2019 Ford F-150 Complaint Log

The rear backup camera works off and on, as demonstrated by the attached pictures. It has been working in this manner for the past couple of years. It will work properly for long periods of time then go for days in the distorted mannger. The pictures taken were over a one day period. The worst part is that it acts up in the most inappropriate times. There is no specific reason for the camera to not work. No wiring is loose and the system has all appropriate updates. I suspect it falls along the same lines as all of the other recalls foe these cameras. I asked the dealership, which performs all maintenance on my vehicle, to check it out under the recall but they refuse and offer to charge me for repairs, which is why I am filing this notice.

My 2019 F150 10R80 transmission failure it would jerk between gears also down gears on highway speed on its own The truck has 92k miles

I took my truck in to be repaired for an incompetent tow truck driver wrapping a chain around the pinion yoke to put my truck on a flatbed because the alternator failed. Once the pinion seal repair was completed, the repair shop told me there were codes popping up on how it was running. The codes were related to the timing and were likely the cam phasers needing to be replaced with the timing. It turns out that the engine was needing to be replaced because there were grooves in the cam journals from metal shavings that were caused after the cam phaser lock out pin broke. The engine was on backorder from Ford and after a little over 3 months, I got a new engine for a mere $12,314. This is for a used truck that I purchased and have only owned for just going on 2 years. I called Ford corporate office to see if I could get help paying for the repairs but they told me that I had to take it directly to a Ford dealership. The Ford dealerships nearby are 3 or more months out, just to take a look at your vehicle and diagnose it. I couldn't wait that long, so I went to a local mechanic shop that I trust. It was hard enough having to wait 3 months for my engine to be replaced, let alone waiting 3 months for Ford to diagnose it and then however long for them to actually replace it.

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted to a lower gear. There was no warning light illuminated. The contact stated that the failure became more frequent after the initial failure. The vehicle was taken to a Ford dealer, where a diagnostic test was performed, and the contact was informed that the transmission had failed and needed to be replaced. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 102,000.

Refusing to supply a vehicle for Powertrain control module pcm reprogramming Recall repair

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into the proper gear. There was no warning light illuminated. The contact stated that the vehicle remained stuck in 7th gear and failed to accelerate as intended. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 52,000.

Transmission is exhibiting harsh and delayed shifting which causes the vehicle to lurch, accelerate and decelerate at unexpected rates. These acceleration and deceleration issues present a hazard while driving to myself and other drivers as the vehicle can unexpected decelerate with out brakes being applied and cause a collision. The vehicle has been inspected by the dealership and they confirmed the symptoms and that internal components of the transmission are failing. The vehicle currently has 81,000 miles and should not be exhibiting this behavior. The issues started around October 2024 and resolved temporarily after a transmission fluid drain and fill but returned after approximately 2 weeks.

rearview camera displays a blank or distorted image. There was a recall, but my VIN wasn’t included. The camera went blank while I was backing into my driveway and I ended up hitting my boat trailer, which caused damage to my bumper. The screen display currently randomly goes from blank, distorted too very dark.

You can smell something getting hot the gauges jump everywhere and the 12 volt outlet constantly flashes red or orange. The screen goes out for long periods of time and the transmission shifts down so hard and then misses gears shifting up causing the person driving to lose momentum. I can not believe this truck has not been recalled yet. It’s been at the dealers shop 20 times for electrical issues. They knew it was a lemon and still sold it to us. I hope y’all do the right thing before someone gets killed.

The contact owns a 2019 Ford F-150. The contact stated that while attempting to shift gear, the vehicle hesitated, jerked, or the transmission was slipping. The check engine warning light was illuminated. The dealer was contacted; however, the dealer was unable to service the vehicle for several months. The vehicle was taken to a certified mechanic, who diagnosed the vehicle with transmission failure, causing damage to the drums and seals. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the repair was partially covered under warranty. The failure mileage was approximately 102,000.

The coil spring on the front end suspension snapped on my Ford F-150. The truck is a 2019 with just over 43,000 miles. The truck has not had any performance or suspension modifications over the life of the vehicle. Coil springs are an essential component of the suspension system, absorbing impacts and maintaining vehicle stability. As the coil spring snapped completely, this is a hazard to the driver of the vehicle and anyone driving alongside the road. The vehicle is now at a independent service center, once they identified the coil had snapped, they contacted me immediately noting the vehicle is no longer safe for driving. There were no warning lamps or messages that arose due to the issue. The only warning sign was a "squeaking noise" at low speeds which I requested the mechanic review when doing a routine oil change.

Driving at highway speed the original transmission down shifted by it self At 70 m.p.h. The truck made a clunk and skid for a few seconds, then transmission fluid started spewing all over the place. Hade too take to dealer in Mount Vernon iowa they replaced transmission at 100,053 miles. Now the remanufactured transmission from ford is doing the same thing with only around 2,000 miles on it. This time it happened I was scared that we were going to wreck. The truck actually bounced in the rear and skidded again. I think there should be something done before my self or someone else gets killed with this issue. As of now my truck is at the shop again for the transmission problem. Thanks [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

-front, passenger side door will not lock -cannot secure truck -has not been inspected at the dealer yet -security alarm has been activating intermittently with no obvious cause for a couple of weeks prior to this incident

While operating my 2019 Ford F-150 XLT on a highway at normal speed, the vehicle suddenly and aggressively downshifted without any driver input. The abrupt deceleration created an immediate safety hazard. I was wearing a seatbelt; without it, there was a substantial risk of ejection and serious injury or death. A vehicle traveling behind me was forced to brake suddenly and skid to avoid a high-speed rear-end collision. This incident placed multiple motorists at significant risk The vehicle is equipped with an automatic transmission, and no action on my part caused the downshift. Shortly after the incident, the wrench warning indicator illuminated on the dashboard, signaling a mechanical malfunction. I immediately took the vehicle to an authorized Ford dealership, where I was informed that the transmission had failed and required complete replacement. I was required to pay for the repair out of pocket because the vehicle had approximately 62,000 miles, slightly exceeding the 60,000-mile powertrain warranty. Following this incident, I became aware of numerous consumer complaints describing substantially similar failures, including unexpected and erratic shifting and sudden downshifts. These reports indicate a recurring and systemic transmission defect involving unpredictable gear engagement. Given the volume of complaints, the existence of class action litigation, and the severity of the safety risk, this condition constitutes a safety-related defect rather than a performance issue. My understanding is that in March 2025, NHTSA initiated an investigation into this matter. Ford was obligated to report this condition as a safety-related defect under 49 C.F.R. § 579, as it presents an unreasonable risk of crashes, serious injury, or death. Complaint trends demonstrate a pattern consistent with a defect. Ford should issue a recall for affected vehicles and reimburse consumers who have incurred costs to repair or replace defective transmissions to mitigate ongoing risk

The 10 speed 10R80 shifts hard, down shifts hard, loses power\like in neutral. This issue is going to cause an accident and\or death - if it hasn't happened already. These issues have been reported to NHTSA since 2017 and NOTHING has transpired. NHTSA is culpable in any accidents, death\injury by not requiring Ford to issue a recall for a known defect in a critical system.

Vehicle has just over 62,000 miles on it and is just out of warranty. On [XXX] I was driving home from Colorado and the 10r80 transmission hesitated downshifting for a few seconds when climbing a hill and let out a very loud banging sound which shook the whole truck. Shortly after, the transmission tried to downshift and upshift on it's own repeatedly and would not transfer power at all. I quickly shifted it into neutral and pulled to the side of the road. This was really sudden and happened with no warning at full highway speeds(75 mph) on [XXX] southbound. If my wife would have been driving, I am not sure she would have been able to react as quickly. She wouldn't have realized what was happening. This could have easily resulted in a serious or life threatening accident. The leaking fluid also caused a sigificant amount of smoke on the underside of the vehicle as it dripped on the exhaust system. I quickly shut the vehicle off realizing it could catch on fire, but someone may not realize this as a possibility in the moment. I currently have the vehicle at a local transmission shop who has rebuilt several of these Ford 10r80 transmissions. His opinion, which will be verified by the teardown process as he rebuilds it, is that there are several common failure points which should have already been recalled by Ford in these transmissions. #1. The CDF drum which holds the clutch packs is machined in a way which allows the seal to slip and cause falure. #2. The valve body is know to wear prematurely which causes movement and leakage contributing to failure. #3. The high pressure pump is also a known failure point which can cause downstream shift issues and failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Wipers only run at a slow speed...not enough power to keep up with rain or snow.

During driving, the transmission began hesitating when shifting from 4th to 5th gear. Then in stop and go traffic, it would shift hard from 1st gear to the point my head would slam into the headrest. I would then get a notice on the dashboard of a power train failure. Once I turned the vehicle off, the notice would disappear and the vehicle would begin to shift normally for a while, before the hard shifting would continue. On the freeway, sometimes when the vehicle tried to down shift, it would hesitate and I was concerned I would be rear ended as it would not speed up. I brought the truck into 2 different ford dealerships and they both said it needed a new transmissison. There is 123,00 miles on this 2019 Ford F150. I had also related to the dealerships that there was a rattle when starting the vehicle and they said it is due to the cam shifters or more and a complete engine tear down was recommended. At the same time, the electronic screen would sometimes freeze, turn off when driving or not turn on initally. The dealerships said this needed to be replaced. The estimates for repair were from $16,461 to $13,686.

I have recently discovered a crack from the left to the right of my steering wheel cover which houses the airbag looks like small particles of white dust are evident sometimes while using the lower part of the horn. I have pics if needed

The contact’s husband owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted and hesitated. The contact also stated that the vehicle began to shake abnormally. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Timing chain and gears need to be replaced. Check engine light came on. This should not be happening to a newer vehicle with 100,000 miles on it. I looked up other complaints and multiple people have filed complaints about the timing chain going out on their vehicle.

Truck is stalling at low speeds or idle when in drive or reverse causing me to get stranded in turns or at stop lights. No check engine lights have come on and the dealership said to wait but it’s happening constantly. Occasionally the auto start stop will say it’s failed but the stalling occurs when it’s enabled and disabled

Harsh or jerky shifting. Associated issues with a current class action lawsuit involving 10R80 transmissions. these risks can pose hazards to drivers while on the road, leading to potentially life-threatening situations.

Harsh and rough automatic shifting while transmission is cold. Diagnosed by dealership as bad CDF drum brushings. Recommend new transmission.

The contact owns a 2019 Ford F-150. The contact stated that while attempting to reverse, the rear-view camera image was distorted and failed to function properly. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was inspected; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

Driving down the highway at 70mph, the truck suddenly downshifted abruptly and nearly made me lose control. The transmission was defective due to CDF drum failure. Dangerous!!

Transmission blew up and skips

I had bought this vehicle in December 2019 and started having issue in December of 2022 with transmission shifting erratically took in for service at 33,000 miles they repaired and ran fine till recently in August of 2025 doing the same thing but worse than before erratic shifting and going back and forth in gears when you are going 65 mph it will shift down in gears this is a big safety concern due to erratic shifting

Merging onto highway, the transmission stayed in-between gears and did not allow me to accelerate forcing me to ride the break down lane momentarily. I had to shift to N and then back to D to regain acceleration. As continued to the next exit the transmission shifted from 7 to 1 and then back to 7 causing a hard shift and a violent jolt of the vehicle. This happened in 9th gear as well before reaching my destination. A wrench icon was on the dash and the Ford app showed a "Powertrain Malfunction/Reduced Power" warning. There have also been countless hard shifts prior to the incident above. If there was no break down lane while merging, I would have been a hazard to the traffic on the limited access highway and may have caused an accident due to the low speed and no acceleration. I have a service appointment on Sept 04, 2025 with the dealership I bought the vehicle from. (Not a Ford Dealer)

The contact owns a 2019 Ford F-150. The contact stated that while his wife was driving at various speeds, there was an abnormal ticking sound coming from the engine. No warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed that the intake valve covers and the cylinder #5 intake camshaft lobe were damaged. Additionally, the front camshaft and cylinder head had pitted into each other, showing signs of oil starvation. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that while his wife was driving 45-50 MPH on a separate occasion, the vehicle was stopped at a red traffic light. The vehicle failed to accelerate as intended upon depressing the accelerator pedal and stalled. No warning lights were illuminated. The vehicle was pushed to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle remained at the residence unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,273.

My ten speed transmission is shifting erratic and slipping. I have asked Krenzen auto dealer to please diagnose and advise about the problem. They ran codes and say nothing comes up. I requested a transmission flush and was told they don't have the tools. I afraid that this could become a safety hazzard if it gets worse.

The contact owns a 2019 Ford F-150. The contact stated that while driving approximately 60–70 MPH, the vehicle jerked and vibrated abnormally. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact was able to continue driving; however, the vehicle was driving roughly. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle remained at the dealer unrepaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.

Slamming shifts and missing gears when driving. Went to accelerate yesterday and it completly missed 3rd gear and felt like it shut off before finally shifting into 4th after about 5 seconds.

Rear window seal leaks on multiple different trucks needs to be recalled because most of us can not afford a 900$ back window. I’ve seen many people say the back windows are leaking in the lariats xl and xlts.

Truck is rough idles and stalls when idling and moving at low speeds. It happens at stop lights or low speed turns leaving me stranded in intersections No check engine lights have shown up but a auto start stop message appears on the dash

My F150 constantly needs oil and seems to lag when the oil tank is low. 163000km on the engine. I've heard other 2019 f150 drivers have the same problem. It also has a hard shift after sitting for the night, it will drop gears while going uphill which seems to be from third gear to fourth but instead drops to 3rd again creating a clunk noise. It hasn't caused an accident or anything yet but from my last truck this thing definitely was not built the way it should have been. I think Ford needs to have a serious look at these trucks before someone gets hurt.

Transmission had a huge delay when trying to shift into 4th gear. Was trying to pull out and was almost hit by traffic because the truck would not accelerate. The truck cut power and took 5 seconds before it would shift into the next gear. This is a known issue with the CDF drum in the transmission, it is a design flaw and ford knows about this issue. This is absolutely dangerous and needs to be recalled.

I am made a formal demand for reimbursement of repair costs I incurred due to a known and recalled defect in my 2019 Ford F-150 3.5L EcoBoost (VIN: [XXX] ). Ford issued an official safety recall for defective cam phasers on this vehicle, classified under NHTSA Campaign Numbers 21B10, 21N03, and 21N08. These recalls specifically addressed the cam phaser rattle and required PCM reprogramming to adjust cam phaser control strategy. Where the reprogramming failed to resolve the defect, Ford authorized full cam phaser replacement under the recall. Despite my vehicle falling squarely within the scope of these campaigns, I was forced to pay $6,908.18 out-of-pocket to have the cam phasers replaced in order to restore safe and proper operation. The defect presented a significant safety concern, and the expense was directly attributable to Ford’s failure to address this issue. I am enclosing the following documentation as evidence: •Repair invoice showing the total paid ($6,908.18) •Proof of payment (credit card receipt / cancelled check) •Vehicle registration verifying ownership •Invoice from Enterprise Rental ($1,522.69) •Proof of payment (credit card receipt) Under the Magnuson-Moss Warranty Act, state consumer protection laws, and Ford’s own recall obligations, I am entitled to reimbursement for repairs covered by a safety recall. Accordingly, I demand full reimbursement of $6,908.18 and rental car, $1,522.69 within thirty (30) days of receipt of this letter. I have reached out to Ford Motor Company on September 26, 2025 and received no response. Any assistance you can provide is greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The transmission failed in October 2023 on my way home from work. Brought it to a transmission place and had another one put in. Cost $6k - The truck is now at another mechanic as it broke down again while driving home from work - transmission and engine this time. Mechanic says needs new transmission and timing chain kit - Cost $10k This is a truck that has 100k miles on it and only 6 years old. This will be the 3rd transmission. It is a safety risk as I have no control when the transmission gives out whether its on a highway or one of these country back roads.

1)It was determined to be a defective CDF drum in the transmission was replaced by an independent service center. 2)The defective CDF drum started causing erratic and hard shifting. The most dangerous issue was when it would try to shift into 9th gear but indicated a shift for first gear on the display. It acted like it was deciding whether to shift to 9th or 1st but doing neither. The wrench icon would pop up on the display and I put on the brakes. If it would have shifted to 1st going 55 MPH it could have caused injury to myself and others. 3) No accident happened so I did not report it to any authority. I capped the shifting to 7th gear max. 4)I had the service center inspect the vehicle and they determined the CDF drum was bad and the transmission needed to be repaired or replaced. 5)a warning light wrench icon lit up on the display after it indicated a shift to 1st gear instead of 9th gear going approximately 55 MPH. Other symptoms were harsh shifts from 1st to 3rd gear skipping 2nd gear and other rough shifting throughout the range.

VCT / Cam phasers need replaced on all 3.5 ecoboost engines from 2017-2020. The failure of cam phasers can destroy the engine and if it happens on the road it can be deadly. At a minimum, replacing these cam phasers (due to poorly designed parts) is extremely expensive (between $5,000 to $10,000) and people put off this repair because it is cost prohibitive which will lead to engine failure, potentially at high speeds. My dealer (Phil Long Ford of Denver) provided me an estimate of $5,000 to fix my cam phasers. Again, this is on every 2017-2020 Ford Ecoboost 3.5 engine.

The VCT phaser are leaking oil causing the engine to knock when cold starting. There already was a recall but my vehicle wasn't on the list but it has the same defect as those in the recall

The VCT had begun to fail in my 2019 F150 Platinum Truck. It rattled on every cold start. There was a recall for my model and year truck for the VCT issue, but for reasons I don't know, my truck was not apart of that recall. Back when the recall was issued my truck should have qualified, but I was never notified of any issue. I am the only owner of this truck and I have never changed my address while I have owned this truck. Customer Satisfaction Program 21N03 The repair has been completed and cost $5,200.

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the engine. The ticking sound was intermittent. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with excessive oil consumption, which was possibly caused by the intake manifold vacuum during some deceleration fuel shut off (DFSO). The contact was informed that the engine needed to be replaced. The contact stated that three to four quarts of oil needed to be added between oil changes. The vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to TSB: 19-2338. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 122,944.

In July 2025 my 2019 Ford F150 began to have hard shift changes, unexpected downshifts and other shifting issues especially in 4th and 8th gear. Then during the first week of August I pulled out at an intersection and when the truck shifted into 4th gear it lost all power however the engine was still running. Thankfully no one was behind me as this could have caused a serious accident resulting in the loss of life for those involved. It slowed down to approximately 20 mph then suddenly regained power and lunged and shifted up to 5th. This happened several times so I took it to the local Ford dealer and they said the transmission was defective and needed replacing. The truck’s mileage was 129,000 and they said it was not covered by warranty and that even though Ford was aware of the numerous problems with the 2017-2022 10R80 transmission they refused to issue a recall and instead issued several TSBs (Technical Service Bulletin) to the dealers. It costs me $8699.72 to have a remanufactured transmission installed and has the improved CDF drum which was part of the defective transmissions Ford used in 2017-2022 in their F-150, Ranger, Expedition and Explorers. Ford knowing and continues to endanger the lives of its customers that operate these vehicles built between 2017-2022 by refusing to issue a recall for the known 10R80 transmission problems and it is costing these customers thousands of dollars to repair what Ford should have done in the first place. NHTSA must investigate these issues and mandate Ford issue an immediate recall and fully reimburse customers who have paid to have their transmissions replaced.

The contact owned a 2019 Ford F-150. The contact stated that while the contact’s wife was driving at an undisclosed speed, the vehicle independently accelerated. The contact stated that the brake pedal was depressed to the floorboard; however, the vehicle failed to stop as intended. The contact stated that the vehicle's speed was about 30 MPH. The contact stated the vehicle drove across the grass of the neighbor's yard, which was located directly across from the contact’s home. The vehicle crashed into the neighbor's parked vehicle, which was parked in the neighbor's driveway. The vehicle then went into an embankment and into a little ditch. The contact stated that the vehicle came out of the ditch and into the street sideways. No injuries were sustained. The vehicle was towed to an independent mechanic. The neighbor's vehicle was condemned as a total loss. A police report was filed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 66,500.

Vehicle sitting in driveway and the left front coil spring broke causing the left front of the vehicle to sag and render undriveable. Fortunately the truck was stationary and no other damage was incurred. This could have been catastrophic if anyone had been driving at highway speeds.

Cam phasers failed, car becomes inoperable. This was a known issue that was brought in under warranty and was not fixed. Car had to be brought in for major repairs because it was not addressed under warranty.

I have a 2019 Ford F150 ecoBoost 3.5L engine. I'm a very low mileage driver and just turned over 55,000 miles when I began having cold startup knocking, which is well known issue for Ford (TSB 21-2119). This is a faulty part on this vehicle that if not repaired properly can cause catastrophic engine damage and dangerous on-road situations. The repair is upwards of 6,000 dollars and Ford customer service is refusing to take care of the issue. Additionally, Ford never provided me with notification of this ongoing issue and in their filing with the NHTSA (Customer Satisfaction Program 21N03), they stated they would notify customers by March 15, 2021.

Transmission slipping in multiple gears, and early shift shudder. Random acceleration in low gear shift point