NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Ford Escape. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
THE ELECTRIC STEERING DECIDES WHEN IT WANTS TO WORK. I WILL TURN MY CAR ON AND I WONT BE ABLE TO STEER IT WITHOUT A LOT OF EFFORT. BUT SOMETIMES ITS COMPLETELY FINE AND STEERS WITH NO PROBLEM. I HAVE TO TURN MY CAR ON AND OFF MULTIPLE TIMES TO TRY TO GET THE STEERING TO WORK AND IT STILL WONT WORK.
MY POWER STEERING WENT TOTALLY OUT WHILE DRIVING AND TURNING ON A CITY STREET AND ALMOST CAUSED ME TO CRASH WITH MY CHILDREN IN THE CAR!
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITH NO WARNING. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESET THE COMPUTER DUE TO THE EPS FAILURE. THE CONTACT WAS UNCERTAIN IF THE EPS WARNING INDICATOR MAY FLASH IN THE EVENT OF THE FAILURE WITH THE STEERING WHEEL. APPLE FORD LINCOLN APPLE VALLEY (6961, 7200 150TH ST W, APPLE VALLEY, MN 55124, (952) 204-9657) INDICATED THAT THE VEHICLE WOULD NEED TO BE SCHEDULED FOR AN APPOINTMENT, THE STEERING COLUMN WOULD NEED TO BE REMOVED FOR FURTHER TESTING AND DIAGNOSIS WHICH HAD NOT BEEN AUTHORIZED AS OF YET. AN INDEPENDENT MECHANIC WAS TO TEST AND DIAGNOSE THE EPS FAILURE. THE MANUFACTURER EXCLUDED THE VIN FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN, WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
The contact owns a 2009 Ford Escape. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 14V284000 (Steering) in 2014. The contact stated that several years later while driving at approximately 30 MPH, the steering wheel became difficult to maneuver. The contact stated that no warning lights were illuminated. The contact stated that the vehicle was taken to an independent mechanic who diagnosed the failure as a malfunctioning power steering control module that was needing replacement. The contact stated that the independent mechanic reprogrammed the power steering module which temporarily repaired the vehicle. The contact stated that the failure returned, and the vehicle was taken to another independent mechanic who diagnosed the failure as a malfunctioning power steering control module. The part was still not replaced as the independent mechanic informed the contact that the part was on backorder. The vehicle was then taken to a Ford dealer where the contact was informed that the part was no longer being manufactured. The manufacturer was notified of the issue and stated that the part was on backorder; however, they would contact the dealer to order the part under a special case. The contact stated that the dealer informed him that the part was a stop sale as the manufacturer was no longer producing the power steering control module. The approximate failure mileage was 87,000. The contact has yet to receive a replacement part of their vehicle and no recall has been issued.
POWER STEERING WENT OUT WHILE DRIVING A DANGEROUS ROAD. NO WARNING LIGHT. VERY DIFFICULT TO STEER. HOME
POWER STEERING ASST. WENT OUT. ON CHECKING, THERE IS A FORD RECALL 14S05 FOR THAT PROBLEM. ACCORDING TO FORD, THE RECALL WORK WAS PREFORMED ON SEPT 11, 2014 BY JOE COOPER FORD. THEY FURNISHED ME A DOCUMENT # 680882E. I WAS NEVER INFORMED OF THIS WORK AND DO NOT THINK IT WAS PREFORMED. THE TORQUE SENSOR HAS GONE OUT AND THE CAR WENT INTO SUDDEN MANUAL STEERING WHILE DRIVING WHICH WAS DIFFICULT TO PERFORM. I WAS AFRAID I WOULD HAVE AN ACCIDENT. I WAS DRIVING ON A CITY STREET IN TULSA OK AT 40 MPH WHEN THE POWER ASSIST WENT OUT WITHOUT WARNING OF ANY KIND. I BELIEVE FORD SHOULD HAVE INFORMED ME OF THE PROBLEM AND REPLACED THE FAULTY TORQUE SENSOR AT THE TIME OF THE WARRANTY WORK
I BOTH THE CAR USED BUT THE POWERSTEERING WENT OUT ABOUT TO CAUSE DEATH IT DID THE SAME THING THE RECALL SAID
POWER STEERING HAS GONE OUT. THE STEERING WHEEL VIBRATED BEFORE IT JUST WENT OUT. VEHICLE WAS STATIONARY AND WHEN I STARTED IT UP AND TRIED TO BACK UP IT WAS EXTREMELY HARD TO TURN THE WHEEL.
POWER STEERING FAILURE. EXACT FAILURE AS REPORTED UNDER FORD RECALL # 14S05 BUT THIS SPECIFIC VIN# IS NOT A PART OF THE RECALL. POWER STEERING FAILED WHILE DRIVING. COULD HAVE POTENTIALLY RESULTED IN LOSS OF CONTROL AND CRASH.
THE VEHICLE IS HAVING ELECTRICAL ISSUES . THE FOR DEALER SAYS ITS A SENSOR BUT IT HAS THROWN OUT MY POWER STEERING
WHILE DRIVING ON STREETS AND HIGHWAY, ENGINE WILL STALL OUT, COMPLETE SHUTOFF, WITH NO WARNING SIGNS OR LIGHTS. THE COMPUTER IS NOT STORING ANY CODES INDICATING FAULTS. AFTER A STALL, CAN PUT THE CAR BACK IN PARK OR NEUTRAL AND RESTART. MOST COMMONLY OCCURS WHEN TRANSITIONING FROM BRAKING TO ACCELERATION.
POWER STEERING ASSIST FAILURE
I BOUGHT MY 2009 FORD ESCAPE NEW. THE POWER STEERING SYSTEM HAS COMPLETELY WENT OUT. BEFORE IT COMPLETELY WENT OUT THE STIRRING WOULD WORK, AND THEN IT WOULD STOP WORKING UNTIL ABOUT SIX MONTHS AGO IT COMPLETELY STOPPED. I WENT TO THE DEALERSHIP AND ASKED HOW MUCH IT WOULD COST AND I WAS TOLD AROUND $1400 AND AT THIS TIME I CAN'T AFFORD TO GET IT FIXED. SO THEN I STARTED RESEARCHING WITH MY VIN NUMBER. MY VEHICLE WAS ASSEMBLED AT THE KANSAS CITY PLANT. AND I HAVE SPOKEN WITH SEVERAL HELPFUL PEOPLE BUT I HAVE NOT HAD ANYONE ACTUALLY INVESTIGATE THIS. I'M ABLE TO DRIVE THE VEHICLE BUT ONLY IN EMERGENCIES. BECAUSE IT WILL TURN JUST NOT EASILY AS IT SHOULD. THANK YOU. I AM ALMOST POSITIVE IT'S THE POWER STEERING SYSTEM. WITH I HAVE BEEN TOLD THAT THE ELECTRIC PANEL WILL HAVE TO BE PULLED OUT FOR THE PART TO BE INSTALLED. ALSO I WAS GIVEN A RECALL 14S05. HOPEFULLY WITH THE DOCUMENTATION I UPLOADED AND THE RECALL
POWER ASSIST LIGHT CAME ON WHILE DRIVING VERY HARD TO STEER PER DEALERSHIP STEERING TORCH SENSOR OUT NOT COVERED BY ANY RECALL
THE POWER STEERING WENT OUT. THE WHEEL HAD BEEN SHUDDERING FOR A FEW WEEKS AND GRADUALLY GETTING WORSE. WHILE DRIVING DOWN THE HIGHWAY THE POWER STEERING SUDDENLY WENT OUT. I HAD TO GET THE ENTIRE POWER STEERING COLUMN AND PARTS REPLACED. MY MECHANIC SAID THAT FORD RECALLED ALL POWER STEERING IN CARS MADE FROM 2008-2011, BUT FOR SOME REASON MY CAR DID NOT HAVE A RECALL EVEN THOUGH IT WAS MADE DURING THOSE YEARS.
POWER STEERING FAILURE!! HAD TO TAKE TO A DEALERSHIP AND WAS GIVEN CODE B2337B. SO NOW, THEY WANT TO CHARGE $1200 TO REPLACE MY STEERING COLUMN. THEY SAID IT'S NOT FUNCTIONING! THAT IS A MAJOR SAFETY CONCERN. FORD COMPANY SAID THE POWER STEERING RECALL HASN'T INCLUDED MY VIN NUMBER YET BUT TO SAVE RECEIPT JUST IN CASE THAT CHANGES.
WHILE TRAVELING AT 35MPH ON A CITY STREET AN ALERT SOUNDED ON THE VEHICLE FOLLOWED BY A MESSAGE STATING POWER STEERING ASSIST FAULT. VEHICLE IMMEDIATELY BECAME HARD TO STEER AND NEARLY RESULTED IN A COLLUSION. MANAGED TO PULL VEHICLE IN A PARKING LOT AND MESSAGE CONTINUED TO BE DISPLAYED AFTER RESTARTING VEHICLE. CONTACTED TOW SERVICE TO HAVE VEHICLE TOWED TO DEALERSHIP.
POWER STEERING ASSIST FAULT ALERT IS ON AND NOW GREAT EFFORT TO TURN WITH STEERING. JUST GOT IN CAR THIS MORNING AND IT WAS A FIRST TIME ALERT IN STATIONARY
POWER STEERING WENT OUT WHILE DRIVING IT WAS VERY HARD FOR ME TO MOVE THE STEERING WHEEL AND EVEN HARDER TO TURN.
STEERING LOCKS UP ON TURNS WHEN LOW SPEED TURNS
MY STEERING STARTED SHAKING. A FEW DAYS LATER MY POWER STEERING ASSIST FAULT LIGHT CAME ONE. THE FOLLOWING DAY MY POWER STEERING WENT OUT. THIS PROBLEM WAS SUPPOSEDLY "FIXED" ON MY VECHICAL IN 2017 DUE TO A RECALL. HOWEVER, ACCORDING TO PAPERWORK IT WAS RECALIBRATED AND NOT REPLACED AND NOW IS BROKEN. DO I HAVE TO PAY FOR THE REPAIRS?
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING ABILITY BECAME DIFFICULT AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
I HAPPEN TO SEE IT'S A LOT OF RECALLS ON THE FORD ESCAPES I TYPED MY VINLAND IT SHOWS ZERO RECALLS BUT I'M ACTUALLY HAVING THE SAME PROBLEMS THAT THE RECALLS HAVE MY FORD ESCAPE POWERSTEERING ASIST FAULT SCREEN CAN'T UP NOW IT'S HARD TO TURN AND WHAT NOT BEFORE THIS SCREEN POPPED UP I HADD ANOTHER SCREEN TELLING ME TIRE SENSOR FAULT THIS PROBLEM IS WELL COMMON I ACTUALLY THINK THEY NEED TO RECALL MORE VEHICLES
I WAS HAVING PROBLEMS WITH MY STEERING WHEEL SHAKING, I TOOK IT INTO MIDAS TO HAVE IT CHECKED AND THEY THOUGHT IT MIGHT BE A BUILD UP OF SNOW AND ICE AS THE WEATHER HAS BEEN VERY COLD. THEY SAID IT COULD ALSO BE THE STEERING AND TO TAKE IT TO FORD. I DROVE TO SEE MY SON IN BATTLE CREEK ABOUT 40 MILES AWAY AND AFTER MY VISIT AND ON MY WAY HOME IT SEEMED TO BE GETTING MORE SHAKY SO I WENT RIGHT HOME AND AS I TURNED INTO THE DRIVEWAY THE STEERING WENT OUT. SO I CALLED BROOKLYN FORD AND HAD MY CAR TOWED TO THEM AS THEY ARE VERY REPUTABLE. THEY SAID THAT I WAS THE EIGHTH PERSON THEY HAD TO FIX THIS SAME PROBLEM. NOW I THINK THAT IS EIGHT TO MANY AND THINK SOMETHING WAS WRONG WHEN THERE WAS A RECALL FOR THIS PROBLEM ON THE 2008 MODELS. BROOKLYN FORD SAID THE CAUSE WAS A SCANNED CODE-B2278 STEERING SHAFT TORQUE SENSOR MALFUNCTION-INTERNAL FAILURE TO TORQUE SENSOR. BROOKLYN FORD HAD TO REPLACE STEERING COLUMN ( PART NUMBER CL8Z 3C529D), REPROGRAM, CLEAR CODE, RETEST. THE COST FOR THIS WAS $1,285.85 AND BEING A RETIRED SENIOR THIS WAS A GOOD SHARE OF MY LIVING EXPENSES. PLEASE RESEARCH THIS AS IT JUST SEEMS FUNNY THAT SO MANY CARS HAD TO HAVE THIS DONE JUST THIS YEAR.
I STOPPED TO PARALLEL PARK ON A BUSY MAIN STREET IN DOWNTOWN CLOVIS. AS I WAS BACKING AND TURNING INTO A A PARKING SPACE BETWEEN TWO PARKED VEHICLES THE POWER STEERING QUIT WORKING WITHOUT ANY WARNING. I WAS NOT ABLE TO TURN TIGHT ENOUGH TO PARK INTO THE SPACE. ALL I COULD DO WAS TO PULL OUT AND SLOWLY DRIVE HALF A BLOCK TO A LARGE HALF EMPTY PARKING LOT WHERE I HAD ALLOT MORE ROOM TO MANEUVER. I WAS ABLE TO PARK THERE AND WE HAD TO WALK BACK TO THE RESTAURANT TO EAT. WHEN WE RETURNED TO OUR VEHICLE AND AFTER I STARTED IT, I FOUND THE POWER STEERING WAS WORKING AGAIN. I DROVE TO THE CLOSEST FORD DEALERSHIP THAT WAS ALSO WHERE WE HAD PURCHASED OUR ESCAPE FROM. I WENT INSIDE TO TALK WITH A SERVICE WRITER. I TOLD HIM ABOUT THE RECALL 14S05 AND THAT WAS THE PROBLEM I WAS HAVING. I INFORMED HIM THAT THE STEERING COLUMN HAD BEEN REPLACED BEFORE IN 2012 DUE TO A STEERING PROBLEM. WE NEVER RECEIVED A RECALL FROM FORD OVER THE ISSUE IN 2014. HE CHECKED OUR VIN NUMBER AND SAID THEY COULDN'T DO ANYTHING FOR US UNDER THE RECALL. HE SAID I COULD TRY TO CONTACT FORD MOTOR COMPANY AND SEE IF THEY WERE ABLE TO DO ANYTHING FOR US.
DUE TO A RECALL ISSUED BY FORD MOTOR COMPANY (NHTSA RECALL 14V-284), JERRY'S FORD (ANNANDALE, VA) REPLACED THE POWER STEERING SYSTEM ON MY 2009 FORD ESCAPE ON JULY 24, 2014, AT NO CHARGE. AT THE TIME, THE ESCAPE'S MILEAGE WAS 32,950. ON FEBRUARY 17, 2019, THE POWER STEERING FAILED WHEN I WAS DRIVING IN HEAVY TRAFFIC A FEW MILES FROM OURISMAN FORD (6129 RICHMOND HWY, ALEXANDRIA, VA). WITH GREAT DIFFICULTY, I MANAGED TO DRIVE TO OURISMAN, WHERE, TWO DAYS LATER, THEY REPLACED THE FAILED SYSTEM AT A COST OF $2,319.97. AT THAT TIME, THE ESCAPE'S MILEAGE WAS 54,061. THE POWER STEERING SYSTEM THAT HAD BEEN REPLACED ON RECALL LASTED ONLY 21,111 MILES AND FEWER THAN 4.5 YEARS. THE ESCAPE IS OTHERWISE IN EXCELLENT CONDITION AND HAS BEEN REGULARLY MAINTAINED SINCE I PURCHASED IT IN 2008. IT'S REASONABLE TO EXPECT THAT THE PART WOULD HAVE LASTED LONGER, ESPECIALLY SINCE ITS FAILURE MAY HAVE CAUSED SERIOUS INJURY. I MADE SEVERAL ATTEMPTS TO RESOLVE THE ISSUE. ON FEBRUARY 22, I SPOKE WITH BRENDON AT FORD CORPORATE (800.392.3673). HE SAID HE COULD DO NOTHING AND SUGGESTED I CONTACT THE DEALER. ON FEBRUARY 28, I SPOKE WITH CHUCK JACKOWSKI AT OURISMAN, WHO SAID HE MIGHT BE ABLE TO HELP AND WOULD CALL ME BACK, BUT DID NOT CALL. WHEN I CALLED AGAIN ON MARCH 7, CHUCK SAID HE DID NOT YET HAVE A SOLUTION, BUT WOULD FOLLOW UP AND CALL ME ON MARCH 8; HE DID NOT CALL. I CALLED CHUCK ONCE MORE ON MARCH 13 AND JOON KO ANSWERED. I IDENTIFIED MYSELF, JOON SAID HE WOULD GET CHUCK, BUT RETURNED TO SAY THAT CHUCK WAS BUSY AND WOULD CALL ME BACK SHORTLY. CHUCK DID NOT CALL. I HAVE ALSO WRITTEN TO FORD CORPORATE; NO REPLY.
STEERING ASSIST SUDDENLY STOPPED WORKING ON MY 2009 FORD ESCAPE. I STOPPED FOR LUNCH THEN CRANKED IT AND STEERING WAS EXTREMELY HARD TO TURN. FORD DEALERSHIP SAID IT IS THE TORQUE ASSEMBLY. I ALSO NOTICED THE SEATBELT ALARM HAD QUIT WORKING AND THE CLOCK NEEDED RESET. NUMEROUS ISSUES WITH TIRE PRESSURE SENSORS. THERE HAS BEEN A TERRIBLE VIBRATION OR SHAKING IN THE STEERING WHEEL WHILE STOPPED WITH FOOT ON THE BRAKE SINCE PURCHASE. I ALSO HAD PROBLEMS IN THE STEERING COLUMN IN 2011, JUST AFTER PURCHASE. THERE IS A RECALL ON THE TORQUE ASSEMBLY FOR SAME YEAR OF CAR BUT NOT MY VIN, OF COURSE.
POWER STEERING TORQUE ROTATION SENSOR. THE STEERING IS HARD TO TURN THE VEHICLE WHILE DRIVING. WHILE DRIVING, THE STEERING ALL OF A SUDDEN CAN BECOME HARD TO TURN THE VEHICLE. THE RECALL FOR SOME REASON IS NOT ON MY VEHICLE BUT ON SOME OF THE SAME MODEL. FORD HAS A RECALL 14S05 BUT FORD SAYS MY VEHICLE DOESN'T FALL UNDER THE RECALL.
I WAS DRIVING DOWN THE ROAD AT APPROX. 40MPH AND HAD TO BRAKE BECAUSE A CAR ENTERED MY LANE RIGHT IN FRONT OF ME. WHEN I BRAKED IT WAS SOMEWHAT A HARD BRAKE. I DIDN'T, HOWEVER, SLAM ON THE BRAKES. I HEAR THE ABS COME ON AND AFTER THAT MY BRAKE PEDAL WENT TO THE FLOOR.
I WAS DRIVING MY FORD ESCAPE AND WHEN I PRESSED MY BREAKS THERE WAS A BANG SOUND AND THE BREAK PEDAL WENT TO THE FLOOR. LOST ALL BREAK PRESSURE WHILE DRIVING.
POWER STEERING ASSIST FAULT. AND ALSO TIRE PRESSURE SENSOR FAULT ESCAPE 4WD V6 W/ ~172,XXX. DASH NOTIFICATION APPEARED ON 02/09/19 BUT QUICKLY WENT AWAY. POWER STEERING WAS FINE, NOT ONE ISSUE EVER. THEN ON 02/11/19 ON THE WAY HOME, THE DASH ALERT SHOWED "POWER STEERING ASSIST FAULT" AND IT WOULDN'T GO AWAY AND BEEPED MULTIPLE TIMES. I PARKED IT AT HOME IN DRIVEWAY AND WENT TO MOVE IT INTO THE STREET A LITTLE BIT LATER AND THE POWER STEERING WAS NONEXISTENT. TOOK FULL BODY WEIGHT TO JUST GET IT TO IN FRONT OF THE HOUSE. LUCKY THAT I WASN'T DRIVING OR DELIVERING FOR MY JOB LIKE I USUALLY AM DURING THE WEEK. BUT TO MY LUCK, MY VIN ISN'T UNDER THE RECALL EVEN THOUGH MY ESCAPE WAS BUILT IN MAY 2009, WELL WITHIN THE RECALL TIME PERIOD. I THINK HIGHLY OF FORD AND AM VERY DISAPPOINTED AT THEIR ATTEMPTS TO SILENCE AND CURB CUSTOMER ISSUES... AND THIS IS A DANGEROUS MANUFACTURING ISSUE! ANY FORD EXECUTIVE OR HIGHER UP WOULD HAVE THIS DONE ASAP IF SOMETHING BAD HAPPENED TO THEIR OWN FAMILY. WE NEED TO ALL STAND UP AND FILE A CLASS ACTION LAWSUIT. THEY DON'T CARE ABOUT OUR SAFETY OR OUR FINANCIAL WELLBEING. MOST CAN'T AFFORD THESE $1-2K FIXES.
I USE MY VEHICLE AS MY ONLY SOURCE OF INCOME AS A SINGLE PARENT. I CAME HOME FOR A QUICK LUNCH. WHEN I WENT TO LEAVE I PULLED OUT OF MY DRIVEWAY & HAD NO POWER STEERING. IT WENT OUT WITH NO WARNING, I ALMOST DROVE RIGHT INTO MY NEIBORS HOUSE!!!! I HAVE BEEN GOING BACK AND FORTH WITH THE FORD DEALERSHIP THAT I PURCHASED THE VEHICLE FROM NOW TO FIND OUT THERE ARE HUNDREDS OF OTHER BUYERS THAT ARE HAVING THE EXACT SAME ISSUES. IT STARTED WITH MY TIRE PRESSURE SENSOR LIGHT THAT GOES OFF AND ON WITHIN THE LAST COUPLE WEEKS AND NOW THIS. THIS IS COMPLETELY UNACCEPTABLE CLEARLY THERE'S A MANUFACTURING FLAW. IS FORD WAITING FOR SOMEBODY TO GET SERIOUS BODILY INJURY FROM AN ACCIDENT FROM THEIR MANUFACTURING FLAW OR GOD FORBID KILL SOMEBODY DUE TO AN ACCIDENT. IN MY GEOGRAPHICAL AREA POWER STEERING IS NEEDED AS IT IS GLARE ICE ROAD CONDITIONS PRETTY MUCH 24/7 FOR THREE TO FIVE MONTHS OUT OF THE YEAR. WHEN SPEAKING WITH MY LOCAL FORD DEALERSHIP IT'S GOING TO COST ME NEAR $1,000 TO FIX, $1,000 THAT I DON'T HAVE AND DON'T HAVE THE CAPABILITIES OF OBTAINING. THIS IS COMPLETELY UNACCEPTABLE. I'VE BEEN RESEARCHING ONLINE AND SEE QUITE A FEW PEOPLE THROWING OUT THE IDEA OF A CLASS ACTION LAWSUIT, I'M DEFINITELY A BOARD . I'M VERY DISAPPOINTED IN FORD. I WOULD IMAGINE IF THIS ISN'T MADE RIGHT THEY WILL BE LOSING A LOT OF CUSTOMERS MYSELF INCLUDED I WILL NEVER BUY ANOTHER FORD AGAIN, AND I'M IN THE MARKET FOR MYSELF AND MY TEENAGER.
POWER STEERING ASSIST FAULT. LOSS OF POWER STEERING.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT IT REQUIRED EXTRA EFFORT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO WATERMARK FORD OF MADISONVILLE (1801 LANTAFF BLVD, MADISONVILLE, KY 42431, (270) 821-4100) TO BE DIAGNOSED. THE VEHICLE WAS REPAIRED, BUT THE SPECIFICS WERE NOT PROVIDED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS:24520165. THE APPROXIMATE FAILURE MILEAGE WAS 115,130.
LOST CONTROL OF ALL POWER STEERING
MY CARS ELECTRICAL POWER STEERING FAILED AFTER I STOPPED FOR GAS. PRIOR TO THIS MY CARS STEERING WHEEL WOULD SHAKE WHEN EVER THE CAR WAS RUNNING AND NOT IN MOTION, LIKE WHEN SITTING AT A RED LIGHT FOR EXAMPLE. THIS OCCURRED FOR ABOUT 3 DAYS BEFORE THE POWER STEERING FAILED. A RECALL HAS BEEN ISSUED BUT MY VIN SAYS MY CAR WAS NOT INCLUDED IN THE RECALL. I CAN NOT TURN MY STEERING WHEEL ANYMORE WITHOUT A LOT OF EFFORT MAKING THE CAR TO DANGEROUS TO DRIVE.
POWER STEERING WENT OUT RANDOMLY ON MY WAY TO WORK THIS MORNING CHECKED MY VIN NUMBER AND NO RECALLS ARE SHOWN EVEN THOUGH MY ESCAPE IS FROM THE KANSAS CITY PLANT AS WELL. THIS IS THE SECOND RECALLED PROBLEM WITH THIS VEHICLE FORD IS REFUSING TO FIX.
DRIVING HOME FROM MY DR APPOINTMENT BELLS GO OF AND STEERING GOES OUT. YOU NEED LOTS OF STRENGTH TO TURN THIS SUV AT ANY SPEED I A NEW ONE OF THIS VEHICLE AND I THANK GOD I AM LUCKY TO BE ALIVE THIS THING IS A DEATH TRAP I THINK FORD IS DROPPING THE BALL WITH A SOFTWARE UP DATE. THE NEED TO FIX THE STEERING SO WE CAN FEEL SAFE
ELECTRIC POWER ASSIST FAILED TWICE WITH NO WARNING UPON START UP, CAUSING THE POWER STEERING TO DEFAULT TO MANUAL CONTROL, BASICALLY COULD NOT BE STEERED. STEERING COLUMN HAD TO BE REPLACED. NEVER RECEIVED ANY NOTIFICATION REGARDING THE RECALL THAT WAS DONE ON THIS ISSUE FOR A 2009 ESCAPE. TOTAL REPAIR COST INCURRED 1,358.86.
POWER STEERING HAS FAILED EVEN THOUGH RECALL 14S05 WAS PERFORMED OCTOBER 2014
FEBRUARY 1ST 2019 I BROUGHT MY CAR TO THE DEALERSHIP DUE TO INTERMITTENT FAILURE OF POWER STEERING. THE DAY BEFORE THE APPOINTMENT THE POWER STEERING FAILED COMPLETELY. THE DEALERSHIP SAID IT HAD A RECALL AND PERFORMED A SOFTWARE UPDATE. AFTER THAT THE POWER STEERING WORKED PROPERLY FOR TWO WEEKS. ON FEBRUARY 14TH I ATTEMPTED TO DRIVE HOME AFTER WORK AND THE POWER STEERING WAS A COMPLETE LOSS. I RETURNED THE CAR TO THE DEALERSHIP THE NEXT DAY. THEY REPORTED THE TORQUE SENSOR HAD FAILED AND WAS NOT COVERED UNDER THE RECALL. FORD DID NOT ADEQUATELY PREVENT MY CAR FROM THE LOSS OF POWER STEERING. THE DEALERSHIP ORIGINALLY TOLD ME TWO OPTIONS WERE POSSIBLE, UPDATING SOFTWARE OR REPLACING PARTS. NOW THAT THEY UPDATED THE SOFTWARE, THE RECALL WAS CLEARED OFF OF MY CAR BUT THE PROBLEM STILL PERSISTS AND WILL NOT BE PROPERLY ADDRESSED.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE OUT OF A PARKING SPACE, THE VEHICLE LOST STEERING ABILITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VARNEY FORD INC (237 MOOSEHEAD TRAIL, NEWPORT, ME 04953) IN JULY OF 2015 FOR AN EVALUATION, BUT THEY ONLY ERASED THE CODES AND ADVISED THE CONTACT THAT THE VEHICLE WAS FINE. THE DEALER WAS NOT CONTACTED FOR THE RECENT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
TAKATA RECALL SINCE I BOUGHT THIS CAR A LOT OF PROBLEMS WITH ELECTRICS ISSUE SENSORS, POWER STEERING, IGNITION, SPEEDING SENSORS, (ALL ELECTRICS) THE WORST ONE IS POWER STEERING. THERE WAS A RECALL ON LINE FOR THIS MODEL BUT NOT FOR MY CAR. (WHY NOT MY CAR?) THERE ARE IN RECALL ALL 2008 - 2011 FORD ESCAPES
POWER STEERING ASSIST IS LOST.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AND MAKING A LEFT TURN, THE VEHICLE JERKED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL SEIZED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 103,602.
THE INSTRUMENT PANEL LIGHTS AND GAUGES WENT OUT AT WHICH TIME I NOTICED THE POWER STEERING AND TURN SIGNALS DIDN'T WORK. THIS HAPPENED 3 OR TIMES ON A 30 MINUTE DRIVE WITH A DURATION OF ABOUT 30-45 SECONDS EACH
SBS MODULE KEEPSFAILING HAD MASTER CYLINDER REPLACED IN MY 2009 FORDESCAPE LOOKED ON LINE OTHER PEOPLE HAVING SAME PROBLEM SHOULD BEARECALL ON THIS MODULE NOTHING WRONG NONABSLIGHT ON LOW BRAKE PEDAL VEHICLE IN MOTION TRYING TO STOP BRAKE PEDAL VERY SPONGIE ## VIN PASSED ## 2009 FORD ESCAPE LIMITED ##
WHILE MAKING A RIGHT HAND TURN, MY ESCAPE SEEMED TO LOSE POWER AND WAS VERYT HARD TO MAKE THE TURN. GOT OUT OF THE TURN AND IT SEEMED FINE BUT THE POWER STEERING ASSIST FAULT SHOWED UP ON THE DASH. THE NEXT TURN I MADE, IT DID IT AGAIN! I GOOGLED IT AND IT SHOWED THERE WAS RECALLS FOR THIS EXACT SAME FAULT. EDMUNDS REPORT 5-29-14 STATED FORD RECALLS 1.1 MILLION VEHICLES FOR POWER STEERING PROBLEMS, INCLUDING 2008-'11 FORD ESCAPE, 2011-13' FORD EXPLORER. I TOOK MY 2009 FORD ESCAPE TO THE FORD DEALER TO HAVE THEM LOOK AT IT. THEY RAN MY VIN NUMBER AND COMES UP AS NO RECALL! THEY EXPLAIN TO ME THAT THEY HAVE RAN INTO THIS PROBLEM BEFORE. THAT SOME OF THE RECALLS DON'T APPLY TO ALL VEHICLES LISTED IN RECALLS. I TOLD THE DEALER HOW COULD THIS BE? THEY OFFERED ME TO CALL FORD DIRECTLY AT 1-800-392-3673...I WILL CALL THIS NUMBER ONCE DONE WITH THIS VEHICLE SAFETY COMPLAINT. IT'S A VERY GOOD THING I WAS TAKING MY DAUGHTERS CAR TODAY TO GO AND PUT GAS IN IT WHEN THIS HAPPENED. IF SHE WAS DRIVING IT, I'M NOT SURE SHE WOULD OF BEEN ABLE TO TURN THE STEERING WHEEL WHEN THIS WENT OUT ON ME. NO TELLING WHAT COULD OF HAPPENED AND THANK GOD SHE WASN'T DRIVING!
AS I WAS DRIVING ON A CITY STREET THE STEERING LOCKED UP ON ME. MY CAR WAS STILL RUNNING BUT I WAS NOT ABLE TO TURN LEFT OR RIGHT. LUCKILY I WAS CLOSE TO MY HOME AND JUST PUSHED IT TO MY DRIVEWAY AND HAD TO TURN THE WHEEL SUPER HARD TO GET IT IN. IT WAS TERRIFYING AS MY SON WAS IN THE CAR WITH ME AND I HAD NO IDEA WHAT WAS GOING ON.
2008 FORD ESCAPE RECALL FOR POWER ASST FAULT RECALL WAS PERFORMED IN 2015 AND NOW IT HAS FAILED AGAIN, FORD WILL NOT COVER IT AGAIN ? SPOKE TO FORD'S TODAY 01/22/2019 SAID SORRY BUT WE WILL NOT HELP YOU!!! I WAS DRIVING GOT 2 DINGS AND THEN A SHUTTER AND THE WARRING LIGHT CAME ON LOST POWER STEERING AND THE MESSAGE WAS POWER STEERING ASST FAULT ON CITY STREET IN ROSEVILLE MI
Data synced from NHTSA on May 4, 2026