NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Ford Freestyle. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WAS MAKING AN ABNORMAL NOISE WHILE IN NEUTRAL OR PARK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,631.
SO I USED TO HAVE PROBLEMS WITH THE RPM SURGE IN MY CAR THEN A CUSTOMER SATISFACTION PROGRAM (CSP) CAME OUT AND I HAD THE THROTTLE BODY DEPOSITS CLEANED AS PER THE CSP12N03 IN APRIL OF 2013. I HAVE NOT HAD ANY ISSUES UNTIL JULY 2014. MAJOR ISSUE- I WAS ON THE INTERSTATE ON JULY 27TH AND MY CAR BEGAN DECELERATING REALLY QUICKLY. THE WRENCH LIGHT CAME ON DURING THIS DECELERATION AND I HAD TO COME TO A STOP IN THE V WHERE CARS ARE MERGING ONTO THE INTERSTATE. I HAD TO STOP BECAUSE MY CAR SLOWED SO DRASTICALLY THAT I WOULD HAVE NOT MADE IT TO THE SHOULDER OF THE ROAD AND WOULD HAVE GOTTEN HIT BY ANOTHER MOTORIST. WHEN I CAME TO A STOP MY CAR WAS ACTUALLY STILL RUNNING, I MANUALLY TURNED THE CAR OFF. AFTER I SAT FOR A MOMENT, I DECIDED I WOULD SEE IF MY CAR WOULD CRANK. THE CAR CRANKED AND DIED AND FINALLY STAYED CRANKED, I DECIDED TO TRY TO MOVE THE CAR. THE WRENCH LIGHT WAS NO LONGER ON AND THE CAR DID EXACTLY WHAT A NORMAL CAR WOULD DO. I WAS ABLE TO GET UP TO SPEED AND EXIT AND DRIVE THE REST OF THE WAY HOME. I TOOK IT FOR DIAGNOSTICS, THE FORD DEALERSHIP WHERE I LIVE SAY THAT IT IS THE THROTTLE BODY (THE PART THAT HAD A CSP ON IT). I DO NOT FEEL THAT I SHOULD HAVE TO PAY 1000 DOLLARS OR MORE TO HAVE A FAULTY PART REPLACED. OBVIOUSLY SOMETHING IS WRONG WITH THIS OTHERWISE FORD WOULD NOT HAVE HAD THE PART CLEANED. I WOULD LIKE FOR FORD TO REPLACE THE PART ON MY CAR AND ANYONE ELSE'S VEHICLES THAT IS HAVING THE THROTTLE ISSUES. EVEN THOUGH AFTER SOME OF THE PARTS HAVE BEEN REPLACED, THE ISSUE STARTS AGAIN. I NOTICED THAT SOME OF THE INVESTIGATIONS INTO FORD THROTTLE ISSUES INCLUDE YEARS 2009 AND NEWER FOR THAT LIMP MODE THING, HOWEVER, MY CAR IS A 2007 AND TOTALLY DID THE DECELERATING ON THE INTERSTATE. IT WAS VERY FRIGHTENING AND I WOULD LIKE THIS ISSUE TO BECOME A RECALL FOR A REPLACEMENT. I CALLED FORD AND FILED A COMPLAINT TODAY, 9/15/2014. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED FORWARD. ON ANOTHER OCCASION WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT ACCELERATE OVER 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,914.
TL* THE CONTACT OWNS 2007 FORD FREESTYLE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED TO 30 MPH AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE SPEED NEVER INCREASED. THE FAILURE RECURRED INTERMITTENTLY ONLY WHILE DRIVING ON THE HIGHWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE MECHANIC INFORMED THE CONTACT TO CONTINUE DRIVING THE VEHICLE UNTIL THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
I WAS DRIVING THROUGH A VERY BUSY INTERSECTION AND HEARD A THUMP. MY 2007 FORD FREESTYLE STOPPED IN ITS TRACKS AND WOULD NOT MOVE. I JUST ABOUT CAUSED A MAJOR ACCIDENT. ONE OF THE VEHICLES BEHIND ME RAN OVER A SIDEWALK TO AVOID THIS. LUCKILY NO ONE WAS WALKING. I HAD SOME PEOPLE PUSH ME TO THE SIDE OF THE ROAD AND HAD IT TOWED TO DEALER. THERE THEY LET ME KNOW MY CVT TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $6500. THERE WAS NO WARNING IT WAS ABOUT TO BREAK, NO NOISES OR FUNNY THINGS HAPPENED JUST DIED. *TR
I WAS DRIVING OUT OF THE DRIVEWAY AND ONTO A SOMEWHAT BUSY STREET. AS I ATTEMPTED TO ACCELERATE, I NOTICED I COULD NOT GO ANY FASTER THAN ABOUT 10 MPH DESPITE BEING IN A ZONE OF APPROXIMATELY 35 MPH. AFTER TRAVELING LESS THAN A MILE AT THIS SPEED, I TURNED AROUND AND RETURN THE CAR TO THE DRIVEWAY. I THEN PROCEEDED TO HAVE IT TOWED TO A REPAIR SHOP, WHO REPORTED THIS WAS A TRANSMISSION ISSUE. THIS REPAIR SHOP ASKED FOR OUR PERMISSION TO TOW THE VEHICLE TO ANOTHER SHOP WHO SPECIALIZES IN TRANSMISSION ISSUES. WE AGREED THEN LATER RECEIVED WORD THAT THE TRANSMISSION WAS "SHOT" AND THE COST TO REPAIR WOULD BE IN THE AREA OF APPROXIMATELY $4,500. WHEN I LOOKED UP THE VALUE OF THE CAR ON LINE, IT WAS SHOWING IT'S RUNNING VALUE OF APPROXIMATELY THE SAME AMOUNT. THE TRANSMISSION REPAIR SHOP STATED THAT THEY WERE TOLD BY A LOCAL FORD DEALER THAT THE MODELS OF 2005 THROUGH 2007 FORD FREESTYLE'S CVT TYPE OF TRANSMISSION WAS THE CAUSE OF THE PROBLEM. THEY WERE ALSO TOLD THAT FORD DIDN'T HAVE SUFFICIENT INVENTORY OF PARTS TO REPAIR THE TRANSMISSION, AND BY THE WAY THERE WAS NO RECALL NOTICE OUT ON THEM SINCE PARTS WEREN'T AVAILABLE. I AM NOW STUCK WITH A CAR THAT WILL NOT RUN, NOR CAN I SELL OR TRADE IN AS IT HAS LITTLE TO NO VALUE AT THIS TIME. FORD NEEDS TO STEP UP AND TAKE RESPONSIBILITY FOR THIS FAULTY DESIGNED CVT TRANSMISSION'S. *TR
WHILE DRIVING ON HIGHWAY MY TRACTION CONTROL, AIRBAG, SEAT BELT, ABS & PARKING BRAKE LIGHTS CAME ON. I WAS ABLE TO DRIVE CAR HOME, BUT SOON AFTER MY TRANSMISSION WAS ALSO AFFECTED.TOOK CAR TO DEALER AND A WEEK LATER, THEY FINALLY FOUND THE TRACTION CONTROL MOTOR IS GONE AND NEEDS TO BE REPLACED $900.00.DEALER DOESN'T KNOW IF THE TRACTION CONTROLLER NEEDS TO BE REPLACED TOO, BUT WILL TEST THAT AFTER LOADING NEW MOTOR. IF THE CONTROLLER NEEDS TO BE REPLACED ,THEN IT'S ANOTHER 1,200.00 ON TOP OF EVERYTHING ELSE. DEALER ORIGINALLY THOUGHT IT WAS AN ELECTRICAL PROBLEM WHICH THEY NEVER FOUND AND COSTING SO MUCH MONEY AND TIME. *TR
2007 FORD FREESTYLE VIN # [XXX]. HAVE HAD CAR FOR LESS THAN 2 YEARS. REPLACED BRAKES TWICE. THE THROTTLE SEEMS TO BE STICKING AND TRANSMISSION. WRENCH ON DASH. HAVE TWO SMALL CHILDREN. CAR WILL ACCELERATE ON OWN WHEN FOOT IS ON BRAKE. IT HAS ALSO JUMPED BACKWARDS. CONCERNED ABOUT THIS DANGEROUS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE VEHICLE SURGES FORWARD OR BACKWARD -- HAS DONE FOR A WHILE. NOTICED A MARKED INCREASE WHEN RUNNING THE AC WHEN RESEARCHING THIS - I ALSO BECAME AWARE THAT THIS HAS BEEN AN ISSUE FOR MANY YEARS WITH THIS VEHICLE AS PER PREVIOUS NHTSA COMPLAINTS. I WILL REFERENCE ONE PE11018. *TR
I FOLDED DOWN THE SECOND ROW 2/3 SEAT TO VACUUM MY SEATS AND THE SEAT BELT LOCKED AND THE SEAT WON'T GO BACK UP. EWALD IN HARTFORD SAID THEY WOULD FIX IT AND THEN CHANGED THEIR MIND. THERE'S A WARNING STICKER SAYING NO ONE SHOULD SIT IN THE THIRD ROW WHILE THE SEAT IN FRONT IS FOLDED. I'M STILL GOING TO HAVE TO PUT MY KIDS IN THE THIRD ROW. I HAVE 3 KIDS. EWALD SAID IT WOULD BE $600 SOME TO FIX IT AND I DON'T THINK I SHOULD BE RESPONSIBLE. I KNOW IT'S AN OLDER CAR BUT IT'S NOT LIKE I HAVE EVER FOLDED THE SEAT DOWN BEFORE WHERE IT WOULD WEAR OUT. I FOLD THE SECOND ROW 1/3 SEAT DOWN ALL THE TIME TO LET SOMEONE IN THE BACK. I BELIEVE THIS IS A SAFETY ISSUE THAT FORD SHOULD RECALL OR THE EWALD DEALERSHIP SHOULD TAKE CARE OF. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE SHIFTING INTO PARK OR REVERSE, THE VEHICLE WOULD JERK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,492 AND THE CURRENT MILEAGE WAS 121,692. UPDATED 08/19/14*LJ UPDATED 8/29/2017*CN
THE CAR SUDDENLY STARTED MAKING NOISE THEN A WRENCH LIGHT SHORTLY AFTER CAME ON AND MOTOR/ TRANSMISSION MAYBE REVES VERY HIGH AND CAN'T DRIVE IT
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION HAD MALFUNCTIONED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 79,000.
STOPPED AT SIGNAL LIGHT, WRENCH LIGHT AND ENGINE LIGHT ILLUMINATED. WHEN ATTEMPTED TO ACCELERATE, VEHICLE RPM'S MOVED ERRATICALLY AND VEHICLE WOULD NOT DRIVE ABOVE 35MPH. HAD VEHICLE TOWED TO TRANSMISSION SHOP AND WAS TOLD VEHICLE WENT INTO "FAIL SAFE MODE" TRANSMISSION IS NONE REPAIRABLE AND NEEDS TO BE REPLACED. PREVIOUSLY HAD CAR SERVICED UNDER RECALL WITH THROTTLE. ONE DAY PRIOR, THE CAR "SURGED/LUNGED" WHEN PUT IN REVERSE. HAD RECALL DONE 12 MONTHS AGO AND JUST WENT OVER 12000 MILES SINCE WORK DONE. *TR
STARTED TO EXPERIENCE ENGINE SURGE PROBLEM THAT IS APPARENTLY PRETTY COMMON. MOSTLY OCCURS WHEN ACCELERATING FROM STOPPED POSITION. ALSO CHECK ENGINE LIGHT CAME ON. CHECKED CODE AT NAPA STORE. P0109 INDICATING FUEL RAIL PRESSURE SENSOR. LOCAL MECHANIC CLAIMED IT TO BE A FUEL FILTER PROBLEM. HAD MECHANIC CHANGE FILTER, PROBLEM RESOLVED FOR VERY SHORT TIME PERIOD. ABOUT MONTH LATER SAME PROBLEM AND ENGINE CODE. REPLACED FUEL SENSOR MYSELF. PROBLEM RETURNED 2 DAYS LATER WITHOUT ENGINE CODE. FROM MY RESEARCH ON THIS SITE AND OTHERS FOUND OUT ABOUT CUSTOMER SATISFACTION PROGRAM 12N03. CALLED LOCAL DEALER TO LOOK INTO HAVING VEHICLE CHECKED. WAS INFORMED BY SERVICE OPERATOR THAT MY VIN DOES NOT QUALIFY BUT THEY WOULD LET ME PAY $150.00 DOLLARS TO CHECK OUT PROBLEM. I AM THINKING I WILL EXERCISE MY FREE WILL TO GET RID OF THIS VEHICLE FOR A KIA OR HYUNDAI MODEL THAT I CAN TRUST. *TR
THIS HAS HAPPENED ALMOST EVERYDAY, IF YOU STOP FOR A SHORT TIME EITHER LONG LIGHT OR PULL IN SOME WHERE AND TAKE OFF THE WRENCH COMES ON AND AT THAT POINT I KNOW THE CAR WILL NOT GO OVER 54 MILES PER HOUR AND ACTS LIKE IT WON'T UP SHIFT OUT OF SECOND GEAR EVEN THOUGH I KNOW ITS A CVT , THIS IS VERY FRUSTRATING AND DANGEROUS , FORD WILL NOT DO ANYTHING ABOUT IT , UNTIL ENOUGH PEOPLE DIE OR GET SEVERELY INJURED , I MUST BE LUCKY THOUGH MINE HAPPENS ALL THE TIME I KNOW IF I SHUT THE FREE STYLE OFF AND RE START IT GOES BACK TO NORMAL FOR A WHILE ... PEOPLE NEED TO PETITION FORD .... OR START A MASS LAWSUIT AGAINST WHAT SHOULD BE A MASSIVE RE-CALL , WHY IS THE GOVERNMENT NOT JUMPING IN TO FORCE ACTION , LIKE THEY ARE NOW DOING WITH GM ..... A 35K CAR SHOULD BE BUILT SAFER, TO WORRIED ABOUT EVERYONE WEARING SEATBELTS, BUT NOT ABOUT VEHICLES THAT LUNGE FORWARD OR JUST CAN'T ACCELERATE , THE TRANSMISSION IS JUNK AND WE PAY FOR IT. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO LOOSE POWER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THE TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000. THE VIN WAS UNAVAILABLE.
I HAD JUST EXITED A FREEWAY OFF RAMP AND PROCEEDED A FEW MILES, MADE A TURN INTO A PARKING LOT - HEARD A LOUD METAL NOISE AND LOST CONTROL OF MY CAR. THE TIE BRACKET BROKE FREE FROM THE FRAME. THE OTHER TIE BRACKET IS POORLY WELDED AS WELL AND ABOUT TO BREAK. *TR
UNEXPECTED ACCELERATION BURST AND SOME TIMES I WILL BE DRIVING AND THE ENGINE TOTALLY SHUTS OFF THERE IS NO CHECK ENGINE LIGHT ON AND FORD RAN A DIAGNOSTIC WITH NO APPARENT PROBLEM. *TR
MY WIFE & I WERE VISITING A FRIENDS HOUSE WITH MY WIFE DRIVING. SHE PUT THE VAN INTO REVERSE TO LEAVE WITH HER FOOT ON THE BRAKE. IT SUDDENLY TOOK OFF AT A HIGH RATE OF SPEED & WOULD NOT STOP EVEN WITH BOTH. FEET ON THE BRAKE. WE SHOT OUT THE DRIVEWAY AT HIGH SPEED & CONTINUED DOWN THE ROADWAY UNTIL MY WIFE LOST CONTROL & CRASHED INTO A DITCH; THE ONLY THING THAT STOPPED THE VAN WAS HITTING A LARGE ROCK. THIS OF COURSE CAUSED DAMAGE TO THE PASSENGER SIDE REAR QUARTER PANEL. MY WIFE SUFFERED A SMALL CUT TO HER CALF; I WAS UNINJURED. WE WERE VERY LUCKY THERE WERE NO OTHER VEHICLES IN THE ROADWAY AT THAT TIME OR IT COULD HAVE BEEN VERY DANGEROUS !! MY WIFE IS SO SHOOK UP BY THIS INCIDENT THAT SHE NOW REFUSES TO DRIVE HER VAN. *TR
BOUGHT THIS CAR USED 2 YEARS AGO. CAR STARTED MAKING A LOUD NOISE, BUT WHEN PUT IN DRIVE, IT QUIETS A LITTLE. NOT RUNNING WELL AT ALL. TOOK IT TO GET IT LOOKED AT, 1ST REPLACED A BAD WATER PUMP (ALMOST 700) AND THEN WAS TOLD IT'S THE TRANSMISSION. THEY WANT $6K FOR, WHICH I DON'T HAVE. I STILL OWE $6K ON THE CAR. SO, I AM BASICALLY STUCK W A CAR THAT DOESN'T WORK AND I CAN'T SELL OR TRADE IN, NOR CAN I AFFORD TO AT THIS POINT. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING 20 MPH AND APPROACHING A STOP, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE LUNGED FORWARD AND STALLED. ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER FIVE SECONDS AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED REGULARLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,500.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE MADE A LOUD NOISE AS THE VEHICLE STALLED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LAMP FLASHED SEVERAL TIMES AND THEN WENT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. WHEN THE VEHICLE WAS IN REVERSE, IT INDEPENDENTLY SURGED BACKWARDS AND THE CONTACT HAD TO QUICKLY APPLY THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED NUMEROUS TIMES UPON STARTING AND THEN STALLED. THE CONTACT HAD TO APPLY THE BRAKE PEDAL WHILE AT A STOP DUE TO THE VEHICLE INDEPENDENTLY MOVING FORWARD. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE FOR SEVERAL MONTHS DUE TO THE INTERMITTENT FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
WHEN STARTING THE VEHICLE A LOUD RATTLING NOISE CAN BE HEARD. THIS NOISE STOPS TEMPORARILY WHEN THE CAR IS SHIFTED FROM "PARK" TO "DRIVE". THE NOISE THEN BECOMES PROGRESSIVELY LOUDER WHEN THE ACCELERATOR IS PRESSED. GAS MILEAGE HAS DECLINED WHEN DRIVING. WHEN PARKING ON ONE OCCASION THE CAR LUNGED FORWARD WITHOUT ACCELERATING THE GAS PEDAL. I TOOK THE CAR INTO A AUTOMOTIVE REPAIR SHOP TO SEE WHAT THE PROBLEM WAS AND THEY INDICATED THAT THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED BECAUSE OF DEFECTIVE DESIGN/MATERIALS IN THE "CONTINUOUSLY VARIABLE TRANSMISSION" (CVT). FORD HAS DONE NOTHING TO PROVIDE A REPLACEMENT TRANSMISSION AT NO CHARGE AND HAS NOT MODIFIED CVT TO CORRECT THIS OBVIOUS MANUFACTURING DEFECT. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE MALFUNCTION INDICATOR AND ENGINE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 105,134.
WE WENT OUT TO THE GARAGE TO GET IN THE CAR TO LEAVE. I OPENED THE BACK OF THE CAR TO PUT A BAG IN. MY DAUGHTER WENT TO THE PASSENGER SIDE TO GET IN AND THE MIRROR WAS SMOKING. WE WENT TO GET A FIRE EXTINGUISHER BUT IT BURNED OUT ON ITS OWN. THERE WAS SMOKE AND FLAMES COMING FROM BEHIND THE MIRROR GLASS. I UNPLUGGED THE MIRROR TO KEEP IT FROM BURNING AGAIN. NOW MY WINDOWS DON'T WORK. *TR
VEHICLE WILL NOT OPERATE OVER 1,000 RPM. IT HAD THE THROTTLE BODY CLEANED ON 15 AUG 2013 UNDER CUSTOMER SATISFACTION RECALL 12N03. FOR THE ORIGINAL COMPLAINT, THE IDLING SPIKED WHERE IN THIS INSTANCE THE CAR WILL NOT ACCELERATE ABOVE 1,000 RPM. THE CODES ASSOCIATED WITH THIS INCIDENT ARE: P060B; P061B; P0122; P0155; P0222; P0316; P0480; P2104; P2110; P2122; P2127; P2132; P2135. *TR
2007 FORD FREESTYLE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE TRANSMISSION WAS MAKING A LOUD NOISE, AND THE VEHICLE STALLED.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NO LONGER OPERABLE. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 98000.
MY CAR ACCELERATES FORWARD WHEN I TRY TO PARK IT. THIS IS VERY DANGEROUS AND LUCKY THAT IT HAS ONLY HAPPENED WHEN I'M ONLY GOING A COUPLE OF MILES AN HOUR AS I AM TRYING TO PARK. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SURGED WHILE IN IDLE. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES REPORTED. THE CONTACT TOOK HER VEHICLE TO DEALER TO BE DIAGNOSED. THE DEALER CLEANED THE THROTTLE BODY UNDER NHTSA ACTION NUMBER: PE11018. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURE WAS ALERTED TO THE FAILURE AND DECLINED TO REPAIR THE VEHICLE AGAIN UNDER NHTSA ACTION NUMBER: PE11018 AGAIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000. THE FAILURE MILEAGE WAS 90,000.
WHILE DRIVING 45 MPH HAD A SUDDEN LOSS OF POWER AND INCREASE RPMS. IMMEDIATELY PULLED OVER. ENGINE IDLE IN PARK MAKES A LOUD HELICOPTER SOUND WHEN ENGAGED IN DRIVE OR REVERSE SOUND IS NOT HEARD AS LOUD. AFTER DOING LENGTHY RESEARCH THIS COMMON PROBLEM WITH CVT TRANSMISSIONS BY FORD AT AROUND THE SAME MILEAGE (70,000MI).FORD HAS YET TO RECALL THESE VEHICLES VOLUNTARILY. DEALERS INSIST TRANSMISSION NEEDS REPLACING (COMMON THEME).NO WAY THOUSANDS OF VEHICLES SHOULD HAVE CATASTROPHIC TRANSMISSION FAILURE AT 70,000! THIS IS A MANUFACTURER AND SAFETY ISSUE. I'M JUST THANKFUL I DIDN'T HAVE MY KIDS IN THE CAR AND TRAVELING ON THE INTERSTATE. *TR
VEHICLE LUNGES BACK WHEN REVERSING AND LUNGES FORWARD WHEN STOPPED AT A LIGHT AND GETTING READY TO ACCELERATE. ODOMETER STOPPED WORKING AND ABS, BRAKE AND TRACTION CONTROL LIGHTS CAME ON. *TR
ONLY WHEN THE AC IS ON DOES THE CAR LUNG/ACCELERATE WHEN I BRAKE AND COME TO A STOP. IT HAS ALSO STALLED OUT ON ME WHEN I HAVE COME TO A STOP IN TRAFFIC (WHEN AC IS ON). LUCKILY IT HAS RESTARTED BUT WHAT ABOUT NEXT TIME. PLEASE HELP. ITS EXPENSIVE TO REPAIR. I BOUGHT IT USED FROM A USED CAR DEALER, NOW IT MAKES SENSE WHY THEY WERE SO QUICK ON APPROVING ME FOR THE LOAN FOR THAT VEHICLE. I AM STILL PAYING IT OFF ($300 MONTHLY) SO PAYING FOR REPAIRS IS OUT OF MY BUDGET FOR SURE. IS THERE A RECALL? *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD LUNGED FORWARD. THE VEHICLE WAS TAKEN TO A DEALER, WHO CLEANED THE THROTTLE BODY HOUSING AND RESET THE COMPUTER BUT THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE WOULD DECELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EMITTED A LOUD GRINDING SOUND. THE MANUFACTURER WAS MADE NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. *TR
MY CAR LUNGES WHEN I PUT THE VEHICLE IN REVERSE FROM PARK AND ALSO WHEN I GO FROM REVERSE TO DRIVE. THE LUNGE IS SIGNIFICANT ENOUGH TO HIT A NEARBY VEHICLE. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE INTERMITTENTLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THE THROTTLE NEEDED TO BE FLUSHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. ...UPDATED 12-24-13 *BF
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE WOULD ACCELERATE INDEPENDENTLY AND CAUSE THE RPMS TO REV. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE LUNGED FORWARD ABNORMALLY BEFORE STALLING. THE CONTACT STATED THAT THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 96,000.
FRONT PASSENGER SEAT BELT WILL NOT LOCK - HASP DOES NOT ENGAGE WITH SPRING CLIP. FRONT PASSENGER SEAT IS UNUSABLE UNTIL THE PROBLEM IS FIXED. BEEN DRIVING FOR 40 YEARS THIS IS THE FIRST TIME I'VE HAD A SEAT BELT FAILURE, BUT IT SEEMS THIS MODEL HAS A PROBLEM. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE REVERSING. THE FAILURE ALSO OCCURRED WHILE IN DRIVE. THE WRENCH WARNING ICON ILLUMINATED AFTER THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 64,800. THE VIN WAS NOT AVAILABLE.
WHEN CAR IS RUNNING THERE IS NOISE COMING FROM TRANSMISSION, (HAS BEEN VERIFY BY A FORD DEALERSHIP) THAT IT NEEDS A TRANSMISSION. IT HAS BEEN GETTING LOUDER AND OUR EXT WARRANTY HAS EXPIRED ACCORDING TO DEALER. COST OF REPAIRS IS $6000 TO $8000. THIS SEEMS TO BE AND ISSUE WITH THIS VEHICLE, BUT FORD MOTOR COMPANY SAID THEY HAVEN'T HEARD OF THIS,FORD ALSO SAID WE SHOULDN'T DRIVE IT, BUT WE HAVE NO CHOICE. CAR ONLY HAS 64'000 MILES. *TR
MY 2007 FORD FREESTYLE TRANSMISSION STARTED SLIPPING RECENTLY. I HAVE ALWAYS TAKEN GOOD CARE OF MY CAR AND MY MECHANIC JUST TOLD ME THAT I NEED A NEW TRANSMISSION. HE ALSO TOLD ME THAT THERE HAVE BEEN MANY PROBLEMS WITH THE 2007 FORD FREESTYLE TRANSMISSIONS. I CANNOT BELIEVE I HAVE TO REPLACE MY TRANSMISSION WHICH COSTS APPROXIMATELY $6,000.00 TO REPLACE. I WILL BE CONTACTING FORD DIRECTLY AS WELL. *TR
STARTED MAKING NOISE LIKE A HELICOPTER. THEN IT WOULDN'T CHANGE OUT OF GEAR. IT IS SHOWING THE WRENCH AND THE ENGINE LIGHT ON. WILL NOT SHIFT TO DIFFERENT GEARS AT ALL. I HAVE 4 GRANDCHILDREN THAT LIVE WITH ME AND THAT RELY ON ME TO GET THEM TO DR APPTS, SCHOOL, AND OTHER PLACES. I ALSO HAVE A PREGNANT DAUGHTER THAT HAS HAD TO RELY ON OTHER PEOPLE TO GET TO HER DRS APPTS. I AM VERY DISAPPOINTED IN THE QUALITY OF THIS CAR. I WOULD NOT RECOMMEND THIS CARE TO ANYONE ELSE. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN SHIFTING GEARS OR DEPRESSING THE BRAKE PEDAL, THE VEHICLE JOLTED. ADDITIONALLY, THE AIR CONDITIONING UNIT WOULD ONLY CIRCULATE WHILE DRIVING. WHILE AT A STOP, THE AIR CONDITIONING WOULD NOT RELEASE COLD AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE MAY HAVE BEEN A TRANSMISSION MALFUNCTION AND A DEFECT WITHIN THE AIR LINES, WHICH POTENTIALLY CAUSED THE AIR CONDITIONING TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
MIDDLE ROW, MIDDLE SEAT, SEAT BELT LOCKED UP. THIS SEAT BELT WAS NOT IN THE FEMALE LOCK, 3-POINT SEAT BELT POSITION. IT WAS UN-ENGAGED. SEAT WAS PUT IN THE DOWN POSITION AND SEAT BELT LOCKED EVEN TIGHTER. THE SEAT WOULD NOT GO IN THE UP POSITION, THE UN-ENGAGED SEAT BELT HAD TO BE CUT SO THAT THE SEAT WOULD GO IN THE UP POSITION. *DT
OVER THE LAST COUPLE OF YEARS, I'VE NOTICED THAT THE VEHICLE WOULD JUMP A LITTLE WHEN SHIFTED INTO GEAR. OCCASIONALLY, THE SAME LITTLE LURCH WOULD HAPPEN AT A STOPLIGHT. TODAY, WHILE STOPPED AT IDLE THE ENGINE REPEATEDLY REVVED OVER THE COURSE OF ABOUT 10 SECONDS CAUSING THE VEHICLE TO JUMP FORWARD EVEN WITH THE BRAKES APPLIED. SHORTLY AFTER, A SIMILAR PROBLEM OCCURRED, BUT NOT AS PRONOUNCED AS THE PREVIOUS EVENT. AFTER THE INCIDENT, THE PERFORMANCE OF THE ENGINE SEEMED TO HAVE DEGRADED AND THE VEHICLE WAS ONLY ABLE TO ACCELERATE VERY SLOWLY. *TR
AFTER STARTING THE 2007 FORD FREESTYLE IT IDOLS ABOUT 1000RPMS. UPON PUTTING IT INTO DRIVE OR REVERSE WHEN YOU LIFT OFF THE BRAKE THE CAR WILL REV UP THE ENGINE TO ABOUT 2000RPMS AND SPEED FORWARD OR BACKWARD. THIS REV OF THE ENGINE LAST APPROXIMATELY 1 SECOND AND THEN THE CAR RETURNS TO NORMAL IDOL SPEED. THIS CREATES A DANGEROUS SITUATION IN WHICH IF YOU DO NOT ANTICIPATE THE ACCELERATION YOU COULD HAVE AN ACCIDENT. *TR
Data synced from NHTSA on May 4, 2026