2008 GMC Acadia Complaint Log

TL*THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING APPROXIMATELY 45-60 MPH THE VEHICLE STALLED. HE STATED THAT THE VEHICLE STALLED AND WITHIN A COUPLE OF SECONDS THE VEHICLE STARTED MOVING IN REVERSE. THE FOLLOWING DAY, THE VEHICLE WOULD NOT START AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE OCCURRED TWICE AFTER THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE DEALER REPAIRED THE AIR BAG LIGHT. THE FAILURE HAPPENED AGAIN ON DECEMBER 22, 2010 AND THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 30,200.

MY 2008 GMC ACADIA HAS HAD A RECURRING ISSUE WITH THE PASSENGER AIRBAG SENSOR. A NOTIFICATION IN THE DASHBOARD SAYS "SERVICE AIR BAG". I TOOK IT TO THE GMC DEALERSHIP WHERE I PURCHASED IT IN RICHMOND VA SOON AFTER PURCHASING. THEY SAID THEY COULD NOT RECREATE THE PROBLEM. IT CONTINUED TO BE A PROBLEM. THE GMC DEALERSHIP IN MANASSAS VA SAID THEY FIXED IT WHEN I TOOK IT TO THEM LATER. I TOOK IT BACK A MONTH LATER BECAUSE THEIR "FIX" DID NOT WORK AND THE "SERVICE AIR BAG" INDICATOR STILL COMES ON. BEFORE IT WOULD COME ON PERIODICALLY, BUT NOW IT IS ON ALMOST ALL THE TIME. MY CAR DOES NOT PASS INSPECTION NOW AND THE GMC DEALERSHIP WANTS $1000 TO REPLACE THE SENSOR EVEN THOUGH THIS HAS BEEN A PROBLEM WITH THE CAR SINCE I PURCHASED IT FROM THE DEALER.

MY 2008 GMC ACADIA PASSENGER SIDE HEAD LIGHT WENT OUT ABOUT 2 MONTHS AGO. I PURCHASED A REPLACEMENT LIGHT BULB AND TOOK IT TO MY MECHANIC. WHEN HE TOOK APART THE COMPARTMENT WHERE THE LIGHT IS HE FOUND THAT THE WIRING HARNESS THAT PLUGS INTO THE BULB WAS COMPLETELY BURNED AND MELTED. THERE WAS NO WAY OF REPLACING THE WIRING HARNESS WITHOUT SPLICING THE WIRING AND INSTALLING AN AFTERMARKET CONNECTOR PART. THIS WEEKEND THE DRIVERS SIDE BULB WAS OUT AND AGAIN WE HAD IT TAKEN APART ONLY TO FIND THE IDENTICAL PROBLEM WITH THAT BULB. IN ADDITION HE CHECKED ON THE OTHER ONE JUST TO SEE HOW IT WAS WORKING AND FOUND THAT THE BULB IS AGAIN GETTING TOO HOT FOR THE WIRING AND WILL LIKELY BURN UP THE HARNESS AGAIN. THE VEHICLE HAS BEEN RECALLED FOR 2 ELECTRICAL ISSUES, THE MOST RECENT BEING A CIRCUIT THAT COULD OVER HEAT AND CAUSE A FIRE. IN ADDITION TO THE HEADLIGHT ISSUES I HAVE HAD MY PASSENGER SIDE REAR WINDOW WONT ROLL DOWN AND THE POWER REAR HATCH HAS STARTED TO MALFUNCTION AND CLOSES AT RANDOM AND IF NOT CAREFUL WILL SMASH YOU IF YOU ARE UNDER IT. *TR

RECENTLY, WHEN LOADING THE CARGO AREA OF MY 08 GMC ACADIA, THE VEHICLE STARTED ROLLING FORWARD (THE IGNITION WAS OFF, AND IN "PARK"). IT ROLLED APPROXIMATELY 2 FT. BEFORE "PARK" ENGAGED. (MY 2 GRANDSONS WERE PLAYING IN MY DRIVEWAY A SHORT DISTANCE AWAY). AFTER HAVING THE VEHICLE CHECKED OUT AT THE GMC DEALERSHIP WHERE IT WAS PURCHASED THE SERVICE MGR TOLD ME THAT THIS IS A "NORMAL" CONDITION, ACCEPTABLE BY GM, THAT THE PARKING GEAR "PAWL" CAN ACTUALLY ROLL UP TO 2 FT. BEFORE ENGAGING. IT DOESN'T SEEM PROBABLE, OR EVEN POSSIBLE THIS CAN BE CONSIDERED TO BE A "SAFE" CONDITION. WHEN I ASKED WHO WOULD BE RESPONSIBLE FOR INJURIES RESULTING FROM THIS SITUATION HIS RESPONSE WAS, "GM". *TR

THE HEADLIGHT COVERING HAS MELTED TO WHERE THE LIGHTS ARE NOT BRIGHT ENOUGH TO REALLY SEE WELL AT NIGHT. CAR HAS 103,000 AND THE HEADLIGHT ASSEMBLY HAS LET WATER INTO THE INSIDE AND. THE LIGHTS ARE ON ALL THE TIME AND THE COVERING IS PLASTIC. WE HAVE OWNED THE CAR SINCE NEW. SAW AND HAVE READ REPORTS OF OTHERS WITH THE SAME CONDITION.

2008 ACADIA 50,000 MILES. A WHINNING NOISE FROM THE TIME I START THE CAR UNTIL THE CAR IS CUT OFF. REPAIRMAN STATED THAT THEY WERE AWARE OF THE PROBLEM AND THEY HAD NO FIX FOR IT NOW. HE TOLD ME IT WOULD BE OKAY TO DRIVE..........NOT VERY HAPPY!!!! *TR

REPEATED (AT LEAST 5 TIMES) LEAK ALONG THE AIRBAG DRIVER AND PASSENGER SIDE. DEALER SAYS THEY FIX IT AND THE PROBLEM REAPPEARS ON THE NEXT RAIN EVENT. CAUSING ELECTRICAL PROBLEMS AND MOLD PROBLEM IN THE CAR. *TR

MY HUSBAND AND I PURCHASED A NEW 2008 GMC ACADIA IN AUGUST 2009. WITHIN THE FIRST YEAR OR SO I NOTICED THAT THE HEADLIGHTS WERE DIM AND THE PLASTIC OVER THE LIGHTS STARTED TO PEEL. I CONTACTED THE DEALERSHIP AND THEY SAID THERE WAS NOTHING THEY COULD DO, THAT WASN'T COVERED UNDER THE WARRANTY. I CALLED GM DIRECT AND THEY ALSO SAID THERE WASN'T A RECALL AND THAT IT WAS PROBABLY A CHEMICAL THAT WE USED TO WASH OUR CAR, THAT CAUSED THE PEELING. THEY QUOTED ME $800 FOR A NEW SET OF HEADLIGHTS... UGH... A YEAR OR SO LATER, I BEGAN HAVING TROUBLE WITH THE STRUTS. THEY BEGAN TO LEAK. I THOUGHT IT WAS MY BRAKE LINE AND I TOOK IT INTO THE SHOP AND THEY TOLD ME THAT THE STRUTS WERE BAD AND NEEDED REPLACING. AT THAT TIME THERE WAS AROUND 36,000 MILES ON THE VEHICLE. I HAD THEM CHANGED OUT AND THE MECHANIC TOLD ME THEY WERE THE WORST HE HAD EVER SEEN. AFTER THE REPAIR, THE VEHICLE HAS NEVER BEEN THE SAME. IT'S NOT NEAR AS SMOOTH AS IT WAS AND IT MAKES NOISE. I HAD IT CHECKED TO BE SURE THEY WERE INSTALLED PROPERLY AND THEY WERE. THE WHOLE PROCESS COST ME ABOUT $900.00 THE NEXT ISSUE I HAVE HAD IS MORE SEVER. THIS JUST HAPPENED A FEW MONTHS AGO. I WAS TAKING MY CHILDREN TO SCHOOL AND THE VEHICLE STALLED. ALL THE LIGHTS CAME ON AND SAID STABLE TRACK WENT OFF AND THE ENGINE LOST PRESSURE AND THE VEHICLE STALLED. AFTER IT COOLED DOWN I COULD DRIVE A LITTLE FURTHER AND THE SAME THING WOULD HAPPEN AGAIN. I TOOK IT BACK TO THE SHOP AND THEY SAID IT WAS THE THROTTLE AND IT WOULD PROBABLY NEED TO BE REPLACED. THEY CLEANED IT FOR NOW, BUT I AM SCARED TO DRIVE IT ANYWHERE! NOW THE POWER STEERING IS MAKING NOISE WHEN YOU TURN THE WHEEL, SOUNDS LIKE THE POWER STEERING PUMP MIGHT BE GOING OUT NOW AS WELL. THE VEHICLE ONLY HAS 65,000 MILES ON IT.. *TR

ON AUG 9TH AFTER LEAVING SAN BERNARDINO CA.. I WAS DRIVING UP THE CAJON PASS TO RETURN HOME. I HAD THE CAR IN CRUISE & GAVE IT SOME GAS SO THAT I COULD GET UP THE GRADE BECAUSE THERE WAS A CAR BEHIND ME THAT WAS FAIRLY CLOSE. AS SOON AS I GAVE IT GAS THE CAR LOST ENGINE POWER & I HAD TO MOVE OVER TO THE SHOULDER. THE CAR CAME TO A STOP & I WAS UNABLE TO GET IT RESTARTED. I THOUGHT IT HAD OVERHEATED BUT LOOKING BACK ON THE SITUATION. I DON'T THINK THAT WAS THE PROBLEM .I ATTEMPTED TO START THE ENGINE AGAIN AFTER SITTING FOR SEVERAL MINUTES & IT STALLED AGAIN. I SAT FOR SEVERAL MORE MINUTES, TRIED AGAIN & IT STARTED . I STAYED ON THE SHOULDER UNTIL IT GAINED SPEED, & I WAS ABLE TO DRIVE HOME. ON TUES. I CALLED THE DEALERSHIP & THEY HAD ME TOW THE CAR IN. THEY WERE UNABLE TO FIND ANYTHING WRONG WITH IT. THIS IS THE ONLY TIME I HAD A PROBLEM WITH THE CAR. *TR

I OWN A 2008 GMC ACADIA WITH MELTING HEADLIGHTS. THE PLASTIC HOUSING IS MELTING AND THE BULBS ARE MELTING INTO THE SOCKETS. I HAVE HAD PROBLEMS FOR MANY MONTHS WITH THE ELECTRICAL SYSTEM INCLUDING REPLACING 3 BATTERIES IN 1 1/2 YEARS. I HAVE HAD THE VEHICLE CHECKED BY THE DEALER WHICH FINDS "NO PROBLEM" WITH THE ELECTRICAL SYSTEM, AND NO EXPLANATION FOR THE BATTERY LIFE. WITH INTENSE HEAT THAT WOULD BE NECESSARY TO CAUSE THIS SOCKET TO MELT, METAL AND ALL, IS OF GREAT CONCERN, AND IS A POTENTIAL FIRE HAZARD. THIS VEHICLE ALSO WAS INVOLVED IN A RECENT RECALL FOR POSSIBLE FIRE WITH HEATED WINDSHIELD WIPERS (NOW DISCONNECTED). HOPEFULLY, THIS CAN BE INVESTIGATED, SO THAT NO ONE GETS HURT. *TR

TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE REAR SEATBELTS FAILED. THE VEHICLE SEAT BELT WOULD NOT RELEASE A CHILD PASSENGER AND WITH EVERY EFFORT TO REMOVE THE SEAT BELT, IT ONLY BECAME TIGHTER AROUND THE CHILD. THE CONTACT HAD TO CUT THE SEAT BELT FROM AROUND THE CHILD PASSENGER. THE DEALER ADVISED REPLACING THE SEAT BELT. THE DEALER WAS UNABLE TO PROVIDE THE CAUSE OF THE FAILURE. THE SEAT BELT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 83,000.

MY 2008 GMC ACADIA HAS TROUBLE ACCELERATING/MERGING INTO TRAFFIC. THE TRANSMISSION, AT LEAST ACCORDING TO A GMC SERVICE WRITER, IS DUE TO GMC'S TRANSMISSION DESIGN. IT WAS INTENDED TO UPSHIFT AND EVEN SKIP GEARS, IN ORDER TO CONSERVE FUEL. I UNDERSTAND THAT THIS WAS "CORRECTED" IN LATER YEARS. THE DEALERSHIP SAYS IT IS "NOT A PROBLEM, IT IS THE WAY IT WAS DESIGNED TO OPERATE". IF THAT IS THE CASE, THEN WHY WAS IT CORRECTED IN SUBSEQUENT MODELS? ENTERING TRAFFIC IS DANGEROUS, THE TRANSMISSION "LAGS" AT ALL THE WRONG TIMES, AND ACCELERATING TO PASS, OR WHILE CHANGING LANES, PRODUCES THE SAME LAGGING EFFECT, THEREBY CAUSING MY VEHICLE TO BECOME A ROAD HAZARD! THIS IS TOTALLY UNACCEPTABLE TO ME, AND AFTER SPENDING ALMOST $30,000 ON THIS VEHICLE IN 2010, I DO NOT FEEL I ALONE, OR I WHILE DRIVING WITH MY FAMILY, SHOULD BE SUBJECTED TO THIS DANGEROUS AND HAZARDOUS SITUATION 90% OF THE TIME WE ARE ON THE ROAD. *TR

ON THE FREEWAY, POWER WENT OUT. CAR WAS TOWED . TRANSMISSION WAS OUT AND WAS REPLACED. *TR

GMC 2008 ACADIA, VIN [XXX] MILEAGE 33,893 POWER STEERING FAILURE DURING HIGHWAY DRIVING, ALMOST CAUSING POTENTIALLY FATAL/INJURY INCIDENT. HAD IT "REPAIRED" AT DEALER ON JUNE 21, 2010. DEALER INDICATED THAT THERE ARE FREQUENT PROBLEMS WITH POWER STEERING FAILURE ON THE ACADIA. RE-OCCURRED WITH NEARLY HEAD-ON ACCIDENT AT HIGH WAY SPEEDS ON JUNE 27, 2010. NHTSA SHOULD INVESTIGATE THIS BASED UPON DEALER'S COMMENT THAT THIS IS OCCURRING WITH SOME FREQUENCY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE POWER STEERING LOCKED UP TWICE WHILE SHE WAS DRIVING AT 40 MPH. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING BELT FAILED. THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT; THE MANUFACTURER ALSO STATED THAT SHE WOULD RECEIVE A CALL BACK. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 32,000.

TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF ONCE THE KEY WAS TURNED TO THE OFF POSITION. THE CONTACT COULD REMOVE THE KEY FROM THE IGNITION, BUT THE VEHICLE CONTINUED TO RUN UNTIL THE BATTERY DIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ENGINE CONTINUED TO RUN DUE TO AN ELECTRICAL SHORTAGE CAUSED BY A WATER LEAK. THE DEALER REPLACED THE MOLDING AROUND THE SUN ROOF WHERE THE WATER WAS LEAKING IN FROM. THE FAILURE CONTINUED, AS WATER CONTINUED TO LEAK INTO THE VEHICLE AND THE ENGINE CONTINUED TO RUN WHEN THE KEY WAS REMOVED FROM THE IGNITION. THE CONTACT ALSO STATED THE HEADLIGHTS WERE MALFUNCTIONING AS WELL. THE FAILURE MILEAGE WAS 27,000.

I NOTICED THAT WHEN DRIVING ON AN EXPRESSWAY AND WOULD ATTEMPT TO PASS A SLOWER MOVING VEHICLE, AS I WOULD MOVE INTO THE PASSING LANE AND ATTEMPT TO ACCELERATE, THE CAR WOULD HESITATE FOR A FEW SECONDS, LOSE SPEED, THEN SUDDENLY DOWNSHIFT AND ACCELERATE AT AN UNEXPECTED RATE. I ALSO NOTICED THAT THE CAR WOULD UNEXPECTEDLY ACCELERATE OR DECELERATE UNDER NORMAL DRIVING CONDITIONS. I BOUGHT THE VEHICLE TO THE DEALER FOR REPAIR, THEY RESPONDED THAT THEY COULD FIND NOTHING WRONG, BUT THE WHAT I WAS EXPERIENCING WAS CHARACTERISTIC OF THE 6-SPEED TRANSMISSION ON THE VEHICLE. THE PROBLEM CONTINUED AND I FOUND IT DANGEROUS. I RETURNED THE VEHICLE AND THE DEALER'S REMEDY WAS TO "RESET THE TRANSMISSION COMPUTER." DURING THIS TIME, I ALSO NOTICED THAT THE "SERVICE STABILITRAC AND TRACTION CONTROL" WARNING WOULD COME ON. ONSTAR RECOMMENDED I SHUT OFF THE ENGINE TO RESET THE SYSTEM. I FOUND THIS ONLY HAPPENED WHEN I FIRST USED THE CAR IN THE MORNINGS TO GO TO WORK. AGAIN, THE DEALER SAID THERE WAS NOTHING WRONG AND THE COMPUTERS WERE SHOWING NO CODES -- THEY ALSO STATED THAT THEY COULD NOT DUPLICATE THE PROBLEM. I GOT THE CAR BACK FROM THE DEALER AND IT HAPPENED AGAIN - AT 7:00 AM. I CALLED ONSTAR AND THEY GAVE ME TWO CODES. I BOUGHT THE CAR BACK TO THE DEALER AND GAVE HIM THE CODES. IT NOW SEEMS THAT THERE WERE TWO DEFECTIVE SENSORS CONTROLLING THE STABILITRAC / TRACTION CONTROL SYSTEM AND HOW THEY COMMUNICATE WITH THE TRANSMISSION. I WAS TOLD THAT GM IS CHANGING MANUFACTURERS ON THE SENSORS. I HAVE NOT HAD USE OF THE CAR SINCE THE BEGINNING OF JUNE AND AM STILL WAITING FOR GM TO PRODUCE THESE PARTS. IN THE MEANTIME, UNEXPECTED ACCELERATION, DECELERATION, AND GEAR SHIFTING WAS OCCURRING UNDER ALL DRIVING SITUATIONS CAUSING -- IN MY MIND -- A DANGER TO MYSELF, MY PASSENGERS, AND OTHERS. THE DEALER HAS HAD THE CAR ON FIVE DIFFERENT OCCASIONS SINCE JUNE 8. THIS LAST SERVICE THEY HAVE HAD THE CAR SINCE JULY 20. *TR

FOR THE THIRD TIME IN LESS THAN A YEAR THE AIRBAG WARNING LIGHT HAS COME ON WITH A MESSAGE TO "SERVICE AIRBAG." TODAY WHILE STOPPED AT A STOPLIGHT MY WIFE SMELLED SOMETHING BURNING BUT COULDN'T DETERMINE THE ORIGIN. 15 MINUTES LATER AFTER PICKING UP OUR 5 YEAR OLD FROM KINDERGARTEN AND STARTING THE CAR, THE SERVICE AIRBAG LIGHT AND MESSAGE CAME ON. WE WILL AGAIN GO TO THE DEALERSHIP FOR REPAIR (OUR DEDUCTIBLE IS $200 ON THE WARRANTY). I HAVE THREE CHILDREN AGE 2, 5, AND 12 THAT RIDE IN THIS VEHICLE. PREVIOUSLY, THE DEALERSHIP TOLD US THAT WHEN THIS LIGHT COMES ON THE AIRBAGS MAY NOT WORK OR MAY DISCHARGE INVOLUNTARILY EVEN WITHOUT A COLLISION. *TR

DAY TIME RUNNING LIGHTS BURN OUT ON GMC ACADIA. LIGHT GETS SO HOT, THEY MELTED AND BURNED THE HEADLIGHT ASSEMBLY. THIS IS A POSSIBLE FIRE HAZARD. I HAVE HAD THE LAMPS REPLACED 4 TIMES BY THE DEALERSHIP, BETWEEN BOTH HEADLIGHTS ASSEMBLIES. LESS THEN 60,000 MILES, THE HEADLIGHT ASSEMBLY WAS SO BADLY BURNT AND BRIDLE, IT FELL APART IN THE TECHNICIANS HAND AND IT WOULD NOT HOLD A LAMP ANYMORE. THE WHOLE ENTIRE HEADLIGHT ASSEMBLY NEEDS REPLACED. THE PROBLEM IS CAUSED BY HEAT FROM THE HALOGEN LAMPS. AN EASY FIX COULD BE REPLACING THE HALOGEN LAMPS WITH LEDS. THESE ARE DAY TIME LAMPS ONLY AND ARE ON ALL THE TIME. THIS IS A VERY POOR DESIGN AND CRAFTSMANSHIP BY GMC AND A SAFETY ISSUE THEY ARE NOT WILLING TO CORRECT. I HAVE TRIED ADDRESSING THE ISSUE DIRECTLY WITH GMC WITH NO LUCK. *TR

TL* THE CONTACT OWNS A 2008 GMC ARCADIA. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER ADVISED THAT THE PASSENGERS SIDE AIR BAG HAD A COIL FAN THAT WAS ON HIGH RESISTANCE ON STAGE ONE AND THAT IT WAS NOT A COMMON FAILURE. THE DEALER HAD TO ORDER THE NECESSARY PARTS TO MAKE THE REPAIR. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000 AND THE CURRENT MILEAGE WAS 49,500.

WHINING WHILE DRIVING AND CLANKING NOISE WHILE GOING OVER BUMPS-WAS TOLD THE WHINING WAS THE POWER STEERING, AND NEEDED THE POWER STEERING PUMP TO BE CHANGED. I WAS TOLD THE CLANKING NOISE WAS DUE TO A PROBLEM WITH THE RACK AND PINION. BOTH ARE DIRECTLY RELATED. I WAS TOLD THAT MANY PEOPLE ARE HAVING PROBLEMS WITH THE RACK AND PINION, BUT GMC WOULD NOT FIX THE PROBLEM RIGHT NOW, IT WAS A PROBLEM THAT'S "ON HOLD." *TR

TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE MIDDLE ROW SEAT BEGAN TO FRACTURE FROM THE BASE. THE CONTACT WAS ABLE TO REATTACH THE SEAT TO ITS BASE. AN OCCUPIED CHILD RESTRAINT SYSTEM WAS SECURED TO THE MIDDLE ROW BY THE LATCH SYSTEM DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE CHILD RESTRAINT SYSTEM WAS THE CAUSE OF THE FAILURE AND THAT SHE SHOULD PURCHASE A DIFFERENT MODEL. THE CONTACT PURCHASED A NEW CHILD RESTRAINT HOWEVER THE FAILURE PERSISTED INTERMITTENTLY AND ONLY WHEN THE CHILD RESTRAINT WAS SECURED TO THE SEAT. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER NUMEROUS TIMES WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THERE WERE NO REPAIRS. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000.

HEADLIGHT FAILURE DUE TO FAULTY WIRING IN HEADLIGHT ASSEMBLY. *TR

TL*THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT ON MARCH 20, 2010 WHILE DRIVING AT APPROXIMATELY 40 MPH IN SNOWY CONDITIONS WITH ROCKS AND DEBRIS ON THE ROAD, HE HEARD A LOUD CLANKING NOISE UNDER THE VEHICLE. THE NOISE WAS FOLLOWED BY THE CHECK ENGINE LIGHT WHICH ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE CONTACT ATTEMPTED TO ACCELERATE AT A TRAFFIC LIGHT, THE VEHICLE WOULD NOT MOVE. THE POLICE RESPONDED BUT NO REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT A ROCK UNDER THE VEHICLE CUT THE HARNESS WIRE SINCE IT WAS UNPROTECTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,800. THE CURRENT MILEAGE WAS APPROXIMATELY 41,000.

I WISH TO INFORM YOU OF A CRITICAL STEERING DEFECT IN THE 2008 GMC ACADIA. AT 42,000 MILES I NOTICES A DECLINE IN POWER STEERING FLUID. WHEN QUESTIONED GMC INFORM ME THAT IS WAS LOW DUE TO AIR POCKETS IN THE FLUID SYSTEM RELEASING OVER TIME THUS CAUSING VOLUME LOSS. AT 50,000 ALL THE POWER STEERING FLUID RAN OUT ON MY DRIVEWAY. IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY IT COULD HAVE RESULTED IN STEERING LOSS AND POTENTIAL HARM TO MYSELF , PASSENGERS, OR OTHER VEHICLES ON THE ROADWAY. WHEN NOTIFY GMC REQUESTED ME TO KEEP DRIVING THE VEHICLE OVER A WEEKEND (EVEN THOUGH IT PURGE ITSELF OF FLUID AS FAST AS IT WAS REFILLED) AND BRING IT IN FOR REPAIR ON MONDAY. GMC OF COURSE CHARGED ME $420 FOR THE SAID REPAIR. WHEN CONTACTED AGAIN (FOLLOWING THE REPAIR) GMC DISMISSED THE PROBLEM AND OFFERED ME AN OIL CHANGE FOR MY TROUBLES. THEY DID NOT TAKE THE PROBLEM SERIOUSLY NOR INTIMATED THAT THEY WOULD EVEN LOOK INTO THE CAUSE. NORMALLY I WOULD HAVE CONCLUDED "BAD PRODUCT" / "BAD CUSTOMER SERVICE" AND BE APPRECIATIVE THAT I DID NOT LOSE MY LIFE. THEN I SAW TOYOTA BEING GRILLED ON CAPITAL HILL AND SIMPLY COULD NOT UNDERSTAND WHY GMC WHO HAS A CRITICAL STEERING PROBLEM DID NOT HAVE TO STEP UP TO PROTECTING ITS CONSUMERS. WHY NO RECALL NOTICE, WHY ARE THEY ALLOW TO MINIMIZE/HIDE COMPLAINTS, WHERE IS CONGRESS CALLING THEM TO THE HILL? IF IN FACT TOYOTA IS BEING CALL TO TASK THEN IT IS TIME FOR US CONSUMER TO BE PROTECTED FROM OUR OWN INTRA-COUNTRY PROVIDERS. PLEASE LOOK INTO GMC STEERING PROBLEMS BEFORE SOMEONE DIES. DO NOT ALLOW GMC TO PLAY A NUMBERS GAME ON PEOPLES LIFE'S BEFORE YOU FINALLY ACT. THANK YOU FOR YOUR TIME. KENNETH M. GRAHAM

STEERING LOCKS UP. WHEN YOU TAKE OFF FROM A STOP SIGN OR TRAFFIC LIGHT AND WANT TO MAKE A RIGHT OR LEFT TURN THE STEERING WILL LOCK UP TO A POINT WHERE YOU CAN'T TURN. THERE HAD BEEN SEVERAL OCCASIONS THAT I WAS ALMOST IN AN ACCIDENT. REPLACED RACK AND PINION 3 TIMES AND POWER STEERING. WATER PUMPS ARE DEFECTIVE, REPLACED 2 BEFORE 100,000 MILES TRANSMISSION WENT OUT AT 73,000 MILES. EVERY ISSUE THAT IS STATED ABOVE THE DEALER DIDN'T WANT TO REPLACE UNDER WARRANTY,EVEN AFTER CONTACTING GM. IT TOOK A LOT OF FIGHTING WITH GM TO REPLACE THE TRANSMISSION WHEN THERE WAS KNOWN PROBLEMS WITH THESE TRANSMISSIONS BEING FAULTY. *TR

TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THE FRONT DRIVER SIDE LOW BEAM HEADLIGHT WOULD NO LONGER ILLUMINATE. WHILE REPLACING THE HEADLIGHT HIMSELF, THE CONTACT NOTICED THE WIRING HARNESS WAS MELTED. THE CONTACT STATED HE WAS ABLE TO REWIRE THE WIRING HARNESS TO REPAIR THE HEADLIGHT. APPROXIMATELY ONE YEAR LATER, THE FAILURE RECURRED ON THE FRONT PASSENGER SIDE HEADLIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE WIRING HARNESS FOR THE PASSENGER SIDE HEADLIGHT WAS MELTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 60,000.

SINCE PURCHASE OF CAR NEW IT WOULD MAKE A LOUD CLUNKING NOISE, WHICH COULD BE FELT ON DRIVER SIDE FLOOR. COULD NEVER DUPLICATE FOR TECH. EVERYTIME IT IN SHOP THEY CHECKED THE PROBLEM. FINALLY AT 20,000 MILES THEY DECIDED TO CHANGE ENTIRE RACK, THOUGHT THIS WOULD FIX PROBLEM. IT DIDN'T. CLUNK GOT LOUDER AND LOUDER, BUT OF COURSE STILL COULD NOT DUPLICATE FOR TECH. AT 45,000 THEY CHANGED RACK AGAIN. I GUESS THIS CAR HAS A DISPOSABLE RACK. LUCKY FOR ME I HAD A CLAIM NUMBER WITH GENERAL MOTORS AND IT WAS COVERED. ON APPROX 12/22 PUT CAR IN PARK ON A FLAT SURFACE. CAR MOVED APPROX 4FT, HAD TO PUT BRAKE ON TO STOP. THEN A FEW DAYS LATER IT HAPPENED AGAIN. WAS TOLD BY TECH 1ST TIME I IT'S A CHARACTERISTIC OF ACADIA. WHEN I CONTACTED GM THEY SAY THEY HAVE NEVER HEARD THIS AND THE TECH COULD NOT DUPLICATE. THIS CAR IS NOT SAFE. GM OFFERED ME 2,000 FOR ME TO BUY A NEW CAR BUY A NEW CAR. *TR

WHEN USING A HIGH BACK BOOSTER SEAT IN CAPTAIN CHAIRS, THE SEAT BELT CLASP IS NOT EASILY ACCESSIBLE AND THREATENS THE SAFETY OF THE CHILD IN AN EMERGENCY. *CN

VEHICLE LEAKS WATER WHEN IT RAINS ONTO DRIVER AND FRONT PASSENGER. WATER LEAKS INTO AIRBAGS AND VISORS. AFTER RAINS, VEHICLE WILL NOT TURN OFF, EVEN WITH KEY REMOVED. VEHICLE ROLLS SIGNIFICANTLY WHILE IN PARK OR WHEN IN GEAR. TRANSMISSION SKIPS AND SLIPS. *TR

SPONTANEOUS CAR FIRE STARTED INSIDE ENGINE COMPARTMENT OF 2008 GMC ACADIA CAUSING TOTAL LOSS TO VEHICLE. PARKED NEXT TO 2009 GMC SIERRA AND CAUSED THIS TRUCK TO CATCH FIRE AND CAUSING TOTAL LOSS TO VEHICLE. BOTH PARKED NEXT TO HOME AND CAUSED FIRE DAMAGE TO GARAGE. 2 DAYS PRIOR CAR WOULDN'T START IN DRIVEWAY, GMC DETERMINED IT TO BE FROM GAS TANK BEING LOW. 1/4 TANK NOTED TO BE IN CAR AT THE TIME. *TR

I BOUGHT THE CAR IN LATE 2008, IT HAS LEAK EVERY SINCE THE FIRST TIME IT RAINED. I HAVE TAKEN TO THE DEALER MORE THAN A FEW TIMES. THE ONLY SOLUTION THEY GIVE ME IS TO SEAL SHUT THE SUNROOF. THE DEALER BELIEVE THAT IS THE PROBLEM. IT USED TO LEAK FROM THE SUNROOF BUT NOW EVERY TIME IT RAINS IT LEAKS AND A LOT AND FROM ALL OVER THE PLACE. IT HAS SEVERE WATER DAMAGE AND THE CAR SMELLS AWFUL BECAUSE IT IS WET ALL THE TIME. MY CAR ONLY HAS 77,000 MILES AND I WAS HOPING IT WILL LAST ME A WHILE BUT NOW I'M NOT SURE. THE VEHICLE HAS MANUFACTURE DEFECTIVE ROOF DRAINS. *JS

POWER STEERING FAILS ON MY 2008 GMC ACADIA. 12/9/09- POWER STEERING FAILS AS I GET OFF THE HIGHWAY IN GREENWICH, CT. ALMOST CRASH. 12/10/09 - DROP CAR AT LOCAL SERVICE STATION SINCE MY THOUGHT IS THAT IT JUST NEED STEERING FLUID. 12/10/09- SERVICE STATION MANAGER CALLS AND TELLS ME POWER STEERING PUMP SHOT, AND RACK AND PINION LEAKING. 12/10/09- CAR TOWED TO MINCHIN GMC IN STAMFORD CT. THEY PROVIDE RENTAL CAR FROM ENTERPRISE. 12/10/09- CALL LATE AFTERNOON LOOKING FOR AN UPDATE. TOLD 'TECH IS LOOKING AT IT NOW.' I ASK FOR A CALL BACK. NO CALL 12/12/09- CALL DEALER. LEAVE DETAILED MESSAGE. ASK FOR A CALL BACK. NO CALL. 12/14/09- CALL DEALER. SPEAK TO SERVICE. I AM TOLD TECH IS LOOKING AT IT. WHICH I THOUGHT WAS DONE. ASK FOR A CALL BACK. NO CALL. 12/15/09 CALL DEALER. SPEAK TO SERVICE. AM TOLD WAITING FOR A PART. ASK FOR A CALL BACK ON PART AVAILABILITY. NO CALL BACK. LEFT ANOTHER MESSAGE WITH MAIN V- MAIL, DETAILING HOW NO ONE HAS CALLED ME BACK. NO CALL BACK. 12/16/09- CALL DEALER. SPEAK TO SERVICE. TOLD TECH IS OUT TO LUNCH BUT THE PART THAT HAS TO COME FROM CALIFORNIA OR CANADA. FINALLY THEY CALL BACK. I AM TOLD THAT THE PART THAT I NEED IS ON 'NATIONAL BACK ORDER'. ASKED FOR A CALL BACK FOR A BETTER IDEA WHEN THE PART WILL BE AVAILABLE. *TR

I OWN 2008 GMC ACADIA. ON TWO OCCASIONS THE WEEKEND OF NOV 28, 2009 ONCE WHEN I WAS DRIVING, SEPARATELY WHEN WIFE DRIVING, AFTER THE CAR WAS PUT IN PARK AND THE IGNITION TURNED OFF, KEY REMOVED, THE CAR ROLLED BACKWARDS SEVERAL FEET UNTIL THE BRAKE WAS APPLIED. TOOK THE CAR TO DEALER SERVICE WHO COULD NOT REPLICATE AND EXPRESSED DISBELIEF THERE WAS AN ISSUE. SURFED WEB AND FOUND NHTSA RECALL ID# 09V073000 ON 2009 ACADIA. THE RECALL IS EXACTLY WHAT'S HAPPENING WITH MY 2008 ACADIA. JUST CALLED GM 866# AND THEY DENIED THAT THE 2009 ACADIA RECALL EXISTED. PLEASE HELP AND GET GM TO RECALL THE 2008 ACADIA'S WITH SAME ISSUE AS 2009. *TR

TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT WAS DRIVING 20 MPH WHEN THE STEERING WHEEL MADE A GRINDING NOISE AND BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STEERING WHEEL PUMP WAS REPLACED BUT THE DEFECT WAS NOT REMEDIED. THE CONTACT TOOK THE VEHICLE TO A SECOND DEALER AND WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. NO REPAIRS WAS PERFORMED. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO THE DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,000.

POWER AND POWER STEERING FAILURE- WHEN IT RAINS OR I DRIVE THROUGH PUDDLES OF WATER THE CAR LOOSES POWER AND SLOWS. ALSO WHEN I AM DRIVING THE POWER STEERING STOPS WORKING AND THERE IS A LOUD SQUEALING NOISE. I HAD THE DEALER LOOK AT MY ACADIA AND THEY SAID THEY COULD READJUST THE BELT GUARD. THIS DID NOT WORK AND THEY SAID JUST BE CAUTIOUS WHILE DRIVING. ALSO THE CRUISE CONTROL DOESN'T COAST AND THE SPEED INCREASES AS YOU GO DOWN HILL. *TR

I HAVE HAD CONTINUOUS PROBLEMS WITH THIS VEHICLE AND NOW THE TRANSMISSION WAVE PLATE IS DAMAGED. HOW MANY TRANSMISSION WAVE PLATES NEED TO GO BAD BEFORE YOU MAKE GM RECALL THIS DEFECTIVE ITEM. I'VE SEARCHED YOUR DATABASE AND YOU HAVE NUMEROUS COMPLAINTS ON THIS ITEM, WHICH AFFECTS MORE THAN ONE VEHICLE AND IS PROBLEMATIC TO ALL GM MID-SIZE CROSSOVERS. THIS PROBLEM NEEDS TO BE INVESTIGATE FURTHER TO FULL RESOLUTION BEFORE SOMEONE GET SERIOUSLY INJURED. I WAS DRIVING THIS VEHICLE WITH MY WIFE AND CHILDREN, AND THEY COULD HAVE BEEN SERIOUSLY INJURED IF I WAS NOT AT THE WHEEL. I WANT TO BE CONTACTED BY YOUR AGENCY TO DISCUSS THIS FURTHER. --[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

ADULT PASSENGER SEATED IN THE PASSENGER FRONT SEAT WITH AN APPROXIMATE WEIGHT OF 120LBS AND A HEIGHT OF 5'3" DOES NOT ENABLE THE AIRBAG SENSOR TO TURN ON. THE SYSTEM DOES NOT ENABLE THE AIRBAGS EVEN THOUGH AN ADULT IS SEATED IN THIS POSITION. WE HAVE TAKEN THE VEHICLE TO THE DEALER TWICE AND THEY HAVE NOT BEEN ABLE TO REPAIR THE ISSUE. *TR

I HAVE HAD MULTIPLE PROBLEMS WITH THE DAYTIME DRIVING LIGHTS OVER HEATING AND CAUSING THE ENTIRE HEADLIGHT ASSEMBLY TO MELT. INCIDENCES ON 8-1-09 8-15-09 4-8-10 AND 11-15-12. AND AGAIN IN 2013. THE FACT THAT THERE IS ENOUGH HEAT TO MELT THE ASSEMBLY TO THE HOUSING TELLS ME THERE IS POSSIBILITY OF A FIRE. THIS IS OBVIOUSLY A DESIGN AND MECHANICAL FLAW OF THE VEHICLE. THE CONSUMER END OF THIS IS THAT ALONG WITH THE CHANCE OF FIRE, THE VEHICLE'S DESIGN REQUIRES THE ENTIRE FRONT GRILL TO BE REMOVED IN ORDER TO REPLACE THE HEADLIGHT WIRING HARNESS AND HOUSING. THIS LABOR INTENSIVE METHOD MEANS THAT REPLACING THIS PART CAN COST UPWARD OF $900. AND IT STILL DOES NOT ADDRESS THE INITIAL PROBLEM OF THE OVERHEATING THAT CAUSED THE WIRING HARNESS TO MELT INTO THE HOUSING. SO YOU ARE JUST WAITING FOR IT TO HAPPEN AGAIN AND HOPE THAT IT IS WITHIN THE 30 DAYS WARRANTY FOR REPAIRS. AND WONDERING IF MY CAR IS GOING TO CATCH FIRE. *TR

MY DAUGHTER SLICED HER HAND ON THE JEWEL LAMP INSIDE EDGE OF THE REAR TAILLIGHT ASSEMBLY ON OUR 2008 GMC ACADIA WHILE GETTING IN AND OUT OF THE HATCHBACK. I WILL TRY AND SAND IT DOWN, BUT THE PLASTIC EDGE FROM THE MOLD IS VERY SHARP. *TR

THE CAR'S AIR CONDITION PUMP, FILTERS, AND HOSES THEY HAD MAJOR CONTAMINANTS. *TR

TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG, THE STABILITY CONTROL, AND TRACTION CONTROL WARNING LIGHTS FAILED ALONG WITH THE DAYTIME RUNNING LIGHTS FAILED. THE CONTACT ALSO STATED THAT THE ENGINE OVERHEATED AND THE POWER STEERING ALSO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LIGHT BULB WAS REPLACED BUT THE FAILURE RECURRED. THE DEALER WAS ALSO UNABLE TO DIAGNOSE THE OTHER FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 112,000.

MULTIPLE PROBLEMS WITH THIS VEHICLE. IT HAS BEEN IN THE SHOP MORE THAN 10 TIMES IN THE PAST 4 YEARS THAT I HAVE OWNED IT, FRUSTRATING. LIST OF REPAIRS: TIMING BELT, HEAD LIGHTS, STEERING, CAMSHAFT, OIL LEAK, STRUTS, BRAKES AND THIS IS WHAT I CAN RECALL MOSTLY.THIS VEHICLE HAS HAD MULTIPLE SERVICES ESPECIALLY FOR SERVICE STABILITY TRACK THAT NEVER GETS REPAIRED, THEY CAN'T FIND THE PROBLEM. ALSO SERVICE AIR BAG KEEPS COMING ON BUT DEALERSHIP CANNOT DO ANYTHING WHILE THE LIGHT IS NOT ON. VERY FRUSTRATED WITH THIS VEHICLE. I HAVE NEVER EXPERIENCED SO MANY REPAIRS AND SERVICES WITH ANY OTHER VEHICLE AS I HAVE THE ACADIA. I OWNED A GALANT CAR BEFORE THE ACADIA FOR 5 YEARS AND ONLY HAD TO DO ONE REPAIR IN THOSE 5 YEARS I OWNED IT. I REGRET PURCHASING THIS VEHICLE! I AM A SINGLE MOTHER OF TWO AND I NEED A DEPENDABLE VEHICLE NOT ONE THAT IS MALFUNCTIONED! *TR

SEAT BELT FLAW PUT CHILD IN DANGER. THE MIDDLE THIRD ROW SEAT BELT WOULD NOT UNLATCH; MY SIX YEAR OLD BECAME TANGLED IN IT AND HAD TO BE CUT OUT, IT WAS CUTTING OFF HIS AIR SUPPLY - AFTER THE INCIDENT, I LOOKED IN THE MANUAL WHICH SAID THERE WAS A HIDDEN KEY BUT I COULD NOT FIND SUCH A KEY. IF I HAD BEEN INVOLVED IN A CRASH OR HAD TO THROW ON THE BRAKES SUDDENLY, HE COULD HAVE BEEN KILLED. AFTER OUR FAILED ATTEMPTS TO FREE HIM WHILE PULLED OVER ON THE SIDE OF THE ROAD, I DROVE TO THE NEAREST HOUSE AND BORROWED SCISSORS TO CUT HIM FREE. I CALLED GMC TO REPORT THIS AND THEY SAID THEY HAD NO COMPLAINTS ON THIS ISSUE. THE MIDDLE BELT EXTENDS FROM THE ROOF DOWN TO THE SEAT. HE OBVIOUSLY PULLED IT OUT ENOUGH TO WRAP IT AROUND HIMSELF ONE TIME AND THEN THROUGH WIGGLING CAUSED IT TO TIGHTEN AND THEN AS HE STRUGGLED TO GET OUT, IT KEPT TIGHTENING. WHEN I FINALLY PULLED OVER TO HELP HIM, THE BELT WAS SO TIGHT I COULD NOT EVEN GET A FINGER BETWEEN HIM AND THE BELT. HE WAS GASPING FOR AIR AND CRYING. THIS BELT NEEDS A REGULAR BELT LATCH. *TR

TL* THE CONTACT OWNED A 2008 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55MPH IN RAINY WEATHER, THE VEHICLE HYDRO-PLANED. THE DRIVER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. A CHILD WAS IN THE SECOND ROW OF THE VEHICLE SECURED IN A CHILD RESTRAINT BEHIND THE DRIVER SEAT. THE SEATBELT DID NOT RESTRAIN THE CHILD RESTRAINT AND WAS FLIPPED UPON IMPACT. THE CHILD SUSTAINED INJURIES TO THE TEMPORAL BONE CAUSING PERMANENT LOSS OF HER RIGHT EAR. THE PASSENGER SUSTAINED INJURIES TO THE NECK, RIGHT FOOT, AND HEAD. THE MANUFACTURER ADVISED THAT THE ON-STAR SYSTEM FAILED TO RECOGNIZE THAT THE VEHICLE WAS INVOLVED IN A CRASH BECAUSE THE SYSTEM COULD NOT DETECT A CRASH IN A RURAL AREA. THE CHILD RESTRAINT SEAT WAS UNDAMAGED. THE VEHICLE WAS DESTROYED. THE CONTACT LOCATE A RECALL IN WHICH HE BELIEVED AFFECTED HIS VEHICLE (NHTSA CAMPAIGN ID NUMBER: 10V375000-SEAT BELTS) AND WAS THE REASON THE SEAT BELT DID NOT RESTRAIN THE CHILD OCCUPANT. THE CONTACT DID NOT CONFIRM IF HIS VIN WAS INCLUDED. A POLICE REPORT WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 35,000.

I PURCHASED MY GMC ACADIA '08 SLT-2 IN FEBRUARY, 2008 FROM THE FIRST OWNER WITH ONLY 4800 MILES. A MONTH LATER, I NOTICED WATER DRIPPING FROM UNDERNEATH THE GLOVE BOX AND IMMEDIATELY TOOK IT IN FOR THE "RECALL." THEY "FIXED" IT, AND MUCH TO MY DELIGHT, I HAD NO PROBLEM UNTIL ABOUT TWO WEEKS AGO (ALMOST A YEAR WITH NO WATER). THEN I NOTICED THE LEAK AGAIN--SAME SPOT. I TOOK THE CAR BACK TO THE DEALER, AND THEY ATTEMPTED THE REPAIR ONCE MORE, CLAIMING IT WAS SOME SORT OF LOOSE GROMMET. AGAIN, THEY "FIXED" THE PROBLEM AND SENT ME ON MY MERRY WAY. THE NEXT DAY, IT POURED, AND EVEN MORE WATER CAME FROM BEHIND THE GLOVE BOX. I AGAIN TOOK THE CAR IN, AND THIS TIME, THEY HELD IT FOR THREE DAYS AND APPARENTLY FOUND TWO LEAKS, THE MORE SIGNIFICANT OF WHICH WAS FROM THE LACK OF ADEQUATE SILICONE FASTENING THE PLASTIC SHIELD UNDERNEATH THE WINDSHIELD WIPERS. I PICKED THE CAR UP THIS MORNING, AND LIKE THE REST OF THE COUNTRY, WE IN NEW ENGLAND ARE EXPERIENCING HEAVY DOWNPOURS... AND ALAS, THE CAR IS STILL LEAKING. I MUST SAY THAT THE CUSTOMER SERVICE TEAM AT COLONIAL GMC IN WATERTOWN (MA) HAS BEEN EXTRAORDINARILY KIND AND ACCOMMODATING, BUT THEY STILL HAVE YET TO FIX THE PROBLEM. *TR

I PURCHASED MY GMC ACADIA '08 SLT-2 IN FEBRUARY, 2008 FROM THE FIRST OWNER WITH ONLY 4800 MILES. A MONTH LATER, I NOTICED WATER DRIPPING FROM UNDERNEATH THE GLOVE BOX AND IMMEDIATELY TOOK IT IN FOR THE "RECALL." THEY "FIXED" IT, AND MUCH TO MY DELIGHT, I HAD NO PROBLEM UNTIL ABOUT TWO WEEKS AGO (ALMOST A YEAR WITH NO WATER). THEN I NOTICED THE LEAK AGAIN--SAME SPOT. I TOOK THE CAR BACK TO THE DEALER, AND THEY ATTEMPTED THE REPAIR ONCE MORE, CLAIMING IT WAS SOME SORT OF LOOSE GROMMET. AGAIN, THEY "FIXED" THE PROBLEM AND SENT ME ON MY MERRY WAY. THE NEXT DAY, IT POURED, AND EVEN MORE WATER CAME FROM BEHIND THE GLOVE BOX. I AGAIN TOOK THE CAR IN, AND THIS TIME, THEY HELD IT FOR THREE DAYS AND APPARENTLY FOUND TWO LEAKS, THE MORE SIGNIFICANT OF WHICH WAS FROM THE LACK OF ADEQUATE SILICONE FASTENING THE PLASTIC SHIELD UNDERNEATH THE WINDSHIELD WIPERS. I PICKED THE CAR UP THIS MORNING, AND LIKE THE REST OF THE COUNTRY, WE IN NEW ENGLAND ARE EXPERIENCING HEAVY DOWNPOURS... AND ALAS, THE CAR IS STILL LEAKING. I MUST SAY THAT THE CUSTOMER SERVICE TEAM AT COLONIAL GMC IN WATERTOWN (MA) HAS BEEN EXTRAORDINARILY KIND AND ACCOMMODATING, BUT THEY STILL HAVE YET TO FIX THE PROBLEM. *TR

THIS IS IN REGARDS TO THE WINDOW SEAL ON THE DRIVER AND PASSENGER WINDOW. IT HOLDS WATER IN THE SEAL AND HAS A VERY STRONG OFFENSIVE MOLD/MILDEW ODOR. EACH TIME YOU ROLL DOWN EITHER WINDOW THE SMELL IS SO STRONG THAT YOUR ALLERGIES ARE IMMEDIATELY AFFECTED. I DON'T THINK IT IS HEALTHY TO CONSTANTLY SMELL MOLD WHEN YOU'RE DRIVING YOUR VEHICLE. I TOOK IT TO THE DEALER A COUPLE OF TIMES AND THEY AGREED THAT IT WAS HORRIBLE, BUT ONLY SUGGESTED THAT I TAKE AN AIR HOSE AND BLOW OUT THE TRAPPED WATER. THAT DOESN'T WORK BECAUSE EACH TIME IT RAINS OR YOU WASH YOUR VEHICLE IT SMELLS AGAIN. I HATE DRIVING A NEWER VEHICLE THAT SMELLS LIKE A MOLDED TRASH CONTAINER. I WOULD LIKE A BETTER SOLUTION FOR THIS NEVER ENDING PROBLEM. *TR

TL*THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55 MPH WITH A PASSENGER IN THE FRONT PASSENGER SEAT SHE NOTICED THAT THE AIR BAG LIGHT WAS NOT ILLUMINATING, WHICH INDICATED THAT THE FRONT PASSENGER SIDE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED THE PASSENGER MUST BE AT LEAST 70 POUNDS FOR THE FRONT PASSENGER SIDE AIR BAG TO FUNCTION; THEREFORE, IT WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR WHENEVER SMALLER PASSENGERS WOULD SIT IN THE FRONT PASSENGER SEAT. THE FAILURE WOULD ALSO INTERMITTENTLY RECUR WHEN AVERAGE SIZED ADULTS WOULD SIT IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED THE VEHICLE WAS FUNCTIONING PROPERLY AND IT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 60,000.

BOLTS FELL OUT OF FRONT DRIVE SHAFT CAUSING DRIVE SHAFT TO BECOME DISLODGED AND HANG DOWN STRIKING ROADWAY. WOULD ACT AS A VAULT POINT AT HIGHWAY SPEED. MINOR DAMAGE TO BOTTOM OF VEHICLE FROM ROTATING/ BOUNCING DRIVESHAFT. DEALER INSTALLED "AN UPGRADED BOLTKIT" THIS MAKES ME THINK THIS NOT THE FIRST TIME THIS HAS HAPPENED IF THE BOLT KIT IS UPGRADED. *TR