2012 Ford Mustang Complaint Log

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDDATED 11/19/15*LJ

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SAFETY RECALL NOTICE 15S21/ NHTSA RECALL 15V-319 FRONT DRIVER SIDE AIRBAG INFLATOR HOUSING RUPTURE 7 DEPLOY ABNORMALLY RESULT IN METAL FRAGMENTS STRIKING DRIVER 7 OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. FORD ISSUED THIS RECALL ON JULY 2015. THE LETTER CONTAINS NO PHONE # SO I CALLED THE DEALERSHIP. I WAS TOLD THE PARTS ARE BEING PRODUCED SLOWLY AND GOES IN ORDER OF VIN#. I AM STILL DRIVING WITH MYSELF AND MY CHILDREN IN THE CAR WITH THE CONSTANT FEAR OF BEING INJURED AND DYING FROM THE AIR BAG THAT IS SUPPOSED TO PROTECT ME. THE DEALERSHIP SERVICE DEPT MANAGER ACTED ANNOYED BY MY CALL; HOWEVER, THEY WERE MORE THAN OVERJOYED TO SELL IT TO ME. THERE SHOULD BE A WAY TO GET AN UPDATED PROGRESS REPORT ON THE PRODUCTION OF THE REPLACEMENT PART & THE PROCESS SHOULD NOT TAKE THIS LONG. WHAT I AM I TO DO? WAIT UNTIL SOMETHING LIFE-ALTERING HAPPENS WHEN I THOUGHT I WAS BUYING MY DREAM CAR...

VEHICLE LOST ALL POWER STEERING AT HIGHWAY SPEEDS. VEHICLE ALSO MADE CLUNKING SOUNDS WHILE TURNING. HAD TO REPLACE EPAS STEERING ASSEMBLY AT MY OWN COST $1656. UNSAFE AND UNPROVEN DESIGN. ELECTRICAL CONNECTORS FOR EPAS ARE MOUNTED LOW SO ROAD GRIME/RAIN PENETRATE INTO THE CONNECTOR CAUSING MALFUNCTION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THE VEHICLE STRUCK A DEER AND THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW AIR BAG. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS NOT NOTIFIED OF THE RECALL PRIOR TO THE CRASH. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MILEAGE AT THE TIME OF THE CRASH WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 2/18/16 LN *JS

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL, CALLED FORD AND THEY SAID IT WOULD BE SEPT OR OCT 2016 BEFORE I CAN GET MY AIRBAG REPLACED. THIS IS RIDICULOUS, HOPING NOT TO BE IN ACCIDENT FOR 18 MONTHS WHILE WAITING FOR THEM TO GET TO THIS. RECALL WAS MAY 2015..I AND OR MY FAMILY WILL FILE LAWSUIT IN THE EVENT THAT I AM IN ACCIDENT BEFORE THIS RECALL IS REPAIRED

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL THIS RECALL IS OVER A YEAR OLD. "NO REMEDY AVAILABLE". DO I HAVE TO DIE FIRST?

HOOD PAINT IS BUBBLING AND FALLING OFF DUE TO CORROSION.

VEHICLE LOST ALL POWER STEERING WHILE DRIVING. SOMETHING SOUNDS LOOSE INSIDE STEERING GEAR.

WHILE MERGING ON A LOCAL HIGHWAY AT 15 MPH THE WRENCH WARNING LIGHT CAME AND THE CAR WENT INTO LIMP MODE. I WAS LUCKY THE RIGHT HAND LANE HAD BREAK IN TRAFFIC AND I WAS ABLE TO GET OFF THE ROAD. THE LIMP TURNED IN NO ACCELERATION AND WAS UNRESPONSIVE TO THE GAS PEDAL. I TURNED THE CAR OFF AND WAITED 1 MINUTE AND RESTARTED THE CAR - EVERYTHING WAS BACK TO NORMAL. I DROVE DIRECTLY TO MY MECHANIC AND HAD HIM SCAN FOR CODES. NO CODES WERE FOUND. HE RAN NUMEROUS OTHER CHECKS AND DROVE THE CAR FOR 60 MILES WITH NO PROBLEMS. THIS IS THE SECOND TIME THE WRENCH WARNING LIGHT HAS COME ON IN THE LAST 3 WEEKS. THE FIRST TIME NOTHING HAPPENED AS THE CAR DID NOT GO INTO LIMP MODE. THE CAR WAS SCANNED THEN ALSO WITH NO CODES SHOWING. I WAS FORTUNATE NOT TO HAVE BEEN HIT.

TAKATA RECALL - I AM BEING TOLD BY MY FORD DEALERSHIP THAT FORD MOTOR COMPANY HAS SENT THEM NO PARTS/AIRBAGS AT ALL TO REPLACE THE RECALLED ONES. I LIVE IN FLORIDA (NOT GETTING ANY MORE HUMID THAN THAT), AND IT'S BEEN ALMOST A YEAR SINCE I RECEIVED MY RECALL NOTICE (MAY 2015). I WOULD LIKE SOMEONE AT FORD MOTOR COMPANY TO SEND THE REPLACEMENTS ASAP, AS NONE OF THE DEALERS ARE PROVIDING LOANERS, AND I DRIVE 80 MILES A DAY!! THANK YOU!!!

THE PAINT IS BLISTERING ON THE HOOD. THERE IS NO DAMAGE. THIS IS A KNOWN PROBLEM. FORD HAS ISSUED AS SERVICE BULLETIN AFFECTING A NUMBER OF MODELS AND YEARS. A CLASS ACTION LAW SUIT HAS BEEN FILED.

TAKATA RECALL NO WORD ON REPLACEMENT05.

WAS DRIVING AROUND 50MPH ON CITY STREETS WHEN ALL OF A SUDDEN CAR LOST POWER AND WENT LIMP. WRENCH LIGHT CAME ON AND CAR WAS MAKING A WEIRD NOISE UNDER THE HOOD LIKE IT WAS STRUGGLING. COULDN'T ACCELERATE AND I HAD TO COAST TO THE RIGHT HAND SIDE OF THE ROAD. TURNED THE CAR OFF AND THEN BACK ON AND EVERYTHING WAS OKAY. THIS HAS HAPPENED 3 TIMES SINCE WITHIN A 8 MONTH TIME PERIOD DRIVING AT VARIOUS SPEEDS. EACH TIME I TURN THE CAR ON & OFF AGAIN AND IT SEEMS TO RESET. I'VE NOTICED MY CAR HASN'T BEEN GETTING THE SAME CITY MPG AS BEFORE. IVE ONLY HAD THIS CAR 2 YEARS, I'M THE SECOND OWNER AND THIS STARTED AT ROUGHLY 62,000 MILES.

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE REPAIR WAS MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN MAY 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY WIFE DRIVING AT APPROXIMATELY 50MPH AND NOTICED A VIBRATION IN THE STEERING WHEEL. SHE TURNED LEFT INTO THE FIRST PARKING LOT AVAILABLE. WHILE TURNING, SHE HEARD SOMETHING LOOSE AND RATTLING IN THE STEERING WHEEL. SHE THEN PULLED INTO A PARKING SPACE. SHE SHOOK THE STEERING WHEEL SIDE TO SIDE AND A LARGE BROKEN BLACK BOLT FELL OUT. AFTER THAT SHE REALIZED THAT THE WHEEL WAS FREE AND FELL OFF INTO HER HANDS. THE CAR IS CURRENTLY SITTING AT A LOCAL FORD DEALER AND IS SCHEDULED TO BE REPAIRED IN THE NEXT COUPLE OF DAYS. I DID TAKE SEVERAL PICTURE OF THE BROKEN BOLT HEAD, STEERING WHEEL, AND STEERING COLUMN (WITH THE REMAINING BOLT). THIS CAR IS OWNED BY COUPLE WHO ARE IN THERE 60'S. WE PURCHASED IT NEW AND HAS NEVER BEEN RACED OR ABUSED. *TR

ON MARCH 27, 2015, I BROUGHT MY MUSTAND TO FORD BECAUSE I DISCOVERED ON THE HOOD OF MY CAR, THAT THE PAINT WAS BUBBLING/COMING APART FROM THE HOOD. ON APRIL 7, 2015, THE FORD DEALER REPAINTED MY HOOD. THEN, I NOTICED AGAIN BUT THIS TIME, IN MORE THAN ONE AREA OF MY HOOD THAT THE PAINT WAS LIFTING OFF OF THE HOOD. I RETURNED TO THE DEALERSHIP AND CONTACTED FORD MOTOR COMPANY BUT THEY WERE RELUCTANT TO REPLACE THE HOOD OR REPAINT AT NO COST. MY MAJOR CONCERN IS THAT I BROUGHT THE VEHICLE IN DURING THE "WARRANTY PERIOD" AS IN THE MANUAL HOWEVER, THIS PROBLEM WAS NOT CORRECTED SINCE IT RETURNED AGAIN.

AFTER WAITING AT A LIGHT IN THE LEFT TURN LANE, I STARTED ACCELERATING FROM A COMPLETE STOP, SLOWLY INTO MY LEFT TURN. AT ALMOST COMPLETION OF THE TURN, MY TACHOMETER WENT FROM 3000 RPMS TO OVER 6000 RPMS. THE CAR HAD A SUDDEN JOLT AT THIS MOMENT AND THE REAR WHEELS LOCKED UP. I WENT INTO A SLIDE AND THE CAR SLID ACROSS 2 LANES INTO A TREE FILLED MEDIAN. THE CAR WAS TOTALED BY THE INSURANCE COMPANY. THERE WERE NO FACTORS THAT COULD INFLUENCE SUCH A CRASH, AS THE ROAD WAS DRY, IT HADN'T RAINED. THE ROAD WAS WELL PAVED. FINALLY, SPEED WASN'T A FACTOR IN THE CRASH. AT THE TIME OF THE ACCIDENT WE HAD NO IDEA WHAT COULD HAVE CAUSED THE DOWNSHIFTS IN GEARS, HOWEVER AFTER A RECENT RECALL WE REALIZED WHAT HAD HAPPENED.

FOR A FEW DAYS BEFORE THE INCIDENT, MY STEERING WAS ACTING UP LIKE SMALL BUMPS WHEN I TURNED LEFT. THEN YESTERDAY, I BACKED OUT OF THE DRIVEWAY, DROVE UP MY STREET, TURNED LEFT AND ONCE I GOT UP TO SPEED THE EPAS JUST STOPPED WORKING. MY COMPUTER SAID IT WAS AN ELECTRONIC ASSIST POWER STEERING FAILURE. I COULDN'T CONTROL THE VEHICLE AND I ALMOST HIT A CHILD WALKING TO SCHOOL ON THE SIDEWALK. I TRIED ALL THE RESET STUFF FORD SAYS AND THAT DIDN'T WORK. I CALLED THE FORD DEALERSHIP AND THEY WERE BASICALLY THE RUDEST SERVICE CENTER EVER. THEY REFUSED TO EVEN GIVE ME A LOANER CAR WHILE THEY FIXED IT, WHICH WOULD TAKE DAYS. SO I TOOK THE CAR TO A LOCAL REPAIR SHOP I USE AND THEY ARE WORKING ON IT NOW AND GAVE ME A LOANER CAR BEFORE I ASKED FOR ONE!!!! THIS THING BROKE 2000 MILES OUT OF THE WARRANTY AND I ALMOST KILLED A KID WALKING TO SCHOOL. I COMMUTE ON I-5 AT 70 MILES PER HOUR EVERYDAY AND NOW I'M WORRIED WHAT WILL HAPPEN IF IT SHUTS OFF GOING THAT SPEED. MY REPAIR BILL WILL BE AROUND $2,000.00 FOR A CAR WITH 38,000 MILES ON IT. MY NISSAN FRONTIER HAD 256,000 MILES AND HAD THE RADIATOR REPLACED!!! *TR

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

THE 2012 MUSTANG COLLIDED WITH A LARGE COMMERCIAL TRUCK. THE MUSTANG'S BRAKES WERE NOT APPLIED, SO THERE WERE NO SKID MARKS. NONE OF THE AIRBAGS EVER DEPLOYED. DURING THIS ACCIDENT, THE MUSTANG WAS TRAVELING THE POSTED SPEED LIMIT OF 40 MPH AND WE BELIEVE THAT THE AIRBAGS SHOULD HAVE DEPLOYED. *TR

OPEN LEAVING WORK FOR THE DAY MY SECOND GEAR SYNCO IN MY TRANSMISSION COMPLETELY FAILED LEAVING THE PARKING LOT. THEREFORE I NO LONGER HAD 2ND GEAR. SO I TOOK IT TO A FORD DEALER WHERE THEY WHERE TO FIX THE PROBLEM BUT IN TURNED FIX 2ND GEAR BUT MESSED UP MY REVERSE SYNCO GEAR NOW. THE CAR HAS BEEN IN THE SHOP FOR ALMOST 4 WEEKS AND FORD WONT MAKE A SURPLUS OF PART FOR THIS TRANSMISSION THAT THE PARTS NEEDED ARE ON BACK ORDER UNTIL APRIL 20TH 2015. *TR

THE PAINT IS LIFTING OFF OF THE HOOD DUE TO CORROSION UNDER THE PAINT BY MANUFACTURER DEFECT. *TR

UPON TAKE OFF FROM A RED LIGHT THE CAR JERKED AND SEEM TO LOSE POWER AND WHILE ACCELERATING ONLY THE RPM NEEDLE WOULD GO UP BUT THE CAR WOULD NOT GO. TOOK THE CAR TO THE DEALER AND THEY SAID THEY COULD NOT FIX IT AS I COULD NOT DUPLICATE THE PROBLEM. IT IS NOW 2 MONTHS LATER AND THE SAME ISSUE OCCURRED ONLY THIS TIME THE WRENCH LIGHT CAME ON ALONG WITH OTHER DASH INDICATOR LIGHTS. I HAD THE CAR TOWED TO THE DEALER AND NOW THAT IT IS NO LONGER UNDER WARRANTY THE SERVICE MAN SAYS OVER THE PHONE " I THINK I KNOW WHAT THE PROBLEM IS" REALLY I HAVE HAD MY CAR IN YOUR DEALERSHIP TWICE FOR THE SAME ISSUE AND NOW IT IS THERE AGAIN. IT HAPPENS TO BE THE ELECTRONIC THROTTLE CONTROL IN WHICH FORD HAS BEEN AWARE OF FOR YEARS AND THERE WERE SOME RECALLS FOR THIS ISSUE BUT I DID NOT RECEIVE ONE. I CONTACTED FORD AND SPOKE TO A REP. AND SHE SAID THEY COULD NOT HELP WITH THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE INSTALLING AN AMATEUR RADIO IN THE VEHICLE AND DRIVING AT VARIOUS SPEEDS, THE CONTACT OBSERVED AN ABNORMAL NOISE WHILE THE RADIO WAS TRANSMITTING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

I RECEIVED THE RECALL NOTICE LAST YEAR IN 2015. I TOOK THE CAR TO THE FORD DEALER IN NAPA CALIFORNIA FOR SERVICE/REPAIR. THE DEALER TOLD ME THAT THE REPLACE PARTS WERE NOT AVAILABLE BECAUSE THEY HAD NOT BEEN MANUFACTURED YET. I WENT BACK FOR SERVICE IN MARCH 2016, AND WAS TOLD THE SAME THING. IF I AM MAIMED, WOUNDED OR KILLED BECAUSE OF THIS DANGEROUS EQUIPMENT AND NEGLIGENT PROCESS, I HOPE MY FAMILY FILES A HUGE LAW SUITE AND FORD AND THE US GOVERNMENT FOR FAILURE OF OVERSIGHT OF A KNOWN DEFECT CAUSE HARM OR DEATH.

DRIVING DOWN THE HIGHWAY FULL SPEED IN HEAVY TRAFFIC, AND ENGINE JUST SHUTS DOWN. WRENCH LIGHT AND CHECK ENGINE LIGHT COME ON. HAVE TO COAST THROUGH TRAFFIC TO PULL OFF TO THE SIDE OF THE ROAD AND STOP. RESTART THE CAR A COUPLE OF TIMES, AND THEN IT'S FINE. TOOK TO FORD DEALER, WHO SAID I HAD A BAD THROTTLE BODY. CHARGED OVER $800 TO REPAIR. COMPLETELY LOSING POWER WHILE DRIVING DOWN THE HIGHWAY IS DEFINITELY A SAFETY ISSUE! FORD HAS AGREED TO FIX DEFECTIVE THROTTLE BODIES ON OTHER MODELS, BUT NOT THE MUSTANG. THIS REALLY LOOKS LIKE THE SAME PROBLEM, AND SHOULD BE ADDRESSED BY FORD. *TR

WHILE DRIVING OVER ROUGH OR UNEVEN PAVEMENT, A VERY AUDIBLE RATTLE CAN BE HEARD COMING FROM THE FRONT END OF THE VEHICLE, MOST NOTICEABLY WITH THE STEERING CENTERED. THE CAR ALSO HAS SOME UNSTABLE CHARACTERISTICS, TENDING TO PULL MUCH MORE STRONGLY TOWARDS ANY LINES OR CROWNS THAN NORMAL. VEHICLE WAS TAKEN TO LOCAL DEALER, WHERE THEY WERE ABLE TO ISOLATE THE NOISE TO THE FRONT LEFT CORNER OF THE CAR WITH "CHASSIS EARS", BUT COULD NOT DETERMINE THE SOURCE OF THE NOISE. ALL FRONT END COMPONENTS WERE REPLACED, HOWEVER THE PROBLEM PERSISTED. FORD ENGINEERS WERE CONTACTED, AND REPORTED BACK THAT THE NOISE WAS NORMAL AND THE CAR WAS RETURNED UNREPAIRED. LOWER CONTROL ARMS ON BOTH SIDES WERE REPLACED UNDER TSB 13-9-3. SERVICE DESCRIPTION READS: "FRONT SUSPENSION TECH XXXX VERIFIED CUSTOMER CONCERN AND FOUND THE THERE (SIC) IS A NOISE FOUND IN LEFT FRONT WHEN ON A GRAVEL ROAD. USED CHASSIS EAR AND FOUND LEFT FRONT HYDRO BUSHING TO MAKE NOISE. REPLACED LEFT FRONT LOWER CONTROL ARM PER TSB 13-9-3 OP CODE 130903A. ALSO FOUND LEFT OUTER TIE ROD BOLT STRETCHED. REPLACED LEFT FRONT TIE ROD AND PERFORMED 2 WHEEL ALIGNMENT. NOISE IS STILL PRESENT. CHECKED WITH HOTLINE, NOISE IS CHARACTERISTIC. DROVE ANOTHER LIKE CAR AND FOUND NOISE IS CHARACTERISTIC." THE PROBLEM HAS CONTINUED TO BECOME WORSE, AND FORD CUSTOMER SERVICE HAS BECOME INVOLVED. RETURNED TO LOCAL DEALER, SAID THERE'S NOTHING THEY CAN DO, AND THAT THE NOISE AND INSTABILITY IS NORMAL. NO OTHER DEALER WITHIN 100 MILES WILL LOOK AT THE VEHICLE, AND THE PROBLEM HAS SINCE GONE UNREPAIRED.

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WAS MAKING A LOUD METAL-ON-METAL GRINDING NOISE. THE CONTACT ALSO INDICATED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE PASSENGER'S SIDE BALL JOINT, BUSHINGS, SUSPENSION, SHOCKS AND BOTH CONTROL ARMS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE DAYS LATER. THE FAILURE CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE, CRASHING INTO A CURB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER WAS CONTACTED AND ADVISED THAT A FIELD ENGINEER WOULD FURTHER INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE DEALER ALSO ADVISED THAT WHEN THE CONTROL ARMS WERE REPLACED, THEY WERE NOT REPLACED WITH THE ORIGINAL EQUIPMENT MANUFACTURER PART BECAUSE THEY WERE FOUND TO BE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

I WENT TO THE DEALER'S BODY SHOP TO GET AN ESTIMATE ON REPAIR AND WAS THEN TOLD THAT THE PROBLEM WAS DUE TO PROBLEMS WITH THE ALUMINUM/IRON CONTAMINATION DURING THE CAR ASSEMBLY AND THAT A NEW PAINT JOB WOULD ONLY BE A BAND-AID. BROUGHT PROBLEM TO DEALER AND WAS TOLD THEY WOULD DOCUMENT AND SEND TO FORD FOR RESOLUTION ... 3 MONTHS LATER I CONTACTED THE DEALER, AND NOTHING HAD BEEN DONE. ON THE 2ND VISIT, THEY DOCUMENTED THE PROBLEM AND SAID IT WOULD BE SUBMITTED TO FORD. THE RESULT WAS THAT FORD DENIED THE CLAIM BECAUSE IT WAS BEYOND THE 3 YEAR TERM. WHEN I RESEARCHED THE ALUMINUM CORROSION ISSUE I FOUND THAT SENDING A COMPLAINT TO FORD CUSTOMER SERVICE MIGHT ELEVATE THE CLAIM, I SENT A MESSAGE TO [XXX] AT FORD. SHE WAS VERY NICE AND SENT ME THE CONTACT INFO FOR MY AREA'S FORD CUSTOMER SERVICE REPRESENTATIVE, [XXX]. SHE LET ME KNOW SHE WAS CHECKING INTO THE PROBLEM BUT THAT THE ONLY REAL SOLUTION IS TO REPLACE THE HOOD. WHEN I HEARD BACK, SHE INFORMED ME THAT: "THE COST TO REPLACE THE HOOD OF YOUR MUSTANG WOULD COME TO APPROXIMATELY $2,483.32. I CAN ASSIST WITH 50% OF THIS REPAIR BUT NOT TO EXCEED $1,241.66 IN THE UNLIKELY EVENT THAT ADDITIONAL REPAIRS ARE NEEDED. I HAVE CONTACTED [XXX] AT APPLE FORD AND ADVISED HIM OF MY OFFER. I CAN HONOR THIS OFFER FOR UP TO 30 DAYS FROM TODAY." I CANNOT AFFORD TO PUT OUT MONEY TO FIX THIS AND FEEL THAT A PROBLEM ORIGINATING IN THE ASSEMBLY PLANT, WHICH HAS BEEN WELL DOCUMENTED, SHOULD NOT BE COVERED COMPLETELY BY FORD. IF THIS WERE A PROBLEM WITH THE MECHANICS OF THE CAR, IT WOULD HAVE BEEN FULLY COVERED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AS I WAS TRYING TO PUT MY CAR INTO 3RD GEAR IT WOULDN'T GO INTO GEAR. SO I HAVE TO SLOW DOWN IN ORDER TO PUT IT IN 2ND GEAR. ANOTHER TIME I HAD TO GO INTO 4TH. THIS IS VERY CONCERNING TO ME. *JS

ON OCT 30, 2014 I WAS SHIFTING TO 2ND GEAR AND THE ENGINE BUCKED, LOST SPEED, THEN THE "WRENCH" SYMBOL ILLUMINATED, INDICATING THE LIMP HOME MODE ACTIVATED. I PULLED INTO A PARKING LOT, SHUT OFF THE ENGINE AND RESTARTED IT AND THE LIGHT WENT OUT. I DROVE IT TO AN AUTO SHOP AND THEY COULD NOT DETECT A MALFUNCTION CODE. TODAY, NOV 5, 2014 WHEN LEAVING MY NEIGHBORHOOD, THE SAME LOSS OF SPEED OCCURRED IN 2ND GEAR AND THE WRENCH AND CHECK ENGINE LIGHT CAME ON. I DROVE BACK TO THE LOCAL AUTO SHOP AND THEY DETERMINED THE THROTTLE BODY WAS DEFECTIVE. THE SOLENOID WAS BAD. FORTUNATELY, MY INCIDENTS HAPPENED AT A LOW SPEED. THIS COULD BE CATASTROPHIC AT HIGH SPEED, RUNNING THE RISK OF A HIGH-SPEED, REAR-END COLLISION. *TR

WHILE MY SON WAS DRIVING ON THE FREEWAY, THE VEHICLE SUDDENLY DECELERATED, DOWN TO ABOUT 20 MPH, FORCING HIM TO LIMP TO THE SIDE OF THE FREEWAY, WHERE THERE WAS NO SHOULDER. AFTER TURNING THE VEHICLE OFF, LETTING IT SIT FOR A MINUTE, AND TURNING IT BACK ON, IT ACCELERATED FINE. I TOOK IT TO THE FORD DEALERSHIP, WHERE IT WAS DIAGNOSED AS A FAULTY THROTTLE BODY AND MOTOR ASSEMBLY. IT COST $683.32 TO REPAIR. I GOOGLED THE PROBLEM AND FOUND THAT MANY FORD MODELS HAVE HAD THIS PROBLEM, BUT THE MUSTANG HAS NO EXTENDED WARRANTY FOR THIS SAME PROBLEM LIKE THE FUSION AND A FEW OTHER MODELS DO. THIS WAS TERRIBLY DANGEROUS. MY SON COULD HAVE BEEN KILLED. *TR

ENTERING INTO TRAFFIC, THE CAR WILL GO INTO LIMP MODE. THERE WAS NO RESPONSE FROM THE GAS PEDAL AND THE CAR JUST CRUZED AT A SNAIL PACE. VERY DANGEROUS SITUATION, AS THE TRAFFIC WAS MOVING AND I BARELY MOVED OUT OF THE WAY. SINCE, I HAD 4 OCCURRENCES AND TAKEN IT TO THE DEALER. THEY WILL NOT WORK ON THE CAR UNLESS THE CHECK ENGINE SIGN STAYS ON. THE CAR COMPUTER WILL RESET EVERYTIME YOU START THE CAR. I HAD THE CAR TOW TO THE DEALER THE FIRST TIME AND SUBSEQUENT EVENTS, BUT AS I MENTIONED THE DEALER DID NOT WANTED TO RECOGNIZE THE SITUATION. *TR

"TAKATA RECALL", DRIVERS AIRBAG TOOK FOREVER TO BE REPLACED. NEXT WE RECEIVE RECALL FOR PASSENGER SIDE AIRBAG REPLACEMENT. CONTACTED SEVERAL FORD DEALERS FOR INFORMATION ON WHEN REPLACEMENT PARTS WOULD BE AVAILABLE. NONE OF THE LOCAL FORD DEALERS HAVE A CLUE WHEN REPLACEMENT IS COMING, YET THEY KEEP BUILDING NEW FORDS EVERYDAY WITH ALL TYPES OF AIRBAGS INSTALLED. WHY CAN'T THERE BE A FIX FOR THE 2012 FORD MUSTANG GT PASSENGER SIDE AIRBAG? NOW TAKATA HAS FILED FOR BANKRUPTCY. DATES ENTERED ARE NOT EXACT, BUT I DO HAVE DOCUMENTATION REQUESTING RECALL ACTION ON MY VEHICLE. WHERE DO I TURN TO NEXT.

TODAY WHILE TRYING TO ACCELERATE AT A INTERSECTION AND SHIFT FROM 1ST TO 2ND GEAR THE TRANSMISSION WOULDN'T LET ME INTO 2ND. NOW IF THIS JUST HAPPENED ONCE I WOULD LET IT GO BUT THIS HAS HAPPENED SEVERAL TIMES. THIS IS A BIG SAFETY ISSUE CONSIDERING IT CAUSES MY CAR TO SLOW WHILE I'M TRYING TO GET INTO GEAR WITH TRAFFIC COMING AT ME. THIS NEEDS TO BE RESOLVED BEFORE SOMEONE DIES. I'M NOT THE ONLY PERSON WHO HAS COMPLAINED ABOUT THIS ISSUE. *TR

ELECTRONIC THROTTLE BODY FAILURE. DASH LIGHT CAME ON AS VEHICLE STARTED LIMPING TO STOP IN TRAFFIC. *TR

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE REAR DRIVER SIDE MARKER LIGHT WAS CORRODED. THE CONTACT REPLACED THE BULB, BUT IT FAILED TO ILLUMINATE DUE TO CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

DRIVING ON HIGHWAY AS I WAS EXITING THE CAR POWERSTEERING GAVE OUT AND WAS LEFT WITH NO MANUBILITY. WAS ABLE TO POWER THRU AND GET TO THE DEALER RIGHT AT THE CORNER OF THE EXIT. DEALER SAID IT DID PART WAS NOT COVERED UNDER POWER TRAIN WARRANTY BECAUSE TECHNICALLY IT DOES NOT MAKE THE CAR MOVE. BUT WITH OUT IT YOU CAN'T MOVE THE CAR NO POSSIBLE STEERING. DEALER SAID THEY HAD THE PART IN STOCK DUE TO OTHER 2012 MUSTANGS WITH SAME PROBLEM ALSO FOUND OUT THAT THE FOCUS AND F150 HAVE HAD THE SAME PROBLEMS AND HAVE BEEN CALLED BACK. *TR