 Ford Ecosport. The contact stated while his wife was driving 40-55 MPH, the low oil pressure warning light illuminated, and the vehicle stalled inadvertently. The contact's wife was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 81,000.
A local mechanic said that the oil pump is clogged due to the timing below falling apart. This is a common issue with the 1.0L Ecoboost
The contact owns a 2019 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while stopped at a traffic light, the light turned green, and the accelerator pedal was depressed, and the vehicle stalled. The contact was able to restart the vehicle; however, the check engine warning light was illuminated, and the “WRENCH” symbol was displayed. The contact had taken the vehicle to an independent mechanic who cleared the warning light and advised the contact that if the check engine warning illuminated again, the vehicle should be taken to a dealer. The contact stated that the check engine light illuminated again while driving at approximately 30 MPH. The contact had taken the vehicle to a local dealer who diagnosed the failure and determined that it was related to the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the vehicle would only be repaired if the engine failed. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
I was driving down the highway and when I got off at my exit my car was running very rough when idling. I was able to make it home however it was very shaky and a knocking was coming from my engine. I had my car towed to the local mechanic where upon inspection they saw that the oil pressure or warning light on the dashboard was on and asked me if I was aware of it. I was not. They did inform me that it is more than likely the oil pump that had failed. I just got the car back in April of 2023, I am currently having it towed to where I bought it, Daytona Nissan. I don't know what to really do from here. Thank you
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact could coast to the shoulder of the roadway, where the vehicle failed to restart. The low oil pressure warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 72,000.
The car steadily lost acceleration power until it wouldn't go above 3k RPM. The car started slowing down and the "low engine oil pressure" warning appeared on the dashboard display. When I pulled off the highway into a parking lot to check the issue, I could hear the engine whirring and knocking, indicating there being almost no oil in the engine despite the dipstick showing full oil and there being no visible leaks. Driving the car would presumably lead to severe damage to the engine.
I was driving to work and had to pull over as my low engine oil pressure light had come on along with a ticking sound in the engine so I pulled over. After waiting 5 hours for a tow I got it to a shop where they are telling me that there is something wrong with the engine. After looking up my vehicle I came across hundreds of people with the same issue.
I had my 2019 Ford Ecosport serviced to have a new battery and brakes installed on it by my local Ford dealership. Approximately 5 days after I picked it up from the dealership, I was on my way to work and driving down I-75 (going approximately 70 mph). I received a sudden notification on my dash that I had low oil engine pressure. I made my way over to the right lane, and started to slow down so I could pull over. I made it to about 30 MPH when my car turned off, my brakes locked, and my steering wheel locked. I had to push with excessive force on the brakes to completely stop the vehicle, and pull with excessive force to make it turn off to pull over. I checked the oil, and it was not low. So, I had it towed to the dealership. Here they told me that a belt had slipped in my engine and caused significant bearing damage. The base estimate that I was given for repairs was 9,000 dollars, and that if my car was manufactured less than a month sooner that these repairs may have been covered by Ford because it is a known issue with this make and model car. I was very concerned that I would not be able to stop my car safely on the highway and now I don't see how I can pay for the repairs.
After a few near death experiences and being stranded several times, my 2019 Ford EcoSport has had a new Sync 3 system, EVAP, and 2 “new” engines. And it’s still not functioning properly. (Was shooting out black smoke, jerking, stalling, screen blackout.) Jerking and the screen blacks out. But according to Ford, it’s ok to drive. Might be the transmission -after a complete diagnostic test and test drive. The car cuts off (not from the start/stop feature).
The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 73 MPH, the vehicle lost motive power and stalled. The low oil pressure sensor warning light was illuminated. The vehicle was towed to the residence and then towed to the local dealer. The contact was informed that the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a case, then referred her to the NHTSA Hotline. The failure mileage was approximately 85,023.
Low pressure oil, fuel pressure, other engine had to be replace
I have had several problems: Turbo replaced in 2022 (twice) Engine replace once in 2022 2023; replaced wire harness 2023 replaced fuel pump 2023 replaced battery 2023 replaced gas control valve All at which was replaced at separate service dates. This car is not reliable. Very unsafe drive. Has been towed 3 times to the Ford Dealer Ship in Chattanooga, TN in the last month and a half. Need to be recalled and deemed unsafe to drive. I have been stranded in the car serval times in since purchasing it new in 2020.
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low oil pressure waring light illuminated, and the vehicle lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The vehicle was towed to an independent mechanic, who diagnosed the vehicle with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 77,000.
The contact's husband owns a 2019 Ford EcoSport. The contact stated that while driving 45-50 MPH, the low oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, where an oil change was performed; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed and determined that the oil pump had failed. The vehicle was not repaired. The dealer was not notified of the failure. The contact stated that the engine and the oil pump were previously replaced by the previous owner of the vehicle. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and advised the contact to replace the engine. Additionally, the manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 180,000.
Unknown
A low oil pressure indicator appeared. Car began to sputter. Heard a loud boom under the hood. Car began to slow and would not accelerate. Engine died. Was able to get Car to the side of the road. We were stuck in the middle of nowhere, with our special needs child in the car with us. This is a potentially dangerous situation. Called for a tow to the dealership. Was told that the car could not be towed there due to dealership being closed, and for some unfathomable reason, the dealership did not have a drop off lot. Having no other choice, i had to pay an extra $100 dollars to have the car towed to my regular mechanic. He determined the the oil pick-up tube was blocked, the turbo was broken, and that the engine should be replaced. Total cost so far has been over $700. Was told by Ford to have the car towed to the nearest Ford dealership which was in Belvidere. The dealership was going to charge me $400 for an unrelated repair, before they would look for "other problems". Contacted Ford. They told the dealer to do a proper diagnostic and repair. Got a call this morning saying they replaced the tubo. However, they did not replace the timing belt which is known to be the common cause of the problem. And they want to charge me a deductible for what is clearly a faulty Ford engineering issue. As my research has shown this to be a fairly common failure with the Ford eco-boost engine. A total recall on this engine is clearly and urgently needed. Please help.
While driving, my engine suddenly started straining, would not accelerate beyond 45 mph and the low oil pressure light came on. Our speed would not exceed 45 mph and since we were on the interstate we were almost hit from behind by several vehicles before we could get pulled off the road. We immediately checked the oil level, which we discovered was not low and we could not visibly see any other issues that would cause this issue. We continued to drive the vehicle approximately 20 miles to home via the interstate with our emergency flashers on. We took it to a Ford dealer where we were informed the engine oil pump belt tension had failed and the repair cost was $6,100. It appears this is a known defect in the 2019 Ford EcoSport, 1.0L EcoBoost engine with at least five Technical Service Bulletins (TSB) being issued, the first on July 22, 2019, prior to our purchasing this vehicle. The TSB states if the defective part breaks/fails it could result in engine failure requiring engine replacement. For should have never sold this vehicle to us knowing this issue existed.
Stalling, jerking, losing power
My girlfriend was driving and all of a sudden the low oil pressure sensor goes off on the dashboard, and the car starts shaking violently from the engine. After towing the vehicle to our local mechanic, they confirmed that this was an engine problem due to issues surrounding the oil pump in these vehicles. We towed the vehicle a second time to ford to have the engine replaced. This is apparently a known issue among 2018-2019 Ford EcoSports with the 1.0 L engine that leads to oil pump failure and destroys the engine. The dealer also found this issue and is covering it under warranty, but this was a serious safety hazard as it occurred while my girlfriend was driving home, and could’ve easily caused an accident on the busy road she was driving on. There are a multitude of reports of this same thing happening to hundreds of others online. The recall for this engine must be issued sooner rather than later.
The contact's mother owns a 2019 Ford EcoSport. The contact stated that while driving at approximately 45 MPH, the vehicle lost motive power. The low oil pressure chime and message were displayed on the instrument panel. The contact called an independent mechanic who had changed the oil prior to the failure. The vehicle was towed to the local dealer, where it was diagnosed that the engine had seized. The belt and hose had become loosened. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 84,000.
See attached document for complaint.
On 10/01/2023 I was on my way to the airport with my son all of a sudden as I was driving the low engine oil pressure warning light came on!! Before this never had any other lights come on No other issues kept my car well maintained Now my car is at a shop because the engine is locked up. Just bought this car From a used car dealership in Jan 2023
The contact's husband owns a 2019 Ford EcoSport. The contact stated that while driving at 45 MPH; an abnormal popping sound began to emit from the vehicle. The vehicle also began to hesitate upon the depression of the accelerator pedal. The "Low Oil Pressure" message appeared on the instrument panel; however, upon inspection, the oil level was found to be normal. The vehicle was initially towed to an independent mechanic where it was discovered that the oil line had been contaminated with various particles which caused the failure. The vehicle was then towed to a dealer and the turbocharger was replaced; however, the failure returned soon after the repair. Recently, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 63,000. VIN tool confirms parts not available.
Engine failed and had to be replaced and then 3 months later the engine failed again.
While driving on the freeway going roughly 68mph, a maintenance notice came on my dash stating “Engine oil pressure low”. Prior to this, the car ran fine and there were no lights on the dash. Soon after the oil light came on (despite the oil being changed less than a month prior), followed by the maintenance light. At this point the car began to stop accelerating, causing my speed to drop to between 48mph and the low 50s in the fast lane, and cars were having to swerve around my vehicle. It began to shudder and the check engine light turned on. I unfortunately was not in a safe place to pull over, and had to maneuver across the freeway at night going roughly 48mph still an hour away from home. When I looked up what this maintenance light was caused by, my search resulted in a faulty engine oil pump that may cause engine failure. Please understand, I have only had this car for 8 months and it has LESS than 60K miles on it. The car had been well maintained and had a recent oil change as standard.
The car completely shut off while I was driving. I was on the road when it shut down which put me and others at risk who were behind me in traffic. The car was towed to the ford dealership. They have called and confirmed that it needs a new engine. No warning lights were on prior to the vehicle stopping.
The 2019 Ford Eco Sport had the loss of oil pressure indicator light turn on all of a sudden. Took to a local mechanic and the oil pressure belt in the engine malfunctioned and is not lubricating the entire engine which could cause the car to freeze up instantly and unexpectantly. It was dangerous to me and others if the car just stopped driving all of a sudden. I stopped driving the car and had it towed to the dealership. The loss of oil pressure light turned on for the first time yesterday 9/26/23. Apparently, this is a common problem for the Eco Sport and the engine is on back order.
The contact owns a 2019 Ford EcoSport. The contact stated while driving 60 MPH, the vehicle started to decelerate independently and failed to exceed 30 MPH. The contact stated that the oil pressure and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a general engine failure. The contact was informed that the engine needed to be replaced. The vehicle was taken to an independent mechanic, who confirmed the diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 106,000.
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle would not accelerate. The low engine oil pressure, check engine light, and manual warning lights were illuminated. The contact stated that the brakes were also inoperable. The vehicle was towed to the dealer. The vehicle was diagnosed with a failed oil pump which caused significant engine damage in the long block. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 67,000.
Engine has failed due to an issue stemming from their oil pump. Some report seeing a low oil level warning lamp on their dash right before they lose power, in some cases while the vehicle is in motion.
My vehicle is about three years old and with no prior warnings that something may be wrong, I received a “Low Engine Oil Pressure” warning while driving down the highway that caused me to pull the vehicle over. Acceleration was affected and the car was not operating properly and so I received a tow to a shop. The shop called to inform me that it is in need of a total engine repair and would cost me about $8500 for a used engine since Ford does not currently have any new ones available. I spoke with Ford customer service as well as my dealership who both informed there were no current options for financial assistance from Ford at this time. I am now left with a vehicle that requires more money in repairs than I have to pay it off. Ford is well aware of this issue and I know I am one of many Ford owners who are now left with this problem. This is not the first issue I have had with this vehicle. Approximately a year ago my computer system that handles my back up camera and hands free technology also stopped working and is in need of an APIM replacement which is about $4000. This is also an issue well known to Ford users and impacts the safety of the drivers. All in all to make necessary repairs would cost almost as much as the MSRP for the vehicle itself and I still have half of that to continue to pay on.
See attached document for complaint
The engine in my Ford Ecosport lost oil pressure. I was driving on the expressway away from home. All of a sudden my car started shaking and then it started slowing down. It slowed down more and more until the low oil pressure light came on. Luckily for me I was close to an exit so I worked my way slowly to the exit, which had an oil change shop near. At the shop where I get regular oil changes, they told me that my filter had no oil on it. There was gas in my oil. It ran out like water. At the repair shop, they told me that the engine would start, get pressure and then suddenly loose all the oil pressure. They said the only way to fix the problem is to get a new engine for $7,000. I am a college student. I bought a newer car less than one year ago and have been paying a payment of $350 so I wouldn't break down during my transit from school to home to work. The Ford dealership told me that now my car is only worth $5,600 instead of the $17,000 that I owe. I can't get a new car because that much negative equity won't transfer to a new car. If I go get the new engine that engine is going to have the same problem because Ford hasn't fixed the problem. I serviced my car with regular oil changes. I feel that Ford should stand behind their products and make this right. I have no car to get to school or work now. I have a payment of $350. I feel like this is a Lemon car and if Ford won't fix it on their own that a recall should happen to fix a product that could have made me walk on the busy expressway in bad weather, the middle of the night, etc. I'm a young female!!