2000 Ford Excursion Complaint Log

Michelin Defender LTX M/S size 265/75R16. 4 new tires installed less than 60 days and 1,800 miles by Costco before incident. Tire air pressure checked prior to a trip. On the trip, 1 tire rapidly deflated without warning on the freeway in Arizona. Barely had enough time to pull off the freeway and onto the shoulder. The tire showed no punctures, or tread separation, but the tire sidewalls were wrinkled and distorted. Took tire to Costco for warranty and the tire shop could not find any internal punctures and were unable to determine as to why the tire went flat. They said they have never seen a tire fail like this.

Sunroof glass flew off the vehicle. It hit a car behind me. Was driving about 60 mph. Happened June 29, 2021 at approximately 10:45 am.

I WAS DRIVING AND A SPARK PLUG POPPED OUT IN THE IGNITION COIL POPPED OUT

THE TURN SIGNAL WILL INTERMITTENTLY STOP WORKING OR NOT SIGNAL AT ALL WHEN THE SIGNAL IS ACTIVATED IN EITHER DIRECTION (RIGHT OR LEFT TURN). THIS WILL OCCUR WHETHER THE VEHICLE IS IN MOTION OR STATIONARY. THIS HAS BEEN OCCURRING FOR OVER A YEAR NOW.

I PURCHASED THIS TRUCK 3 MONTHS AGO FROM MIKE MAROONEY NORTH. WHEN I GOT HOME I NOTICED IT WOULD NOT STAY IN PARK AT ALL. THIS CAUSED IT TO ROLL DOWN THE STREET WITH MY BABY IN IT. I HAVE MADE OVER 50 ATTEMPTS TO GET THE DEALER TO PUT ME IN A SAFE VEHICLE OR REFUND THE $3200 BACK. THEY REFUSE TO CALL ME BACK OR EMAIL ME. THEY TOLD ME IT WAS FIXED AFTER 3 DAYS BUT IT WASNT.

I WAS DRIVING ON THE INTERSTATE WHEN THE FIRST INCIDENT HAPPENED DOING ABOUT 65 MPH, I NOTICED MY TRUCK STARTED DRIVING FUNNY SO I SLOWED DOWN AND I HEAD I LOUD POP. KNEW RIGHT THEN AND THERE I BLEW A TIRE ON THE REAR. HAD A HARD TIME TRYING TO GET TO THE SIDE OF THE SHOULDER. IT CAUSED ALOT OF DAMAGE TO THE REAR FENDERS, BACK BUMPER, BENT MY RIM SCRATCHES ALL DOWN THE SIDE AND WINDOW. ITS WAS JUST ME AND MY BOYFRIEND AT THE TIME. THE 2ND INCIDENT HAPPENED WITH 6 KIDS UNDER THE AGE OF 5 IN THE TRUCK. THIS TIME IT [XXX] NEAR FLIPPED US. HAD A HARD TIME CONTROLLING THE TRUCK BUT MANAGED TO GET IT TO A SAFE PLACE. THIS CAUSE DAMAGED UNDER MY TRUCK AND RIPPED MY RUNNING BOARD AND ATTACHES TO MY RIM.SO I BLEW 2 TIRES THAT WERE IN GOOD SHAPE THAT HAD BEEN CHECKED IN 3 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHEN I'M DRIVING AR A SLOW PACE, GOING AROUND CORNERS OR BACKING UP SLOWLY TO PARK... THE STEERING IS VERY HARD TO TURN. I'VE HAD THE POWER STEERING PUMP AND GEAR BOX REPLACED AND NOW A YEAR LATER IT'S DOING THE SAME THING.

TL* THE CONTACT OWNED A 2000 FORD EXCURSION. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT DRIVER'S SIDE FLOORBOARD. THE DRIVER WAS NOT AWARE OF ANY WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DRIVEABLE AND WAS TOWED TO THE DRIVER'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE DRIVER BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL); HOWEVER, SHE NEVER RECEIVED A NOTIFICATION. THE FAILURE MILEAGE WAS UNKNOWN.

THE FRONT RIGHT SEAT OCCUPANT HAD USED THE SEAT HEATER. THE NEXT DAY, THE SEAT COVER AND CUSHION WAS BURNED THROUGH. THE VEHICLE WAS PARKED IN THE DRIVEWAY AT HOME. APPARENTLY THE HEATING ELEMENT CAUGHT FIRE.

FRONT PASSENGER SEAT CAUGHT FIRE AND BURNED A HOLE IN THE SEAT WITH MY DAUGHTER SEATED IN IT WHILE WE WERE DRIVING.

TL* THE CONTACT OWNS A 2000 FORD EXCURSION EQUIPPED WITH FIRESTONE STEELTEX TIRES, SIZE: 385/65-R18 (NA). WHILE DRIVING 70 MPH, THE TREAD ON THE TIRES SEPARATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, A CRASH OCCURRED AND THREE OCCUPANTS SUSTAINED MAJOR AND MINOR INJURIES. ONE INJURY WAS FATAL. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN AND DOT NUMBER WERE NOT AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 150,000 AND THE TIRE FAILURE MILEAGE WAS 3,000.

I WAS SITTING OUTSIDE ON MY PATIO AND I HEARD A CRANKING SOUND OVER AND OVER AGAIN AND I THOUGHT IT WAS SOMEONE IN NEED WHEN I WENT TO GO LOOK IT WAS MY VEHICLE SOUNDING LIKE IT WAS CRANKING BY ITSELF AND THEN IT STARTED SMOKING UNDER THE HOOD AND UNDER THE VEHICLE. MY KEYS WERE IN MY APT THE WHOLE TIME AND MY VEHICLE WAS PARKED. I CALLED THE FIRE DEPT. AND THEY SAID THAT IT WAS A ELECTRICAL SO THEY DISCONNECTED THE BATTERY ONLY. SO IT IS UNKNOW

IT'S HAPPENED BE FOR BUT NEVER SO SCARY. WE WERE COMING DOWN ONE OF THE MOUNTAINS ON HIGHWAY 299. WE WERE,DOING THE SPEED LIMIT OF 55. AND AS WE APPLIED THE BRAKE IT STARTED PULLING TO THE RIGHT. LIKE IT WAS GONNA GO OFF THE ROAD. IT ALSO WAS VIBRATING SO BAD IT FELT LIKE IT WAS GOING TO FALL APART. WE PULLED OVER CHECKED FOR LOOSE BOLTS. TIRE IMPERFECTIONS BUT NOTHING.

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT WHILE PARKED AND UNOCCUPIED, THE VEHICLE INDEPENDENTLY STARTED. THE CONTACT DISABLED THE BATTERY. THE FAILURE RECURRED ON A SEPARATE OCCASION. IN ADDITION, THE HEATER AND THE INTERIOR LIGHTS WOULD ACTIVATE WITHOUT THE VEHICLE IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 111,000. THE VIN WAS UNAVAILABLE. *TR

TURNED ON MY HEATED DRIVERS SEAT AS I LEFT MY DRIVEWAY, SHORTLY AFTER I SMELLED SOMETHING BURNING. PULLED INTO STORE PARKING LOT, TURNED EXCURSION OFF, GOT OUT, THINKING IT WAS SOMETHING IN THE ENGINE OR BRAKES. DIDN'T FIND ANYTHING. FINISHED MY DAY, ARRIVED HOME AND NOTICE A BLACKISH BROWN AREA ON DRIVERS SEAT. FURTHER INSPECTION WAS THAT THE SEAT HAD A BURNT AREA. THANK GOODNESS WHEN I PULLED INTO THE PARKING LOT EARLIER THAT I TURNED THE EXCURSION OFF THUS DISENGAGING THE HEAT SEAT. OTHERWISE I FEEL THE EXCURSION WOULD HAVE CAUGHT ON FIRE.

THE NOB ON THE HEADLIGHT SWITCH IS LOOSE, IT WORKS BUT I SEE ON A WEB SIGHT THAT THERE IS A RECALL ON THE HEADLIGHT SWITCH BUT MY DEALER SAYS THAT THAT THERE WAS NO RECALL, WHATS THE DEAL?

WAS DRIVING, WHEN I TURNED THE LIGHTS ON THAY WOULD NOT WORK. CENTER POST OF THE PLUG THAT CONNECTS THE HEADLIGHT BULB BURNED OFF ON BOTH HEADLIGHTS AT 115000 MILES. BOTH HEADLIGHTS WERE NOT WORKING. I REPLACED THE PLUGS AND THE LIGHTS ARE WORKING.

CAR WAS STOPED AND I TURNED THE LIGHTS ON AND THE HEADLIGHTS WOULD NOT TURN ON. THE PLUG THAT THE LIGHTS PLUG IN TO WAS REPLACED AND THE LIGHTS WORD. IT SEEMS THAT THE CENTER POST ON BOTH OF THEM HAD BURNED OUT.

TL* THE CONTACT OWNS A 2000 FORD EXCURSION EQUIPPED WITH MASTERCRAFT COURSER AWT TIRES, SIZE: LT265/75/R16 (NA). WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CONTACT FELT A VIBRATION. THE VEHICLE VEERED FROM LEFT TO RIGHT, THE TREAD SEPARATED, AND THE REAR PASSENGER SIDE TIRE BLEW OUT. THE TIRE WAS REPLACED. THE FOLLOWING DAY, WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VIBRATED AND VEERED FROM LEFT TO RIGHT. THE TREAD SEPARATED AND THE REAR DRIVER SIDE TIRE BLEW OUT. THE TIRE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE VEHICLE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 104,027. THE TIRE FAILURE MILEAGE WAS 95,404. UPDATED 09/10/15*LJ

STEERING SWAYS ITS HARD TO DRIVE IT FEELS LIKE STEERING ISN'T STABLE

WHY DO MY SPARK PLUGS KEEP BLOWING OUT ON THIS [XXX] THING???? THIS IS EXTREMELY DANGEROUS & I'M SURE PEOPLE HAVE DIED FROM THIS CONTINUING TO HAPPEN ON THE FORD TRUCKS WITH ALUMINUM HEADS. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A SET OF AUTOGUARD TIRES SIZE 265/78/16 THAT WERE INSTALLED ON MY SUV APX NOVEMBER OF 2013 IN OCTOBER OF 2014 THE TIRES STARTED TO DEVELOPED CRACK ALONG THE BEAD LINE ABOVE THE RIM. THIS IS THE SAME EFFECT OR DEFECT THAT RESULTED IN THE RECALL OF AUTOGUARD TIRE SIZE 245/75/16. BOTH THE TIRE THAT WERE THE SUBJECT OF THE RECALL AS WELL AS THE TIRES THAT WERE INSTALL ON MY SUV WERE MANUFACTURES IN THE SAME TIME PERIOD AND I BELIEVE HAVE THE SAME DOT NO OF 4412. *TR

FORD DOSE NOT HAVE ENOUGH THREADS IN SPARK PLUG HOLES AND PLUGS BLOW OUT WITHOUT WARNING , THIS LEFT US STRANDED IN UNSAFE LOCATION. *TR

ACCESSORIES STAYS ON WITH THE KEY REMOVED DRAINING THE BATTERY. SPARKS PLUGS BLOWS OUT. *TR

TL* THE CONTACT OWNS A 2000 FORD EXCURSION EQUIPPED WITH FIRESTONE TIRES, TIRE LINE: STEEL TEX RADIAL A/T, TIRE SIZE: LT 265/75R16. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH ON A DIRT ROAD, THE REAR DRIVER'S SIDE TIRE EXPLODED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE TREAD WAS SEPARATED FROM THE TIRE. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000 AND THE TIRE FAILURE MILEAGE WAS 200. THE DOT NUMBER WAS VNW81XL049. DJR

TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT THE HEADLIGHT SWITCH DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE HEADLIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT WHILE PULLING INTO THE RESIDENTIAL DRIVEWAY, THE CHECK ENGINE WARNING LAMP ILLUMINATED AND THE VEHICLE MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE AND REFERRED HER TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUG HAD EJECTED FROM THE CYLINDER HEAD. AS A RESULT, THE SPARK PLUG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED BOTH TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER DOOR OF THE CONTACT'S VEHICLE. THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO THE HIGHWAY RAILING. THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND PASSENGER WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL WITH MINOR INJURIES. THE VEHICLE TOWED TO AN IMPOUND YARD. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED AND UNOCCUPIED. THE FIRE ORIGINATED IN THE ENGINE AREA. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE BY DISCONNECTING THE BATTERY AND DETERMINING THAT THE CRUISE CONTROL DEACTIVATION SWITCH FAILED AND CAUSED AN ELECTRICAL FIRE. THE CONTACT REPAIRED THE VEHICLE. THE CRUISE CONTROL SMART SWITCH HARNESS WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 168,000.

HOW CAN A COMPANY AS FORD CLAIM TO BE AN HONEST AMERICAN CAR COMPANY...THEY SHOULD BE STRIPPED OF THEIR TITLE OF AMERICAN AND GIVEN THEIR OWN IDENTITY OF CORPORATE CAUSE THEY OBVIOUSLY DO NOT CARE ABOUT THE SAFETY OR THEIR OWN INTEGRITY WITH THE UNITED STATES THE PEOPLE AND WE THE PEOPLE ARE JUST DOLLAR SIGNS TO THEM. I HAVE TWO FORDS AND LETS JUST SAY I SHOULD HAVE LEARNED AFTER MY SECOND FOUND ON THE ROAD DEAD VEHICLE TO NOT HAVE BEEN SUCKERED INTO BUYING THE AMERICAN MADE FORD AGAIN. I OWN A 2000 FORD EXCURSION AND HAVE HAD FOUR SPARK PLUGS BLOWN IN THE LAST TWO MONTHS...TWO IN THE LAST WEEK. MY TRUCK BARELY HIT 143,000....WORK TRUCKS, DEPENDABLE FAMILY VEHICLES...NOT SO MUCH. MY TRUCK HAS BEEN TAKEN CARE OF IMMACULANTLY SINCE 2000 AND MANY WHO ARE NOT FAMILIAR WITH BODY DETAILS MISTAKE IT FOR THE NEWER VERSIONS. THIS IS A COMMON PROBLEM THAT HAS BEEN IN EXISTENCE SINCE THE TRUCK CAME OUT...SO MUCH A PROBLEM FORD CAME OUT WITH A SPECIAL REPAIR KIT FOR IT THAT WILL ONLY BE WARRANTEED IF YOU GO TO FORD TO FIX IT...SOUNDS LIKE A RACKET TO ME. A RACKET THE GOVERNMENT HAS LOOKED INTO AND APPROVED. I HAVE A FAMILY AND AM TRYING TO GET THROUGH THIS RECESSION BUT SEEM TO BE GOING BANKRUPT NOT ON GAS PRICES FROM OVERSEAS OR INFLATION BUT FROM REPAIRS FOR AN AMERICAN, EXCUSE ME CORPORATE AMERICAN MADE VEHICLE THAT HAS TAKEN ALMOST EVERY PINT OF BLOOD MY FAMILY HAS COLLECTIVELY. AFTER A DECADE OF CONTINUED COMPLAINTS FORD AND THE "SAFETY AGENCY" DOES NOTHING...MY TRUCK SITS IN MY DRIVE WAY BECAUSE I CHOOSE TO BUY SCHOOL CLOTHES FOR MY CHILDREN AND GROCERIES VS. REPAIRING IT AGAIN. BEYOND DISGUSTED ON BEHALF OF THE AMERICAN FORD OWNERS...WHO HAVE WALKED IN MY SHOES. AFTER SO MANY COMPLAINTS HOW CAN THE GOVERNMENT AND CONSUMER AFFAIRS ALLOW THIS CORPORATE COMPANY NOT BE HELD ACCOUNTABLE? *TR

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT WHILE IN REVERSE, THE CONTACT HEARD A SNAP NOISE FROM THE STEERING SYSTEM AND IMMEDIATELY, THE STEERING WHEEL SEIZED. THE CONTACT OBSERVED THE VEHICLE AND DISCOVERED THAT THE STEERING SHAFT WAS FRACTURED IN HALF FROM THE STEERING LINKAGE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 125,000.

WHILE DRIVING THE VEHICLE MADE A LOUD BANG AND SMOKE BEGAN COMING OUT OF HOOD. ONCE WE GOT THE ENGINE TURNED OFF AND THE EMERGENCY WAS OVER WE DISCOVERED THE SPARK PLUG HAD BLOWN UP. WHEN IT BLEW UP THE HEAD BECAME STRIPPED AND WE HAD TO HAVE A PLUG INSTALLED INTO THE DEFECTIVE HEAD AND REPLACE THE COIL. I HAVE SINCE FOUND OUT THIS IS A VERY COMMON PROBLEM WITH FORD EXCURSIONS. *TR

ON MY 2000 FORD EXCURSION, SUDDENLY HAD ELECTRICAL ISSUES. RUNNING BOARD LIGHTS STAYED AND TRUCK ATTEMPTED STARTING ITSELF WITH NO KEY IN IGNITION. MECHANIC FOUND LEAKING WINDSHIELD HAD DRIPPED ONTO FUSE BOX AND CORRODED TERMINALS. DESTROYED STARTER, STARTER SOLENOID AND FUSE BOX. ALSO NEARLY STARTED FIRE, AS SMOKE WAS SEEN AND SMELLED FROM INTERIOR OF TRUCK. MAJOR REPAIR COST. MY MECHANIC AS WELL AS MULTIPLE FORD DEALERS REPORT THIS IS A VERY COMMON PROBLEM WITH EXCURSIONS AND SUPER DUTY'S, YET NO RECALL. FORD DECIDED TO STOP MAKING THE FUSE BOX, WHICH POSES A PROBLEM BECAUSE 1) NOT MANY ARE LEFT IN JUNK YARD AND THEY ARE VEHICLE SPECIFIC (MINE HAD TO BE SAME YEAR AND FROM EXCURSION ONLY) AND 2) YOU CANNOT TELL IF THERE IS CORROSION WITHOUT NEARLY DESTROYING THE FUSE BOX TO OPEN IT. THIS NEEDS TO BE A RECALLED ITEM IMMEDIATELY, AS I PLAN ON MY $50,000 TRUCK TO LAST MORE THAN 150,000 MILES BEFORE IT HAS TO GO TO THE SCRAP HEAP. *TR

SPARK PLUG BLOWOUT. *TR

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING HIGHWAY SPEEDS, THE CONTACT HEARD A LOUD POPPING NOISE FOLLOWED BY AN ABNORMAL TICKING. THE DEALER DIAGNOSED THAT THE SPARK PLUGS EXPLODED AND BLEW A HOLE IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 92,000. UPDATED 01/24/12*LJ UPDATED 01/30/12

I WAS DRIVING MY EXCURSION AROUND 25 MPH AND AS I ACCELERATED TO 35 MPH I HEARD A LOUD BANG AND THOUGHT MY EXHAUST MANIFOLD MAY HAVE CRACKED OR CAME LOOSE. AFTER FURTHER INVESTIGATION I FOUND THE SPARK PLUG WIRE AND SPARK PLUG WERE BLOWN OUT. CALLED LOCAL MECHANIC AND SAID I NEEDED TO BRING IT TO FORD FOR APPROX 4K, FORD WOULD REPLACE THE HEAD. I WENT ON LINE AND PURCHASED A KIT, FORD IS AWARE OF THE PROBLEM WITH THE SPARK PLUG BEING BLOWN OUT OF THE HEAD BUT WILL NOT RECALL THE TRUCK. NOTE THAT THIS IS AFFECTING MANY VEHICLES, NOT ONLY FORD. THIS IS A HUGE ISSUE AND VERY UNFAIR THAT THE MANUFACTURER OF THE HEAD IS GETTING AWAY WITH THE POOR QUALITY CONTROL AND THE FACT THAT THEY ARE NOT CORRECTING THE ISSUE FOR THE CONSUMER. *KB

THE POWER DOOR LOCK ELECTRIC MOTORS FREEZE UP AND DO NOT OPERATE WITH THE ELECTRIC SWITCH. THE FROZEN POWER DOOR LOCK DOES NOT ALLOW THE DOOR TO BE OPENED PROPERLY AND QUICKLY IN AN EVENT OF AN EMERGENCY. THE MANUAL DOOR LOCK RELEASE MUST BE UTILIZED IN ORDER TO UNLOCK THE DOORS. THIS SAFETY ISSUE AFFECTS ALL FOUR DOORS OF THE VEHICLE. THIS NOT AN ISOLATED SAFETY HAZARD, WE CURRENTLY HAVE 2 IN OUR FLEET AND ALL THE POWER DOOR LOCKS DON'T OPERATE SAFELY OR PROPERLY. WE HAVE HAD OTHER FORD EXCURSIONS WHICH ALL WERE AFFECTED WITH THE DEFECTIVE POWER DOOR LOCKS. *TR

THE POWER DOOR LOCK ELECTRIC MOTORS FREEZE UP AND DO NOT OPERATE WITH THE ELECTRIC SWITCH. THE FROZEN POWER DOOR LOCK DOES NOT ALLOW THE DOOR TO BE OPENED PROPERLY AND QUICKLY IN AN EVENT OF AN EMERGENCY. THE MANUAL DOOR LOCK RELEASE KNOB MUST BE UTILIZED IN ORDER TO UNLOCK THE DOORS. THIS SAFETY ISSUE AFFECTS ALL FOUR DOORS OF THE VEHICLE. THIS IS NOT AN ISOLATED SAFETY HAZARD, WE CURRENTLY HAVE 2 IN OUR FLEET AND ALL THE POWER DOOR LOCKS DON'T OPERATE SAFELY OR PROPERLY. WE HAVE HAD OTHER FORD EXCURSIONS WHICH ALL WERE AFFECTED WITH THE DEFECTIVE POWER DOOR LOCKS. THE FRONT DOOR MANUAL RELEASE KNOB IS FLUSH WITH THE DOOR PANEL WHICH MAKES IT EVEN MORE DIFFICULT TO ATTEMPT TO ESCAPE FROM THE VEHICLE IN AN EVENT OF AN EMERGENCY. *TR

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT THE FOUR INTERIOR POWER DOOR LOCKS FAILED TO UNLOCK WHEN ACTIVATED. IN ADDITION, THE TRUNK LID WOULD NOT OPEN WHEN THE KEY FOB OR TRUNK CONTROL RELEASE MECHANISM WERE ENGAGED. IN ORDER TO EXIT THE VEHICLE, THE CONTACT HAD TO MANUALLY UNLOCK EACH DOOR. ALSO, THE TRUNK LID ONLY OPENED WHEN MANUALLY ACCESSED WITH A KEY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.

2000 FORD EXCURSION, UNIT 1 WAS DRIVING EASTBOUND ON THE OHIO TURNPIKE IN THE MIDDLE LANE WHEN THE LEFT FRONT AXLE BROKE CAUSING THE WHEEL TO COME OFF. VEHICLE CAME TO FINAL REST ON THE SOUTH SIDE SHOULDER. *BF THE LEFT FRONT AXLE HAD BROKEN OFF, THE LEFT FRONT ROTOR TO THE WHEEL WAS DAMAGED AND THE LEFT FRONT SIDE OF THE BUMPER WAS SLIGHTLY DENTED INWARD TOWARD THE BODY OF THE VEHICLE. (OHIO TRAFFIC CRASH REPORT # 10-0303-90)*JB

IN PARKING LOT OF RESTAURANT. WE WENT INTO THE RESTAURANT AND IN 15 MIN SOMEONE RAN IN TO TELL EVERYONE SOMEONE'S TRUCK WAS ON FIRE. WELL IT WAS OUR 2000 FORD EXCURSION DIESEL. NO FORE WARNING ENGINE JUST CAUGHT ON FIRE. FRONT END DESTROYED. MASSIVE SMOKE DAMAGE AND WATER DAMAGE FROM FIRE TRUCKS. THE CAR WAS TOTALED. *TR

A GOODYEAR TREVA LT245/75R16 WITH 1000 MILES ON IT HAS SUFFERED SEPARATION OF THE RUBBER NEAR THE BEAD. THE INTERNAL TIRE CONSTITUENTS ARE VISIBLE. THE DEFECT RUNS (ON THE OUTSIDE OF THE TIRE) ABOUT 8" AND THE DELAMINATION GAP IS ABOUT 1/4". THE INSIDE OF THE WHEEL DEFECT IS 1" LONG AND 1/8" GAP. PICTURES OF HE DEFECT ARE AVAILABLE. NO ACCIDENT OR VEHICLE DAMAGE HAS OCCURRED. DEALER WAS NOT RESPONSIVE TO REMEDIATION ALTHOUGH ITS BEEN REPORTED THAT GOODYEAR LOAD RANGE E LIGHT TRUCK TIRES HAVE HAD MANY "SILENT RECALLS". *TR

2000 FORD EXCURSION 7.3 L DIESEL NO START WHEN KEY TURNED. ORIGINALLY TOLD IT WAS A PATS ISSUE AND NEEDED NEW KEYS. PROBLEM WAS INTERMITTENT THEN WAS CONTINUOUS. ALL LIGHTS ON DASH CAME ON BUT THE STARTER WOULD NOT TURN OVER. WAS A STARTER SOLENOID THAT WAS FRIED. *TR

SWERVED TO MISS A SQUIREL, PURSE FELL FROM CONSOLE AREA, REACHED WITH R HAND TO RETRIEVE, HEADON INTO TELEPHONE POLE TRAVELING APPROX 34MPH, AIRBAGS DIDN'T DEPLOY. *TR

FORD EXCURSION WITH THE SPARK PLUG BLOWING OUT OF THE ENGINE. THIS IS A VERY COMMON KNOWN DEFECT IN THE FORD 4.6, 5.4, & 6.8 LITER ENGINES AND THE GOVERNMENT HAS DONE ABSOLUTELY NOTHING TO PROTECT THE CITIZENS OF THIS COUNTRY FROM THE FRAUD THAT HAS BEEN SOLD TO THE AMERICAN PEOPLE. THE AVERAGE REPAIR COST IS OVER $3,000.00 TO FIX A FORD DESIGN FLAW AND ONE THAT THEY SHOULD BE HELD RESPONSIBLE FOR REPAIRING. SINCE THIS WOULD REQUIRE THE LARGEST RECALL IN WORLD HISTORY OUR GOVERNMENT SITS BY AND DOES ABSOLUTELY NOTHING TO PROTECT INNOCENT LIVES THAT ARE IN DANGER FROM THESE LITERAL "TIME BOMBS" THAT CAN IGNITE ESCAPING FUEL VAPORS FROM THE HOLE THEY JUST EXITED AND BURN A VEHICLE TO THE GROUND. IT IS DISTURBING THAT YOU ARE A GOVERNMENT AGENCY YET YOU REFUSE TO DO YOUR JOB. SINCE THE GOVERNMENT IS IN THE CAR BUSINESS NOW AND COMPETING WITH FOREIGN COMPANIES IT IS AMAZING THAT WITH LITTLE TO NO REPORTED CASES YOU WILL FORCE THEM TO REPAIR GAS PEDALS THAT WERE MANUFACTURED BY AMERCANS BUT YOU WON'T DO ANYTHING WHEN IT INVOLVES LEGITIMATE PROBLEMS WITH A GARBAGE AMERICAN PRODUCT. AND YOU WONDER WHY THE AMERICAN CARS HAVE SUCH A HORRIBLE REPUTATION. BECAUSE THEY FULLY HAVE EARNED IT. THEY ARE GARBAGE AND THEY RECEIVE IMMUNITY FROM THE GOVERNMENT THAT PROTECTS THEM AND NOT THE PEOPLE. YOU SHOULD BE ASHAMED TO CASH YOUR PAYCHECK WHICH COMES FROM US THE TAXPAYERS. PLEASE CHANGE YOUR WAYS AND DO YOUR JOB AND PROTECT INNOCENT LIVES THAT GOD WILL SURELY HOLD YOU ACCOUNTABLE FOR. *TR

ON OCTOBER 11, 2010, I WAS DRIVING MYSELF AND MY TWO CHILDREN; MASON 10 AND PRESTON 8, TO THEIR KARATE LESSONS. I WAS TRAVELING DOWN INTERSTATE 20 JUST WEST OF FORT WORTH, WHEN I EXPERIENCED A CATASTROPHIC TIRE FAILURE ON OUR 2000 FORD EXCURSION. I WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND THE NEXT THING I KNEW WE HAD HIT AN EIGHTEEN WHEELER, STARTED ROLLING AND LANDED UPSIDE DOWN ON THE SIDE OF THE HIGHWAY. BY THE GRACE OF GOD NO ONE WAS INJURED IN THIS ACCIDENT! HOWEVER, THE EVENTS THAT LED UP TO THIS ACCIDENT, AND THE BEHAVIOR OF THE COMPANIES AND INDIVIDUALS RESPONSIBLE FOR IT ARE EXTREME EXAMPLES OF THE WORST IN HUMAN BEHAVIOR. APPROXIMATELY 4 DAYS PRIOR TO THE ACCIDENT WE SUFFERED A FLAT TIRE ON OUR VEHICLE. MY HUSBAND PLACED THE SPARE TIRE ON THE VEHICLE. THE RUNNING TIRE WAS GOING TO REQUIRE A REPLACEMENT AND A TIRE WAS ORDERED FROM OUR LOCAL TIRE SHOP. WHEN MY HUSBAND PLACED THE SPARE TIRE ON THE VEHICLE HE CHECKED FOR PROPER INFLATION AND MADE THE NECESSARY CORRECTIONS. IN FACT, ALL OF THE TIRES WERE CHECKED AGAIN FOR PROPER INFLATION, PRIOR TO US LEAVING ON THE ABOVE MENTIONED TRIP. AFTER THE ACCIDENT MY HUSBAND NOTICED THE WAY THAT THE TIRE HAD FAILED. ALL OF THE TREAD SEPARATED AND THE AIR PRESSURE WAS LOST INSTANTANEOUSLY. SINCE THAT DAY WE HAVE DISCOVERED THE FOLLOWING: OUR 2000 FORD EXCURSION WAS ORIGINALLY EQUIPPED WITH FIRESTONE STEELTEX A/T LT265/75R16 TIRES, WHICH INCLUDED THE FULL SIZE SPARE TIRE. THIS TIRE WAS THE SUBJECT OF A RECALL BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION ON FEBRUARY 26, 2004. RECALL NUMBER 04T003000 THIS RECALL WAS THE RESULT OF A HIGH NUMBER OF CATASTROPHIC TIRE TREAD SEPARATION FAILURES ON THE AFFECTED TIRES. AN INTERNAL E-MAIL FROM FORD WAS SENT TO DEALERS TO ADVISE THEM OF THE APPROPRIATE MEASURES THEY NEEDED TO TAKE TO HELP IN FACILITATING IN THE RECALL. NOTHING WAS DONE!

WINDSHIELD WIPERS RUNNING IN INTERMITTENT MODE. STARTED TO SMELL AN ELECTRICAL BURNING SMELL IN THE INTERIOR CABIN. WINDSHIELD WIPERS STARTED TO MOVE VERY SLOWLY. I TRIED TO TURN WIPERS TO ON-SLOW AND ON-FAST MODE AND THEY WORKED ERRATICALLY. I PULLED OFF ROAD AND STOPPED VEHICLE AND SMOKE WAS POURING OUT OF DRIVERS SIDE ON OUTSIDE OF WINDSHIELD WHERE WIPER MOTOR IS LOCATED. I RAN FOR MY FIRE EXTINGUISHER BUT DID NOT HAVE TO USE IT. WIPERS ARE NOT FUNCTIONING AT THIS TIME. I HAVE NOT REPLACED ANY PARTS AT THIS TIME AND I AM FILLING A COMPLAINT. I SEE THERE IS A NHTSA CAMPAIGN ID# 01V258000 THAT I BELIEVE INVOLVES MY VEHICLE. I CALLED FORD MOTOR COMPANY AND THEY NOTED MY CONCERNS AND SAID THERE WAS NO RECALL ON MY VEHICLE AT THIS TIME. *TR

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT WAS SITTING IN THE DRIVER'S SEAT WITH THE ENGINE OFF WHEN HE SMELLED A BURNING ODOR. HE THEN OBSERVED THE FRONT PASSENGER HEATED SEAT IGNITED INTO FLAMES. THE CONTACT EXTINGUISHED THE EXTENSIVE FLAMES. THE FRONT PASSENGER SEAT WAS COMPLETELY DESTROYED. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE AND THEY ADVISED THAT THE VEHICLE BE INSPECTED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN.

A SPARK PLUG EJECTED FROM MY FORD EXCURSION TRITON V10 MOTOR WHILE DRIVING 70MPH WITH MY FAMILY IN THE VEHICLE. THIS WAS NOT DUE TO IMPROPER FITTING OF THE SPARK PLUGS OR ANY AFTER MARKET ALTERATIONS DONE TO THE MOTOR. THIS IS A FACTORY STOCK MOTOR WITH 115,000 MILES. I HAVE READ THAT THIS IS A VERY SERIOUS PROBLEM WITH THE FORD MOTORS AND YET THERE HAS NOT BE A RECALL ON THE MATTER. AFTER THIS HAPPENED I PERSONALLY SPOKE TO FRIENDS WHO HAVE AN EXCURSION AND 2 OF THE 3 HAD THE SAME PROBLEM. *TR