2009 Ford Focus Complaint Log

SUNROOF SHATTERED: MERGING ONTO THE FREEWAY HIT A FEW POT HOLES AND MY SUNROOF JUST SHATTERED. NOTHING HIT IT IS JUST MADE A CRASHING SOUND. *TR

POWER STEERING FLUID LEAK LEADING TO LOUD NOISES WHEN RUNNING CAR. FORD KNOWS ABOUT THIS PROBLEM AND HASN'T DONE JACK ABOUT IT FOR ABOUT 5 OR MORE YEARS. THERE IS EITHER A PROBLEM WITH THE O-RING OR POWER STEERING PUMP. IF THE PROBLEM IS NOT FOUND THERE COULD BE MORE ISSUES LIKE THE POWER STEERING FAILING. A RECALL IS NEEDED ASAP!!!!! *TR

2009 FORD FOCUS 4 DOOR, THE DRIVER SIDE DOOR WILL NOT OPEN FROM OUTSIDE. THE DOOR LOCKS DO NOT WORK ALL THE TIME AND YOU WILL GET LOCKED IN AND HAVE TO CRAWL OVER THE SEATS TO GET OUT. THE PROBLEM IS THAT THERE IS ONLY ONE KEY HOLE ON THE DRIVER SIDE BUT IT DOES NOT UNLOCK THE OTHER DOORS SO YOU CANNOT GET IN SINCE THE DOOR ONLY OPENS FROM THE INSIDE IF IT IS UNLOCKED. YOU CANNOT MANUALLY UNLOCK THE FRONT DOORS BUT YOU CAN CRAWL OVER THE SEATS AND PULL UP THE REAR DOOR LOCKS OR CLIMB OUT THE WINDOWS. FORD HAS NOT ISSUED A RECALL ON THIS AND I SEE SEVERAL PEOPLE WITH THE SAME PROBLEM. THIS IS VERY DANGEROUS ESPECIALLY IF THERE IS AN ACCIDENT AND YOU CANNOT GET THE DOORS OPEN. I GUESS IT WILL TAKE A DEATH BEFORE FORD WILL DO SOMETHING ABOUT IT. MY SON HAS TO KEEP THE DOORS UNLOCKED SO HE CAN GET INTO A PASSENGER DOOR AND OPEN THE INSIDE LATCH TO GET INTO HIS CAR. I GOT LOCKED IN AND HAD TO CRAWL OVER THE FRONT SEATS TO GET OUT SINCE I THOUGHT HE WAS JOKING. WE HAVE THE DOOR PANEL OFF AND DOOR LOCK ASSEMBLY OUT SO NOW I AM ON THE HUNT FOR REPAIR PARTS. THE HANDLE SEEMS TO BE IN WORKING ORDER BUT THE LATCH IS NOT. WE LUBED IT BUT IT KEEPS LOCKING UP AND YOU CANNOT OPEN IT UP TO SEE WHAT'S WRONG WITH IT. I THINK FORD WANTS PEOPLE TO SPEND A FORTUNE TO FIX THE PROBLEM OR JUST BUY A NEW CAR THAT YOU CAN'T AFFORD. *TR

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE A CERTIFIED MECHANIC REPLACED THE IGNITION CYLINDER. THE FAILURE RECURRED FOUR WEEKS AFTER THE REPAIR WAS PERFORMED. THE DEALER THEN REPLACED THE IGNITION FOR THE SECOND TIME. MOST RECENTLY, THE ENGINE FAILED TO START DUE TO THE FAULTY IGNITION LOCK MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,421.

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE THROTTLE HAD SEIZED IN THE CLOSED POSITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

MOTOR AND TRANSMISSION MOUNTS NEED REPLACING ON 2009 FORD FOCUS WITH ONLY HIGHWAY MILES ON IT. *TR

THE CAR WAS ON THE INTERSTATE TRAVELING AT 55 MPH ; THE ENGINE STALLED AND RESTARTED, WHEN EXISTING TO SEE WHETHER IT WOULD GAIN SPEED, THE CAR SLIPPED OUT OF GEAR . IT WENT INTO REVERSE, BACKING UP. AFTER TRYING TO CORRECT IT . THE CAR SPED UP ALMOST CAUSING A MAJOR ACCIDENT, THE CAR RESTARTED WITH THE SHIFT OUT OF DRIVE, I DROVE THE CAR THREE BLOCKS TO MY HOME. I LEFT THE CAR WHEREVER IT STOPPED, THE NEXT DAY, I TRIED TO DRIVE IT; THE CAR PLACED IN DRIVE WENT IN REVERSE BACKING UP. I LEFT IT THERE AND HAD WRECKER COMPANY TO TAKE IT TO A TRANSMISSION SHOP ON UNION AVENUE. THEY INSPECTED THE CAR AND SAID IT WOULD TAKE $2,0000 TO GET THE TRANSMISSION REPAIRED. SINCE, THE CAR WAS UNDER ENGINE WARRANTY FROM ACURA DEALERS OF MEMPHIS, I HAD THE WRECKING COMPANY TO TAKE THE CAR BACK TO THE DEALERSHIP. THEY SOLD ME A 2013 TOYOTA COROLLA WHICH IS EXPERIENCING THE SAME PROBLEM. NOW, I HAVE ANOTHER CAR FROM THE SANE DEALERSHIP WHICH APPARENTLY SELLS USED CARS WITH TRANSMISSION PROBLEMS. *TR

WHILE TRANSITIONING FROM ONE ROAD TO ANOTHER, THE VEHICLE SUDDENLY LOST POWER. WHEN TRYING TO ACCELERATE, THE VEHICLE REACHED APPROXIMATELY 5000 RPMS AND DID NOT REACH A SPEED ABOVE 20MPH. THIS CONTINUED TO OCCUR AT EACH STOPPING POINT. THE ENGINE WOULD THEN "KICK" AND NORMAL DRIVING CAPABILITIES WOULD BE RESTORED BRIEFLY. *TR

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FROM A COMPLETE STOP AS THE SERVICE SENSOR WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER WHERE HE WAS INFORMED THAT THE DEFECT WAS DUE TO A FAULTY THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 72,000. *TR

I BOUGHT A SET OF TIRES AT SEARS IN UTAH, THE INVOICE SAID 75,000 MILES/WARRANTY. AFTER 29,000 MILES ON MY CAR I NOTICE LOST OF TREAD. I COMMUNICATE GOODYEAR BY DOING A COMPLAINT WITH BBB ( BETTER BUSINESS BUREAU ). GOODYEAR TOLD THAT SEARS DID A MISTAKE, TIRES WARRANTY IN 65,000 MILES. GOODYEAR AGREES TO REIMBURSE PART OF NEW TIRES SET AND I DISAGREE, MY CONCERN IS THAT TIRES FABRICATION LOT COULD HAVE DEFECTS THAT COULD CAUSE MAJOR CONSEQUENCES. I NOTICE THAT MICHELIN TIRES HAD SAME PROBLEMS AND THEY DID A RECALL. INFORMATION ABOUT THOSE TIRES: DUNLOP SIGNATURE - 195 60/R15 88T M+S DOT (1) MKRB 1XHR 2011 AND (3) MKRB 1XHR 2111. JUST IN TIME, GOODYEAR AUTHORIZED SEARS TO DO A TIRE INSPECTION AND SEARS NOTICE AND CONFIRM LOST OF TREAD. *TR

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED FOR UNRELATED REPAIRS, THE CONTACT WAS INFORMED THAT THE REAR TIRES WERE CUPPING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE IT WAS CONFIRMED THAT THE TIRES WERE CUPPING AND THE SHOCKS POSSIBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 78,343.

AIRBAG ON FRONT PASSENGER SIDE IS BULGING OUT OF THE SEAMS...ON TOP OF THE DASH...I BOUGHT THE CAR USED AND IT WAS FINE...THERE WERE NO ACCIDENTS TO CAUSE THIS, IT JUST STARTED BUSTING THROUGH THE LEATHER SEAMS... *TR

WHAT IT IS THAT BEEN HAPPENING FOR YEARS NOW IS THE IGNITION SWITCH WILL NOT ALLOW MY KEY TO TURN OVER THE CAR TO START IT. I HAVE TOO JIGGLE IT TO FINALLY GET IT TO STRART MY CONCERN IS SOMETHING GOING WRONG AND CAUSING A MAJOR PROBLEM

EXACTLY AS DESCRIBED IN OTHER ENTRIES ON THIS SITE, AND SIMILAR TO THE PROBLEMS DESCRIBED IN THE NYTIMES TODAY ABOUT GM CARS (ALTHOUGH MINE IS A FORD- PROBABLY THE SAME FAULTY COMPONENT IS IN BOTH GM AND FORD). NUMEROUS TIMES AND AT VARIOUS SPEEDS, INCLUDING ON THE HIGHWAY, THE CAR WILL INEXPLICABLY "STALL OUT"- THE ENGINE COMPLETELY SHUTS OFF AND NO LONGER ACCELERATES. FIRST TIME WAS WITH MY WIFE DRIVING WITH OUR BABIES ON THE HIGHWAY. SHE WAS TERRIFIED, AND DID A HEROIC JOB OF GETTING OVER TO THE SHOULDER. SHE TURNED THE KEY OFF AND THEN WAS ABLE TO RESTART THE CAR. A FEW WEEKS LATER IT HAPPENED TO ME ON A COUNTRY ROAD- WITHOUT ANY WARNING, THE CAR COMPLETELY SHUT OFF WHILE GOING ABOUT 40 MPH. I TOOK IT TO A MECHANIC. THEY DROVE IT OVER A HUNDRED MILES AND COULDN'T FIND ANYTHING WRONG WITH IT. IN ANOTHER WEEK OR SO, IT DID IT TWICE IN ONE DAY, BOTH CITY DRIVING IN HEAVY TRAFFIC. I'D PUT ON THE HAZARD LIGHTS, COME TO A STOP AND RESTART THE CAR. TOOK IT BACK TO THE MECHANIC. THEY DROVE IT ANOTHER 75 MILES WITH THE SAME LACK OF DIAGNOSIS. THE NEXT TIME IT HAPPENED I WAS ON AN EMPTY STRETCH OF OPEN ROAD GOING ABOUT 40, AND I WAS ABLE TO JUST SHIFT INTO NEUTRAL WHILE COASTING AND TURN THE KEY OFF AND BACK ON TO RESTART THE CAR WHILE NEVER ACTUALLY STOPPING IT. REALIZING THAT THIS WAS ACTUALLY BETTER THAN STOPPING TRAFFIC AND POTENTIALLY CAUSING AN ACCIDENT, THIS IS HOW I HAVE RESTARTED THE CAR AND RESUMED ACCELERATION IN THE SEVERAL TIMES IT HAS DONE IT SINCE. BUT I AM A VERY SKILLED DRIVER- SHIFTING INTO NEUTRAL AND RESTARTING THE ENGINE WHILE COASTING IN TRAFFIC IS DEFINITELY NOT A SOLUTION FOR THE AVERAGE PERSON HAVING THIS PROBLEM, AND I AM NOT ADVISING ANYONE TO DO IT. I'VE PUT A TON OF MILES ON THIS CAR QUICKLY, SO OTHER PEOPLE WITH 2009 FOCUSES MAY NOT HAVE HAD THIS PROBLEM. BUT MORE WILL LIKELY BEGIN TO EXPERIENCE IT AS THEIR CARS GET OLDER. PLEASE RECALL. *TR

WHILE DRIVING AT A STEADY SPEED THE CAR LOST POWER, THE TACH DROPPED TO 1,000 RPM. THE YELLOW WRENCH LIGHT CAME ON. CAR STARTED SLOWING DOWN. PRESSED ACCELERATOR AND NOTHING HAPPENED. CAR WOULD NOT RESPOND AT ALL. PULLED OFF THE ROAD INTO A PARKING LOT. TOOK CAR OUT OF GEAR AND THE IDLE STARTED TO VARY FROM 500 TO 1500. SHUT THE CAR OFF. A FEW SECONDS LATER STARTED IT UP AND WAS ABLE TO DRIVE HOME WITHOUT INCIDENT. IT HAS OCCURRED ON FOUR MORE OCCASIONS SINCE THEN. MOST RECENTLY 2 WEEKS AGO. *TR

ON THE FREEWAY GOING APPROX 45 MPH IN THE POURING RAIN; CHANGED LANES, BRAKE A BIT TO 35. HAPPENED AS I SPED BACK UP, ORANGE WRENCH APPEARED AND CAR BEGAN TO SLOW DOWN TO ABOUT 10 MPH TILL I GOT TO A SERVICE STATION DIRECTLY OFF THE FREEWAY. SAT FOR ABOUT 8 MIN. STARTED UP AND DROVE HOME WITH NO INCIDENT. TWO DAYS LATER HAPPENED AGAIN. THIS TIME INCHING ALONG TRYING TO CHANGE FREEWAYS. GOT TO EMG LANE AND SAT ABOUT FIVE MIN. STARTED UP AND GOT HOME WITH NO PROBLEM. ONLY 16 MILES BETWEEN HOME AND WORK - ALL FREEWAY. *TR

LAST YEAR DURING THE SUMMER I WOULD BE DRIVING AND THE ENGINE AND WRENCH LIGHTS WOULD COME ON AND I WOULD LOSE POWER. PRESSING THE ACCELERATOR DID NOTHING, NO RESPONSE. THIS HAS CONTINUED TO HAPPEN OCCASIONALLY BUT IN THE LAST COUPLE OF WEEKS IT HAS BEEN A DAILY THING AND IT HAPPENS NUMEROUS TIMES EACH DAY. I LIVE IN VIRGINIA AND IT HAS NOT HAPPENED IN THE WINTER OR EARLY SPRING WHEN THE TEMPS ARE COOLER. I DRIVE ABOUT 60 MILES ROUND TRIP AND THE MAJORITY OF IT IS ON THE HIGHWAY. THIS IS A DANGEROUS SITUATION. I GET TO THE SIDE OF THE ROAD AND TURN THE CAR OFF, LET IT SET FOR A MINUTE OR LESS AND THEN START IT AGAIN AND IT RUNS. I DON'T HAVE TO LET IT STAY OFF FOR ANY AMOUNT OF TIME, I CAN START IT SHORTLY AFTER SHUTTING IT OFF WITH NO PROBLEM. THE TACH JUMPS UP BETWEEN 2000-3000 RPMS AND THEN SETTLES DOWN. I DON'T HAVE MY FOOT ON THE GAS WHEN THIS HAPPENS. SOMETIMES IT WON'T HAPPEN AGAIN FOR THE REST OF THE TRIP BUT SOMETIMES I DRIVE ONLY A COUPLE MILES BEFORE THE SITUATION REPEATS. WHEN I'M PARKED WITH THE CAR RUNNING I CAN WATCH THE TACH FALTER AND DROP BELOW 1000 RPMS BUT IT CATCHES ITSELF AND RETURNS TO NORMAL. THIS IS GETTING OLD AND IS NERVE WRACKING WHILE DRIVING ON THE HIGHWAY WAITING FOR IT TO HAPPEN. *TR

THIS HAPPENED ON TWO SEPARATE OCCASIONS. THE FIRST OCCASION, MY WIFE WAS DRIVING THE FOCUS AT AROUND 50 MPH, WHEN ALL OF THE SUDDEN THE CAR STOPPED ACCELLERATING (IT DIDN'T STALL) AND THE WRENCH PANEL LIGHT CAME ON. LUCKILY SHE WASN'T IN AN ACCIDENT, SO SHE PULLED OVER AND RESTARTED THE CAR AND IT RAN FINE, AND THE LIGHT WAS OFF. THREE WEEKS LATER WE WERE DRIVING ON THE HIGHWAY AT 75 MPH WHEN THE EXACT SAME THING HAPPENED, THE CAR JUST STOPPED ACCELERATING, THE WRENCH LIGHT CAME ON, AND AGAIN WE WERE LUCKY WE WEREN'T IN AN ACCIDENT AND WERE ABLE TO PULL OFF THE ROAD. WE RESTARTED THE CAR AND IT WAS FINE AGAIN. AT THIS POINT I CALLED FORD AND THEY AGREED TO TAKE A LOOK AT IT AND PROVIDE ME A RENTAL CAR. AFTER A WEEK, THEY SAID THEY THOUGHT IT WAS A THROTTLE BODY, BUT WERE UNABLE TO DIAGNOSE IT BECAUSE THEY NEEDED TO HAVE IT HAPPEN TO THEM. I TOLD THEM IT WAS UNREASONABLE BECAUSE IT HAPPENED THREE WEEKS APART, AND THE CHANCES OF IT HAPPENING WERE SLIM WITHIN A WEEK. I WAS TRYING TO URGE FORD TO COVER THIS SINCE THE CAR ONLY HAD 54K MILES ON IT, AND IT WAS DANGEROUS TO DRIVE. THEY SAID SINCE THEY COULDN'T DIAGNOSE IT, THEY COULDN'T FIX IT, AND EVEN IF THEY COULD DIAGNOSE IT, IT WOULDN'T BE COVERED SINCE ITS NOT UNDER THE POWERTRAIN WARRANTY. I FEEL LIKE THIS IS A SAFETY ISSUE THAT THEY ARE VERY AWARE OF, AND THE FACT THAT THEY ARE 99.9% SURE ITS A THROTTLE BODY (THE DEALERSHIP EMPLOYEES TOLD ME THEY'RE GETTING TONS OF THROTTLE BODY REPAIRS COMING IN AND THE PARTS ARE ON BACK ORDER), THEY SHOULD BE RESPONSIBLE TO FIX THEM FOR THE SAFETY OF THE CONSUMER. THERE WAS NO MAINTENANCE WE COULD HAVE DONE TO PREVENT THESE DANGEROUS SITUATIONS FROM HAPPENING. NOW I HAVE TO FIND A WAY TO PAY FOR THIS REPAIR ON MY OWN SO MY WIFE CAN DRIVE A SAFE VEHICLE. SO FORD'S DEFECTIVE PART HAS ALREADY PUT MY WIFE AND I IN DANGER, AND NOW IS COSTING ME MONEY I DON'T HAVE! *TR

CAR WENT INTO LIMP HOME MODE (WRENCH LIGHT) WHILE PULLING INTO TRAFFIC, SUDDEN LOSS OF POWER ALMOST LED TO ACCIDENT. MY TWO YEAR OLD WAS IN THE VEHICLE, WITH HER SIDE EXPOSED TO ONCOMING TRAFFIC WHEN THE CAR LOST CONNECTION BETWEEN THE ACCELERATOR AND THROTTLE. RETURNED HOME IMMEDIATELY. WENT OUT TO START IT LATER, NO WARNING LIGHTS, RAN FINE. 2 DAYS LATER, IT WENT INTO LIMP HOME MODE ON THE FREEWAY, THIS TIME CEL CAME ON. CODE P2135, INDICATING A PROBLEM WITH THE THROTTLE BODY. PART REPLACED, PROBLEM HASN'T RECURRED. RESEARCH ONLINE INDICATES THIS IS A KNOWN PROBLEM (THERE IS A TSB). I WOULD REGARD IT AS A SAFETY ISSUE BASED ON THE FAILURE RATES OF WIDESPREAD (ALBEIT ANECDOTAL) EVIDENCE. THOUGH IT ISN'T UNCONTROLLED ACCELERATION, IT STILL IS A LOSS OF CONTROL; THIS SYSTEM IS DRIVE-BY-WIRE, THE SAME AS TOYOTA. I WOULD THINK IT SHOULD BE GIVEN CONSIDERATION FOR RECALL. BELOW ARE EXPERIENCED SHARED ON VARIOUS FORUMS REGARDING THE VEHICLES AFFECTED (2008-2011 FOCUS): WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=271461 WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=317251&HIGHLIGHT=THROTTLE+BODY WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=298322&HIGHLIGHT=THROTTLE+BODY WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=291391&HIGHLIGHT=THROTTLE+BODY WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=290333&HIGHLIGHT=THROTTLE+BODY WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=257103&HIGHLIGHT=P2112 WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=262099&HIGHLIGHT=P2112 WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=174484&HIGHLIGHT=WRENCH+LIGHT WWW.CARPROBLEMZOO.COM/FORD/FOCUS/2009/CRUISE-CONTROL-PROBLEMS.PHP WWW.CARPROBLEMZOO.COM/FORD/FOCUS/2008/VEHICLE-SPEED-CONTROL-PROBLEMS.PHP HTTP://BIT.LY/18CCW56 HTTP://BIT.LY/16TOXCC HTTP://BIT.LY/19AQTPN HTTP://BIT.LY/18CCH08 HTTP://BIT.LY/11IK0MU ...AND COUNTLESS MORE ON WWW.FORDFOCUSFORUMS.COM. *TR

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE WRENCH WARNING LAMP WAS ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT ON A DIFFERENT OCCASION, SHE ATTEMPTED TO TURN OFF THE VEHICLE; THE KEY WAS REMOVED BUT THE VEHICLE CONTINUED RUNNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 69,500. *TR

CAR RANDOMLY GOES INTO "LIMP MODE" WHILE DRIVING, USUALLY AT HIGHWAY SPEEDS. WRENCH LIGHT GOES ON INDICATING A THROTTLE BODY ISSUE. THIS HAS OCCURRED ABOUT 10 TIMES NOW OVER THE PAST FEW MONTHS. AFTER TURNING CAR OFF, THEN ON AGAIN, THERE IS NO LONGER A LIGHT AND CAR RUNS FINE. TWICE I'VE TAKEN THE CAR IN AFTER SUCH AN OCCURRENCE AND NEITHER THE DEALERSHIP OR LOCAL MECHANIC COULD FIND ANY INDICATION OF A ERROR LIGHT. *TR

WAS DRIVING ON CRUISE CONTROL ON THE INTERSTATE AND MOVED TO PASS A SEMI-TRUCK. I NOTICED THAT WHEN PRESSING THE ACCELERATOR, NOTHING WOULD HAPPEN, NO RESPONSE. I THEN LOST CRUISE CONTROL AND THE ORANGE WRENCH LIGHT TURNED ON. I WAS ABLE TO (THANKFULLY AND BY THE GRACE OF GOD) PULL BACK INBETWEEN TWO SEMI-TRUCKS AND PULL OVER TO THE SHOULDER. I TURNED THE CAR OFF THEN BACK ON AGAIN. I WAS ABLE TO DRIVE TO WORK THE REST OF THE WAY AT 75 MPH. I WAS ALSO ABLE TO RETURN HOME 50 MILES SAFELY. LATER THAT NIGHT I WAS DRIVING ACROSS THE NEIGHBORHOOD AND THE SAME PROBLEM HAPPENED AGAIN AT 20 MPH AFTER JUST A BLOCK OF DRIVING. I TOOK THE CAR TO THE DEALERSHIP AND AFTER 2 DAYS THEY ARE 'UNABLE TO REPLICATE THE PROBLEM' AND WITH NO COMPUTER CODE OR "PROOF" THAT THE LIGHT TURNED ON THERE IS NOTHING THEY CAN DO. WITH THE HIGH TRAFFIC VOLUME ON THE INTERSTATE AND THE LARGE NUMBER OF SEMI'S I HOPE I SURVIVE THE NEXT TIME THIS IS BOUND TO HAPPEN TO ME ON MY COMMUTE TO WORK. *TR

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO HIS RIGHT ANKLE AND FOOT. THE CONTACT SOUGHT MEDICAL ATTENTION FOR HIS INJURIES. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,285. *TR

THERE HAVE BEEN NUMEROUS INCIDENTS WHERE I CAN NOT GET MY DOORS OPEN BECAUSE THE DOORS WILL NOT UNLOCK. I HAVE HAD TO CRAWL OUT OF ANOTHER DOORS A NUMBER OF TIMES. I AM WORRIED THAT IF THERE IS AN ACCIDENT I MAY NOT BE ABLE TO GET OUT. *TR

I PURCHASED MY 2009 FORD FOCUS FROM THE FORD DEALERSHIP IN STOCKTON, CA. AS I WAS DRIVING HOME FROM WORK DURING RUSH HOUR IN THE FAST LANE, WITHOUT WARNING, THE CAR WENT IN TO (WHAT MY MECHANIC CALLED) LIMP MODE. THE CAR INSTANTLY WENT FROM 70 MPH TO 15 MPH - VERY SCARY! AGAIN, THIS HAPPENED WHILE I WAS DRIVING IN VERY HEAVY COMMUTE TRAFFIC. DEFINITELY A VERY DANGEROUS SCENARIO. I WAS ABLE TO MOVE OVER INTO THE SLOW LANE AND LIMP OFF THE FREEWAY, DOING 15 MPH FOR ABOUT A QUARTER OF A MILE. QUITE HONESTLY, I DON'T KNOW HOW I DID IT WITHOUT BEING SLAMMED INTO BY OTHER VEHICLES. ALL I COULD DO WAS COAST. I CAME TO A STOP ON THE SHOULDER OF THE EXIT RAMP. THE CAR IDLED VERY ROUGH. I TURNED IT OFF, WAITED FOR A FEW SECONDS, AND THEN TURNED IT BACK ON. IT STARTED RIGHT UP AS IF NOTHING HAPPENED. I WAS ABLE TO GET HOME WITHOUT FURTHER INCIDENT. OUR MECHANIC SAID THERE WERE NO ERROR CODES IN THE COMPUTER. APPARENTLY, THEY WERE CLEARED WHEN THE CAR WAS SHUT OFF. AFTER THIS EVENT OCCURRED A FEW MORE TIMES AFTER DRIVING THE CAR FOR ABOUT AN HOUR AT HIGH SPEEDS, I DECIDED TO MAKE IT HAPPEN WHILE I WAS CLOSE ENOUGH TO HOME SO MY MECHANIC COULD COME AND CHECK THE CAR FOR CODES WHILE IT WAS STILL RUNNING. IT WAS LIKE CLOCK WORK. THE CAR WENT INTO LIMP MODE AFTER BEING DRIVEN FOR CLOSE TO ONE HOUR AND MY MECHANIC WAS ABLE TO PULL THE CODES WHILE THE CAR WAS STILL RUNNING. THE THROTTLE BODY ASSEMBLY WAS REPLACED (BY OUR LOCAL MECHANIC) TO THE TUNE OF ABOUT $600. LOOKS LIKE THERE HAVE BEEN A LOT OF COMPLAINTS ABOUT THIS ISSUE. I THINK IT'S FAIR TO SAY THERE HAVE PROBABLY BEEN FATALITIES ASSOCIATED WITH THIS PROBLEM, ALTHOUGH WE DON'T HEAR ABOUT THEM. A RECALL IS IN ORDER!!! *TR

PURCHASED VEHICLE LESS THAN A YEAR AGO, FROM A DEALERSHIP. NEW TIRES WERE PUT ON AT THAT TIME. MILEAGE WHEN PURCHASED WAS 29000. WHILE DRIVING ON SNOW AND ICY ROADS IT WOULD WOBBLE AND GET SQUIRRELLY, WHICH I ATTRIBUTED IT TO THE LIGHTNESS OF THE VEHICLE. THERE WAS NO REASON FOR ME TO SUSPECT THE TIRES AS I HAVE THEM ROTATED ACCORDING TO MANUFACTURER SPECS, AND NO ABNORMALITIES HAVE BEEN MENTIONED TO ME BY THE DEALER. HOWEVER, LAST WEEK I HAD AN ACCIDENT AS A RESULT OF A WORN OUT TIRE BLOWING OUT ON A SNOWY ROAD. INSPECTION DETERMINED THAT ALL THE TIRES WERE UNEVENLY WORN, AND THAT THE CAUSE WAS THAT THE ARMS WHICH MAINTAIN TIRE ALIGNMENT WERE PHYSICALLY INCAPABLE OF DOING SO. THIS IS NOT A MANUFACTURING DEFECT, IT IS A *DESIGN FLAW*, WHICH RESULTED IN PERSONAL INJURY (BROKEN ARM, FACIAL CONTUSIONS). *TR

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE MOSTLY OCCURRED WHEN ACCELERATING. THE CONTACT STATED THAT THE VEHICLE WOULD ALSO SUDDENLY DECELERATE WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 50,700.

INNER DOOR HANDLE PART ON DRIVERS SIDE BROKE, WITH THAT BEING THE ONLY DOOR WITH A KEY LOCK AND NO REMOTE ON THIS VEHICLE NOT ALLOWING ENTRY INTO VEHICLE (WAS EXTREME COLD AND LEFT STRANDED OUTSIDE BEING A SERIOUS HAZARD). VERY SMALL METAL PART THAT WAS ENGAGED FROM PLASTIC OUTER HOUSING WAS CAST METAL AND BROKE EASILY, THIS IS DOCUMENTED HAS HAPPENING OFTEN ON MANY ONLINE FORUMS. THIS METAL PIECE IS UNDER HEAVY STRAIN, SHOULD HAVE BEEN DESIGNED FROM STAMPED/MACHINED STEEL NOT CAST METAL. THIS IS A MAJOR ISSUE AND FORD NEEDS TO RECALL THIS ITEM. *TR

AFTER BREAKING MY LEG AS A RESULT OF DRIVING THIS VEHICLE WITH MISALIGNED WHEELS ON SNOWY/ICY ROADS AND THEREBY LOSING CONTROL (REPORT FILED), I HAVE GONE TO A LOCAL MECHANIC WHO HAS ALLOWED ME TO VISUALLY INSPECT OTHER VEHICLES OF THE SAME YEAR, MAKE AND MODEL. WHAT I HAVE FOUND HAS BEEN VERIFIED BY 4 DIFFERENT MECHANICS IN 4 DIFFERENT REPAIR FACILITIES. THE WHEELS ON A 2009 FORD FOCUS PHYSICALLY CAN NOT BE PUT INTO ALIGNMENT. THE ADJUSTER ARMS ARE TOO SHORT. WHAT THAT MEANS IS THAT THE WHEELS, WHICH "TOE IN", FIGHT AGAINST EACHOTHER FOR ROAD CONTROL. THIS CAUSES PREMATURE TIRE WEAR, AND ON ICE AND SNOW WILL CAUSE A VERY RAPID LOSS OF CONTROL AT ANY SPEED. THE DEGREE OF THAT LOSS OF CONTROL WILL VARY DEPENDING ON THE AMOUNT OF "TOE IN", BUT NEEDLESS TO SAY EVEN A LITTLE LOSS OF CONTROL ON A SLIPPERY ROAD IS VERY DANGEROUS. THE FACT THAT THE ADJUSTER ARMS ARE TOO SHORT TO PROVIDE TRUE ALIGNMENT INDICATES A DESIGN FLAW. THE FACT THAT IT CAN, AND HAS, CAUSED ACCIDENTS INDICATES THAT IT IS A DANGEROUS ONE. THE FACT THAT NO ONE HAS BEEN KILLED DRIVING ONE OF THESE DEATH TRAPS ON A SNOWY ROAD IS NOTHING SHORT OF A MIRACLE. PLEASE MAKE FORD DO SOMETHING BEFORE SOMEONE GETS KILLED!! *TR

DRIVING 65MPH - MIDDLE LANE OF THE FREEWAY - THE WRENCH LIGHT COMES ON AND SUDDENLY THE MAX SPEED I COULD GENERATE WAS 20 MPH- MADE IT TO THE PULL OVER LANE- HAD TO CHANGE MY UNDERWEAR WHEN I GOT HOME. THE CAR SAT - ENGINE OFF FOR ABOUT 30 MIN ( WAITING FOR ROAD SERVICE WHO NEVER SHOWED) THE CAR RESTARTED AND YOU WOULD NEVER KNOW THERE WAS A PROBLEM IT DROVE FINE FOR SEVERAL DAYS. I WOULD HAVE WRITTEN IT OFF AS BAD GAS EXCEPT FOR INFO ON THE NET THAT MADE ME REALIZE I MAY HAVE A SERIOUS PROBLEM. YOU DIDN'T ASK AND IT MAY NOT BE YOUR AREA OF BUT MY EXTENDED WARRANTY SAID IT COVERED ALL ELECTRONIC PARTS AND FUEL SYSTEM, BUT GEE WHIZ "WE'RE SORRY IT COVERS ALL EXCEPT THE THROTTLE BODY" THAT WILL BE $900 PLEASE. THEY ALSO MANAGED TO LOSE MY CALL FOR ROADSIDE ASSISTANCE.. SOMEONE SHOULD INVESTIGATE THE EASY CARE CO. IF POSSIBLE I WOULD LIKE TO KNOW IF THERE WERE SERVICE BULLETINS ISSUED TO FORD DEALERS ABOUT THIS. SPECIFICALLY I WOULD LIKE TO KNOW IF THIS SHOULD HAVE BEEN REPAIRED BEFORE I BOUGHT THE CAR. THE PURCHASE WAS MADE FEB 2010. THANKS *TR

GAS PEDAL WANTS TO STICK. *TR

AUTOMATIC TRANSMISSION WAS SLIPPING OUT OF GEAR. CAR WOULD BE RUNNING AT ABOUT 40 MPH AND THE RPM WOULD INCREASE AND WHIR. CAR WOULD LOSE SPEED AND SLOW DOWN THEN SPEED UP AGAIN. CAR WAS ONLY THREE YEARS OLD WITH 45+ MILES ON IT AND TRANSMISSION WAS REPLACED AT NO COST TO OWNER. (UNDER WARRANTY) NOW IN DECEMBER 2014, THE REPLACED TRANSMISSION WITH 35+ MILES AND TWO YEARS, FAILING AGAIN. GEARS SLIPPING AND CAR UNABLE TO DRIVE SAFELY. CAR PARKED IN OWNER'S DRIVEWAY. DEALER CONTACTED AND WILL NOT COVER REPLACEMENT OF NEW TRANSMISSION. WHY SHOULD A FIVE YEAR OLD CAR BE IN NEED OF IT'S THIRD TRANSMISSION? *TR

AS REPORTED BY SEVERAL OTHERS, MY 2009 FORD FOCUS WILL UNPREDICTABLY GO INTO "LIMP? OR FAILSAFE MODE, WITH POWER SURGES OR HESITATIONS AND THE WRENCH & CHECK ENGINE LIGHT. AFTER THEN ENGINE IS RE-STARTED THE CAR WILL RUN NORMALLY FOR VARIOUS PERIODS OF TIME, SOMETIMES MILES, DAYS OR WEEKS. THIS FIRST HAPPENED SEVERAL TIMES IN NOVEMBER 2012, I BROUGHT THE CAR INTO A FORD DEALER, BUT BECAUSE THE WRENCH OR ENGINE LIGHTS WERE NOT ON, THEY WERE UNABLE TO READ ANY CODES OR OTHERWISE DIAGNOSE. IN MAY 2013, I AGAIN EXPERIENCED SEVERAL INSTANCES OF THE LIMP / FAILSAFE MODE WITH ONE OR BOTH OF THE WRENCH AND CHECK ENGINE LIGHTS ON. ON MAY 11, 2013 CAR WAS DELIVERED TO A DIFFERENT FORD DEALER WITH THE WRENCH LIGHT ON. THIS DEALER ?CLEANED? THE THROTTLE BODY EVEN THOUGH AS I NOW UNDERSTAND THE THROTTLE BODY IS A SEALED UNIT. JUST OVER 4 WEEKS AFTER THE MAINTENANCE I AGAIN EXPERIENCED THE LIMP MODE AND WRENCH LIGHTS. AT THIS TIME I STARTED TO KEEP TRACK OF EACH INSTANCE. FOR APPROXIMATELY 1 MONTH THE CAR EXPERIENCED FREQUENT POWER SURGES/HESITATION AND INSTANCES OF LIMP MODE. THE CAR THEN WENT 1 MONTH WITHOUT ANY REPEAT OF THAT EXPERIENCE. AFTER SEVERAL MORE INSTANCES OF THE PROBLEM IN EARLY SEPTEMBER 2013, THE ISSUE DISAPPEARED FOR OVER 6 MONTHS, UNTIL APRIL 2014. I NOW HAVE A LOG DOCUMENTING APPROX 25 ? 30 INSTANCES OF LIMP MODE OVER A PERIOD OF ABOUT 8 WEEKS. THIS HAPPENS WHEN THE CAR IS BOTH WARM OR COLD, IN ANY WEATHER CONDITIONS, SOMETIMES WHEN THE CAR IS RUNNING FOR ONLY 1 MINUTE OR AFTER A LONG DRIVE. UNFORTUNATELY I HAVE HAD TO SHIFT INTO NEUTRAL AND RE-START AT HIGHWAY SPEEDS. AGAIN AS OTHERS HAVE COMMENTED, THIS IS A DANGEROUS SITUATION AND SHOULD BE CORRECTED BY A RECALL. I HAVE AN APPOINTMENT IN THE NEXT FEW DAYS AT WHICH TIME THEY WILL LIKELY REPLACE THE THROTTLE BODY FOR APPROX $600, AFTER STICKING ABOUT $300 TO THE 1ST 2 SERVICE CALLS.... THANK YOU *TR

MY 2009 FOCUS SES WAS SEEN BY THE DEALER FOR THE AIRBAG LIGHT BEING CONSTANTLY ON IN NOVEMBER 2011. THEY REPLACED THE PASSENGER SIDE AIRBAG MODULE. THIS WINTER (2012) THE AIRBAG LIGHT HAS COME ON AGAIN. IT APPARENTLY HAS SOMETHING TO DO WITH HOT/COLD TEMPS. *TR

FRONT END COLLISION AT 45-50 MPH. AIRBAGS DID NOT DEPLOY IN CRASH

TRAVELING ON HIGHWAY IN PASSING LANE WITH CRUISE CONTROL ON,NOTICED VEHICLE SLOWING DOWN. APPLIED PRESSURE TO GAS PEDAL,NO ACCELERATION. I HAD TO GET OFF ROAD QUICKLY BECAUSE CAR WAS COMING TO A STOP;ALMOST CAUSED AN ACCIDENT IN DOING SO. VEHICLE IDLED ROUGH AND I HAD NO CONTROL OF ACCELERATION. I SHUT OFF VEHICLE AND WAS ABLE TO START IT UP AGAIN AND HAD ACCELERATION CONTROL AGAIN. TOOK VEHICLE TO FORD DEALER SHIP AND THEY REPLACED THROTTLE BODY. SERVICE TECH STATED THAT THEY HAVE BEEN REPLACING SEVERAL OF THESE THROTTLE BODIES ON FORD VEHICLES LATELY AND THEY EXCEPT A RECALL.MY CONCERN IS THAT THIS COULD HAVE EASILY CAUSED AN ACCIDENT. FORD KNOWS THIS ISSUE EXIST,GET IT RECALLED BEFORE SOMEONE GETS HURT OR KILLED. *TR

ON OCTOBER 1 2012 I WAS DRIVING DOWN MY STREET AT APROX 45 MPH WHEN THE CAR SUDDENLY LOST POWER AND WOULD NOT ACCELERATE. LUCKILY I WAS CLOSE TO HOME AND ABOUT TO COAST DOWN HILL TO MY DRIVEWAY. WHEN I PULLED INTO MY DRIVEWAY THE CAR WAS STILL RUNNING BUT NOT QUIETLY, IT SPUTTER AND WAS QUITE LOUD. I LET IT SIT FOR A DAY AND STARTED IT BACK UP ALL LIGHT ARE OFF, HOWEVER WHILE DRIVING (I LIVE 50 MILES, ONE WAY ALL HIGHWAY DRIVING AT HIGH SPEEDS) TO MY PLACE OF EMPLOYMENT THIS MORNING OCTOBER 03 2012 I NOTICED AT IF I WERE DRIVING AT ANYTHING LESS THEN 60 WHERE MY FOOT WASN'T ON THE GAS I COULD FEEL WHAT SEEM LIKE THE TRAN SLIP.. I HOPE MY CHILDREN ARE NOT IN THE CAR WITH ME SHOULD THIS HAPPEN AGAIN. AND IM PRAYING IT DOESN'T! *TR

(COMPLAINT #2) DIFFICULTY IN INSERTING AND REMOVING KEY FROM IGNITION. REPOSITIONING STEERING WHEEL SOMETIMES "LOCKS" AND "UNLOCKS" IGNITION KEYHOLE ALLOWING FOR KEY INSERTION AND KEY REMOVAL. COMPLAINT #1 SUBMITTED AS A SEPARATE COMPLAINT AND WANTED TO INCLUDE 1ST COMPLAINT WITH THE 2ND ONE - TURNING VEHICLE KEY TO START POSITION GLIDES RATHER THAN "CLICKS" TO EACH POSITION. IGNITION KEY FEELS AND SOUNDS LIKE IGNITION TUMBLERS ARE STRIPPED. DELAY BETWEEN START AND VEHICLE ENGINE ACTUALLY STARTING WHEN KEY GLIDES TO START POSITION. THIS DELAY IS A SIGN THAT VEHICLE WILL NOT START DUE TO FAULTY IGNITION PART. *TR

(COMPLAINT #1) TURNING VEHICLE KEY TO START POSITION GLIDES RATHER THAN "CLICKS" TO EACH POSITION. IGNITION KEY FEELS AND SOUNDS LIKE IGNITION TUMBLERS ARE STRIPPED. DELAY BETWEEN START AND VEHICLE ENGINE ACTUALLY STARTING WHEN KEY GLIDES TO START POSITION. THIS DELAY IS A SIGN THAT VEHICLE WILL NOT START DUE TO FAULTY IGNITION PART. COMPLAINT #2 IS BEING SUBMITTED AS A SEPARATE COMPLAINT AND WANTED TO INCLUDE 2ND COMPLAINT WITH THE 1ST ONE - DIFFICULTY IN INSERTING AND REMOVING KEY FROM IGNITION. REPOSITIONING STEERING WHEEL SOMETIMES "LOCKS" AND "UNLOCKS" IGNITION KEYHOLE ALLOWING FOR KEY INSERTION AND KEY REMOVAL. *TR

I WAS DRIVING HOME FRIDAY AND I NOTICE A LIGHT ON THE LEFT SIDE OF THE DASH AND IT LOOK LIKE A WRENCH, SO AFTER ABOUT 10 MINUTES THE CAR BEGAN TO SLOWDOWN, SO I PRESSED THE ACCELERATION BUT THE CAR WOULD NOT SPEEDUP AND IT ACTED AS THO THE TRANSMISSION WAS SLIPPING SO I WAS ABLE TO COAST TO THE RIGHT LANE AND OVER TO THE SIDE OFF, THE FREEWAY AFTER I STOP THE CAR, THEN I TURN THE ENGINE BACK ON AND THE CAR WOULD DRIVE NORMAL,IF I ACCELERATED SLOWLY IT ACTED LIKE THE TRANS WAS SLIPPING,AND AFTER I GOT HOME I WAS GOING TO BACK THE CAR BUT IT WOULD NOT MOVE WHEN I PLACED THE TRANSMISSION IN REVERSE IT WOULD NOT MOVE., THIS IS A 2009 FORD FOCUS, AND AFTER READING THE REVIEWS ON LINE I SEE THAT I AM NOT THE ONLY THAT THIS HAVE HAPPEN TO, AND THIS IS A VERY DANGEROUS PLACE TO BE IN ON THE FREEWAY DOING 70MPH. AND THIS HAPPENED FORD SHOULD RECALL THIS MOD OF VEHICLES. *TR

I PURCHASED A FORD FOCUS 2009 A YR AGO FROM THE KIA DEALER SHIP IN RAPID CITY SD. THE CAR HAD ABOUT 18,000 MILES ON THE CAR. IT WAS IN EXCELLENT SHAPE. I HAVE HAD THE CAR JUST OVER A YR AND IT HAS 28,000 MILES ON IT. I WAS TRAVELING TO ABERDEEN SD , GOT AN OIL CHANGE AND WAS TOLD THAT ALL 4 TIRES WERE WORE OUT. THE MECHANIC STATED THAT THIS IS USUAL FOR THE FORD FOCUS AND THEY HAVE HAD MANY PROBLEMS WITH THIS VEHICLE. HE TOLD ME THAT I HAVE TO ALIGN THE CAR MORE OFTEN TO AVOID THIS HAPPENING AGAIN AS IT WILL HAPPEN AGAIN. TIRES SHOULD LAST LONGER THAN THIS. I WAS TRAVELING AND COULD HAVE WRECKED MY CAR AS I WAS TOLD THAT THE TIRES WOULD NOT NEED TO BE REPLACED UNTIL AROUND 60,000 MILES. I AM LUCKY I DID NOT CRASH WHEN I WAS TRAVELING. I DID PURCHASE TIRES FOR 600.00 AND WOULD LIKE FORD TO TAKE RESPONSIBILITY FOR THIS DEFECT ON THIS VEHICLE. *TR

I PURCHASED THE ABOVE VEHICLE IN 2009 NEW. I HAVE DRIVEN IT 43000 MILES SO FAR AND 2 TO 3 MONTHS AGO I STARTED HAVING PROBLEMS WITH THE HORN. THE HORN IS MOUNTED TO THE FRAME RIGHT FRONT TOWARDS THE BOTTOM. RAIN OR WATER HAD MANAGED TO GET INTO THE HORN DUE TO IT'S LOCATION. INSTEAD OF A LOUD SOUND YOU CAN BARELY HEAR IT SINCE WHEN I PULLED IT OFF, IT WAS FULL OF WATER. THIS IS A SAFETY ITEM SINCE IT IS USED TO WARN OTHERS. *TR

WE OWN A 2009 FORD FOCUS. RIGHT OUT OF WARRANTY IN JUNE OF 2012 MY HUSBAND WAS DRIVING THE CAR ON THE HIGHWAY, APPROX. 70 MILES PER HOUR WHEN THE CAR DECELERATED DOWN TO ABOUT 40 AND WOULD NOT GO BEYOND THAT. WE TOOK IT TO THE DEALERSHIP, THEY CHARGED US FULL PRICE FOR A THROTTLE BODY REPLACEMENT. I KNOW THAT OTHER MAKES IN 2009 WERE EXTENDED ON THE WARRANTY FOR THROTTLE BODY PROBLEMS. I WANTED TO REPORT THIS SO THAT WE CAN GET REIMBURSED. *TR

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE KEY COULD NOT BE INSERTED INTO THE IGNITION. AFTER TRYING MANY TIMES, THE KEY WAS FINALLY ABLE TO BE INSERTED INTO THE IGNITION TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THAT THEY HAD TO REPLACE THE IGNITION LOCK MODULE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,028 AND THE CURRENT MILEAGE WAS 21,500. UPDATED 08/03/12*LJ UPDATED 08/06/12

TL* THE CONTACT OWNS A 2009 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED A HUMMING SOUND COMING FROM THE REAR OF THE VEHICLE. ADDITIONALLY, THE CONTACT NOTICED A VIBRATION IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DRIVER AND PASSENGER REAR TIRES WOULD HAVE TO BE REPLACED AND AN ALIGNMENT WOULD HAVE TO BE PERFORMED. AFTER THE REPAIR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE REAR TIRES WERE REPLACED TWICE. THE CONTACT STATED THAT THE TIRES WERE WEARING EXCESSIVELY FROM THE INSIDE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

AS I WAS DRIVING ON THE FREEWAY AT 70 MPH IN THE MIDDLE LANE, THE VEHICLE LOST ACCELERATION POWER AND THE "WRENCH" LIGHT CAME ON. WHILE THE CAR WAS SLOWING, I HAD TO MAKE SEVERAL LANE CHANGES ACROSS HEAVY, FAST MOVING TRAFFIC BEFORE I WAS ABLE TO STOP ALONG THE SHOULDER. UPON RESTARTING THE CAR, THE LIGHT WAS NO LONGER ON AND THE CAR RESUMED NORMAL ACCELERATION. THE VEHICLE IS CURRENTLY BEING ASSESSED AT THE DEALERSHIP, AS THIS ISSUE COULD RESULT IN A MAJOR COLLISION IF IT WERE TO RECUR, POTENTIALLY CAUSING THE CAR TO STALL IN HIGH-SPEED TRAFFIC WITHOUT THE ABILITY TO GET TO THE SHOULDER. *JB

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND THE POWER TRAIN WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 59,000. UPDATED 07/13/12 *BF THE CONSUMER STATED THE VEHICLE WAS UNDER WARRANTY AT THE TIME, BUT FORD STATED THAT THE POWER TRAIN THROTTLE BODY SENSOR WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS REPAIRED. UPDATED 07/30/12 .....UPDATED 01/14/13 *BF THE CONSUMER STATED THE VEHICLE WAS STILL COVERED UNDER POWER TRAIN WARRANTY. BUT, WAS TOLD IT WOULD NOT BE COVERED. UPDATED 1/15/2013 *JS THE CONSUMER REQUESTED TO HAVE THE COMPONENT CHANGED. HOWEVER, THE CLOSEST COMPONENT, TO THROTTLE BODY SENSOR IS VEHICLE SPEED CONTROL AND ELECTRICAL SYSTEM. UPDATED 03/18/13

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE DRIVER WAS TRAVELING 80 MPH AND CRASHED INTO ANOTHER VEHICLE. THE FRONT PASSENGER SIDE AIR BAG FAILED TO DEPLOY. BOTH THE DRIVER AND THE PASSENGER WERE KILLED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.

ON A SATURDAY, MAY 5, 12 I WAS DRIVING HOME AFTER DRIVING ABOUT 30 MILES. WE CAME ON OUR ST. PICTURE OF A WRENCH CAME ON. CAR STARTED TO PUTT PUTT AND FINALLY MADE IT INTO DRIVEWAY. TURNED OFF ENGINE. LOOKED UP IN MANUAL AND SAID THROTTLE CONTROL TRANSMISSION. CALL DEALER IMMED. THE ONLY DEALER OPENED W/IN MILES AND AAA BOUGHT IT THERE. DEALER CHECKED COMPUTER STUFF,UNABLE TO DUPLICATE PROBLEM. NO CODES IN MODULES. PERSON SAID SUSPECT CUSTOMER HIT TCS BUTTON BY ACCIDENT. EMPLOYEE TOLD CUSTOMER EVERYTHING LOOKED FINE AND I COULD TAKE CAR HOME. I PAID FOR 1/2 HR OF WORK WHEN THERE WAS SUPPOSEDLY AN HR. OF CHECKING DONE. HOWEVER SINCE NOTHING FOUND I WAS ONLY CHARGED 1/2 HR. PICKED CAR DROVE APPROXIMATELY 20+ MILES HOME AND IT WAS FINE. SUNDAY- DROVE APPROXIMATELY 40 MILES WITHOUT INCIDENT. WRENCH CAME ON AND I PULLED INTO PARKING LOT. I TURNED ENGINE OFF WAITED AND TURNED ENGINE ON. I DROVE HOME WITHOUT INCIDENT. IF I WAS ON A HIGHWAY IT WOULD HAVE CAUSED AN ACCIDENT. I HAVE A WITNESS WHO WAS IN THE CAR WITH ME BOTH TIMES. *TR

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR WAS UNABLE TO BE UNLOCKED WHEN USING THE KEY FOB OR WHEN ATTEMPTING TO MANUALLY UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT ADVISED THE CONTACT THAT THEY WOULD SPRAY WATER AND APPLY DRIED LUBE AS A TEMPORARY REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 13,200 AND THE CURRENT MILEAGE WAS 15,500.