2009 Ford Fusion Complaint Log

SEVERAL TIMES IN THE LAST 3 MONTHS, INCLUDING TODAY, WHEN THE ABS STARTS, IT LOOSES BREAKING ABILITY. I ALMOST WRECKED THE VEHICLE INTO THE GAS PUMP THIS MORNING AFTER STARTING TO BREAK OFF THE HIGHWAY, COMING INTO THE STATION, THE RIGHT FRONT TIME LOST IT'S GRIP AFTER GOING OVER A RAIN GRATE, THE ABS THEN KICKED IN AND ALL THE SUDDEN MUSH FOR BRAKES. IT IS ONLY EVER CORRECTED AFTER YOU STOP THE CAR, PUT IN PARK, TURN OFF ENGINE FOR SEVERAL MINUTES AND RESTART. BRAKES ARE WORTHLESS UNTIL THE CAR IS "RESET."

WHEN BRAKING ON UNEVEN SURFACES THE BRAKE GOES TO THE FLOOR AND DOESN'T STOP THE CAR PROPERLY. I NEED TO PUT THE CAR INTO PARK AND PUMP THE BRAKE PEDAL TO GET IT WORKING AGAIN. I TRIED TO STOP WHEN APPROACHING A MAIN ROAD FROM A SIDE ROAD. THE MAIN ROAD WAS BEING RESURFACED AND WAS ABOUT 1" OR 2" LOWER THAN THE SIDE ROAD. AS THE FRONT TIRES WERE DROPPING DOWN THE TRANSITION FROM THE NORMAL ROAD TO THE LOWER ROAD I APPLIED THE BRAKE, THE BRAKE PEDAL HIT THE FLOOR OF THE CAR AND DID NOT BRAKE IN A NORMAL AMOUNT IF TIME OR SPACE. IT FELT LIKE THE BRAKE FAILED. I HAD TO HIT THE BRAKE NUMEROUS TIMES TO GET THE CAR TO STOP. THE WHEELS WERE NOT TURNED WHEN THE BRAKE FAILURE HAPPENED. THE BRAKE CONTINUED TO NOT WORK PROPERLY UNTIL I PUMPED IT UP AGAIN. THE BRAKE FAILURE HAPPENED NUMEROUS OTHER TIMES WHEN TRYING TO BRAKE WHEN GOING OVER POTHOLES AND OTHER UNEVEN SURFACES. THE WHEELS ARE ALWAYS STRAIGHT WHEN THE BRAKE FAILURES OCCUR. THE BRAKES SEEM TO FAIL EACH TIME THE FRONT WHEELS ARE GOING DOWN A BREAK IN THE ROAD. THE BRAKES CONTINUE TO NOT WORK CORRECTLY ON ALL SURFACES UNTIL I PUMP THEM UP AGAIN. MY MECHANIC DOES NOT KNOW THE CAUSE OF THIS PROBLEM. THE PROBLEM HAS ALWAYS HAPPENED ON CLEAR, DRY ROADS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ *CN

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHEN THE CONTACT ATTEMPTED TO APPLY THE BRAKES WHILE DRIVING 60 MPH OR MORE, THE BRAKES MALFUNCTIONED. THE CONTACT WOULD HAVE TO ALLOW FOR A SIGNIFICANT DECREASE IN SPEED DUE TO THE EXCESSIVE DISTANCE NEEDED BEFORE THE VEHICLE WAS ABLE TO COME TO A COMPLETE STOP. THE FAILURE ALSO OCCURRED WHENEVER THE ROAD CONDITIONS WERE UNEVEN OR UNSTABLE. THE CONTACT TOOK THE VEHICLE TO THE BRIARWOOD FORD DEALER WHERE IT WAS DETERMINED THAT THE FAILURE WAS RELATED TO NHTSA ACTION NUMBER: PE16017 (SERVICE BRAKES, HYDRAULICS); HOWEVER, THERE WAS NO RECALL. THE DEALER REPLACED THE REAR AND FRONT BRAKES, BUT THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HCU FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (FORD OF PORT RICHEY IN PORT RICHEY, FL) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. MY VEHICLE HAS AN AIRBAG INFLATOR RECALL AS OF JUNE 1ST 2016. A VEHICLE WITH A SAFETY FEATURE DEFECT IS NOT SAFE TO DRIVE, AND LOANER VEHICLES ARE NOT BEING ISSUED. WHY AM I SUBJECT TO INJURY OR POSSIBLE DEATH BECAUSE OF A FAULTY PART THAT HASN'T BEEN REPLACED? MY CAR IS NOT SAFE TO DRIVE BECAUSE OF THE TAKATA RECALL, AND THERE IS NOT YET A REMEDY FOR THE RECALL. IT'S BEEN 15 MONTHS SINCE THE RECALL WAS ISSUED, AND NOTHING HAS BEEN DONE. I'VE BEEN TOLD BY A FORD MOTOR COMPANY CUSTOMER SERVICE REPRESENTATIVE AND THE CUSTOMER SERVICE MANAGER, THAT THERE IS NO ISSUE WITH THE VEHICLE AND IT IS SAFE TO DRIVE. WHICH IS WRONG BECAUSE IF EVERYTHING WAS FINE THEN THERE WOULDN'T BE A RECALL ON IT. AND WHY IS IT THAT FORD ISN'T GIVING OUT LOANER OR RENTAL VEHICLES TO CONSUMERS WHO ARE AFFECTED BY THE RECALL? WHY IS IT THAT NHTSA AND HONDA ADVISE THAT THEIR VEHICLES EFFECTED BY THE RECALL ONLY BE DRIVEN TO AN AUTHORIZED DEALER FOR REPAIR, BUT FOR FORDS NHTSA SAYS THEY ARE SAFE TO DRIVE? IT SHOULDN'T MATTER WHAT MAKE OR MODEL, IF IT IS AFFECTED BY THE RECALL THEN IT ISN'T SAFE TO DRIVE. I SHOULD NOT BE EXPECTED TO DRIVE AN UNSAFE VEHICLE, JUST BECAUSE THE PARTS AREN'T AVAILABLE. THAT IS PUTTING SO MANY LIVES AT RISK. I, AS SHOULD OTHERS AFFECTED, BE ISSUED A LOANER OR RENTAL VEHICLE AT THE COMPANIES EXPENSE, FOR HAVING A DEFECTING PART IN THEIR VEHICLE. WE SHOULDN'T HAVE TO WAIT AROUND LIKE A SITTING DUCK HOPING THAT NOTHING HAPPENS. THIS NEEDS TO ADDRESSED AND FIX RIGHT AWAY.

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (KEN STOEPEL FORD LINCOLN, LOCATED AT 400 SIDNEY BAKER ST S KERRYVILLE, TX 78028) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT STATED THAT HE DID NOT WANT FORD TO BE EXEMPT FROM REPAIRING THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/02/17*LJ *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PAT MILLIKEN FORD INC, 9600 TELEGRAPH RD, REDFORD, MI 48209) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT OBSERVED THAT THE DASHBOARD PANEL BEGAN TO FAIL/WARP NEAR THE PASSENGER AIR BAG. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE PANEL WAS SEPARATED AND THERE WAS A BULGE WHERE THE AIR BAG WAS LOCATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (O'MEARA FORD, 400 W 104TH AVE, NORTHGLENN, CO, 80234) WHERE IT WAS DIAGNOSED THAT THE PANEL NEEDED TO BE REPLACED. SINCE IT WAS AN UPHOLSTERY REPAIR, THE CONTACT WAS ADVISED TO CALL AN AUTO BODY SHOP. THE MANUFACTURER CONFIRMED THAT THERE WAS NO RECALL AND STATED THAT THE FAILURE WAS NOT SOMETHING THAT THEY WOULD COVER. THE MANUFACTURER DID NOT OFFER ANY ADDITIONAL ASSISTANCE EXCEPT FOR REFERRING THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MULLINAX FORD OF CENTRAL FLORIDA AT (407) 410-2013 (1551 E SEMORAN BLVD, APOPKA, FL 32703) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED POMPANO FORD LINCOLN (2741 N FEDERAL HWY, POMPANO BEACH, FL 33064 (888) 718-9266) AND AUTONATION FORD FORT LAUDERDALE (1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304). THE DEALERS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. I GOT THE RECALL NOTICE JUNE 1, 2016. IT IS NOW OCTOBER 20, 2017, AND NONE OF THE FORD DEALERS I HAVE CONTACTED HAVE HAD THE PARTS SINCE THE RECALL. I UNDERSTAND IT TAKES SOME TIME TO ADDRESS A RECALL PROBLEM, BUT IT HAS BEEN MORE THAN A YEAR. THE DEALERS SAY THERE IS NO WAY TO DISABLE THIS BOMB IN MY CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MALL OF GEORGIA FORD AT (678) 515-9339 (4525 NELSON BROGDON BLVD NE, BUFORD, GA 30518) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (JOHN BLEAKLEY FORD IN LITHIA SPRINGS, GA, 770-941-9000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SILVA FORD (200 S MADERA AVE, MADERA, CA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED CRASH HIT BACK, AIR BAG DID NOT GO OFF. UPDATED 8/7/18

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (HARBIN FORD/CHEVROLET IN SCOTTSBORO, AL, 256-259-6400) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS

TAKATA AIRBAG RECALL NHTSA 16V384; MANUFACTURER RECAL 16S26

TAKATA RECALL THIS RECALL HAS BEEN KNOWN SINCE JUNE 2016, AND THERE IS STILL NO RESOLUTION FOR MY VEHICLE. I'VE BEEN TOLD REPLACEMENT PARTS ARE STILL NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RAPIDS FORD LINCOLN LLC AT (715) 422-0000 (4330 8TH ST S #100, WISCONSIN RAPIDS, WI 54494) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *TT

TAKATA RECALL. RECEIVED TAKATA RECALL IN JULY 2016 AND HAVE NOT BEEN ABLE TO GET THESE KILLER AIR BAGS REPLACED MORE THAN A YEAR LATER!!!

TAKATA RECALL WE HAVE BEEN INFORMED OF THIS DANGEROUS AIRBAG RECALL IN EFFECT SINCE 2016 AND HAVE BEEN TOLD THAT THE PART TO REPAIR THIS IS NOT YET AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GULLO FORD OF CONROE (925 INTERSTATE 45 S, CONROE, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (COVINGTON FORD, 9101 MARTIN LUTHER KING JUNIOR AVE, COVINGTON, GA 30014) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WRAY FORD, 2851 BENTON RD, BOSSIER CITY, LA 71111) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE AND NOT TO OCCUPY THE PASSENGER SEAT. THE MANUFACTURER WAS NOT NOTIFIED DUE TO THE PHONE CALL BEING DISCONNECTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BAYTOW FORD (4110 INTERSTATE 10 SERVICE RD, BAYTOWN, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (FUTURE FORD LINCOLN, 650 AUTOMALL DR, ROSEVILLE, CA 95661) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE PASSENGER FRONT AIRBAG INFLATOR COULD RUPTURE IF INVOLVED IN CRASH. ISSUE WAS IDENTIFIED IN 2016 AND THERE IS STILL NO REMEDY AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL IN 2016 I RECEIVED A RECALL NOTICE FOR MY AIRBAGS AND HAVE NOT RECEIVED ANY ASSISTANCE TO GET THIS FIXED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GEORGE BALLENTINE FORD-LINCOLN, 1305 SC-72 BUSINESS, GREENWOOD, SC 29649, 864-223-6656) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL

"TAKATA RECALL" - RECEIVED FIRST LETTER OF NOTIFICATION JULY 2016 FROM FORD MOTOR CO., THE SECOND ONE DECEMBER 2017, AND THE THIRD ONE JUNE 2018 AND AFTER CALLING THE SERVICE DEPARTMENT EACH TIME WAS TOLD I WOULD BE NOTIFIED WHEN PARTS COME IN. SO FAR NO CALLS. PLEASE ADVISE. THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THE REMEDY AND PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE A RECALL REPAIR APPOINTMENT WITH EARNHARDT FORD (7300 W ORCHID LN., CHANDLER, AZ 85226 (480) 893-0000) OR CHAPMAN FORD SCOTTSDALE (3950 89TH ST., SCOTTSDALE, AZ 8251, (480) 420- 1460), WHICH WAS UNACCEPTABLE TO THE CONTACT. THE LOANER VEHICLE OPTION WAS ALSO NOT A CONVENIENCE AS THE CONTACT NEEDED TO KNOW WHEN THE MANUFACTURER MAY PROVIDE THE REMEDY AND PART TO THE DEALER BUT HAD NO ETA. THE MANUFACTURER WAS NOTIFIED TO ADDRESS PARTS AVAILABILITY AND THE LOANER VEHICLE PROCESS. THE CONTACT HAD NOT EXPERIENCED A FAILURE YET. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL... MY DAUGHTER WENT TO PITTSBURGH TO ATTEND SCHOOL AND USES OUR FORD FUSION. WELL OVER A YEAR AGO, SHE RECEIVED A RECALL ON THE AIRBAG. SHE IS AFRAID OF DRIVING IN THIS DEATH-TRAP WITH FRIENDS BUT FORD - AFTER MORE THAN A YEAR -- STILL WON'T GIVE HER A DATE FOR THE REPAIR. THE WHOLE FAMILY IS SCARED FOR HER. I HAD A GM PRODUCT THAT HAD THE SAME PROBLEM AND THEY WERE ABLE TO MAKE THE FIX SEVERAL MONTHS AGO. CAN YOU HELP HER GET THE PROPER FIX IN PITTSBURGH BEFORE SHE AND HER FRIENDS ARE SERIOUSLY HURT OR KILLED IN THIS FORD VEHICLE? FORD KEEPS DRAGGING ITS FEET AND DOES NOT SEEM TO CARE. PLEASE HELP! I LOOK FORWARD TO HEARING FROM YOU. MUCH THANKS, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

BRAKES STARTING GOING TO THE FLOOR ON BUMPS. STARTING HAPPENING FREQUENTLY SO I TOOK IN FOR REPAIR AND HAD TO HAVE A NEW ABS SENOR INSTALLED. I DID A REFURBISHED ONE WITH A THREE YEAR WARRANTY IN ORDER TO SAVE SOME MONEY. IT STILL COST @$550.

" TAKATA RECALL" HAVE NOT BEEN NOTIFIED OF REMEDY AS OF YET. ONLY RECEIVED FIRST NOTICE. SAID TO RECEIVE SECOND NOTICE BEFORE RECALL COULD BE DONE.

AFTER COMING TO A HARD STOP ON INTERSTATE DUE TO A CRASH AHEAD BRAKE PEDAL WENT SOFT AND BRAKING WAS DIMINISHED. I TOOK THE VEHICLE TO A NEARBY FORD DEALER AND THEY BLED THE BRAKES AND ENGAGED THE ANTI-LOCK SYSTEM IN A GRAVEL LOT TO 'RESET' THE SYSTEM. I TREATED THIS AS A ON OFF ANOMALY UNTIL I SAW IN THE NEWS THAT OTHERS HAVE ALSO EXPERIENCED THIS.

I WAS PARKING MY 09 FUSION AT MY SON'S PRESCHOOL, AND WAS ALMOST STOPPED IN THE SPOT, WHEN MY CAR VIOLENTLY AND UNEXPECTEDLY ACCELERATED FORWARD UP OVER A 4 INCH CURB. I PRESSED ON THE BRAKE AS HARD AS I COULD, BUT IT WAS THE TREE THAT I HIT THAT STOPPED ME. THERE WAS NO DAMAGE TO THE CAR, BUT I HAD BOTH MY CHILDREN (4 YEARS OLD AND 11 MONTHS OLD) IN THEIR CAR SEATS WITH ME AT THE TIME. THIS IS THE SECOND TIME IT HAS HAPPENED WHILE PARKING. BOTH TIMES I WAS GOING LESS THAT 10 MPH AND WAS ALMOST AT A COMPLETE STOP WHEN THE CAR UNEXPECTEDLY LURCHED FORWARD. WILL NOT PUT MY CHILDREN BACK IN THIS VEHICLE UNTIL THIS PROBLEM IS FIXED; IS NOT DRIVE-ABLE.

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE ABS RANDOMLY ENGAGED WHEN THE BRAKES HAD NOT BEEN APPLIED. EACH TIME THE FAILURE OCCURRED, THE CONTACT HAD TO PUMP THE BRAKE PEDAL BECAUSE IT TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RECOMMENDED THAT THE VEHICLE BE DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE16017 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. UPDATED 06/21/17*LJ *CN

THE BRAKES WILL RANDOMLY GET SPONGY AND GO TO THE FLOOR WHEN APPLIED IN AN EMERGENCY SITUATION. ALSO THE BRAKES WILL FEEL SPONGY AND GO TO THE FLOOR WHEN APPLIED AND THE VEHICLE IS TRAVELING OVER BUMPS IN THE ROAD. NEITHER MY HUSBAND OR MYSELF HAVE NOT HAD AN ACCIDENT IN THIS VEHICLE BUT HAVE HAD TO EXIT THE ROADWAY TO AVOID REAR ENDING OTHER VEHICLES. ALSO THE VEHICLE HAS TRAVELED INTO INTERSECTIONS PRIOR TO STOPPING WHEN ATTEMPTING TO STOP WHILE TRAVELING OVER BUMPS. THIS IS EXTREMELY DANGEROUS AND SCARY AND AS A RESULT WE CAN'T ALLOW OUR CHILDREN TO DRIVE THIS VEHICLE. WE PREVIOUSLY HAD A 2007 FORD FUSION IN WHICH MY DAUGHTER REAR ENDED ANOTHER CAR IN TRAFFIC WHEN SHE APPLIED THE BRAKES AND THAT FORD FUSION WAS TOTALED. WHEN THE BRAKES ARE NOT HAVING THE ABOVE PROBLEMS, IT IS A GREAT CAR TO DRIVE. THESE BRAKE ISSUES MAKE ME A VERY UNCOMFORTABLE DRIVER AS WE HAVE A LOT OF BUMPY ROADS IN MY CITY. IT ALSO MAKES TRAVELING VERY DIFFICULT AS I DON'T KNOW WHAT TYPE OF ROAD SURFACES I MAY ENCOUNTER. THE VEHICLE HAS BEEN TO THE SHOP ABOUT THESE ISSUES BUT THEY NEVER FIND A PROBLEM. *TR

THE FIRST TIME THIS HAPPENED WAS 3-4 YEARS AGO. MY WIFE WAS BRAKING AT A STOP LIGHT AND HIT A SMALL POTHOLE IN WHICH THE BREAK PETAL WENT ALL THE WAY TO THE FLOOR AND SHE WAS ABLE TO COME TO A FULL STOP EVEN THOUGH IT TOOK A LOT LONGER TO DO SO. SHE PULLED OVER AND I HAD TO PICK HER UP AND TOOK THE CAR INTO A LOCAL BREAK REPAIR CHAIN. BY THE TIME THEY WERE ABLE TO CHECK IT OUT THE BREAKS WERE WORKING FINE AGAIN. WHEN WE DESCRIBED THE ISSUE THEY COULD NOT FIND ANY REPORTS OF THIS ON THE INTERNET. I BELIEVE THIS WAS THE FIRST TIME THE BREAK FLUID WAS CHANGED SINCE THE LOCATIONS INDICATED WET OR DIRTY BREAK FLUID CAN CAUSE THESE SYMPTOMS. THIS HAPPENED A FEW MORE TIMES TO MY WIFE AND SHE DECIDED SHE WOULD NO LONGER DRIVE THE CAR. I THEN STARTED DRIVING AND AGAIN IN A SIMILAR SCENARIO IN WHICH I WAS BREAKING AND RAN OVER A MANHOLE COVER THE BREAKS WENT TO THE FLOOR AND WAS DIFFICULT TO STOP THE CAR. I AGAIN TOOK IT TO ANOTHER BREAK SPECIALIST FRANCHISE AND THEY COULD NOT FIND AN ISSUE WITH THE CAR OR ON THE INTERNET ALTHOUGH THE BREAKS PEDAL HAS BECOME SOFT AND HAS REMAINED THAT WAY. BREAK FLUID WAS CHANGED AGAIN FOR BEING DIRTY. MY BREAKS HAVE CONTINUED TO BE SOFT AND WILL REPLICATE THE ISSUE WHEN BRAKING AND HITTING A BUMP BUT APPEARS TO BE ONLY WHEN THE BUMP HITS THE FRONT RIGHT WHEEL. I NEED TO GET MY BREAK PADS REPLACED NOW AND DECIDED TO RESEARCH THIS ISSUE AGAIN AND I AM FINDING THAT THIS IS A VERY COMMON PROBLEM. WHY HASN'T FORD RECALLED THIS PRODUCT OR DOING ANYTHING TO MAKE IT RIGHT WITH THEIR CUSTOMERS.

SOFT BRAKE PEDDLE AFTER HITTING BUMP IN HIGHWAY. PEDDLE TO FLOOR AND HAD TO PUMP HARD TO GET THE CAR TO STOP. FINALLY STOPPED IN THE INTERSECTION. HAS OCCURRED ON 4 OCCASIONS OVER A 2 YEAR PERIOD. BRAKING FINALLY IMPROVES AFTER A SHORT PERIOD OF TIME. WAS IN A 45 MPH SPEED ZONE NEAR HOME ON 3 OF THE OCCURRENCES.

PASSENGER SIDE, DASH BOARD AIR BAG PANEL IS BULGING ABD SEPARATING. FORD STATES NOT A RECALL AND NOT COVERED BY EXTENDED WARRANTY. I GOOGLED THE PROBLEM AND IT SEEMS LIKE HUNDREDS OF PEOPLE HAVE SAME ISSUES. HOW IS THIS NOT A RECALL?! IS MY CAR SAFE TO DRIVE LIKE THIS? WILL AIRBAG POP OUT FOR NO REASON? WILL I WORK UPON IMPACT? I DON'T HAVE SPARE MONEY TO FIX (REASON I BOUGHT AN EXTENDED WARRANTY). VERY DISSATISFIED WITH FORD.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARANFA FORD (1370 E MAIN ST, BELLEVUE, OH 44811, (419) 483-3535) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SEVERAL TIMES OVER THE PAST YEAR, I HAVE HAD AN ISSUE WITH LOSING BRAKE PRESSURE AFTER MY ABS BRAKES WERE ACTIVATED. THE FIRST TIME IT HAPPENED WAS ON A COUNTRY ROAD. I HIT THE BRAKES PRETTY HARD TO AVOID HITTING A DEER. AFTER THE ABS ACTIVATED, THE BRAKE PEDAL WENT TO THE FLOOR BEFORE BRAKES WOULD WORK. I CALLED A FRIEND OF MINE THAT IS A FORD CERTIFIED TECHNICIAN. HE HAD ME PUMP THE BRAKES SEVERAL TIMES AND THE PEDAL CAME BACK UP. ANOTHER TIME I WAS APPROACHING A RED LIGHT DOING ABOUT 10 MPH WHEN ONE TIRE HIT A DIP IN THE ROAD AND THE OTHER TIRE DID NOT. THE ABS ACTIVATED AND I HAD THE SAME PROBLEM WITH THE BRAKE PEDAL. AFTER A FEW DAYS, THE BRAKE PEDAL FREED UP AND WAS BACK TO NORMAL. ANOTHER TIME, I WAS PULLING OFF THE SIDE OF THE ROAD AND AS THE FIRST TIE WENT OFFROAD, THE ABS ACTIVATED. AGAIN THE BRAKE PEDAL WENT TO THE FLOOR AND WAS SOFT. PUMPING THE BRAKES NO LONGER WORKED AND BRAKING DISTANCE WAS LONGER. I TOOK THE CAR TO A MECHANIC SEVERAL TIMES. HAD BRAKES, ROTORS AND PISTONS REPLACED BUT IT STILL CONTINUES TO HAPPEN EVERYTIME THE ABS BRAKES ACTIVATE. IT HAPPENED A FEW MORE TIMES DURING WINTER DRIVING CONDITIONS. THE PEDAL FREES UP ON ITS OWN AFTER A FEW DAYS BUT I HAVE TO DRIVE MUCH SLOWER AND START BRAKING EARLIER. I GOOGLED THE PROBLEM TO SEE IF THERE WERE OTHER PEOPLE HAVING THE SAME ISSUE AND FOUND IT THAT THERE HAVE BEE. SEVERAL COMPLAINTS. I FOUND SOME INFORMATION CLAIMING THAT A PIN IN THE HYDRAULIC CONTROL UNIT IS TO BLAME BUT IM NOT SURE. AS STATED, I HAD THE CAR TO A MECHANIC SEVERAL TIMES AND THEY CANT SEEM TO PINPOINT A PROBLEM. *TR

TAKATA RECALL. I HAVE BEEN TRYING FOR NEARLY 2 YEARS FOR FORD TO RESOLVE THIS INFLATOR ISSUE. I'VE BEEN TOLD MULTIPLE TIMES THE PARTS ARE NOT YET AVAILABLE. I UNDERSTAND THIS IS A VERY LARGE RECALL, BUT 2 YEARS IS UNREASONABLE. I NEED THIS REPAIRED AS SOON AS POSSIBLE.

FUEL PUMP OVERHEATED AND PUMP, SENDING UNIT, AND WIRING HARNESS ALL MELTED AND DESTROYED. DISCOVERED UPON BEING UNABLE TO START CAR. NO SIGN OF ISSUES PRIOR TO THIS

I WAS DRIVING ALONG ABOUT 25 MPH AND HAD TO STOP AT A TURN ON A METAL PLATE AND THE ABS PULSED BECAUSE THE PLATE WAS SLIPPERY. AFTER THE ABS PULSED THE BRAKE PEDAL WENT SOFT AND HAD TO BE PUSHED TO THE FLOOR TO STOP THE CAR, WITH NO BRAKES UNTIL THE PEDAL GOT TO THE FLOOR. IT REMAINED THIS WAY FOR SEVERAL BLOCKS THEN RETURNED TO NORMAL AFTER PUMPING THE BRAKE AND TURNING THE CAR OFF AND ON. BONNELL FORD DEALER RAN DIAGNOSTICS AND IT PULLED NO CODES SO THEY TOLD ME THERE WAS NOTHING WRONG. 4 MONTHS LATER I WAS DRIVING ON A SNOWY RODE ABOUT 25 MPH AND SWERVED WHILE BRAKING TO AVOID A DOWNED TREE. ABS PULSED AND AGAIN THE PEDAL WENT TO THE FLOOR, AND THE BRAKE REMAINED SOFT AFTER THE ABS EVENT. AGAIN NO BRAKE PEDAL FEEL AND THE BRAKE HAS TO BE PUSHED TO THE FLOOR TO ENGAGE AT ALL. IT REMAINED THIS WAY AFTER PUMPING AND RESTARTING THE CAR. IMMEDIATELY BROUGHT IT TO THE FORD DEALER WITH THE BRAKE STILL SOFT, AND TOLD THEM TO REPLACE THE HCU. THEY RAN THE SAME DIAGNOSTICS BUT DID NOT ADDRESS OR ACKNOWLEDGE THE SOFT BRAKE PEDAL AND DIMINISHED BRAKING, ADVISED AGAINST REPLACING THE HCU, RETURNED IT TO ME SAYING THERE WAS NO PROBLEM BECAUSE IT WAS NOT PULLING CODES. BONNELL FORD AND FORD MOTOR COMPANY CUSTOMER SERVICE HAS TOLD ME TO KEEP DRIVING IT WITH THE FAULTY BRAKES AND KEEP TAKING IT BACK TO THE DEALER. CUSTOMER SERVICE TOLD ME TO TAKE IT TO MORE FORD DEALERS TO GET MORE OPINIONS, EVEN THOUGH I TOLD THEM IT WAS NOT SAFE TO DRIVE BECAUSE OF THE DIMINISHED BRAKING.

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD SEVERAL TIMES WITHOUT WARNING. THE BRAKE CALIPERS AND BRAKE PADS WERE REPLACED MORE THAN TWICE, BUT THE FAILURE CONTINUED. THE CONTACT WAS UNCERTAIN IF THE HCU FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.