NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 GMC Envoy. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHILE DRIVING THE ENVOY AT ABOUT 45 MPH, A WARNING LIGHT SAYING "REDUCED ENGINE POWER" CAME ON SUDDENLY, THE CAR DROPPED DOWN TO ABOUT 20 MPH, AND THAT CONTINUES TO OCCUR. I CAN TURN OFF AND RESTART THE CAR, BUT THE PROBLEM RETURNS WITHIN A MINUTE AFTER DRIVING IT AGAIN. I STARTED INVESTIGATING WHAT THAT MEANS ONLINE, AND, AS WITH ANYTHING ELSE ON THE INTERNET, I SEE MANY OPINIONS, GUESSES, AND POSSIBILITIES. COULD BE A BAD SENSOR, BAD THROTTLE CONTROL, BAD WIRE CONNECTIONS, ETC. BUT THIS MUCH APPEARS CLEAR: (1) IT IS A GM PROBLEM, AND A VERY, VERY COMMON ONE. (2) IT IS A DANGEROUS PROBLEM. THIS SEEMS PRETTY OBVIOUS - THE CAR SUDDENLY LOSES SPEED AND EVIDENTLY SOMETIMES STALLS OUT ALTOGETHER. BUT HEARING ABOUT SO MANY OTHER PEOPLE'S SCARY EXPERIENCES JUST CONFIRMS THIS. (3) IT CAN BE DIFFICULT AND EXPENSIVE TO DIAGNOSE AND FIX. WHEN I THINK OF THESE FACTS, COUPLED WITH GM'S RECENT HISTORY, I IMMEDIATELY THINK "RECALL." THIS CERTAINLY APPEARS TO BE AN APPROPRIATE SITUATION FOR A MANUFACTURER TO STEP IN AND FIX THE ISSUE BEFORE MORE PEOPLE GET ANGRY WITH GM, GET HURT, OR GET KILLED. I CALLED THE DEALER WHO SOLD THE CAR (I AM THE SECOND OWNER), IN COLUMBUS, OHIO. I WAS TOLD THAT I CAN BRING IT IN FOR A DIAGNOSIS FOR $110. (GEE, THANKS - WOULDN'T HAVE THOUGHT OF THAT.) THE CUSTOMER REP LOOKED UP THE VIN AND SAID THAT THE VEHICLE WAS NOT ELIGIBLE FOR RECALL OR ANY SPECIAL POLICY. THEREFORE, I AM CONTACTING YOU IN HOPE THAT SOMETHING ELSE CAN BE DONE.
THE REAR WINDOW OF THE 2002 ENVOY XL EXPLODED WHILE SITTING IN THE DRIVEWAY.
TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT SLOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING SOLENOID VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,349.
HEADLIGHT LOW BEAMS SUDDENLY TURNED OFF WHILE DRIVING DOWN THE ROAD AT NIGHT. THE FIRST TIME IT HAPPENED, THEY TURNED BACK ON AFTER A FEW SECONDS. THE NEXT YEAR IT HAPPENED, THEY STAYED OFF UNTIL PULLING OVER, TURNING OFF THE CAR AND RESTARTING IT. THIS PROBLEM HAS BEEN REPORTED BY OTHERS ON THE INTERNET, AND SEEMS TO BE RESTRICTED TO THE CHEVY TRAILBLAZER AND GMC ENVOY. THE REPORTED FIX IS TO REPLACE THE LOW BEAM RELAY.
TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. WHEN THE CONTACT FILLED THE VEHICLE WITH A FULL TANK OF FUEL, THERE WAS A FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. ONCE THERE WAS ABOUT A QUARTER TANK OF FUEL LEFT, THE ODOR DISAPPEARED. THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FUEL LEAK COMING FROM A CHUCK VALVE OF THE FUEL TANK. THE FUEL TANK, CHUCK VALVE, AND FILL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT'S VEHICLE WAS INCLUDED IN A RECALL ISSUED FROM THE MANUFACTURER, BUT THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS 108,000.
VEHICLE LOSES POWER DRASTICALLY WHEN GOING UP ANY INCLINE. WAS GOING 65 AND SPEED DROPPED TO 35 GOING UP SLIGHT GRADE HILL.
HAVE ISSUES WITH 4WD. VEHICLE DOES NOT WANT TO ENGAGE IN 4WD HI OR LOW. TRIED IN PARK & NEUTRAL WHILE PARKED AND ALSO WHILE DRIVING AT A LOW SPEED.
WHEN USING THE WIPERS, THEY WILL WIPE OK FOR A COUPLE OF SWIPES AND THEN GET STUCK AND SHIMMY DOWN THE WINDSHIELD. SOMETIMES THEY JUST STICK IN PLACE. IT DOESN'T MATTER WHAT SPEED WE GO OR IF WE ARE STOPPED.
I SMELLED A STRONG ODOR OF GASOLINE WHILE THE VEHICLE WAS PARKED OUTSIDE MY RESIDENCE. PERFORMED A WALK AROUND INSPECTION AND FOUND NO VISIBLE SIGNS OF FUEL LEAKAGE. OPENED THE HOOD AND HAD NO VISIBLE SIGNS OF LEAKAGE. ENVOY IS HARD TO START BUT ONCE STARTED CONTINUES TO RUN WITH NO ISSUES. GASOLINE FUMES ARE EVIDENT IN THE CAB WHILE PARKED BUT DISPERSE WHEN MOVING DOWN THE ROAD. UPON STOPPING IN TRAFFIC, FUMES IMMEDIATELY BECOME VERY STRONG IN THE CAB. RESEARCHING ON LINE SIMILAR SITUATIONS, IT APPEARS THAT THERE IS A PROBLEM ON TOP OF THE GAS TANK. CHECKED UNDER THE ENVOY AND NOTICED SOME MINOR STREAKING ON THE TANK. I HAVE STOPPED DRIVING THE VEHICLE UNTIL I CAN GET THE VEHICLE REPAIRED. ASSUMING IT IS THE SAME FUEL PUMP EROSION ISSUE, THE ESTIMATED COST TO REPAIR IS BETWEEN $650 AND $900. MA 10/6 THE CONSUMER STATED AFTER REMOVING THE GAS TANK, HE ATTEMPTED TO REMOVE THE FUEL LINES FROM THE FUEL PUMP. THE METAL LINES BROKE OFF AT THE TOP OF THE FUEL PUMP AS HE ATTEMPTED TO REMOVE THE CLIPS HOLDING THE LINES ON TO THE FUEL PUMP. THE TOP OF THE FUEL PUMP AND THE ASSOCIATED METAL LINE WERE RUSTED BEYOND REPAIR. IT APPEARED THE METAL LINES AS PART OF THE FUEL PUMP WERE SPRAYING FUEL ON THE TOP OF THE FUEL TANK WHEN THE PUMP WAS RUNNING. THE DESIGN OF THE TOP OF THE TANK WITH THE FUEL PUMP PROVIDED A BOWL ON THE TOP OF THE TANK WHERE THE FUEL PUMP WAS LOCATED ALLOWING SALT WATER TO POOL ON TOP OF THE TANK DURING THE WINTER DRIVING SEASON. THE FUEL PUMP WAS REPLACED AND THE TANK WAS RE-INSTALLED. UPDATED 03/01/16.*JB
THE DRIVER SEAT DROPPED (FALLEN TO THE RIGHT) THE WELD ON THE ROD TO THE BRACKET WHICH HOLDS UP THE SEAT IS BROKEN...THERE WAS ONLY ONE WELD THAT I CAN SEE ON THE RIGHT SIDE. ON THE OTHER SIDE OF THE SEAT THERE IS THREE WELDS ON THAT ROD AND BRACKET ON THE LEFT SIDE OF THE SEAT....THERE IS WHITE PAINTED DOTS OVER THE WELDS ? THIS IS ALL UNDER THE SEAT.
WHILE DRIVING THE CAR ON THE HIGHWAY IT SUDDENLY STARTED TO SMOKE. WE HAD PULLED OVER TO SEE WHAT WAS GOING ON AND ONCE WE GOT OUT OF THE CAR TO SEE THE CAR WAS ALREADY ON FIRE UNDER THE HOOD BY THE PASSENGERS SIDE. THE FLAMES WERE ALREADY COMING OUT OF UNDER THE CAR BY THE FRONT PASSENGERS SIDE TIRE. ONCE WE SAW THE FIRE WE RAN AWAY FROM THE CAR, BUT WE HAVE NO IDEA WHY THE FIRE STARTED IN THE FIRST PLACE SINCE WE HAD DRIVEN IT HOURS BEFORE AND FARTHER THEN WHERE WE WERE WHEN THE FIRE HAD OCCURRED.
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHEN ATTEMPTING TO POWER OFF THE VEHICLE, THE ENGINE CONTINUED TO BE ON. THE CONTACT HAD TO REMOVE THE FUSE IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.
I COULD SMELL GAS AND MY SON A MECHANIC LOOKED AT IT AND SAID IT IS LEAKING ON THE TWO LINES THAT COME OUT THE TOP OF THE FUEL PUMP.
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT APPROXIMATELY 75 MPH, THERE WAS A REDUCTION IN THE ENGINE POWER WITH A RAPID INCREASE OF THE ENGINE RPMS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,280.
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING 55 MPH, THE VEHICLE EXPERIENCED A TOTAL LOSS OF POWER AND THE INSTRUMENT PANEL MALFUNCTIONED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED AND HAD TO BE TOWED AWAY TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MAIN FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 248,000.
THE AIRBAG LIGHT IS ON. SOMETIMES IT WILL GO OFF, BUT THE LIGHT IS ON MOST OF THE TIME ON THE INSTRUMENT PANEL. I SPOKE TO THE SERVICE DEPARTMENT AT OUR LOCAL DEALER AND THEY DID NOT CARE AND SAID WE WOULD HAVE TO BRING IT IN ANOTHER TIME TO HOOK IT UP TO THEIR BIG MACHINE. I WANT THIS ISSUE RESOLVED. I HAVE HAD THIS VEHICLE SERVICED FOR RECALLS (WIPER MOTOR & CLUSTER GAUGES). MY WIFE DRIVES THIS VEHICLE AND I WOULD LIKE TO MAKE SURE IT IS SAFE FOR HER TO CONTINUE DRIVING IT WITH THIS LIGHT ON AND NO DANGER OF THE AIRBAG DEPLOYING. *TR
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE A BUNGEE CORD WAS USED TO SECURE THE DOOR IN A CLOSED POSITION. THE DEALER REPLACED THE LATCH ASSEMBLY. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 01V158000 (STRUCTURE) IN 2006. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE REVERSING OUT OF A RESIDENTIAL DRIVEWAY, THE VEHICLE MADE A LOUD POP AND CLUNKING NOISE. THE CONTACT CONTINUED DRIVING AND HEARD A DRAGGING NOISE UNDERNEATH THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE LOWER CONTROL ARM ON THE FRONT DRIVER SIDE WAS FRACTURED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 01V126000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 108,000.
TIRE FAILURE/BLOWOUT.. TIRE UNDER 3 YEARS OLD. *TR
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT AFTER MULTIPLE ATTEMPTS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN MADE THE CONTACT AWARE OF RECALL NHTSA CAMPAIGN ID NUMBER: 04V289000 (ENGINE AND ENGINE COOLING). HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 1,001.
ROUGH IDLE WHILE IN PARK AND WHILE SHIFTING TO SECOND GEAR. ENGINE LIGHT FLASHING, OIL IN SPARK PLUG WELLS, CYLINDER MISFIRE ON CYLINDER #4. CHANGED SPARK PLUGS & WIRES, THIS DID NOT REMEDY THE SITUATION. I HAD THE SUV FOR 1 MONTH AND THE DRIVE TRAIN WENT BAD. TWO MONTHS LATER, I GOT MY TRUCK BACK FROM THE MECHANIC BECAUSE PARTS NEEDED TO BE CERTIFIED BY A GM ENGINEER. I HAVE HAD NOTHING BUT MECHANICAL FAILURES SINCE 2010 WHEN I BOUGHT THE VEHICLE. NOW I HAVE AT LEAST FIVE TROUBLESHOOTING CODES AND NOW I'M BEING TOLD THAT THE CYLINDER HEAD NEEDS REPLACED. THIS SHOULDN'T BE HAPPENING AND I KNOW NOW THAT I WILL NEVER BUY ANOTHER GMC PRODUCT EVER AGAIN. *TR
HEADLIGHTS STAY ON, OR FLASH RANDOMLY, MAKING BATTERY DRAIN. *TR
I AND MY PASSENGER WERE IN AN ACCIDENT ABOUT A YEAR AGO, A VERY HARD FRONT END IMPACT, AND NONE OF THE AIR BAGS DEPLOYED. WE WERE BOTH TRANSPORTED TO THE ER BY AMBULANCE, I HIT THE STEERING WHEEL HARD SO HARD THAT IT BENT INWARDS AND BROKE MY NOSE ALSO HAD A CONCUSSION. HE WAS IN THE FRONT PASSENGER SEAT AND HIT THE FRONT DASH, WHERE THE AIR BAG SHOULD HAVE DEPLOYED, HE BROKE HIS FRONT TEETH AND ALSO HAD A CONCUSSION. I'VE ALSO HAD MANY OF THE SAME ISSUES THAT EVERY OTHER 02 OR 03 ENVOY HAS YET MY VIN PULLS NO RECALLS. THIS NEEDS TO BE INVESTIGATED!!! THANKS.
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT AFTER SHUTTING DOWN THE ENGINE, A FIRE STARTED NEAR THE FUSE BOX. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE LOW PRESSURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 152,000.
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT 10 MPH, THE PASSENGER SIDE SEAT BELT SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
A DAY AFTER REPLACING THE BATTERY, WHILE DRIVING, THE DRIVER SEAT STARTED READJUSTING AND HEATING ON ITS OWN SO I TURNED ON AIR CONDITIONER TO COMPENSATE SINCE I HAD NO IDEA WHAT TO DO ABOUT THE SEAT WHILE DRIVING. WHEN I DID, REAR PASSENGERS SAID THE REAR VENTS STARTED BLOWING HEAT, AND A STRANGE CLICKING NOISE WAS HEARD IN THE RIGHT REAR PANEL, SO I SHUT OFF THE AIR, OPENED THE WINDOWS AND CLICKING AND HEAT SUBSIDED. HOWEVER, THE DRIVERS SEAT CONTINUED TO READJUST AND HEAT THROUGHOUT MY TRIP AND THE RIGHT REAR WINDOW HAD TO BE PUSHED UP MANUALLY ONCE STOPPED BECAUSE THE ELECTRIC OPENER FOR THAT WINDOW WAS NO LONGER WORKING. *TR
THERE IS A PROBLEM WITH THE IGNITION IN MY 2002 GMC ENVOY WHEN THE VEHICLE IS ON THE KEY COMES OUT OF THE IGNITION AND IT IS NOT SUPPOSE TO. I NOTICED THAT GM HAS THE PROBLEM ONLINE AND FOUND OUT THE HARD WAY THAT MY VEHICLE HAS THIS PROBLEM BUT GM HAS NOT PUT THE 2002 GMC ENVOY ON THAT RECALL LIST AT ALL AND I HAVE ALREADY TALKED TO THEM ABOUT IT AND THEY DENY IT I HAVE THE EVNOY THAT THE RECALS ARE ON. ALL I GET IS THE RUN AROUND BY GM ABOUT THE RECALLS AND THEY WANT ME TO PAY FOR THEIR MISTAKES. THE ENVOY HAS 4+ OTHER RECALL ITEMS AS WELL THE GM COMPANY DON'T WANT TO TAKE RESPONSEABILITY FOR WHAT THEY LET HAPPEN AND THEY NEED TO BE HELD LIABLE FOR WHAT IS GOING ON WITH THE VEHICLES THEY MADE. *TR
AS I WAS DRIVING DOWN INTERSTATE AT 70-75MPH , THE HEADLIGHTS, DASH LIGHTS, ALL THE LIGHTING JUST SHUT OFF! I HAD NO IDEA WHAT TO DO. I WAS ON ONE OF THE MOST DANGEROUS INTERSTATES, KNOWN FOR FATAL ACCIDENTS... AND I'M DRIVING IN THE DARK WITHOUT LIGHTS! I QUICKLY MOVED TO SIDE OF ROAD AND SHUT IT OFF IN CASE OF FAULTY WIRING/FIRE HAZARD. AFTER APPROX. A FIVE MINUTE PHONE CALL, I STARTED CAR, LIGHTS WORKED. STARTED DRIVING AGAIN, APPROX. 10 MINUTES DOWN ROAD, LIGHTS SHUT OFF AGAIN. I HOPE THIS PROBLEM IS RESOLVED SOON! THIS IS DANGEROUS AND CAN KILL PEOPLE! *TR
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED AS THE VEHICLE IMMEDIATELY STALLED. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. TWO WEEKS LATER THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE COOLING FAN WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,100.
MY SON (17) WAS COMING HOME AND CRASHED INTO A LIGHT POLE, WE DON'T KNOW WHAT CAUSED HIM TO CRASH NO ALCOHOL OR DRUGS WERE INVOLVED AND THE AIRBAGS DID NOT DEPLOY...HE WAS TRAPPED IN THE CAR AND DIED FROM BLUNT FORCE TRAUMA TO THE HEAD. *TR
I STARTED SMELLING GAS SEVERAL WEEKS AGO. NOW I CAN SEE SOME GAS ON MY DRIVEWAY NEAR WHERE THE FUEL TANK IS LOCATED. I'M AFRAID OF A FIRE. *TR
OVER THE YEARS I OWNED THIS VEHICLE, I HAD IT SERVICED NUMEROUS TIMES FOR ENGINE FAILURE. THE LAST AND FINAL TIME, THE DEALERSHIP (EWING AUTOMOTIVE) COULD NOT FIND ANYTHING WRONG. HOWEVER, WHILE TRAVELING ON THE HIGHWAY AT 60 MILES AN HOUR WITH A FULL TANK OF GAS, I LOST ALL POWER STEERING CONTROL AND THE CAR STOPPED DEAD. THIS WAS EXTREMELY DANGEROUS AND LED ME TO TAKE A MINIMAL AMOUNT IN A SALE, JUST TO GET RID OF THIS DANGEROUS CAR. IT IS VERY DISAPPOINTING TO LEARN THAT GM WAS FULLY AWARE OF THIS DEADLY ISSUE. *TR
AT FUEL STATION, WITH A QUARTER TANK OF FUEL IN VEHICLE, THE NEW GAS OVERFLOWED OUT OF THE TANK FOR NO APPARENT REASON, RUNNING DOWN SIDE OF VEHICLE ONTO GROUND. NOT ABLE TO FILL TANK. *TR
VEHICLE WAS SITTING LOW TO THE GROUND AND BOUNCING AROUND TAKING IT TO THE SHOP LOOKS LIKE AIRRIDE OUT. JUST HAPPENED OVER NIGHT. *TR
WE WERE AGAIN DRIVING ON INTERSTATE 5 AT 60 MPH WHEN THE ENGINE JUST STOPPED. WE WERE ONCE AGAIN ABLE TO COAST TO THE SIDE OF THE ROAD. THIS IS THE 2ND TIME OUR ENVOY JUST STOPPED RUNNING AT 60 MPH. AGAIN, THE MECHANICS COULD NOT FIGURE OUT WHY THIS HAPPENED. I HAPPENED ONE MORE TIME, BUT I DO NOT HAVE THE DATE. SO THAT MAKES THREE TIMES OUR 2002 GMC ENVOY SUDDENLY QUIT RUNNING WHILE AT A HIGH SPEED ON THE FREEWAY. WE ARE CONCERNED THIS IS AN IGNITION PROBLEM LIKE WITH THE OTHER GM VEHICLES THIS HAS HAPPENED TO. *TR
SUBMISSION FROM CONSTITUENT RE GMC EXECUTIVE LETTER REPLY IN ENGINE STALLING/STOPPING WHILE BEING DRIVEN ON THE FREEWAY OF CALIFORNIA. *SMD THE CONSUMER STATED THE VEHICLE STALLED SEVERAL TIMES. ALSO, THE SERVICE ENGINE SOON LIGHT ILLUMINATED, DUE TO A FAULTY IGNITION COIL. THE DEALER ALSO REPLACED THE IGNITION SWITCH, AS THE POSSIBLE CAUSE OF THE ENGINE STALLING. THE CONSUMER CONTINUED TO EXPERIENCE STALLING ISSUES, AS THE DEALER WAS UNABLE TO DETERMINE THE CAUSE. WHEN THE VEHICLE STALLED, THE ABS AND BRAKE WARNING LIGHT ILLUMINATED. THE DEALER FOUND THE REAR SPEED SENSOR CONNECTOR BROKEN AND NOT SITTING PROPERLY IN THE SENSOR. THEY REPOSITIONED THE CONNECTOR AND SECURED IT TO THE SENSOR. THE CONSUMER DISCOVERED A RECALL, WHICH DESCRIBED THE SAME SYMPTOMS HE EXPERIENCED. RECALL # 04V289000. *JB
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE REAR SHOCKS WERE LEAKING, CAUSING THE REAR OF THE VEHICLE TO DROP ONTO THE WHEEL WELL. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE DEALER REPLACED THE AIR LINES. THE AIR LINE REPLACEMENT ONLY REMEDIED THE ISSUE TEMPORARILY. THE CONTACT DID NOT TAKE THE VEHICLE BACK TO THE DEALER OR A LOCAL MECHANIC FOR FURTHER REPAIRS. THE FAILURE MILEAGE WAS 132,000.
I NOTICED A PUDDLE OF LIQUID UNDER VEHICLE . SO I CHECKED IT OUT AND FOUND TO BE GAS LOOKED UNDER VEHICLE AND SEEN THAT THE GAS TANK HAD STAINS ALL OVER IT LEADING FROM THE FILLER NECK WHERE IT ATTACHES TO THE FUEL TANK. *TR
IT LIKE IT NOT GETING ANY GAS WHEN I HIT THE GAS IN BOGGS DOWN LET OFF OTS FINE PCM IM GUESS. *TR
THE LOW BEAM HEADLIGHTS GO OUT WITH NO WARNING. THE HIGH BEAMS WILL WORK. THIS HAS BECOME A PROBLEM EVERYTIME THE VEHICLE IS DRIVEN AT NIGHT. *TR
IT BEGAN WITH A GAS SMELL FOR SEVERAL WEEKS WITH NO WET AREAS OR DRIPS. NOW THEIR APPEARS TO BE A LEAK FROM THE GAS TANK OR FILLER TUBE AND IT HAS BECOME MORE SEVERE. *TR
EVERYTHING STARTED APRIL LAST YEAR AND ITS ONE THING AFTER ANOTHER SINCE. FIRST MY ENGINE STARTED STALLING, WHILE DRIVING. ONE INCIDENT, I LOST HALF A TANK OF GAS WITHIN A 15 MINUTE RIDE, WHICH I HAVE A 17 GALLON TANK. THEN WHILE DRIVING ON AN EXPRESSWAY, IT SUDDENLY DROPPED FROM 70 TO 20 BEFORE I COULD GET OVER TWO LANES TO GET OUT OF THE WAY OF TRAFFIC. IVE CLEANED THE THROTTLE BODY, IVE CLEANED THE CAMSHAFT ACTUATOR, IVE REPLACED THE AIR FILTER, FUEL FILTER, AND THE OIL TWICE WITHIN A 8 MONTH PERIOD, AND YET IT STILL CONTINUES TO STALL. NOW I RECENTLY CHANGE THE WATER PUMP TO SEE IF THAT WOULD HELP, EVEN THOUGH MY CAR WAS NOT OVER HEATING, NOW ITS STALLING EVEN WORSE; I CANT EVEN MAKE IT THROUGH A DRIVE THROUGH WITHOUT HAVING TO START IT TWICE. SECOND AND EVEN SCARRIER ISSUE, I HIT POT HOLE ONE DAY AND BEFORE I COULD MAKE 15 MILES, I HEARD GRINDING. A CV JOINT HAD TO BE REPLACED, THEN TWO DAYS AFTER THAT THE OTHER CV JOINT BROKE OFF AND BROKE MY FRONT AXLE DISCONNECT ASSEMBLY. DID I HIT ANYBODY? NO THANK GOD I WAS IN THE RIGHT HAND LANE AND COULD GET OVER WITHOUT HITTING ANYONE OR CAUSING INJURY TO MYSELF. IVE REPLACED BOTH CV JOINTS AND THE ASSEMBLY NOW AND EVEN DID THE STRUTS WHILE I WAS AT IT, BUT HAVE ALSO BEEN TOLD I NEED CONTROL ARMS NOW. AND STILL MY CAR IS STALLING, GRINDING WHEN I TURN AND I CANT GET THE CHECK ENGINE LIGHT TO CLEAR LONG ENOUGH TO GET IT INSPECTED. MY DRIVERS SIDE WINDSHIELD WORKS WHEN IT WANTS TO AND NOW THE CAR IS STARTING TO VIBRATE UNBELIEVABLY. IVE KEPT MY OIL CHANGED, IVE KEPT MY FILTERS CHANGED, IVE NEVER TAKEN THIS THING OFF ROAD AND HAVE HAD IT OVER 7 YEARS AND JUST IN THE LAST YEAR I HAVE DUMPED MORE MONEY IN THIS CAR THAN I HAVE SINCE IVE OWNED IT. *TR
EXTERIOR LIGHTS, INTERIOR LIGHTS FLICKERING,,,CLUSTER GAUGES CHANGING STATE ON THEIR OWN,,, *TR
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT WAS DRIVING 25 MPH WHEN THE GEARS ON THE DIFFERENTIAL STARTED GRINDING AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE MECHANIC CONFIRMED THE FRONT DIFFERENTIAL FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 131,000.
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN FUEL BEGAN TO SPRAY OUT OF THE FUEL TANK AND ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FUEL PUMP MODULE RETAINER WOULD NEED TO BE REPLACED. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 02V121000 (FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS). THE CONTACT'S VIN WAS INCLUDED IN THE RECALL HOWEVER, THE CONTACT WAS ADVISED THAT THE RECALL WAS EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED MULTIPLE TIMES. AN INDEPENDENT MECHANIC STATED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
IN FEBRUARY OF 2012 I BEGAN TO NOTICE A VERY LARGE ODOR OF GASOLINE COMING FROM THE REAR OF THE VEHICLE. I HAVE OWNED THIS CAR SINCE SEPTEMBER OF 2009 AND THIS HAS JUST BECOME AND ISSUE. LOOKED UP VEHICLE RECALLS AND CAME ACROSS THIS. SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES, A FUEL FILTER FITTING CAN BECOME DISCONNECTED. IF THIS WERE TO OCCUR WHILE ATTEMPTING TO START THE ENGINE, A NO-START CONDITION WOULD RESULT AND FUEL WOULD BE PUMPED OUT THE FUEL FILTER ONTO THE GROUND. CONSEQUENCE: IF THE FITTING BECOMES DISCONNECTED WHILE THE VEHICLE IS IN MOTION, THE ENGINE WOULD STOP DUE TO INADEQUATE FUEL SUPPLY AND CAUSE A LOSS OF POWER STEERING ASSIST. IF AN IGNITION SOURCE WERE PRESENT, FUEL LEAKAGE FROM A DISCONNECTED FUEL FILTER FITTING COULD RESULT IN A FIRE. ACTIONS: DEALERS WILL REPLACE THE FUEL FILTER QUICK CONNECT RETAINERS. OWNER NOTIFICATION BEGAN SEPTEMBER 20, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020. GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537. FOR DETAILED INFORMATION & SUPPORTING DOCUMENTS, SEE THE OFFICIAL NHTSA PAGE CONCERNING RECALL #02V121000 GM SAID MY CAR WAS NOT ELIGABLE FOR REPAIR.
WHEN I START THE TRUCK IN THE MORNING IT SOUNDS LIKE THE ENGINE IS REVVED UP WITH THE LOUD FAN NOISE. I HAD THE FAN CLUTCH REPLACED INDEPENDENTLY AND THE LOUD NOISE CONTINUES AND A SLIGHT LOSS OF POWER AT TIMES WHILE DRIVING AND IT FEELS LIKE IT'S TAKING TOO LONG SHIFT INTO THE NEXT GEAR. THE NOISE IS REALLY HEARD WHEN YOU ACCELERATE ON THE GAS PEDAL. *TR
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING APPROXIMATELY 45 MPH, SMOKE AND FLAMES EMITTED FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND WITH ASSISTANCE, THE FLAMES WERE EXTINGUISHED. THERE WAS NO PERSONAL INJURY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE WIRING HARNESS BEING POSITIONED TOO CLOSE TO THE EXHAUST MANIFOLD. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.