2015 Ford Escape Complaint Log

I STARTED MY VEHICLE AND NOTICE WHITE SMOKE COMING FROM MY EXHAUST PIPES AND SMELLED BURNING. AS I DROVE THE SMOKE STOPPED UNTIL I CAME TO A REST. 2 DAYS LATER AS I WAS DRIVING DOWN THE STREET THE WARNING SIGN CAME ON STATING VEHICLE IS OVERHEATING I PULLED OVER AND NOTICE THE VEHICLE WAS HOT. THE NEXT DAY I TOOK IT TO A MECHANIC WHOM STATED THERE WAS NO COOLANT IN THE COOLANT COMPARTMENT AND THAT THE COOLANT WAS BURNING OUT. CAUSING IT TO HAVE WHITE SMOKE COMING FROM EXHAUST AND OVERHEATING

BACKUP CAMERA MALFUNCTION. MESSAGE APPEARS: ! CAMERA IS UNAVAILABLE. CONTACT YOUR DEALERSHIP. WHEN SHIFTING TO REVERSE SOMETIMES THE BACKUP CAMERA DOESN'T APPEAR ON THE SCREEN. THE MESSAGE ABOVE APPEARS AND IT'S A BLANK BLACK SCREEN.

VEHICLE IN PARK, IN PARKING LOT, STARTED, NOTIFICATION CAME UP ON SCREEN " STEERING ASSIST FAULT SERVICE REQUIRED" LOCKED UP SO TIGHT I COULDN'T MOVE MY WHEELS AT ALL. IF MY CAR WERE TO DO THIS ON THE HIGHWAY AND A HIGH SPEED I WOULD END UP CRASHING. THE COST TO FIX THIS ISSUE IS AROUND $2,400.00

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the back-over prevention camera malfunctioned, and displayed a blue screen, creating a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed the contact that the back over prevention camera needed to be replaced. The manufacturer was not yet contacted. The failure mileage was 50,000.

WHEN I START UP MY TRUCK IT SAYS STEEL WHEEL DEFAULT AND IT WILL NOT TURN ..IT DOES IT EVERY OTHER DAY IM SCARED THAT IT WILL LOCK UP ON ME WHY I AM DRIVING

I WOULD LIKE TO SEE A RECALL ON FORD ESCAPE TRANSMISSIONS. MY 15 FORD ESCAPE HAS ONLY 77,000 AND WITH NO WORRYING THE TRANSMISSION WENT OUT. THE REPAIR FOR A TRANSMISSION REPLACEMENT ISN'T CHEAP. AFTER ASKING AROUND I FOUND OUT THAT MULTIPLE PEOPLE WITH FORD ESCAPES HAVE HAD THEIR TRANSMISSION GO OUT NORMALLY WITH LOW MILEAGE. I WAS PLANNING ON KEEPING MY ESCAPE FOR YEARS TO COME BUT INSTEAD DUE TO THE HIGH REPAIR COST I'M HAVING TO TRADE. I WILL NOT BE BUYING ANOTHER FORD! I JUST HOPE FOR FUTURE OR CURRENT FORD ESCAPE OWNERS THAT SOMETHING CAN BE DONE. WHEN IT'S JUST ONE VEHICLE YOU THINK MISFORTUNE BUT MULTIPLE VEHICLES MAKES IT A PROBLEM! THANKFULLY I WAS ABLE TO SAFELY MAKE IT TO MY DESTINATION BEFORE IT WENT OUT, BUT SOMEONE ELSE MAY NOT BE THAT LUCKY.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR. THE CONTACT SHIFTED TO MANUAL MODE AND SHIFTED INTO FIRST GEAR HOWEVER, THE VEHICLE SHIFTED HARD. THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GENESEE VALLEY FORD, LLC (1675 INTERSTATE DR, AVON, NY 14414; (585) 226-2600) AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

HARD SHIFT FROM FIRST TO SECOND. FORD TSB CLAIMS THIS HAPPENS WHEN COLD. BUT FOR ME IT HAPPENS ALL THE TIME.

SHIFT SELECTOR CABLE BUSHING IS BROKEN. THIS ALLOWS THE TRANSMISSION TO BE IN NEUTRAL WHILE THE SHIFTER IS IN PARK. THE CAR WILL ROLL AWAY IF EMERGENCY BRAKE IS NOT SET. THE OPPOSITE IS POSSIBLE AS WELL. THE TRANSMISSION COULD BE IN DRIVE BUT LOOKS LIKE IT IS IN PARK. CAR COULD DRIVE OFF.

WIPERS EXTEND BEYOUN WINDSHIELD UNCONTROLLABLE SHAKE AND TWITCH WON'T RETURN TO HOME. REPLACE STEERING COLUMN CONTROLLER TO NO EFFECT T.. WHAT IS CAUSE THIS. DEALER LOONS FORD FALLS CHURCH VA NO HELP? ALSO JUST REPLACED $5000 TRANSMISSION @ 100,000 MILES..... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I am writing to bring to your attention a critical safety issue I recently encountered with my 2015 Ford Escape. I am deeply concerned about the lack of response and accountability from Ford regarding this matter, and I kindly request your assistance in addressing this potentially life-threatening problem. During a recent incident, my vehicle's power steering suddenly failed, rendering the car extremely difficult to maneuver. The lack of power steering made it nearly impossible for me to maintain a straight line, let alone perform any evasive maneuvers to avoid potential hazards on the road. Fortunately, this incident occurred in a drive-thru, and my children were not present in the vehicle at the time. I dread to think of the consequences if this failure had happened while driving at higher speeds or in a more critical situation. Upon taking my car to the Ford dealership for inspection and repair, I was shocked to learn that the power steering issue is not covered under my warranty. The dealership informed me that because my vehicle has exceeded 60,000 miles and is now over four years old, it falls outside the warranty coverage. I find it deeply troubling that Ford refuses to acknowledge the obvious flaw in the design of the car's power steering system, especially when comparable Ford models such as the 2011-2013 Fusion have been recalled for the exact same issue. As a loyal Ford customer, I implore you to thoroughly investigate and address this widespread problem, not only for my own sake but also for the safety and well-being of countless other Ford owners who may be facing similar risks. This dangerous design flaw poses a significant threat to drivers and their passengers, and it is utterly irresponsible for Ford to shirk responsibility and shift the financial burden onto the customers.

I HAVE A 2015 FORD ESCAPE THAT HAS LESS THEN 51,000 MILES. FORD'S POWERTRAIN WARRANTY IS 5 YRS OR 60,000 MILES AND ITS CURRENTLY ONLY 4 MONTHS OUT OF WARRANTY. ALL OIL CHANGES WERE COMPLETED AT FIRESTONE AND THE FORD DEALERSHIP COMPLETED THE 30,000 MILE SERVICE AS RECOMMENDED. DRIVING ON THE HIGHWAY AT 70MPH, MY CAR SUDDENLY LOST ACCELERATION. THE RPM'S JUMPED TO AROUND 5,000 AS I PRESSED THE PEDAL BUT COULD NOT ACCELERATE. FOR SAFETY REASONS, I HAD TO QUICKLY EXIT THE HIGHWAY WITH MY HAZARDS ON WHILE TRYING TO AVOID THE SEMI TRAVELING BEHIND ME FROM CAUSING A SERIOUS ACCIDENT. UPON EXITING THE HIGHWAY, I WAS ABLE TO MAINTAIN A SPEED OF 10MPH AND COME TO A STOP AT THE LIGHT. I WAS ABLE TO ACCELERATE AGAIN, BUT AROUND 15MPH, THE RPM'S JUMPED ONCE AGAIN AND I LOST ACCELERATION. I IMMEDIATELY TURNED ONTO A SIDE STREET AND PUT THE VEHICLE IN PARK. RIGHT AS I DID THAT A 'TRANSMISSION FAILURE SERVICE NOW' LIGHT APPEAR. FOLLOWING THAT, A CHECK ENGINE LIGHT APPEARED AND THE ENGINE MADE SOME LOUD NOISES. I PUT THE VEHICLE IN PARK AND TURNED OFF THE CAR. ONCE A TOW TRUCK ARRIVED, HE STARTED THE VEHICLE (NO CHECK ENGINE OR FAILURE LIGHTS APPEARED) AND HE WAS ABLE TO DRIVE THE VEHICLE ONTO THE FLAT BED. IT WAS TOWED TO FORD WHERE THEY DIAGNOSED 3 TRANSMISSION FAILURES (TRANSMISSION PUMP, TORQUE CONVERTER, REGULATOR VALVE). THIS CREATED A VERY SUDDEN AND UNSAFE SITUATION. HOW DOES A VEHICLE WITH PROPER MAINTENANCE (HAVE ALL REQUIRED DOCUMENTATION) SUDDENLY FAIL WHILE DRIVING DOWN A VERY BUSY CITY HIGHWAY? IN MY MIND, THIS IS A DEFECTIVE PART. AFTER EXTENSIVE RESEARCH, YOU CAN FIND MANY TRANSMISSION ISSUES WITH THE 2013 - 2014 MODELS. WOULDN'T MY ENGINE BE THE SAME AS THE PREVIOUS YEARS? THIS VEHICLE IS CURRENTLY BEING EVALUATED BY A DIFFERENT SHOP FOR A SECOND OPINION. PREVIOUS COMPLAINT #11363400 DID NOT LET ME ENTER FULL VIN#. THIS IS THE SAME COMPLAINT.

I HAVE A 2015 FORD ESCAPE THAT HAS LESS THEN 51,000 MILES. FORD'S POWERTRAIN WARRANTY IS 5 YRS OR 60,000 MILES AND ITS CURRENTLY ONLY 4 MONTHS OUT OF WARRANTY. ALL OIL CHANGES WERE COMPLETED AT FIRESTONE AND THE FORD DEALERSHIP COMPLETED THE 30,000 MILE SERVICE AS RECOMMENDED. DRIVING ON THE HIGHWAY AT 70MPH, MY CAR SUDDENLY LOST ACCELERATION. THE RPM'S JUMPED TO AROUND 5,000 AS I PRESSED THE PEDAL BUT COULD NOT ACCELERATE. FOR SAFETY REASONS, I HAD TO QUICKLY EXIT THE HIGHWAY WITH MY HAZARDS ON WHILE TRYING TO AVOID THE SEMI TRAVELING BEHIND ME FROM CAUSING A SERIOUS ACCIDENT. UPON EXITING THE HIGHWAY, I WAS ABLE TO MAINTAIN A SPEED OF 10MPH AND COME TO A STOP AT THE LIGHT. I WAS ABLE TO ACCELERATE AGAIN, BUT AROUND 15MPH, THE RPM'S JUMPED ONCE AGAIN AND I LOST ACCELERATION. I IMMEDIATELY TURNED ONTO A SIDE STREET AND PUT THE VEHICLE IN PARK. RIGHT AS I DID THAT A 'TRANSMISSION FAILURE SERVICE NOW' LIGHT APPEAR. FOLLOWING THAT, A CHECK ENGINE LIGHT APPEARED AND THE ENGINE MADE SOME LOUD NOISES. I PUT THE VEHICLE IN PARK AND TURNED OFF THE CAR. ONCE A TOW TRUCK ARRIVED, HE STARTED THE VEHICLE (NO CHECK ENGINE OR FAILURE LIGHTS APPEARED) AND HE WAS ABLE TO DRIVE THE VEHICLE ONTO THE FLAT BED. IT WAS TOWED TO FORD WHERE THEY DIAGNOSED 3 TRANSMISSION FAILURES (TRANSMISSION PUMP, TORQUE CONVERTER, REGULATOR VALVE). THIS CREATED A VERY SUDDEN AND UNSAFE SITUATION. HOW DOES A VEHICLE WITH PROPER MAINTENANCE (HAVE ALL REQUIRED DOCUMENTATION) SUDDENLY FAIL WHILE DRIVING DOWN A VERY BUSY CITY HIGHWAY? IN MY MIND, THIS IS A DEFECTIVE PART. AFTER EXTENSIVE RESEARCH, YOU CAN FIND MANY TRANSMISSION ISSUES WITH THE 2013 - 2014 MODELS. WOULDN'T MY ENGINE BE THE SAME AS THE PREVIOUS YEARS? THIS VEHICLE IS CURRENTLY BEING EVALUATED BY A DIFFERENT SHOP FOR A SECOND OPINION.

WITHIN A WEEK OF REPLACING INNER & OUTER TIE RODS, A STEERING FAULT, SERVICE NOW MESSAGE APPEARED ON THE INFORMATION DISPLAY ON SEPTEMBER 25, 2020. AT TIME VEHICLE WAS BEING DRIVEN WITHIN 35 MPH SPEED LIMIT ON A FOUR LANE NORFOLK, VIRGINIA CITY STREET. THE VEHICLE WAS DRIVEN ABOUT A MILE FURTHER TO A SAFE PARKING SPOT. AFTER STOPPING AND CHECKING THE MANUAL, VEHICLE WAS RESTARTED ACCORDING TO MANUAL INSTRUCTIONS. THE MESSAGE CHANGED TO STEERING LOSS, STOP SAFELY. WE CONFERRED WITH THE CARMASTERS SERVICE CENTER THAT PERFORMED THE TIE ROD REPLACEMENT. AFTER TURNING THE IGNITION ON AGAIN, THE STEERING LOSS, STOP SAFELY MESSAGE REMAINED. THE VEHICLE WAS THEN TOWED TO CARMASTERS, UPON THEIR ADVICE, FOR DIAGNOSIS. THE DIAGNOSIS WAS A BINDING OF THE STEERING RACK AND PINION. DIAGNOSTIC TEST FAULT CODE C 102D WAS REPORTED. INSPECTION TO CONFIRM DAMAGE WAS ALSO REPORTED. RECOMMENDED REPAIR WAS REPLACEMENT OF POWER ASSIST STEERING RACK AND PINION, FOLLOWED BY FRONT END ALIGNMENT. COST ESTIMATE WAS $3,200 FOR FORD DEALER SUPPLIED REPLACEMENT RACK & PINION ELECTRIC POWER ASSIST ASSEMBLY INSTALLATION. FORTUNATELY NO PERSONAL INJURY RESULTED. VEHICLE IS DRIVABLE WITH GREAT EFFORT WITHOUT POWER ASSIST. FORD CUSTOMER SERVICE WAS CALLED ON SEPTEMBER 29 TO CONFIRM INCREASING FREQUENCY OF SUCH ASSISTED STEERING FAILURE, AS NOTED IN NHTSA POSTING AND GENERAL INTERNET POSTINGS. APPEARS TO BE A SIGNIFICANT SAFETY FAILURE ON A VEHICLE OF 45,744 MILES WITH REGULAR MAINTENANCE. WE HAVE NO KNOWLEDGE OF ANY INCIDENT THAT WOULD HAVE DAMAGED THE RACK AND PINION IN THE OVER 2 YEARS WE HAVE OWNED THE VEHICLE, DURING WHICH WE DROVE ABOUT 30,000 MILES. FORD CUSTOMER SERVICE ADVISED WE WOULD BE UNLIKELY TO GET ASSISTANCE WITH THE REPAIR, UNLESS THE REPAIR WAS PERFORMED BY A FORD AUTHORIZED SERVICE CENTER AND THE NHTSA RULED THE RACK AND PINION POWER ASSIST WAS FAULTY.

TRANSMISSION IS NOT SHIFTING CORRECTLY FROM REVERSE INTO DRIVE. ALSO DOES NOT SHIFT THROUGH THE SPEEDS AND THE RPM REACHES 5000. SHIFTING IS UNPREDICTABLE AND VERY GLITCHY. DANGEROUS IN CERTAIN CONDITIONS BECAUSE CAR DOES NOT ACCELERATE PROPERLY. REVERSE TO FORWARD DIRECTION IS UNPREDICTABLE. WORSE IN COLD CONDITIONS. CAR IS DANGEROUS TO DRIVE. CONDITION HAS WORSENED AND NOW NEED A NEW TRANSMISSION AT 64,000 KM.

MY 2015 FORD ESCAPE: WARNING LIGHT 'ENGINE FAULT - SERVICE NOW' THAT WOULD GO AWAY WHEN I STOPPED/RESTARTED THE ENGINE. THIS HAPPENED 2-3 TIMES. DEALER SERVICE REP SAID IT WASN'T A PROBLEM UNLESS THE LIGHT REMAINED ON. THE CAR RAN WELL AT ALL TIMES. TWO WEEKS LATER THE LIGHT WOULD COME ON EVERY DAY, BUT DISAPPEAR WHEN RESTARTING. I BROUGHT IT TO THE DEALER AGAIN (CAPITAL FORD 4222 OLEANDER DR. WILMINGTON, NC) AND DIAGNOSIS SHOWED A COOLANT LEAK INTO ENGINE CYLINDER #3. DEALER STATES THAT I NEED A NEW ENGINE, BUT PARTS ARE ON BACK ORDER WITH NO ESTIMATED DELIVERY DATE. PRELIMINARY ESTIMATE OF REPAIR IS $9,242.81. (THIS IS APP $2,000 LESS THAN THE TRADE IN VALUE OF THE VEHICLE)

THE SHIFTER OF MY 2015 FORD ESCAPE WAS STUCK IN 'S' POSITION TWO DAYS AGO WHEN I JUST STARTED MY CAR. THE SHIFTER HANDLE WAS ACTUALLY IN P POSITION. I HAD TO CALL TOWING COMPANY AND THE DEALER TOLD ME IT IS MY SHIFTER CABLE BUSHING DETERIORATED AND UNABLE TO ALLOW SHIFT CABLE TO COME LOOSE TO CHANGE SHIFT. FORD PREVIOUSLY HAD A RECALL FOR 2013-2014 ESCAPE MODEL FOR THE SAME BUSHING PROBLEMS NOT INCLUDING 2015 MODELS. BUT A LOT PEOPLE POSTED THREADS ONLINE SAYING THEIR 2015 MODEL ALSO HAVE THAT PROBLEMS. SOME CUSTOMER GOT IT FIXED FREE OF CHARGE AND MOST CUSTOMERS DID NOT. I CONTACTED WITH FORD CUSTOMER SERVICE AND THEY TOLD ME IT IS UP TO THE DEALER WHETHER TO ALLOW REIMBURSEMENT BUT THIS SHOULD BE DEFINITELY BE RECALLED BECAUSE THIS CAN BE A BIG SAFETY CONCERN.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE RPM REVVED UP HOWEVER, THE VEHICLE FAILED TO RESPOND IN DRIVE OR REVERSE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO AN INDEPENDNENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 111,000.

ON 09/05/2020, I ENCOUNTERED THE "STEERING ASSIST FAULT - SERVICE REQUIRED" ERROR MESSAGE, RESULTING IN LOSS OF POWER ASSIST TO THE STEERING MECHANISM. THIS IS THE SAME ISSUE ATTRIBUTED TO SAFETY RECALL# 19S26 PERTAINING TO SIMILAR VEHICLES (FORD EDGE, ETC) OF THIS MODEL YEAR. THE ISSUE GENERATES FROM INADEQUATE WAX COATING ON THE BOLTS ATTACHING THE STEERING GEAR MOTOR, CAUSING IT TO DETACH FROM THE HOUSING. THIS RESULTS IN LOSS OF POWER STEERING CAPABILITIES, CREATING A POTENTIAL CRASH HAZARD IF OCCURRING WHILE OPERATING THE VEHICLE ON THE ROAD. MY VEHICLE HAS 37142 MILES (VERY LOW FOR THE MODEL YEAR) AND HAS ALWAYS BEEN WELL MAINTAINED AS WELL AS DRIVEN WITH GREAT CARE AND ATTENTION TO PROLONGING ITS OVERALL LIFESPAN AND GENERAL CONDITION. THE ISSUE CAME TO PASS WHILE THE VEHICLE WAS STATIONARY, THE ERROR MESSAGE AND LOSS OF POWER STEERING OCCURRING WHILE PARKED AND STARTING UP SAID VEHICLE. THERE ARE MANY OTHER ONLINE COMPLAINTS OF THIS EXACT INCIDENT RELATING TO THIS MODEL YEAR AND SPECIFIC VEHICLE, YET NO RECALL HAS BEEN ISSUED BY THE MANUFACTURER. IN MOST INSTANCES IT APPEARS THE CONSUMER IS EXPECTED TO ABSORB THE REPAIR COSTS, WHICH CAN RUN UPWARDS OF $2000 - 3000 OR MORE - UP TO AND INCLUDING REBUILDING THE ENTIRE STEERING SYSTEM. THIS IS SUSPECT BEHAVIOR GIVEN THE LACK OF OWNERSHIP OF THE ROOT CAUSE FROM THE MANUFACTURER AND LEADS ONE TO BELIEVE DEALERSHIPS MAY BE UNFAIRLY PROFITING FROM NEEDLESS REPAIRS GIVEN THE SERIOUS NATURE OF THE FAULT IN QUESTION.

POWER STEERING ISSUES BEGAN RANDOMINGLY AROUND 70,000 MILES. IT LOCKS UP WHILE DRIVING LEAVING YOU WITH NO POWER STEERING. THIS OCCURS RANDOMLY AND WHILE THE CAR IS IN MOTION. IT GENERALLY OCCURS FOR A FEW MILES AND THEN GOES BACK TO "NORMAL" POWER STEERING. IT'S HAPPENED 3 TIMES NOW WITH NO WARNING OR DASH LIGHTS LIGHTING UP. THE LAST TIME IT HAPPENED TO ME, I WAS IN HEAVY TRAFFIC WHILE GOING AROUND A SHARP CURVE, WHICH IS EXTREMELY DANGEROUS . WE WERE TOLD THAT OLDER MODELS OF FORD ESCAPES WERE RECALLED FOR THIS SAME ISSUE, BUT NOT THE 2015. COST TO REPLACE THE POWER STEERING SENSOR WAS ABOUT $4,000.

INSTRUMENT CLUSTER WAS FLICKERING AND THEN WENT BLANK.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO LATCH OR BUCKLE SECURELY. THE CONTACT CALLED LOCAL DEALER THOROUGHBRED FORD LOCATED AT 8501 N. BOARDWALK AVE, KANSAS CITY, MO 64154, (816) 505-1818 AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 40,000.

MY DRIVER SIDE SEAT BELT PULLS OUT, HOWEVER, IF IT COMES OUT TOO FAR, IT DOESN'T GO BACK TO BEING TIGHT, LIKE IT SHOULD. THE CAR IS STATIONARY WHEN THIS HAPPENS.

INITIALLY THE CAR WOULD SHIFT HARD WHICH THEN WOULD LOOSE POWER, HESITATE, THEN STALL. AFTER STALLING WOULD NOT START. THE PROBLEM HAPPENS SEEMINGLY INTERMITTENTLY. THE FORD DEALER REPLACED THE FUEL SENSOR, BUT WITH IN A YEAR THE SAME THING HAPPENED. THE FUEL SENSOR WAS AGAIN REPLACED A SECOND TIME AND IN LESS THAN 6 MONTHS IT HAPPENED AGAIN. INITIALLY IT SEEMED LIKE IT WAS THE TRANSMISSION, BUT THEN IT FEELS LIKE THE FUEL IS NOT BEING INJECTED PROPERLY WHILE IN MOTION AND AFTER STOPPING.

STOPPED AT SECURITY GATE, PASSENGER GOT OUT AND OPENED THE GATE. I DROVE THROUGH THE GATE, PLACED THE VEHICLE IN REVERSE AND BACKED UP 10 FEET TO LET THE PASSENGER GET IN AFTER CLOSING AND LOCKING GATE. PLACED THE SHIFTER IN DRIVE AND EXPECTED TO MOVE FORWARD AND IT STILL BACKED UP. PLACED THE SHIFTER IN REVERSE AGAIN AND BACK TO DRIVE AND IT STILL BACKED UP. PLACED THE SHIFTER IN PARK AND TURNED OFF THE MOTOR AND IT STILLED ROLLED FORWARD ON THE SLIGHT DOWN HILL. HAD TO USE THE HAND BRAKE TO HOLD THE VEHICLE FROM ROLLING. TURNED OFF KEY. TRIED TO RESTART THE ENGINE AND EVERY TIME THE ALARM SAID CAR WAS IN REVERSE. WHEN KEY WAS TURNED ON THE BACK UP LIGHTS AND BACK UP ASSIST SCREEN CAME ON. LOADED VEHICLE UP ON FLAT BED TRAILER AND TOWED IT HOME. CALLED FORD DEALER ON MONDAY MORNING AND HAD IT TOWED TO THE DEALER AND WAS FIXED BY USING THE PARTS FROM FORD RECALL 18S20 TO REPAIR THE CAR. FORD SAID THERE IS NO RECALL FOR 2015 FORD ESCAPE. ASSEMBLY DATE OF VEHICLE IS 10/14 . FORD SHOULD EXTEND THE RECALL TO 2015 YEAR BECAUSE I WAS SITING IN IT WHEN THE PROBLEM HAPPENED, NOT PARKING AND WALKING AWAY IN MY OWN DRIVEWAY AT HOME TO ROLL OUT IN THE STREET. OR ANY WHERE. I CALLED FORD COMPANY AND THEY SAID NO RECALL ON THIS YEAR FOR SIMILAR PROBLEM. WILL NOTIFY ME IF THERE IS A RECALL.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE ENGINE STARTED TO OVERHEAT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND CRUISED INTO HIS DRIVEWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER VACHON FORD LOCATED AT 455 PROVIDENCE RD, BROOKLYN, CT 06234, (860) 774-3673, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

I WAS DRIVING TO PICK UP SOME DINNER FOR ME AND MY WIFE WHEN A HUMMING NOISE CAME ON FROM THE BACK PASSENGER SIDE OF THE VEHICLE. AS I SLOWED DOWN THE CAR SHUT OFF. THE HUMMING NOISE IS NOT THE FIRST TIME I HAVE HEARD IT. NOT ONLY THAT EVERY TIME I REFUEL MY VEHICLE IT STRUGGLES TO START WHICH I HAVE TO GIVE IT GAS TO TURN OVER.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE.. THE CONTACT PARKED THE VEHICLE WHILE RUNNING AN ERRAND AND TRIED TO RESTART THE VEHICLE. THE GEAR SHIFT DID NOT MOVE AT ALL WHEN SHE TRIED TO PUT IT INTO REVERSE. THE INDICATOR LIGHT STATED THE VEHICLE [XXX] IN NEUTRAL. A RELATIVE WAS ABLE TO POP THE BUSHING BACK IN FOR A TEMPORARY FIX. THE BUSHING HAD SEPARATED FROM THE TRANSMISSION. THE DEALER OR MANUFACTURER HAD NOT BEEN CALLED YET. THE FAILURE MILEAGE WAS 76,479. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING NORMALLY AND APPROACHED STOP SIGN. APPLIED BRAKES WITH NO STOPPING POWER. WENT THROUGH STOP SIGN AND STOPPED WITH EMERGENCY BRAKES.BRAKE FAILURE WITHOUT ANY WARNING OR INDICATION BEFORE OR AFTER INCIDENT. VACUUM PUMP AND COUPLER FAILURE. AFTER REPAIR, TURBO FAILURE 10 MINUTES AFTER.

I PUT THE CAR IN PARK AND IT CONTINUED TO ROLL! I COULD NOT GET THE SHIFTER TO MOVE AND THE CAR WOULD NOT START. I HAD TO HAVE THE CAR TOWED TO THE NEAREST DEALER. THANK GOODNESS I WAS IN A PARKING LOT WHEN THIS HAPPENED

CAR CAUGHT FIRE WHEN I WAS NOT IN IT PERIOD FROM WHAT I HAVE READ THERE WAS A CARBON MONOXIDE LEAK IN THE FRONT CABIN IN MANY OF THESE CARS THAT COULD SPONTANEOUSLY COMBUST WHICH IS WHAT HAPPENED.

AFTER HEAVY RAIN, MY HEADLINER HAS WATER THAT SEEPS UP FROM THE PLASTIC MOLDING IN THE A-PILLAR UP TOWARD THE DRIVER SIDE VISOR. THE PANORAMIC ROOF DRAIN WAS CLEARED BY THE TECHNICIANS. I TOLD THEM THAT I HAD READ ABOUT ROOF RACK ISSUES WITH THE ESCAPE WAS TOLD IT WAS FIXED. IT STILL IS LEAKING AFTER RAIN. IT HAPPENS IN THE RAIN WHETHER THE CAR IS STATIONARY OR IN MOTION. I HAVE BEEN TOLD THAT THIS IS NOT A COVERED ITEM; HOWEVER, THERE IS NO "WEAR AND TEAR" AS I HAVE NEVER USED THE ROOF RACK AND HAVE OWNED THE CAR FOR LESS THAN 3 YEARS. THIS HAS COME UP AS A TECHNICAL SERVICE BULLETIN SO FORD IS AWARE OF THE ISSUE. THIS SHOULD BE A RECALL/SAFETY ISSUE SINCE THERE IS A SERVICE BULLETIN REGARDING IT ALREADY.

I WAS DRIVING MY 2015 FORD ESCAPE DOWN THE HIGHWAY. AS I WAS GETTING READY TO GET IN TRAFFIC TO EXIT MY BRAKES WOULDN'T PRESS DOWN. TRYING FRANTICALLY AND AS HARD AS I COULD I COULDN'T GET MY BRAKES TO PRESS DOWN TO SLOW. LUCKILY I WAS ABLE TO DOWN SHIFT MY CAR AND USE THE E-BRAKE TO GET TO A SHOULDER AND AVOID AN ACCIDENT. I HAD A FRIEND WHO'S A MECHANIC CHECK OUT MY CAR AND HE TOLD ME IT WAS MY VACUUM PUMP FOR MY BRAKES. HE ALSO NOTED WHEN HE SAW WHAT MY CAR WAS AND THAT IT WAS AN ECO BOOST THAT THIS PROBLEM IS WHAT THEY REFER TO AS A SOCCER MOM KILLER. HE'S SEEN THIS BEFORE. WHEN THE PUMP FAILS IT SHOOTS SHRAPNEL INTO MY TURBO THEN INTO THE ENGINE CAUSING SERIOUS DAMAGE THAT WILL COST ME $5000-8000 TO FIX NOW. I HAVE SEEN OTHER FORD MODELS WITH THIS PROBLEM THAT HAVE RECALLS ALREADY BUT NOT MY SPECIFIC MAKE AN MODEL.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED WITH THE ACCELERATOR PEDAL BEING DEPRESSED. THE CONTACT STATED THAT THE AUTOMATIC FOUR WHEEL DRIVE AND HILL DESCENT DISABLED MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,091.

CAR WAS PARKED AND TURNED OFF AFTER A 10 MINUTE TRIP. THE CAR STARTED SMOKING UNDER THE HOOD ON THE DRIVER SIDE NEAR THE WINDSHIELD AND EVENTUALLY CAUGHT FIRE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION WAS UNABLE TO BE SHIFTED INTO PARK. THE CONTACT WAS UNABLE TO START THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. KOERNER FORD LOCATED AT 805 WEST GENESEE ST, SYRACUSE, NY 13204, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000.

DRIVING TO WORK. HEARD AN EXPLOSION, GLASS SHATTERED... PANORAMIC SUNROOF EXPLODED!

FOLLOW UP... PANORAMIC SUNROOF EXPLODED ON 7-17-20. VERIFIED BY INSURANCE APPRAISER ON 7-20-20. NOBODY WILL COVER! SUNBURY MOTORS REFUSING UNDER WARRANTY AND INSURANCE SAYS ' DEFECT' !!!! VERY DANGEROUS!!!!!!

The back-up camera in my vehicle will operate for a few moments - if the weather is below 50 degrees or if you are parked in a shady area - but it will just cut-off. The system is working and all the fuses are good but the back-up camera only works intermitted. I am reporting this as an issue on the 2015 Ford Escape since I found there is an active recall for the same problem on new models. This needs to be addressed- when backing-if you use the reverse camera and it goes out in the middle of the back-up it can be dangerous.

VEHICLE SUDDENLY STALLS TO THE POINT IT SHUTS OFF WHILE DRIVING , P01450 PRESENT .

ON 7/14/2020 THE STEERING BECAME ALMOST IMPOSSIBLE TO TURN. I PULLED FORWARD GETTING OUT OF THE STREET INTO THE DRIVE WAY. I TURNED THE CAR BACK OFF AND ON AGAIN. THE INFORMATION SCREEN DISPLAYED POWER STEERING ASSIST FAULT.

WITHIN LAST WEEK, TWICE WHILE DRIVING VEHICLE ON A CITY HIGHWAY, THE ENGINE SUDDENLY SHUT OFF. LIGHTS, RADIO, DASHBOARD, ETC. ALL CONTINUED TO WORK. NOTIFICATION CAME ON DASHBOARD STATING "WARNING, VEHICLE IS NOT IN PARK." FORTUNATELY, IN BOTH INSTANCES I WAS ABLE TO COAST ONTO THE SHOULDER INTO A PARKING LOT AND AVOID CAUSING A WRECK OR BEING WRECKED INTO. THIS IS A MAJOR SAFETY ISSUE! WITH CAR SAFELY IN A PARKING LOT, I MOVED MY TRANSMISSION INTO PARK. I TURNED MY KEY TO THE "OFF" POSITION. I REMOVED MY KEY. I REINSERTED THE KEY AND TRIED TO START THE VEHICLE. LIGHTS, RADIO, DASH, ETC. ALL CAME ON. HOWEVER, VEHICLE WOULD NOT START. THERE WAS NOT A "CLICK" AS IF THE ENGINE WAS TRYING TO TURN OVER. THERE WAS ONLY A NOTIFICATION OF "SYSTEM START FAULT." I TRIED OUR SPARE KEY, AND RECEIVED SAME NOTIFICATION. VEHICLE WOULD NOT ALLOW ME TO MOVE TRANSMISSION FROM PARK INTO NEUTRAL TO BE TOWED. STEERING WHEEL WAS LOCKED UP. ABANDONED VEHICLE. AFTER ABOUT 2 HOURS, RETURNED TO VEHICLE, AND VEHICLE STARTED. TO CLARIFY, EVERYTHING LISTED HERE HAS HAPPENED 2 TIMES AND ON 2 SEPARATE OCCASIONS SO FAR. TESTS AT BOTH AUTOZONE AND O'REILY AUTO PARTS CONFIRM - AS I SUSPECTED, SINCE LIGHTS, RADIO, ETC. WOULD TURN ON - THAT THE BATTERY AND THE TRANSMISSION ARE WORKING JUST FINE. THIS IS HUGE SAFETY ISSUE THAT THE VEHICLE WOULD SUDDENLY SHUT OFF!

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED BEFORE CHANGING GEARS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KRAUSE FAMILY FORD OF WOODSTOCK LOCATED AT 195 WOODSTOCK PKWY, WOODSTOCK, GA 30188 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. *LN CONSUMER RECEIVED TWO OPINIONS AND BOTH SERVICE DEALERS SAID TRANSMISSION NEEDED TO BE REPLACED.*JB

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT TURNED INTO A PARKING LOT AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO OPERATE CORRECTLY. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

TRANSMISSION PROBLEMS . COOLANT RESERVOIR BROKE AND HOSE BROKE IN 2 PLACES 2015 OVER HEATED AND WARNING LIGHT CAME ALL RED AND COOLANT BLEW OUT .

AFTER ONLY 83,000 MILES, MY 2015 FORD ESCAPE TRANSMISSION HAS COMPLETELY FAILED. I WAS DRIVING ON A TWO-LANE STATE HIGHWAY WENT I FELT A JERKING MOTION. THE CAR EVENTUALLY LOST ALL POWER AND STALLED. I RESTARTED IT IN THE MIDDLE OF THE ROAD AND IT STARTED BUT REVVED INTENSELY. THANKFULLY, I WAS ABLE TO MOVE IT TO THE SIDE OF THE ROAD AND TURN ON MY HAZARD LIGHTS. THE CAR THEN REVVED WHEN I PRESSED THE ACCELERATOR. I COULD NOT GET IT TO GO INTO REVERSE OR HIGHER GEARS. I TURNED IT OFF AND ON HOPING IT WOULD RESET. EVENTUALLY I GOT IT TOWED TO MY LOCAL FORD DEALERSHIP. I AM A CONSERVATIVE DRIVER WHO KEEPS HIS MAINTENANCE UP TO DATE. NO SPEEDING TICKETS. NO DRIVING IN HARSH CONDITIONS. CAR IS IN EXCELLENT SHAPE. BUT WITH NO WARNING, THE TRANSMISSION SIMPLY "WENT OUT." KOONS FORD IN BALTIMORE JUST QUOTED ME $5,250 FOR A NEW TRANSMISSION - JUST THE TRANSMISSION NOT LABOR. ADD ANOTHER $1,500 IN LABOR AND I AM AT CLOSE TO $7,000 FOR A CAR WITH 83,000 MILES ON IT. I'LL BE BUYING HONDAS FROM NOW ON. I SHOULD NEVER HAVE SWITCHED. MY TWO HONDA ACCORDS EACH WENT 200,000+ MILES AND MY 2007 PILOT IS AT 195,000. LESSON LEARNED THE HARD WAY.

MY SON WAS T-BONED IN AN INTERSECTION WHILE IN MOTION MAKING A LEFT HAND TURN ON A GREEN ARROW. NONE OF THE AIRBAGS WENT OFF. CITY STREET IN A STOP LIGHT. THE OTHER DRIVE RAN A RED LIGHT.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A CRASH. THE CONTACT REMEMBERED THAT THE VEHICLE AND ANOTHER VEHICLE WAS IN A DITCH. IN ADDITION, THE DRIVER FRONT AND THE WHOLE REAR OF THE VEHICLE WAS SEVERELY DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD CONCUSSION, NECK, BACK AND MOUTH INJURIES THAT NEEDED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE OF ANY OTHER INJURIES. A POLICE REPORT WAS NOT FINALIZE BUT WILL BE SOON. THE VEHICLE WAS TOWED TO SHAWNEE MISSION FORD (11501 SHAWNEE MISSION PKWY, SHAWNEE, KS 66203) WHERE THEY INFORMED THE CONTACT HOW THE AIR BAGS MAY DEPLOYED DEPENDING ON HOW THE VEHICLE WAS CRASH. THE VEHICLE WAS NOT REPAIRED AND DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO WARRANTY ON THE AIR BAGS AND FILED A COMPLAINT. THE APPROXIMATELY FAILURE MILEAGE WAS 80,000. *DT*DT*JB*DT*DT*AS *TR

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO GEM CITY FORD INC LOCATED AT 5101 BROADWAY ST, QUINCY, IL 62305, (877) 571-7953, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.*DT *AS

MY 2015 FORD ESCAPE IS MELTING MY REAR BRAKE LIGHT BULB SOCKET HARNESS AND THE BRAKE LIGHT LENSE HOUSINGS