2012 Ford Fusion Complaint Log

WHILE DRIVING MY CHILDREN TO SCHOOL, AND ALREADY GETTING CLOSE TO THE DROP OFF LOCATION (INSIDE THE SCHOOL AND WHERE CHILDREN ALREADY WALKING THROUGHOUT THE PARKING LOT) THE STEERING WHEEL LOCKED UP MAKING IT IMPOSSIBLE TO STEER WHILE MY CAR WAS IN MOTION. LUCKILY I WAS JUST TRAVELING AT ABOUT 5MPH, AND THERE WAS NOBODY INFORM OF MY AT THE TIME AND I DID NOT RUN OVER ANY ONE. WHEN THIS HAPPENED, A MESSAGE CAME ON THE DASHBOARD THAT READ SOMETHING ABOUT STEERING FAILURE. I HAD TO DRIVE UP TO A SAFE LOCATION WHERE I LEFT MY VEHICLE PARKED AND HAD TO CALL SOMEONE TO PICK ME UP. THIS IS MY WIFE'S CAR BUT ON THIS DAY I TOOK MY KIDS TO SCHOOL. HAD IT BEEN HER DRIVING OR IF I OR HER WERE TRAVELING AT A HIGHER SPEED I FEAR THERE WOULD HAVE BEEN A VERY DIFFERENT OUTCOME.

I HAVE A 2012 FORD FUSION, EVER SINCE I BOUGHT IT I HAVE HAD ISSUES WITH THE POWER STEERING. I WOULD GO TO MAKE A TURN AND THE POWER STEERING WOULD GO. I ALMOST CAUSED 2 ACCIDENTS. I WOULD SHUT THE CAR OFF AND WAIT ABOUT 1 TO2 MINS AND START THE CAR AND IT WOULD BE FINE. I CALLED THE FORD DEALER SHIP NUMEROUS TIMES AND ALL I GOT WAS "THERES NOTHING WE CAN DO". I THEN TAKE IT IN FOR A AIRBAG RECALL AND TELL THEM THAT THE POWER STEERING IS STILL DOING THE SAME THING. THEIR RESPONSE WAS WE CAN CHECK IT WITH A DIAGNOSTIC TEST IF IT READS CODES WE CAN REPLACE IF NOT WE WILL RESET IT. I PICK MY VECHICAL UP AND THE 2ND DAY IT DOES IT AGAIN. I DO THE SAME SHUT IT OFF AND RESTART EVERYTHING WORKS. IT DOES IT FOR ABOUT 3 WEEKS ABOUT TWICE EACH WEEK. I GO TO DRIVE HOME ON THE INTERSTATE AND ALL OF A SUDDEN I LOOSE ALL POWER STEERING. I PULL OVER AND SHUT CAR OFF AND RESTART AND NOTHING STILL NO POWERSTEERING. I DRIVE IT ALL THE HOME AND CALL THE DEALER THE NEXT MORNING AND GET TOLD THETES NOTHING WE CAN DO MAAM. NOW THEY WANT TO CHARGE ME 1800 TO FIX IT WHEN IT CLEARLY SHOULD HAVE BEEN WHEN IT WAS IN THE SHOP. I HAVE ALMOST CAUSED ACCIDENTS DO TO THIS ISSUE. I FEEL FORD SHOULD FIX THE ISSUE.

POWER STEERING FAILURE

THE DRIVERS SIDE DOOR WILL NOT OPEN FROM INSIDE AT ALL. I HAVE TO HAVE SOMEONE OPEN IT FROM THE OUTSIDE FOR ME OR ROLL DOWN THE WINDOW TWIST AROUND IN THE SEAT AND OPEN IT FOR MYSELF. I THEN HAVE TO ROLL THE WI DOW BACK UP. I HAVE ONLY 72120 MILES ON THIS CAR. IT IS RIDICULOUS. I CAN EASILY GET TRAPPED INSIDE IN AN ACCIDENT AND NOT BE ABLE TO GET MYSELF OUT. I CALLED THE DEALERSHIP AND WAS TOLD THAT IT WAS NOT UNDER WARRANTY AND I WOULD NEED TO FIX IT AT COST. I AM THE ONLY OWNER OF THIS CAR HOW IS THAT POSSIBLE? I LOOKED ONLINE TO SEE HOW MANY OTHERS HAVE HAD THIS ISSUE AND IT IS A SERIOUS PROBLEM. HOW HAS NOBODY GOTTEN KILLED BY BEING TRAPPED IN THE CAR? LUCK! I AM SCARED TO DRIVE IT SINCE IT IS WINTER AND KNOW MY FELLOW DRIVERS ARE NOT AS CAUTIOUS AS I AM. I NEED TO SAVE UP MONEY TO BE ABLE TO GET THIS FIXED YET I AM SCARED TO DRIVE TO WORK. WHAT A CRAZY WORLD WE LIVE IN. U WILL NEVER BUY FORD AGAIN AND IT WAS BRAND NEW.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WASHINGTON FORD (507 WASHINGTON RD, WASHINGTON, PA 15301, (724) 223-5100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOWN AND COUNTRY FORD (6015 PRESTON HWY, LOUISVILLE, KY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE CONTACT'S MOTHER-IN-LAW WAS DRIVING AT LOW SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE CHECK POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DOENGES FORD (1901 SE WASHINGTON BLVD, BARTLESVILLE, OK 74006, (918) 333-0900), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THE RECALL. THE FAILURE MILEAGE WAS 86,000.

The contact owns a 2012 Ford Fusion. The contact stated while driving at high speeds the vehicle shut off, restarted, and shut off again. The contact was able to drive, but the vehicle shut off. The power steering assist fault warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that the warranty had expired. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

ON THE EVENING OF DEC 29TH, UPON TURNING MY CAR ON WHILE AWAY ON A TRIP TO MORIN HEIGHTS (QUEBEC, CANADA), A "POWER STEERING FAULT" FLASHED ON MY DASH, AND I WAS UNABLE TO TURN MY STEERING WHEEL. NEIGHBOURS IN THE COTTAGE TOLD ME TO DRIVE TO A GAS STATION 1 MILE AWAY WITH MY BLINKERS ON, AND ASK FOR POWER STEERING FLUID. I BARELY MADE IT HALF A MILE OUT OF THE MORIN HEIGHTS VILLAGE, WHEN I GOT STUCK MAKING A SHARP RIGHT TURN FROM RUE ALLEN TO RUE BENNETT TO GET TO ESSO (723 CHEMIN DU VILLAGE, MORIN-HEIGHTS, QC). MY STEERING WHEEL WOULD NOT TURN RIGHT, AND I DANGEROUSLY ENDED UP IN THE LANE FACING OPPOSITE TRAFFIC. I TRIED TO TURN IT LEFT AND CONTINUE GOING STRAIGHT, BUT GOT STUCK IN THE MIDDLE OF THE INTERSECTION. CARS NEARLY HIT ME AND EVERYONE WAS HONKING AT ME. A STRANGER PULLED OVER NEXT TO ME AND USED MANUAL FORCE ON THE STEERING WHEEL TO STEER MY CAR BACK AROUND, AND DROVE IT TO THE ESSO HALF A MILE AWAY. I BOUGHT POWER STEERING FLUID, ONLY TO DISCOVER THERE WAS NO COMPARTMENT TO PUT IT INTO, AND LEARNT THAT THIS IS AN INTERMITTENT ELECTRICAL PROBLEM. WE PARKED MY CAR AT THE GAS STATION AND DEBATED HOW LONG I'LL LEAVE IT THERE FOR, HOW I'LL DRIVE BACK TO NY 480 MILES AWAY, HOW I AM GOING TO RESOLVE THIS MEANWHILE IT'S -15 DEGREES CELSIUS OUTSIDE AND I'M GETTING FROSTBITTEN. AFTER TURNING THE CAR BACK ON, THE "POWER STEER FAULT" WARNING DISAPPEARED AND MY STEERING WHEEL WAS BACK TO NORMAL. NEXT DAY ALL SERVICE SHOPS WERE CLOSED (SUNDAY), AND MONDAY WAS NEW YEARS HOLIDAY. I WAS NERVOUS ABOUT DRIVING THIS UNSAFE VEHICLE IN THE MIDDLE OF THE CHRISTMAS/NEW YEAR HOLIDAYS BACK TO NY, BUT HAD NO OTHER CHOICE. I AM ABSOLUTELY MORTIFIED THAT AFTER SO MANY COMPLAINTS TO FORD CORPORATE ABOUT MY AIRBAG REPLACEMENT, THIS HAD TO HAPPEN. I DEMAND A REPLACEMENT VEHICLE AND FOR SOMEONE TO REACH OUT AND DO SOMETHING ABOUT THESE RECALLS THAT ARE ISSUED, YET NO ACTION BEING TAKEN.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED IN A PARKING LOT, THE POWER STEERING SEIZED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (BAYOU FORD, 555 BELLE TERRE BLVD, LA PLACE, LA 70068, (985) 652-8000) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS16783979. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 123,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (PHIL LONG FORD OF MOTOR CITY, 1212 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, 719-694-3487) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING, THE SERVICE POWER STEERING NOW LIGHT CAME ON, MAKE IT VERY HARD TO TAKE.TURNS ON ROADS, IN DRIVEWAYS ECT. AFTER DOING SOME RESEARCH I FOUND THAT THIS IS A SIMILAR RECALL FOR FORD IN 2015. HOWEVER MY VIN NUMBER IS NOT DISPLAYING THE RECALL FORNTHENPOWER STEERING ISSUE. THIS IS A VERY DANGEROUS SITUATION.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS TAKEN TO PERRY FORD OF NATIONAL CITY (2050 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950, 619-477-2711) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

POWER STEERING JUST WENT OUT WITH NO WARNING AS I WAS ABOUT TO MAKE A TURN. WAS ALMOST IN A WRECK. EXTREMELY HARD TO TURN AND DANGEROUS. FORD KNOWS THIS IS AN ISSUE YET THEY DON'T WANT TO FIX IT ON THIS CAR.

MOTOR STARTS SPUTTERING AND THEN DIES, I STOP, THEN I START IT UP AND ITS FINE -FOR A WHILE.

2012 FUSION WITH 62,000 MILES. WHEN STATIONARY, IT MAKES A SOUND WHEN YOU TURN THE STEERING WHEEL JUST SLIGHTLY EITHER WAY. MECHANIC SAYS THE ELECTRIC RACK AND PINION IS THE PROBLEM AND IT SOUNDS LIKE THIS IS A COMMON ISSUE. I DON'T THINK I SHOULD BE HAVING THIS ISSUE AT ONLY 62,000 MILES. THIS IS A VERY EXPENSIVE FIX. SOUNDS TO ME LIKE THERE SHOULD BE A RECALL ON THIS.

AT 2:00AM 12/19/2018 I WAS PARKING IN FRONT OF A RESTURAUNT TO ORDER FOOD MY STEERING WHEEL WAS WORKING JUST FINE. AFTER COMING BACK OUTSIDE TO LEAVE TO GO HOME THE STEERING WAS VERY DIFFICULT TO MOVE. I COULDN'T TURN LEFT OR RIGHT.

I WAS DRIVING AT NIGHT TIME AROUND 35 MPH AND THE POWER STEERING ALERT LIGHT CAME ON. FOLLOWING THAT ANOTHER LIGHT CAME ON FOR ADVANCED TRACK WARNING. EITHER WAY MY CAR WAS NOT INCLUDED IN THE POWER STEERING RECALL FOR MY CAR SAME YEAR, MAKE ,AND MODEL. I WAS INFORMED THIS BY FORD. PRIOR TO THIS MY CAR WAS DRIVING FINE AND THIS HAPPENED ALL OF A SUDDEN. NOW THE CAR IS VERY HARD TO TURN, FINE TO STEER, AND VERY HARD TO PARK. I DO NOT PLAN ON FIXING AND PLAN TO MOVE ON FROM FORD BECAUSE OF THIS ISSUE. AFTER RESEARCHING ABOUT THIS SAME ISSUE I ALSO DISCOVERED THIS HAS BEEN A REGULAR OCCURRENCE FOR THIS SAME YEAR, MAKE, AND MODEL CAR. ALSO I NOTICED THAT FORD DID NOTHING SANS THE RECALLS TO RECTIFY THIS SAME PROBLEM THAT OCCURRED TO SIMILAR CARS NOT INCLUDED IN THE RECALL.

WAS BACKING OUT OF THE DRIVEWAY AND COULD NOT TURN THE WHEEL AT ALL. NOTICED THE WARNING LIGHT SAYING TO SERVICE POWER STEERING NOW. I HAD JUST PARKED 2 HOURS EARLIER AND THE CAR WAS FINE.

MY DAUGHTER WAS DRIVING HER CAR TO THE DENTIST OFFICE WHEN THE POWER STEERING WENT OUT. SHE HAD TO USE EVERYTHING SHE HAD TO STEER THE CAR BUT WAS ABLE TO TURN AROUND AND MAKE IT HOME SAFELY. LUCKILY SHE HAD NOT GOTTEN TO MOBILE AND GOTTEN INTO TRAFFIC. FORD RECALLED ONLY CERTAIN 2011 AND 2012 FUSIONS BUT MY DAUGHTER'S EVIDENTLY WAS NOT IN THE RECALL EVEN THO IT HAS THE SAME ISSUES AS THOSE RECALLED. WE NEVER RECEIVED ANY NOTIFICATION OF THIS ISSUE AND FORD MADE SURE THE RECALL WAS SHORT LIVED SO THAT THEY WOULD NOT HAVE TO FOOT A MAJOR BILL. THIS COULD EASILY CAUSE A MAJOR ACCIDENT OUT ON A BUSY ROAD OR ON A DIRT ROAD. FORD SAYS HER CAR IS NOT COVERED AND WILL COST $1600 FOR PART THEN ADD $1000 + FOR LABOR BEING THIS IS A MAJOR FIX.

BLOWER MOTOR AND RESISTERS OVER HEATING AND SHORTING OUT. NEEDS REPLACING

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 60 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO METRO FORD (2860 S NOLAND RD, INDEPENDENCE, MO 64055, 816-254-9800) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,346.

AT 80,000, MY BRAKES FAILED. IT STARTED WHEN I STARTED THE CAR IN THE MORNING AFTER IT SAT IN THE GARAGE OVERNIGHT. WHEN I STARTED THE CAR, I PUT MY FOOT ON THE BRAKE AND THEN PUT HE CAR IN REVERSE. MY FOOT WENT TO THE FLOOR BOARD TO STOP THE CAR. NORMALLY, I BARELY TAP THE BRAKE PEDAL FOR IT TO STOP. THIS HAPPENED TWICE AND I TOOK IT TO A BRAKE SHOP. THEY REALIZED THIS BRAKE FAILURE HAPPENS BOTH GOING FORWARD AND REVERSE AFTER THE CAR SAT FOR OVERNIGHT. AFTER RESEARCH, THEY REALIZED THAT THIS IS A MAJOR BRAKE PROBLEM AND SUGGESTED I VISIT A FORD SERVICE CENTER SINCE THEY WERE NOT EQUIPPED FOR THIS TYPE OF REPAIR. I HAD THE FUSION TOWED TO MY LOCAL FORD DEALER. AFTER THE FIRST DIAGNOSTIC, THE DEALER SAID THAT IT IS THE HYDRAULIC CONTROL UNIT. I THEN MENTIONED TO THE DEALER EMPLOYEE THAT THERE ARE MANY REPORTS ON THIS VEHICLE HAVING THIS SAME SITUATION AND IT IS UNDER INVESTIGATION.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V34000 (STEERING). THE FAILURE MILEAGE WAS 149,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO PAT MILLIKAN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

ACCORDING TO FORD CAR NEEDS HCU UNIT AND ECU. JUST HAD THE CAR FULLY SERVICED AND NEW BRAKES ALL AROUND. TIRES ARE NEW AS WELL. FORD WANTS $3000 TO REPLACE THE HCU AND ECU AND DRAIN THE BRAKE FLUID. I THINK I'M GONNA HAVE TO SCRAP THE CAR.

THE CAR WAS PARK GOT IN THE CAR TO GO HOME AND THE STEERING WHEEL IS LOCK AND DON'T WANT TO MOVE...DASH BOARD TELL ME STEERING WHEEL ASSIST FAULT SERVICE SOON. I JUST PURCHASE THIS CAR 8 MONTHS AGO...PLEASE HELP...THANK YOU

TL* THE CONTACT OWNS A 2012 FORD FUSION. AFTER THE FRONT DRIVER SIDE TIRE WAS CHANGED, THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE HOME. THE "POWER STEERING SERVICE NOW" AND "ADVANCETRAK" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THEY UNPLUGGED THE BATTERY TO RESTART THE ELECTRICAL SYSTEM; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED SEELEY FORD OF KALAMAZOO (3820 STADIUM DR, KALAMAZOO, MI 49008, (269) 375-3820), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. *BF,,.. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 15 MPH, THE STEERING WHEEL SEIZED WHILE ATTEMPTING TO PARK. WHEN THE CONTACT RETURNED TO THE VEHICLE, THE STEERING WHEEL WAS LOCKED AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE CONTACT CALLED CLASSIC FORD LINCOLN OF COLUMBIA (177 GREYSTONE BLVD, COLUMBIA, SC 29210, (803) 779-3673), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V042000 (AIR BAGS). THE FAILURE MILEAGE WAS 162,000.

FOR NO REASON I GOT TWO WARNINGS WHEN DRIVING STABILIZE AND POWER STEERING. AT THE TIME MY MOM WAS DRIVING. SHE COULDN'T TURN AS WE WERE TURNING A CORNER AND ENDED UP IN A DITCH! FROM WHAT I SEE THIS IS A PROBLEM WITH A LOT OF OTHER FORD FUSIONS! AND THIS ISN'T RECALLED? THESES SHOULDN'T BE GOING OUT ALREADY? MY VEHICLE HAS 60K MILES! WE COULD HAVE DIED!

WAS DRIVING GIRLFRIEND TO DOCTOR AND FIX POWER STEERING LIGHT CAME ON WE MADE IT TO THE APPOINTMENT AND I PARKED MY CAR AND TURNED IT OFF... ON RETURNING TO MY CAR TO LEAVE I TRIED TO PULL OUT PARKING SPOT BUT STEERING WHEEL IS VERY HARD TO TURN AND IS UNSAFE TO DRIVE...

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WAYNE FORD (444 US-46, WAYNE, NJ 07470, (973) 256-8800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WAS ACCELERATING IN MY VEHICLE WHEN THE CAR HESITATED AND THEN JUST SHUT OFF IN THE MIDDLE OF THE ROAD SHOWING ONLY AN ORANGE WRENCH LIGHT ON THE DASH. THANKFULLY I WAS DRIVING IN TOWN AND ACTUALLY TO THE DEALERSHIP TO GET MY AIRBAG RECALL FIXED WHEN THIS HAPPENED AND NOBODY OTHER THAN MY BOYFRIEND WAS BEHIND ME. I TURNED THE KEY INTO THE OFF POSITION AND TURNED IT BACK ON AND THE DASH (WRENCH) LIGHT INDICATOR WENT OFF. I COULD HAVE SERIOUSLY INJURED MYSELF OR ANOTHER VEHICLE DUE TO WHAT SEEMS TO BE BE A SYSTEM FAILURE! I REFUSED TO TAKE MY CAR HOME FROM THE DEALERSHIP UNTIL THEY CHECKED INTO IT. THEY ACTED AS IF IT WAS NO BIG DEAL BECAUSE THE (WRENCH) LIGHT ON THE DASH WENT OFF BUT I'M VERY CONCERNED IT'S A SAFETY ISSUE AND BAD ACCIDENTS CAN BE A RESULT OF THIS.

WHEN I WAS DRIVING ON THE PAVED ROAD ABOUT 15 MILES PER HOUR I LET OFF THE ACCELERATOR WHILE ENGAGING A SLIGHT CURVE IN THE ROAD AND THE CAR ALL OF A SUDDEN SPED UP OUT OF CONTROL. THE BRAKES HAD NO EFFECT ON STOPPING THE CAR. SO I STEERED AWAY FROM TRAFFIC AHEAD AND WENT INTO AN OPEN FIELD. THE CAR GOT UP TO AROUND 50 MPH, AND 60 YARDS OUT I HIT A 10 FOOT WIDE TRENCH BY 2 FOOT DEEP. THE FRONT END HIT THE OTHER SIDE AND THE AIRBAG WENT OFF. THE BRAKES FINALLY STOPPED THE CAR ABOUT 30 YARDS FROM THE TRENCH. THE DECORATIVE FRONT END AND THE BACK END WAS TORE OFF ALONG WITH MISCELLANEOUS BRACKETS. THE RADIATOR WAS PUSHED UP INTO THE HOOD WITH NO LEAKS.

DROVE VEHICLE 15 MILES TO DESTINATION AND THEN ANOTHER 15 MILES BACK HOME WITHOUT INCIDENT. PARKED AND FULLY TURNED VEHICLE OFF AND WENT INSIDE THE HOUSE. RETURNED TO THE VEHICLE 6 MINUTES LATER AND UPON INSERTING KEY AND STARTING VEHICLE GOT THE MESSAGE POWER STEERING ASSIST FAULT AND THE STEERING WHEEL WAS NEAR IMPOSSIBLE TO TURN. RETURNED TO THE HOUSE TO GOOGLE THE ERROR AND TO MY SURPRISE FOUND THAT THIS WAS A COMMON ISSUE FOR THIS MAKE, MODEL AND YEAR AND HAD RESULTED IN A LARGE RECALL. UNFORTUNATELY, THIS VIN# WAS NOT INCLUDED IN THIS RECALL. I AM HOPING SOMEONE CAN PROVIDE AN EXPLANATION AS TO WHY IT IS NOT INCLUDED AS THIS IS CERTAINLY A SAFETY ISSUE. WHAT HAPPENS WHEN THE DRIVER IS TURNING LEFT AGAINST TRAFFIC AND THE STEERING GOES OUT? OR A CHILD OR PEDESTRIAN IS INJURED (OR WORSE) AS A RESULT OF THE STEERING LOCKING UP. CLEARLY THERE IS MANUFACTURER LIABILITY HERE.

ONE MONTH AGO, I GOT A "POWER STEERING ASSIST FAULT" WHEN I STARTED THE CAR. RESTARTING THE CAR MADE IT GO AWAY, BUT IT WOULD COME BACK WITHIN A DAY. THE CAR ALSO STARTED PULLING LIKE IT WAS WAY OUT OF ALIGNMENT. SO ON DAY 3 OF THIS, I TOOK IT TO THE DEALERSHIP WHERE THEY REPLACED THE STEERING GEAR. ONE MONTH LATER, MY CAR IS AGAIN PULLING LIKE IT'S OUT OF ALIGNMENT (OR MAYBE I'M FIGHTING THE POWER STEERING). THIS TIME, THERE IS ALSO NOW A SQUEAKING NOISE WHEN I TURN THE WHEEL. MY CONCERN IS THAT I WILL LOSE STEERING CONTROL OF THE VEHICLE WHILE DRIVING. AFTER REVIEW, THIS APPEARS TO BE A COMMON ISSUE THAT'S COMING UP WITH THE 2012 FORD FUSION SO I WANTED TO REPORT THAT I AM ALSO EXPERIENCING POWER STEERING ISSUES WITH THIS CAR.

LOST OF POWER STEERING

VEHICLE LOST POWER STEERING ONE YEAR AGO AND DEALER REPAIRED. VEHICLE LOST POWER STEERING AGAIN. WARNING LIGHT CAME ON AS SOON AS I TURNED THE WHEEL ON THE FIRST CORNER THAT POWER STEERING AND STABILITY NEEDED CHECKING. ONCE VEHICLE WAS TURNED OFF AND BACK ON AGAIN, LOST ALL POWER TO THE STEERING MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. VERY DANGEROUS SITUATION AND APPARENTLY WHAT THEY DID TO FIX IT THE FIRST TIME WAS NOT EFFECTIVE. I SEE THERE IS SOME SORT OF RECALL ON THE 2012 FORD FUSION HYBRIDS BUT DESPITE ALL THE COMPLAINTS NOBODY HAS EFFECTIVELY ADDRESSED THE ISSUE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) THAT WAS RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

I STARTED MY CAR, BACKED OUT OF THE DRIVEWAY AND MY STEERING WHEEL WOULDNT TURN. AN ALERT POPPED UP ON THE DASH SAYING "POWER STEERING ASSIST FAULT" AND I COULD NOT TURN THE STEERING WHEEL AT ALL. I RESTARTED THR CAR, ALL SEEMED FINE. AS I WAS DRIVING, DOWN THE STREET TOWARDS THE STOP SIGN, IT HAPPENED AGAIN.

DRIVING ON THE HIGHWAY DURING A TURN IN THE ROAD THE POWER STEERING STOPPED WORKING. A CHECK POWER STEERING LIGHT FLASHED ON THE DASH, I WAS UNABLE TO TURN THE WHEEL AND WAS FORCED INTO THE DITCH. I HAD MY BOYFRIEND COME GET ME AND DRIVE THE CAR HOME HE SAID THE STEERING WAS 4X HARDER TO TURN THAN A MANUAL STEERING RACK. I LOOKED UP THE ISSUE ONLINE AND IT CAME BACK TO 385,000 11-12 FUSIONS BEING RECALLED BECAUSE OF THE EXACT SAME ISSUE. I CALLED FORD AND THEY CLAIMED THIS VEHICLE IS NOT ELIGIBLE AND THE COST TO FIX IT WOULD BE BETWEEN 2500-3200 DOLLARS. IF THIS HAD HAPPENED ON A BUSIER ROAD MULTIPLE PEOPLE COULD HAVE BEEN INJURED AND FOR IS NEGLIGENT TO HOLD RESPONSIBILITY.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 70 MPH, THE CHECK STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE DECELERATED AND STALLED. ALSO, THE FRONT PASSENGER SIDE WHEEL DETACHED FROM THE VEHICLE, AND THE POWER STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO BOB THOMAS FORD WEST (5321 ILLINOIS ROAD, FORT WAYNE, INDIANA 46804, (260) 436-3673) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: 16451951. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE MAKING A LEFT TURN INTO A PARKING LOT, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. IN ADDITION, WHILE DRIVING ABOVE 30 MPH, THE VEHICLE DROVE NORMALLY. WHEN DRIVING BELOW 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT DROVE THE VEHICLE TO TYLER FORD (LOCATED AT 2626 S SW LOOP 323, TYLER, TX 75701, (800) 788-7876), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE STEERING WHEEL BECAME DIFFICULT TO STEER AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

I WAS DRIVING DOWN THE STREET,AND THE POWER STEERING WENT OUT, LOST CONTROL HIT THE CURB.THANK GOD I DIDN'T HIT SOMEONE.

I WENT OUT PARKED THE CAR. CAME BACK TO CAR PULLED OFF AND STEERING WHEEL WAS LOCKED

TAKATA RECALL. DEALER HAS NOT YET HAD REPLACEMENT AIRBAGS.

TAKATA RECALL. I RECEIVED MAIL STATING THERE WAS A RECALL INVOLVING DEFECTIVE AIRBAGS THAT COULD CAUSE POTENTIAL HARM OR DEATH UPON IMPACT. I MADE AN APPOINTMENT WITH THE FORD DEALERSHIP CLOSEST TO ME TO MAKE AN APPOINTMENT FOR A REPLACEMENT. TEN DAYS WENT BY AND I CALLED TO CHECK THE PROGRESS AND I WAS TOLD THE ITEMS WERE UNAVAILABLE UNTIL THE END OF DECEMBER. CURRENTLY I FEEL LIKE I AM UNABLE TO DRIVE MY VEHICLE BECAUSE OF THE DANGER IT POSES TO ME AND ANY OF MY PASSENGERS. AND IT LOOKS LIKE I WONT'T BE ABLE TO DRIVE AGAIN FOR SEVERAL WEEKS.

POWER STEERING ASSIST FAULT CAME UP LAST NIGHT OUT OF NOWHERE WHEN I WENT TO DRIVE HOME AT NIGHT IN THE RAIN. I WAS STATIONARY WHEN IT CAME ON AND ITS HAPPENED ONCE BEFORE BUT I TURNED MY CAR OFF THEN BACK ON AND IT WENT BACK TO NORMAL. THIS TIME I TRIED THE SAME THING BUT IT NEVER CLEARED ITSELF AND I'M CURRENTLY DRIVING IT WITH NO POWER STEERING BECAUSE I NEEDED TO GO TO WORK. VERY DANGEROUS AND A MAJOR INCONVENIENCE.