2016 Ford Explorer Complaint Log

LOUD KNOCKING IN THE FRONT END WHEN MAKING TURNS. ASSUMED IT WAS THE SWAY BAR BUSHING NEEDING REPLACEMENT BASED ON SEARCHES, HOWEVER AFTER HAVING THE VEHICLE A WEEK THE DEALERSHIP HAS DETERMINED THAT IT IS A FAULTY STEERING GEAR. I'M SUBMITTING THIS COMPLAINT SO THAT THERE ARE MORE OF THESE DOCUMENTED OUT THERE. MY VEHICLE WAS STILL OPERATIONAL WHEN I TOOK IT IN, HOWEVER READING SIMILAR STORIES AND PROBLEMS OF OTHER OWNERS, IT COULD HAVE BEEN WORSE AND RESULTED IN A LOSS OF STEERING CONTROL. ADDITIONALLY WHEN TALKING WITH FORD CUSTOMER RELATIONS DEPARTMENT THEY SAID AT 37,500 THE VEHICLE IS OUT OF WARRANTY AND THEY WILL NOT DO ANYTHING TO CORRECT IT. I'M CONCERNED WITH SUCH LOW MILEAGE THERE APPEARS TO BE A LARGE RISK TO OTHER OWNERS.

PURCHASED EXPLORER 2 OLD, USED. VEHICLE HAS RAN GREAT. CHECK ENGINE LIGHT CAR ON. DIAGNOSED OF 3 CYLINDER MISFIRE. PURCHASED NEW PLUGS AND COILS AS CAR NOW HAS 80K ON IT. CAR RAN BETTER FOR A WEEK AS IT WAS STARTING REALLY ROUGH. CHECK ENGINE LIGHT NEVER WENT AWAY. TOOK VEHICLE TO THE LOCAL GARAGE AND THEY DIAGNOSED THERE IS A BLOWN HEAD GASKET. GARAGED STATED THEY DO NOT DO THAT KIND OF WORK, BUT GARAGE TOLD ME THIS IS THE 3RD EXPLORER-ECOBOOST HE HAS SEEN IN THE PAST 8 MONTHS WITH THIS ISSUE. HE SAID HAS TO BE A KNOW ISSUE TO FORD. CALLED FORD DEALERSHIP. THEY SAID THERE IS NO RECALL AND THE BOOK PRICE ON THIS JOB IS $4600. I LOST A HEAD GASKET ONCE, ON A 15 YEAR OLD CAR THAT OVERHEATED SEVERAL TIMES. THIS CAR IS MY WIFES; AND NEVER OVERHEATED. FORD TOLD ME IF I COMPLETED JOB NOW THAT I WOULD NOT BE REIMBURSED BY A RECALL, WHICH I HIGHLY DOUBT BUT THAT IS WHAT I WAS TOLD. I JUST WANT TO GO ON RECORD THAT WE BABY OUR CAR, KEEP UP WITH OIL CHANGES AND WANT TO MAKE SURE FORD IS NOT GETTING AWAY WITH PASSING ENGINEERING ISSUES OFF TO THEIR CUSTOMERS. ADAM

PERSISTENT EMISSIONS SMELL IN CABIN CAUSING HEADACHES FOR THE DRIVER. ROESCHE FORD IN ELMHURST ILLINOIS CONDUCTED WARRANTY WORK WHICH CONSISTED OF "REPROGRAMMING" THE CAR. THE FIX DID NOT WORK AND ROESCH FILED AN APPEL TO FORD - WHO IS DENYING LIABILITY AND CLAIMING THE "REPROGRAMMING" IS THE FIX. I HAVE ALSO FILED A CLAIM WITH FORD CAS24714279. THIS IS THE EXACT SAME PROBLEM THE POLICE INTERCEPTOR EXPLORERS IS HAVING AND IS WELL DOCUMENTED - FORD HAS EVEN SET UP A HOTLINE FOR THE POLICE - BUT IGNORE THE INDIVIDUAL OWNER.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THE STEERING SEIZED FOR APPROXIMATELY 20 MINUTES AND THE TRACTION CONTROL AND STEERING ASSIST FAULT WARNING INDICATORS ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND TURNED OFF AND RESTARTED THE VEHICLE; HOWEVER, IT DID NOT RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED BY AN INDEPENDENT TOWING COMPANY TO THE CONTACT'S RESIDENCE. ARUNDEL FORD (1561 PORTLAND RD, ARUNDEL, ME 04046, (800) 889-7171) WAS CONTACTED AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

MY 2016 FORD EXPLORER SPORT'S AIRBAG LIGHT IS ON. IT STARTED RANDOMLY BEING ON ABOUT 2 MONTHS AGO AND NOW THIS WEEK IT'S BEEN LIT UP EVERY TIME I START THE ENGINE. I READ ON OTHER FORUM SITES THAT THIS SEEMS TO BE A BIG ISSUE WITH MANY FORD EXPLORERS AND THE ISSUE RESULTS IN THE AIRBAGS NOT DEPLOYING IN AN ACCIDENT. THIS VEHICLE IS ONLY 3 YEARS OLD SO IT SHOULDN'T BE HAVING SUCH A KEY SAFETY PROBLEM AS THIS POINT IN IT'S LIFE. AIRBAG FUNCTIONALITY SHOULD ALWAYS BE TAKE VERY SERIOUSLY.

EXHAUST OR GAS SMELL IN THE CABIN. ESPECIALLY NOTICEABLE AFTER LONGER DRIVES. SO STRONG YOU CAN SMELL IT IN THE HOUSE AFTER PARKING IN THE GARAGE. TOOK IT TO A FORD DEALER AND WAS TOLD THEY COULDN'T FIND ANYTHING.

MY CAR WAS COMPLETELY TOTALED IN AN ACCIDENT ON 10/21/19. I RECEIVED VERY SERIOUS MULTIPLE BRAIN BLEEDS, FACIAL LAC, FACIAL & HEAD FX'S & A SEVERE TBI. MY MOM REC A CONCUSSION, FACIAL LAC CONCUSSION & A FX CLAVICLE. WE STOPPED AT THE STOP SIGN & MOVED TO THE CENTER BETWEEN THE 4 LANES & STOPPED AGAIN & WE WERE HIT BY A LARGE ROLL ON ROLL OFF ROCK CARRYING DUMP TRUCK IN THE MIDDLE OF THE LANES. THE CAR WAS COMPLETELY TOTALED & I WAS IN A COMA & AIRLIFTED TO A TRAUMA CTR APPROX 40 MINS AWAY, BUT I WAS IN RESP ARREST & NOT EXPECTED TO LIVE. IT IS UNKNOWN EXACTLY WHAT CAUSED THE UNSAFE CONDITIONS, HOWEVER I NEVER CROSS STRAIGHT ACROSS THE TRAFFIC & WE HAD BEEN ON A VERY VERY BUMPY INTERSECTION THE FRI BEFORE THE ACC ON MONDAY & THE CAR HAD NOT BEEN DRIVEN SINCE THAT 5 HR TRIP OF EXTREMELY BUMPY ROUGH ROAD CONDITIONS ON INTERSTATE 95 COMING THROUGH PART OF NC, ALL OF SC & PART OF GA.

AT AROUND 75K MILES THE STEERING BEGAN TO MAKING POPPING/GRINDING NOISES. THE SOUND RESOLVED WITHIN THE SAME TRIP AND STOPPED. IT'S BEEN TWO MONTHS AND THE GRINDING SOUND RETURNED WHILE DRIVING THIS WEEKEND ON A WINDING ROAD WITH MY TWO YEAR IN THE BACK SEAT. WHILE DRIVING AROUND A CORNER AT MODERATE SPEED (35-40 MPH), THE STEERING WHEEL BRIEFLY STUCK AND BROUGHT MY VEHICLE TO THE EDGE OF THE PAVEMENT BEFORE I GAINED CONTROL AGAIN. THE STICKING PERSISTED AROUND CORNERS AND WHILE TURNING BOTH DIRECTIONS. ONCE UNSTUCK, THE STEERING FELT LOOSE AND NEAR UNPREDICTABLE. THE VEHICLE IS NOW AT A LOCAL FORD DEALERSHIP WHO CONFIRMED IT'S A RESULT OF RACK AND PINION FAILURE AND QUOTED AROUND $2500 TO REPAIR. THEY CONFIRMED THIS IS COMMON IN EXPLORERS. MY RESEARCH ALSO SHOWS HUNDREDS OF REPORTS AND COMPLAINTS EXACTLY AS MINE, OFTEN IN FRIGHTENING AND LIFE THREATENING CIRCUMSTANCES. THERE IS SERIOUS POTENTIAL FOR FATAL OUTCOMES WITH THE NATURE AND FREQUENCY OF THIS MALFUNCTION.

CERTIFIED PRE-OWNED 2016 FORD EXPLORER WITH 56,000 MILES. ELECTRONIC STEERING GEAR FAILED. LOST POWER STEERING. LUCKILY IT HAPPENED AT LOW SPEED WHILE EXITING A PARKING LOT NEAR HOME - NO ACCIDENT. $2,200.00 REPAIR COST; NO WARRANTY COVERAGE.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE CONTACT NOTICED AN ABNORMAL ODOR COMING FROM THE EXHAUST SYSTEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA ACTION NUMBER: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING). THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,500. THE VIN WAS UNKNOWN.

THERE IS A BURNING SMELL, LIKE EXHAUST, THAT IS COMING INTO THE CABIN OF MY 2016 FORD EXPLORER. FORD SERVICED THE VEHICLE AND SAID THEY REPROGRAMMED THE HVAC SYSTEM, BUT I AM STILL GETTING THE SMELL.

AIRBAG LIGHT CAME ON AROUND 50,000, WAS TOLD HARNESS NEEDED TO BE REPLACED UNDER DRIVER'S SEAT DUE TO WIRES FRAYING FROM SEAT MOVEMENT. WORK WAS DONE UNDER WARRANTY. MILEAGE NOW AROUND 92,000, AIRBAG LIGHT AGAIN INTERMEDIATELY ILLUMINATED WHILE DRIVING, AFTER TAKING IT BACK TO DEALERSHIP WAS TOLD IT WAS THE SAME EXACT PROBLEM AND NOW IT'S AN $1100 FIX, NOT COVERED UNDER WARRANTY. I WAS TOLD FORD IS AWARE OF THE PROBLEM BUT NO RECALL AS OF YET HAS BEEN INITIATED. AFTER LOOKING ONLINE, SEEMS THIS IS A PRETTY COMMON PROBLEM!

WAS DRIVING DOWN 95 @ 65 MPH WHEN ALL OF A SUDDEN, THE CAR JERKED AND LOST ALL POWER. WRENCH LIGHT, CHECK ENGINE, AND AIRBAG LIGHT ALL CAME ON. NO POWER. NO GAS, LIMP MODE. CODE READER DETERMINED THROTTLE BODY ISSUE. LOOKED ONLINE, APPEARS TO BE KNOWN ISSUE IGNORED BY FORD. I COULD HAVE BEEN KILLED

THE ACCELERATOR BECOMES UNRESPONSIVE AND MY VEHICLE'S RPM DROPS, REGARDLESS IF I AM PRESSING ON THE GAS PEDAL. MOST NOTABLY OCCURS WHEN DRIVING ON THE FREEWAY, BUT HAS HAPPENED DRIVING WITHIN CITY LIMITS. I HAVE TO PRESS DOWN ON THE GAS PEDAL AND WAIT FOR THE VEHICLE TO EVENTUALLY PICK UP SPEED OR SHIFT GEAR TO NEUTRAL TO DRIVE TO BE ABLE TO ACCELERATE WHEN PRESSING ON GAS PEDAL. THIS IS A SAFETY CONCERN DUE TO THE VEHICLE GOING LIMP MODE, ESPECIALLY ON A FREEWAY. THIS HAPPENS APPROXIMATELY 2-3 TIMES IN A 1 HOUR DRIVING PERIOD. THE LAST TIME THIS HAPPENED THE VEHICLE WRENCH LIGHT WHEN ON AND MY VEHICLE WAS JOLTING WHEN I PRESSED ON THE GAS PEDAL. WHEN I TOOK IT TO THE DEALERSHIP THE WRENCH LIGHT WENT AWAY. IT IS CURRENTLY BEING SEEN BY A TECHNICIAN; HOWEVER, THE TECHNICIAN IS HAVING A HARD TIME DUPLICATING THIS PROBLEM. THIS PROBLEM IS INTERMITTENT. I TRIED TO TAKE IT TO ANOTHER DEALERSHIP PREVIOUSLY FOR THE SAME ISSUE, HOWEVER THEY TURNED ME DOWN DUE TO IT BEING AN INTERMITTENT ISSUE.

THE AIRBAG WARNING LIGHT HAS ILLUMINATED AGAIN AND WE CONTACTED THE LOCAL FORD DEALERSHIP IN WASILLA ALASKA TO REPORT THE ISSUE BUT THEY REMAIN UNHELPFUL. THE QUICKEST APPOINT IS A MONTH AWAY AND MY WIFE USES THIS VEHICLE FOR TRANSPORTING MY CHILDREN TO AND FROM SCHOOL/APPOINTMENT AND BASIC EVERYDAY NEEDS. THE AIRBAG LIGHT OFTEN ILLUMINATES WHEN THE VEHICLE IS STATIONARY AND FIRST APPEARED WHEN THE VEHICLE HIT 34000 MILES. I CONTACTED THE FORD DEALERSHIP THEN, BUT THEY SAID THERE WAS NOTHING TO BE DONE UNLESS THE LIGHT REMAINED ON. IT APPEAREDS PERIODICALLY, OFTEN WHEN THE VEHICLE IS STATIONARY, BUT ALSO WHEN ITS BEING DRIVEN. I CONTACTED THE DEALERSHIP AND GOT THE SAME UNCONCERN RESPONSE. APPOINTMENTS ARE OFTEN MONTHS AWAY AND THE DEALERSHIP OFTEN DISMISS THE ISSUE AND SHOW NO URGENCY OR INTEREST IN FINDING OUT THE CAUSE. THE LIGHT DIAPPEARS AFTER A FEW SHUTDOWNS AND RESTARTS, SOMETIMES FOR WEEKS AND MONTHS BUT IT HAS BECAME A COMMON APPEARENCE AS THE VEHICLE CAME CLOSER TO 38K MILES AND NOW 40K MILES. PLEASE ADDRESS THE ISSUES OR AT LEADT LOOK INTO IT SO FORD CAN GIVE IT THE NEEDED ATTENTION BEFORE MYSELF OR SOMEONE LOSE A FAMILY MEMBER FOR SOMETHING THAT COULD HAVE BEEN A SIMPLE FIX. THE VEHICLE IS OFTEN STATIONARY WHEN THE LIGHT APPEAR. SOMETIME ITS APPEARS WHEN THE VEHICLE IS IN MOTION. BASE ON WHAT I HAVE READ FROM OTHER COMPLAINTS AND FROM PEOPLE WITH THE SAME VEHICLE MODEL ITS SAFE TO ASSUME THE PROBLEM MOST LIKELY ORIGINATE FROM THE REAR SEAT, JUST BEHIND THE DRIVERS. IF ITS A WIRING ISSUE INVOLVING THE VEHICLE SAFETY EQUIPMENT THEN THIS MAY HAVE THE POTENTIAL FOR CAUSING A CASCADE AND CATASTROPHIC FAILURE IN ONE OR MORE OD THE VEHICLE SAFETY FEATURES. I WILL INCLUDE A PICTURE OF THE MOST RECENT APPEARENCE OF THE AIRBAG LIGHT. STARTED ABOUT 18 MONTHS AGO WHEN THE VEHICLE WAS ABOUT 34.5K MILES AND IS BECOMING MORE COMMON NOW.

THE POWER STEERING GEAR FAILED AT 41,000 MILES. BECAUSE OF THIS, THE VEHICLE STEERING WAS UNPREDICTABLE. YOU TURN THE WHEEL, BUT IT MAY NOT STRAIGHTEN BACK OUT. AFTER REVIEWING SOME MESSAGE BOARDS, THIS SOUNDS LIKE A COMMON ISSUE WITH THE 2016 EXPLORER BETWEEN 40K AND 50K. THIS IS A SERIOUS FLAW, AND SERIOUS SAFETY ISSUE. I WAS LUCKY ENOUGH TO ONLY RUN INTO PROBLEMS AT LOWER SPEEDS. HOWEVER IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEED, WITH MY WIFE AND KIDS IN THE CAR, THERE IS NO TELLING HOW HORRIBLE IT WOULD HAVE BEEN. NOT TO MENTION THE POSSIBILITY OF HITTING OTHERS ON THE ROAD DUE TO LOSS OF STEERING. SEEING HOW THERE ARE MULTIPLE PEOPLE WITH THIS PROBLEM, I BELIEVE THIS HAS TO BE A RECALL.

THE FIRST TIME MY STEERING WHEEL GOT STIFF WAS ON 09/13/2019 WHILE TRYING TO MAKE A LEFT TURN ON A CITY STREET. IN THE PROCESS OF MAKING THE LEFT TURN THE STEERING WHEEL GOT STIFF, AND THE STEERING FAULT HILL START AND TRAC LIGHTS WENT ON. I WAS UNABLE TO CONTROL THE WHEEL WHICH CAUSE ME TO GET ONTO OF THE SIDE WALK ALMOST HITTING A TREE. I HAD TO HIT MY BREAKS IN ORDER TO AVOID THE ACCIDENT. MY KIDS BODY JERK BACK AND FORTH REALLY HARD. I TURN MY CAR OFF AND BACK ON, AND THE STEERING WHEEL WAS WORKING AGAIN. I WAS ABLE TO DRIVE HOME SAFELY. THE SECOND TIME THE STEERING WHEEL GOT STIFF WAS ON 10/05/2019. WHILE ON THE A CURVE OF RAMP TO GET OUT OUT THE FREEWAY THE STEERING WHEEL GOT STIFF AGAIN, AND THE STEERING FAULT , HILL START AND TRAC LIGHTS WENT ON AS WELL. ONCE AGAIN I HAD TO HIT THE BREAKS HARD IN ORDER TO AVOID HITTING THE RAIL, AS I WAS NOT ABLE TO CONTROL THE STEERING WHEEL. I TRY TURNING MY CAR OFF AND BACK ON AGAIN TO SEE IF THE STEERING WHEEL WOULD WORK AGAIN BUT IT STILL DID NOT WORK. I HAD TO CALL MY HUSBAND TO COME AND PICK ME UP. I TOOK THE CAR TO THE DEALER AND I WAS TOLD THAT THEY HAD TO REPLACE THE WHOLE POWER STEERING EQUIPMENT WHICH COST ME A TOTAL OF $2350.39.

THE FIRST TIME MY STEERING GOT STIFF ON 09/13/2019 WHILE TRYING TO MAKE A LEFT TURN ON A CITY STREET. IN THE PROCESS OF MAKING THE LEFT TURN MY STEERING WHEEL GOT STIFF, AND THE STEERING FAULT HILL START AND TRAC LIGHT WENT ON. I WAS UNABLE TO CONTROL THE STEERING WHEEL WHICH CAUSE ME TO GET UP ONTO THE SIDE WALK AND ALMOST HITTING A TREE. I HAD TO SLAM ON MY BREAKS IN ORDER TO AVOID THE ACCIDENT. MY KIDS BODY JERK BACK AND FORTH REALLY HARD. I TURN MY CAR OFF AND BACK ON, AND THE STEERING WHEEL WAS WAS NO LONGER STIFF AND WORKING. I WAS ABLE TO DRIVE HOME. THE SECOND TIME STEERING WHEEL GOT STIFF WAS ON 10/05/2019. WHILE ON THE CURVE OF A RAMP TO GET OFF THE FREEWAY THE STEERING WHEEL GOT STIFF AGAIN AND THE STEERING FAULT, HILL START AND TRAC LIGHTS WENT ON AS WELL. ONCE AGAIN I HAD TO SLAM ON THE BREAKS IN OR. I DER TO AVOID HITTING THE RAILS, AS I WAS NOT ABLE TO CONTROL THE STEERING WHEEL. I TRY TURNING MY CAR OFF AND BACK ON AGAIN TO SEE IF MY STEERING WHEEL WOULD WORK AGAIN, BUT IT STILL DID NOT WORK. I HAD TO CALL MY HUSBAND TO COME PICK ME UP. I TOOK THE CAR TO THE DEALER AND I WAS TOLD THAT THEY H.AD TO REPLACE THE WHOLE POWER STEERING EQUIPMENT WHICH COST ME A TOTAL OF $2350.39

HEADING HOME AFTER WORK ON THE TURNPIKE IN MY FORD EXPLORER 2016 WITH 50,250 MILES. APPROXIMATELY TWO / THREE WEEKS AGO. OUT NO WERE FELT LIKE A JOLTING; SUDDEN STALLING; SUDDEN DECELERATION; SUDDEN LOSS OF POWER WITHOUT ANY WARNING. I PULL TO THE SIDE OF THE ROAD. PUT THE SUV IN PARK. ATTEMPTED A RESTART, IT WORK. DURING THIS INCIDENT, THE DASHBOARD WAS DISPLAYING AND MESSAGE "SEE MANUALS, WITH A BIG WRENCH". THE MANUALS TELLS YOU TO TAKE IT TO A DEALER FOR SERVICE. THIS HAS CONTINUE TO HAPPEN SEVERAL TIMES AFTER THE INCIDENT IN THE TURNPIKE. I BOUGHT THIS CAR NEW, AN HAS ALWAYS BEING SERVICE IN THE FORD DEALER. CALL THE FORD DEALER AN I WAS INFORMED TO MAKE AN APPOINTMENT SO THEY CAN PUT THE VEHICLE IN THE COMPUTER TO DIAGNOSTIC. BUT SINCE THE WARRANTY ALREADY EXPIRED THAT I MAY HAVE TO PAY FOR THE REPAIRS. DID SOME RESEARCH ON TH ISSUE, AN IT SEEN THAT THIS HAS HAPPEN TO MANY OWNER OF A FORD EXPLORER 2016. THIS IS A VERY SERIOUS ISSUE THAT FORD NEEDS TO CORRECT THE PROBLEM WITH A RECALL.

WITHIN THE PAST 2 WEEKS, ON 2 SEPARATE OCCASIONS, THE POWER STEERING HAS GONE OUT WHILE DRIVING. FORD HAS STATED THAT THERE IS NO RECALL. THE FORD DEALERSHIP IN PHOENIXVILLE, PA STATED ON 9/25/19 THAT THE ISSUE IS WITH C200D CODE FOR MOTOR ROTATION ANGLE SENSOR. THEY GAVE AN ESTIMATE THAT THE PART IS 1500 AND LABOR 500.

FORD EXPLOER 2016 AT LOW SPEED EXCELARATOR STICK AND ENGINE REVES UP TRANSMISSION IN DRIVE. MUST PUT TRANSMISSION IN NUTRAL TO STOP AUTO FROM MOVING FWD. HAPPENED 3 TIMES SEPERATE DAYS. HAD TO PUT TRANSMISSION IN NUTURAL TO GET AUTO UNDER CONTROL.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE RACK AND PINION MOTOR WAS SEIZING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

MY 2016 EXPLORER JUST REACHED 85,000 MILES WHEN I STARTED TO HEAR A POPPING SOUND FROM THE FRONT END OF MY VEHICLE, WHILE I WAS PARKING, THE NEXT DAY AS I WAS TURNING ONTO A CITY STREET THE STEERING WHEEL LOCKED FOR A SECOND FOLLOWED BY A LOUD POP. I TOOK THE CAR TO SANDERSON FORD DEALERSHIP AND THEY ADVISED ME, MY RACK AND PINION NEEDS REPLACED. ($2,500) REPAIR COST

The contact owns a 2016 Ford Explorer. The contact stated upon conducting a routine inspection on the vehicle, he became aware that the battery was leaking acid onto the terminal connectors, and the terminal connectors were severely corroded. The vehicle was taken to the dealer, where the battery and the terminal connectors were replaced; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the battery and the terminal connectors needed to be replaced again. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,421.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN MAKING LEFT OR RIGHT TURNS OR SLIGHTLY TURNING THE STEERING WHEEL, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO JERK THE STEERING WHEEL IN ORDER FOR IT TO TURN. ON ANOTHER OCCASION, WHILE DRIVING, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL QUICKLY BECAUSE THE VEHICLE PULLED TO THE LEFT, THE STEERING WHEEL SEIZED, AND THE ENGINE TURNED OFF. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE DID NOT HAVE POWER STEERING FLUID. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. *BF *TP

MY VEHICLE INTERMITTENTLY DISPLAYED 'STEERING FAULT. SERVICE NOW' MESSAGE ON MY DASHBOARD. UNFORTUNATELY AT FIRST, I DIDN'T THINK MUCH OF IT SINCE IT HAPPENED SO INFREQUENTLY AND THE STEERING WASN'T TOO NOTICEABLE. HAD I KNOWN THEN WHAT I KNOW NOW, I WOULD HAVE RECORDED IT THE FIRST TIME IT OCCURRED. IT WASN'T UNTIL I HIT AROUND 25,000 MILES THAT THE STEERING WAS SLIGHTLY DIFFICULT. I WAS DRIVING THROUGH MY TOWN AND FOUND IT NOTICEABLY HARDER TO TURN THE STEERING WHEEL AROUND CORNERS. THE SAME WARNING APPEARED ON THE DASH, TO WHICH I SCHEDULED AN APPOINTMENT. WHEN I TOOK IT IN TO BE SERVICED FOR THE PREVIOUS RECALL, I REQUESTED FOR THEM TO LOOK INTO THE MESSAGE. TURNS OUT I HAVE A FAULTY EPAS IN MY VEHICLE, ESTIMATING AROUND $2,200 TO REPLACE. WHEN I CONTACTED FORD CUSTOMER SERVICE, THEY REVIEWED MY CASE AND DENIED ANY COVERAGE FOR THIS REPLACEMENT.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING DOWN A HILL AT 65 MPH, THE VEHICLE STALLED AND THE RPMS INCREASED. THE CONTACT MENTIONED THAT THE GEAR SHIFTED INTO LOW GEAR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 55 MPH, the A and B molding used to secure the windshield, detached from the vehicle. The contact pulled over and retrieved the pieces. The contact had taken the vehicle to the dealer who replaced the moldings. The contact stated that the front windshield molding had since started to detach again. The contact stated that the rear and front passenger’s side door moldings were also detaching. The contact returned the vehicle to the dealer and was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure and confirmed that there was no recall regarding the failure. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 83,913.

2016 FORD EXPLORER XLT. ELECTRIC POWER STEERING GEAR FAILURE. HAS 82,000 KMS ON IT. $1900 FOR PART. TOTAL REPAIR QUOTED AT $2700 + TAX IN CANADA.

AT JUST 36,300 MILES THE ELECTRONIC STEERING RACK HAS FAILED. A SIMPLE GOOGLE SEARCH SHOWS NUMEROUS FORD VEHICLES WITH THIS ELECTRONIC STEERING SYSTEM HAVING ISSUES WITH AS MANY OR LESS MILES. OF COURSE IT IS OUT OF THE BUMPER TO BUMPER COVERAGE AT THIS POINT. THE STEERING MECHANISM FELT AS THOUGH IT WAS A MANUAL STEERING SYSTEM WHEN IT FAILED AS I WAS ON MY WAY HOME FROM WORK ON A VERY BUSY HIGHWAY. THE WHEEL DOESN'T RETURN TO CENTER AFTER TURNING AND NEEDS TO BE BROUGHT BACK MANUALLY. I'M GLAD THIS DIDN'T RESULT IN A CRASH BUT EASILY COULD HAVE. FORD SHOULD ISSUE A RECALL BEFORE SOMEONE GETS KILLED. AT A COST OF OVER $2000 DOLLARS FOR THE REPAIR, I HAVEN'T BEEN ABLE TO AFFORD IT AND HAVE HAD TO RELY ON OTHERS TO GET BACK AND FORTH TO WORK.

AS MY WIFE WAS DRIVING SHE HEARD A POP NOISE, THEN SHE WENT TURN AND THE STEERING LOCKED UP WHICH FORCED HER TO STAY IN HEAD ON TRAFFIC. AFTER FORCING THE WHEEL BACK AND FORTH SHE WAS ABLE TO GET STEERING BACK AND TOOK THE SUV TO A LOCAL SHOP. IT WAS THEN DETERMINED THAT THE STEERING GEAR WAS BAD. THIS HAPPENED WHEN OUR VEHICLE ONLY HAD ROUGHLY 60,000 MILES. THANKFULLY NO ONE HIT HER HEAD ON. THE STEERING GEAR WAS REPLACED.

2016 FORD EXPLORER XLT, 86000 MILES. STEERING STICKING WHILE TURNING LEFT/RIGHT WHILE TRAVELING AT ALL SPEEDS. THERE IS ALSO A POPPING NOISE WHEN TURNING RIGHT AT LOW SPEEDS. AFTER INVESTIGATION I HAVE FOUND THE IS A RACK & PINION PROBLEM THAT FORD REFUSES TO RECALL. MANY INSTANCES OF STEERING WHEELS LOCKING WHILE DRIVING WHICH COULD POTENTIALLY BE FATAL. REPAIR COSTS FOR REPLACEMENT ARE $2000-$3000. THIS SHOULD NOT HAPPEN ON A 3 YEAR OLD VEHICLE, AND DEFINITELY NOT TO AMOUNT OF VEHICLES THAT ARE SHOWING THE SAME ISSUE. CONSUMER SAFETY IS DEFINITELY NOT BEING TAKEN INTO CONSIDERATION FOR THIS DEFECT. IT APPEARS MONEY IS THE DRIVING FORCE FOR NOT RECALLING THIS ISSUE BY FORD.

VEHICLE EMITS A STRONG EXHAUST / SULFUR SMELL WHEN ACCELERATING OR PLACING A LOAD ON THE ENGINE SUCH AS USING A/C OR DRIVING UPHILL.

WHILE THE VEHICLE WAS PARKED, IN A PARKING LOT, TURNED COMPLETELY OFF, AND THE GEAR SELECTOR WAS IN THE "PARK" POSITION, THE VEHICLE ROLLED FORWARD (SLIGHTLY DOWNHILL). THE VEHICLE ROLLED APPROXIMATELY 8 INCHES UNTIL THE FRONT TIRES MET WITH THE PARKING CURB. THE EMERGENCY BRAKE HAD NOT BEEN APPLIED AT THE TIME. THE GRADE OF SLOPE WAS APPROXIMATELY 3-6DEGREES. THE REAR HATCH WAS OPEN, AND TWO ADULTS WERE SITTING IN THE BACK WITH THEIR FEET ON THE GROUND WHEN THE VEHICLE ROLLED. IT WAS APPARENT, THAT THE TRANSMISSION "SLIPPED", WHILE IN PARK, WHEN IT SHOULD NOT "SLIP".

PLASTIC ROOF RACK TOP CAPS ARE POORLY AFFIXED AND CAME LOOSE ON HIGHWAY AND BLEW OFF THE VEHICLE. THIS PRESENTS HAZARDOUS ROAD CONDITIONS FOR DRIVERS AND PEDESTRIANS. AFTER THE INCIDENT, I RESEARCHED AND FOUND THAT THIS IS A WELL DOCUMENTED ISSUE WITH THIS GENERATION OF FORD EXPLORER.

TRAVELING SOUTH ON HWY65 IN ALABAMA, WE STOPPED AT A REST STOP. WHEN WE STARTED THE EXPLORER BACK UP, THE POWER STEERING ASSIST FAULT ERROR MESSAGE CAME ON AND WE DID NOT HAVE POWER STEERING AT ALL. WE DROVE TO ANOTHER EXIT AND TURNED OFF THE EXPLORER AND THE ERROR MESSAGE WAS GONE AND WE HAD POWER STEERING BACK. WE TRAVELED BACK HOME AND I CALL MY LOCAL FORD DEALER FOR AN APPOINTMENT. I WAS JUST INFORMED THAT I NEED A NEW ELECTRONIC STEERING GEAR AT $2500. MY 2016 EXPLORER HAS ABOUT 47,000 MILES. THIS IS UNACCEPTABLE TO HAVE A POWER STEERING ISSUE ON AN EXPLORER WITH LOW MILEAGE. I BELIEVE THIS IS AN ON-GOING PROBLEM WITH FORD AND THE EARLIER RECALLS OF THIS SAME ISSUE WITH EXPLORERS. ACCIDENTS ARE GOING TO HAPPEN, WHICH WILL BE TRAGIC KNOWING FORD COULD RECALL AND REPAIR THIS ISSUE BEFORE SOMEONE IS KILLED WHEN THEIR POWER STEERING JUST GOES OUT!

MY VEHICLE WAS IN MOTION, WHEN I HEARD AN ODD NOISE. I STOPPED AND DECIDED TO MOVE ONLY TO HEAR A GRINDING NOISE ANY TIME I TURNED STEERING TO LEFT OR RIGHT. WENT TO THE CHANTILLY FORD DEALERSHIP IN VIRGINIA. IT WAS DIAGNOSED AS A STEERING RACK PINION PROBLEM WHICH COST JUST OVER $2000

THE EXHAUST FUMES AND CARBON MONOXIDE ARE PRESENT IN THE VEHICLE'S CABIN WHILE DRIVING. THE CAR WAS SERVICED AT THE FORD DEALER TWICE FOR THIS PROBLEM. FIRST TIME WAS AFTER FORD ISSUED AN OFFICIAL " CUSTOMER SATISFACTION PROGRAM" RELATED TO THIS ISSUE. SINCE I WAS CONSTANTLY DEALING WITH DIZZINESS, NAUSEA, AND OTHER SYMPTOMS CONSISTENT WITH CARBON MONOXIDE POISONING I TOOK THE CAR TO THE DEALER AGAIN. I WAS TOLD THAT THE PREVIOUS "REPAIR" WAS NOT DONE PROPERLY AND NEEDED TO BE CORRECTED. THE "CORRECTION" DID NOT HELP. THE CARBON MONOXIDE METER I KEEP IN THE CAR FREQUENTLY SOUNDS THE ALARM AND SHOWS ELEVATED LEVELS OF CO. THE HIGHEST LEVEL I HAVE SEEN WAS 52 PPM BEFORE OPENING ALL WIDOWS. I HAVE MULTIPLE VIDEO RECORDING OF THE METER READING GOING UP WHILE DRIVING. NOW I'M DRIVING WITH WINDOWS OPENED AND AC OFF TO AVOID GETTING SICK. I CONTACTED THE DEALER, THEY PROMISED TO CONTACT FORD FOR SOME SUGGESTIONS. I MADE MULTIPLE ATTEMPTS TO FOLLOW UP AND EVERY TIME I HEARD THAT FORD DID NOT ANSWER YET.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 30 MPH, A BUZZING NOISE OCCURRED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR DISPLAYED "SERVICE NOW". IN ADDITION, THE STEERING WHEEL SEIZED. THE CONTACT PRESS THE OK BUTTON AND CONTINUE TO DRIVE WITHOUT POWER STEERING TO HIS RESIDENCE. THE CONTACT STATED THAT THE FAILURE RECURRED ON THREE SEVERAL OCCASIONS. THE CONTACT CALLED GROVE CITY FORD (1 TAYLOR PLAZA, GROVE CITY, PA 16127, (724) 748-4790) AND BUTLER COUNTY FORD (400 S MAIN ST, BUTLER, PA 16001, (724) 287-2766) AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CRS242007579. THE APPROXIMATE FAILURE MILEAGE WAS 53,110.

GAS SMELL OCCUR IN THE CABIN. MAKES ME HEADACHE AND SHICK

I WAS PARKED, WHEN A LOUD SOUND CAME FROM THE MOTOR AREA OF MY 2016 FORD EXPLORER. THE SERVICE ADVANCE TRACK AND THE STEERING FAILURE LIGHT CAME ON ABOUT. I BROUGHT THE CAR TO DEALER AND THEY SAID THAT THE RACK AND PINION IS LEAKING, EVAN THAT ONLY HAD 32, 000 MILES IS NOT COVERED BY WARRANTY BECAUSE EXPIRES A FEW MONTHS AGO, AND IS GOING TO COST $2,230.00 FOR THE PARTS AND LABOR. THE DAY BEFORE I WAS WITH ALL MY FAMILY HAVING FUN AND DRIVING AROUND, I'M THINKING IF THIS PART BREAKS WHILE WE WAS AT INTERSTATE 70, THAT THE SPEED LIMITS IS 70MPH, AND YOU LOSE CONTROL OF THE VEHICLE, IT WILL BE A REALLY BAD OR FATAL ACCIDENT. THERE BEING A LOT OF REPORTS WITH THIS ISSUE. WHAT FORD AND THE NHTSA ARE WAITING TO TAKE ACCION, THAT MORE INCIDENT OCURRED OR PEOPLE DIED TO DO A RECALL. LIKE THEY ARE DOING WITH THE AIR BAGS AFTER A MANY PEOPLE DIED. PLEASE TAKE ACTION TODAY, DON'T WAIT UNTIL IS TO LATE.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT 20-25 MPH, THE VEHICLE WAS JERKED SPORADICALLY. THE CHECK ENGINE AND IGNITION WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK FORD (540 SOUTHERN ARTERY, QUINCY, MA 02169 (617) 770-0070) WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

MY STEERING STARTING MAKING NOISE AND HESITATING WHEN TURNING DURING CITY TYPE DRIVING. THE NEXT DAY DRIVING BECAME MORE DIFFICULT STEERING ESPECIALLY AT HIGHER SPEEDS ON THE HIGHWAY. I WAS UNABLE TO KEEP THE VEHICLE STRAIGHT CONTINUALLY GOING BACK AND FORTH IN MY LANE. THE FOLLOWING DAY THE WHEEL WOULD NOT TURN AT ALL AND ALL SORTS OF ERROR DISPLAY MESSAGES STARTED. SAYING STEERING FAILURE, STOP AS SOON POSSIBLE, TRACTION CONTROL FAILURE AND MORE. MY EXPLORER IS ONLY 3YEARS OLD WITH LESS THAN 80,000 MILES. IF THIS FAILURE HAPPENED WHILE I WAS DRIVING IT COULD HAVE CAUSED SERIOUS INJURY OR DEATH. FORD IS UNWILLING TO DO ANYTHING TO ADDRESS THIS ISSUE. ONLY THING I COULD GET THEM TO TELL ME IS THAT IT WAS BEING LOOKED IN TO. ONLINE MESSAGE BOARDS SHOW THIS IS A VERY COMMON IN THE 2016 EXPLORERS AND EVEN REOCCURS SOMETIMES AFTER BEING 'FIXED'. SEEMS FORD DOESN'T HAVE A HANDLE ON THE ISSUE AND THIS NEEDS TO BE ADDRESSED ASAP. SEARCHING ONLINE ALSO SHOWS SEVERAL LAWSUITS IN REGARDS TO THIS ISSUE. I'M UNSURE WHY THIS IS NOT BEING ADDRESSED WHEN IT'S CLEARLY A MAJOR, MAJOR SAFETY CONCERN.

AT APPROX 65K MILES I NOTICED THE STEERING WHEEL BECOMING STIFF AND A NOISE OF PLASTIC RUBBING IN THE STEERING COLUMN. TODAY AT 67K MILES I TOOK VEHICLE INTO FORD DEALER FOR ANOTHER RECALL TO BE TOLD THE RACK IS BAD. SEEING AS THIS IS SUCH AN ABUNDANT ISSUE WITH THESE VEHICLES, I'M TRYING TO UNDERSTAND HOW THIS ISN'T A SAFETY RECALL. IF THIS PART FAILS WHILE DRIVING IT COULD LEAD TO A CATASTROPHIC CRASH. HONESTLY I'M AFRAID TO HAVE THE DEALER REPLACE IT WITH AN IDENTICAL PART SINCE THERE IS OBVIOUSLY AN ISSUE WITH THE PART IS IT IS CURRENTLY BEING PRODUCED.

MY 2016 FORD EXPLORER JUST TURNED 36,000 MILES AND ALL FOUR OF THE HANKOOK VENTUS S1 NOBLE 2 TIRES THAT CAME ON CAR HAVE PREMATURE WEAR, WITH 3/32ND OF AN INCH REMAINING ON THE TREAD. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT PREMATURE TREAD WEAR WITH THIS TIRE AND FORD WILL NOT DO ANYTHING ABOUT IT. I WAS TOLD BY FORD MOTOR CUSTOMER SERVICE THAT BECAUSE MY CAR HAS TURNED 36,00 MILES THERE IS NO WARRANTY COVERAGE OR OTHER RECOURSE THAT I CAN TAKE. THIS IS A SAFETY ISSUE. THE SERVICE MANAGER AT MY LOCAL FORD DEALER, CHATHAM FORD, WHERE I PURCHASED THE VEHICLE ALSO TOLD ME THAT THIS PARTICULAR TIRE SHOULD NOT BE USED ON AN EXPLORER. YET MY DEALER ALSO SAID THAT THEY CANNOT DO ANYTHING TO HELP ME. THERE APPEARS TO BE A DEFECT WITH THIS TIRE AND THERE SHOULD BE A RECALL.

THE AIRBAG LIGHT CAME ON. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER. THE COMPUTER CODE REVEALED A FAULT IN THE SRS SYSTEM CAUSING A REAR AIRBAG NOT TO FUNCTION PROPERLY. I WAS INFORMED THAT THIS IS NOT COVERED BY THE SRS WARRANTY AND WOULD HAVE TO PAY $500 FOR THE REPLACEMENT OF A WIRE.

MY HUSBAND WAS DRIVING DOWN THE ROAD WHEN A BUNCH OF ERRORS STARTED POPPING UP INCLUDING STEERING ASSIST FAULT, SERVICE ADVANCE TRACK, SERVICE HILL DESCENT, ETC. THE STEERING ON MY CAR IMMEDIATELY LOCKED UP AND HE COULD BARELY GET THE CAR TURNED OFF THE ROAD BEFORE IT SHUT DOWN. IT ALMOST CAUSED AN ACCIDENT AS WE WERE NEARLY REAR-ENDED. I TRAVEL THE INTERSTATE DAILY AND HAD THIS HAPPENED ON THE INTERSTATE INSTEAD OF A CITY STREET IT COULD HAVE RESULTED IN A DEADLY ACCIDENT. I USE THIS CAR TO TRANSPORT MY INFANT AROUND AND IT IS NOT SAFE AT ALL. AN ERROR LIKE THIS COULD KILL MY WHOLE FAMILY.

ABOUT TWO MONTHS AGO MY CAR STARTED SHUTTERING AND WAS VERY JUMPY. I TOOK IT INTO THE DEALERSHIP AND THEY HAD TO REBUILD THE ENTIRE TRANSMISSION. TWO WEEKS AFTER THAT, WHILE DRIVING ON THE HIGHWAY, MY A/C STOPING BLOWING OUT COLD AIR AND WAS ONLY BLOWING OUT HOT AIR. TOOK IT BACK TO THE DEALERSHIP AND THE SAID THE AIR COMPRESSOR SEIZED, AND THEY HADD TO REPLACE THAT ALONG WITH ALL THE LINES THAT GOES TO IT. TWO WEEKS AFTER THAT,, I STARTED TO NOTICE MY CAR WOULD SHUDDER WHEN IN REVERSE. TOOK IT INTO THE DEALERSHIP, AND THEY TOLD ME 'INTERNAL ENGINE FAILURE'. WHEN I READ THE DIAGNOSTIC REPORT (BECAUSE THE SERVICE REP WOULDN'T EXPLAIN IT TO ME)...IT STATED THAT THERE WAS COOLANT FOUND IN ONE OF THE CYLINDERS IN THE ENGINE....MEANING MY COOLANT WAS LEAKING INTO THE ENGINE. IF I CONTINUE TO DRIVE IT, MY VEHICLE WILL OVERHEAT.

MY 2016 FORD EXPLORER SPORT DURING ACCELERATION SMELLS BAD FROM EXHAUST FUMES THAT ENTERING THE CAR. TOOK THE CAR TO THE DEALERSHIP AND ALL THE REPAIRS THAT WERE DONE ARE NOT HELPFUL CONTACT FORD MOTOR COMPANY WHICH DIDN'T HELP EITHER. AT THIS POINT DONT KNOW WHAT TO DO.

WE EXPERIENCED POPPING NOISES ON THE FRONT END WHILE TURNING AT INTERSECTIONS, PULLING IN AND OUT OF DRIVEWAY AND PARKING SPOTS. DUE TO HAVING TO REPLACE WORN TIRES AT 32K, WE TOOK TO LOCAL QUICK LANE AT OUR ST JOSEPH FORD DEALERSHIP. WE REPORTED THE POPPING NOISES AT THIS TIME AND REQUESTED IT BE LOOKED AT WHILE THEY REPLACED TIRES. THERE WERE NO FINDS AT THIS TIME REGARDING WHAT WAS MAKING THE NOISES. WE CONTINUED TO EXPERIENCE OCCASIONAL POPPING NOISES WHILE TURNING AT INTERSECTIONS, PULLING IN/OUT OF DRIVEWAY AND PARKING SPOTS. ON 8/8/19, WE TOOK TO SAME DEALERSHIP SERVICE DEPARTMENT TO PERFORM FSA19S17, A RECALL WHERE THE REAR SUSPENSION TOE LINK WAS REPLACED AT 38205MI. A 4-WHEEL ALIGNMENT WAS ALSO DONE AT THIS TIME. ON 8/23/19, WE NOTICED THE POPPING HAD GOTTEN WORSE. ON 8/26/19, THE STEERING BRIEFLY SEIZED ROUNDING A CORNER AT APPROXIMATELY 30-35MPH. IT SCARED MY WIFE, AS SHE FELT A BRIEF LOSS OF CONTROL OF THE VEHICLE. ON 8/28/19 WE DROPPED IT OFF AT THE SAME DEALERSHIP AND REPORTED THAT POPPING WAS WORSE AND THE STEERING HAD SEIZED. AFTER THE TEST DRIVES AND ASSESSMENT THEY CALLED TO REPORT THAT THE STEERING RACK WAS FAILING AND WOULD NEED REPLACED. THEY QUOTED $2900.00 FOR REPAIRS. WE HAVE NOT AGREED TO PAY FOR THIS REPAIR. WE HAVE SINCE DISCOVERED THIS IS A WELL KNOWN ISSUE BY FORD AND OTHER VEHICLE OWNERS OF THE SAME MAKE AND MODEL. WE ARE REPORTING IN HOPES THAT FORD WILL RECALL TO RECTIFY THIS SERIOUS SAFETY ISSUE.