2019 Ford Edge Complaint Log

Basically these cars are known to have major transmission problems that cause transmission failure, and my car is now experiencing the symptoms leading to that failure. I've seen a lot of people complaining about it, and though I guess it is my turn to get in on the complaints. Wasnt sure where else to do something like this.

The shifter won’t shift, and it places its self back in park on its own. My car shudders and bucks under speed of 30. No light were on until it happened and I had a certified mechanic look at it and confirm it had power train issues

Transmission failure. Way to common with these transmissions and touqure converters

Third brake light has failed and needs to be replaced.

Our torque converter has gone out on our vehicle. It has been meticulously maintained with fluid changes and every service when needed at mileage intervals. It started showing symptoms at 63k miles which is unacceptable for a transmission to start dying already. Looking online lots of other drivers have the same issue but ford refuses to acknowledge this transmission sucks and wants us to cover their incompetence. Would never buy another ford again.

My 2019 ford edge has a powertrain malfunction and it states to seek the dealership immediately! The suv is swaying badly and the auto start/stop components scares me whenever restarts and there is a burning smell- its nearly causing me to lose control once it restarts.. please help im affraid to drive it. This is my only means of transportation and i am dissabled.

When I had accelerated to pass a vehicle, the car acted as though it had been flooded with fuel, but then wasn’t getting enough fuel. It was shuttering/shaking and then eventually it completely shut down in the middle of traffic. I was in the left lane. The car would not start. I could not get it out of park to be able to get it off the road, causing a traffic delay and safety hazard to me and other cars on the road. This was during 5 o’clock traffic on a very busy road.

I was driving and white smoke started coming out of my exhaust. The vehicle was idling erratically. I pulled over and took it to the side of the road. Ended up taking it to the dealership, they confirmed it needs a new engine because of coolant intrusion. This is a known issue to the dealership and public knowledge that the 2019 Ford Edge 2.0 ecoboost engines have this defect . They quoted me $15,000 to replace the engine.

2019 Ford Edge shudders and fails to accelerate making it difficult and unsafe to merge with traffic, execute left turns, and drive safely. There are no warning lights. This appears to be a known problem with the torque converter but no recall has been issued.

2019 FORD EDGE SEL POWERTRAIN FAILURE AT 69,120 MILES

The rear hatch window shattered without reason. Other than the drastic change in weather overnight. There are no signs of vandalism, and the car was not near any hazards overnight. Other owners of the same make years 2021 and below reports the same exact issue.

Transmission is Jerking & Shuddering TSB 21-2389 and 21-2081 however mine isn’t recalled YET and needs IMMEDIATE attention it’s doing the exact same

When driving the vehicle, my husband noticed the engine was over heating. He pulled over and had the vehicle towed to a mechanic. The mechanic advised us that the engine is loosing coolant and this was a known issue with the 2019 Ford Edges. So now we are facing an expensive engine replacement.

Unknown

check engine light came on took it to service they ran test on it code p0456 came up saying fuel leak

Torque converter failure caused a transmission rebuilt covered under the 5 year 75,000 mile warranty. Approximately 14 months later it failed again this time Ford wants me to pay for their incompetence upwards of $5000 because it is past the 5 years. This is a major ongoing problem with the Ford Edge and should be subjected to a recall because the failure rate is so high.

Vehicle has 78000 miles on it and has started to stutter/struggle to find gears between what I believe to be 3rd and 5th gear. It generally happens between 25-40 mph. This has consistently happened whether the vehicle is cold or warm. This, according to many forums I’ve seen, is a common issue with this model of vehicle and transmission. It was brought into my local ford dealership on 2/17/2026 with approximately 75000 miles on it and they told us we are in need of a transmission replacement.

Incident Summary On February 14, 2026, without warning, the vehicle stalled and shut down while I was backing into my driveway. The engine restarted briefly only to fail again. Two independent mechanics have confirmed a blown head gasket resulting from coolant intrusion into the engine cylinders that is consistent with the well-documented defect affecting this engine platform. The vehicle is currently inoperable. This failure occurred while I am [XXX] pregnant, with my minor child present in the vehicle. A sudden engine shutdown at highway speeds could have resulted in serious bodily injury or worse. The safety implications of this defect are substantial. 2019 Ford Edge SEL AWD (VIN: [XXX] ) equipped with the 2.0L EcoBoost engine — a vehicle widely associated with the known coolant intrusion defect currently subject to litigation. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The transmission/torque converter completely failed after being maintained while driving on the highway without any warning. The transmission began jerking and bucking, almost sending me into the oncoming lane while driving. Coupled with the lane departure avoidance system automatically turning my wheel, the vehicle became uncontrollable. Even though i removed my foot from the gas an tried braking, the transmission would not disengage for a few seconds causing me to almost lose control of the vehicle. Then the transmission just gave out and I was unable to pull off some where safe without issue. There were no warnings on the vehicle, no lights, nothing signaled an issue until after i was able to get the car to stop at the side of the road. The vehicle had to be towed due to not being able to drive at all. It has been inspected and I have been told the transmission just completely went out, possibly due to a leak in the linkage I was not aware of, and was not caught during my last inspection/ fluid change. Multiple items failed on the vehicle including the recently recalled back up camera/sensor issue that I was never advised about by the manufacturer.

While driving on the highway the vehicle lost all power and it completely shutdown which was very scary. There was never any warning lights on dashboard and was told it was probably due to bad gasoline. Now the cruise control is shutting off an long with hesitation. Again no warning lights. Ford dealership said it was the spark plugs and coils, wanted to charge me $800! Local mechanic ran a diagnostics confirmed it is the torque converter…alot of confusion with ford diagnostic . This is a huge safety issue when driving in traffic, is very expensive and needs to be addressed.

My car hesitates to shift, gear slips, shudders, and loss acceleration. I almost got into accident while merging on the highway because I lost acceleration due to gear slips. This car is dangerous.

We are having transmission issues with our 2019 Ford Edge. Sudden shifting, very jerky. The opposite of a smooth performing transmission. You step on the gas, you hear the RPM's going but it doesn't want to go. Then all of the sudden it shifts while the rpm's are elevated and then jerks you. It seems like this is really bad for the transmission and making things worse. I don't know if this is necessarily a safety issue but it definitely would be if trying to merge onto a major highway, driving up a hill, or my wife got stranded somewhere that is not safe. This is my wife's car and I'm not sure what to do but in my opinion it not safe do these concerns.

The stop start actuator has been on for 3 days I have lost power in reverse and drive but the gears are still engaging

At 78k miles the transmission/torque converter needs to be replaced due to a “shudder” felt between 20-30 mph at lower rpm’s. Higher engine rpm’s (rapid acceleration) and the shudder is not felt - but the issue is still there. Repair cost from Ford was quoted at $9600 for a new transmission. This is ridiculous. Seems like a great way for Ford to ensure they get paid downstream as well as up front.

Torque converter needs replacement cost $4,000. 81000 miles on vehicle.

Torque converter slipping. No one was injured during or after driving the vehicle. Ford dealership service center confirmed problem and made repairs. They was never any warning lights that turned on.

Faulty transmission. Needs to be replaced after only 99,000 miles.

This is a 2019 Ford Edge in great condition. I just purchased the vehicle with roughly 90000 miles on it. After roughly 2 weeks of driving, I noticed the vehicle struggles to get up to speed, and the gears shift roughly, especially after a cold start. Additionally, while driving, the gears would struggle to downshift, staying at a higher RPM than it should, such as being stuck at 4000 RPM while driving 30mph, and it would stay like this for about 1-2 minutes. Additionally, from time to time, the reverse gear will not engage at all, this is a major safety concern, God forbid I am somewhere I need to back out from and there is obstruction in the front, only God knows what trouble I would be in. There have been recalls for such cars. It is unfortunate that Ford has not opened an active recall for others with this issue. Please help, this car costs too much, and I fear for my wife and newborn's safety with transmission issues.

Torque converter shudder during acceleration per ford TSB 21-2154. Removed and replaced torque converter with factory new to remedy issue. No check engine lights per TSB 21-2154.

I have < 60K on this Edge. The transmission needed replacing (out of warranty barely). This is my wife’s vehicle. She’s been retired for three years and hardly drives it. This is not a fair wear and tear replacement. It jerked and bucked between 15 and 40 miles an hour. There is even a Ford service bulletin on it. That’s not elevated to a recall. I worked with the dealership and Ford gave me $2000 off the final bill, but they should’ve given me a new transmission for nothing and I would’ve paid for labor. That seemed fair. You would think that if there is a major service bulletin on it, then Ford would work with you or at least get extend some Goodwill. I believe the Ford rep gave me $2000 off but they should’ve supplied the transmission because it was a quality control issue not a use issue. It’s very disappointing. I have two other vehicles that are 15 and 14 years old, so I take care of my vehicles. This one however, surprise me out of the blue with the bad transmission with less than 60,000 miles on it. I spoke with Ford and I worked with the dealership, but the best they could do was take a little off the bill. That was Ford’s doing not the dealerships. I thought Ford would take care of their people better as it’s my fourth Ford. Just disappointing as hell.

The contact owns a 2019 Ford Edge. The contact stated that while driving at 70 MPH, the engine overheated. Coolant was added to the coolant reservoir, and the driver was able to continue driving. Several days later, the heat became inoperable. Upon research, the failure was associated with TSB 19-2346. The vehicle was taken to an independent mechanic for a pressure test, but no leaks were found. The check engine warning light was illuminated. The message "Coolant Low" was displayed. The contact stated that the vehicle was towed to the local dealer, where it was diagnosed with coolant intrusion into the engine. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 85,000.

My car began losing power and jerking sensation when accelerating from a stop. I took the AAMCO transmissions and the vehicle was diagnosed with a torque converter shutter.

Vehicle has 70000 miles , transmission started shuddering upon acceleration up to about 60 mph. Rpm’s jump even remaining at steady speed. Took it to the dealership and was told the entire transmission needed replaced.

Have only had 2019 Ford Edge SEL for just about 3yrs..Around the middle of Nov, 2025 vehicle started sputting/jerking up to about 40mph then would drive fine at higher speeds...While driving over the weekend jan 3rd 2026 vehicle started smoking extremely bad, no check engine light to let me know anything was wrong, still no lights at this time... had to abruptly stop on the highway to merge over to get to the side safely thinking any minute vehicle could catch fire. Assuming it was a oil leak, had it towed to the mechanic shop where I was informed it was transmission fluid everywhere. After looking up systems I came across a forum where owners of this vehicle are calling for recall for the exact same problem. Mechanic stated take to Ford dealership bc these edges have had transmission issues and he didn't want to replace converter or any other part then months later need new transmission which he quoted at 9600. Not only my safety was put at risk but every person on the road that day, it was smoking so bad couldn't see clearly out winshield, people honking telling me vehicle was on fire underneath. After all the chaos, fluid everywhere, smoke, burnt smell, jerking, ect.. still NO alert on dash of any kind!

While driving my vehicle on the first day of 2026 at a speed between 20 to 40 mph, I suddenly noticed that the car stopped responding to the gas pedal and would not accelerate. I immediately felt a loss of power. I pulled over to the side of the road, turned the engine off completely, and then restarted it. When I tried to shift into reverse, the car didn’t respond. I switched to Drive, and it moved forward, but a message appeared on the dashboard stating: “Powertrain Malfunction / Reduced Power.” Shortly after, the check engine light came on. I checked the fault through ford app and the message was “ The powertrain control system has detected one of the transmission shift solenoids is not responding as expected or is stuck in the on position. Some transmission gears may not being available resulting in delayed or harsh shifts into another gear” I left the car parked and had it towed to a local repair shop for diagnosis. The vehicle has not yet reached 57,000 miles. Thankfully, this issue occurred while I was driving at a low speed on a side street. I can’t imagine what could have happened if I had lost power on a highway—it could have led to a serious accident. The problem occurred suddenly, with no prior warning signs. The car is currently being inspected at the shop

At approximately 10:30 a.m. on 12/28/2025, while traveling on the highway, the panoramic sunroof of my 2019 Ford Edge SEL spontaneously exploded without warning. The failure was accompanied by a sound similar to a gunshot. The weather was clear and sunny, with an ambient outdoor temperature of approximately 20°F. The vehicle had been pre-warmed, and the interior climate control was set to 73°F. There were no vehicles immediately in front of me, no overhead bridges, and no evidence of road debris or external impact. Upon the failure, the tempered glass shattered completely, the majority of the glass was forced into the passenger cabin, landing primarily in the backseat. This created an immediate safety hazard, distraction, and risk of injury from glass debris while maintaining vehicle control at high speeds. There is no "impact crater" or point of origin suggesting a rock chip as the front portion of the roof shattered completely; the glass appears to have failed due to internal tension or thermal stress. I am reporting this as a structural defect of the Vista Roof glass assembly.

I had to have the torque converter replaced about 3 months ago and now the transmission is slipping and not shifting into gear.

While accelerating at points in gear shift change at the speeds of 20 mph, 30 mph, and 40 mph, the transmission bucks, which I found out the hard way during an ice storm, creates a un-smooth shift which leads you spinning the wheels while over accelerating to correct/lessen the bucking making the vehicle less safe and controllable. I work at a Ford dealership and know this issue is happening on Ford/Lincoln models sharing this same transmission with mileage anywhere from 25,000 - 80,000 +.

AFter replacing torque converter 3 months ago, I now need a complete transmission replacement due to losing gears 3-5 and reverse.

Transmission needs to be rebuilt and car has less than 70k miles. Torque converter is failing and leaking fragments through the transmission.

After extensive research, this seems to be a very widespread issue spanning across many years of production. I am experiencing a very sharp/sudden jerk or lurch when accelerating at slower speeds. It is not as noticeable / doesn't happen at highway speeds. It's as if the transmission is trying to decide what gear it wants to be in. It has almost caused an accident I would have been claimed at fault for by shuddering and failing to accelerate while driving. There are no engine codes/warning lights. Multiple Ford techs were unable to diagnose the issue and a local shop quoted $8000+ for a transmission replacement. This has happened since the car was bought brand new- currently at ~78k miles.

Car shudders, hesitates and feels like it is going to stall at lower speeds. Vehicle has 39500 miles on it. Taken to local dealership and it was diagnosed with needing the Torque Converter replaced. This seems to be an ongoing issue with this component and should be a recall

The car would stall every time I put it in drive or reverse. It would also randomly stop while moving and cars have almost hit me due to this. There are no warning lights on the dash to see what it could be. It would shake like crazy and not move. According to forums, these transmissions fail or the torque converter becomes locked up. There are also law suits pending due to this issue. I was stuck in an intersection with cars trying to drive by me and feared for my safety. I would like to have someone inspect the transmission due to my safety and my family’s safety. There were no warnings of the failure and still nothing appearing on the dash.

My 2019 Ford Edge was having engine problems. I was experiencing shuttering at speeds 20-40 mph. My vehicle odometer is at about 104,000 miles. I took the vehicle into Kendall Ford of Marysville, in Marysville Washington. I requested a diagnostic to determine what was causing the shuttering. I offered a Technical Service Bulletin be performed, as it was a bulletin I found when googling the issues I was experiencing. After the diagnostic the dealership performed Ford Technical Service Bulletin (TSB) TSB 21-2081. After the TSB was performed and did not resolve the issue the dealership said the root cause of the issue is the Torque Converter. I am currently scheduled to have the maintenance to replace the torque converter on 12/15/2025. I read online there are customers and lawyers investigating this same type of issue by Ford and gathering data for a class action lawsuit as this issue is considered a safety hazard, in which Ford is negligent in taking ownership of the issue and notifying the owners via a safety recall.

Purchased 2019 ford edge 9/14/2025, used with 53 thousand miles. On 12/06/2025, the transmission is leaking from a gasket and slow to accelerate with a burning smell and dirty transmission fluid. Miles now 58 thousand miles.

The transmission stutters at 20 to 40 mph. Per the Ford dealership in Toledo, Ohio that is a transmission problem and known by the Ford dealerships and Ford manufacture with the Edges. The employee told me that the Fords are known for transmission problems, and the Ford manufacturer has done nothing to fix the issue. I’m wondering why there is not a recall on this and they’re they are not being fixed when they are still being made. The cost of the repair is anywhere from $3900 to $8000 depending on what they find once they tear it apart. They estimate is attached.There are numerous complaints online and you whoever is receiving these complaints have received numerous complaints for the Ford edge transmission, especially for the 2019’s. I would appreciate a response and resolution to this problem.

At approximately 70,000 miles, the car has started to surge and shudder at nominal speeds (between 20-40 MPH, but will continue to shudder even with my cruise control on in highway conditions.) This is a known issue with this vehicle and has been reported by multiple people. I took it into the dealership and it's going to cost me $5000 just to replace the converter. There is no reason that my car should be experiencing before even getting close to 100,000 miles.

Transmission and torque converter went out at only 83,000 miles. Many other ford edge owners have had the same problem with their transmission and converter as well. This caused me car to hesitate and sputter on the highway which could have caused an accident.

Torque converter shutter causing delay acceleration, which can cause issues in traffic. I understand from the transmission shop that the whole transmission is likely to fail because of it which could cause an accident

The torque is shuttering like crazy. I took it into Ford months ago multiple times and they said they had no idea because nothing was coming up, no codes or anything. I have been religious with maintenance checks and whatever they recommend at the dealership. Today my check engine light went on and the cores that came up were about my torque shuttering. Ford released a TSB about the shuttering on my make and model and saying the course of action is to replace the torque converter. I called Ford and told them all this and they quoted me thousands and said they aren’t liable for the repairs. How are they not responsible when this is a manufacturing issue? The car is unsafe to drive and Ford even released a TSB but they refuse to fix it.