2012 Ford Fusion Complaint Log

TOO HARD TO STEER AND TURN

THE VEHICLE WAS IN MOTION ON I 85 IN ALABAMA TRAVELING APPROXIMATELY 70MILES PER HOUR.I NOTICED THE VEHICLE STARTED JERKING,THE SPEEDOMETER STARTED FLUCTUATING, UNTIL I LOST SPEED CONTROL.THE WRENCH LIGHT WAS ON. MY VEHICLE HAD 70,000 MILES;DRIVEN APPROXIMATELY 20 MILES A DAY. I MADE THE DECISION TO TURN AROUND AND GO HOME DRIVING IN THE RIGHT LANE WITH NO SPEEDOMETER OR A SPEEDOMETER THAT WOULD START FLUCTUATING WHILE MY CAR WAS JERKING. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER.THE DIAGNOSTIC CODES WERE 070/071/072.THEY TOLD ME NO WARRANTY AND IT WOULD BE $1,000 TO FIX THE TRANSMISSION SPEED SENSOR. UNFORTUNATELY I DID NOT HAVE $1000 TO FIX THE PROBLEM. MY CAR OPERATED OK UNTIL A FEW DAYS WHEN IT STARTED JERKING,SPEEDOMETER FLUCTUATED UNTIL IT WENT TO READING 0 MPH. AT THIS TIME I WAS ON I 20 IN ATLANTA. THIS TIME I WAS AFRAID OF BEING REAR ENDED WHEN I WAS STOPPED AT A TRAFFIC LIGHT DUE TO NOT PICKING UP ENOUGH SPEED. I FEEL THIS IS A SERIOUS SAFETY ISSUE AND FORD SHOULD BE REQUIRED TO REPLACE TRANSMISSION SPEED SENSORS. CASE IN POINT CONCERNING FORD DEALER QUOTING $1000-I FOUND SOMEONE TO REPAIR FOR UNDER $100. I WOULD HAVE BEEN ABLE TO FIX MY CAR THE PREVIOUS YEAR. DEALER SAID THEY WOULD HAVE TO SPEND 4 PLUS HOURS LABOR DUE TO WHERE THE TRANSMISSION SPEED SENSOR IS LOCATED. PERSON FIXING MY CAR SAID THE TRANSMISSION SPEED SENSOR IS EXTERNAL EASILY ACCESSIBLE. I'M VERY DISAPPOINTED IN FORD AND THE DEALER IN THIS VERY SCARY ISSUE.

CLIENT APPROACHED AN INTERSECTION WITH A LEFT TURN, APPLIED THE BRAKES. THEY WENT TO THE FLOOR, VEHICLE NEVER STOPPED OR SLOWED DOWN UNTIL RUNNING THROUGH A SIGN, INTO AN EMBANKMENT. CLIENT WAS SEVERELY INJURED AS A RESULT. VEHICLE WAS A TOTAL LOSS. VEHICLE IS CURRENTLY STORED AT A TOW YARD. WE HAVE 30 DAYS TO GET THE VEHICLE INSPECTED BY THE NHTSA. PLEASE CONTACT MY OFFICE TO GET THE ADDRESS.

CV AXLE JOINT WENT OUT WHILE DRIVING IN CONSTRUCTION.

TL* THE CONTACT OWNED A 2012 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT'S DAUGHTER STATED THAT THE BRAKE PEDAL FELT SOFT. AS A RESULT OF THE FAILURE, THE CONTACT'S DAUGHTER REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

STEERING WHEEL LOCKED DOWN IN MY FRONT YARD, RIGHT FRONT LIGHT WENT OUT I WAS TOLD IT WAS A ELECTRICAL PROBLEM AND NOW IT IS THE PASSENGER AIRBAG NOW I AM AFRAID TO DRIVE THE CAR LONG DISTANCE

CAR STALLED WITHOUT ANY WARNING. THEN IT STARTED IMMEDIATELY. NEXT DAY STARTED, THEN STALLED IMMEDIATELY AND WOULD NOT START. THE FIRST TIME WE WERE ON TRAFFIC CIRCLE, AND SECOND TIME IN GARAGE

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE EPS FAILED WITHIN TWO MONTHS OF BEING REPAIRED PER AN UNKNOWN MANUFACTURER RECALL. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED, BUT THEN REMAINED ILLUMINATED AND THE STEERING WHEEL SEIZED. THE DEALER (LANCE CUNNINGHAM FORD, 4101 EAST CLINTON HIGHWAY, KNOXVILLE, TN 37912, 865-687-2100) REFUSED TO PROVIDE A PERMANENT REMEDY. THE CONTACT INFORMED THE DEALER AND THE MANUFACTURER THAT THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION AND THE VEHICLE WOULD NEED TO BE DIAGNOSED AND REPAIRED. THE CONTACT ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A 12,000 MILE WARRANTY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WENT TO OPEN MY DOOR TO GET OUT OF MY CAR & OUT OF NOWHERE THE DOOR HANDLE WOULD NOT WORK. TO GET OUT OF MY CAR RIGHT NOW I NEED TO PUT DOWN THE WINDOW & REACH OUT TO OPEN WITH OUTSIDE HANDLE OR GET OUT PASSENGER SIDE DUE TO COLD TEMPERATURES & NOT BEING ABLE TO PUT THE WINDOW DOWN. IT'S REALLY INCONVENIENT. I HAVE SEEN WHERE OTHER VEHICLES HAVE HAD RECALLS WITH SIMILAR PROBLEMS.

THE POWER STEERING ASSIST FAULT MESSAGE APPEARED IN THE ODOMETER DISPLAY. THIS COULD NOT BE RESET BY TURNING OFF THE IGNITION FOR 10 SECONDS AND TURNING ON THE IGNITION AGAIN. THIS MESSAGE HAS BEEN INTERMITTENT FOR 6 MONTHS. IT WOULD APPEAR OFTEN WITH FIRST START UP ON RAINY AND RAINY ON COLD DAYS. NEVER OCCURRED WHILE DRIVING. I DROVE THE CAR TO A LOCAL REPAIR SHOP. THE STEERING TAKES A GREAT EFFORT TO TURN THE WHEEL. HAD A NEAR MISS ACCIDENT WITH WOOD TRASH ON THE HIGHWAY. THE REPAIR SHOP SAID THIS COULD BE COVERED BY AN EXTENDED RECALL. THE FORD DEALERS WE CALLED SAID THEIR SYSTEM WAS DOWN NOT ABLE TO CHECK VIN FOR RECALL. IT HAS ABOUT 83000 MILES AND 6 YEARS OLD. THE STEERING FAILURE IS A SIGNIFICANT SAFETY DEFECT. I'VE DRIVEN CARS BEFORE WITHOUT POWER STEERING - EASY COMPARED TO THIS FAIL. THIS FAILURE IS EXTREMELY UNSETTLING FEELING WHEN TRYING TO MAKE A CURVE OR TURN. CHECK BACK LATER TO SEE IF FORD REPAIRED THIS.

ERROR CODE C1277 POWER STEERING FAILURE. DRIVING DOWN THE HWY POWER STEERING FAILURE LIGHT/WARNING COMES ON AND POWER STEERING GOES OUT. TOOK EVERYTHING IN MY POWER TO KEEP THE CAR BETWEEN THE LINES. THIS IS VERY UNSAFE FOR IT MAKES THE VEHICLE VERY UNSAFE TO DRIVE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO A DEALER (MILNES FORD, 333 EAST GENESSE STREET, LAPEER, MI 48446, (810) 667-5000) WHERE IT WAS DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.

THE THROTTLE STUCK (2ND TIME, BOTH TIMES SIMILAR) RECENT EXPERIENCE:03/20/2018: LOCATION: ENTRANCE RAMP PA TURNPIKE AT SOMERSET EXIT. THE TURNPIKE TRAFFIC WAS MOVING EXTREMELY SLOWLY DUE TO WEATHER\ACCIDENT (ESTIMATE 15 25 MPH). I HAD PURPOSELY HUNG WAY BACK (100 - 150 FT) OF CAR AHEAD OF ME AS DRIVER DID NOT SEEM EXPERIENCED OR CONFIDENT. AFTER THINKING THAT THE VEHICLE IN FRONT WAS GOING TO MAKE ITS MERGE, I STARTED ACCELERATING UP TO THE THEN TURNPIKE TRAFFIC SPEED. THE CAR IN FRONT THOUGH DID NOT MERGE BUT STOPPED INSTEAD. I THEN NEEDED TO SLOW DOWN OR STOP. WHEN ATTEMPTING TO SLOW DOWN, MY CAR DID NOT WANT TO SLOW DOWN, THROTTLE SEEMED STUCK. I THEN STARTED PRESSING THE BRAKE PEDAL WITH BOTH FEET AS HARD AS I COULD. THOUGH MY CAR DID STOP BEFORE HITTING THE VEHICLE IN FRONT, IT WAS AN EXTREMELY TENSE EXPERIENCE. PREVIOUSLY, A COUPLE YEARS AGO, I HAD A SIMILAR EXPERIENCE. I DID NOT REPORT AT THAT TIME. IN THAT EXPERIENCE, I WAS APPROACHING AN INTERSECTION IN THE CITY OF ERIE. MY APPROACH WAS ON A SLIGHT UPHILL. THE LIGHT CHANGED FROM GREEN TO RED AND I WENT TO STOP. AGAIN, IT SEEMED AS THOUGH THE THROTTLE STUCK. AS IT WAS ON AN UPHILL I WAS EXPECTING TO USE LITTLE OR NO BRAKE. MY CAR THOUGH KEPT AT SPEED. AGAIN, I JUMPED ON THE BRAKE PEDAL WITH BOTH FEET AS HARD AS I COULD. IN THIS CASE, I DID LIGHTLY STRIKE THE BACK OF A VEHICLE THAT STOPPED AHEAD OF ME AT THE TRAFFIC SIGNAL. THE CAR I HIT DID NOT RECEIVE ANY DAMAGE. MY CAR THOUGH HAD A GRILL PIECE PUNCTURE THE AIR CONDITIONER ITEM THAT HOLDS ITS LIQUID.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KENNY ROTH FORD (3200 LIBRARY ROAD, CASTLE SHANNON, PA 15234, (412) 881-0001) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (ANDERSON FORD BULLHEAD CITY, 2585 AZ-95, BULLHEAD CITY, AZ 86442) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *JS

LETTER FROM SENATOR ISAKSON ON BEHALF OF CONSTITUENT RE REPAIR DATE FOR 2012 FORD FUSION TWO SAFETY RECALL NOTICES. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIRS. *JS

THIS IS THE THIRD TIME MY STEERING HAS LOCKED UP ON MY CAR WHILE DRIVING. THIS IS A BIG SAFETY HAZARD! THIS PART ON FORD FUSIONS WAS RECALLED A COUPLE YEARS BACK AND THIS PART IHAVE BEEN FIXED BY FORD DEALERSHIPS MULTIPLE TIMES. IF A PART IS UNDER RECALL AND FIXED WHY DO I HAVE T CONTINUE TO KEEP GETTING THE SAME ISSUE FIXED!

DRIVER SIDE DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. I FEAR THAT IF IN A COLLISION, I COULD NOT ESCAPE. I SEE THERE WAS A RECALL ON THE 2013- 2015. I FEEL THAT FORD SHOULD CORRECT THIS DEFICIENCY ON MY VEHICLE. THIS IS WHEN VEHICLE IS STATION AND MOVING. THIS HAPPENED IN MARCH AND I THOUGHT THE LOCKS MAY HAVE BEEN FROZEN, AND NOW IT IS HAPPENING AGAIN

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LOGANVILLE FORD (3460 US-78, LOGANVILLE, GA 30052, (770) 554-9994)CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I RECEIVED MY RECALL NOTIFICATION LETTER FROM FORD APPROXIMATELY A YEAR AGO. WHEN I SPOKE WITH KEN GRODY FORD IN CARLSBAD, CA, I WAS TOLD THEY AREN'T GOING TO REPLACE PASSENGER AIRBAG AS I DO NOT RESIDE IN HIGH HUMIDITY AREA. I RECENTLY ASKED AGAIN AND WAS INFORMED BY KEN GRODY FORD THESE PARTS WILL NEVER BE AVAILABLE; THEREFORE, IT WILL NOT BE REPLACED.

COMPLETE LOSS OF POWER STEERING ON THE HIGHWAY. ALMOST CAUSED A SEVERE, DEADLY ACCIDENT. WAS ABLE TO PULL THE CAR OVER AND GET TOWED HOME. HAD A MECHANIC CHECK IT OUT AND EVERYTHING LOOKS FINE, STARTED UP AND POWER STEERING HAS RETURNED. I AM TOO AFRAID TO DRIVE MY VEHICLE NOW, SO I AM CARPOOLING TO WORK. PLEASE ISSUE A RECALL, MANY FUSIONS ARE HAVING THIS ISSUE, YET NO RECALL ON MY VIN! THAT IS WRONG. FORD IS AWARE OF THE PROBLEM.

I WAS DRIVING MY VEHICLE BACK HOME FROM THE MOVIES AND I HAD MY NEPHEWS WITH ME. THE MESSAGE CAME UP ON MY DASH SAYING 'SERVICE POWER STEERING NOW' IT WAS MIDNIGHT SO I WAS NOT ABLE TO CALL ANYONE TO SEE WHAT THE ISSUE WAS. THANKFULLY I MADE IT HOME AND DROPPED MY NEPHEWS OFF AT THEIR HOMES. THE NEXT DAY I WAS GETTING READY TO LEAVE TO WORK AND THE MESSAGE WAS STILL THERE AND I WAS NO LONGER ABLE TO TURN MY STEERING WHEEL. APPARENTLY THIS YEAR IS NOT COVERED UNDER THE RECALL OF OTHER FORD VEHICLES WITH THE SAME ISSUE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT ALL THE DOOR HANDLES FAILED TO OPEN THE DOORS FROM INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE WINDOWS NEEDED TO BE OPENED IN ORDER TO OPEN THE DOORS FROM THE EXTERIOR HANDLES. THE CONTACT CALLED FUTURE FORD OF CLOVIS AT 559-862-1570 (920 W SHAW AVE, CLOVIS, CA 93612) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.

VEHICLE WAS IN PARK, IGNITION TURNED OFF. THE DRIVER'S SIDE DOOR WOULD NOT OPEN. HAD TO ROLL DOWN THE WINDOW TO OPEN THE DOOR WITH THE OUTSIDE DOOR LATCH. TOOK TO FORD DEALER, GROSS MOTORS IN SPENCER, WI. THEY REPLACED BROKEN PART IN LATCH ASSEMBLY, COST $100. VEHICLE HAS 55,000 MILES.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HELLMAN FORD (750 CO-92, DELTA, COLORADO 81416, (970) 874-4444) AND WHITE'S CANYON FORD (2751 EAST COLORADO BLVD, SPEARFISH, SOUTH DAKOTA 57783, (605) 642-4400) WERE MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB

TAKATA RECALL. THE MOST RECENT MOTOR TREND MAGAZINE SAID THAT FORD IS REQUIRED TO FIX THIS NOW-PAGE 12. I CALLED THE DEALER AND TALKED TO THE DEALER SUPERVISOR AND HE SAID THEY DON'T HAVE THE PART. MY WIFE WILL NOT EVEN DRIVE THIS CAR NOW. I AM AT A LOSS AT WHAT TO DO I WOULD LIKE THEM TO UNINSTALL THE AIRBAG TO ELIMINATE THE DANGER. THEY SAID THEY COULD NOT DO THAT. THE DEALER IS FIVE STAR FORD IN PLANO, TX. MOTOR TREND SAID TO CONTACT YOU, FORD AND THE BETTER BUSINESS BUREAU. MY CAR HAS BEEN ON THE RECALL LIST FOR SEVERAL MONTHS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MCLAUGHLIN FORD, 950 N MAIN ST, SUMTER, SC 29150, (803) 773-1481) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON 2/27, WHEN I TRIED TO OPEN THE DRIVER'S DOOR TO GET OUT OF MY CAR, THE DOOR WOULD NOT OPEN. I TRIED UNLOCKING IT TO NO AVAIL. I HAD TO ROLL DOWN THE WINDOW AND USE THE OUTSIDE DOOR HANDLE TO GET OUT. (CAR WAS PARKED IN A PARKING LOT) WHEN I TOOK IT TO THE DEALER FOR REPAIR, I WAS TOLD EXTENDED WARRANTY DOES NOT COVER REPAIR, AS THERE IS NO RECALL AND IT IS NOT A MECHANICAL FAILURE, READ YOUR CONTRACT. SO APPARENTLY SAFETY IS NOT AN ISSUE TO THE FORD DEALERSHIP SERVICE DEPARTMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD OF JASPER (4100 HWY 78, JASPER, AL 35501, (205) 384-4400) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT THEN CALLED VILLAGE FORD (23535 MICHIGAN AVE, DEARBORN, MI 48124, (313) 565-3900) AND WAS ALSO INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS; HOWEVER, THEY OFFERED TO PLACE THE CONTACT ON A WAITING LIST BECAUSE THE DEALER WAS NOT LOCATED IN HER STATE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN TRYING TO GET OUT OF MY CAR, THE DOOR WOULDN'T OPEN. THE DOOR WAS STILL LATCHED, BUT I TRIED TO CONTINUE DRIVING TO THE NEAREST AUTO SHOP. WHILE DRIVING ON THE DOOR LATCH CAME UNDONE AND THE DOOR CAME OPEN WHILE DRIVING. AT THIS TIME THE DOOR WILL NOT OPEN FROM THE INSIDE (I CAN OPEN USING THE EXTERIOR HANDLE) AND THE DRIVER DOOR DOES NOT LOCK. THE LATCHING ISSUE IS THE BIGGEST CONCERN AS IT COULD CAUSE INJURY (I'M VERY THANKFUL IT DIDN'T FLY OPEN WHILE DRIVING ON THE HIGHWAY TWO MINUTES EARLIER).

THE "POWER STEERING ASSIST FAULT" WARNING FLASHING ON 2012 FORD FUSION UPON TURNING ON VEHICLE, EXPERIENCED A POWER STEERING FAILURE AND STEERING WHEEL WAS EXTREMELY TOUGH TO TURN.

SWOLLEN LUG NUTS DUE TO RUST FORMING UNDER CHROME OUTER SHELL. THIS PREVENTS A LUG WRENCH FROM FITTING OVER THE NUT AND THEREFORE THE WHEEL CANNOT BE REMOVED. THIS WAS DISCOVERED WHILE STATIONARY.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE DEALER (OC WELCH FORD LINCOLN, 4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927) WHERE THE CONTACT WAS ADVISED THAT SHE WOULD HAVE TO PAY TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER OPENED A CASE AND ADVISED THE CONTACT TO CALL HER LOCAL DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

RECALL 15S18 STEERING GEAR, WHILE DRIVING THE STEERING WHILE TURNING THE MAKE A NOISE . TOOK IT TO JIM CLICK FORD BECAUSE A CODE DIDN'T SHOW ON DASH FORD WILL NOT COVER THE COST TO REPLACE THE STEERING GEAR WHICH IS THE ISSUE WITH THE CAR. SO WE ARE UNABLE TO DRIVE THE CAR IT IS DANGEROUS/ UNSAFE TO DRIVE THE VEHICLE. THE STEERING MAKE NOISE WHEN IN MOTION, STATIONARY ON STREET AND HIGHWAY WHEN TURNING THE STEERING WHEEL. NHTSA #1227804 /FORD CASE#14458165

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 25 MPH, THE CONTACT DROVE OVER A CURB AND CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S HEAD STRUCK THE WINDSHIELD, BUT THERE WAS NO MEDICAL ATTENTION REQUIRED. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAXWELL FORD IN AUSTIN, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 122,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS

JUST HAD RECALL # 16B38 DONE 1/24/18. DRIVING MY HUSBAND TO WORK AND MY ENGINE LIGHT CAME ON, TOOK IT TO HAVE SCAN DONE AND IT'S MY GAS TANK OR CAP? THE TECH TOLD ME MY TANK IS NOT BREATHING, NEITHER AM I. NOT A HAPPY CAMPER. THERE IS CURRENTLY A RECALL ON THE AIR BAGS, # 17S01. THAT'S ALL I NEED TO HAVE AN AIR BAG GO OFF AND KILL EVERYONE IN THE CAR. THERE IS ALSO A RECALL # 15S18 THE STEERING. I WOULD REALLY APPRECIATE IT IF YOU COULD GET THESE RECALL'S TAKEN CARE OF AND RE DO THE RECALL # 16B38. SOMETHING WENT WRONG. THE CAR IS IN MICHIGAN, SO WE NEED A FORD DEALER IN MICHIGAN. PLEASE EMAIL ME OR CALL ME AS SOON AS YOU CAN GET THIS SET UP. ALSO JUST REPLACED FRONT AND REAR BRAKES, ROTORS. THEN TURNED AROUND GOT NEW TIRES AND WAS TOLD I NEEDED A FRONT END ALIGNMENT, DONE IT. LOVE MY CAR BUT HATE THE COST TO FIX, FORD IS EXPENSIVE. THANK YOU

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. BILL MARSH FORD GAYLORD (1928 S OTSEGO AVE, GAYLORD, MI 49735) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DOOR LATCHES STOPPED WORKING NOT ABLE TO OPEN ANY DOORS AND THE CHECK OIL LIGHTS COMES ON BUT JUST HAD MULTIPLE OIL CHANGES DEALER NOT ABLE TO RESET SYSTEM THE SYSTEM HAS TO BE REPLACED EXTREMELY HARD TO TURN THE STEARIN WHEEL.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED AND REGAINED POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO UFTRING SUBARU (500 FAIRLANE DR, EAST PEORIA, IL 61611) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS PERFORMED IN 2012. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

TAKATA AIRBAG RECALL - I RECEIVED A RECALL NOTICE IN JANUARY 2017. I HAVE CHECKED ONLINE AND WITH MULTIPLE FORD REPAIR DEPARTMENTS AND HAVE BEEN TOLD THEY DO NOT HAVE ANY SOLUTION OR PARTS FOR THIS RECALL. IT HAS NOT BEEN OVER A YEAR AND I AM CONCERNED FOR THE SAFETY OF MY PASSENGERS AND DO NOT FEEL SAFE DRIVING ANYONE IN MY CAR.

THE DASH ON MY CAR READS 'POWER STEERING ASSIST FAULT.' THE RECALL IS FOR 'EPAS STEERING EFFORTS' THIS RECALL WAS PERFORMED ONCE ON MY CAR ALREADY BACK IN 2015, HOWEVER THE DEALERSHIP ONLY REPROGRAM THE MODULE. THEY NEVER THE DEFECTIVE PARTS, WHICH MEANS THEY ONLY HALF DID THE JOB. NOW MY CAR ACTUALLY HAS POWER STEERING FAILURE AND THE SAME ERROR IS COMING UP ON THE DASH. I REACHED OUT TO THE DEALERSHIP AND THEY TOLD ME THAT I WOULD BE RESPONSIBLE FOR THE COST AND THAT THE REPAIR IS OUT OF WARRANTY AND THE RECALL IS CLOSED. SO I CALLED THE HOE OFFICE WHO SAID E THEY WOULD LOOK INTO IT. NOW AFTER A DAY I HAVE BEEN INFORMED THAT THE HOME OFFICE WILL NOT ENFORCE THE RECALL TO MAKE THE DEALERSHIP FIX IT CORRECTLY. I KNOW THAT THE EPAS RECALL COVERS MANY PARTS IN THE POWER STEERING. I FEEL LIKE IT SHOULD HAVE BEEN FIXED RIGHT THE FIRST TIME. AND THAT THEY ARE JUST TRYING TO GET OUT OF RESPONSIBILITY. ATTACHED IS THE RESPONSE FROM THE HOME OFFICE OF FORD.

THROTTLE BODY- OUR 2012 FORD FUSION WILL INTERMITTENTLY STALL, WHICH HAS BECOME A HAZARD DRIVING, ESPECIALLY ON THE HIGHWAY. THE WRENCH LIGHT WILL COME ON, BUT ONCE TURNING THE CAR BACK ON, THE LIGHT WILL GO OFF. AFTER A DOZEN OR MORE TIMES, THE CHECK ENGINE LIGHT FINALLY CAME ON AND WE WERE ABLE TO BRING IT TO OUR MECHANIC. HE PULLED THE CODE P2111 (THROTTLE BODY). HE CLEANED OUT THE THROTTLE BECAUSE THAT WHAT HE THOUGHT WOULD FIX IT AND CLEARED THE CODE. THE PROBLEM HAPPENED AGAIN AND WE THEN RESEARCHED ONLINE AND FOUND THAT THIS IS A MAJOR ISSUE WITH FORD OWNERS. HOWEVER, FORD HAS CLAIMED THAT THIS IS NOT A HAZARD SO HAS NOT DECLARED A RECALL, BUT HAS EXTENDED A WARRANTY FOR THE PART. UNFORTUNATELY, SINCE OUR CODE WAS CLEARED OUR FORD DEALERSHIP WILL NOT FIX THIS UNDER WARRANTY EVEN AFTER GIVING THEM THE CODE THAT POPPED UP. THEY HAVE HAD THE CAR FOR DAYS AND HAVE NOT EXPERIENCED IT THEMSELVES SO THEY WILL NOT FIX IT. THE ONLY OPTIONS WE NOW HAVE ARE #1 PAYING OUT OF POCKET OR #2 DRIVING THE CAR HOPING THAT THE CHECK ENGINE COMES BACK ON WHICH FORD HAS SUGGESTED. NEEDLESS TO SAY THIS IS EXTREMELY DANGEROUS AND WE ARE VERY DISAPPOINTED THAT THE ONLY OPTION THEY HAVE FOR US IS TO SEND US AWAY TO HAVE IT STALL AGAIN SO THEY CAN GET THEIR CODE WHEN KNOWING THERE ARE WHAT LOOKS LIKE HUNDREDS OF COMPLAINTS ONLINE. ALSO, SINCE THE CHECK ENGINE LIGHT ONLY CAME ON ONCE, WE WILL PROBABLY HAVE TO EXPERIENCE A DOZEN MORE STALLS FOR IT TO COME ON AGAIN. WE ARE AT A LOSS.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTO PARK HAWAII (828 FORT STREET MALL #310, HONOLULU, HI 96813, (808) 536-6112) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

Highway speeds power steering failure, no symptoms prior. Barely got off the road to safety.

TL* THE CONTACT OWNS A 2012 FORD FUSION. AFTER STARTING THE VEHICLE, THE STEERING COLUMN SEIZED AS A 'DON'T DRIVE THE VEHICLE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO CROWN MOTORS (555 CYPRESS AVE, REDDING, CA) WHERE IT WAS DIAGNOSED THAT THE STEERING WIRING WAS CORRODED AND NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,411. *TT *TR

THE FIRST TIME MY POWER STEERING WENT OUT WAS WHEN I WAS TURNING ONTO A BUSY INTERSECTION AND WAS ALMOST HIT BY TWO CARS THAT WERE GOING PRETTY FAST. I WAS ABLE TO DRIVE IT TO A NEARBY FORD SERVICE CENTER AND THE FIXED THREE RECALLS: THE THROTTLE BODY, THE POWERTRAIN, AND POWER STEERING. NOT EVEN 8 MONTHS LATER, THOSE SAME THREE ISSUES WENT OUT AGAIN. THE POWER STEERING WENT OUT WHEN I WAS ON THE HIGHWAY GOING 70 MPH. I ENDED UP SPINNING AND DAMAGED MY FRONT BUMPER TRYING TO PULL OVER AND BE SAFE.

WHILE DRIVING TODAY, THE POWER STEERING STOPPED PROVIDING SUPPORT. ADVANCETRAC AND POWER STEERING FAILURE NOW DISPLAY IN THE MESSAGE CENTER. I ALMOST HIT A PEDESTRIAN AS THE PS FAILED AS I WAS MAKING A LH TURN. WHEN THE ASSIT FAILED, THE CAR STRAIGHTENED OUT AND I WAS HEADED RIGHT FOR A PERSON STANDING ON THE CURB

I WAS GETTING IN MY CAR TO LEAVE WALMART, SATURDAY 2/3/2018 WHEN A WARNING FLASHED ON MY DASHBOARD SAYING "POWER STEERING ASSIST FAULT" THATS WHEN I REALIZED I HAD NO POWER STEERING. I THEN HAD TO HAVE MY CAR TOWED TO MY HOUSE FIRST THEN MONDAY 2/5/2018 TO LONG LEWIS FORD.

AFTER MY WIFE STOPPING TO FILL UP THE GAS TANK, SHE STARTED THE CAR AGAIN TO FIND OUT THAT THE POWER STEERING FAILURE MESSAGE APPEARED ON THE DASH. SHE COULDN'T MOVE THE STEERING WHEEL, LUCKILY THERE WAS A PARKING SPOT RIGHT IN FRONT OF HER. SHE WAS ABLE TO GET IT TOWED TO A FORD FACILITY, SHE HAD TO GET A RENTAL CAR AND WAIT 3 DAYS BEFORE FORD COULD LOOK AT IT. AFTER THEY LOOKED AT IT THEY SAID THE PART THAT BROKE WAS PART OF A RECALL (15S18) THAT WAS FIXED A YEAR PREVIOUSLY AND THAT IT BROKE AGAIN. SHE WAS TOLD THE PART WOULD HAVE TO BE REPLACED AGAIN BUT IT WOULD COST $1613, NOT COVERED UNDER THE RECALL. AFTER SHE TOLD ME THIS I CONTACTED FORD CUSTOMER SERVICE, THEY SAID THEY WOULD LOOK INTO IT. A COUPLE OF DAYS LATER THEY SAID THEY COULD NOT REPLACE IT AGAIN UNDER THE RECALL. I HAD TO FORK OVER $1613 TO REPAIR THE RECALLED PART. SERIOUSLY THIS IS A SAFETY ISSUE, THE RECALLED PART DIDN'T DO WHAT IT WAS SUPPOSED TO DO. IF MY WIFE WAS DRIVING DURING THE STEERING LOCKUP INSTEAD OF AT A GAS STATION SERIOUS PROBLEMS COULD HAVE OCCURRED, LIKE A MAJOR ACCIDENT. I'M NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I'VE READ ABOUT MORE PEOPLE HAVING THE SAME ISSUE ABOUT THE RECALLED PART. NHTSA NEEDS TO FORCE FORD TO HAVE ANOTHER RECALL ON 15S18, BEFORE A SERIOUS ACCIDENT OR FATALITY HAPPENS.

WHILE DRIVING THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC WARNING SHOW UP IN THE DISPLAY. WE MADE IT HOME WITH NO LOSS OF POWER STEERING. THE NEXT MORNING STARTED THE CAR AND NOW WARNING LIGHT SAY SERVICE POWER STEERING NOW. THERE IS NOW A COMPLETE LOSS OF POWER STEERING. I WENT ON INTERNET AND SEEN A RECALL (15S18) FOR EPAS STEERING AND FOUND OUT IT WAS ONLY FOR CARS MANUFACTURED UP UNTIL 2/28/2012 AND ACCORDING TO OUR VIN# OUR VEHICLE WAS MANUFACTURED 3/23/2012. I TOOK IT TO A LOCAL FORD DEALERSHIP FOR DIAGNOSIS AND THEY RECOMMEND REPLACING THE EPAS STEERING GEAR