2015 Ford Taurus Complaint Log

Ford Safety Recall 25S91 This didn't affect my model year but my model is affected. The trim is falling off as stated in the recall

The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image failed to function properly and occasionally was displayed upside down or blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 103,000.

The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. Occasionally, the rearview camera image appeared upside down, and at other times the image was distorted or intermittently visible. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 121,000.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The rearview camera displayed the message "Camera not Available” when reversing. Occasionally, the screen was black or displayed upside down while reversing. The vehicle was not repaired. The failure mileage was unknown.

Backup camera delayed display of rear view when in reverse, followed by a message stating the camera was unavailable, to contact the dealer. Small impact with parking sign when backing into the parking spot.

See attached document for complaint. I received the safety recall on my 2015 Ford Taurus in October 2025 and as of yet have not received any information related to parts availability. I am writing this letter because I do not wish to be forgotten and wish this recall issue to be resolved. It has been three months, soon to be four. The rearview camera issue started in 2024 with my vehicle. The camera displays distorted images and really needs to be fixed as soon as possible. Whenever you receive the remedy, could you please notify me by mail? Thanks in advance for your consideration in this matter.

The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image unexpectedly turned off and on. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available for the recall repair. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.

The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image was distorted and appeared upside down. The vehicle was taken to a dealer, where it was diagnosed and it was determined that the rearview camera system had failed and needed to be reprogrammed or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the camera image was distorted, blank, or the camera image was upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The message to “Contact the Dealer" was displayed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the recall. The failure mileage was unknown.

The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview system became inoperable. The contact stated that the rearview camera image flickered, and the message “Camera not Available” was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts for the recall repair were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were still unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.

The contact owns a 2015 Ford Taurus. The contact stated that while driving at an undisclosed speed, the contact heard an abnormally loud sound. The contact stated that the sound came from the passenger's side of the vehicle. The contact stated that the sound sounded like a gunshot. In addition, the radio independently turned off and on. No warning light was illuminated. The contact stated that the failure had occurred twice. The contact had AFIB and stated that the sound was loud enough and could have caused the contact to have a heart attack. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was scheduled for an upcoming diagnostic test in January 2026. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

As I was backing out of my garage and begin to turn, my steering wheel became very stiff and my Dash displayed electronic power steering fault service required causing me to almost end up in my neighbor's yard and barely able to make it back into my garage It All Happened instantly with no prior problems or Warnings I will take it to a Ford dealership for further Diagnostics

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was fuzzy and inverted while reversing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the rear-view camera screen was black. The contact stated that on several occasions the vehicle was shifted back to drive and driven several feet and then shifted back into reverse(R), and the screen operated normally; however, on other occasions, the screen remained black. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,100.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the camera failed to display the image of the rear of the vehicle or display a rainbow-colored pixel on the screen. The failure was intermittent. The dealer was contacted, and it was confirmed that parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 104,000.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse, the rear-view camera failed to display a clear image as intended on the center digital screen. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). In addition, the back over prevention system occasionally failed to operate as needed. The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. An unknown message about the failure of the rearview camera was displayed on the screen. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000.

The rear camera is intermittently working. It tgen goes to black screen and says see dealership for help. It appears ford is aware of this issue and recalled numerous vehicles but not the taurus in their massive recall.

Rear view camera flips upside down and blinks in/out.

Rear backup camera works intermittently, when failing says contact dealer. Makes it unreliable and eventually may lead to an accident due to unexpected visibility issues when backing up.

My back-up camera has been a blank screen or a distorted screen for about 4 weeks now, but I noticed that the 2015 Taurus if not on the list with the other recalls

The backup camara does not work on an intermittent basis. I get a warning on the dash when this happens. Ford has issued a recall for thousands of other Ford products but has not include my model and year.

See Attached Letter They are not reimbursing me for a flaw I corrected they issued a safety recall and to date refuse to give me money I spent.

The contact owns a 2015 Ford Taurus. The contact stated that upon shifting the vehicle into reverse, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 100,000.

The contact owns a 2015 Ford Taurus. The contact stated that while shifted into reverse(R), the image on the screen was inverted or the screen was blue. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) in late 2025. The contact called the local dealer and was advised that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was 230,000.

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rearview camera displayed a blank image, an upside-down image, or the message "Please Contact Dealer" was displayed. The contact stated that the dealer replaced the radio three times, but the failure persisted. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.

Driving 65mph and the steering wheel locked up and the brakes weren’t working as they should. Check engine light came on. Was able to pull off the road. Shut off vehicle for awhile. Then it worked as it should. No repairs at this time but sounds like it will continue to happen.

When putting my car in Reverse the back-up camera does not work properly. It either shows up and jumps screens to where you can't see anything behind you or make out what you're looking at. or the screen just goes black. It has not been looked at by anyone. There are no Warning lamps, signals or any other warning. The camera has been going in and out not working for over 6 months. I am worried that when backing up I might hit something or not see everything in view.

DRIVING DOWN THE ROAD BOTH HEADLIGHTS WENT OUT WHILE DRIVING. NOT PARK LIGHTS JUST HEADLIGHTS. HAD TO DRIVE ALL THE WAY HOME WITH NO HEADLIGHTS. CALLED DEALERSHIP THEY SAID MY VIN DIDNOT HAVE A RECALL. IT WAS SOME 2015 BUT NOT MINE. THESE HEADLIGHTS ARE FAULTY. MY 2015 WORK CRUISER IS DOING THE EXACT SAME THING WHICH IS A FORD EXPLORER. I NEVER HAD A CAR OLDER FORDS AND OTHERS THAT HAVE FAULTY HEADLIGHTS. THIS IS A MAJOR ISSUE. I CAN SEE ONE HEADLIGHT BUT TWO.

Backup camera does not always work

Back up camera does not always work. At times there is a blank screen saying to contact dealer.

The contact owns a 2015 Ford Taurus. The contact stated while driving at undisclosed speeds, there was an abnormal sound coming from underneath the vehicle. The vehicle was taken to a local independent mechanic for routine maintenance, and it was determined that the rear suspension toe link had failed and prematurely worn down the rear tires. The contact was advised by the local independent mechanic that the failure might be related to NHTSA Campaign Number: 20V072000 (Suspension). The local dealer was not contacted. The manufacturer was made aware of the failure; however, the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 105,000.

Me and numerous other taurus owners (2013-2019) are experiencing catalytic converter issues with the catalytic converter(s). The sensors are throwing code P0420 and/or P430. This tells us emissions aren't up to emissions standards.

The contact owns a 2015 Ford Taurus. The contact stated while driving at an undisclosed speed, the power steering failed to function as intended. The contact stated that the steering wheel was difficult to turn in either direction. In addition, the steering assist fault warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with power steering control module (PSCM) failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The failure mileage was approximately 103,000.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was inverted, black, or distorted while the vehicle was in reverse(R). The vehicle was taken to the dealer, where it was confirmed that the rearview camera had failed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 110,000.

The contact owns a 2015 Ford Taurus. The contact stated while the vehicle was parked at a local car wash, there was water leaking into the front of the windshield. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the vehicle was inspected. The contact was informed that the exterior A-pillar trim had detached from the front of the windshield. The contact was informed that the exterior A-pillar trim needed to be replaced. The vehicle was not repaired. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 109,000.

The contact owns a 2015 Ford Taurus. The contact stated that on several occasions while in reverse, the image on the screen was flipped upside down and the back over prevention system occasionally failed to function as needed. The contact stated that the message “Contact Dealer” was displayed on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Taurus. The contact stated that while driving at various speeds, the steering wheel was firm, and the failure had worsened over time. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed, and the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 15V340000 (STEERING) as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.

Emailed previously on 5/27/24 but did not receive a response. This has not occurred to me again, because I am aware and take precautions to avoid the hazard. I hope Ford has has taken corrective action, either on their own or as result of my previous complaint. ***** My 2015 Ford Taurus, [XXX] , has a potential hazard, due to the fact that the "Engine Start/Stop" Button, is not protected from accidentally being activated, when the car is motion, causing it to turn off the engine, while in transit. I recommend the "Engine On/Off" switch have a hinged, spring-loaded cover over the switch, to prevent it from being inadvertently or accidentally activated, when the car is in motion. I have had two instances, where this has happened to me. In order to restart my car, I have had to coast to the shoulder, to come to a complete stop, so I can shift to "Park," so I can restart my car. Luckily, in both instances, I was in a lane nearest the shoulder, else in a middle lane, it could have been disastrous for me, my family and others that might have struck my car! Thank for the opportunity to convey my heart-stopping situations, and my suggestion for a potential remedy. Respectfully, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Backup camera of 2015 Ford Taurus. The screen will be blank or the picture may be upside down or it says report to the dealership immediately. Does not happen every time but most times. I backed into a UPS van because the camera did not work

The gas pedal is sticking

car is becoming hard to steer, changing lanes on interstate when exiting ramp vehicle then felt like it wanted steer to the right and had to use more force to keep it from turning right.vheical has not been inspected as of yet due it just happening approx 70,000 miles no warning lights appeared on dash, wife drove car this morn informed me of issue i then proceeded to drive it to see what was going on this when above mentioned occurred after test driving it,now worried about the safety of others and wife driving vehicle. 2015 ford Tarus. Should not be having an issue like this at this mileage.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was intermittently inoperable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

fuel pump relay module

An electrical or computer component failed, frequently causing my rear back up camera to go out. I couldn't tell that both of my headlights to stop functioning at the same time (because all of my interior lighting adjustments were still functioning, and because I was in a well light area initially) until I was on the highway, after dark, with my child in the vehicle.

back up camera stopped working which would help to avoid accidents backing up. when i am backing up it goes black or it says contact the manufacturer. It has been. like this for over a year and there is a recall that states they dont have a solution yet for the issue.

Was driving and the accelerator/has pedal stopped working. A wrench indicator came on. The engine stopped working. I pulled to the side of the road and the engine started shaking. I turned the engine off then restarted it. It functioned fine. This happened twice in 2 days. It's the electronic throttle body. Ford won't fix the issue for free. It has 44k miles on it. An obvious manufacturer defect

Water pump is defective, leaks, and provides no warning in system. Replacing is unbelievably expensive ($5,000 for a water pump, but inside engine so extensive labor) and Ford needs to perform a recall as it can create major motor damage rendering the vehicle inoperable. Had to replace ours this past summer and now our daughter's 2013 Lincoln MKS has the same issue for same unbelievable expense and now we have to monitor our 2013 Ford Explorer for potential same issue. NO WARNING LIGHTS! TOO EXPENSIVE for consumers to repair! Please, do right thing and make FORD responsible. Under 150K miles on each vehicle!

Rear view camera or back up camera works very intermittently. Sometimes it comes on, then goes off. Doesn't come on other times. Next time you use it, it may come on. Then it may work for a week without issues. Obviously no picture allows potential for accidents. I have not taken it to the dealer as my son hasn't been able to afford the repair of replacing the camera which would be what they say. He has learned to not depend on it, until he can pay for new camera. When camera doesn't come up, there is a message about having dealer service it. I saw as I started this complaint, that it looks like there is a recall for this. Decided to continue just to report the issue itself