2013 Ford Taurus Complaint Log

2013 TAURUS W/ 82,000 MI -IN MY DRIVEWAY, I TURNED ON CAR, GOT THE POWER STEERING ASSIST LIGHT, AND NO STEERING CONTROL - DOESN'T TURN EITHER WAY. THERE IS A RECALL FOR THIS PROBLEM ON THE 2013 TAURUS, BUT NOT ON MY VIN. I CALLED FORD 1-866-436-7332, WAS GIVEN A CASE NUMBER AND TOLD TO HOLD ON TO REPAIR RECEIPTS IN THE CASE A NEW RECALL IS ISSUED AND MY VIN IS INCLUDED. I'M NOT VERY HOPEFUL I WILL EVER GET REIMBURSED. I HAVEN'T REPAIRED IT YET, BUT WILL HAVE TO SINCE I NEED MY CAR. I'M TERRIFIED OF THE COST TO REPAIR.

I UPDATED THE SYNC SOFTWARE SYSTEM, AND THE "911 ASSIST" AUTOMATIC CRASH NOTIFICATION FEATURE, WAS NO LONGER INCLUDED LIKE IT HAD BEEN FROM THE DAY OF PURCHASE. I FEEL STRONGLY THAT THIS IS AN IMPORTANT SAFETY FEATURE, AND SHOULD NOT BE REMOVED IN THE COURSE OF OWNERSHIP OF THE VEHICLE. THERE WAS NO INDICATION IN THE SOFTWARE UPDATE FEATURES NOTES THAT THIS ACN "911 ASSIST" SYSTEM WOULD BE REMOVED PRIOR TO UPGRADE. FORD CUSTOMER SERVICE CONFIRMED SYNC 2 MFT VERSION V3.10 DOES NOT INCLUDE 911 ASSIST. IT WAS A FEATURE OF MY CAR FROM THE DATE OF MANUFACTURE UP UNTIL THIS SOFTWARE UPGRADE. OEM AUTO MANUFACTURERS SHOULD NOT BE ALLOWED TO REMOVE SAFETY FEATURES THAT WERE DESIGNED INTO CARS, AND I URGE NHTSA TO ENFORCE "GRANDFATHERING" OF SAFETY FEATURES, EVEN OPTION SAFETY FEATURES, LIKE ACN SYSTEMS.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING OVER 50 MPH, THE VEHICLE DECELERATED TO 2 MPH WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY AND PCM WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,951.

JUNE 2 2015 COMPLAINT #15V340000, LOSS OF ELECTRIC POWER STEERING ASSIST. OUR TAURUS IS DOING THE EXACT SAME THING BUT IS NOT IN THE RECALL.

WHILE DRIVING BOTH ON A HIGHWAY ( 55 MPH) AND A TOWN ROAD (25 MPH) THE CAR ENGINE AND THE WHOLE CAR SHUT DOWN AND STALLED OUT. I WAS ABLE TO RESTART THE CAR BRIEFLY, BOTH TIMES, TO GET HOME. I HAD TO USE THE EMERGENCY BREAK TO MANEUVER OFF THE ROAD TO AVOID HITTING OTHER CARS. NOW, AFTER PARKING, THE CAR WILL CRANK BUT WILL NOT START.

WHILE DRIVING ON HIGHWAY OVER 60 MPH, ON OCTOBER 18, 2019 AT APPROXIMATELY 19:30 CALIFORNIA TIME, WRENCH SYMBOL APPEARED, AND I LOST ACCELERATION. THERE COULD HAVE BEEN A TERRIBLE ACCIDENT, BUT I HAD DIFFICULT TIME TO PULL OVER. DIAGNOSIS SHOWN THAT THROTTLE ACTUATOR A CONTROL SYSTEM ' STUCK OPEN. ON OCTOBER 19, 2019 AT 13:39 CALIFORNIA TIME, I CALLED FORD AND ASKED THEM TO REPLACE THE DEFECTIVE PART AT THE EXPENSE OF THE COMPANY, REGARDLESS OF WARRANTY BECAUSE THIS PART IS SENSITIVE AND RELATED TO PUBLIC SAFETY AND SHOULD NOT BE MALFUNCTIONING UNDER ANY CIRCUMSTANCES. FORD REPRESENTATIVE ASKED ME TO GO TO THE NEAREST DEALERSHIP AND KEEP THE RECEIPT IN THE HOPE THAT I WILL BE REIMBURSED IN THE FUTURE IF THE SAME ISSUE HAPPENS WITH OTHERS, SO I DID THAT. ON OCTOBER 25 AT 08:44 CALIFORNIA TIME, I CALLED AGAIN FORD COMPANY AND ASKED THEM TO DELIVER MY MESSAGE TO THE EXECUTIVE DIRECTOR IN ORDER TO TAKE THE APPROPRIATE ACTION. FORD REPRESENTATIVE REPEATED WHAT WAS PREVIOUSLY SAID AND GAVE ME A CASE NUMBER: CAS/24590915. SO FAR, THERE IS NO RESPONSE. I FOUND, THROUGH MY ONLINE BROWSING, THAT THERE ARE A LOT OF COMPLAINTS ABOUT THIS SAME THROTTLE BODY PROBLEM. I RESPECTIVELY REQUEST YOU TAKE THIS ISSUE IN YOUR CONSIDERATION BEFORE SOMEONE GET HURT. THE APPROXIMATE FAILURE MILEAGE WAS 34,900.

POWER ASSISTED STEERING FAILS TO WORK. STEERING BECOMES TOO STIFF TO TURN THE STEERING WHEEL IN EITHER DIRECTION.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN AND BECAME INOPERABLE. IN ADDITION, THE POWER ASSIST FAULT MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT ABOUT THE DIAGNOSTIC FEES. THE CONTACT CALLED TOMMIE VAUGHN FORD (1201 N SHEPHERD DR, HOUSTON, TX 77008, (832) 648-3596), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 155,000.

ON NIGHT OF OCTOBER 8,2019 I WAS DRIVING VEHICLE (2013 TAURUS) AND IT JUST LOST ACCELERATION. WRENCH LIGHT CAME ON AND I WAS LUCKY TO BE ABLE TO PULL TO SIDE OF ROAD DUE LIMITED TRAFFIC AT THAT TIME OF NIGHT. ONCE ON ROADSIDE I TURNED THE VEHICLE OFF AND IT RESTARTED AND NO WARNING LIGHTS CAME ON. I PROCEEDED TO DRIVE THE VEHICLE THE SHORT DISTANCE TO MY HOME WITH NO FURTHER PROBLEMS. THE FOLLOWING MORNING I TOOK VEHICLE TO NEARBY SERVICE CENTER. THEY CHECKED FOR CODES BUT NOTHING SHOWED UP. THEY STATED THAT THE THROTTLE BODY APPEARED DIRTY AND SUBSTANTIALLY HAD THEM CLEAN IT. ON OCTOBER 10 THIS TIME WHILE TRAVELING ON A HIGH AT APPROXIMATELY 55/60MPH THE VEHICLE JUST DIED AGAIN/ LOSING ALL POWER TO THE ACCELERATOR. HOW AN ACCIDENT DIDN'T OCCUR IS BEYOND ME. VEHICLE WAS RETURNED TO SERVICE CENTER AND WHEN VEHICLE WAS STARTED THERE NO WARNING LIGHTS APPEARED ALTHOUGH A SUBSEQUENT CHECK OF CODES THIS TIME REVEALED THROTTLE BODY PROBLEM. UPON RESEARCHING ISSUE THERE HAVE BEEN SEVERAL SIMILAR INCIDENTS WITH VARIED IDEAS (POWERTRAIN SENSOR / THROTTLE BODY) AS TO THE CAUSE OF PROBLEM. BUT WHEN TRAVELING ON A HIGHWAY AND THE VEHICLE COMPLETELY LOSES ACCELERATION AND GOES IN TO CREEP MODE IS A SERIOUS SAFETY ISSUE

The contact owns a 2013 Ford Taurus. The contact stated that she started the vehicle and the steering wheel was locked. The power steering assists warning light is illuminated. The vehicle was towed to an independent mechanic but was not diagnosed since the power steering was working properly while the vehicle was at the independent mechanic. The contact stated the failure reoccurred upon starting the vehicle. The contact stated with assistance, she was able to forcefully steer the vehicle while driving to the dealer. The vehicle was diagnosed, and the contact was informed that the steering gear needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.

CAR CRANKS BUT WILL NOT START. REPLACE FUEL CONTROL 5 TIMES BUT WHEN REPLACED THIS LAST TIME IT WILL NOT START. IT WOULD DIE IN TRAFFIC AND I WOULD HAVE TO TRY AND GET TO THE SHOULDER OF THE ROAD TO GET IT STARTED AGAIN. POWER STEERING ASSIST FAILED INDICATOR LIGHT COMES ON AND I HAVE NO POWER STEERING. I'M VERY UNHAPPY WITH THIS CAR. BOUGHT IT BRAND NEW AND HAVE TALKED WITH FORD MOTOR COMPANY BUT THEY SAY MINE IS NOT INCLUDED IN RECALL. 111,000 MILES. HELP ME PLEASE! FUEL CONTROL MODULE WENT OUT FIRST TIME IN 2017 AND THIS MONTH WHICH IS OCTOBER MAKES 5 TIMES REPLACING IT.

WE WERE RIDING DOWN A MAIN ROAD GOING AT ABOUT 45 MILES AN HOUR WHEN WE LOST POWER AND THE CAR BEGAN COASTING BUT HAD THE FOOT ON THE PEDAL TO THE FLOOR, WE PULLED OVER WHEN WE COULD GET TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF, STARTED BACK UP BUT HAPPENED AGAIN SO WE PULLED INTO AN AUTO ZONE AND THEY PUT IT ON MACHINE THAT SHOWED WE HAD VERY LITTLE POWER. WE TOWED IT THE NEXT DAY TO A MECHANIC AND HE SAID IT WAS THE THROTTLE BODY UNIT. WE WERE ALMOST HIT SEVERAL TIMES BECAUSE OF THE WAY THE CAR WAS ACTING.

I TURNED ON THE CAR AND THE WARNING MESSAGE APPEARED. POWER STEERING ASSISTANT ISSUE, I PRESSED OK AND TRIED TO DRIVE BUT HAD NO CONTROL OF STEERING, LUCKILY I WAS NOT ON A MAJOR HIGHWAY WHEN THIS OCCURRED.

STEERING IS EXTREMELY LOUD AND ROUGH. DURING TURNS, THE STEERING WHEEL LOCKS UP AND REQUIRES AN EXTREME AMOUNT OF FORCE TO RETURN TO "NATURAL" POSITION. DUE TO THE STEERING LOCKING, THERE HAS BEEN ONE COLLISION THUS FAR. I HAVE HAD THREE TECHNICIANS LOOK AT MY VEHICLE AND DUE TO THE ISSUES I AM HAVING THEY RECOMMEND THAT I "AVOID USAGE AT ALL COSTS". FORD KNOWS OF THIS ISSUE AND HAS A FIELD SERVICE ACTION (FSA) OPEN BECAUSE OF THE ELECTRIC POWER ASSISTED STEERING (EPAS) FAILING. THIS IS UNDER FSA NUMBER 15N01. WHEN GOING TO A FORD DEALERSHIP THE SERVICE MANAGER STATED THAT THE RECALL COULD NOT BE FULFILLED BECAUSE NO POWER STEERING CONTROL MODULE (PSCM) OR EPAS DIAGNOSTIC TROUBLE CODES (DTC) HAS BEEN THROWN. THE MANUFACTURER RECALL 15S18 SUPPLEMENT #2 STATES THAT "THIS SAFETY RECALL INVOLVES REPROGRAMMING THE POWER STEERING CONTROL MODULE (PSCM), OR REPLACING THE STEERING GEAR ONLY IF THERE IS EVIDENCE THAT CERTAIN DIAGNOSTIC TROUBLE CODES (DTCS) EXIST OR WERE PREVIOUSLY SET, BUT ARE NO LONGER PRESENT." THIS WAS AMMENDED FROM THE PREVIOUS SUPPLEMENT.

I WAS DRIVING MY CAR IN A PARKING LOT & HIT A BARRIER.THE DRIVERS STEERING WHEEL AIRBAG DEPLOYED. WHEN I TOOK MY CAR TO FORD MECHANIC THEY STATED THE SENSOR RECORDED MY SPEED @6.2.

THIS VIN IS NOT INCLUDED IN THE JUNE 2, 2015 RECALL FOR LOSS OF ELECTRIC POWER STEERING ASSIST. IT IS DOING THE EXACT THING THAT THE RECALLED ONES DID.

STEERING POWER WENT OUT, STEERING LIGHT CAME ON. WENT TO PULL OUT OF PARKING LOT AND STEERING GOT REAL HARD. I TURNED VEHICLE OFF AND TURNED BACK ON AND IT FIXED THE PROBLEM. (THIS WAS ABOUT 3 WEEKS AGO). TODAY I HAD TO REPLACE THE BATTERY AND AFTER I REPLACED THE BATTERY AND STARTING THE VEHICLE THE SAME PROBLEM HAPPENED AGAIN WITH THE STEERING, BUT THIS TIME THE STEER3LIGHT STAYED ON AND IT IS HARD TO TURN.

MY 2013 FORD TAURUS WILL AUTOMATICALLY SHUT OFF IN THE MIDDLE OF DRIVING. WE TOOK IT TO A DEALER AND THEY COULDN'T FIX IT. THE PROBLEM WENT AWAY ON ITS OWN AND A COUPLE OF MONTHS LATER IS DOING IT AGAIN. THE CAR STALLS AND OFTEN STOPS IN THE MIDDLE OF DRIVING. SO DISAPPOINTED IN THIS PURCHASE BUT NOW WE ARE STUCK .

THE STEERING HAS BEEN GETTING STIFFER AND STIFFER OVER THE LAST YEAR OR SO. THERE HAD BEEN RECALLS ON THE POWER STEERING PUMP BEING FAULTY FOR THE 2013 TAURUS; BUT, MY VEHICLE DID NOT FIT INTO THAT RECALL. MY CAR HAS ONLY 65000 MILES. I THINK THAT MY VEHICLE MAY HAVE BEEN OVERLOOKED IN THAT RECALL. IT IS EVERYTIME I DRIVE THE CAR AND IS GETTING WORSE. DON'T KNOW THE EXACT DATE I STARTED NOTICING IT; THE DATE BELOW IS NOT ACCURATE, BUT, IT HAS BEING GETTING WORSE FOR A LONG PERIOD OF TIME.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE OPERATING THE VEHICLE, THE POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE MESSAGE 'POWER STEERING ASSIST' DISPLAYED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHO DIAGNOSED THAT THE STEERING SOFTWARE WAS FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 177,000.

THIS VIN IS NOT IN THE RECALL. JUNE 2, 2015. CAMPAIGN #15V340000. OUR CAR IS DOING THE EXACT SAME THING AND FORD WON'T DO ANYTHING. THEY SAY YOU HAVE TO RECALL IT FIRST.

LOSS OF ELECTRIC POWER STEERING ASSIST. JUNE 2, 2015 REPORT. CAMPAIGN #15V340000. THIS VIN IS NOT IN THE RECALL BUT IS DOING THE EXACT SAME THING AS THE ONES IN THE RECALL. THIS HAPPENS INTERMITTENTLY OVER THE LAST YEAR.

WHILE DRIVING ON STATE HIGHWAY, MY VEHICLE STARTED LOSING POWER AND ACCELERATION. MY SPEED WAS BETWEEN 55-65MPH AND THE VEHICLE WAS NOT OVERHEATING. THE ENGINE STARTED SHAKING AND MAKING NOISES AS WELL. I WAS ABLE TO DRIVE ABOUT ANOTHER MILE BEFORE THE VEHICLE CAME TO A COMPLETE STOP. WHILE SITTING ON THE SIDE OF THE ROAD AT NIGHT WITH MY KIDS, THE VEHICLE CONTINUED TO SHAKE AND HAD THE TOOL SYMBOL LIGHT ON. WHEN I TRIED TO ACCELERATE, THE ENGINE WOULD SHAKE MORE AND SPUTTER. I LOOKED AT THE ENGINE AND COULD SEE IT SHAKING WITH NO OBVIOUS FLUID LEAKS. AFTER TURNING THE VEHICLE OFF AND SITTING FOR A COUPLE OF MINUTES, I WAS ABLE TO START THE VEHICLE AND DRIVE HOME. IT SEEMS LIKE EVERYTHING IS BACK TO NORMAL BUT I WILL BE CONTACTING MY FORD DEALERSHIP IN THE MORNING TO CHECK IT.

STARTED LOSING STEERING CONTROL AT HIGHWAY SPEEDS. TRACTION CONTROL LIGHT CAME ON SO I SLOWED DOWN TO CONTROL VEHICLE. HAD IT TOWED INTO DEALERSHIP. DEALER SAID THE ELECTRONIC CONTROLS TO STEERING WERE LOCKED UP AND HAD TO BE REPLACED ALONG WITH THE PINION AND RACK. DEALER AND FORD CLAIM THERE IS NO RECALL. THE BELOW RECALL INFORMATION FROM THE NHTSA DESCRIBES EXACTLY WHAT WAS WRONG, WAS FIXED BY DEALERSHIP BUT I WAS CHARGED $2,412 TO REPLACE PARTS RATHER THAN DOWNLOAD NEW CODES TO FIX THE ISSUE. SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD FUSION VEHICLES WITHOUT A 3.5L ENGINE AND LINCOLN MKZ HYBRID ELECTRIC VEHICLES, 2011 MERCURY MILAN VEHICLES, 2011-2012 FORD TAURUS, FORD FLEX, LINCOLN MKS, AND LINCOLN MKT VEHICLES EQUIPPED WITH A 3.5L GTDI ENGINE AND 2013 FORD TAURUS, FORD FLEX, LINCOLN MKS, AND LINCOLN MKT VEHICLES EQUIPPED WITH ANY AVAILABLE ENGINE. THE AFFECTED VEHICLES HAVE ELECTRIC POWER STEERING ASSIST SYSTEMS THAT MAY SHUT DOWN AS A RESULT OF A STEERING MOTOR SENSOR FAULT. CONSEQUENCE IF THE VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT WILL BE REQUIRED AT LOWER SPEEDS, INCREASING THE RISK OF A VEHICLE CRASH. REMEDY FORD WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE POWER STEERING CONTROL MODULE (PSCM) FOR DIAGNOSTIC TROUBLE CODES (DTC). IF DEALERS FIND ANY LOSS OF STEERING ASSIST DTCS, THE STEERING GEAR WILL BE REPLACED, FREE OF CHARGE. IF, NO CODES ARE FOUND DURING THE PSCM INSPECTION, THE PSCM SOFTWARE WILL BE UPDATED, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN JULY 20, 2015. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FOR THIS RECALL IS 15S18. NOTIFY OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO WWW.SAFERCAR.GOV.

8/31/22 Ford announced a rear view camera recall for foggy cloudy images resulting in a lack of functionality due to poor visibility on select vehicles and production years. That recall needs to be expanded significantly. My 2013 Taurus rear view camera has been foggy/cloudy for years making it unusable and unsafe. The Ford dealership is aware of the issue as it does not seem uncommon to the servicemen but is ridiculously expensive to fix therefore rendering the safety mechanism nonfunctional.

POWER STEERING STOPS WORKING. HUNDREDS OF THOUSANDS RECALLED FOR THIS EXPENSIVE FAULTY/ POOR ENGINEERING. 2013 TAURUS BUT NOT MY . CALLED FORD THEY DON'T EVEN WANT TO TALK TO YOU. DON'T USE THE CAR ANYMORE. CAN CAUSE A SERIOUS ACCIDENT AND I DON'T SEE HOW FORD WOULDN'T BE RESPONSIBLE. KNOWN ISSUE THEY JUST PICK AND CHOOSE WHO GETS HELPED. WHEN STARTING CAR THE POWER STEERING ASSIST FAILURE CODE PROMPTS AND YOU CAN'T DRIVE THE CAR. I'M SURE IT CAN HAPPEN WHEN YOU ARE DRIVING. CAR BECOMES TOO HARD TO HANDLE EVEN FOR A MAN , CAN'T EVEN IMAGINE IF IT HAPPEN TO MY WIFE.

VEHICLE LOSES POWER SUDDENLY AND WITHOUT WARNING.

WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WILL JUST SHUT OFF IN THE MIDDLE OF TRAFFIC AND SHOW A WRENCH LIGHT ON THE DASH. THIS HAS HAPPENED 4 TIMES (TWICE IN THE LAST WEEK) ON MY 2013 FORD TAURUS LIMITED. I CAN START THE CAR AGAIN AFTER ABOUT 20 SECONDS BUT THIS IS A VERY DANGEROUS DEFECT THAT HAS MANY COMPLAINTS. I'M LUCKY NO ONE HAS CRASHED INTO THE BACK OF ME. THIS IS MY FIRST AND LAST FORD.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 70 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, AND THE POWER STEERING COMPLETELY FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. IN ADDITION, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT CONTINUED TO DRIVE WITHOUT POWER STEERING ABILITY TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. *TR THE VEHICLE IS CURRENTLY AT A FORD DEALERSHIP (PLACE MOTORS IN WEBSTER MA) AWAITING REPAIR. DEALERSHIP HAS INFORMED ME THAT THE POWER STEERING RACK/MOTOR NEED TO BE REPLACED. FORD WAS NOTIFIED, BUT STATED THAT THIS VEHICLE'S VIN NUMBER DOES NOT MATCH THE VERY SIMILAR RECALL (NHTSA#15V340000). CODES FOUND IN THE COMPUTER WERE U3000-96, U3000-49. THIS ISSUE OCCURRED ON AN OFF RAMP AND HAD THIS FAILURE OCCURRED WITH SOMEONE NOT AS STRONG OR WITH AN ELDERLY PERSON, THIS WOULD HAVE MOST CERTAINLY CAUSED AN ACCIDENT. THE STEERING WHEEL TAKES AN EXTREME AMOUNT OF EFFORT TO TURN. ADDRESS IS INCORRECT.*JB

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS, MO) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.

DRIVING ON HIGHWAY GOING 50 MPH ALL OF SUDDEN MY STEERING WHEEL GAVE UP. IT WENT LEFT AND OUT TO EXIT UP CURVE. THE ELECTRIC ASSIST LIGHT WENT ON AND ALSO TRACTION LIGHT.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AND MAKING A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE POWER STEERING ASSIST AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN SAFELY TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE FAILURE RECURRED. WHILE AT HOME, THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE; HOWEVER, THE POWER STEERING ASSIST WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS LATER TAKEN TO LAMARQUE FORD (LOCATED AT 3101 WILLIAMS BLVD, SUITE F, KENNER, LA 70065, (504) 443-2500) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 181,352. *JB

THE POWER STEERING MODULE FAULT LIGHT CAME ON. THE POWER STEERING QUIT WORKING. FORD HAD TO REPLACE THE POWER STEERING GEAR AND CONTROL MODULE. THE 2013 TAURUS HAS BEEN RECALLED FOR THIS ISSUE BUT NOT OUR VIN NUMBER. THIS OCCURRED WHILE THE CAR WAS STATIONARY WHICH WAS FORTUNATE. I BELIEVE THAT OUR VEHICLE SHOULD BE COVERED IN THIS RECALL SINCE THIS APPEARS TO BE THE SAME PROBLEM AS THE PREVIOUS RECALL. .

POWER STEERING

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHEN THE CONTACT STARTED THE VEHICLE, IT SHUT OFF AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

REAR BACK UP CAMERA DOES NOT WORK AT RANDOM TIMES WILL GET A NOTICE TO CONTACT DEALER SHIP ERROR ON SCREEN. SOMETIMES IT IS UPSIDE DOWN OR NO CAMERA AT ALL. BEEN HAPPENING FOR MONTHS GOING TO FORD DEALER SHIP TO CONFIRM ISSUE ON JULY 16 2019. BACK UP SENSORS WILL STILL WORK.

FUEL PUMP CONTROL MODULE FAILURE. VEHICLE STALLED IN TRAFFIC. NO WARNING. WOULD NOT RESTART. THERE WAS A RECALL ON THIS SAME ISSUE, BUT MY SPECIFIC VIN WAS NOT INCLUDED.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND TURNED OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. REUTHER FORD (1325 MCNUTT ST, HERCULANEUM, MO 63048, (636) 931-9393) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE CONTACT MENTIONED CUSTOMER SATISFACTION PROGRAM NUMBER: 13N03 (SUPPLEMENT #1 THROTTLE BODY EXTENDED COVERAGE DATED MARCH 5, 2014). THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED, STALLED, AND THE MAINTENANCE VEHICLE WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO ACADEMY FORD (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. THE FAILURE MILEAGE WAS 130,000.

WHEN DRIVING DOWN MY CITY ROAD AROUND 20 MPH,I WAS BRAKING TO TURN IN A STORE PARKING LOT THEN SUDDENLY MY POWER STEERING WHEN OUT WITH A FAULT CODE ON MY DASH TELLING ME THAT THE CAR IS IN MANUAL STEERING MODE. THE CAR WAS EXTREMELY HARD TO TURN WHICH ALMOST CREATED AN ACCIDENT SINCE I COULD NOT TURN IN TIME TO AVOID COLLISION.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 60 MPH, THE CONTACT'S STEERING WHEEL SEIZED. THE VEHICLE DROVE INTO A DITCH AS THE CONTACT ATTEMPTED TO REGAIN CONTROL OF THE STEERING WHEEL. THE CONTACT AND HIS SPOUSE HAD TO TURN THE STEERING WHEEL TOGETHER TO GET THE VEHICLE OUT OF THE DITCH. A MESSAGE APPEARED ON THE INSTRUMENT PANEL INDICATING "SERVICE POWER STEERING" AND THE TRACTION WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO VALUE FORD AND CHRYSLER (205 SOUTH, STATE HWY 9, MORRIS, MN 56267, (800) 568-5431) WHERE IT WAS DIAGNOSED THAT A NEW STEERING SYSTEM NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MECHANICS WERE AWAITING FURTHER DIAGNOSTIC TESTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 125,000. *BF THE CONSUMER STATED THE RACK AND PINION WAS REPLACE A WEEK LATER. *TR

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AUTOMATICALLY ON THE FIRST ATTEMPT. DURING THE SECOND ATTEMPT, THE VEHICLE CRANKED, BUT WAS NOT TURNING OVER. THE CONTACT USED THE KEY TO START THE VEHICLE; HOWEVER, THE VEHICLE WAS JUST CRANKING. THE VEHICLE WAS NOT TOWED. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE AND DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT CALLED PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, (314) 838-2400) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

MY 2013 FORD TAURUS SHO, POWER STEERING ASSIST WILL SHUT DOWN OCCASIONALLY, STEERING BECOMES VERY DIFFICULT. HAVE TO STOP AND TURN CAR OFF AND BACK ON TO TO REENGAGE STEERING ASSIST. IT HAS HAPPENED WHILE DRIVING, BACKING UP AND AT START UP.

STEERING WHEEL SHAKES ARE GETTING WORSE EVERY MONTH. WHILE DRIVING, STEERING WHEEL STICKS DURING TURNING AND GETS STUCK. STRAIGHTENING THE WHEEL AFTER A TURN IS HARD TO COMPLETE. HAVE TO PULL STEERING WHEEL HARD TO GET OUT STRAIGHTENED. THESE ISSUES HAPPEN BOTH WHILE DRIVING SLOW AND HIGHER SPEED. *TR

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE EXITING THE GARAGE, THE STEERING LOST POWER AND THEN RETURNED TO NORMAL. IN ADDITION, THE "POWER STEERING SYSTEM REQUIRED MAINTENANCE" MESSAGE APPEARED. THE CONTACT CALLED SIOUX FALLS FORD AT 605-361-9601 (LOCATED AT 4901 W. 26TH ST, SIOUX FALLS, SD 57106) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED AND UPDATED THE POWER STEERING SOFTWARE. THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

I STOPPED FOR LUNCH AND WHEN I CAME BACK OUT AND TURNED ON THE CAR THE POWER STEERING LIGHT CAME ON. I COULD BARELY MOVE THE STEERING WHEEL AND IT WAS EXTREMELY HARD TO MOVE THE VEHICLE IN ANY DIRECTION. I HAD MY CHILDREN WITH ME AND IT WAS REALLY HOT OUTSIDE SO I MANAGED TO DRIVE THE VEHICLE VERY CAREFULLY TO THE NEAREST WALMART SUPERCENTER WHERE I COULD TAKE THE CHILDREN INSIDE AND TAKE CARE OF THE VEHICLE. THE CAR GOT TOWED TO THE NEAREST FORD DEALERSHIP WHERE THEY INFORMED ME THAT IT WOULD COST ME 2200 DOLLARS TO FIX THE PROBLEM BECAUSE MY CAR WAS NOT PART OF THE RECALL NHTSA CAMPAIGN NUMBER: 15V340000. THIS WAS EXTREMELY UPSETTING BECAUSE THE RECALL SPECIFICALLY SAYS WHAT PARTS OF THE VEHICLE ARE AFFECTED BUT IS VIN SPECIFIC. FORD WON'T DO ANYTHING ABOUT IT

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHEN THE VEHICLE WAS STARTED, "POWER STEERING ASSIST FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

THE POWER STEERING WENT ON THE CAR. IT IS HARD TO TURN AT SLOW SPEED BUT A LITTLE BETTER AT HIGHER SPEEDS. CALLED FORD AFTER READING ABOUT THE RECALL AND ISSUES OTHERS WITH SIMILAR FORD CARDS HAD. FOR SOME REASON, MY CAR DOESN'T FALL INTO THE SIMILAR RECALL WHICH DOESN'T MAKE SENSE.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 20 MPH, THE POWER STEERING WAS FAULTY AND IT TOOK EXCESSIVE FORCE TO TURN THE STEERING WHEEL. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED HAMDEN FORD OF CONNECTICUT (2215 DIXWELL AVENUE, HAMDEN, CT 06514, 203-281-7501) AND WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIR SINCE THERE WAS NO RECALL. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO AGREED THAT THE VEHICLE DISPLAYED SYMPTOMS OF THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 90,000. *BF *AS