NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Ford Edge. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
DOOR AJAR LIGHT AND CHIMES WILL STAY ON EVEN THOUGH THE DRIVERS DOOR IS OBVIOUSLY CLOSED. NO MATTER HOW HARD YOU CLOSE THE DOOR IT STILL DOES THIS . THIS PROBLEM ALSO WILL NOT ALLOW THE DOORS TO BE LOCKED WHILE DRIVING . THAT IS A HAZARD ! ALSO, WHEN THE CAR IS PARKED, THE HEAD LINER LIGHTS STAY LIT FOR 10 MINUTES UNTIL THE COMPUTER DEFAULTS THEM TO TURN OFF. BECAUSE THE SENSOR THINKS THE DOOR IS AJAR. I DO BELIEVE THIS IS A HAZARD, DO BEING ABLE TO LOCK THE DOORS WHILE DRIVING IS UNACCEPTABLE:( *TR
PURCHASED A CAR FROM : PLATINUM AUTO GROUP, INC. 29300 GODDARD RD. ROMULUS, MI 48174 PHONE- 313-205-4844 PLATINUM AUTO SPECIALIZES IN BUYING, REPAIRING AND SELLING WRECKED REBUILT USED CARS.THE CAR HAD BEEN IN AN ACCIDENT AND WAS REPAIRED AS WE WERE TOLD WE TOOK THE CAR TO GET LOOKED OVER AFTER WE RECEIVED IT. OUR FORD MECHANIC ADVISED US THE PASSENGER AIR BAG HAD NOT BEEN PROPERLY FIXED AND THAT HE WAS NOT SURE IF IT WOULD OPERATE PROPERLY AND IF IT WOULD, EVEN IF IT WOULD BE SAFE. THE HOLE IN THE DASH CAUSED BY THE PREVIOUS ACCIDENT HAD BEEN PATCHED WITH A RUBBER FLOOR MAT AND NOT TO FORD MOTOR SPECS. WHEN WE CONFRONTED THE DEALER ABOUT THE PATCH JOB WE WERE TOLD IT WAS " A CUSTOM MADE AIR BAG COVER, WE USE THEM ALL THE TIME" HE SAID. DEALER FINALLY AGREED TO REPAIR AIR BAG AS WELL AS OTHER ITEMS ON THE CAR. WE GOT THE RUN AROUND FOR SEVERAL MONTHS, DEALER TOLD US THEY WOULD FIX IT AND NEVER HAVE. WE NOW HAVE A CAR THAT WE CAN'T DRIVE AS IT IS NOT SAFE AND WILL NOT PASS NEBRASKA SAFETY INSPECTION AS IT SITS. I HAVE PICTURES OF THE DASH FOR REVIEW. I WOULD LIKE TO BE CONTACTED BY YOUR AGENCY AS TO A RESOLUTION. *TR
WHEN MY DRIVER'S SIDE DOOR IS CLOSED, THE DOOR OPEN SENSOR CHIMES & THE DOOR OPEN INDICATOR IS LIT UP ON THE DASHBOARD. IF I SILENCE IT, THE LIGHT REMAINS ON AND ANYTIME I COME TO A STOP AND MY FOOT IS REMOVED FROM THE BRAKE, THE ALARMS START CHIMING AGAIN. I TOOK IT TO THE DEALERSHIP ON 10/3/14 FOR THIS ISSUE AS WELL AS TWO OTHER ISSUE, ONE OF WHICH IS PART OF THE DOOR PANEL POPPING APART. WHEN I GOT THE CAR BACK, THE PROBLEM NO LONGER EXISTED. FAST FORWARD TO THIS LAST MONTH. THE DOOR WAS AGAIN BECOMING AN ISSUE. MEANING, THE PROBLEM EXISTED EVERY TIME I CLOSED MY DOOR BUT IF I KEPT CLOSING AND OPENING THE DOOR, EVENTUALLY AFTER 5-6 TIMES, THE CAR WOULD REGISTER THE DOOR AS CLOSED. I MADE AN APT TELLING THE SERVICE GUY THAT I WAS HAVING THE PROBLEM AGAIN AND WE MADE AN APT. I DROPPED OFF MY CAR YESTERDAY AT 3:30. WE GOT A CALL AT 4 PM STATING OUR CAR IS NO LONGER UNDER WARRANTY AS WE ARE OVER OUR 36,000 MILEAGE LIMIT (WE ARE AT 39,000). I REMINDED HIM IT WAS COVERED BECAUSE THE ISSUE WAS REPORTED LAST YEAR WHEN THEY FIXED IT. HE (SAM) TOLD ME THAT HE HAD GONE THROUGH MY INVOICES AND THERE IS NO RECORD OF THIS WORK BEING DONE. I THEN SAID MAYBE THEY FIXED IT AND FORGOT TO WRITE IT DOWN. I WAS TOLD NO THAT COULD NOT HAPPEN. I SAID THEY HAD TO TAKE THE DOOR PANEL OFF FOR THE OTHER ISSUE AND I WAS TOLD THAT WAS NOWHERE NEAR THE SENSOR. I WENT TO THE PARTS COUNTER AND WAS TOLD THAT INDEED, THE SENSOR IS ON THE EDGE OF THE DOOR AND YOU WOULD NEED TO REMOVE THE PANEL TO GET TO IT. THEY TOLD ME THAT THEY WOULD NOT COVER IT. I THEN INFORMED THEM OF HOW MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE SO IT IS OBVIOUSLY NOT A WEAR AND TEAR OR PERSONAL MISTREATMENT ISSUE AND THAT FORD SHOULD NOT BE SHIRKING THEIR RESPONSIBILITY AND I WAS TOLD MY CAR WAS BEING BROUGHT AROUND. UGH. SO IT IS STILL NOT FIXED AND I AM EXPECTED TO COME OUT OF POCKET TO FIX IT. I CAN TELL YOU THIS.
Entire panel system shuts down when driving at various times. Non-functioning lights, speedometer, and warning systems. Entire panel across Ford Edge goes black. Driving at night and the entire cabin and headlamps shut off immediately. No hazard lights. Ford stated my vehicle is not recalled due to being manufactured at another plant from other recalls of the same year, model and make. Vehicle has less than 28,000 as of this date. Available for inspection immediately.
WE'RE KEEPING SMELL BURNING "RUBBER BURNING" SMELL LIKE A FIRE BURN. TRANSMISSION FLUID WAS EMPTY AND NO FLUID THERE WITH NO LEAKING, I HAD TO POUR FLUID. TOOK THIS TO DEALERSHIP, THEY SEEMS DO NOT WANT TO HELP OR SOMETHING LIKE THAT. THEY WERE TOLD ME IT WAS FINE, DIDN'T SEE ANYTHING WRONG WHICH THIS IS NOT FIRST TIME THAT I COMPLAIN ABOUT THAT. I HAVE DECIDED TO READ ANOTHER PEOPLE WHO COMPLAIN ABOUT SMELL ISSUES SO I AM NOT ONLY ONE. IT HAS ALSO NOT CONTROL VERY WELL WHEN I WAS SPEEDING. *TR
WARNING COME ON THAT THE DRIVER DOOR IS AJAR EVEN THOUGH IT ISN'T. I HAVE TO SLAM THE DOOR SHUT SEVERAL TIMES BEFORE IT GOES OFF. THE OTHER DOORS DO NOT LOCK WHEN THIS HAPPENS AND ENDANGERS MY CHILD BECAUSE OF THIS. ALSO CANNOT LOCK THE DOORS WHEN LEAVING IT PARKED IF THIS HAPPENS. THIS ISSUE IS WELL DOCUMENTED BY MANY PEOPLE. I HAVE NO IDEA WHY NHTSA WILL NOT ACT ON THIS. *TR
SHUT OFF ENGINE, PULLED OUT THE KEY, WHILE LEAVING THE VEHICLE THE IGNITION ALARM WAS SOUNDING LIKE THE KEY WAS STILL IN IGNITION. HAD TO REINSERT KEY PULL IT OUT AND THE IGNITION ALARM SHUT OFF. THE SECOND TIME THE CAR WOULD NOT START UNTILL THE IGNITION WAS JIGGLED WITH KEY IN SAME.
DRIVER SIDE FRONT DOOR AJAR LIGHT REMAINS ON AFTER DOOR IS CLOSED
DOOR SENSOR SHOWS DOOR JAM AND ACTUALLY IT IS SHUT AND DOOM LIGHT WILL NOT GO OFF AND DOORS WILL NOT LOOK AUTO WHILE DRIVE I HAVE BEEN TOLD THIS IS A PROBLEM WITH DOOR SENSOR AND MANY COMPLAINTS HAVE BEEN MADE. *TR
"DRIVER DOOR AJAR WARNING_. HAVE TO SHUT THE DOOR NUMEROUS TIMES IN ORDER FOR THE WARNING TO GO OFF. INTERIOR LIGHTS STAY ON UNTIL THE DOOR IS SHUT NUMEROUS TIME WHICH HAS GOTTEN TO BE REALLY A PAIN. STARTED EXPERIENCING THIS PROBLEM JUST OUTSIDE THE VEHICLE MILEAGE WARRANTY. DEALER HAS REFUSED TO REPAIR UNDER WARRANTY. THIS SUCKS. *TR
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STARTED THE VEHICLE AND THE WARNING INDICATOR DISPLAYED THAT THE FRONT DRIVER SIDE DOOR WAS AJAR EVEN THOUGH ALL FOUR DOORS WERE CLOSED SECURELY. THE FOUR DOORS FAILED TO LOCK WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THE CONTACT WAS UNCERTAIN OF THE SPECIFIC PART THAT WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
INSTRUMENT PANEL SHOWS DRIVER DOOR AJAR WHEN DOOR IS NOT AJAR. DOOR HAS TO BE OPENED AND CLOSED REPEATEDLY UNTIL INSTRUMENT PANEL NO LONGER SHOWS DRIVER DOOR AJAR. THIS PREVENTS THE CAR FROM BEING PROPERLY LOCKED. THE DOOR AJAR LIGHT WILL RANDOMLY COME ON WHILE DRIVING, CAUSING CABIN LIGHTS TO ILLUMINATE, WHICH IS ESPECIALLY HAZARDOUS WHEN IT IS DARK OUT. THIS IS A SERIOUS ISSUE WITH MULTIPLE FORD VEHICLES AND MUST BE ADDRESSED. *TR
THE DRIVER'S SIDE DOOR LATCH ASSEMBLY HAD TO BE REPLACED BECAUSE THE SENSOR ALWAYS INDICATED THE DOOR WAS OPEN, SOUNDING THE CHIME, WHEN THE DOOR WAS CLOSED TIGHT. THE REPAIR CAME TO THE TUNE OF $422.11 FOR A CAR THAT IS ONLY ONE YEAR OLD! *TR
THE DRIVERS DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS COMPLETELY CLOSED. THE INTERIOR LIGHTS REMAIN ON AND THE DOORS WILL NOT LOCK DUE TO THE DOOR AJAR WARNING LIGHT BEING ON. EVERYTIME I PRESS THE BRAKES TO STOP THE TRUCK TELL ME TO SHIFT THE TRUCK TO PARK BECAUSE OF THIS. *TR
THE DOOR AJAR WARNING LIGHT CONTINUED TO STAY ON EVEN AFTER CLOSING THE DRIVER SIDE DOOR. WE "GOOGLED" THE SITUATION AND FOUND OUT THAT MANY OWNERS OF FORD EDGE VEHICLES HAVE REPORTED THIS PROBLEM. WE TOOK IT TO A DEALERSHIP TO GET REPAIRED. WE DID HAVE AN EXTENDED WARRANTY, BUT ENDED UP PAYING $150 DIAGNOSTIC FEE. THE TOTAL COST WAS $459.00 (EXTENDED WARRANTY PAID). AFTER READING THE BLOGS ABOUT THIS REPAIR, WE WOULD LIKE TO SEE THIS BE A RECALL FOR THE VEHICLE. *TR
THE DOOR IS SHUT COMPLETELY AND IT IS STILL TELLING ME THAT THE DOOR IS AJAR. *TR
I HAVE A 2013 FORD EDGE AND THE DRIVER SIDE DOOR SENSOR WILL NOT RECOGNIZE WHEN THE DOOR IS CLOSED. I LOOKED AROUND ON THE INTERNET AND THIS SEEMS TO BE A FAIRLY COMMON PROBLEM AMONG FORD EDGES. IT IS NOT ONLY ANNOYING, BUT IF YOU AREN'T CAREFUL TO CHECK, IT CAN DRAIN YOUR BATTERY AS WELL BECAUSE THE DOME LIGHT WILL REMAIN ON AS THE VEHICLE THINKS THE CAR DOOR IS AJAR. SO FAR FORD ISN'T REPLACING THIS UNDER ANY SORT OF WARRANTY.
THE DRIVER'S SIDE DOOR SENSOR IS NOT WORKING. WE HAVE TO SLAM THE DOOR SEVERAL TIMES FOR THE DOOR TO CLOSE. RIGHT NOW MY HUSBAND HAS BEEN IN THE GARAGE FOR OVER 20 MINUTES TRYING TO GET THE EDGE TO RECOGNIZE THAT WE SHUT THE DOOR. THE VEHICLE IS CURRENTLY OFF AND NO KEYS IN THE CAR. YOU CAN ALSO SIT IN THE CAR AND SHUT THE DOOR WITH THE KEY IN THE IGNITION AND IT WILL NOT RECOGNIZE THAT YOU HAVE CLOSED THE DOOR. THE PROBLEM OCCURRED LAST FALL AND WAS OCCASIONAL, BUT HAS BEEN CONSISTENT IN THE LAST MONTH.
GET DRIVER DOOR AJAR ALARM WHEN DRIVER DOOR IS CLOSED, WHICH KEEPS DOME LIGHT ON, WON'T ALLOW DOORS TO LOCK WHEN DRIVING, AND WHEN DRIVING AND GO FROM STOP TO DRIVE GET ALARM SHIFT TO PARK BECAUSE IT SENSES DOOR IS AJAR. THIS HAS BEEN REPAIRED AND REPAIR LASTED ABOUT 6 MO. HAVE TO SHUT DOOR SEVERAL TIMES BEFORE IT SENSES DOOR IS CLOSED AND THEN ON SOME OCCASSIONS ALARM WILL NOT GO OFF AT ALL.
THE DOOR AJAR SENSOR ON DRIVER'S DOOR HAS FAILED 3 TIMES. THE FIRST TIME WAS THE DAY WE PURCHASED THE VEHICLE. THE DEALERSHIP FIXED IT. THE NEXT TIME WAS IN FEBRUARY. NOW IT HAS FAILED AGAIN. AFTER YOU ENTER THE VEHICLE, AND SHUT THE DOOR THE SENSOR STILL READS AS THE DOOR IS OPEN. THE DOORS WILL NOT LOCK THE INTERIOR LIGHTS WILL NOT GO OUT, AND WHO KNOWS WHAT ELSE ISN'T ACTIVATED.
WHEN THE DRIVER'S DOOR IS CLOSED THE DISPLAY PANEL SHOWS THE DRIVER'S SIDE DOOR IS OPEN. *TR
AROUND 8/25/2014 I NOTICED MY BREAKS MAKING A FUNNY HISSING NOISE WHEN I PUSHED ON THE BRAKES. IT SEEMED TO BE BRAKING (STOPPING) FINE, BUT STILL WORRIED ME. I TOLD MY HUSBAND ABOUT IT A COUPLE DAYS LATER AND HE WAS UNSURE OF THE PROBLEM. AS DAYS PASSED, THE BRAKES GOT WEAKER AND WEAKER (TAKING A LOT LONGER TO COME TO A COMPLETE STOP). I NOW HAVE TO START BRAKING A LOT FURTHER BACK THAN NORMAL TO COAST INTO A STOP. THIS MORNING (9/11/2014) I WAS ABOUT TO BACKUP INTO A PARKING SPOT IN MY COMPANIES PARKING GARAGE; WHILE I WAS PREPARING TO ANGLE MY CAR TO REVERSE INTO THE SPOT, MY BRAKES LOCKED UP AND WOULD NOT STOP! I ALMOST ROLLED INTO THE PARKED CAR IN FRONT OF ME. I HAD TO THROW MY CAR IN REVERSE BEFORE I ACTUALLY HIT THE PARKED CAR!! I AM TAKING MY CAR INTO THE DEALER FIRST THING IN THE MORNING! APPEARS FROM OTHER RECENT COMPLAINTS THAT THIS IS AN ONGOING ISSUE AND IT NEEDS TO BE RESOLVED. WHAT IF I HAD BEEN TRAVELING AT A FASTER RATE OF SPEED WHEN MY BRAKES DECIDED TO FAIL? THIS IS PUTTING MY LIFE, MY FAMILIES LIFE, AND OTHERS ON THE ROAD AT RISK!! *TR
2 PROBLEMS. ONE THE DOOR SAYS IT'S NOT CLOSED SO IT WON'T LOCK. THERE FORE IT WON'T LOCK ANY OF THE DOORS. MEANING I CAN'T KEEP PEOPLE FROM GETTING INTO MY CAR. IN MY CITY THAT'S A SAFETY ISSUE. PEOPLE ARE ALWAYS TRYING TO JUMP IN AND TAKE PEOPLE'S CARS. WE FIXED IT ONCE UNDER WARRANTY BUT IT WENT OUT AGAIN AFTER WARRANTY. SECOND ISSUE IS ENGINE LIGHT COMES ON. IT WILL BE THE DOOR THE THE DOOR WILL SAY IT'S CLOSED NEXT THE ENGINE LIGHT WILL COME ON BUT NOTHING IS WRONG. WE'VE HAD IT FIXED AND LOOKED AT.
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE HAD AN OIL LEAK AND THERE WAS AN ABNORMAL ODOR COMING FROM THE ENGINE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE OIL PAN WAS REPLACED AND THE OIL WAS REPLENISHED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
THE DRIVERS DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS COMPLETELY CLOSED. THE INTERIOR LIGHTS REMAIN ON (HARD TO SEE AT NIGHT WITH THE INTERIOR LIGHT ON) AND THE DOORS WILL NOT LOCK DUE TO THE DOOR AJAR WARNING LIGHT BEING ON. EVERY TIME I PRESS THE BRAKES TO STOP THE TRUCK TELL ME TO SHIFT THE TRUCK TO PARK BECAUSE OF THIS. *TR
OUR 2013 EDGE WILL GO TO IDLE AND STOP PULLING RANDOMLY, THE WRENCH LIGHT COMES ON HAVE TO PULL OVER AND SHUT OFF THEN IT WILL RESET. THIS HAPPENED YESTERDAY WITH MY WIFE DRIVING VEHICLE ON A ENTRANCE RAMP AT NIGHT, CARS COMING ONTO RAMP ALMOST HIT HER BECAUSE IT IS NOT WELL LIT THERE. WILL NOT LET HER DRIVE VEHICLE ANY MORE UNTIL WE CAN GET A THROTTLE BODY REPLACED. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS HURT OR KILLED WITH THIS TYPE OF FAILURE. FORD NEEDS TO SEND OUT A SAFETY RECALL FOR THIS FAILURE!!!!!! *TR
DRIVER DOOR SWITCH NOT LETTING MODULE KNOW THE DOOR IS CLOSED. DOOR WOULD HAVE TO BE OPENED AND CLOSED MULTIPLE TIME BEFORE MODULE OR SWITCH WOULD PICK IT UP. WHAT AFFECT WILL THIS HAVE ON THE AIR BAGS IF I NEED THEM? *TR
I HAVE A 2013 FORD EDGE SE WITH DRIVER DOOR ISSUE OF NOT LOCKING EVEN IF DOOR IS SHUT. DOOR CHIME COMES ON LETTING ME KNOW THAT THE DOOR IS NOT SHUT EVEN THOUGH IT IS. IF THE DOOR IS NOT REGISTERING WITH THE MODULE SAYING IT IS SHUT WHAT IMPACT WITH THIS HAVE ON THE AIR BAGS GOING OFF WHEN NEEDED. *TR
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14S393000 (SUSPENSION). THE DEALER PERFORMED THE RECALL REPAIR, BUT THE VEHICLE SHOOK, VIBRATED, AND WAS EXTREMELY DIFFICULT TO STEER AFTERWARDS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 37,116.
WHEN YOU CLOSED THE DOOR THE SENSOR SOUNDS LIKE THE DOOR IS OPEN. LIGHTS STAY ON AND IS IMPOSSIBLE TO TURN ON THE ALARM. CAUSED DAMAGED TO THE BATTERY. YOU NEED TO CLOSE THE DOOR SEVERAL TIMES BECAUSE THE SENSOR KEEP INDICATED THAT THE DOOR IS OPEN.
1. SENSOR FOR FUEL, HAD TO PAY FOR A KEYED GAS CAP 2. TWICE DOOR AJAR ON , TOOK TO GARAGE FIRST TIME, NOW IT IS THE SECOND TIME THAT IT IS DOING IT. *TR
TL*THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE "DRIVERS DOOR AJAR" WARNING LIGHT ILLUMINATED SPORADICALLY. AS A RESULT, THE VEHICLES WARNING CHIMES WOULD INTERMITTENTLY ACTIVATED, THE MAP LIGHTS IN THE VEHICLE WOULD STAY LIT, AND THE DOORS WOULD NOT LOCK ON THEIR OWN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 114,651.
SENSOR KEEPS SAYING DRIVERS SIDE DOOR IS OPEN AND THE DOOR IS CLOSED. YOU CAN SLAM THE DOOR HARDER AND IT STILLS BEEPS & SHOWS DOOR IS OPEN!!! *TR
INSTRUMENT PANEL SHOWS DRIVER DOOR AJAR WHEN DOOR IS NOT AJAR. DOOR HAS TO BE OPENED AND CLOSED REPEATEDLY UNTIL INSTRUMENT PANEL NO LONGER SHOWS DRIVER DOOR AJAR. THIS PREVENTS THE CAR FROM BEING PROPERLY LOCKED. THE DOOR AJAR LIGHT WILL RANDOMLY COME ON WHILE DRIVING, CAUSING CABIN LIGHTS TO ILLUMINATE, WHICH IS ESPECIALLY HAZARDOUS WHEN IT IS DARK OUT. THIS IS A SERIOUS ISSUE WITH MULTIPLE FORD VEHICLES AND MUST BE ADDRESSED. *TR
THE DOOR AJAR SENSOR WENT ON. WHEN THAT GOES ON WHEN BACKING UP YOU CAN'T SEE BECAUSE THE DOME LIGHTS STAYS ON CAUSING A DANGEROUS SITUATION. IT CREATES A GLARE MAKING IT HARD TO SEE WHAT IS BEHIND YOU. THE DOME LIGHT WILL FINALLY SHUT OFF WHEN YOU GO FORWARD WHEN A CERTAIN SPEED IS MEET. ALSO WHEN THE DOME LIGHT IS ON BECAUSE OF THE SENSOR IT WILL NOT LOCK THE DOOR. THIS SENSOR ON MY CAR WAS CLEANED ON 7/31/14 BY A FORD DEALER. THIS ONLY LASTED ABOUT SIX MONTH AND I JUST HAD IT THE DOOR LATCH REPLACED ON 1/13/15 BECAUSE OF THE SAME PROBLEM. RECENTLY I WAS STUCK IN TRAFFIC BECAUSE A SNOW STORM IN WHICH IT TOOK ME 2-1/2 HOURS TO GET HOME. MY TYPICAL COMMUTE HOME IS 45 MINUTES. WHILE I WAS IN TRAFFIC 5:00 PM ON 1/8/15 THE DOOR AJAR SENSOR CAME ON. THE TRAFFIC WAS MOVING SLOW, MY DOME LIGHT CAME ON AND STAYED ON FOR OVER AN HOUR WHICH CREATING A GLARE WHILE DRIVING. IT WOULD NEVER SHUT OFF BECAUSE I NEVER REACHED THE FORWARD SPEED FAST ENOUGH TO TURN IT OFF, ALSO EVERY TIME I LET MY FOOT OFF THE BREAK A BELL WOULD SOUND. I HAVE SPOKEN TO OUR LOCAL FORD DEALER AND THEY SAID THEY CAN'T DO ANYTHING ABOUT THIS UNTIL FORD ISSUES A RECALL. IT IS DOCUMENTED ALL OVER THE INTERNET THAT THIS IS A COMMON PROBLEM WITH FORD EDGES. I FEEL THAT WITH THE GLARE CAUSED BY THE DOME LIGHT STAYING ON CREATES A HAZARD TO BOTH ME AND MY FAMILY AND FORD SHOULD HAVE THE RESPONSIBILITY TO DO SOMETHING ABOUT THIS. *TR
DOOR AJAR LIGHT IS ON AND DOOR IS CLOSED.ALSO INTERIOR LIGHTS STAY ON AND THIS IS VERY DANGEROUS DRIVING AT NIGHT.FORD WILL NOT FIX IT,NO RECALLS.PEOPLE HAD THE SENSOR REPLACED ON DOOR AND LIGHT CAME ON AGAIN.WASTED TIME AND MONEY.
BACK HALF OF THE VISTA ROOF EXPLODED IN ALL FOUR CORNERS. THERE ARE SOME CRACKS IN THE MIDDLE OF THE GLASS, BUT THE CORNERS ARE BLOWN OUT; ESPECIALLY TOWARDS THE REAR. THE ROOF INSIDE THE CAR LOOKS LIKE IT WAS SUCTIONED UP. I WAS DRIVING AND HEARD A VERY LOUD POP. WHEN I STOPPED TO AND CHECKED THE ROOF I FOUND THE BROKEN GLASS. THE CAR IS LIKE NEW AND THERE HAD BEEN NO PRIOR INCIDENTS OR DAMAGE TO IT. I TAKE VERY GOOD CARE OF THE CAR. THERE WAS NO IMPACT WHEN THIS HAPPENED; I WAS JUST DRIVING DOWN THE ROAD ON A HOT SUMMER DAY. FORD CLAIMS THEY ARE NOT RESPONSIBLE. THERE IS NO EXPLANATION AS TO HOW THIS COULD HAPPEN OTHER THAN A DEFECT IN THE GLASS OR INSTALLATION OF IT. I HAVE READ ABOUT SEVERAL OTHER FORD EDGE OWNERS THAT THIS HAS HAPPENED TO. *JS
MY DOOR AJAR LIGHT CONTINUES TO COME ON. I SHUT THE DOOR MULTIPLE TIMES AND SOMETIMES IT TURNS OFF AND SOME TIMES IT DOESN'T. I THINK THE LOCK OR LATCH ON THE DOOR IS FAULTY. *TR
DOOR AJAR SENSOR INDICATES DOOR IS AJAR WHEN IT CLEARLY IS NOT. THIS MAKES LOCKING THE DOORS IMPOSSIBLE AND CAUSES THE INTERIOR DOME LIGHTS TO ILLUMINATE. CAR IS LESS THAN 2 YEARS OLD. APPARENTLY, THIS IS A PROBLEM WITH THE SWITCH ASSEMBLY ACROSS NUMEROUS FORD VEHICLES. *JS
CLOSED THE DRIVERS SIDE DOOR, DOOR AJAR LIGHT CAME ON AND STAYED ON. BEEPER KEPT SOUNDING. DOORS WOULD NOT LOCK. WHEN IGNITION WAS TURNED OFF, LIGHTS (INTERIOR, PARKING, MIRROR LIGHTS STAYED ON. RADIO TURNED OFF WHEN IGNITION SWITCH WAS TURNED OFF. AUTO OPENER DID NOT WORK ON DRIVERS SIDE AND COULD NOT LOCK DOORS. *TR
PERFORMING A ROUTINE SERVICE NOTICE REAR TRANSMISSION SEAL LEAKING. UNDER PIN VERY WET WITH FLUID. *TR
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED WHEN THE DOORS WERE CLOSED. THE CONTACT MENTIONED THAT THE FAILURE CAUSED THE INTERIOR LIGHTS TO REMAIN ILLUMINATED WHEN DRIVING AND THE DOORS TO BE UNABLE TO LOCK. THE VEHICLE WAS TAKEN TO A DEALER, WHO RESET THE COMPUTER BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE DOOR WAS CLOSED, THE PANEL LIGHT REMAINED ILLUMINATED AS IF THE DOOR WAS STILL OPEN AND THE CHIME SOUNDED CONSTANTLY. WHILE DRIVING APPROXIMATELY 45 MPH DOWNHILL, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER FAILED. THE BRAKES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
REAR LIFT GATE SENSOR BROKE AT 20K.IT WOULD START TO CLOSE THEN WOULD OPEN AUTOMATICALLY. IT HAD TO BE FORCE CLOSED.IT TOOK 2 WEEKS FOR THE PART BUT BY THEN THE LIFT GATE MOTOR WAS WORN OUT TOO.I HAD TO WAIT 2 MORE WEEKS FOR THAT PART TO COMPLETELY REPAIR THE ELECTRIC LIFT GATE.AT 36K MY COLLISION WARNING SENSOR OFTEN WOULDN'T WORK WHILE DRIVING.IT STOPS THE WARNING FROM ALARMING WHEN THE CAR IN COLLISION DANGE AND IT STOPS THE CAR CRUISE CONTROL TO AUTOMATICALLY ADJUST THE CARS SPEED TO KEEP A SAFE DISTANCE. THE DEALER SAID THE BUMPER WAS DAMAGED AND THE SENSOR WAS POINTING DOWN BUT DON'T KNOW HOW THAT CAN BE WITH NO VISIBLE BUMPER DAMAGE.AT 38K MY DRIVERS SIDE DOOR SENSOR ALMOST ALWAYS SAYS THE DOOR IS AJAR AS SOON AS ENTERING AND INDICATOR ILLUMINATES AND CHIMES AND THE INTERIOR LIGHT STAYS ON FOR A PERIOD AND THE CAR CAN'T BE LOCKED AT THIS TIME ALL WHILE DRIVING.SOMETIMES THERE IS CHIMING WITH NO INDICATOR LIGHTS TO WHAT THE PROBLEM IS WHILE DRIVING.OFTEN THE SHIFT TO PARK LIGHTS AND CHIMES WITH THE DOOR AJAR WARNING WHILE DRIVING AND WHEN THE CAR IS IN PARK AND AFTER IT IS TURNED OFF. NOW THERE ARE IS A CONSTANT WARNINGS CHIMING AND FLASHING BEFORE 39K. THE CAR CANTED BE LOCKED WHEN THE DOOR FALSELY INDICATES ITS AJAR.
THE DRIVERS DOOR AJAR LIGHT STAYS ON 90% OF THE TIME WHILE DRIVING DOWN THE ROAD. WHEN YOU SHUT THE VEHICLE OFF AND EVEN IF YOU REMOVE THE KEYS THE LIGHTS ALL REMAIN ON AS IF YOU HAD THE DOORS OPEN AND RUN THE BATTERY DEAD, ONLY SHOWS DRIVERS DOOR, ALL OTHER DOOR SENSORS ARE FINE! I AM AN AVID FORD OWNER BUT I SEE SO MANY OTHERS HAVING THE SAME ISSUE, I HOPE TO SEE A RECALL TO FIX THIS PROBLEM OR OUR NEXT VEHICLE MIGHT NOT BE A FORD!
PURCHASED MY 2013 FORD EDGE IN AUGUST 2013. CAR HAS 9300 MILES ON IT. LAST NIGHT THE CAR WAS PARKED OUTSIDE FOR 90 MINUTES. WHEN WE GOT BACK TO THE CAR, WE NOTICED THE BACK WINDOW WAS SHATTERED. THE WINDOW DID NOT LOOK LIKE ANYTHING HAD HIT IT. THE WINDOW SHATTERED OUTWARD. IF SOMETHING HAD IT THE WINDOW, THE WINDOW WOULD HAVE SHATTERED INWARD INTO THE CAR. WHEN WE LEFT THE CAR THE OUTSIDE TEMP WAS 77 WHEN WE GOT BACK TO THE CAR 90 MINUTES LATER, THE OUTSIDE TEMP WAS 70. SO AS NEAR AS WE CAN FIGURE OUT THE WINDOW JUST SHATTERED ON ITS OWN. *TR
THE DRIVER DOOR SAYS ITS AJAR BUT ACTUALLY IS NOT, SO IF DRIVING AT NIGHT THE DOME LIGHTS ARE ON WITCH IS DANGEROUS AND THE DOOR LOCKS WILL NOT LOCK IF THE VEHICLE SYSTEM THINKS IT AJAR. I THINK THIS SHOULD BE RECALLED CAUSE IT IS A SAFETY ISSUE #1 DOORS WON'T LOCK. #2 INTERIOR LIGHT WON'T GO OUT IF DRIVING AT NIGHT. *TR
REAR WINDOW COMPLETELY SMASHED WITHOUT ANY SORT OF IMPACT. *TR
I HAVE BEEN HAVING ISSUES WITH THE DRIVER'S "DOOR AJAR" BEING ON CONSTANTLY. THE DOOR IS CLEARLY SHUT; HOWEVER, THERE IS A CONSTANT BEEPING WARNING THAT THE DOOR IS OPEN. DUE TO THIS WARNING, THE CAR WILL NOT ALLOW FOR THE DOORS TO BE LOCKED WHEN THE CAR IS IN MOTION. THIS IS A MAJOR CONCERN HAVING TWO YOUNG CHILDREN. IN ADDITION TO THE SAFETY ISSUE MENTIONED ABOVE, THE DOME LIGHT IS NOW DELAYED FROM TURNING OFF UPON EXITING THE VEHICLE. TOOK THIS INTO THE DEALERSHIP AND THEY WANTED $500 TO FIX. THIS PAST WEEKEND, I AM NOW RECEIVING A WARNING THAT MY LIFTGATE IS OPEN AS WELL. I HAD NO SUCCESS AFTER ATTEMPTING TO CLOSE THE LIFTGATE MULTIPLE TIMES. THIS LOCK MECHANISM SEEMS TO HAVE A CLEAR ISSUE WHICH FORD IS HESITANT TO ADDRESS. I REALLY HOPE THEY GET THIS FIXED ASAP OR I WILL NOT BE PURCHASING FORD PRODUCTS AGAIN. *JS
WE WERE ON OUR WAY TO TEXAS FROM MISSOURI. AS WE WERE TRAVELING SOUTH ON I35 A WARNING LIGHT CAME ON THE DASH STATING THAT THE DRIVER'S DOOR WAS AJAR WHEN IT APPEARED TO BE SHUT. IT THEN TOLD US TO SHIFT TO PARK AND SHUT THE DOOR. WE PULLED OVER ON I35 THINKING IT WAS SOMETHING THAT WE NEEDED TO DO FOR SAFETY REASONS. MY WIFE GOT OUT OF THE VEHICLE AND WAS ALMOST HIT BY A CAR AT HIGHWAY SPEEDS. AFTER SHUTTING THE DOOR SEVERAL TIMES THE WARNING LIGHT WOULD NOT GO OFF AS WELL AS THE DOME LIGHT. BECAUSE OF THE ISSUE THE DOORS WOULD NOT LOCK AND THE ALARM WOULD NOT ARM ITSELF. I HAVE BEEN A LOCAL POLICE OFFICER FOR KCPD FOR 14 YEARS AND HAVE SEEN FAR TOO MANY ACCIDENTS BECAUSE OF PEOPLE PULLING OVER ON A HIGHWAY. THIS ISSUE NEEDS TO BE ADDRESSED AND FIXED ON ALL FORD VEHICLES. AFTER OUR TRIP I RESERCHED THIS ISSUE ONLINE AND APPARENTLY ITS HAPPENING ON SEVERAL DIFFERENT FORD MODELS. I SAW COMPLAINT AFTER COMPLAINT BY PEOPLE WHO WERE FORD OWNERS.