NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Ford F-250. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
HELP! SPARK PLUGS #3 AND #5 HAVE BLOWN IN MY FORD 2002 F250 SINCE THE BEGINNING OF 2011. THESE FAILURES HAVE HAPPENED ON TWO SEPARATE OCCASIONS CAUSING ME TO LOOSE POWER ON MAJOR HIGHWAYS AND NARROWLY AVOIDING AN ACCIDENT WHILE TRYING TO NAVIGATE MY WAY THROUGH TRAFFIC TO GET TO A SAFE PLACE. I UNDERSTAND THAT THIS FAILURE HAPPENS FREQUENTLY TO A LARGE NUMBER OF FORD VEHICLE OWNERS. I ALSO UNDERSTAND THAT NHTSA HAS DENIED ANY FURTHER ACTION AGAINST FORD. I FIND THIS DENIAL QUESTIONABLE WITH THE VAST NUMBER OF COMPLAINTS ABOUT THIS SAME PROBLEM OCCURRING OVER AND OVER. MY SAFETY AND THE SAFETY OF OTHERS WAS JEOPARDIZED ON BOTH OCCASIONS THAT MY PLUGS BLEW OUT OF THEIR SOCKETS. SOMETHING NEEDS TO BE DONE! *TR
AT RANDOM INTERVALS, WITH NO PROVOCATION, MY SEAT BELT WILL UNCLICK ITSELF. AFTER I RE-BUCKLE, TUGGING ON IT WILL NOT CAUSE IT TO RELEASE. HOWEVER THIS HAS NOW HAPPENED FOUR TIMES SINCE I BOUGHT THE VEHICLE 3 MONTHS AGO. *TR
2002 FORD F-250. UNIT #1 WAS WESTBOUND IN FAR RIGHT LANE OF THE OHIO TURNPIKE. THE RIGHT SIDE TRAILER WHEEL, SINGLE AXLE, CAME OFF CAUSING TRAILER TO FISH-TAIL DAMAGING TAILGATE OF POWER UNIT. UNIT #1 DROVE TO BERM, THEN ACCESS ROAD DISABLED. *LN ACCORDING TO THE POLICE REPORT, THE TRAILER DIDN'T HAVE ANY LICENSE PLATES, THE VIN LABEL WAS WORN AND CORRODED. THERE WAS DAMAGE TO THE VEHICLE AND THE TRAILER. (OHIO TRAFFIC CRASH REPORT # 10-0428-90)*JB
TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED THE STEERING WHEEL FAILED. THE CONTACT STATED THE STEERING WHEEL WAS LOOSE AND REQUIRED HIM TO PUT BOTH HANDS ON THE STEERING WHEEL IN ORDER TO KEEP THE VEHICLE UNDER CONTROL. THE VEHICLE WAS TAKEN TO A MECHANIC TWICE FOR THE STEERING WHEEL FAILURE. THE STEERING BOX GEAR BOX WAS ALSO ADJUSTED TWICE; HOWEVER, IT DID NOT CORRECT THE FAILURE AND THE STEERING WHEEL CONTINUED TO BE LOOSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE CURRENT MILEAGE WAS 142,000. UPDATED 7/26/13 *CN THE CONSUMER RECEIVED A SECOND OPINION, AND WAS INFORMED THE PROBLEM WAS THE BALL JOINTS.
TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT STATED THE STEERING WHEEL PULLED TO THE LEFT AND TO THE RIGHT WHEN THE CONTACT MADE A LEFT TURN AND THE CONTACT WAS FORCED TO PULL THE VEHICLE ONTO THE SIDE OF THE ROAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER THE FIRST TIME THE FAILURE OCCURRED AND THE STEERING GEAR BOX WAS REPLACED, BUT THE FAILURE RECURRED AFTER ONE WEEK. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY WERE TOLD THAT THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE OCCURRED MORE OFTEN AT LOWER SPEEDS THAN HIGHER SPEEDS. THE FAILURE MILEAGE WAS 165,080 AND THE CURRENT MILEAGE WAS 166,000.
AUTO HEADLAMPS AND TAIL LAMPS DON'T WORK. DOOR AJAR LIGHT STAYS ON. DOME LIGHT DOES NOT COME ON WHEN DOOR OPEN. FUEL GAGE STUCK ON FULL. IS IT THE VSM?
DURALAST HUB ASSEMBLY FAILURE FOR 2002 FORD F250. *TR
TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT STATED THAT SHE RECEIVED A SETTLEMENT NOTICE FROM AN ADMINISTRATOR STATING THAT THERE WAS A POSSIBLE DEFECT IN THE ACCELERATOR PEDAL ON HER YEAR, MAKE AND MODEL VEHICLE. THE NOTICE STATED THAT THE PEDAL WOULD NOT FUNCTION PROPERLY AND WHEN IT WAS DEPRESSED. THE ENGINE WOULD IDLE RATHER THAN ACCELERATE. NO FAILURES HAVE OCCURRED AT THIS TIME; HOWEVER, SHE IS CONCERNED ABOUT THE SAFETY RISK IF THE FAILURE DOES OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 30,000.
TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH. WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL THERE WAS NO POWER RESPONSE. THE RPM DECREASED TO AN IDLE SPEED. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF. THERE WAS A WAITING PERIOD OF A FEW SECONDS BEFORE THE POSITIVE CABLE WAS REMOVED AND THEN RECONNECTED TO THE BATTERY. THE VEHICLE RESUMED TO NORMAL OPERATION. THE IDENTICAL FAILURE OCCURRED AGAIN AND THE BATTERY CABLE WAS ADJUSTED. THE AUTHORIZED DEALER WAS NOTIFIED. THERE WAS NOT A SAFETY RECALL ON THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE AND CURRENT MILEAGES WERE 54,009. UPDATED 05/10/10 *BF UPDATED 05/10/10*JB
TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER SIDE WHEEL WELL WAS RUSTED SEVERELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THE RUST ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
TL*THE CONTACT OWNS A 2002 FORD F250. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A SQUEAKING SOUND COMING FROM THE STEERING WHEEL. HE ALSO NOTICED THAT THE BRAKES WERE INTERTWINED WITH THE STEERING EQUIPMENT. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 83,000. UPDATED 02/02/10 *BF THE CONSUMER STATED WHILE TRAVELING IN A 35 MPH ZONE, ON A CURVED ROAD, HE HEARD A NOISE COMING FORM THE ENGINE COMPARTMENT. HE WAS IN THE MIDDLE OF A STRONG RIGHT TURN WHEN SUDDENLY HE WAS UNABLE TO STEER THE VEHICLE WITHOUT EXTREME EFFORT ON HIS PART. WHEN THE STEERING FAILED HE TRIED TO APPLY THE BRAKES, BUT THEY ALSO FAILED. THE CAUSE OF THE PROBLEM, WAS THE POWER STEERING HOSE CHAFFED AGAINST THE STEERING SECTOR AND RUBBED A HOLE IN THE HOSE, ALLOWING FLUID TO ESCAPE, DISRUPTING THE STEERING CONTROL. UPDATED 02/04/10.*JB
RUST OUT OF OIL PAN, 2002 FORD F250 DIESEL CAUSING MAJOR OIL LEAKAGE ONTO EXHAUST. FORD INDICATED THIS IS A COSMETIC PROBLEM BUT ISSUED A SERVICE BULLETIN TO DEALERS. VEHICLE HAS BEEN SERVICED BY DEALER SINCE NEW. FORD INDICATES THERE IS NOT A PROBLEM AS IT IS COSMETIC. IT COST OVER $1400.00 TO FIX THIS COSMETIC PROBLEM WHICH RESULTED IN TOTALLY OIL COVERED EXHAUST SYSTEM. REPAIR WAS NOT DONE BY DEALER THAT INDICATED THE PROBLEM WAS A PAN GASKET. A SECOND OPINION SHOWED A LARGE HOLE IN THE PAN FROM RUSTING. COULD HAVE BEEN A MAJOR FIRE. *TR
TL*THE CONTACT OWNS A 2002 FORD F250 EQUIPPED WITH PIRELLI SCORPION ZERO ASIMMETRICO LT235/85R/16/E1 TIRES. WHILE DRIVING APPROXIMATELY 80 MPH, THE CONTACT NOTICED THUMPING. THE CONTACT INSPECTED THE TIRE AND FELT THE TIRE HAD A RAISED PORTION ON THE TREAD AREA. THE TIRE WAS REPLACED WITH A NEW TIRE. THE CONTACT STATED HE EXPERIENCED THE SAME FAILURE WITH THE NEW TIRE AS WELL AS THE OTHER THREE TIRES ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THERE WAS NO RECALL ON THE TIRES. THE APPROXIMATE FAILURE MILEAGE WAS 90,250.
TL*THE CONTACT OWNS A 2002 FORD F250. THE VEHICLE HAS COOPER DISCOVERER ATR TIRES, SIZE 265/75/R16. THE CONTACT STATED THAT THE TWO FRONT TIRES WERE EXPERIENCING HEAVY TREAD SEPARATION. THE TWO REAR TIRES WERE BEGINNING TO CRACK AS WELL. HE BELIEVES THAT THE AMOUNT OF WEIGHT THAT IS PLACED ON THE FRONT TIRES HAS CAUSED THEM TO SEPARATE. HE TOOK THE TIRES BACK TO THE DEALER FROM WHERE THEY WERE PURCHASED, BUT THEY WERE NOT WILLING TO REPLACE THE TIRES. THE CONTACT STILL HAS POSSESSION OF ALL FOUR TIRES AND BELIEVES A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 21000. UPDATED 05/11/09. *LJ UPDATED 05/11/09.*JB
TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT STATED THAT THE SPARK PLUGS BLEW OUT OF THE HOLE, WHICH CAUSED OIL TO SPRAY ONTO THE TOP OF THE ENGINE. THE FAILURE COULD CAUSE AN ENGINE FIRE. HE CALLED THE DEALER AND THEY STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THEY FURTHER STATED THAT THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 160,000. UPDATED 2/2/09 *CN UPDATED 02/04/09. *JB
2002 FORD F-250 PICKUP WITH A 5.4 LITRE ENGINE. SPARK PLUGS KEEP BLOWING OUT OF THE ENGINE. THE FORD SERVICE DEPARTMENT TELLS ME THEY SEE THIS OFTEN AND THEN PRESENT ME WITH A $400.00 BILL EACH TIME A SPARK PLUG BLOWS LOOSE. I'VE RECENTLY LEARNED THAT THIS CAN ALSO RESULT IN AN ENGINE FIRE BECAUSE THE COMPRESSED GAS AND AIR MIXTURE ARE BEING BLOWN THROUGH THE SPARK PLUG HOLE, WHILE THE LOOSE PLUG CONTINUES TO FIRE NEARBY. *TR
VALVE STEM ON LEFT REAR TIRE OF FORD F250 FAILED. FAILURE OCCURRED WHILE ENTERING PARKING LOT SO SPEED WAS LESS THAN 10 MPH. TEMP WAS AROUND 108. TIRE REPLACED WITH FULL SIZE SPARE. TIRE WAS A MICHELIN XRADIAL LT LT265/75R16. MARKING ON VALVE STEM WAS TR 600. *TR
TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06V286000 (VEHICLE SPEED CONTROL). HE TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT OTHER REPAIRS NEEDED TO BE PERFORMED FIRST. THE CRUISE CONTROL FAILURE DAMAGED THE FUSE BLOCK AND CABLE HARNESS. HE WAS INFORMED THAT THE REPAIR COSTS WOULD TOTAL APPROXIMATELY $1,500 - $2,000. THE MANUFACTURER STATED THAT THEY SENT THE CONTACT OTHER NOTICES AND WOULD PROVIDE ASSISTANCE. THE CONTACT STATED THAT HE NEVER RECEIVED ANY NOTICE PRIOR TO THE ONE DATED MAY OF 2008. THE VEHICLE'S CRUISE CONTROL ALSO STOPPED WORKING AROUND THE TIME HE RECEIVED THE RECALL NOTICE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 90,000.
I BOUGHT A SET OF NEW FIRESTONE DESTINATION AT 285-75-R16. ON JULY 24, 2007. WERE I BOUGHT THE TIRES THEY DIDN'T HAVE ROAD HAZARD, AND WE DIDN'T KNOW THAT TILL THEY ALL READY HAD THEM ON. THE COST OF THOSE WERE $673.52. ON NOVEMBER 5, 2007 I HAD A BLOW OUT GOING TO WORK WITH ONE OF THE TIRES IN FRONT AND I HAD TO BUY A BRAND NEW ONE. TO REPLACE THAT TIRE, IT COST ME $155.06 FOR A NEW ONE, AND THEY WOULD NOT GIVE US A ROAD HAZARD ON THAT ONE SENSE WE DIDN'T BUY IT FROM THEM. THEN ON JANUARY 22, 2008 I HAD ANOTHER FLAT BLOW OUT, ON THE BACK TIRE. IT COST ME AT A FIRESTONE PLACE $262.39 TO REPLACE THE TIRE AND THEY SAID THEY WOULD HONOR THE ROAD HAZARD FOR ALL 4 TIRES. SO NOW THAT I HAVE ROAD HAZARD I PROBABLY WON'T HAVE ANOTHER BLOW OUT. SO MY QUESTION IS, IS THEIR A RECALL WITH FIRESTONE DESTINATION AT TIRES? OR IS THEIR ANY OTHER PERSON HAVING A PROBLEM WITH THESE TIRES? *TR
AT ABOUT 80MILES INTO A 1,000 MILE TRIP AFTER A SLIGHT VIBRATION THE LEFT REAR TIRE (FIRESTONE STEELE TEX A/T 265 75 R 16 LR-E TIRE VIOLENTLY LOST ITS TREAD CAUSING FENDER AND LIGHT DAMAGE TO VEHICLE AND WRAPPING THE LOOSE TREAD AROUND VEHICLE REAR AXLE HOUSING. NOTE TIRE STILL REMAINED INFLATED. *TR
1ST CRUISE CONTROL QUIT WORKING. 3 WEEKS LATER A NEW PROBLEM BEGAN. TO START VEHICLE I HAD TO TURN KEY TO ACCESSORY, MOVE GEAR SHIFT FROM PARK TO NEUTRAL, THEN TURNED KEY THE REST OF THE WAY TO START. AFTER ARRIVING ANYWHERE COULD NOT LEAVE VEHICLE IN PARK AND COULD NOT MOVE GEAR SHIFT BACK TO DRIVE. I HAD TO TURN VEHICLE OFF AND RESTART IT WITH THE ABOVE PROCEDURE. WITHIN A WEEK AFTER THE SHIFTING PROBLEM BEGAN I COULD NOT SHUT OVERDRIVE OFF. THEN, 2 DAYS LATER WHILE LEAVING HOME , THE SMELL OF AN ELECTRICAL FIRE AND BELLOWING WHITE SMOKE EMINATED FROM STEERING COLUMN. THIS FIRE OCCURRED ON MAY 13, 2007. VEHICLE WAS TOWED AT MY EXPENSE TO THE DEALER FROM WHICH IT WAS PURCHASED, LAIRD-NOLLER FORD IN LAWRENCE, KS AT A COST OF $110.00. IT WAS CURRENTLY STILL IN THE REPAIR SHOP AT ABOVE DEALERSHIP, WHO INFORMED ME THAT THE FUSE PANEL SHORT-CIRCUITED AND MELTED AND HAD TO BE REPLACED AT A COST OF APPROXIMATELY $670.00, BRINGING MY COST TO OVER $780.00. THE DEALERSHIP THEN CALLED ME ON MAY 17, 2007 AND INFORMED ME THAT THE CRUISE CONTROL STILL DID NOT WORK AFTER FIXING THE FUSE PANEL. THEY TRACED DOWN THE PROBLEM WITH THE CRUISE CONTROL, AND IT NEEDED A NEW MODULE AT A COST OF OVER $350.00 WHICH THEY BELIEVED IT TO BE THE PRIMARY SOURCE OF ALL OF THE AFOREMENTIONED PROBLEMS. THEY DENIED THE CRUISE CONTROL RECALL WAS PART OF THE PROBLEM, AND REFUSED TO PAY ANY OF THE COST ON THIS PART AND THE ENSUING DAMAGE CAUSED BY THIS DEFECTIVE PART. *AK
TL*THE CONTACT OWNS A 2002 FORD F250. WHILE DRIVING 65 MPH, THE CONTACT FELT A VIBRATION FROM UNDERNEATH THE VEHICLE. THE STEERING WHEEL SHOOK AND THE FRONT DRIVER SIDE TIRE DETACHED. THE VEHICLE DROVE OFF THE ROAD, CRASHED INTO SOME TREES, AND CAUGHT FIRE. BOTH THE DRIVER AND PASSENGER WERE INJURED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THERE WAS NO BLOW OUT OR LOOSE TREADS THAT MAY HAVE CAUSED THE FAILURE. THE INSURANCE INVESTIGATION CONCLUDED THAT THE TIRE SELF-DETACHED FROM THE VEHICLE BECAUSE THE HUB AND CALIPER WERE DEFECTED. THE FAILURE MAY HAVE ALSO BEEN DUE TO HEAT FRACTURE THAT CAUSED THE CALIPER TO FAIL. AFTER INSPECTING THE VEHICLE, A MECHANIC SUGGESTED THAT THE FAILURE MAY HAVE BEEN CAUSED BY BAD METAL. THE MANUFACTURED DISTRIBUTED A QUESTIONNAIRE, BUT THE CONTACT HAS NOT RECEIVED A RESPONSE FROM FORD. THE VEHICLE AND TIRE ARE IN STORAGE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
FORD F250 WITH TRANSMISSION PROBLEMS. CONSUMER STATED THAT HE IS EXTREMELY FRUSTRATED AND DISPLEASED WITH THE BUSINESS PRACTICES OF DEALER**CC THE VEHICLE WAS PURCHASED USED. THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE IT WOULD NOT OPERATE IN REVERSE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM THEREFORE THE VEHICLE WAS TAKEN TO ANOTHER DEALER. THAT DEALER DETERMINED THAT THE PROBLEM WAS WITH THE TRANSMISSION. SINCE THE VEHICLE WAS UNDER WARRANTY THE CONSUMER TOOK IT BACK TO THE SALES DEALER. THEY CLAIMED THAT THEY WOULD NOT BE ABLE TO REPAIR THE VEHICLE BECAUSE OF AFTER MARKET ALTERATIONS. ALL ALTERATIONS WERE MADE PRIOR TO THE CONSUMER ACQUIRING THE VEHICLE. *NM
TL*THE CONTACT OWNS A 2002 FORD F250. THE TURN SIGNAL AND BRAKE LIGHTS FAILED COMPLETELY. THE CONTACT BELIEVES THAT THE FAILURE WAS CAUSED BY THE WIRING HARNESS. THE FAILURE OCCURRED A YEAR AGO, BUT THE VEHICLE IS NOT DRIVEN FREQUENTLY. NO REPAIRS WERE MADE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 62,940.
DT*: THE CONTACT STATED THE UPPER AND LOWER BALL JOINTS WERE WORN DOWN AND NEEDED TO BE REPLACED. THE CONTACT EXPRESSED CONCERN THAT THESE PARTS WERE DEFECTIVE.
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH UNDER NORMAL ROAD CONDITIONS, THE VEHICLE LOST COMPRESSION AND SPEED. ALSO, THERE WAS SMOKE COMING OUT FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO REPLACED THE ENGINE HEAD.
DT*: THE CONTACT STATED WHILE TRAVELING 60 MPH ON A DOWNHILL CURVE, THE DRIVER SIDE FRONT TIRE BLEW OUT AND THE VEHICLE HIT A GUARD RAIL ON THE DRIVER SIDE. THEN, WHILE TRYING TO GET THE VEHICLE OFF OF THE ROAD, THE TREAD SEPARATED AND THE TREAD HIT THE SIDE MIRROR AND FENDER. A SPARE TIRE WAS PUT ON. THEN, 175 MILES LATER THERE WAS A NOISE, THE VEHICLE WAS RUNNING ROUGH AND WAS PULLED OVER. THE PASSENGER SIDE FRONT TIRE HAD SEPARATED AND THE VEHICLE WAS TOWED TO THE RESIDENCE. THE TIRES WERE TAKEN TO THE DEALERSHIP. NO INJURIES WERE SUSTAINED.
DT*: THE CONTACT STATED AT VARIOUS SPEEDS, WITHOUT WARNING, THE VEHICLE STALLED. THE VEHICLE RESTARTED OCCASIONALLY. WHEN THE VEHICLE WOULD NOT RESTART, A NEW CAMSHAFT POSITION SENSOR WAS INSTALLED. THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC AND THE PROBLEM PERSISTS.
2002 FORD F-250 BRAKE LINE ROTTED. LETTER TO MANUFACTURER NOT ATTACHED. *KB THE CONSUMER BELIEVES THE ROTTED BRAKE LINE MAY HAVE BEEN THE RESULT OF POOR MATERIAL. *NM
(1) FAILED DURING DRIVING AT HIGHWAY SPEED ON NARROW ROAD WITHOUT SHOULDER. CAUSED COMPLETE AND IMMEDIATE ENGINE SHUTDOWN, LOSS OF POWER STEERING AND SUBSTANTIAL CHALLENGE IN STEERING OUT OF CORNER. (2) FAILURE OF PART: "CAMSHAFT POSITION SENSOR" ON FORD 2002 7.3L POWER STROKE DIESEL ENGINE IN F-250 SD PICKUP. (3) DEALER REPLACED SENSOR AND ALSO "SYNCHRONIZER ASSEMBLY" UNDER WARRANTY. COST WAS $100 DEDUCTIBLE AND $96.87 TOW BILL. OLD PARTS NOT AVAILABLE. *JB
DT*: THE CONTACT STATED THE CRUISE CONTROL AND BACK UP LIGHTS FAILED WITHOUT WARNING AND A BURNING SMELL WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DUPLICATED.
DT*: THE CONTACT STATED THE REAR BRAKE LIGHT REMAINED ILLUMINATED WHEN THE ENGINE WAS TURNED OFF AND THERE WAS A SMELL OF SMOKE. THE DEALER REPLACED THE WIRING HARNESS AND THE FUSE BOX CRUISE CONTROL DEACTIVATION SWITCH. THERE IS A NHTSA RECALL, # 05V388000, REGARDING THE VEHICLE SPEED CONTROL. THE VIN WAS NOT INCLUDED IN THE RECALL.*AK
DT*: THE CONTACT STATED WHILE DRIVING BOTH FRONT SEAT BELTS LOCKED UP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE SEAT BELTS WERE REPLACED. THE SEAT BELTS CONTINUED TO LOCK UP. ALSO, THE DRIVER SIDE SEAT BELT DOES NOT RETRACT AND THE PASSENGER SIDE SEAT BELT INTERMITTENTLY WILL NOT RELEASE. THERE HAVE BEEN NO FURTHER REPAIRS. UPDATED 4/11/2006 - *NM
DT: THE CONTACT STATED THE COMPONENTS UNDER THE DASHBOARD GOT WET. THEREFORE, HE TOOK THE VEHICLE TO THE DEALERSHIP. THEY FOUND THE COMPONENTS WERE WET BECAUSE THE WINDSHIELD WAS INSTALLED IMPROPERLY. THE WINDSHIELD COULD BE MOVED OUT ONE INCH. THE DEALERSHIP STATED IT WAS PROBABLY A FACTORY DEFECT. BUT THE WARRANTY EXPIRED, AND H THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS, WHICH HAVE BEEN MADE. ALL OF THE ELECTRONIC COMPONENTS UNDER THE DASHBOARD HAD TO BE REPLACED . *AK
2002 FORD F-250 ,5.4 LITRE TRITON MOTOR. ORIGINAL DEALER INSTALLED SPARK PLUG BLOWN OUT OF ALUMINUM HEAD BECUASE OF A LACK OF THREAD ENGAGMENT. COST OF REPAIR $3,200
2002 FORD TRUCK / CONSUMER APPLIED BRAKES WHILE ROUNDING A CURVE AND THE FRONT WHEELS BEGAN TO SHIMMY.*MR *JB
ON TWO OCCASIONS, I HAVE HAD MY TRUCK IN PARK AND THE KEYS REMOVED AND THE TRUCK ROLLED. IT WAS NOT FULLY IN PARK. I WAS ON A SLIGHT INCLINE BOTH TIMES, ONCE FACING FORWARD AND ONCE BACKED IN. I TOOK IT TO THE DEALER AFTER THE FIRST TIME AND THEY ADJUSTED THE SHIFTER. I NOW HAVE TO TAKE IT BACK IN SINCE IT DID IT AGAIN.
THERE WAS A FIRE UNDER THE HOOD . THE HOOD LATCH WOULD NOT WORK . THE FIRE DEPT EXTINGUISHED THE FIRE.
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2002 FORD F250 WITH 100,000 FAILURE MILEAGE AT 55 MPH THE CONTACT HEARD A LOUD POPPING NOISE, THE VEHICLE WAS RIDING ROUGH AND IT STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO A DEALER, AND THEY STATED THAT THE SPARK PLUG BLEW OUT OF THE ALUMINUM HEAD. THE CONTACT WAS CONCERNED THAT THIS WAS A SERIOUS SAFETY PROBLEM. THE CURRENT MILEAGE WAS 140,000. *AK THE VEHICLE WOULD LOSE POWER WHEN THE SPARK PLUG FAILED. UPDATE 4/25/07 *TR
WHILE THE VEHICLE WAS PARKED IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. *AK...............*AK
WHILE DRIVING 30 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THIS CAUSED THE DRIVER AND PASSENGER TO SUSTAIN MAJOR INJURIES, AND WERE TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED. THIS INFORMATION WAS PROVIDED BY ISMAEL MERANDES RECORDING SECRETARY OF THE NEW YORK FIRE DEPARTMENT. *AK
THE RIGHT FRONT TIRE TREAD OF THE FIRESTONE STEELTEX A/T TIRE SEPARATED. THE CONSUMER'S 2002 FORD F-250 ONLY HAD 45800 MILES ON IT. *NM CONSUMER SENT A LETTER TO THE RUBBER MANUFACTURER'S ASSOCIATION ON JUNE 10, 2005, EXPLAINING TO THEM THE SITUATION WITH THE TIRES AND HOW IT DAMAGED THE VEHICLE WHEN THE INCIDENT HAPPENED.*SB
WHILE DRIVING 45 MPH, THE FRONTAL AIR BAG INADVERTENTLY DEPLOYED. WHICH CAUSED THE CONSUMER TO SUSTAINED MINOR INJURIES. THE CONSUMER WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB
DT: THE CONTACT STATED THE ACCELERATOR PEDAL STICK INTERMITTENTLY. THIS WAS GETTING PROGRESSIVELY WORSE FOR THE PAST YEAR. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AND THEY ARE REPLACING THE ACCELERATOR PEDAL SENSOR. *AK
WHILE DRIVING 45 MPH, IN INCLEMENT WEATHER WINDSHIELD WIPERS FAILED. THIS CAUSED POOR VISIBILITY TO THE DRIVER. VEHICLE WAS TAKEN TOT HE DEALER FOR INSPECTION. *AK
THE RIGHT REAR PASSENGER TIRE BLEW OUT WHILE THE VEHICLE WAS BEING DRIVEN. RIGHT FRONT PASSENGER TIRE HAD A SLOW LEAK. *AK
CONSUMER WAS DRIVING THE VEHICLE WHEN THE TREAD ON THE TIRE FELL OFF. *AK
DEFECT IN THE PARKING BRAKE MECHANISM ON 2002 FORD F250. *MR THE PARKING BRAKE NEVER WORKED AS INTENDED AND WAS NOT ADJUSTABLE. THE CONSUMER WAS FORCED TO DEPEND ON THE TRANSMISSION PARK POSITION TO HOLD THE TRUCK WHEN PARKED. THE PARKING BRAKE WOULD NOT HOLD THE TRUCK ON A MODERATE GRADE. *SC *JB
COMPLAINT REGARDING PROBLEMS WITH FORD V-10 ENGINE. *MR THE CONSUMER STARTED A PETITION WITH OTHER FORD CONSUMERS WHO HAVE EXPERIENCED PROBLEMS AS WELL. ADDITIONAL PROBLEMS THE CONSUMER EXPERIENCED WERE: BRIEF TAPPING NOISE AND A POP, THEN A LOUD NOISE LIKE A MANIFOLD LEAK, THE MECHANIC OBSERVED A SPARK PLUG HAD BEEN BLOWN OUT OF THE CYLINDER AND THE CYLINDER HEAD HAD BROKEN. THE CONSUMER'S CELL# 845 0 438-3527. *SC *JB
THE IGNITION SHUT OFF UNEXPECTEDLY. THE VEHICLE WAS TOWED TO A SERVICE DEALER AND THEY WERE UNABLE TO RESOLVE THE PROBLEM. *AK THERE WAS NO CODE FOR THE CHECK ENGINE AT THE EARLY STAGES OF THE PROBLEM. THE ENGINE DIED AND THE CONSUMER'S VEHICLE DRIFTED INTO THE OTHER LANE. THE SERVICE DEALER FOUND THAT THE CAM SENSOR WAS BAD AND THE EXHAUST SENSOR WAS REPLACED. *SC *JB
Data synced from NHTSA on May 4, 2026