2019 Ford F-150 Complaint Log

Several times the automatic transmission has shifted from tenth gear to first gear while going 65mph plus. On numerous occasions the transmission seems to slip out of gear while driving and has done so while in intersections and while merging into traffic. Both of these issues have happened on multiple occasions.

The contact owns a 2019 Ford F-150. The contact stated that while driving 5 MPH, the vehicle unexpectedly downshifted to 1st gear, prompting the contact to discontinue driving the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the adaptive drive system, resulting in damage to the transmission. The contact was informed that the transmission needed to be replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 90,000.

Vehicle Information: •Make: Ford •Model: F-150 •Year: 2019 •VIN: [XXX] Complaint Summary: Cam Phaser Defect — Safety Risk and Manufacturer Negligence 1. Component/System Failure This complaint involves a mechanical failure of the cam phaser system (part of the variable valve timing system) in the 3.5L EcoBoost engine of the above-referenced vehicle. Specifically, the locking pin within the cam phasers fails to engage properly, resulting in a loud knocking or rattling noise on cold start. This condition is a known defect documented in Ford TSB 19-2208 and subject to Customer Satisfaction Program (CSP) 21N03, which extended coverage for cam phaser repair. However, no official safety recall has been issued, despite widespread evidence of failure. The defective parts are still installed in the vehicle and are available for inspection upon request. 2. Risk to Safety This defect compromises driver and public safety and constitutes a violation of 49 U.S.C. § 30101 and 49 U.S.C. § 30118, which obligate manufacturers to notify NHTSA and owners when a defect poses an unreasonable risk to motor vehicle safety. Specifically: •Failure of cam phasers leads to improper valve timing, risking engine hesitation, loss of power, or stall conditions. •These symptoms can occur during acceleration, highway driving, or merging, creating conditions that significantly increase the risk of collision or engine failure while in motion. The defect may also cause internal engine damage over time, raising the risk of mechanical breakdown in traffic. 3.Confirmation of the Problem This issue has been confirmed by a certified Ford dealership and an independent ASE-certified mechanic. Both diagnosed the startup noise as a cam phaser locking failure, consistent with widespread reports from other Ford 3.5L EcoBoost owners. Neither party could provide a fix without significant out-of-pocket cost, despite Ford’s knowledge of the issue and internal bulletins acknowledging the issu INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

We bought a 2019 F-150 Limited 4x4 last year and we have experienced in the last couple of months we started to experience the truck to skip the shifting on the 10 gear transmission. it skips the gear 2 to 3 and then at 6 to 7, you can experience the pulling on the transmission. it is starting to feel more and more the jerking of the gears and we were advised by a mechanic we called that these trucks from years 2016 to 2019 all are having the same problems. these truck are requiring for the transmission to be overhauled or replace. costing anywhere between 5,000 to 7,000. we were told that it has nothing to do with reprogramming the transmission, the inside components need to be replaced, it seems like when these transmissions were build by ford, the components/parts, seals, gaskets, bands, etc were not properly done. we have found several people in the internet that have had the same problem but it seems like Ford MOtor Company does not want to take liability for the transmissions being assemble incorrectly. it seems like the truck is loosing RPM's and it runs the risk of one day not to drive. It can loose power in the road which can cause accident. we are not financially to get this replaced or repaired and we still have 3 years topay off this truck. I do not know if there are any other complaints against FOrd MOtor Company regarding this but I need to let you all know.

Transmission started slipping,hard shifting,whining at only 82,500 miles

I own a 2019 Ford F-150 3.5L EcoBoost with approximately 117,000 miles. Like many others, I am experiencing the widely reported cold start cam phaser rattle, which grows louder with colder temperatures. This is a known issue addressed by Ford in TSB 19-2365, yet no recall has been issued. I believe this defect poses long-term reliability concerns and could eventually lead to engine damage. Ford should be held responsible for a widespread design flaw affecting thousands of vehicles. I urge the NHTSA to investigate this recurring issue and hold Ford accountable for consumer safety and financial impact.

My 2019 F150 started having a loud rattling noise coming from the motor. I took my truck to the Sam Galloway Ford dealership and it was determined that the cam phasers needed to be replaced however they would not cover this cost since my VIN was not listed on the recall sheet. My vehicle was manufactured in Kansas during the time period and has the 3.5 liter motor and according to the recall letter my vehicle should be included in this recall. Please see below recall summary TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 21N03 – Supplement #1 Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement REF: Customer Satisfaction Program 21N03

The rearview camera intermittently goes blank or displays an image that is distorted. When this occurs the camera does not display an image that allows me to see behind the vehicle. This is a reoccurring problem.

Driving highway speed (70mph) and vehicle suddenly drops speed to (25mph) and running at 5000rpm and loses all forward drive speed while pressing on the gas pedal. Pulled over and turned off truck and tried to restart it and it took over 15 seconds for the power start to start the engine after pushing the start button, still had no power to accelerate after placing it in drive. My Ford App sends an alert code reading Powertrain Malfunction/Reduced Power. Towed to dealership to get looked at under purchase warranty agreement. This could have caused a major accident if there would have been more traffic on the highway at the time causing major injuries and/or death, this needs to be investigated what is causing this issue. There are a lot of forums on the internet for 2019-2023 F150 having this same issue reporting/regarding “Powertrain Malfunction/Reduced Power”, don’t know if anyone else has had it happen while driving at highway speeds or not though haven’t looked through everyone of them.

The contact owns a 2019 Ford F-150. The contact stated while driving 15 MPH and attempting to complete a turn, the vehicle briefly lost motive power but continued running. The contact stated that shortly afterwards, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that a software update was required. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer also diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 35,000.

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 148,000.

The contact owns a 2019 Ford F-150. While the contact's son was driving approximately 65 MPH, the check engine warning light illuminated. The contact stated that the vehicle was driven to the local dealer to be diagnosed. The dealer diagnosed the vehicle and determined that the cam phasers and the engine timing system needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to a Technical Service Bulletin for the replacement of the cam phasers. The contact informed the manufacturer of the failure and of the TSB and was informed by the manufacturer that the vehicle was not covered under the TSB. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 103,000.

When I go to accelerate fast the check engine light comes on and the car shakes a little and won’t accelerate at all. This is a saftey issue because I almost caused an accident several times. And this is the second F150 eco boost I have had in a year with the exact same problem

Vehicle fails to accelerate and change gears (1-3); and vehicle fails to accelerate. While driving at a cruising speed and trying to pass vehicle will not change gears (8-10). Jerks and shutters while trying to accelerate. Was told that the transmission is bad and would cost $8,000 minimum to repair.

The contact owns a 2019 Ford F-150. The contact stated that after starting the vehicle, there was an abnormal sound coming from the engine, with the check engine warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 59,600.

The contact owns a 2019 Ford F-150. The contact stated while driving 5 MPH from a stop sign, the vehicle failed to shift out of third gear. The contact stated that the transmission was shifting hard. The WRENCH symbol was illuminated. The vehicle was taken to a transmission center and diagnosed with internal friction element failure. The contact was informed that the transmission needed to be rebuilt. The vehicle was not repaired. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 49,000.

Transmission randomly shifts from 10th gear to 1st. This puts my life and other peoples life’s at risk. This also will destroy the engine and transmission over time

Ford issued a TSB 22-2428, May 26, 2023 and not a recall for defective transmission. I own a 2019 F150 that with the 10 speed transmission. Over my warranted period the truck was taken to the dealership over 21 times regarding shifting problem. Ford said there is nothing wrong with the transmission that is just how they shift. Now 2025 I told the truck back to dealership with this TSB paper. The tech said yes, this whole transmission needs replaced so they contacted Ford and so did I. Ford told me the truck is out of warranty and I would have to replace the transmission at my expense. After explaining to Ford this truck was taken in under warranty and they failed to address the transmission and told me it was find to come and find out I was lied to like many other that there was a defects in these transmissions. Ford told me, were sorry but we wont pay for the transmission to be replaced even though they put defective 10 speed transmissions in my truck and failed to address it over the 21 time I took it to the dealership under warranty. Ford has lie about this 10 speed transmission over and over to all its customer, and issued a TSB instead of a recall so now they can make the customer pay again to have a defected transmission that shouldn't have been defective from the beginning. Make Ford issues a recall on this matter and stop letting them get away with a simple TSB since Ford knows the owner are out of warranty.

Transmission clunks when upshifting after going uphill onto level surface, when accelerating after briefly slowing transmission makes noticeable clunking noise. Dealer checked this issue in 2024 but did not find any issues with the transmission. This issue with the transmission has gotten worse since the visit to the dealership to address the complaint. There have never been any warning lights that indicated a problem. There is now a slight hesitation when upshifting which I feel will only get worse over time.

All of a sudden I lost almost all braking. Brake light came on and a message saying low brake fluid prompted on screen. I see this was recalled for the 3.5l ecoboost. Why wouldn’t this be recalled for the 2.7l eco boost? Reading online it seems I had the same problem other people had.

The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, the contact heard a loud ticking coming from the engine compartment, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 126,404.

When driving the truck under normal conditions, truck will randomly shift unintentionally from gear to gear (ie. 3-8-1) not following typical shifting pattern, causing loss of power temporarily to the truck and sometimes the rear tires lock up due to the transmission shifting issue. I have had the rear tires lock up momentarily at speeds at approximately 50km/h. Truck has 10-speed transmission.

Transmission has been rebuilt twice since Dec 2024. Received truck back from dealer in recent rebuild and transmission still having issues where rpm’s accelerate but transmission not catching. Need to bring back to dealer for third rebuild. What gives?

My rear view camera freezes up when reversing, I think there is no one behind my truck because there is a still picture of the 1st image. It's hard enough backing up full size trucks without a camera, but it's even worse when the camera shows no one is behind me and at times there have been. I've asked the dealer where I bought the vehicle, but they always say "There's no recall on your year for this problem".

Bought a 2019 Ford F150 with 32,000 miles. A year later, I noticed a rattling sound coming from engine. Dealership said I had very little oil. No leaks anywhere. Dealership said I had started an oil consumption test at 10,000 miles. I informed Dealership I did not own car at those miles. Went to Dealership I bought vehicle from to inform them that they knowingly sold me a truck with known issues. Using about 1 quart every 1000 miles. Also, after Fords band-aid they put on, seems to be hesitant on acceleration. Dangerous in busy intersections. Ford refuse to fix a known issue with this vehicle.

The cam phaser broke off on my 2019 Ford F150 Raptor. From reading online this is a common occurrence

The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the vehicle reached normal driving temperature, the rattling sound ceased; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 74,000.

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal amount of white smoke coming from the exhaust, and the radiator fan had become excessively loud. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

Bought a 2019 ford f150 V6 3.5L Having issues with transmission slipping gears really hard! Even after warming up car then put in drive I accelerate maybe 3-5mph Due to speed bumps in neighborhood From gear 1 skips 2 and goes to 3rd gear hard and I have to be ready to break cause it kicks in to 3rd gear and speeds up. Even when on main road almost almost crashed into cars. Numerous times. It’s actually scary during with family in truck do to these issues. Also just that 40-45 mph 5-7 gear skip and slipping so much almost crashed!! . Pls investigate this issue people bye this brand due to thinking it’s a safe, spend so much money on this truck purchase then find out problems that has nothing to do with its customer. Just selling something just to stay in the 500 fortune company lvl And not caring bout the customer life and family when they purchase FORD PRODUCT. Just NOT RIGHT!! With out us customers your product is just sitting unsold sitting brand. Due what’s right by your customer and own up to doing the right thing. To all those other customers pls continue to be alert when driving, be safe..

The contact owns a 2019 Ford F-150. The contact stated that while driving 35 MPH, the vehicle failed to shift into the next gear. A message advising that the engine needed service was displayed on the instrument panel, and a message advising that the engine Auto Start-Stop system needed service was displayed on the vehicle's mobile app. The contact stated that after pressing the button to disengage the engine Auto Start-Stop system function, the vehicle continued to experience shifting failures. The vehicle was taken to an independent mechanic, where the contact was informed that engine components had failed. The mechanic determined that the timing chain and the cam phasers needed to be replaced, and the contact was referred to the dealer for repairs. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers, several unknown gaskets, the timing chain, and other unknown parts had failed and needed to be replaced. The vehicle was repaired. The contact related to the failure to Ford Campaign Number: 21N03. The manufacturer's warranty department was contacted several times, but no assistance was provided. The failure mileage was approximately 25,000.

The contact owns a 2019 Ford F-150. The contact stated while attempting to start the vehicle, there was an abnormal knocking sound coming from underneath the hood. In addition, the contact stated that while driving at various speed, the failure recurred. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to an unknown NHTSA Campaign; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.

The contact owns a 2019 Ford F-150. The contact stated while driving at various speeds, the vehicle made an abnormal banging sound, and the transmission was slipping. There was no warning light illuminated. The contact stated that while at a complete stop, the vehicle failed to shift into gear for an extended for a while. The contact waited for the vehicle to respond as needed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 125,000.

The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, with the RPM at 4,000. In addition, the transmission was only able to shift into neutral. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced; however, the vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 81,000.

The contact owns a 2019 Ford F-150. The contact stated while the vehicle was parked, the contact inspected the vehicle and noticed that the oil level was low. The contact topped off the oil. The contact stated that the following day, the oil level was inspected, and the contact noticed that the oil level was low again. No warning light was illuminated. In addition, the contact stated that there was no visible indication of an oil leak. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The contact was advised to take the vehicle to the dealer for a diagnostic test. The manufacturer requested an oil consumption test be performed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000. The VIN was unavailable.

Transmission shifts hard and erratic at times. Error code p076f. Tech came out to our house to reprogram the vehicle was told to drive it for 50 to 80 miles for new program to take effect, and if it continued to act erratic take it to the dealer for service. Upon taking it to the dealer and a general check to verify he vehicle still had issues we were told we had to pay a service tech to investigate the issue further and they were certain that the repairs wouldnt be covered under any recall. They also closed out the recall that we had as repaired when it obviously was not. It seems ford has a major issue with all of the recalls I keep seeing pop up in news articles and they are trying to keep from fixing the issue.so much for safety and integrity of building great American vehicles.

Issues with transmission hard clunking and or shifting between certain gears. Dealer has inspected transmission, and they confirmed issue. They reset the PCM on the transmission and has not corrected the problem. They recommend rebuild of transmission. No warning lamps.

The contact owns a 2019 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormal ticking sound coming from underneath the hood of the vehicle. The contact stated that after a while the sound dissipated, and the contact was able to drive the vehicle. The contact stated that the ticking sound returned the next day while starting the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact called the dealer where the vehicle was purchased, to schedule an appointment; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 112,000.

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle suddenly jolted and jerked, and displayed symptoms consistent with transmission failure. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 90,000.

I Have a 2019 ford 150 3.5 eco boost with a 10 speed transmission. I will be driving along with no issues with the vehichle shifting and then all of the sudden it will shift hard, jerk, clunk make noises I have no warning lights or check engine lights, I went to a local parts store and they said that a bad coil pack could cause this issue, however I have brand new coil packs and plugs and the pickup is firing in order. I then had taken it to a local transmission place and they had told me that this transmission should be recalled and possibly needs a software update. Is this something I should pay for if it going to keep happening or should a ford dealership be liable?

The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, dramatically reducing speed of the vehicle before returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 67,000.

The truck would just shut off while driving or not start whenever you need it to. It acts like a dead battery but the battery is fine. It has been at the dealership for 45 days plus straight for this issue. When it cuts out, we lose all steering all breaking all power. I’m very lucky it hasn’t taken my life or one of my family members lives. There are some innocent person on the road because of The lack of quality and workmanship. In my opinion the truck needs to be recalled because it’s been nothing but a hassle for us.

Vehicle has just 70,000 on it. Engine light came on after the vehicle was rattling at the engine start and running rough at idle and had power issues when driven. The vehicle was taken to the dealership where it was diagnosed that the timing chain needed to be replaced and probably the cam phasers. Over $5,200 + in repair costs. Vehicle was taken to an independent service location for repair where the issues were confirmed.

The contact owns a 2019 Ford F-150. The contact stated upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. The contact stated that the engine was idling roughly. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 108,000.

I was driving on the highway at 80mph with the truck in 10th gear and it downshifted to 1st gear and would not shift back to 10th and slowed down rapidly. This problem is since repeating and now unable to be driven.

Transmission would not engage after stopping at stop sign. Initially accelerated to go thru intersection and truck would not engage any gears and was stuck in the middle of the intersection. Switched gear shift to several gears and drive modes and finally engaged in manual shift. Transmission continued to slip and switch to several gears and skip several gears until arriving at destinations regular drive gear selection. Did not see any issues under the vehicle after parking and fluids appear to be clean and filled up to normal levels. Made appointment immediately for service.

The contact owns a 2019 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormal rattling sound coming from the engine. The contact stated that after several attempts, the vehicle started. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The contact related to the failure to Ford Campaign Number: 21N03. The contact investigated the issue and related the failure to the cam phasers. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 59,000.

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, there was an abnormal sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,261.

What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission hard shifting, delays in up shifting into 3rd creates vehicle jerk on occasion.Also skips gears. Not available for inspection How was your safety or the safety of others put at risk? High rpm shift from 2nd gear to 3rd gear on hills causing jerks Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

The contact owns a 2019 Ford F-150. The contact stated that while driving approximately 65 - 70 MPH, the transmission unexpectedly shifted into reverse. There was white smoke coming from underneath the hood of the vehicle near the engine compartment. The contact depressed the brake pedal to assist with the vehicle slowing down to be able to pull over to the side of the road where the vehicle came to a stop. The vehicle lost power and failed to restart. The contact poured water onto the engine to assist with dissipating the smoke and cooling the engine. The vehicle was towed to the residence. The vehicle was taken to the dealer, who diagnosed the vehicle; however, the contact was unsure of the diagnostic results. The contact was informed that additional diagnostic tests were needed. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 125,000.

Unexpected down shifting and loss of what gear to be in.