2005 Ford Freestyle Complaint Log

TL- THE CONTACT OWNS 2005 FORD FREESTYLE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE WOULD SURGE FORWARD OR REVERSE DEPENDING ON THE GEAR, THE RPNS WOULD GO UP. ON ONE OCCASION THE VEHICLE SHUT OFF AND HAD TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THEY COULD NOT DUPLICATE THE PROBLEM BUT THEY CHANGED THE CVT FLUID. THE CURRENT MILEAGE IS 60000 AND THE FAILURE MILEAGE WAS 59990. JP

WHILE DRIVING MY CAR THE INSTRUMENT GAUGES WILL LOOSE POWER AND ALL READ ZERO FOR APPROX 10 SECONDS. THE AIR BAG LIGHT WILL ALSO COME ON. THIS HAS HAPPENED APPROX 20 TIMES IN THE LAST 4 WEEKS. THE CAR AS A RESULT OF THIS HAS STALLED 2 TIMES. *TR

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE OR DRIVE THE VEHICLE WOULD LUNGE FORWARD ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER AND THE THROTTLE BODY WAS REPLACED AT FORD'S EXPENSE. THE FAILURE RECENTLY RECURRED. THE DEALER AND FORD WERE CONTACTED AND STATED THAT THEY COULD REPAIR THE VEHICLE AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE CURRENT MILEAGE WAS APPROXIMATELY 77,000 WHEN THE COMPLAINT WAS FILED. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD LUNGE FORWARD UNEXPECTEDLY WHILE DRIVING AT LOW SPEEDS OR IDLING. THE CONTACT STATED THAT THE FAILURE WOULD ONLY OCCUR IN HOTTER WEATHER TEMPERATURES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 131,000.

ON SUNDAY, MAY 18, 2008, AT APPROXIMATELY 11:15 AM, MY WIFE WAS DRIVING MY TWO (2) CHILDREN TO THE MALL WHICH IS LOCATED APPROXIMATELY SIX (6) MILES FROM MY RESIDENCE. MY WIFE RELATED APPROXIMATELY ONE AND A HALF MILES FROM THE MALL SHE FELT A PULL IN THE FRONT END OF THE CAR AND THEN HEARD A LOUD EXPLOSION. SHE ATTEMPTED TO MOVE THE CAR TO THE SIDE OF THE ROAD TO NO AVAIL. THE CAR WAS THEN PUSHED OFF THE ROADWAY. AFTER MOVING THE CAR A FEW METAL PARTS WERE SECURED FROM THE ROAD SURFACE. I DISCOVERED THAT THE TRANSMISSION HAD SUSTAINED A CATASTROPHIC FAILURE. THE BACK OF THE TRANSMISSION IS MISSING AS WELL AS THE PARTS CONTAINED WITHIN. THE DAMAGE TO THIS UNIT APPEARS TO BE CONSISTENT WITH DAMAGE CAUSED BY A DETONATION. MY WIFE RELATED THERE WERE NO WARNING LIGHTS, NOISES OR MECHANICAL FAILURES OF THE VEHICLE BEFORE THIS INCIDENT OCCURRED. I REPORTED THIS MATTER TO THE DEALERSHIP WHERE THE CAR WAS PURCHASED. THEY SEEMED TO SHOW SOME LEVEL OF CONCERN AFTER SEEING THE FAILED PARTS AND OFFERED TO TOW THE VEHICLE TO THEIR SERVICE DEPARTMENT FREE OF CHARGE. FORD LATER ACKNOWLEDGED THE DAMAGE WAS CAUSED BY A FAILURE OF THE DIFFERENTIAL. THIS INCIDENT OCCURRED IN A RURAL AREA. BASED UPON THE AMOUNT OF MATERIAL WHICH BLASTED FROM THE TRANSMISSION, HAD THIS INCIDENT OCCURRED IN TOWN THERE WOULD HAVE BEEN SIGNIFICANT DAMAGE TO SURROUNDING STRUCTURES, PROPERTY, AND PERSONS. IN CLOSING, THE FORD CORP. HAS OFFERED TO PAY ONLY HALF OF THE COST AT $2,100.00 TO REPAIR THE DAMAGE. IN MY OPINION THIS IS AN ADMISSION OF GUILT AS I DID NOT ASK FOR ANY ASSISTANCE, IT WAS VOLUNTEERED. I COUNTER OFFERED TO PAY ONLY THE LABOR COSTS AND REQUESTED AN ANSWER BY COB FRIDAY, MAY 23, 2008. IT IS NOT SURPRISING FORD FAILED TO RESPOND. ACCORDINGLY, I AM SUBMITTING THIS COMPLAINT AND REQUEST A RECALL OF THESE TRANSMISSIONS DUE TO THE RISK OF PUBLIC SAFETY. *TR

I BOUGHT A 2005 FREESTYLE AND HAD TO REPLACE THE TIRES AT 19000 MILES TRIED TO FIND SNOW TIRES AND HAD BEEN TOLD THAT THERE'S NO SUCH THING MADE FOR THIS VEHICLE. JUST STREET TREAD WHAT ABOUT THAT , AND I HAD TO GIVE A ARM AND LEG TO BUY A SET OF NEW TIRES FOR THIS THING. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHEN THE BRAKES WERE DEPRESSED, THE VEHICLE WOULD ABNORMALLY LUNGE FORWARD OF BACKWARD. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES WHO STATED THAT THEY REPAIRED THE PROBLEM. THE DEALER ALSO CLEANED THE THROTTLE BODY AREA AND ANOTHER UNKNOWN COMPONENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 98,000.

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE INSTRUMENT CLUSTER SHUT OFF AND ALL OF THE WARNING LIGHTS ILLUMINATED WHICH ALSO CAUSED THE HEADLIGHTS TO FLASH ON AND OFF. HE NOTICED THE MALFUNCTION ON A FREQUENT BASIS AND OVER TIME IT HAS BECOME PROGRESSIVELY WORSE SINCE MAY 2008. HE HAD NOT TAKEN THE VEHICLE TO THE DEALER WHEN THE COMPLAINT WAS FILED. A LOCAL MECHANIC STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. HE CALLED THE MANUFACTURER AND WAS TOLD THAT BECAUSE THERE WAS NO SAFETY RECALL, THEY COULD NOT ASSIST HIM WITH THE REPAIRS. THE CURRENT MILEAGE WAS APPROXIMATELY 88,000. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED WHEN THE VEHICLE WAS IDLE IT WOULD LUNGE FORWARD AND BACKWARDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 142,000.

INSTRUMENT CLUSTER HAD SEVERAL POWER INTERRUPTIONS - ALL GAUGES MOMENTARILY WENT TO ZERO SEVERAL TIMES AND THE CHECK ENGINE LIGHT ILLUMINATED. VEHICLE WOULD SURGE UNTIL INSTRUMENT CLUSTER POWER RETURNED TO NORMAL. DEALERSHIP REPLACED INSTRUMENT CLUSTER - NOT UNDER FACTORY WARRANTY. *TR

MY 2005 FORD FREESTYLE, 54K MILES, WOULD INTERMITTENTLY SURGE OR HESITATE WHEN PRESSING THE ACCELERATOR. THIS WEEKEND THE CAR WOULD GO INTO FAIL SAFE MODE AND SHUT DOWN, WHEN STARTING FROM A STOP OR SLOWING TO A STOP. THE DEALER HAS REPLACE THE THROTTLE BODY TODAY AND I POSTED A NOTE ON THE FREESTYLE FORUM TO WARN OTHERS ABOUT THIS POTENTIALLY DANGEROUS SITUATION. I WAS CONTACTED BY DON WILLSON, OF THE VEXED VOLVOS.ORG ABOUT THIS SAME ISSUE IN VOLVOS!!!! I WAS TOLD THAT THE ENGINE IN MY FORD WAS DESIGNED BY VOLVO. IT APPEARS THAT THEY ARE STILL HAVE THE SAME ISSUE WITH FAULTY THROTTLE BODIES THAT TELL THE CAR TO SHUT DOWN. *TR

BRAKES WERE GOING OUT, CAR WOBBLING BACK AND FORTH, GRINDING SOUNDS. THIS IS THE 4TH TIME THAT THIS HAS OCCURRED OVER THE LAST 15 MONTHS. WE HAVE HAD TO REPLACE THE BRAKES ON THE BACK TWICE NOW AND THE FRONT TWICE, THE ROTORS TWICE ALSO. *TR

2005 FORD FREESTYLE, 2ND ROW SEAT PIVOT HINGE FAILURE TO ALLOW SEAT TO FOLD FORWARD. CONSTITUTES COMPROMISED SAFETY OF THIRD ROW PASSENGERS TO EXIT SAFELY, QUICKLY OR AT ALL. THERE IS NO WAY TO OPEN TAILGATE FROM INSIDE OF THE VEHICLE. FORD CONTENDS THAT THE PIVOT HINGE IS A "WEAR OUT ITEM". ITEM SHOULD NEVER FAIL. *TR

SURGING/LURCHING UNEXPECTEDLY WITH MY 2005 FORD FREESTYLE. I TAKE MY CHILDREN TO AND FROM SCHOOL AND EXTRACURRICULAR ACTIVITIES. I ALMOST HIT A GROUP OF CHILDREN CROSSING IN FRONT OF ME DUE TO MY CAR SURGING UNEXPECTEDLY. I HAVE BEEN HAVING TROUBLE WITH MY CAR FOR QUITE SOME TIME AND CHECKED PERIODICALLY FOR RECALLS FOR THIS ISSUE. CONTACTING THE NEAREST FORD DEALERSHIP AFTER OUR LOCAL DEALERSHIP SHUT DOWN. I USED TO THINK FORD WAS A DECENT VEHICLE, I WILL NEVER PURCHASE ANOTHER AMERICAN MADE VEHICLE. THE WARRANTIES SUCK ON THEM, AND THEY SELDOM ARE TRUE TO THEIR CUSTOMERS AND DO NOT TAKE CARE OF DEFECTIVE ISSUES IN A TIMELY MANNER IF EVER. THE FIRST INCIDENT WAS IN MAY 2008. THE SURGING ISSUE HAS RECURRED MANY TIMES SINCE. AND IT IS GETTING WORSE. *TR

EXPERIENCED A LOUD SQUEAL FROM TRANSMISSION WHEN VEHICLE DRIVEN AT 40 MPH OR LESS. FOUND FLUID LEAK ON TRANSMISSION CASE. BROUGHT VEHICLE TO DEALER. WAS TOLD BY SERVICE REP THAT TRANSMISSION NEEDED UPGRADE TO NEW TRANSMISSION CASE BOLTS TO ADDRESS LEAKING PROBLEM AND UPGRADED GEARING TO ADDRESS SQUEAL. TOTAL COST ESTIMATE TO BE $4,000. *TR

TO WHOM IT MAY CONCERN: WE DID HAVE A TERRIBLE PROBLEM WITH OUR 2005 FREESTYLE AND IT WAS IN THE FORD REPAIR SHOP ON AND OFF FOR OVER THREE MONTHS. THE FIRST TIME IT WENT IN WE PAID TO HAVE THE WORK DONE BUT WHEN IT STARTED LINKING AGAIN WE REFUSED TO PAY EVEN THOUGH OUR WARRANTY WAS UP AT THE TIME AND FORD AGREED NOT TO CHARGE US. AFTER CALLING FORD HEADQUARTERS TO COMPLAIN, THE MANAGER OF THE DEALERSHIP INTERVENED AND THEY ALSO GAVE US A LOANER CAR. I FIRST NOTICED A LEAK IN THE BACK (BUT I THINK IT WAS LEAKING MUCH LONGER THAN I REALIZED) AND THEY FIXED THE LEAK IN THE BACK AND THEN IT LEAKED IN THE FRONT. THIS WENT ON FOR SEVERAL WEEKS BUT I MUST TELL YOU THAT THEY DID FINALLY FIX IT. SORRY TO SAY, WE DID HAVE IT BACK LAST SPRING FOR ANOTHER LEAK IN THE FRONT ON THE PASSENGER SIDE. ALTHOUGH I HAD GONE ONLINE AND SAW THAT SEVERAL OWNERS OF FREESTYLES HAD THE SAME PROBLEM, FORD NEVER ADMITTED THAT THERE WAS A FLAW IN THE DESIGN BUT I THINK BY AGREEING TO FIX IT FOR FREE IT WAS OBVIOUS THAT THERE WAS A FLAW. WE PURCHASED THIS CAR FROM COLONIAL FORD IN DANBURY, CT AND THE WORK WAS ALL DONE IN THEIR REPAIR CENTER. *TR

THE CAR WILL REV UP AND JUMP FORWARD (OR BACKWARD). SOMETIMES STALLS AFTER JUMPING, WORSE WHEN AIR CONDITIONING IS ON. DEALERSHIP HAS SAID THERE IS NO PROBLEM THEY CAN FIND. SAW THERE WAS AN INVESTIGATIONS SO I DECIDED TO MAKE MY COMPLAINT OFFICIAL. *TR

MY REAR BRAKE SYSTEM ON MY 2005 FORD FREESTYLE HAS GONE OUT 2 TIMES WITHIN 51,000 MILES AND THE STRUTS HAVE HAD TO BE REPLACED 3 TIMES. THE BRAKE WARNING LIGHT DOES NOT COME ON. THE FIRST INCIDENT WAS COVERED AND REPAIRED UNDER WARRANTY. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTLE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK. AS THE BRAKE WAS APPLIED, THE VEHICLE BEGAN TO ACCELERATE FORWARD WITH A SUDDEN INCREASE IN ENGINE RPMS. THE BRAKE WAS ENGAGED FIRMLY AND THE VEHICLE CAME TO A STOP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 06/16/11*LJ THE CONSUMER STATED AFTER THE THROTTLE WAS REPLACED, THERE WERE NO MORE PROBLEMS. UPDATED 06/24/11

HAD FRONT AND REAR BRAKES REPLACED AT 35,000 MILES NOW 14,000 MILES LATER REAR PADS AND ROTOR WORE OUT. FIRST TIME THEY SAID PAD GOT WET IN A WAREHOUSE. NOW THEY SAID IT IS MY PROBLEM BECAUSE WARRANTY IS UP, I SAY THEY DID NOT FIX THE PROBLEM THEY JUST TRIED TO COVER IT UP. FORD CUSTOMER SERVICE SAY THEY HAVE NOT HAD ANY COMPLAINTS A LIE. HOW MANY DEATHS BEFORE THEY HEAR COMPLAINTS. *TR

MIDDLE SEATS IN FORD 2005 FREESTYLE. THE LATCHES BROKE IN BOTH SEATS. WHILE FOLDING THE SMALL MIDDLE SEAT TO REACH THE BACK SEAT AREA, IT WOULD NOT RELEASE AND OPEN UP FOR USE. THE CABLES AND BARS (S) BENT. THE SEATS HAVE ALWAYS OPENED HARD, AND WE HAD TO FIDDLE WITH THEM SINCE I BOUGHT THE CAR, TO LATCH AND UNLATCH, IN SEPT 2005. BOTH LATCH UNITS HAVE BEEN REPLACED. OLD PARTS MAY NOT BE AVAIL. *TR

LOST OPERATION OF INSTRUMENT CLUSTER AND WHEN THIS OCCURS THE BACK-UP LIGHTS OPERATE. THE DANGER IS WHEN POWER IS LOST IN THE INSTRUMENT CLUSTER YOU DO NOT KNOW YOUR SPEED, THIS IS CRUCIAL WHEN DRIVING THROUGH SCHOOL ZONES. THE BACK-UP LIGHT CAUSE PEOPLE BEHIND MY CAR TO BELIEVE I AM BACKING-UP. ALSO WHEN DRIVING AT NIGHT, THE INSTRUMENT CLUSTER LOOSES POWER. ALL THIS IS A DISTRACTION TO DRIVING. I HAVE ORDERED THE PART TO REPLACE INSTRUMENT CLUSTER. THE DEALER INFORMED ME IT WILL TAKE OVER A MONTH TO RECEIVE THE PART. *TR

IN 2008 MY FORD FREESTYLE STARTED LUNGING FORWARD AT VERY LOW SPEEDS WHEN IN GEAR WITHOUT EITHER THE BRAKE OR ACCELERATOR PEDAL APPLIED. IF I APPLIED THE BRAKES, IT STOPPED THE CAR RIGHT AWAY, BUT IF I WAS SITTING WITH THE VEHICLE IN DRIVE OR REVERSE AND DIDN'T HAVE MY FOOT ON THE BRAKE PEDAL, THE VEHICLE WOULD SUDDENLY LUNGE - AND THE ONLY WAY TO STOP IT WAS TO SLAM ON THE BRAKES. I AM JUST LUCKILY WE NEVER HIT ANYONE. IT SEEMED TO HAPPEN AFTER IT RAINED. A LOCAL (NON FORD) MECHANIC STATED THAT HE BELIEVED THE ECM WAS GETTING WET AND CORROSION WAS CAUSING THIS PROBLEM. AFTER HE ADDRESSED THE PROBLEM (HE CLEANED AND TIGHTENED PINS, SEALED WITH TERMINAL SEALER/CORROSION INHIBITOR), THE PROBLEM COMPLETELY STOPPED. NOW, 4 YEARS LATER, IT'S DOING IT AGAIN. BUT THAT MECHANIC IS NO LONGER IN BUSINESS AND I AM WORRIED THAT THIS IS A CHRONIC (AND SCARY) PROBLEM THAT NEEDS TO BE ADDRESSED. THIS MORNING MY VEHICLE LUNGED SUDDENLY BACKWARDS OUT OF MY DRIVEWAY, RIGHT INTO THE SIDEWALK WHERE CHILDREN WERE PASSING. I HAD STOPPED MY CAR, LET UP THE BRAKE AND IT LUNGED. NO ONE WAS HURT BUT I NO LONGER FEEL COMFORTABLE DRIVING IT. I HOPE THAT YOU CAN INVESTIGATE THIS PROBLEM AND PROVIDE ME WITH AN UPDATE (AND A SOLUTION!). WE LOVE THE VEHICLE OTHERWISE. *TR

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. ON MARCH 30, 2008, WHILE DRIVING 50 MPH, ALL THE INSTRUMENT PANEL GAUGES DROPPED TO ZERO. APPROXIMATELY 1/3 OF A MILE LATER, THE FAILURE RECURRED, BUT THE GAUGES RETURNED BACK TO NORMAL. THE FAILURE RECURRED FOR THE THIRD TIME A SHORT WHILE LATER AND THE WRENCH LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HAVE THE OIL CHECKED AND WAS INFORMED THAT THERE WAS NO ERROR CODE. APPROXIMATELY THREE DAYS LATER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE SERVICE CENTER, BUT THEY FOUND NO FAILURES. ON APRIL 9, 2008, THE FAILURE RECURRED FOR THE FIFTH TIME AND THE VEHICLE BEGAN TO JERK. AFTERWARDS, EVERY RED WARNING LIGHT ILLUMINATED. THE MILEAGE DIAL BEGAN MOVING SPORADICALLY. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY COULD STILL NOT FIND ANY FAILURES. THEY FINALLY CONCLUDED THAT THE FAILURE WAS RELATED TO THE INSTRUMENT CLUSTER. THE VEHICLE IS CURRENTLY AT THE DEALER. THE VIN, PURCHASE DATE, ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 67,000 AND FAILURE MILEAGE WAS 66,000.

1. I NOTICED THAT THERE WAS A KNOCKING NOISE OF SORTS COMING FROM MY VEHICLE WHEN I WOULD PUT IT IN DRIVE. AT FIRST, IT WOULD ONLY DO IT IN DRIVE. NOW, IT MAKES THE NOISE IN PARK AND IN EVERY GEAR EXCEPT REVERSE. IT IS EXTREMELY LOUD. 2. AFTER TAKING THE VEHICLE TO THREE DIFFERENT PLACES, IT HAS BEEN DETERMINED THAT THE INPUT SHAFT AND BEARING NEEDS TO BE REPLACED IN MY TRANSMISSION. PER THE FORD DEALERSHIP, THIS WILL RUN ROUGHLY AROUND $2,200.00! 3. I AM CURRENTLY WAITING TO GET AN APPOINTMENT TO GET MY CAR REPAIRED. HAVE CALLED 2 SEPARATE FORD DEALERSHIPS AND ONE OF THEM TOLD US TO CALL BACK IN A WEEK WHEN HIS TRANSMISSION GUY WOULD BE IN, THE OTHER TOLD US TO CALL BACK WHEN THEY OPEN TODAY. *TR

ON MY 2005 FORD FREESTYLE WITH 21,400 MILES THE REAR BRAKE PADS WERE WORN WITH LESS THAN 3 MM OF PAD REMAINING. AT 6 DAYS PAST MY 3 YR / 36 K MI. WARRANTY, FORD CUST SERVICE AND FORD CORPORATE SAID THERE WAS NOTHING THEY COULD DO TO HELP ME. THEY DID ADMIT THAT THEY EXTENDED THE REAR BRAKE WARRANTY TO 3 YR/ 36 K MI - HOWEVER I WAS PAST THE 3 YR DATE (EVEN IF BY 6 DAYS) -- THANKFULLY MY DEALER CONTACTED THEIR FORD REP AND HE AUTHORIZED THE ENTIRE REAR BRAKES TO BE REPLACED -- MY COPAY WAS $119.68 VS $475.00. I GRILLED THEM AS TO WHAT ALL WAS REPLACED AND THEY SAID THE PADS, ROTORS, AND CALIPER MOUNTING PLATES AND BRACKETS AND BOLTS ETC. THEY SAID THEY REAR BRAKE ISSUES THAT MOST EVERYBODY IS HAVING IS DUE TO THE WRONG CALIPER MOUNTING HARDWARE USED. THIS CAUSED THE CALIPERS TO BE ALWAYS MISS- ALIGNED AND EXCESSIVE PAD AND ROTOR WEAR. SIMPLY REPLACING PADS AND ROTORS WILL NOT FIX THE ACTUAL CAUSE OF THE PROBLEM (THE MIS-ALIGNED CALIPERS) HOPEFULLY THIS MAY HELP SOMEONE WHO IS REPLACING PADS AND ROTORS EVERY 7K MI. FORDS INDIFFERENCE TO THIS PROBLEM IS ABSOLUTELY UN-ACCEPTABLE. I WISH ALL OF OUR COMPLAINTS COULD BE SUBMITTED TO AN ATTORNEY FOR A CLASS ACTION SUIT. IT SEEMS FORD DOES NOT WANT OFFER A FIX FOR THIS UNLESS YOU CATCH IT WHILE UNDER WARRANTY. HOPE THIS HELPS. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD LUNGE FORWARD FROM STAND STILL OR WHEN APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 95,000.

WATER LEAKING ON DRIVERS SIDE HEAD AROUND MOONROOF, SOAKING DRIVERS SIDE FLOOR, POURING OUT OF DRIVERS SIDE DOOR WHEN OPENED, COLLECTING IN SPARE TIRE WELL. AFTER 4 VISITS TO DEALER, STILL UNABLE TO REPAIR. *TR

PREMATURE WEAR ON THE REAR DISC BRAKES. THE REAR BRAKES WERE CHANGE UNDER AN EXTENDED WARRANTY AT 13,000 MILES BY FORD. NOW AT 32,500 MILES THE REAR BRAKES ARE DOWN TO THE ROTOR. THE DEALER AND FORD TOLD ME THAT THIS WAS A ONE TIME DEAL. APPARENTLY THEY KNOW THERE IS A PROBLEM WITH THE REAR BRAKES OR ELSE THEY WOULD NOT OFFER AN EXTENDED WARRANTY ON THEM. ONE SERVICE REP TOLD ME THAT 20,000 MILES ON REAR BRAKES IS NORMAL AND ANOTHER TOLD ME THAT YOU SHOULD GET 2 FRONT BRAKE PADS TO 1 REAR BRAKE PAD. ANOTHER PROBLEM THAT I HAD WAS THE INSTRUMENT CLUSTER. THE GAUGES WOULD ALL GO TO ZERO. IT TOOK 4 TIMES AND 8 DAYS TO THE DEALER ACROSS A SPAN OF 6 MONTHS FOR THEM TO FIGURE OUT WHAT THE PROBLEM WAS. THANKS *TR

I OWN A 2005 FORD FREESTYLE AND THERE ARE 45,854 MILES ON THE CAR. OVER THE PREVIOUS FEW MONTHS, WHILE BACKING UP, I HEARD A GRINDING NOISE FROM THE REAR OF THE CAR. AS A RETIRED SALESMAN WHO DROVE OVER 1,000,000 MILES WITHOUT REPLACING ANY BRAKES ON A CAR, I DID NOT IMMEDIATELY COME TO THE CONCLUSION THAT THIS NOISE WAS COMING FROM THE REAR BRAKES. I WAS UNDER THE IMPRESSION THAT THE FRONT BRAKES HISTORICALLY WOULD FAIL BEFORE THE REAR BRAKES WOULD. I FINALLY DID TAKE THE CAR TO BRAKES ONLY AMERICA, INC., IN LANSING, MI, WHERE I WAS TOLD THAT THE ENTIRE REAR BRAKE SYSTEM WAS WORN OUT. I HAD TO HAVE THE ROTORS AND PADS REPLACED FOR A COST OF $269.85. STAFF AT THE BRAKES ONLY STORE TOLD ME THAT THE QUALITY OF THE REAR DISC BRAKES ARE NOT OF THE SAME QUALITY AS THE FRONT, WHICH ON MY CAR, ARE STILL IN VERY GOOD CONDITION. I CONTACTED FORD MOTOR COMPANY TODAY, MARCH 3, 2008, AND THEY TOLD ME THAT UNTIL DECEMBER 31, 2007, THE COMPANY REVIEWED EACH COMPLAINT REGARDING THESE REAR BRAKES ON AN INDIVIDUAL BASIS, EVEN AFTER THE EXPIRATION OF THE WARRANTY. BECAUSE OF THE TIMING OF MY REAR BRAKES FAILING, FORD SAID THAT IT COULD NOT HELP ME WITH THIS MATTER. IF THERE WAS A RECALL FROM FORD, I DID NOT RECEIVE THIS NOTIFICATION. *TR

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. WHEN ATTEMPTING TO START THE VEHICLE, IT WOULD SPORADICALLY FAIL TO START. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE TECHNICIAN STATED THAT THE FUEL PUMP WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER WOULD NOT ASSUME RESPONSIBILITY BECAUSE THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 05V515000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). IN ADDITION, THE REPRESENTATIVE ADDED THAT THE PARTS WERE ON BACK ORDER SO THEY WERE UNABLE TO REPLACE THE COMPONENT. THE VEHICLE HAS NOT BEEN PROPERLY REPAIRED. THE FAILURE MILEAGE WAS 49,500 AND CURRENT MILEAGE WAS 55,000.

REAR BRAKES REPLACED 3 TIMES BY DEALER IN LESS THAN 37,000 MILES. *TR

MY 2005 FORD FREESTYLE LUNGES FORWARD OR BACKWARD BEFORE I GIVE IT GAS. I NOTICE IT MOST WHEN GETTING READY TO BACK OUT OF THE DRIVEWAY OR WHEN GETTING READY TO BACK OUT OF PARKING SPACES OR PREPARING TO PULL FORWARD AFTER BACKING OUT OF A PARKING SPACE. IT SEEMS TO HAPPEN AS I REMOVE MY FOOT FROM THE BRAKE PEDAL. I BEGAN NOTICING THE PROBLEM APPROXIMATELY THREE YEARS AGO,AND IT PROBABLY ONLY HAPPENED HALF A DOZEN TIMES IN THAT YEAR. SINCE THEN IT HAS BECOME MORE FREQUENT TO THE POINT THAT NOW ALMOST EVERY TIME I GET IN THE CAR IT HAPPENS. SO FAR APPLYING THE BRAKES HAS STOPPED THE SUDDEN ACCELERATION, AND I HAVE HAD NO ACCIDENTS HOWEVER, THE PROBLEM SEEMS TO BE GETTING WORSE AND I AM QUITE CONCERNED ABOUT IT.

I FIRST NOTICED A SURGE IN THE CAR JUST AS IT WAS OUT OF WARRANTY. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE WITH TIME. WHENEVER THE CAR COMES TO A STOP (E.G. IN A PARKING SPOT) THE CAR SURGES IN THE DIRECTION THE TRANSMISSION IS SELECTED. ADDITIONAL BRAKE PRESSURE IS IMMEDIATELY REQUIRED TO KEEP THE VEHICLE FROM MOVING FORWARD. LIKEWISE... WHEN FIRST SELECTING REVERSE FROM A STOPPED POSITION THE VEHICLE SURGES DRASTICALLY WHICH ALSO REQUIRES PROMPT ADDITIONAL BRAKING TO KEEP THE VEHICLE UNDER CONTROL. THE VEHICLE HAS ALWAYS BEEN WELL MAINTAINED BY THE DEALER. THE SURGING MAY BE COMING FROM AN ISSUE WITHIN THE FUNCTION OF THE THROTTLE BODY, BUT NOT 100% SURE OF THAT. THE ADDITION OF FUEL CLEANERS SEEMS TO HELP, BUT ONLY A LITTLE... AND THEN ONLY TEMPORARILY. SYMPTOMS OCCUR YEAR ROUND, BUT SEEM TO BE WORSENED BY HIGH AMBIENT TEMPERATURES. THE VEHICLE IS A THREAT TO SAFETY IN IT'S DESIGN AND SHOULD BE RECALLED.

I HAVE ALREADY REPLACED THE THROTTLE BODY IN THIS VEHICLE AROUND 2008. I CAN CHECK WITH MY MECHANIC FOR AN EXACT DATE. IT WAS SURGING INTO TRAFFIC, LIGHT POLES IN PARKING LOTS, AND EVEN PEDESTRIANS, ALL WHILE MY FOOT WAS ON THE BRAKE. I NOW HAVE THE SAME ISSUE WITH THE THROTTLE BODY FAILING AGAIN. THIS KIND OF CAR IS GOING TO INJURE OR KILL SOMEONE. I DO NOT HAVE ANOTHER 800 DOLLARS THAT THE DEALERSHIP CHARGES TO CORRECT THIS PROBLEM. WITH NO WARNING THIS CAR LUNGES FORWARD WITH NO REGARD TO WHAT OR WHO IS IN FRONT OF IT. PLEASE LOOK INTO THIS FURTHER. I AM FULLY AWARE THAT THERE ARE MANY OTHERS WHO ALSO OWN THIS SAME TYPE OF CAR WHO HAVE THE SAME EXACT PROBLEM. PLEASE HELP ADVOCATE FOR THE PEOPLE WHO CANNOT CONTINUOUSLY AFFORD TO FIX THIS PROBLEM WITH NO RESOLVE IN THE END. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRANSMISSION FAILED AT 65000 MILES ON INTERSTATE. WOULD NOT WORK IN ANY GEAR. $1500+ TO REBUILD. COMMON PROBLEM WITH FREESTARS AND WINDSTARS ACCORDING TO FORD FORUMS.*CN

MY HUSBAND WAS BACKING OUR 2005 FORD FREESTYLE OUT OF THE GARAGE AT 8 AM WHEN IT STOPPED MOVING, IT WOULD NOT GO IN ANY GEAR AND THE ENGINE WOULD NOT RESPOND. MY VEHICLE HAS 31,000 MILES ON IT. AFTER HAVING IT TOWED AWAY ON A FLAT BED TOW TRUCK AND 2 DAYS OF DIAGNOSTICS AT A FORD DEALER REPAIR SHOP IT WAS FOUND TO NEED AN ENTIRELY NEW TRANSMISSION. THERE WERE 6 FAILURE CODES INSIDE MY CVT TRANSMISSION. I CONTACTED FORD CORP. SEVERAL TIMES AND THEY REFUSED TO ASSIST IN COSTS AS MY 3 YEARS HAD EXPIRED EVEN THOUGH AT 30,000 MILES I HAD COMPLETE TRANSMISSION FAILURE. DEALER STATES $5600.00 TO REPLACE. I HAD TO REPLACE ALL 4 TIRES AT 23,000 MILES AS MANUFACTURER CONTINENTAL TIRES HAD WORN OUT, POWER STEERING LINE BROKE AT 30,000 MILES. VEHICLE IS SOLELY USED FOR FAMILY TRANSPORTATION. *TR

ON DECEMBER 22, 2007 MY 2005 FORD FREESTYLE CAR WAS MAKING NOISE ON MY ENTIRE 30 MILE TRIP TO WORK. I TOOK A GUY FROM WORK FOR A RIDE AND HE TOLD ME HE WAS PRETTY SURE IT WAS MY REAR BRAKES. THE CAR WARRANTY HAD JUST EXPIRED, I HAD APPROX. 36, 800 MILES ON IT. WE TOOK IT TO THE CLOSEST PLACE WHO COULD LOOK AT IT RIGHT AWAY, THIS WAS AN INDEPENDENT SHOP. THEY INFORMED ME THAT MY REAR BRAKES, ROTORS AND 1 CALIPER REQUIRED REPLACING. THE CALIPER HAD LOCKED UP AND I HAD NO BRAKE PADS LEFT. THEY ALSO TOLD MY HUSBAND THAT I WAS VERY LUCKY I DIDN'T DRIVE MUCH FARTHER AS IT WAS VERY DANGEROUS. THE SHOP SAID IT LOOKED LIKE I HAD BEEN DRIVING AROUND WITH THE PARKING BRAKE ON. I NEVER USE MY PARKING BRAKE AND THERE IS A LARGE LIGHT THAT COMES ON THE INSTRUMENT PANEL WHEN IT IS ON! UPON URGING FROM FRIENDS WHO COULDN'T BELIEVE HOW EARLY THE REAR BRAKES NEEDING REPLACING I DID A LITTLE RESEARCH AND FOUND SO MANY FORUMS AND COMPLAINTS ABOUT THE EXACT PROBLEM. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED TO MY FAMILY AND I HAD I NOT GONE TO THE CLOSEST PLACE. FORD CUSTOMER SUPPORT TOLD ME THEY HAD A "CUSTOMER SATISFACTION PLAN" IN PLACE FOR THIS ISSUE. I WAS TOLD TO TAKE MY RECEIPT FOR THE REPAIR TO MY FORD DEALER AND THEY WOULD SUBMIT IT FOR REIMBURSEMENT BECAUSE IT HAPPENED PRIOR TO DEC. 31, 2007. EVEN THOUGH I WAS OVER 36K. FORD CUSTOMER SUPPORT JUST INFORMED ME TODAY THAT THEY WILL NOT REIMBURSE ME BECAUSE THE DEALER DID NOT DO THE REPAIRS. I CAN NOT BELIEVE FORD KNOWS OF THIS MAJOR SAFETY CONCERN AND HAS NOT ISSUED A VOLUNTARY RECALL. WHEN THE SUPERVISOR AT FORD CUSTOMER SUPPORT TOLD ME I SHOULD HAVE TAKEN IT TO THE DEALER INSTEAD OF THE CLOSEST PLACE I ASKED HIM "WHAT IF I WOULD HAVE HAD AN ACCIDENT AND DIED ON THE WAY TO THE FORD DEALER?" HIS RESPONSE WAS..."I DON'T KNOW, I DON'T HAVE A CRYSTAL BALL". SAFETY AND CONCERN FOR THEIR CUSTOMERS IS OBVIOUSLY NOT A BIG CONCERN. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WAS DOOR LATCHES FAILED. THE CONTACT RECEIVED REPAIRS TO THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) YET THE FAILURE PERSISTED ON AN INTERMITTENT BASIS AND ONLY IN COLD TEMPERATURES. THE VEHICLE WAS INSPECTED A SECOND TIME BY A DEALER WHO INFORMED THE CONTACT THAT HE WOULD NEED TO REPLACE THE LATCHES BY A DIFFERENT DESIGN. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR FAILED TO LATCH SECURELY. THE FAILURE OCCURRED IN FRIGID WEATHER TEMPERATURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTICED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

REAR DOORS FAIL TO LATCH IN COLD WEATHER. THE FRONT DOORS HAD THE SAME PROBLEM THAT WAS REPAIRED UNDER A FORD MOTOR COMPANY RECALL IN 2006 THAT FOCUSED ON ABOUT 20 NORTHERN STATES, WASHINGTON WAS NOT INCLUDED IN THE RECALL LETTER. REPAIRS WERE DONE ON THE FRONT DOORS IN WA. STATE ON OWNERS REQUEST. THE REAR DOORS SUFFER THE SAME LATCHING FAILURE THAT HAS NOT BEEN ADDRESSED. 2005 FORD FREESTYLES THAT MOVE NORTH FROM SOUTHERN STATES WILL LIKELY SUFFER FRONT AND REAR DOOR LATCHING PROBLEMS IN WINTER. *TR

REAR BRAKE PREMATURE WEAR, ROTORS WARPED. *TR

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS MOVING AT VARIOUS SPEEDS AND WHEN HER FOOT WAS ON THE BRAKE PEDAL, IT LUNGED FORWARD. THE FAILURE ALSO OCCURRED WHEN SHE DROVE IN REVERSE. THE FAILURE HAS OCCURRED OVER 50 TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE THROTTLE BODY, AIR COMPRESSOR AND THE ALTERNATOR; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE MALFUNCTIONED MORE FREQUENTLY DURING THE SUMMER MONTHS. THE VEHICLE HAS BEEN DIAGNOSED 4 TIMES AND EACH TIME THE MECHANIC STATED THAT IT WAS REPAIRED. THE DEALER WILL NOT MAKE ANY ADDITIONAL REPAIRS SINCE THE WARRANTY WAS NO LONGER VALID. THE FAILURE MILEAGE WAS 32000. THE CURRENT MILEAGE IS 95000. UPDATED 3/16/10 *CN UPADTED 07/07/10.*JB

PURCHASED 2005 FORD FREESTYLE NEW IN LATE 2005. IN EARLY 2007, WITH APPROXIMATELY 17,000 (YES, ONLY 17K) MILES ON THE VEHICLE, DEALERSHIP STARTING TELLING ME THAT I'LL NEED TO BE THINKING ABOUT NEW TIRES IN THE NEXT 1-2 OIL CHANGES (WHICH IS 3-6,000 MILES). I NOW HAVE APPROXIMATELY 24K MILES AND I DO NEED NEW TIRES. THESE TIRES WORE EXTREMELY PREMATURELY. THESE ARE THE SAME MANUFACTURER OF TIRES THAT I SEE ARE RECALLED ON FORD'S F150 (2005 FORD F-150 RECALL ID FROM NHTSA: 05T022000) AND CONTINENTAL IS REPLACING THEM FREE OF CHARGE FOR THOSE VEHICLE OWNERS. I SEE NO REASON WHY CONTINENTAL SHOULDN'T BE HELD RESPONSIBLE FOR REPLACING THESE TIRES ON THE 2005 FORD FREESTYLE AS WELL. THE TIRES ARE CONTINENTAL 215-65-17. LAST YEAR, ONE OF THE TIRES ALSO BLEW OUT AND I HAD TO REPLACE IT SO NOW THERE ARE ONLY 3 ORIGINAL TIRES ON THE VEHICLE. I'M LOGGING TODAY'S DATE AS THE INCIDENT DATE SINCE THERE'S NOT A SPECIFIC DATE BUT RATHER 2 YEARS OF PREMATURE TIRE WEAR. * UPDATED 12/12/07 *BF UPDATED 12/12/07 *TR

2005 FORD FREESTYLE. INTERMITTENTLY TURNS OFF (ENGINE STOPS, LOSS OF ELECTRICAL POWER) WHILE THE VEHICLE IS BEING DRIVEN. MOST OFTEN OCCURS WHILE TURNING. REPORTED TO FORD DEALER, THEY STATE THEY CANNOT FIX BECAUSE THEY CANNOT DUPLICATE THE EVENT. CORPORATE AND GOT SAME RESPONSE. I REQUESTED THAT FORD DEALER INSTALL VIDEO-DATA RECORDER AND ASSIGN VEHICLE TO SERVICE TECHNICIAN TO DRIVE DAILY, SO THAT EVENT DATA CAN BE RECORDED AND ANALYZED. SERVICE MANAGER STATED THAT HE WOULD NOT PLACE THE LIFE OF HIS SERVICE TECHNICIAN IN JEOPARDY BY DRIVING A VEHICLE THAT LOOSES OPERATIONAL POWER WHILE DRIVING. EVIDENTLY, FORD DOES NOT HAVE A PROBLEM PLACING MY LIFE OR THE LIVES OF MY FAMILY IN JEOPARDY, HOWEVER. *JB UPDATED 01-14-08. *KB

I HAVE A FORD FREESTYLE YEAR 2005. IT HAS A THROTTLE BODY PROBLEM. CAR HAS HAD A PROBLEM ON AND OFF FOR A YEAR WITH IT ACCELERATING, JUMPING FORWARD WHEN I PLACE INTO DRIVE AND SOMETIMES INTO REVERSE. I FINALLY HAD A COMPLETE LOCK OUT OF SHIFTING AND CAR WENT INTO SAFE MODE WITH A WRENCH SYMBOL ON DASHBOARD. THIS IS A $600 DOLLAR REPAIR TO FIX AND IT IS SOMETHING INTERNALLY WRONG WITH THE CAR AND DANGEROUS.*TR

ACCELERATING ON IT'S OWN AND LUNGES FORWARD WITH FOOT ON BRAKE. VEHICLE TRIES TO LUNGE MOSTLY WHEN GOING IN REVERSE. THIS HAS BEEN HAPPENING OFF AND ON FOR OVER THE PAST 3 YEARS AND HAS GOTTEN WORSE IN THE PAST MONTHS. ALSO, WHILE DRIVING ON THE HIGHWAY, THE CAR SPUTTERS AND GOES INTO FAILSAFE ENGINE MODE, THE CAR MUST BE RESTARTED IN ORDER TO HAVE ACCELERATION RESUME. HOLDING OFF ON REPLACING THE THROTTLE BODY DUE TO HIGH COST. *TR

INSTRUMENT CLUSTER AND PCM FAILURE WITH 2005 FORD FREESTYLE (TSB06-17-9). BOTH ITEMS NEED TO BE REPLACED. MANUFACTURER, FORD MOTOR COMPANY, WILL NOT ASSUME OR ACKNOWLEDGE RESPONSIBILITY OR LIABILITY FOR REPLACEMENT OF DEFECTIVE PARTS. *TR

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT EXPERIENCED BRAKE FAILURE. HE TOOK THE VEHICLE TO A SHOP AND THE MECHANIC STATED THAT THE BRAKES AND ROTORS WERE VERY DAMAGED AND THE VEHICLE SHOULD NOT BE DRIVEN. THE VEHICLE IS CURRENTLY LOCATED AT THE REPAIR SHOP. THE CONTACT CALLED FORD, BUT THEY REFUSED TO OFFER ASSISTANCE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 7,000.

CRASH @ APPROXIMATELY 45 MILES PER HOUR. T-BONED A CAR THAT PULLED IN FRONT OF MY CAR AT A STOP LIGHT. MY CAR WAS TOTALED. MY AIR BAGS DID NOT GO OFF. I FEEL THAT MY INJURIES..OF WHIPLASH AND ANOTHER PASSENGERS WOULD HAVE BEEN LESS OR NON EXISTENT IF MY AIR BAGS WENT OFF. IS THIS NEW AIR BAG REQUIREMENTS REALLY HELPING? OR IS IT JUST TRYING TO SAVE INSURANCE COMPANIES FROM TOTALING CARS THAT AIR BAGS DEPLOY? CAR WILL BE SIGNED OFF BY TOMORROW AND INSURANCE COMPANY WILL OWN THE CAR. DOES ANYONE CARE TO LOOK AT THIS CAR AND SEE IF IT FAILED?