2002 Ford Taurus Complaint Log

REGULAR MAINTENANCE OF 2002 FORD TAURUS BY A PROFESSIONAL MECHANIC IDENTIFIED A FRACTURE OF THE RIGHT REAR SUSPENSION COIL SPRING. THIS FAILURE OF A CRITICAL SUSPENSION COMPONENT REQUIRED REPLACEMENT OF BOTH REAR COIL SPRINGS AND STRUTS. PREVIOUS MAINTENANCE ON THE CAR HAD BEEN PERFORMED IN AUGUST 2006. THEREFORE, THE REAR SPRING FAILURE WAS THOUGHT TO OCCUR IN THE AUGUST 2006- APRIL 2007 TIME FRAME. PRIOR TO THE REAR SPRING FRACTURING BOTH FRONT COILS SPRINGS FRACTURED. THIS FRACTURE OF THE FRONT SPRINGS OCCURRED ON JULY 15, 2005. IT OCCURRED WHILE THE VEHICLE WAS BEING DRIVEN AT A SPEED OF 35 MPH. HERE THE VEHICLE WAS SAFELY BROUGHT TO A STOP, AND WAS TOWED FOR REPAIR BEFORE ADDITIONAL DAMAGE OCCURRED. FORTUNATELY, TIRE PUNCTURES DID NOT OCCUR IN ANY OF THE THREE SPRING FAILURES DESCRIBED HERE.*AK

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 10 MPH THE CONTACT HEARD A LOUD NOISE AND STOPPED THE VEHICLE. THE CONTACT OBSERVED THAT THE FRONT COIL SPRING FAILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE REPAIR SHOP. THE MANUFACTURER STATED THAT THIS VEHICLE WAS EXCLUDED FROM RECALL # 04V332000 DUE TO THE VIN. THE CURRENT AND FAILURE MILEAGE WERE 40,000.*AK UPDATE 05/21/07*TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. ON APRIL 6, 2007 THE CONTACT STATED THAT THE FRONT COIL SPRING ON THE DRIVER'S SIDE FAILED AND PUNCTURED THE VEHICLE'S TIRE. THE FAILURE OCCURRED WHILE DRIVING 5 MPH ON A COLD, WINDY DAY. THERE WAS A SAFETY RECALL ON COIL SPRINGS FROM 1999 - 2001. THE CURRENT AND FAILURE MILEAGE WERE 111,000. *AK UPDATED 05/04/07. *JB

FRONT SPRING ON 2002 FORD TAURUS WAGON BROKE WITHOUT WARNING PUNCTURING TIRE. 1999-2001 FORD SPRINGS RECALLED...CAR ONLY HAS APPROX. 36,000 MILES ON IT. FORD WOULD NOT TAKE ANY OWNERSHIP OF THE PROBLEM EVENTHOUGH THERE ARE NUMEROUS COMPLAINTS BY OTHER OWNERS WITH THE SAME ISSUE. THANK GOD CAR WAS NOT MOVING. *TR

EVENTS LEADING UP TO THE FAILURE WAS A APPROXIMATELY 100 MILE ROUND TRIP ON THE INTERSTATE TRAVELING 65 MPH, THE EVENING PRIOR TO THE INCIDENT. THE FAILURE CONSISTED OF THE DRIVER'S SIDE COIL SPRING BREAKING AND SEVERLY DAMAGING THE FRONT DIVER'S SIDE TIRE AND SWAY BAR. THE INCIDENT OCCURRED WHILE THE VEHICLE WAS PARKED IN A PARKING LOT AND NOT BEING DRIVEN. THE MAKE AND MODEL OF THE CAR WAS A 2002 FORD TAURUS SE. THE DEALERSHIP HAD TO REPLACE BOTH FRONT COIL SPRINGS, REPLACE THE DRIVER SIDE SWAY BAR, REPLACE THE TIRE, AND REALIGN THE SUSPENSION.*AK

FRONT COIL SPRINGS BROKE ON 2002 FORD TAURUS. *JB

MY WIFE STARTED TO BACK OUT OF THE DRIVEWAY IN THE 2002 FORD TAURUS AND HEARD A BANG FOLLOWED BY HISSING. SHE SAW THE FLAT TIRE AND CALLED HER BROTHER TO COME HELP SINCE I WAS OUT OF TOWN ,AND AFTER HE JACKED THE CAR UP THEY SAW THE SPRING HAD BROKEN AND PUNCTURED THE DRIVER'S SIDE FRONT TIRE. THE SPRING WAS STICKING FAR ENOUGH OUT THAT WE COULD NOT PUT A NEW TIRE ON, SO WE PUT THE DOUGHNUT SPARE TIRE ON AND CALLED A TOW TRUCK. THE CAR WAS TOWED TO A FORD DEALER ,WHERE THEY REPLACED THE TWO FRONT SPRINGS, TWO FRONT STABILIZER LINKS, AND A NEW TIRE. TOTAL COST WAS $843.83. *AK

TL* - THE CONTACT OWNS A 2002 FORD TAURUS SES. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, AND WHEN SHE GOT INTO THE VEHICLE THE COIL SPRING ON THE FRONT DRIVER'S SIDE OF THE VEHICLE SHEARED AND PUNCTURED THE DRIVER'S SIDE FRONT TIRE. THE CONTACT STATED THAT SHE HAD JUST HAD THE TIRES ROTATED IN DECEMBER. THE CURRENT AND FAILURE MILEAGE ON THE VEHICLE WERE 48,000. *AK THE CONSUMER PROVIDED THE INVOICES FOR REPAIR AND A PICTURE OF THE DEFECTED COIL SPRING. UPDATED 06/25/07 *TR

TL* - THE CONTACT STATED THAT WHILE DRIVING THE 2002 FORD TAURUS WITH 78000 FAILURE MILEAGE HE DISCOVERED THAT THE REAR BRAKE LIGHTS DID NOT WORK. THERE WAS RECALL 04V106000 ON THE SAME YEAR/MAKE AND MODEL, BUT THIS VEHICLE WAS NOT A PART OF THE RECALL. ALSO, THE CONTACT HAD PROBLEMS WITH TAKING THE VEHICLE OUT OF PARK. AS OF 3/39/07 THE VEHICLE HAD NOT BEEN REPAIRED. *AK

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING IN REVERSE AT 3 MPH THE CONTACT HEARD A GRINDING NOISE FOLLOWED BY THE PASSENGER REAR TIRE BLOWING OUT. THE CONTACT DISCOVERED FAILURE IN THE REAR COIL SPRING ONCE THE TIRE WAS REMOVED. THE VEHICLE WAS TOWED TO A FORD DEALER, WHO WAS REPLACING THE REAR COIL SPRING. THE CURRENT AND FAILURE MILEAGE WERE 90,000.*AK

WHILE MOVING THE CAR ONLY A FEW INCHES WHEN PULLING OUT OF THE GARAGE A FLAT TIRE OCCURRED WITH A LOUD NOISE. INVESTIGATING THE PROBLEM IT WAS FOUND THAT THE DRIVER'S SIDE FRONT COIL SPRING HAD SNAPPED AND PUNCTURED THE TIRE. IF THE CAR HAD BEEN ON THE HIGHWAY THIS WOULD HAVE BEEN A SERIOUS FAILURE, CAUSING LOSS OF CONTROL. THE CAR WAS TOWED TO THE NEAREST FORD DEALER, AND I AM IN THE PROCESS OF HAVING THE SPRING AND TIRE REPLACED. FORD RECALL NO. 04S17 DISCUSSED THIS POTENTIAL FAILURE AND COVERED MODEL YEARS 1999-2001 FOR FORD TAURUS AND MERCURY SABLE. I HAVE A 2002 FORD TAURUS, AND MY VEHICLE WAS NOT COVERED BY THE RECALL. I CONTACTED FORD CUSTOMER ASSISTANCE AND ASKED TO HAVE MY VEHICLE INCLUDED IN THE RECALL. THEY DENIED MY REQUEST. SINCE THE PROBLEM DISCUSSED IN THE RECALL NOTICE APPEARED TO CONTINUE TO BE AN ISSUE FOR 2002 FORD TAURUS VEHICLES, I BELIEVE THAT THE RECALL SHOULD BE EXTENDED TO COVER 2002 FORD TAURUS. MY CONCERN INCLUDED THE POSSIBILITY OF THIS OCCURRING ON THE OTHER FRONT SPRING AS WELL AS THE SUDDEN WAY IN WHICH THIS HAPPENED, AND THE POSSIBILITY OF LOSS OF CONTROL. *AK

DRIVER SIDE COIL SPRING BROKE WHEN I WAS BACKING OUT OF THE GARAGE. THIS DESTROYED THE TIRE, RENDERING IT UNDRIVABLE. *JB

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT REFERRED TO RECALL # 04V332000. THE CONTACT STATED THAT THE DRIVERS SIDE COIL SPRING FAILED. THE VEHICLE WAS BROUGHT TO A LOCAL MECHANIC TO BE REMEDIED. THE CURRENT AND FAILURE MILEAGE WERE 83579.*AK THE CONSUMER INFORMED THERE WERE NO RECALLS FOR THE VEHICLE. UPDATED 05/15/07. *JB

JUST BACKING VEHICLE OUT OF GARAGE WITH NO SIGN OF A PROBLEM, LEFT FRONT CORNER OF CAR DROPPED, FOLLOWED BY SOUND OF AIR RUSHING OUT OF TIRE. AFTER JACKING THE CAR UP TO REPLACE THE TIRE, FOUND ONE COIL OF THE FRONT SPRING STUCK IN THE SIDEWALL OF TIRE. SPRING SHOWED NO SIGNS OF RUST, JUST A CLEAN BREAK.*AK

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT HEARD A LOUD NOISE NEAR THE FRONT OF THE VEHICLE. THE PASSENGER'S SIDE FRONT TIRE HAD BLOWN. THE CONTACT HAD THE WHEEL REMOVED FROM THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER COIL SPRING WAS SHEARED AND HAD PUNCTURED THE FRONT PASSENGER TIRE. THE CONTACT WOULD LIKE NHTSA TO ADDRESS THIS FAILURE AS A SAFETY HAZARD. THE CURRENT MILEAGE WAS 74,000.*AK UPDATE 05/04/07*TR

I KNOW THERE IS A RECALL ON FORD TAURUS FROM 1999-2001 FOR THE SPRINGS BREAKING. I HAVE A 2002 FORD TAURUS WITH THE SAME PROBLEM. ON 03/22/07, THE PASSENGER FRONT SPRING BROKE AT MY HOUSE. IT WAS COVERED UNDER WARRANTY. WHEN IT BROKE IT SLASHED THE WHEEL APART & BROKE A SENSOR. THEN, AGAIN ON 04/09/07 THE DRIVER'S SIDE SPRING BROKE. IT TOOK OUT A FEW THINGS WHEN IT BROKE. SINCE THIS WAS THE SAME PROBLEM, WHY DON'T THEY RECALL 2002 AS WELL. WHAT IF IT BROKE WHEN I WAS DRIVING ON THE HIGHWAY. IT COULD HAVE RESULTED IN A LOSS OF MY LIFE & OTHERS. THIS WAS A SERIOUS PROBLEM & I DIDN'T WANT TO SEE ANYONE GET HURT. *AK

MY 2002 FORD TAURUS SE WAS PARKED WHEN I WENT TO PULL OUT OF THE SPACE, THE CAR MADE LOUD SNAPPING SOUNDS AND WAS JOLTED, THEN WOULD NOT MOVE PROPERLY. I GOT OUT TO CHECK AND THE DRIVER' S SIDE FRONT TIRE WAS FLAT. PUT ON THE SPARE TIRE, AND FOUND A LARGE GASH CUT INTO THE INNER WALL OF THE FLAT TIRE. FOUND OUT THAT A BROKEN COIL SPRING DESTROYED THE TIRE. CONTACTED TWO FORD DEALERS AS WELL AS THEIR NATIONAL CUSTOMER SERVICE CENTER, AND WAS TOLD THAT THERE WAS NO RECALL ON THE 2002 TAURUS, AND THEY WOULD NOT DO ANYTHING TO COMPENSATE ME FOR THE REPAIRS, ALTHOUGH I STATED SEVERAL TIMES THAT THIS WAS A COMMON AND TOO WELL-KNOWN PROBLEM WITH THE TAURUS. I HAVE YET TO PAY THE REPAIR BILL, BUT KNOW IT WILL BE AROUND $400.00 FOR THE REPLACEMENT OF COIL SPRINGS AND TIRE. I AM SAVING MY RECEIPTS AND THE DEFECTIVE COIL IN THE HOPE THAT A RECALL WILL BE ORDERED. THANK GOODNESS THIS DID NOT HAPPEN ON THE HIGHWAY. *AK

TL. WHILE DRIVING 20 MPH IN THE 2002 FORD TAURUS THE REAR PASSENGER COIL SPRING PUNCTURED THE RIGHT REAR TIRE. THE CONTACH CHANGE THE TIRE AND DROVE THE VEHICLE TO A DEALER. THE DEALERSHIP REPLACED BOTH COIL SPRINGS. JRB

THE PASSENGER SIDE FRONT SPRING ON MY FORD TAURUS SNAPPED IN HALF SHOVING THE REMAINING SPRING INTO MY TIRE. THE CAR WAS SITTING IN THE GARAGE WHEN IT HAPPENED.*AK

AFTER TODAY I HAVE REPLACED ALL THE COIL SPRINGS MY 2002 FORD TAURUS, WHICH I PURCHASED BRAND NEW. THE FIRST COIL SPRING TO GO WAS A REAR COIL SPRING, FORTUNATELY WHEN IT DECIDED TO GO I WAS DRIVING ON MY STREET. IT GRAZED THE REAR TIRE CAUSING A GIANT RIP. THE CAR WAS STILL UNDER WARRANTY WHEN THIS OCCURRED. THE SECOND COIL (FRONT DRIVERS SIDE) WENT IN MARCH OF 2007, IT BASICALLY BLEW OUT MY TIRE, ON A BUSY STREET. IT CAUSE NEARLY $1500 WORTH OF DAMAGE TODAY MY CAR WENT TO A LOCAL FORD DEALERSHIP FOR SERVICE (UNRELATED TO THE COIL SPRINGS) AND I WAS TOLD I NEED TO REPLACE TWO COIL SPRINGS TO THE TUNE OF OVER $700.00. I UNDERSTAND THAT THERE HAVE BEEN SEVERAL COMPLAINTS OF THIS OCCURRING ON THE 2002 FORD TAURUS. *TR

2002 TAURUS, BROKEN SPRINGS AT <60,000 MILES. VERY DANGEROUS SITUATION-IT EXPLODED THE FRONT TIRE WHILE DRIVING. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT 5 MPH THE RIGHT FRONT COIL SPRING FRACTURED WITHOUT WARNING. THE DRIVER'S SIDE FRONT TIRE WAS PUNCTURED. THE VEHICLE WAS REPAIRED AND THE CONTACT HAS THE REPAIR INVOICE. THE CURRENT AND FAILURE MILEAGES WERE 71,000. *AK UPDATE 05/22/07*TR

2002 FORD TAURUS; 57K MILES; WIFE WAS PARKED AT WORK PARKING LOT (NO OTHER VEHICLE. IN LOT, WAS WORKING ALONE ON A SATURDAY). AFTER WORK SHE WENT OUT AND STARTED THE VEHICLE AND PUT VEHICLE IN (DRIVE). THE VEHICLE MOVED APPROXIMATELY 4 FT. AND A LARGE 'BANG' CAME FROM THE FRONT OF THE VEHICLE. SHE IMMEDIATELY PUT THE VEHICLE IN PARK AND SHUT OFF ENGINE. SHE WENT TO THE FRONT OF THE VEHICLE AND NOTICED THE TIRE FLAT. SHE THEN CALLED HOME TO HAVE ME COME AND HELP HER CHANGE THE TIRE. TRIED TO REMOVE THE TIRE TO CHANGE IT, AND I NOTICED THAT IT WAS 'HUNG UP' ON SOMETHING. REALIZED THE SPRING WAS BROKEN, AND HAD PUNCTURED THE TIRE. (THIS TIRE HAD LESS THAN 2,000 MI ON IT). I THEN HAD TO ARRANGE FOR TOWING/SERVICE COMPANY TO COME AND RETRIEVE VEHICLE, AND DO REPAIRS. THE FRONT STABILIZER BAR/SPRING ASSEMBLY WAS REPLACED (ON BOTH SIDES); THE TIRE WAS REPLACED WITH A NEW ONE; THE FRONT END WAS ALIGNED. THE TOTAL COST TO ME FOR THIS REPAIR IS JUST SHY OF $750. *JB

I WAS DRIVING ON A HIGHWAY DOING 60 KM ALL OF A SUDDEN I HEARD A BANG AND THOUGHT THE FRONT TIRE BLOW UP BECAUSE THE FRONT OF THE CAR DROPPED AND VEERED TO THE LEFT AND ALMOST CRASHED . THEN HAD IT TOWED TO THE DEALER THEY CHECK IT AND SAID THE FRONT SPRING BROKE AND CAUSED DAMAGE TO THE FRONT DRIVER SIDE. 2,000 IN DAMAGES .FORD SAID THERE WAS NO RECALL ON THE 2002 MODEL BUT THERE WAS ON THE 2001. SO I AM OUT OF LUCK. REAL NICE. *JB

TL* - THE CONTACT CALLED REGARDING THE 2002 FORD TAURUS. THE CONTACT STATED THE REAR COIL SPRINGS FAILED. THERE WERE NO WARNING INDICATORS. THE CONTACT HAD NOT DRIVEN THE VEHICLE FOR A FEW DAYS WHEN SHE NOTICED THE REAR OF THE VEHICLE WAS SAGGING. THE FAILURE MILEAGE WAS 83,253. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A LOCAL MECHANIC, AND THE VEHICLE WAS DIAGNOSED AS THE REAR SPRINGS NEEDED TO BE REPLACED. *AK UPDATE 4/9 *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING BETWEEN 1-2 MPH, THE DRIVER SIDE COIL SPRING FAILED. THE DEALER STATED THAT THERE WERE NO SAFETY RECALLS. THE VEHICLE WAS OUT OF WARRANTY AND THE CONTACT'S RESPONSIBILITY. THE CURRENT AND FAILURE MILEAGES WERE 69,523. UPDATED 04-07-08 *BF

I OWN A 2002 FORD TAURUS [XXX]. MY FAMILY AND I WERE GETTING INTO THE CAR WHEN SOMETHING BROKE. WE ALL THOUGHT IT WAS A WINDOW BUT COULD NOT FIND ANY BROKEN GLASS. I STARTED THE CAR AND HEARD A CRUNCHING NOISE AND THEN THE DRIVER SIDE FRONT TIRE EXPLODED. WHEN CHANGING THE TIRE, I NOTICED THE COIL SPRING WAS BROKEN AND IT WAS DUG INTO THE TIRE. I HAD TO CALL A TOW TRUCK AND THE DRIVER SAID THAT THIS WAS COMMON AND THERE IS A RECALL. WHEN I GOT TO THE FORD DEALER, THEY SAID THAT THIS IS NOT COVERED IN RECALL #04V332000. THIS IS CONSISTENT WITH THE CHARACTISTICS OF THE FAILURE FOR THE RECALL. UPDATED 07/11/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* - THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING THE VEHICLE AT APPROXIMATELY 60 MPH THE DRIVER'S SIDE FRONT SPRING FAILED. THE VEHICLE WAS TOWED AND THE SPRING AND SWAY BAR WERE REPLACED. APPROXIMATELY TWO WEEKS LATER THE PASSENGER'S SIDE FRONT SPRING FAILED. THE PASSENGER FRONT TIRE WAS PUNCTURED WHEN THE SPRING FAILED. THE SPRING AND SWAY BAR WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000 MILES. THE CONTACT HAS THE REPAIR INVOICES.

BACKING OUT OF DRIVEWAY, FRONT DRIVER SIDE COIL SPRING SNAPPED, PUNCTURING SIDEWALL OF TIRE. CAR WAS TOWED, COST FOR REPAIR $650. *NM

WE ARE THE ORIGINAL OWNERS OF VEHICLE. DAUGHTER CALLED WHILE IN PARKING LOT DESCRIBING FLAT RIGHT FRONT TIRE. WHEN I WENT TO CHANGE TIRE, IT WOULD NOT COME OFF OF ROTOR. UPON FURTHER INSPECTION, THE COIL SPRING HAD BROKEN AND WAS STICKING THROUGH INSIDE WALL OF TIRE. WHEEL WOULD NOT ROTATE FORWARD FORWARD WITHOUT RIPPING OUT SIDE WALL. IF THE SPRING WOULD HAVE BROKEN WHILE VEHICLE WAS MOVING, A LOCKED RIGHT FRONT TIRE COULD HAVE FLIPPED THE VEHICLE OR PULLED IT OF INTO A TREE. BY THE GRACE OF GOD, THE SPRING BROKE JUST PRIOR TO THE VEHICLE BEING DRIVEN. *JB

THE FRONT PASSENGER COIL SPRING BROKE ABOUT 50 FEET FROM THE END OF MY DRIVEWAY AFTER THE CAR LEFT MY HOUSE. THE BROKEN SPRING THEN PROCEEDED TO SLICE THROUGH AND RUIN THE TIRE. HAPPENED AT VERY LOW SPEED...THANKFULLY. *NM

I BACKED OUT OF A PARKING SPACE AND HEARD A GRINDING SOUND. I CHECKED THE FRONT END BUT COULD NOT SEE ANY PROBLEMS. I DROVE FORWARD APPROXIMATELY 10 FEET AND HEARD A BANG AS THE RIGHT FRONT PASSENGER SIDE TIRE BLEW OUT. WHEN I CHANGED THE TIRE I FOUND THE RIGHT FRONT COIL SPRING IMPALED IN THE TIRE'S SIDEWALL. THE SPRING BROKE AND THE SHARP END ROTATED INTO THE TIRE. FIFTEEN MINUTES EARLIER, I HAD BEEN DRIVING AT 70 MPH ON I-80 BEFORE EXITING AT MISHAWAKA. I HAD THE CAR TOWED TO A LOCAL GARAGE , AND THE SPRING/STRUT ASSEMBLY WAS VREPLACED. THE TOW TRUCK DRIVER COMMENTED HE HAD SEEN APPROXIMATELY 20 OF THESE INCIDENTS OVER THE PAST 12 MONTHS.*AK

THE 2002 FORD TAURUS BEGAN TO SHAKE DURING BRAKING OR OVER SPEEDS OF 20 MPH. THE SHAKING BECAME WORSE UNTIL THREE OF THE FIVE LUG STUDS ON THE FRONT DRIVER SIDE WHEEL SNAPPED OFF. THIS CAUSED THE VEHICLE TO BECOME UNDRIVABLE. THE HUB HAD TO BE COMPLETELY REMOVED AND THE FIVE STUDS HAD TO BE REPLACED. *JB

I HAD A LEFT FRONT COIL SPRING TO BREAK ON MY 2002 FORD TAURUS WHILE I WAS BACKING OUT OF MY DRIVEWAY AND SLICED THE TIRE ALL THE WAY AROUND. IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY THERE COULD HAVE BEEN A SERIOUS COLLISION, THE STRUTS WERE ALSO BAD WITCH COULD HAVE CAUSED THIS TO HAPPEN. I STILL HAVE THE OLD PARTS. I REPLACE THE DEFECTIVE PARTS MYSELF WITH PARTS THAT I GOT FROM ADVANCED AUTO PARTS. THE CAR ONLY HAD APPROXIMATELY 63,000 MILES ON IT. IT HAPPENED SOMETIME IN FEB OF 2007 AND ALSO THE POWER STEERING HOSE BLEW OF SOMETIME SHORTLY AFTER WE BOUGHT THE CAR WHILE MY WIFE WAS DRIVING, LUCKILY IT HAPPENED IN A PARKING LOT INSTEAD OF THE HIGHWAY. WE BOUGHT THE CAR SOMETIME AROUND SEPTEMBER 2006. *JB

I PURCHASED A NEW 2002 FORD TAURUS IN NOV. 01'. I HAVE HAD THREE COIL SPRING BREAK. THE FIRST ONE WAS ON 2/16/07. I WAS BACKING OUT OF MY DRIVEWAY AND MY FRONT LEFT TIRE BLEW. HAD TO HAVE IT TOWED TO A GARAGE. THEY HAD TO REPLACE THE BROKEN COIL SPRING AND FRONT LEFT TIRE AND BOTH FRONT BALL JOINTS. ON 5/15/08 DURING MY STATE VEHICLE INSPECTION, THE INSPECTION GARAGE NOTICE THAT ONE OF MY BACK COIL SPRINGS WAS BROKE. I HAD TO HAVE IT REPLACED. ON 1/13/09, ONCE AGAIN I WAS BACKING OUT OF MY DRIVE AND MY FRONT RIGHT TIRE BLEW. ONCE AGAIN I HAD TO HAVE MY CAR TOWED TO THE GARAGE. THE FRONT RIGHT COIL SPRING WAS BROKE. I HAVE TO HAVE IT REPLACED ALONG WITH A NEW TIRE. I CALLED FORD MOTOR CO. CUSTOMER SERVICE AND THEY SAID THERE WAS NO RECALL ON 2002 FORD TAURUS COIL SPRINGS AND COULD DO NOTHING ABOUT IT. I HAVE SINCE LEARNED THERE WAS A RECALL ON FORD TAURUS COIL SPRINGS FOR MODEL YEARS 1999-2001 & AGAIN FOR FORD TAURUS COIL SPRINGS FOR MODEL YEAR 2003. I HAVE RESEARCHED THIS ONLINE AND HAVE LEARNED THERE ARE 100'S IF NOT MORE COMPLAINTS ABOUT 2002 FORD TAURUS COIL SPRING BREAKING. THIS SITUATION IS VERY UPSETTING. I WORRY EVERY DAY WONDERING IF A COIL SPRING IS GOING TO BREAK AND BLOW MY TIRE WHILE I'M DRIVING. I THINK IT IS AN OUTRAGE THAT A COMPANY AS BIG AS FORD CANNOT DO SOMETHING TO CORRECT SUCH A DEFECTIVE PIECE OF EQUIPMENT. *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE BLOWER MOTOR STOPPED WORKING AND THE DRIVER WAS UNABLE TO USE THE DEFROSTER AND HEATER. THE BLOWER MOTOR STOPPED OPERATING DUE TO A MANUFACTURING DEFECT THAT ALLOWED WATER TO ENTER THE MOTOR. THE CONTACT WAS INFORMED THAT THIS WAS A COMMON PROBLEM. THE MOTOR WAS REPLACED, AND THE CONTACT REQUESTED REIMBURSEMENT. THE CURRENT MILEAGE WAS 54,000. THE FAILURE MILEAGE WAS 40,000. *AK UPDATED 08/31/07 *TR

ON FEBRUARY 12, 2007 I WAS PULLING OUT OF MY DRIVEWAY AT 1:15 PM WHEN I HEARD A LOUD BURST AND IMMEDIATELY MY LEFT FRONT TIRE DEFLATED. UPON REMOVAL OF THE TIRE I NOTICE THAT THE SPRING HAD BUSTED AND WAS THE CAUSE OF THE PUNCTURED TIRE. I WAS VERY LUCKY THAT THIS HAPPEN IN THE DRIVEWAY, THEN ON THE FREEWAY I HAD MY 1 YEAR OLD DAUGHTER IN THE CAR AT THE TIME. I WAS TOLD BY SOME FRIENDS THAT FORD HAD DID SOME RECALLS ON THIS ISSUE ON THE TAURUS. AFTER CONTACTING THE DEALERSHIP THEY INFORMED ME THAT MY CAR WAS NOT UNDER THE RECALL. AFTER TALKING TO THE CUSTOMER SERVICE NUMBER THEY PROVIDED ME WITH I FOUND OUT THAT THE RECALL ON EARLIER MODEL FORD TAURUS HAD THE SAME PROBLEM. ITS AN ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE SOMEONE GETS SERIOUSLY INJURED. IF THE 1999-2001 FORD TAURUS WERE RECALLED FOR THE EXACT SAME ISSUE, THERE IS NO REASON WHY MY 2002 FORD TAURUS SHOULD NOT HAVE BEEN RECALLED. THE REPAIRS FROM THIS ARE GOING TO TOTAL $1000. THE CAR WAS TOWED TO AN INDEPENDENT MECHANIC AND HE IS REPLACING BOTH FRONT STRUTS AND SPRING ASSEMBLIES, FRONT TIRES, MOUNTS, AND BALANCING THE FRONT END. *JB

2002 FORD TAURUS - FRONT RIGHT SPRING SNAPPED AND PUNCTURED TIRE. 2000 AND 2001 TAURUS IS UNDER A RECALL FOR THIS ISSUE. FORTUNATELY IT HAPPENED IN A PARKING LOT, NOT ON THE HIGHWAY I HAD JUST EXITED. HAD IT BEEN WHILE MOVING - IT COULD HAVE LEAD TO A VERY SERIOUS INJURY. *NM

TL*- THE CONTACT OWNS A 2002 FORD TAURUS. THE DRIVER'S SIDE FRONT COIL SPRINGS SNAPPED. THE CONTACT NOTICED THE PROBLEM WHEN HE ATTEMPTED TO MOVE THE VEHICLE. THE SPRING PUNCTURED THE TIRE AND CAUSED A FLAT. THE MECHANIC STATED THAT THE COIL SPRINGS WERE DEFECTIVE. APPROXIMATELY 2 MONTHS LATER THE PASSENGER REAR COIL SPRING SNAPPED. THE CURRENT MILEAGE WAS 73,000. *AK

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 5MPH OUT OF THE GARAGE THE FRONT COIL SPRINGS SHEERED AND SPLIT IN HALF. THE SHARP EDGE OF THE FRONT COIL SPRING CUT INTO THE RIGHT FRONT PASSENGER TIRE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE MECHANIC STATED THAT THEY NEEDED TO REPLACE TWO FRONT COIL SPRINGS. THE DEALER WHERE THE VEHICLE WAS PURCHASED ADVISED HIM THAT HIS EXTENDED WARRANTY EXPIRED. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 43,400 AND THE CURRENT MILEAGE WAS 45000.

BACKING OUT OF GARAGE HEARD LOUD LEAK OF AIR. THOUGHT FLAT TIRE. WHEN ABOUT TO CHANGE TIRE DISCOVERED COIL BROKE AND SLASHED TIRE. THANK GOD DIDN'T HAPPEN A COUPLE WEEKS BEFORE WHEN SON BORROWED CAR AND WAS DRIVING ON HIGHWAY OUT OF STATE. OF COURSE NO RECALL ON THESE COILS SO HAD TO PAY OUT OF POCKET COR 2 NEW REAR COIL SPRINGS AND LABOR TO INSTALL. CHECKED ON INTERNET AND READ HUNDREDS OF POSTS ON THIS PROBLEM WITH THE TAURUS. WHY NOT A RECALL ON THIS YEAR?? *TR

TL*- THE CONTACT STATED THAT SHE NOTICED THAT THE DRIVER SIDE FRONT TIRE WAS FLAT, AND THE COIL SPRING WAS STUCK IN THE TIRE OF THE 2002 FORD TAURUS WITH 64725 FAILURE MILEAGE. THE VEHICLE WAS TAKEN TO A MECHANIC, AND THEY CONFIRMED THAT THE COIL SPRING BROKE INTO PIECES, AND ONE PIECE RUPTURED THE TIRE. THE CURRENT MILEAGE WAS 64728. *AK

FRONT COIL SPRING FRACTURE ON FORD TAURUS FRONT TIRE SPILT LIKE A CAN OPENER GOT TO IT. *JB

A FEW DAYS AGO I GOT INTO MY 2002 FORD TAURUS AND HEARD A TWANGING SOUND, NOT KNOWING WHAT IT WAS, I STARTED THE CAR, PUT IT IN REVERSE AND MY FRONT DRIVERS SIDE TIRE WENT COMPLETELY FLAT, WHAT HAD HAPPENED IS THAT THE SPRING HAD BROKE, PUNCTURED MY TIRE, AND WHEN I WENT IN REVERSE, RIPPED A SIX INCH HOLE IN MY TIRE. I HAD THE CAR TOWED TO THE FORD DEALERSHIP FOR REPAIR. THE ORIGINAL ESTIMATE FOR THIS REPAIR WAS $390.00. THEN YESTERDAY, THEY CALLED ME TO TELL ME THAT THE BACK TWO SPRINGS WERE BROKEN AS WELL. THIS SEEMS ODD TO ME THAT THREE OF FOUR SPRINGS SHOULD ALL BE BROKEN AT THE SAME TIME, AND POSE A VERY SERIOUS SAFETY HAZARD. IF I HAD BEEN DRIVING DOWN THE HIGHWAY AND THREE SPRINGS HAD BROKE, I COULD BE IN VERY CRITICAL CONDITION. THE TOTAL OF THE REPAIRS TO REPLACE ALL FOUR SPRINGS CAME TO ABOUT $550.00. PLUS THE COST OF THE TIRE UNDER WARRANTY WHICH WAS ABOUT 12 DOLLARS FOR THE SERVICE CHARGE. *NM

MY CAR WAS PARKED AT THE AIRPORT FOR ONE WEEK WHILE I TRAVELED. WHEN I RETURNED THE FRONT DRIVER SIDE TIRE WAS FLAT. WHEN WE REMOVED THE TIRE TO CHANGE IT WE SAW A PUNCTURE ON THE INNER SIDE, FOLLOWED BY A CIRCULAR GASH. WE NOTICED THE SUSPENSION SPRING HAD BROKEN AND WAS PROJECTING INTO THE TIRE AREA. *NM

LEFT FRONT COIL SPRING SNAPPED PUNCTURING THE TIRE. CALLED FORD AND THEY SAID THERE WAS NOTHING THEY COULD DO AS THERE WAS NO WARRANTY OR RECALL. I HAD CHECKED ON-LINE ONLY TO DISCOVER THAT THE 1999-2001 TAURUS HAD BEEN RECALLED FOR THE VERY SAME PROBLEM. LIKE MANY OTHERS I WAS FORTUNATE THAT I WAS NOT TRAVELING ON THE FREEWAY. I HAD JUST COME FROM WORK AND IT HAPPENED AS I PULLED DOWN MY DRIVEWAY. WILL IT TAKE A DEATH BEFORE FORD EXTENDS IT'S RECALL TO COVER 2002 VEHICLES? I HAD MY VEHICLE REPAIRED BY MY LOCAL MECHANIC (NOT FORD RELATED) THEY REPLACED THE PART WITH A NEW PRODUCT BY MARTIN. I DECIDED I DID NOT WANT THEM TO REPAIR MY CAR WITH THE SAME PIECE OF CRAP PART. *JB

FRONT DRIVER SIDE COIL SPRING ON MY 2002 FORD TAURUS SES SNAPPED WHILE I WAS TURNING THE WHEEL TO BACK OUT OF A PARKING SPACE. TOOK OUT MY TIRE AND STRUT. I WAS LUCKY THAT I WAS NOT ON THE HWY AT THE TIME!!! REPAIR BILL, $600.00!!! *NM

TL*- THE CONTACT STATED THAT WHILE BACKING HIS 2002 FORD TAURUS OUT OF HIS DRIVEWAY THE PASSENGER SIDE FRONT TIRE WENT FLAT WITHOUT ANY WARNING. IN THE PROCESS OF CHANGING THE TIRE THE CONTACT NOTICED THAT A PIECE OF THE FRONT COIL SPRING WAS ON THE GROUND. THE VEHICLE WAS NOT DRIVABLE, AND HAD TO BE TOWED. *AK THE CONSUMER RECEIVED FULL REIMBURSEMENT. UPDATED 03/19/07. *JB

TL* - THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT ON 01/022/07 WHILE THE VEHICLE WAS SITTING WARMING UP WITH A BLOCK HEATER, THE CONTACT HEARD POPPING NOISES, WENT TO CHECK ON THE VEHICLE AND IT WAS ON FIRE AND BURNED THE CAR PORT, HIS MOBILE HOME AND ALL THE CONTENTS. *AK

2002 FORD TAURUS, 63 THOUS MILES. BROKEN FRONT PASSENGER SIDE COIL SPRING. WHEN IT BROKE IT CUT UP THE TIRE WITCH WAS NEW LESS THAN TWO MONTHS AGO. I HAD TO HAVE BOTH FRONT SPRINGS REPLACED, AND BUY A NEW TIRE. AND PAY FOR TOWING SERVICE. ALL OUT OF POCKET. *NM