2012 Ford Fusion Complaint Log

A COUPLE WEEKS AGO I STARTED MY VEHICHE TO LEAVE WORK. WHEN TRYNG TO STEER THE CAR, I NOTICED IT VERY DIFFICULT TO TURN. I NOTICED THEN ON THE DASH BOARD A POWER STEERING ASSIST FAULT. I WAS ABLE TO DRIVE CAR HOME AND LEFT IT PARKED UNTIL SOME INVESTIGATION ONLINE TO AS WHAT THE PROBLEM WAS. I PULLED UP A REPORT FROM FORD MOTOR CO. THAT THER WAS A SAFETY RECALL 15S18 FOR CERTAIN MODELS AND MODEL YEARS. FORD FUSION 2011-2012 WAS ON THE LIST WITH BUILD DATES SEPT. 7, 2010-FEB. 28, 2012. I CALLED THE FORD CUSTOMER SERVICE NUMBER 1-866-436-7332 TO CONFIRM THERE WAS A SAFETY RECALL FOR THE POWER STEERING AS WELL AS THE PASSAHGER AIRBAG MODULE. THE GENTELMAN TOLD ME AFTER I GAVE HIM MY VIN NUMBER THAT THE TWO SAFETY RECALLS WERE WITHIN MY VIN NUMBER. I THEN PROCEEDED TO SCHEDULE MAINTENANCE ON BOTH SAFETY DEFECTS ON MY CAR SET FOR 3/8/19. LATER IN THE DAY, THE SERVICE DEPT. NOTIFIED ME THAT THE STEERING FAILURE WAS NOT UNDER THE RECALL BECAUSE OF THE BUILD DATE OF THE VEHICHLE. I CALLED FORD BACK ON 3/12/19 FOR ANOTHER VERIFICATION OF THE EFFECT THAT THE POWER STEERING WAS NOT COVERED UNDER RECALL, EVEN THOUGH CAR YEAR AND MILEAGE WAS WITHIN EXTENDED COVERAGE OF A SAFETY RECALL. THEY TOLD ME AGAIN THAT THE STEERING FAILURE WAS NOT UNDER RECALL DUE TO BUILD DATE AND THERE WAS NOTHING ELSE THEY COULD DO. THEY RECOMMENDED I CONTACT NHTSA.GOV TO REPORT THIS ISSUE. DUE TO THE FACT THAT THE POWER STEERING FAILURE WAS A SAFETY RECALL IN PREVIOUS 2011-2012 FORD FUSIONS DOES NOT HELP EXPLAIN THAT A SAME SAFETY FAILURE WOULD NOT BE INCLUDED IN OTHER MFG. DATE VEHICLES WITH A SEPERATE DATE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. LYNCH FORD (410 US 30, MT VERNON, IA 52314) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING THE VEHICLE ON A CITY STREET WHEN THE BREAK ABS LIGHT CAME ON. TOOK IT TO THE FORD DEALERSHIP AND THEY INFORMED ME THAT THE HYDRAULIC CONTROL AND THE ELECTRIC CONTROL WHERE IN NEED OF REPAIR AT A TOTAL OF $2749. THIS IS A WEIRD ISSUE THAT SEEMS LIKE IT SHOULD BE RECALLED. THE CAR WAS WORKING PERFECTLY AND I HAVE GOTTEN ALL THE TUNE UPS AND KEPT THE CAR UP.

TAKATA RECALL TRANMISSION SOMETIMES DOES NOT SHIFT CORRECTLY

TAKATA RECALL - FORD IS LIMITING THE NUMBER OF AIRBAGS BEING SENT TO THE DEALERSHIP HERE IN ROANOKE VA TO 6 PER WEEK. THIS WILL MAKE IT SOME 10 TO 12 WEEKS BEFORE MY CAR IS REPAIRED. ADDITIONALLY, I HAVE ASKED A NUMBER OF TIMES HERE AND AT THE FORD DEALERSHIP IN MANASSAS VA IF MY VEHICLE WAS INVOLVED IN THIS PROBLEM, AND WAS ALWAYS TOLD NO. WHY WAS FORD ALLOWED TO HOLD BACK ON THIS PROBLEM FOR SO LONG? WAS THERE A COVERUP BY FORD OF THE PROBLEM?

WHILE DRIVING AWAY FROM MY CURBSIDE PARKING SPOT TO GO TO WORK, THE DASHBOARD LIGHTS STARTED FLASHING AND SAID SOMETHING ALONG THE LINES OF "BREAK SYSTEM FAILURE" OR "CHECK BREAK SYSTEMS", AND I WAS UNABLE TO BRAKE AT ALL. I MANAGED TO CHANGE COURSE AND PULL OVER AND LET THE CAR STOP ON ITS OWN. ONCE STOPPED, I TURNED THE CAR OFF AND THEN BACK ON AGAIN. I TRIED TO SLOWLY MOVE AND THEN BRAKE, AT WHICH TIME THE BRAKES WERE SUCCESSFUL AND STOPPED THE CAR. I DROVE THE SHORT DISTANCE BACK TO MY HOUSE AND TOOK AN ALTERNATE VEHICLE. THIS IS INCREDIBLY CONCERNING CONSIDERING I CARRY MY WIFE AND THREE CHILDREN IN IT AND WE FREQUENTLY TAKE LONG ROAD TRIPS TO SEE FAMILY. HAD THIS HAPPENED ON ONE OF THOSE TRIPS, ESPECIALLY WHILE DRIVING LONG DISTANCES ON FREEWAYS THAT TEND TO BOTTLENECK, THE RESULTS COULD HAVE BEEN DEVASTATING, NOT JUST FOR US BUT ALSO OTHERS.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING, THE POWER STEERING AND ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE POWER STEERING SEIZED, BUT THE CONTACT WAS ABLE TO SAFELY PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S HOUSE. KOONS FORD SILVER SPRING (3111 AUTOMOBILE BLVD #1, SILVER SPRING, MD 20904, (855) 458-6764) STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 112,000.

I HAVE A 2012 FORD FUSION ELECTRIC POWER STEERING WENT OUT ON ME WHILE DRIVING IT ON 2-14-2019 ON THE 99 FREEWAY IN SACRAMENTO CA HAD TO HAVE IT TOW WENT GOT ON COMPUTER BECAUSE ITS A SAFETY PROBLEM AND THERE WAS A RECALL ON THE CAR CALL FORD AND THEY SAID THERE NO RECALL FOR THAT CAR ONLY AIR BAGS I NEED TO NO WHAT I CAN DO ME AND MY KIDS COULD HAVE CRASH

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO BOB WONDRIES FORD (400 S ATLANTIC BLVD, ALHAMBRA, CA 91801, (626) 380-9079) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

I WAS DRIVING TO SCHOOL AND SUDDENLY GOT A MESSAGE ON THE DASHBOARD THAT READ 'SERVICE POWER STEERING NOW.' I LOOKED IT UP TO FIND OUT THAT IT IS A VERY COMMON PROBLEM IN A LOT OF FORD FUSIONS. MINE IS A 2012 WITH 63K MILES AND VERY WELL TAKEN CARE OF. I WOULD LIKE AND HOPE FOR THERE TO BE A RECALL ON THIS SO I CAN GET IT FIXED INSTEAD OF PAYING FORD ALL THAT MONEY.

I FOUND OUT AFTER MY STEERING RANDOMLY STOPPED WORKING THAT THERE WAS A SAFETY RECALL. I'VE HAD THE CAR FOR ABOUT 3 YEARS NOW AND FORD IS REFUSING TO FIX IT. THEY SAID SINCE IT IS OVER 150K MILES THAT THEY DONT HAVE TO. THEY NEVER EVEN NOTIFIED ME ABOUT THE RECALL OR IT WOULD HAVE BEEN FIXED ALREADY. THE CAR WAS BEING DRIVEN THE THE POWER STEERING SHUT OFF. NOW I CANT DRIVE THE CAR AT ALL AND SHOULDNT HAVE TO PAY TO FIX IT. I CALLED CUSTOMER SERVICE AND THE DEALERSHIP WOULDNT HELP ME .

MY 2012 FORD FUSION V6 3.5 HAS A STEERING PROBLEM, STARTED THE CAR PU IT IN GEAR AND STARTED TO DRIVE AND HAD A HARD TIME STEERING . THE DASH HAD A FLASHING MESSAGE SERVICE POWER STEERING AND SENATRAC NEEDS SERVICED FORD DOESN'T HAVE THIS UNDER THE RECALL BECAUSE OF THE MOTOR ,HOWS IS THIS POSSIBLE IF YOU HAVE A STEERING PART THAT HAS A DEFECT DOESN'T MEAN THE MOTOR OR DATE IT WAS MANUFATCURED HAS ANY THING TO DO WITH FAULTY DESIGN FORD AND THE GOVERMENT NEED'S TO STEP UP AND ADDRESS THE ISSUE, IT COULD OF HAPPENED WHILE DRIVING AND CAUSED AN ACCIDENT OR EVEN A FATALITY IF NOT ADDRESSED, JUST BECAUSE OF NO INJURIES OR FATALITIES DOESN'T MEAN IT CAN'T HAPPEN. I SEEN ALOT OF COMPLAINTS TO THIS PROBLEM WHY CAN'T A PERSON HAVE A SAFE VEHICLE LET'S GET THE ISSUE FIXED!!!!!!

THE DRIVER SEAT, WHEN I TURN ON THE HEATED SEAT IT GETS SO HOT IT BURNS YOU.

LOSS OF POWER STEERING, SERVICE POWER STEERING NOW, WARNING ON DASH. CODE READS STEERING COLUMN ANGLE SENSOR, FAILURE OCCURED WHILE IN MOTION, INNER CITY TRAFFIC

TAKATA RECALL. SO FAR MY FORD DEALERSHIP NOR FORD MOTOR CO. HAS NOT CONTACTED ME ABOUT THE RECALL OF MY AIRBAG'S. IS THERE IN FACT A RECALL OF MY VEHICLE OR NOT?

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED, AND THE POWER STEERING AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE ENGINE WAS POWERED OFF. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WITHOUT POWER STEERING ABILITY. THE CONTACT CALLED SUNKLAND FORD AT (760) 241-7751 (LOCATED AT 15330 PALMDALE RD, VICTORVILLE, CA 92392) AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,792.

POWER STEERING WARNING LIGHT ON DASH CAME FLASHED AND STAYED ON, VEHICLE VERY HARD TO STEER

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). EMPIRE FORD OF NEW BEDFORD (395 MT PLEASANT ST, NEW BEDFORD, MA 02746, (508) 996-5611) INDICATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST FOR THE PART FOR MONTHS. THE DEALER WAS CONTACTED FOR SEVERAL MONTHS AND PROVIDED THE PART FOR THE RECALL REPAIR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. THE CONTACT HAD TO TURN THE ENGINE OFF, WAIT A FEW MINUTES, AND RESTART THE ENGINE TO REBOOT THE POWER STEERING. THE FAILURE MADE TURNING THE STEERING WHEEL DIFFICULT AND EXCESSIVE STRENGTH HAD TO BE USED. THE "POWER ASSIST FAULT" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 15V340000 (AIR BAGS). THE FAILURE MILEAGE WAS 85,000.

ON MULTIPLE OCCASIONS I GO OUT TO START MY CAR IN THE MORNINGS & I SEE A WARNING ON MY DASHBOARD STATING POWERSTEERING FAULT. WHEN I ATTEMPTED TO BACK OUT OF MY DRIVEWAY I AM UNABLE TO TO TURN THE STEERING WHEEL. I PULL BACK INTO THE DRIVEWAY SO THAT IM NOT BLOCKING THE ROAD. I CUT THE CAR OFF WAIT A MINUTE AND RESTART AND IT STARTS WORKING AGAIN. I SAW THAT THERE'S A RECALL FOR THE POWERSTEERING. I CONTACTED THE LOCAL DEALERSHIP SETUP AN APPOINTMENT. TOOK THE CAR IN & TOLD ME THEY COULD NOT FIX IT BECAUSE IT DIDN'T SHOW THE CODE DURING THE DIAGNOSTIC. THEY THEN TOLD ME THAT NEXT TIME IT HAPPENED TO NOT SHUT OFF THE CAR AND BRING IT IN OR TAKE A PICTURE. I DON'T KNOW HOW I CAN BRING IT IF I CAN'T DRIVE IT AND A TOW TRUCK ISN'T GOING TO PUT A RUNNING CAR ON THE BACK OF THEIR TRUCK. I DON'T UNDERSTAND IF I COME TO YOU WITH A PROBLEM THAT FALLS INTO A RECALL WHY NOT JUST GO AHEAD & REPLACE IT? I DON'T WANT TO BE IN THE CAR WITH MY KIDS DRIVING AND THIS HAPPENS & I CRASH. LORD FORBIDS IF ANYTHING HAPPENS TO ANY OF US NOR ANYONE ELSE WHEN THIS HAPPENS.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, BEAVERCREEK, OH 45434) WHO STATED THAT FORD HAD NOT PROVIDED PARTS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILL MARINE FORD (1182 W MAIN ST, WILMINGTON, OH 45177, (937) 382-3858) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DOVI MOTORS INC. (263 TOMPKINS ST, CORTLAND, NY 13045, (607) 756-2801) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING TO TURN LEFT, THE STEERING LOST POWER WITHOUT WARNING AND THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A RECALL REGARDING THE AIR BAGS. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. THE CONTACT WAS INFORMED TO CALL THE DEALER AND THAT BOTH THE STEERING AND AIR BAG WOULD BE REPAIRED FOR FREE. THE VEHICLE WAS TAKEN TO FIVE STAR FORD STONE MOUNTAIN (678-384-4242, LOCATED AT 3800 US-78, SNELLVILLE, GA 30039) WHERE THE CONTACT WAS INFORMED THAT THE STEERING WOULD NOT BE COVERED. THE CONTACT CALLED THE MANUFACTURER BACK AND WAS INFORMED THAT THE REPRESENTATIVE WHO STATED THAT BOTH PARTS WOULD BE COVERED MADE A MISTAKE; THEREFORE, THE STEERING WOULD NOT BE COVERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

MY VECHICLE IS IN MOTION AND THEN ALL OF A SUDDEN THE STEERING WHEEL LOCKS,THE CAR MAKES NOISES AND I GET AN ERROR ON MY DASHBOARD THAT SAYS STEERING WHEEL ASSIST OR POWER STEERING ASSIT. WHILE THIS IS HAPENING, I AM UNABLE TO MOVE THE STEERING WHEEL. IT IS LOCKED. VERY DANGEROUS AS I AM DRIVING AND ONE DAY CAN CAUSE AN ACCIDENT DUE TO THIS MALFUNCTION. THIS HAS HAPPENED 4 TIMES WITHIN THE MONTH.

4 TIMES IN THE PAST MONTH, MY VEHICLE HAS EXPERIENCED A LOSS OF POWER STEERING ASSIST WHILE IN MOTION WHICH CAUSES THE STEERING WHEEL TO LOCK AND I AM UNABLE TO TURN. WHILE THIS IS HAPPENING, THE CAR BEEPS AND A LIGHT COMES ON THE DASHBOARD THAT SAYS SOMETHING LIKE STEERING WHEEL ASSIST FAILURE OR POWER STEERING ASSIST. THIS HAS OCCURED 4 TIMES AND IS VERY DANGEROUS AS I AM UNABLE TO TURN THE WHEEL TO TURN THE VECHIEL TO THE SIDE OF THE ROAD FOR SAFETY. THE CAR IS IN MOTION ALL WHILE THE STEERING WHEEL SHUTS DOWN. THIS WILL END UP CAUSING AN ACCIDENT ONE DAY. I HAVE REVIEWED MY VIN AND I DO NOT SEE AN ACTIVE RECALL FOR THIS, HOWEVER WHEN INPUTING MY CAR INFORMATION, IT SHOWS THAT THERE WAS A RECALL FOR THE SAME ISSUE FOR CARS: 2012 FORD FUSION AND I BELIEVE MY CAR SHOULD HAVE BEEN PART OF THIS RECALL. ALL 4 TIMES THAT IT HAS HAPPENED, THE CAR WAS IN MOTION, IN A CITY STREET WHILE TURNING THE WHEEL TO MAKE A TURN. ALTHOUGH I DO NOT HAVE A PICTURE TO SHOW AT THE MOMENT, NEXT TIME IT HAPPENS I WILL HAVE ONE SHOULD YOU CONTACT ME AND NEED AN IMAGE OF WHAT IS OCCURING.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JIM TIDWELL FORD (2205 BARRETT LAKES BOULEVARD, KENNESAW, GA 30144, (770) 427-5531) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAIRWAY FORD (366 W MAIN ST, CANFIELD, OH 44406, (330)-533-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED AN UNKNOWN FORD DEALER IN CANBY, OREGON AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MARK THOMAS FORD (3098 STATE RTE 5, CORTLAND, OH 44410, (330) 638-1010) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED THE FREEHOLH FORD DEALER (732-462-3131, 8570, 3572 U.S. 9, FREEHOLD, NJ 07728) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED HALL FORD NEWPORT NEWS AT 877-398-2216 (LOCATED AT 12896 JEFFERSON AVENUE, NEWPORT NEWS, VA 23608) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE SHIFTING THE VEHICLE INTO GEAR, THE STEERING WHEEL SEIZED. THE CONTACT PLACED THE VEHICLE INTO REVERSE AND COULD NOT TURN THE STEERING WHEEL ONCE IT WAS BACKED OUT INTO THE STREET. A MESSAGE STATING "STEERING ASSIST FAULT SERVICE REQUIRED" APPEARED ON THE INSTRUMENT PANEL. THE DEALER WAS NOT CONTACTED, BUT THE CONTACT PLANNED TO MAKE AN APPOINTMENT WITH ROCHESTER FORD (4900 US-52, ROCHESTER, MN 55901, (507) 288-7564). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 108,000.

I GOT OUT OF MY JOB ON A SATURDAY AND ONCE I GOT TO MY 2012 FORD FUSION AND TURNED IT ON, MY DASHBOARD DISPLAY A MESSAGE SAYING "SERVICE POWER STEERING NOW". THE STEERING WAS SO STIFF TO THE POINT THAT IT'S TOO DANGEROUS TO DRIVE IT OUT ON THE STREETS. I THEN GOT ON MY PHONE TO SEE IF THERE'S A QUICK FIX TO IT AND ENDED UP FINDING OUT THAT MY CAR HAS A RECALL FOR THE POWER STEERING. SO I CALLED MY MOM TO COME PICK ME UP AND LEAVE THE CAR AT MY JOB'S PARKING LOT. ONCE I GOT HOME I CALLED MY FORD DEALER TO FIND OUT MORE ABOUT THIS RECALL, BUT THEIR CUSTOMER SERVICE WAS CLOSED. SO I WAITED TILL MONDAY TO CALL THEM, ONCE I CALLED THEM I ENDED UP FINDING OUT THAT MY CAR HAS ANOTHER RECALL RELATING TO THE PASSENGER'S AIRBAG. SO I HAD A TOW TRUCK TAKE MY CAR TO NEAREST FORD DEALER SO THEY CAN RESOLVE THE PROBLEM. I TALKED TO A REPRESENTATIVE AND HE TOLD ME SINCE MY CAR HAD BEEN IN AN ACCIDENT (PAST OWNER HAD THE ACCIDENT) THAT THEY MIGHT NOT SERVICE THE POWER STEERING BUT THEY WILL FIX THE AIRBAGS FOR SURE. SO I LEFT MY CAR AT THE DEALER. LATER ON THE DAY, HE CALLS ME SAYING THAT CARS OVER 150K ARE NO LONGER ELIGIBLE FOR THE POWER STEERING SERVICE BUT THAT THEY WILL RESOLVE THE AIRBAG PROBLEM. TO ME IT SEEMS UNFAIR FOR THEM NOT TO RESOLVE THE POWER STEERING PROBLEM BECAUSE I DIDN'T KNOW ANYTHING ABOUT ANY RECALL FOR MY CAR AND THAT THIS A FACTORY DEFECT. IT'S UNSAFE TO DRIVE A CAR WHEN IT STILL HAS A FACTORY PROBLEM AND CAN HAPPEN ANYTIME, EVEN WHEN I'M DRIVING.

TL* THE CONTACT OWNS A 2012 FORD FUSION. UPON STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE ABS INDICATOR ILLUMINATED. ADDITIONALLY, THE "SERVICE POWER STEERING NOW" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO METRO FORD (6455 S WESTERN AVE, CHICAGO, IL 60636, (866) 920-4068) WHERE IT WAS DIAGNOSED THAT THE STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). AFTER LEAVING THE DEALER, THE POWER STEERING FAULT AND ABS TRACK INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE TIE ROD AND DRIVER'S SIDE CONTROL ARM NEEDED TO BE REPAIRED; HOWEVER, THEY DECLINED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 136,684. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE OCCURRED INTERMITTENTLY AND THE MESSAGES "SERVICE POWER STEERING" AND "ADVANCE TRACK" APPEARED. THE VEHICLE WAS TAKEN TO BOB RIDING FORD (3103 N. 22ND ST, DECATUR, IL) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 74,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). RIVERSIDE FORD LINCOLN (2089 RIVERSIDE DR, MACON, GA 31204, 478-464-2900) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I COME TO YOU WITH GREAT CONCERN ABOUT A SITUATION THAT RECENTLY HAPPENED TO ME WITH MY 2012 FORD FUSION. ON JANUARY 17, 2019, I WAS DRIVING 60 MILES PER HOUR DOWN THE ROAD WITH MY DAUGHTER. WHILE I AM DRIVING WITH NO NOTICE, MY POWER STEERING COMPLETELY WENT OUT. I WAS UNABLE TO MOVE MY STEERING WHEEL; THE SAFETY OF THIS ISSUE WAS EXTREME, AND I FEEL THAT BECAUSE THIS WAS A RECALL MY EXPERIENCE SHOULD BE UNDER THE SAFETY OF THE CUSTOMER AND THE RELIABILITY OF THE FORD INDUSTRY AND THE RECALL WOULD HAVE BEEN GRANTED WITH NO CONCERNS. I PURCHASE THIS VEHICLE BRAND NEW AS A 2012 FORD FUSION SEL, I'VE BEEN THE ONLY OWNER TO THIS CAR AND I BECAUSE I MUST COMMUTE TO WORK MY MILES HAVE BEEN HIGHER THAN AVERAGE 2012 CARS. TWO YEARS AGO I BROUGHT MY CAR INTO THE FORD DEALERSHIP FOR MAINTENANCE THAT NEEDS TO BE COMPLETED AND I ASKED ABOUT THE RECALL OF THE POWER STEERING AND THEY SAID, "DON'T BRING IT IN UNTIL THERE'S A PROBLEM" SINCE I FEEL FORD HAS NEVER GEARED ME THE WRONG DIRECTION I LITERALLY TOOK THEIR WORD SERIOUSLY AND I DIDN'T DO ANYTHING ABOUT. TWO YEARS LATER I NOW HAVE A SERIOUS PROBLEM NOT ONLY WAS THE SAFETY OF ME AND MY CHILD AT THE FOREFRONT THE PROBLEM NOW THE FINANCIALLY IT'S BECOMING A BARRIER TO MY LIFE. WHEN I CALLED LAST WEEK, EVEN THE FORD DEALERSHIP AGREED THAT YOU WOULDN'T HAVE FIXED THE POWER STEERING UNLESS THERE WAS A PROBLEM. WHEN I CALL UP TO FORD DEALERSHIP ASKING ABOUT THIS RECALL AND THEM TELLING ME THAT I AM OVER THE MILEAGE OF THE RECALL/WARRANTY AND THEY WILL NOT COVER EVEN A DIME OF THIS RECALL GIVES ME GREAT CONCERN. I CALLED NHTSA VEHICLE SAFETY HOTLINE AND THEY ASSURED ME THAT THERE WAS NO MILEAGE RESTRICTION ON THIS RECALL AND IT WAS JUST A TENURE RANGE THAT NEEDED TO BE COMPLETED. I'M ASKING YOU TO REVIEW AND I'M REQUESTING THAT I RECEIVED THE $1800 REIMBURSEMENT CHECK BACK.

I WAS PARKED. I WAS SITTING IN THE DRIVER'S SEAT TRYING TO GET OUT OF THE DRIVER'S SIDE DOOR. I PULLED ON HANDLE AND SOMETHING INSIDE THE DOOR BROKE. I COULD PULL THE HANDLE BUT THE DOOR WOULD NOT OPEN. I COULD NOT OPEN THE WINDOW BECAUSE THE WINDOW WAS FROZEN SHUT. IT WAS QUITE TERRIFYING THINKING I WOULD BE STUCK IN THE COLD. THEN I REALIZED I COULD EXIT THROUGH ANOTHER DOOR BUT I HAD TO CRAWL INTO THE PASSENGER SEAT FROM THE DRIVER'S SEAT. IF THIS HAD BEEN AN EMERGENCY SITUATION, I DON'T THINK IT WOULD BE SAFE FOR THE DOOR TO LOCK SHUT LIKE THAT. SINCE THEN, I HAVE NOT BEEN ABLE TO OPEN THE DRIVER'S SIDE DOOR FROM THE INSIDE, AND IF I CAN'T OPEN THE WINDOW IN FREEZING WEATHER TO REACH OUTSIDE (FROM INSIDE) THE CAR TO OPEN IT, I HAVE TO CRAWL TO PASSENGER'S SEAT TO GET OUT.

WHEN MOVING, A STRONG BLOW AND VIBRATION OCCURS IN THE CAR AS A RESULT OF CHANGING THE CHANGES IN THE LIME

THE POWER STEERING WENT OUT WHILE I WAS DRIVING I SEE THERE WAS A RECALL BACK IN 2015. I HAVE ONLY HAD THE CAR THE CAR A YEAR. CAN I TAKE IT TO A FORD DEALER AND HAVE THIS AND MY AIR BAG RECALL FIXED FREE OF CHARGE?

The contact owns a 2012 Ford Fusion. The contact stated after a week of the vehicle not being driven, the battery was drained. The contact stated that the battery was new and should have not drained so soon. No warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

THIS PROBLEM BEGAN ABOUT 2 1/2 YEARS AGO WITH BACK TURN SIGNALS, BOTH LEFT AND RIGHT, WILL GO OUT APPROXIMATELY EVER 6 MONTHS. WHEN ONE SIDE GOES OUT, I REPLACE , BUT THEN 2 WEEKS LATER THE OTHER SIDE GOES OUT. GOOD FOR 6 MONTHS THEN SAME THING. AS OF TODAY 1/15/2019 MY RIGHT SIDE JUST WENT OUT AGAIN. I HAVE TAKEN TO DEALER BUT THEY SAY NOTHING IS WRONG OR NO RECALLS THEY ARE AWARE OF AT THE TIME. NEVER MENTIONED ANY BURNING AS I HAVE SEEN IN OTHER COMPLAINTS WITH THIS VEHICLE ISSUE. NOT SURE WHAT TO DO ANYMORE. WILL CALL FORD DIRECTLY BUT DON'T FEEL IT WILL BE HELPFUL

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE SERVICE POWER STEERING AND ADVANCETRAC WARNING INDICATORS ILLUMINATED. AS A RESULT, THE STEERING FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO WYATT JOHN FORD (LOCATED AT 646 THOMPSON LN, NASHVILLE, TN 37204, (615) 244-3615), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 153,141.

AS I WAS DRIVING DOWN THE HIGHWAY AT 75 MPH, MY CONTROL PANEL STARTING LIGHTING UP WITH A BRAKE LIGHT, ABS LIGHT, AND TRACTION CONTROL LIGHT. I WAS TERRIFIED THAT I WASN'T GOING TO BE ABLE TO STOP. AS I APPROACHED THE NEXT EXIT, I TRIED STEPPING ON THE BRAKES BUT IT WAS LIKE PUSHING ON AIR FOR A GOOD 10-15 SECONDS BEFORE MY CAR WOULD COME TO A STOP. ONCE THE CAR STOPPED IT WOULD CONTINUE TO ROLL SLIGHTLY. I HAPPEN TO BE TAKING IT FOR AN OIL CHANGE THAT DAY SO I HAD THEM LOOK AT IT. I HAVE ATTACHED A PICTURE OF WHAT THE CODES READ FOR THEM. MY REGULAR MECHANIC ASKED THAT I TAKE IT TO A FORD DEALERSHIP. I HAVEN'T BEEN ABLE TO DRIVE MY CAR TO WORK FOR A FEW DAYS BECAUSE I AM A TEACHER AND HAVEN'T BEEN ABLE TO GET IT TO A FORD DELAERSHIP. AFTER READING ARTICLES ONLINE AND FINDING THIS SPECIFIC ARTICLE HTTPS://WWW.FORBES.COM/SITES/JENSEN/2018/04/24/BRAKE-FAILURE-FEDS-INVESTIGATE-WHETHER-FORD-SHOULD-RECALL-ONE-MILLION-SEDANS/#CA8321370C67 I FEEL THAT THERE SHOULD BE A RECALL ON THIS VERY DANGEROUS, SCARY PROBLEM.

MY WIFE WAS DRIVING THIS VEHICLE TURNING A CURB. THE POWER STEERING FAILED CAUSING MY WIFE TO HIT THE CURB CAUSING SIGNIFICANT SUSPENSION AND BODY DAMAGE TO MY VEHICLE. THERE IS A RECALL ON THE 2012 FORD FUSION FOR THIS MATTER BUT FORD CLAIMS THAT MY VIN# IS NOT INCLUDED. PLEASE INVESTIGATE BECAUSE SOMEONE COULD LOSE THEIR LIFE IN THE NEXT INCIDENT.

I WAS DRIVING OUT OF A GAS STATION AFTER FILLING MY TIRES AND AS I WAS DRIVING THE POWER STEERING WENT OUT ON THE CAR AND ERROR MESSAGES CAME UP ON THE DASH. " SERVICE POWER STEERING NOW" THEN ANOTHER ONE AFTER THAT " ADVANCTRAC (FORGOT THE REST). I TOOK IT TO TWO CAR REPAIR PLACES AND IT SAYS ITS A RECALL. I LOOKED UP THE RECALL AND IT WAS EXACTLY THE SAME THING THAT WAS HAPPENING. I THEN CALLED FORD MAIN NUMBER AND FOUND OUT THAT MY CAR WAS MADE IN THE SAME FACTORY AS THE OTHER CARS BEING RECALLED BUT BECASUE MINE WAS OUTSIDE OF THE RECALL DATES THEY CAN'T DO ANYTHING ABOUT IT. MY FRIEND WHO WORKS AT A DEALERSHIP RAN A DIAGNOSTIC SCAN AND THE ALIGNMENT SENSOR IN THE STEERING COLUMN US RUNNING AN ERROR. I CAN'T AFFORD THE COST OF THIS FIX. WHEN WHAT IS HAPPENING IS WHAT'S IN THE POWER STEERING RECALL.

POWER STEERING ASST FAILURE. CAR STEERING WHEEL LOCKS UP AND CAR IS RENDERED NOT DRIVEABLE. PROBLEM STARTS WHEN CAR IS STARTED WHILE IN PARK. HAS HAPPENED 2 TIMES. HAVE HAD TO SHUT CAR OFF NUMEROUS TIMES AND RESTART. CAR IS OKAY TO DRIVE AFTER AWHILE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED INSKEEP FORD AT 317-462-147 (LOCATED AT 2651 W MAIN ST, GREENFIELD, IN 46140) AND WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

IF MY CAR SITS FOR MORE THAN THREE DAYS, THE BATTERY IS DEAD. I'VE TAKEN IT INTO THE DEALER MULTIPLE TIMES (AT LEAST 5 OR MORE TIMES, NOW I JUST LIVE WITH THE PROBLEM, SINCE IT'S NO LONGER UNDER WARRANTY). THE FORD DEALERSHIP SAID THEY COULDN'T FIND ANY ISSUES. ALL THEY DID, IS RECHARGE THE BATTERY A FEW TIMES AND EVENTUALLY, REPLACED THE BATTERY. EVEN WITH THE NEWER BATTERY, IT STILL HAS THE SAME PROBLEM: DEAD BATTERY AFTER THREE DAYS. IF I CHARGE THE BATTERY UP TO 100%, TWENTY-FOUR HOURS LATER, THE % RATE HAS DROPPED ABOUT 35%, DOWN TO LEVEL OF 65-67%. IT'S DOWN THIS SINCE I BOUGHT THE CAR WHEN IT WAS NEW. *TR