2002 GMC Envoy Complaint Log

THE REAR WINDOW ON THE TAILGATE POPS OPEN ABOUT EVERY OTHER MONTH. THE DASHBOARD DISPLAY ADVISES THIS HAS HAPPENED BUT IT CAN BE EASILY HEARD WHEN THE LATCH POPS. THIS HAS BEEN OCCURRING FOR SEVERAL YEARS. THE DATE BELOW IS THE MOST RECENT OCCURRANCE. *NM

IN MY 2002 GMC ENVOY, I HAVE HAD TO REPLACE MY ENGINE FAN CLUTCH 3 TIMES. AFTER RESEARCH ON DIFFERENT FORUMS, THERE SEEMS TO A PROBLEM WITH THIS PART. *JB

2002 GMC ENVOY -DRIVER WAS SITTING AT TRAFFIC SIGNAL WITH LEFT TURN SIGNAL ON . WHEN LIGHT TURNED GREEN DRIVER PROCEEDED THROUGH INTERSECTION TO MAKE TURN WHEN ACCELERATOR THROTTLE. DRIVER COULD NOT STOP OR CONTROL VEHICLE CAUSING IT TO HIT CONCRETE BRIDGE PILLAR HEAD ON. *JB

2002 ENVOY WHEEL STUDS BROKE COMPLETELY OFF 3 TIMES. *TS ***NO ANSWER REQUIRED*** THE STUDS ALWAYS BREAK OFF IN THE SAME LOCATION, THE DRIVER'S SIDE REAR WHEEL. THE WHEELS HAVE BEEN ROTATED BY THE DEALER EVERY 7/8000 MILES. *NM

WHILE DRIVING MY VEHICLE AND THE 4 WHEEL DRIVE SWITCH IS IN THE OFF POSITION, MY VEHICLE WILL ENGAGE INTO 4 HIGH AND THE 4 LOW LIGHT FLASHES LIKE IT'S TRYING TO GO INTO 4 LOW. IT WILL KEEP SWITCHING BACK & FORTH FROM 4HI TO A4WD AND THEN GO OFF. THIS HAS HAPPENED A COUPLE TIMES NOW. ANOTHER TIME I WAS TURNING INTO A PARKING SPACE AND THEN MY STEERING WHEEL BECAME VERY HARD TO TURN, MY CAR WAS IN 4HI WITH THE 4 LOW LIGHT FLASHING BUT THE SWITCH WAS OFF. *NM

WAS DRIVING AT 65 MPH ON HIGHWAY. DEPRESSED ACCELERATOR AND VEHICLE DID NOT ACCELERATE. WENT TO PULL OVER AND NOTICED THERE WAS NO POWER STEERING OR POWER BRAKES. MOTOR HAD STALLED. THE VEHICLE BEHIND ME NEARLY COLLIDED WITH ME AS I COULD NOT MAINTAIN SPEED AND I HAD TO SWERVE AMONGST TRAFFIC TO GET TO BREAK DOWN LANE. TRIED TO RE-START IN BREAKDOWN LANE AND INCIDENT REPEATED WITHIN 100 YDS. VEHICLE WAS TOWED TO GMC DEALER FOR SERVICE. DEALER HAD VEHICLE FAIL AT LEAST 3 TIMES ON ROADWAY UNDER SAME CONDITIONS OVER A PERIOD OF 4 DAYS. DEALER DIAGNOSED FAILURE OF FUEL PUMP MODULE (PUMP, SENSOR, FILTER). PARTS ARE BEING REPLACED TODAY. AFTER AN INTERNET SEARCH, I LEARNED THIS IS A "COMMON ISSUE" WITH THIS MODEL VEHICLE. SHOULD BE A RECALL OR PREVENTIVE MAINTENANCE BULLETIN. *NM

DT: THE CONTACT STATED THE BRAKE PAD WEAR INDICATOR DID NOT MAKE ANY NOISE BEFORE THE BRAKE PADS WENT TO THE METAL. THE VEHICLE WAS NOT TAKEN TO THE DEALERSHIP FOR REPAIRS. AS A RESULT, GM TOLD HIM THEY COULD NOT ASSIST, AND ADVISED HIM TO TAKE THE VEHICLE TO THE LOCAL DEALERSHIP FOR BRAKE PADS INSPECTION. THERE HAVE BEEN NO CORRECTIONS TO THE VEHICLE AT THIS TIME. *AK

2002 CHEVROLET TRAIL BLAZER ON JULY 18 AT ABOUT 9:00 AM MY DAUGHTER ENTERED ROUTE 3 GOING EAST COMING FROM ROUTE 601. ABOUT 3 MILES DOWN THE ROAD AT A SPEED OF ABOUT 45 MPH SHE BELIEVED THAT A ANIMAL WAS RUNNING ACROSS THE STREET WERE SHE TRIED TO AVOID A HIT. SHE THEN REPORTED THAT THE CAR BECAME UNSTABLE AND WAS NOT CONTROLLABLE AT ALL. SHE ALSO REPORTED THAT THE CAR WOULD NOT BRAKE AND SHE COULD DO NOTHING SHE SAID THE CAR DROVE LIKE ON "ICE". THE CAR ROLLED OVER AND LANDED IN THE RIGHT SIDE OF THE ROAD IN A DITCH. WE THOUGHT OK AN ACCIDENT. INSURANCE TOOK CARE OF IT. YESTERDAY OCTOBER 19 AT THE NEARLY SAME PLACE. 2 MILES DOWN ON ROUTE 3 GOING EAST WITH AN 2002 GMC ENVOY MY WIFE WAS DRIVING BEHIND A SLOW MOVING CAR AND SHE WANTED TO PASS WHEN SHE SAW A CAR IN THE LEFT LANE COMING FAST AND SHE DECIDED TO STAY IN HER LANE. BY DOING SO THE CAR BECAME UNSTABLE SHE COULDN'T STEER OR BRAKE AND AS SHE RECALLED IT, THE CAR WENT TO THE RIGHT ROLLED OVER 4 TIMES THE ROOF WAS PUSHED IN TOWARDS THE DRIVER SEAT THAT WHEN SHE WAS TALLER SHE WOULD BE DEAD BY NOW. HER LUCK WAS THAT SHE IS A SHORT KOREAN WOMEN. SINCE I DON'T BELIEVE IN COINCIDENCE 2 SIMILAR CARS WITHIN 3 MONTH WITH THE SAME OR IDENTICAL PROBLEM I HOPE SOMEBODY WILL LOOK INTO THAT. I WILL CONTACT GM ABOUT THIS. BY THE WAY THE AIRBAGS IN BOTH CASES DIDN'T HAPPEN. I HAVE PICTURES FROM THE STREET AND FOUND STRANGE MARKS GOING TOWARDS THE DODGE AND A MECHANICAL MARK ON THE ROAD GOING FROM THE STREET INTO THE DITCH. THERE ARE NO BRAKE MARKS AT ALL. INSIDE THE CAR IS A BLACK BEAM WITH ABOUT 18 OR 20 BOLTS WHICH I BELIEVE IS THE TOWING BAR FROM THE FRONT OF THE CAR. THE BOLTS ARE ALL TOTALLY OK BUT THERE IS NO MARKING AT THE THREADS AT ALL. NOT ONE NUT TO SEE. I TOOK PICTURES OF THE STRANGE TIRE MARKS AND STRETCHES ON THE ROAD THE DITCH AND THE CAR. I CALLED THE INSURANCE AND ASKED THEM FOR AN INVESTIGATION. THE CAR WILL NOT BE TOUCHED OR BROUGHT AWAY AT THAT TIME. *NM

I FILED A COMPLAINT ON OCTOBER 19.NR: 10140380. I REPORTED 2 ROLLOVER CASES WITH 2 SIMILAR CARS WITHIN 3 MONTH IN MY FAMILY. I FOUND OUT NOW THAT BOTH CARS HAD STEERING RECALLS WHICH WE HAVE NOT BEEN AWARE OF. DOES THAT MEAN ANYTHING TO ANYBODY OR DOES THE SEVERE INJURIES OF MY WIFE AND DAUGHTER MEAN NOTHING SINCE THEY ARE NOT DEAD? I CALLED YOUR AGENCY AND WAS TOLD THAT I HAVE TO WAIT. OK .I HAVE THE CAR IN MY HOME AND WAIT. *JB

BRAKE ROTORS RUST FROM THE INSIDE OUT.*JB

IN 10 DAYS, HAD THE TRANSMISSION GO OUT ($3200), EXHAUST MANIFOLD GASKETS START LEAKING ($400), 4WD SWITCH ($250), AUTOMATIC TRANSMISSION PARK LOCK IN STEERING COLUMN ($250) AND NOW I HAVE A 4WD SERVICE LIGHT ON. THE DEALER HAS BEEN TOTALLY UNHELPFUL. ALTHOUGH I AM AN ENGINEER AT A TIER 1 U.S. AUTO SUPPLIER, I WILL BE LOOKING OVERSEAS FOR MY NEXT CAR. *JB

MY 2002 GMC ENVOY SEEMED TO BE RUNNING FINE. ONE DAY ON THE WAY HOME, I HEARD A LOUD BANG AND MY RPM'S SEEMED TO GO UP. IT ALMOST MADE ME SWERVE INTO ONCOMING TRAFFIC DUE TO THE DISTRACTION. WHEN I GOT TO WHERE I WAS GOING, I FOUND OUT THAT I HAD NO REVERSE, AND IT SHIFTED EXTREMELY HARD BETWEEN 1ST AND 2ND GEAR. DEALER TOLD ME THEY NEVER HEARD OF IT, BUT IT NEEDED A SUN GEAR, APPROXIMATELY $2,000 TO FIX. I OPTED FOR THE NEW TRANNY FOR $3,200. *JB

I WAS DRIVING ON MECHANICSVILLE ROAD AT 45 MPH AS IS THE SPEED LIMIT THERE. THE CAR LURCHED TO A STOPPED. THE EMERGENCY MESSAGE READ, "MAJOR BRAKE FAILURE, GO IMMEDIATELY TO THE DEALER. THE SERVICE MANAGER SAID HE HAD ONE SUCH INCIDENT WITH A GENTLEMAN EARLIER, AND IT WAS A BREAK IN THE GASKET LEAKING OIL ONTO THE BRAKE SENSOR SOAKING IT WITH OIL THAT LEAD TO THIS FAILURE. IT TURNS OUT THAT IS WHAT EXACTLY LEAD TO MY BRAKE FAILURE. THE GASKET BROKE AND LEAKED OIL ONTO THE BREAK SENSOR CAUSING THE BREAKS TO FAIL.

DT: CONTACT OWNS A 2002 GMC ENVOY. CONTACT WAS DRIVING ON ROAD FAN SPED UP AND THE HEAT WENT UP. CONTACT TOOK VEHICLE TO DEALER, AND THEY TOLD HER TO REPLACE THE FAN CLUTCH MOTOR. THE PIECE TO FIX THE VEHICLE COST $350. A LOCAL MECHANIC FIXED THE PROBLEM. NO CRASHES. NO POLICE REPORTS. INCIDENT DATE OCTOBER 1, 2005. *AK

DT: THE CONTACT STATED THE WINDSHIELD WIPERS FAILED TO TURN OFF. THE PROBLEM FIRST BEGAN INTERMITTENTLY, BUT HAS GRADUALLY GOT WORSE. THERE WAS A RECALL, AND THE REPAIRS WERE MADE. HOWEVER, THE PROBLEM RECURRED. THE DEALERSHIP WAS CONTACTED. SINCE RECALL REPAIRS ALREADY BEEN PERFORMED THE DEALER STATED ALL OTHER REPLACEMENTS WOULD BE AT THE CONTACT'S EXPENSE. *AK

2002 GMC ENVOY WITH 31,000 MILE EXPERIENCED TRANSMISSION FAILURE (NO REVERSE). THE DEALER SAID THAT IT WAS THE "SUNSHELL" GEAR AND NORMALLY WOULD COST $2300 TO REPAIR, BUT, OUT OF THE GOODNESS OF THEIR HEART THEY WOULD ONLY CHARGE ME A $500 DEDUCTIBLE (I ASSUME IT IS ON SOME TYPE OF WARRANTY THAT THEY HAVE) PLUS FLUIDS, SO MY GRAND TOTAL WOULD ONLY BE AROUND $600. ON THE SURFACE THIS SEEMED LIKE A GOOD DEAL BUT AFTER A LITTLE RESEARCH IT TURNS OUT THERE ARE MANY OTHER ENVOY AND TRAILBLAZER OWNERS WHO HAVE HAD THE SAME PROBLEM. IT IS CLEAR THAT THERE IS SOME SORT OF DEFECT AND APPEARS GM HAS IT COVERED UNDER SOME TYPE OF WARRANTY AND IS STICKING THE CONSUMER WITH THEIR $500 DEDUCTIBLE WHEN THEY SHOULD BE PAYING FOR THE ENTIRE REPAIR.*JB

I OWN A 2002 GMC ENVOY WITH 70,000 MILES ON IT. WENT TO DRIVE TO THE STORE AND THE TRUCK WOULD NOT MOVE. THERE IS A WINING/ SPINNING SOUND COMING FROM THE TRANSMISSION. REVERSE WORKS, BUT ALL OTHERS DO NOT. I HAVE READ QUITE A FEW FORUMS ON THIS TOPIC AND FOUND THIS PROBLEM HAPPENS OFTEN. PLEASE LET ME KNOW WANT I COULD DO ABOUT THIS. *NM

IN A MATTER OF ONE WEEKS TIME WE HAD 2 DOOR LOCKS FAIL ON THE PASSENGER DOORS OF OUR GMC ENVOY XL. THE LATCH THAT CLOSES THE DOOR FAILED AND ONE OF THE DOORS OPENED WHILE DRIVING THE CAR. I HAD THE FIRST LATCH ON THE PASSENGER REAR DOOR REPLACED ON SEPTEMBER 20TH AND THE SAME THING HAPPENED WITH THE DRIVER SIDE REAR DOOR ON SEPTEMBER 25, 2005. THIS TIME I WAS NOT DRIVING JUST PUTTING MY CHILD IN HIS CAR SEAT AND THE DOOR WOULD NOT CLOSE. I AM TALKING WITH GM ABOUT THIS PROBLEM BECAUSE THE DEALERSHIP TOLD ME THEY HAVE CHANGED QUITE A FEW OF THESE. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE A RECALLED ITEM. I ONLY HAD THE CAR 3 YEARS AND A PART THAT CAN CAUSE SUCH A DEADLY CONSEQUENCE SHOULD NOT WEAR OUT. THIS NEEDS TO BE INVESTIGATED. *NM

DT: THE CONTACT STATED WHILE DRIVING THE ENGINE CHECK LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A CERTIFIED SERVICE DEALER FOR DIAGNOSTIC TESTING. UPON INSPECTION THE MECHANIC DISCOVERED A CRACK IN THE FUEL TANK IN THE FILLER PIPE. REPAIRS WERE MADE TO THE VEHICLE AT THE CONTACT'S EXPENSE. THIS REPAIR REMEDIED THE PROBLEM.*AK UPDATED 1/11/2005. THE FUEL TANK WAS REPLACED TO CORRECT THE PROBLEM. THE CONSUMER REQUESTED A REFUND FROM THE MANUFACTURER BECAUSE HE FEELS THAT THE FILLER NECK SHOULD NOT HAVE BROKEN. *NM

WE OWN A 2002 GMC ENVOY SLE, WHICH WAS PURCHASED NEW DECEMBER 2001 BY US. IN SEPTEMBER 2004 AT APPROXIMATELY 65,000 MILES THE TRANSMISSION WENT OUT. MY WIFE WAS DRIVING THE VEHICLE AT THE TIME. THE ENVOY HAS A AUTOMATIC TRANSMISSION AND 2ND GEAR AND REVERSE WENT OUT. MY WIFE WAS ABLE TO PULL OVER AND WE TOOK IT TO THE GM DEALERSHIP WHERE WE PURCHASED IT. THEY WOULD ONLY PAY 50% FOR THE REPAIR TO THE TRANSMISSION AND WE HAD TO PAY THE OTHER 50%. LESS THAN 25,000 THE TRANSMISSION HAS WENT OUT AGAIN, HAVING THE EXACT SAME PROBLEM 2ND GEAR AND REVERSE WENT OUT. AGAIN, MY WIFE WAS ON HER WAY TO WORK AND WAS ABLE TO CONTROL THE VEHICLE AND SAFELY GET IT STOPPED. WE TOOK THE VEHICLE BACK TO THE GM DEALERSHIP AND THEY ARE NOW WILLING TO REPLACE THE TRANSMISSION, HOWEVER WE HAVE TO PAY 50% OF THAT AMOUNT. MY QUESTION IS WHY WAS IT NOT REPLACED THE FIRST TIME? I PAID APPROXIMATELY $576.00 FOR THE FIRST REPAIR AND NOW THEY WANT ME TO PAY ANOTHER $1500.00, WHICH IS OVER $2,000.00. WHY IS ANOTHER REPAIR NOW NOT GOOD ENOUGH TO FIX THE PROBLEM? WHY SHOULD WE HAVE TO PAY FOR A DEFECTIVE TRANSMISSION? I HAVE BEEN DOING SOME RESEARCH ON THE INTERNET AND HAVE FOUND AT LEAST 119 COMPLAINTS FOR THE EXACT SAME PROBLEM AS WE ARE HAVING, WITH GM SETTLING WITH OTHERS ON A 50/50 BASIS. I AM JUST THANKFUL THAT BOTH TIMES MY WIFE WAS UNINJURED AND I BELIEVE STRONGLY THAT SOMEONE REALLY NEEDS TO INVESTIGATE THIS PROBLEM. ANY ASSISTANCE YOU MIGHT BE WILLING TO PROVIDE US WOULD BE MOST APPRECIATED. *JB

WHEN VEHICLE IS STOPPING, IT FEELS AS THOUGH THE BRAKES ARE RELEASING SOME SORT OF AIR. WE THEN HAVE TO LIFT OFF OF THE BRAKE IN ORDER TO FULLY STOP. THIS HAS BEEN A PROBLEM WHEN TRYING TO MAKE SUDDEN STOPS. *JB

THE TRANSMISSION ON MY 2002 ENVOY XLT WENT OUT THIS MORNING ON MY WAY TO WORK. I BARELY MISSED HAVING AN ACCIDENT WHILE PASSING A SEMI AND INJURING MYSELF AND OTHERS. THE ENVOY HAS 69,000 MILES ON IT AND THE TRANSMISSION SHOULD HAVE LASTED MUCH LONGER. AFTER EXPLORING SOME WEB SITES (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.EF15323) I FOUND THAT OTHER OWNERS OF ENVOYS AND TRAILBLAZERS ALSO EXPERIENCED TRANSMISSION FAILURE. AN IMMEDIATE RECALL SHOULD BE ISSUED. COST FOR REPLACING THE TRANSMISSION IS $1,500. WE WERE SO THRILLED WITH THE ENVOY AND BRAG ABOUT IT ALL THE TIME. WE WERE CONSIDERING BUYING A NEW ONE NEXT YEAR BUT WE WON'T IF WE DO NOT GET REIMBURSED FOR THIS TRANSMISSION REPAIR. SIGNED DANIEL AND DIANA TRABEL 812-623-3440 VERY DISAPPOINTED ENVOY OWNERS

I AM WRITING TO FILE A COMPLAINT REGARDING MY 2002 GMC ENVOY. IT HAS 46550 MILES ON IT AND THE FAN CLUTCH HAS FAILED ON IT. AFTER SEARCHING ONLINE I NOTICED THAT THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THESE VEHICLES I.E. GMC ENVOY/CHEVY TRAILBLAZER. THE DEALERSHIP IS OFFERING TO FIX IT FOR 900.00. I WILL HAVE IT FIXED, I DON'T HAVE A CHOICE, BUT I WILL KEEP THE OLD PART JUST IN CASE ANYONE EVER NEEDS TO SEE IT. I'M HOPING THAT ONE DAY YOUR AGENCY WILL SE THAT THIS IS A REAL PROBLEM WITH THESE VEHICLES AND RECALL THEM. THANK YOU. *NM

DRIVING DOWN A 4 LANE INTERSTATE AT 65 WITH CRUISE ON, THE TRANSMISSION STARTS TO WINE AND LOSES ACCELERATION. MOVED OVER TO SLOW LANE PROCEEDED TO GET THE NEXT 35 MILES HOME IN 3RD GEAR (NOISE WAS MAKE IN "D"). UPON ARRIVAL HOME-FOUND OUT THAT THE ENVOY NO LONGER HAS REVERSE. DEALER BELIEVES THERE IS A PROBLEM WITH THE "SUN PLATE" IN THE TRANSMISSION. THIS ENVOY ONLY HAS 48,300 MILES. DEALER BELIEVES THIS IS THE PROBLEM BECAUSE HE HAS SEEN THIS BEFORE AND KNOWS THERE IS A PROBLEM. WHY IS THERE NOT A RECALL ON THIS PART OR PROBLEM?? THIS SHOULD NOT BE HAPPENING WITH ANY VEHICLE THAT HAS SUCH LOW MILES. *NM

I HAVE A 2002 GMC ENVOY SLE VIN # [XXX] PURCHASED AND SERVICED BY MALOUF IN NORTH BRUNSWICK, NJ. I HAVE COMPLAINED ON TWO OCCASIONS THAT THE 4 WHEEL DRIVE LIGHT SWITCH JUMPS FROM 2-HIGH TO 4-WD AND CONTINUES TO BLINK. WHILE THIS IS HAPPENING THERE IS A FAINT SCRAPING SOUND FROM UNDER THE VEHICLE AND THAN THE VEHICLE SLOWS DOWN TO A GRADUAL COMPLETE STOP. IT FEELS LIKE THE BRAKES ARE BEING APPLIED. THERE ALSO A FAINT ODOR OF BURNING BRAKES. THIS 1ST HAPPENED AROUND AUGUST 1 2005 AND THAN AGAIN IN OCT 2005 TWO TIMES THE 1ST TIME THE DEALERSHIP RE- PROGRAMMED THE COMPUTER AND UP DATED IT, ITS WAS OK FOR A LITTLE WHILE. THAN IT HAPPENED AGAIN IN OCT. THEY TOLD ME THERE WAS NOTHING THEY COULD SEE AND THAT EVERYTHING WAS WORKING THE WAY IT SHOULD BE. THERE IS SOMETHING VERY WRONG WITH THIS VEHICLE AND IM AFRAID THIS IS GOING TO HAPPEN AT HIGHER SPEEDS. PLEASE GET BACK TO ME AS SOON AS POSSIBLE. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I HAVE BEEN COMPLAINING OF MULTIPLE PROBLEMS WITH MY 2002 GMC ENVOY SINCE I PURCHASED IT IN 2002. THE MOST SERIOUS OF THESE IS THE FACT THAT MY ENGINE SEEMS TO IDLE VERY HIGH SOMETIMES AND MY GAUGES QUIT WORKING TEMPORARILY. ON 7/25/2005 I LOST ALL POWER TO MY VEHICLE WHILE IT WAS RUNNING. I LOST POWER STEERING BRAKES, ETC. AND HAD TO COAST TO SAFETY. I WAS VERY LUCKY THAT I DID NOT HIT ANOTHER VEHICLE OR CRASH. HAD THIS HAPPENED ON A BUSY HIGHWAY OR WHILE MY CHILDREN WERE IN THE CAR IT MAKES ME SICK TO THINK OF WHAT MAY HAVE HAPPENED.

IN REGARD TO MY PRIOR COMPLAINT I NOTICE THAT MY HINGES HOLDING MY TAILGATE ON WERE RUSTED ABOUT A MONTH AFTER I PURCHASE MY TRUCK, AND TOOK IT THE DEALER SERVICE SHOP. I WAS TOLD THAT THE HINGES WERE NOT COVERED UNDER THE CERTIFIED WARRANTY,ALTHOUGH ACCORDING TO THE CERTIFIED CAR AND TRUCK WARRANTY IT SHOULD HAVE BEEN NOTICE DURING THE BUMPER TO BUMPER INSPECTION BEFORE SELLING THE TRUCK. I CAN'T REMEMBER THE EXACT DAY I TOOK IT IN I BELIEVE IT WAS NEAR THE END OF THE MONTH. *NM

I WAS TRAVELLING AT APPROXIMATELY 35MPH AND AS I WAS HEADING TOWARD A SIGNAL LIGHT WHEN A VAN TURNED LEFT IN THE OPPOSITE DIRECTION OF TRAVEL. MY VEHICLE'S FRONT END STRUCK THE VAN'S PASSENGER SIDE DOOR. AIR BAGS DID NOT DEPLOY UPON IMPACT ALTHOUGH VAN'S BOTH FRONTAL AIR BAGS DID DEPLOY.MY FACE HIT THE STEERING WHEEL AND KNEES HIT THE BOTTOM OF THE DASHBOARD. PASSENGER WAS ALSO BRUISED ON KNEES

GENERAL QUALITY FAILURE. JUST A FEW OF THE PROBLEMS 1. ALL OF THE RECALL NOTICES 2. FRONT END BUSHINGS 3. REAR END BUSHING 4. AIR CONDITIONING REPLACEMENT 5. 4 WHEEL DRIVE ENGAGEMENT. 6. DOOR STEPS FALL OFF 7. LOVE THE VEHICLE EXCEPT THAT THE DEALER SHOP FORMAN GETS TO DRIVE IT MORE THAN I DO. HAD A 1999 BLAZER PRIOR TO THIS AND IT HAD QUALITY ISSUES ALSO. DEFINITELY GO HONDA OR TOYOTA NEXT TIME. *JB

DT: THE THIRD BRAKE LIGHT BURNED OUT, A RECALL WAS ISSUED ON TAIL LIGHT BUT NOT ON THE THIRD BRAKE LIGHT ALTHOUGH IT SEEMED TO BE RELATED. THE CONSUMER CAN NOT PASS INSPECTION WITHOUT IT. *AK

I HAVE A 2002 GMC ENVOY SLT WITH 22700 MILES. RECENTLY, I NOTICED DEEP SCORING IN THE REAR BRAKE ROTORS. I THOUGHT THAT THE BRAKE PADS WERE SEVERELY WORN, SO I TOOK MY VEHICLE TO THE DEALER WHERE I PURCHASED IT. USUALLY, I KEEP VERY CLOSE WATCH ON THE ROTORS, FRONT AND REAR BECAUSE IT CAN BECOME A COSTLY JOB IF THEY ARE SCORED. WHEN THE SERVICE MANAGER INFORMED ME THAT THE PADS WERE OK AND THAT THEY WERE ONLY HALF WORN, SENT UP RED FLAGS TO ME. HE ALSO SAID THE FRONT ROTORS WERE OUT OF ROUND. HE SAID IT COULD BE DUE TO WEAR AND TEAR. I AM 53 YEARS OLD AND I HAVE NEVER HEARD OF THE ROTORS BEING SO DEEPLY SCORED WITHOUT THE PADS BEING WORN DOWN.

STOPED BY COP, UNAWARE RT FRONT LIGHT WENT OUT, GOT WARNING LETTER. SOCKET BURNT AND SMELLED STRONGLY OF ELECTRICAL BURNING. TAKING IT TO DEALER ON MONDAY.

BACKING UP MY DRIVEWAY AND HEARD A "CLUNK" FOLLOWED BY A HIGH PITCHED WHINING NOISE. FOLLOWING THIS, I HAD NO REVERSE AND THE TRANSMISSION FAILED.

DT: CONTACT STATESD THE WINDSHIELD WIPERS WILL NOT WORK EXCEPT ON HIGH. THE SERVICE DEALER STATED A BAD AIR CONDITIONING CYCLING SWITCH CAUSED THE WINDSHIELD WIPERS TO FAIL. THEY STATED THE IGNITION SWITCH MODULE, WINDSHIELD WIPER MODULE, AND THE AIR CONDITIONING CYCLING SWITCH NEEDED TO BE REPLACED, AND THE COMPUTER PROGRAM NEEDED TO BE UPDATED. THE ENGINE LOST ALL POWER WHILE DRIVING; THERE WERE NO WARNING LIGHTS OR INDICATION THAT THERE WAS ANY THING WRONG WITH THE VEHICLE. THERE WAS A RECAL 04V046000 ON THE WINDSHIELD WIPER MOTOR, THE RECALL WAS SERVICED, BUT THE CONSUMER STATED THE MODULE WAS ALREADY BROKE. THE VEHICLE WILL BE SERVICED, BUT AT CONSUMER'S EXPENSE. THE CONSUMER HAS ALREADY FILED A COMPLAINT ON THE IGNITION SWITCH MODULE.*AK

WHILE TAKING OFF FROM A COMPLETE STOP, THE TRANSMISSION LUNGED AND SUDDENLY I HAD NO DRIVE OR THIRD GEAR. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD PUT THE TRUCK IN PARK BUT THE GEAR WOULD NOT RE-ENGAGE. THE TRUCK WAS TURNED OFF AND CRANKED AGAIN, STILL NO DIFFERENCE. HOWEVER, I DID HAVE SECOND AND FIRST GEAR. WHILE DRIVING IN SECOND GEAR AT A VERY LOW SPEED THE VEHICLE WAS TRANSPORTED TO DEALERSHIP. SERVICE PERSONNEL ADVISED THE TRANSMISSION WAS GONE AND WOULD COST $3400.00 TO REPLACE. HE STATED THE GEARS WERE BROKEN OFF INSIDE THE TRANSMISSION AND THE OIL WAS BURNT. HE ADVISED THE VEHICLE ONLY HAS 36,000 MILES / 3 YEARS WARRANTY ON THE POWER TRAIN - TRANSMISSION, WHICH EVER CAME FIRST. I HAVE LESS THAN 74,000 MILES ON MY TRUCK.

WAS HEARING A CLUNKING NOISE WHEN SHIFTING FROM PARK INTO DRIVE. EVENTUALLY WENT TO SHIFT INTO DRIVE AND IT FELT LIKE I RAN OVER SOMETHING, BUT NOTHING WAS THERE. THEN THE TRUCK WOULD NOT SHIFT INTO SECOND OR FOURTH AND LOST REVERSE ALL TOGETHER. WAS TOLD THE TRANSMISSION IS BLOWN.

WHILE CRUISING AT HIGHWAY SPEED (65 MPH) MY 2002 GMC ENVOY SUDDENLY MADE A LOUD CRUNCHING NOISE AND LOST FORWARD MOTION. THE ENGINE REVVED UP, THEN DOWN, THEN TURNED OFF (WHILE MULTIPLE DASH WARNING LIGHTS CAME ON SIMULTANEOUSLY). I MANAGED TO GET THE VEHICLE OFF THE ROAD WITHOUT THE HELP OF POWER STEERING OR BRAKES, AND AFTER A FEW MINUTES I STARTED IT BACK UP AND FOUND I COULD DRIVE OFF ONLY AT LOW SPEED ON THE SHOULDER, THOUGH THERE WAS CONTINUED NOISE FROM THE UNDERSIDE OF THE CAR AND IT WAS ERRATICALLY PERFORMING. I IMMEDIATELY BROUGHT THE CAR TO A MECHANIC WHO DISCOVERED THAT INTERNAL PARTS IN THE TRANSMISSION HAD FAILED. THE MECHANIC ALSO INFORMED ME THAT THERE IS A GMC TECHNICAL SERVICE BULLETIN ABOUT THIS AND IT IS A COMMON/FREQUENT PROBLEM. THE TSB RECOMMENDS REPLACING THE INTERNAL TRANSMISSION PARTS. THE MECHANIC SAYS THAT REPLACING THE TRANSMISSION IS THE ONLY SAFE THING TO DO. THE LOCAL GMC DEALER SERVICE DEPARTMENT SAYS THAT DESPITE THIS BEING A KNOWN ISSUE WITH THESE TRANSMISSIONS, IF YOU ARE OUT OF WARRANTY (I AM) GMC WILL NOT ADDRESS THE ISSUE. CATASTROPHIC TRANSMISSION FAILURE IS BAD ANYWHERE, BUT ON THE INTERSTATE CAN BE DEADLY. IF ANYONE HAD BEEN FOLLOWING ME MORE CLOSELY WE WOULD HAVE CERTAINLY CAUSED A PILE-UP.

WHILE DRIVING THE VEHICLE, I STEPPED ON THE GAS AND IT ONLY INCREASED THE RPM AND DID NOT PROVIDE ANY ACCELERATION WHILE CHAGING LANES. IT THEN LATER KICKED IN AND I GOT ACCELERATION. WHEN I PARKED THE VEHICLE TO SEE CHECK THINGS OUT, I WAS UNABLE TO USE REVERSE TO GET OUT OF THE PARKING SPACE, REVERSE NO LONGER WORKED. AFTER THE INCIDENT OCCURED, I CHECKED OUT OWNER FORUMS ONLINE TO FIND THAT MANY OWNERS HAVE HAD SIMILAR PROBLEMS.

I OWN A 2002 GMC ENVOY THAT I PURCHASED NEW IN FEBRUARY 2002. ON 24 MAY 2005, THE TRANSMISSION FAILED WITH 68,920 MILES ON THE ODOMETER. THERE WAS NO REVERSE OR DRIVE. THE VEHICLE OPERATED MARGINALLY IN GEARS 3,2,AND 1---ENOUGH TO LIMP INTO THE DEALER. LUCKILY, IT DIDN'T FAIL ON THE HIGHWAY...OR I MIGHT NOT BE HERE WRITING THIS COMPLAINT! AFTER TEARING DOWN/CHECKING OUT THE TRANSMISSION, THE TECHNICIAN FOUND A DAMAGED SUN REACTION SHELL AND SUN GEAR. THE PARTS WERE REPLACED, ALONG WITH NEW GASKETS AND SEALS, THE TRANSMISSION CLEANED AND POWER FLUSHED. THE TOTAL COST OF THIS EFFORT WAS $2277. :-( :-( IN DOING A BIT OF RESEARCH ON THIS PARTICULAR FAILURE, I'VE DISCOVERED OTHER GMC ENVOY, OLDSMOBILE BRAVADA, AND TRAIL BLAZER OWNERS HAVE BEEN VICTIMS TOO. ACCORDING TO ONE OF THEM, WHO WORKS IN THE SERVICE DEPARTMENT OF A GM DEALER, THE REPAIR INSTRUCTIONS STATE THE MATERIAL USED IN THE SUN SHELL OF THE 02 BLAZER, ENVOY, AND OLDS BRAVADA WASN'T ABLE TO WITHSTAND THE HEAT IN THE TRANSMISSION, CAUSING IT TO STRIP (WHICH IS EXACTLY WHAT HAPPENED IN MY VEHICLE). HE GOES ON TO STATE. THAT IN VEHICLES FROM 2003 ON, GM USED A "MORE HEAT RESISTANT MATERIAL" IN THE TRANSMISSION THAT REDUCES THE LIKELIHOOD OF THE SUN GEAR FAILURE. I'M WRITING THIS COMPLAINT BECAUSE I BELIEVE THE ROOT CAUSE OF MY TRANSMISSION FAILURE...AND THOSE EXPERIENCED BY OTHER OWNERS... WAS DUE TO FAULTY MATERIAL...WHICH THE MANUFACTURER KNEW ABOUT...YET DIDN'T INFORM THE CONSUMER ABOUT. I'VE NEVER OWNED A VEHICLE, GM OR OTHERWISE, WHERE THE TRANSMISSION FAILED AT A YOUNG 68,000 MILES! HELP PLEASE! *NM

TL*THE CONTACT OWNS A 2002 GMC ENVOY XL. THE CONTACT STATED THAT HE HAS BEEN EXPERIENCING THE SAME FAILURES AS NOTED IN RECALL # 03V096000 (ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH). HE HAS TAKEN THE VEHICLE TO THE DEALER, BUT THE FAILURE STILL PERSISTS. THE CONTACT STATED THAT THE SEAT BELTS CONTINUE TO LOCK AND THE WINDSHIELD WIPERS ARE MALFUNCTIONING. THE WIPERS HAVE BEEN REPLACED NUMEROUS TIMES AND THE FAILURE CAUSES LIMITED VISIBILITY IN CERTAIN WEATHER CONDITIONS. THE SUSPENSION FOR THE ARMS OF THE BALL JOINTS WAS REPLACED AND THE VEHICLE CONTINUES TO SHAKE, SHIMMER, AND MAKE A LOUD NOISE. THE VEHICLE WAS REPAIRED, BUT THE FAILURES ARE ONGOING. WHEN TURNING, THE STEERING WHEEL HESITATES AND CAUSES THE VEHICLE TO JERK UNCONTROLLABLY. WHEN THE WINDOWS ARE DOWN, THE INTERIOR LIGHTS DIM DUE TO AN ELECTRICAL SHORT. THE TIRES WERE CHANGED FOUR TIMES, BUT CONTINUED TO FAIL. THE CONTACT STATED THAT THE BRAKES HAVE BEEN REPLACED REPEATEDLY. THE DEALER STATED THAT THE DISCS WERE FAILING DUE TO ADVERSE WEATHER CONDITIONS. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 1/15/09 *CN THE CATALYTIC CONVERTER, THE CAMSHAFT, AND ENGINE COIL WAS REPLACED. THE CHECK ENGINE LIGHT IS STILL ON. UPDATED 01/21/09

AIR BAG DEPLOYED FOR NO REASON. I WAS SITTING IN THE VEHICLE IN THE GARAGE AND JUST STARTED IT AND THE DRIVER SIDE AIR BAG DEPLOYED. THE AIR BAG LIGHT HAD COME ON ONCE OR TWICE WHILE DRIVING BUT WENT OFF.*AK

2002 GMC ENVOY HAS PROBLEMS STARTING.*MR THE DEALER REPLACED THE IGNITION SWITCH. *NM

AFTER NUMEROUS RECALLS ON MY 2002 ENVOY I WAS LEAVING FOR WORK AND THE VEHICLE WOULD NOT START. THE DASH LIT UP, HORN, RADIO, ALARM ALL WORKED, BUT THE VEHICLE WOULD NOT START. I COULD MOVE GEAR SHIFT FROM P TO N AND IT STILL WOULD NOT START. I HAD TO HAVE THE VEHICLE TOWED AT MY EXPENSE. I WAS TOLD GMC ROADSIDE ASSISTANCE DOESNT APPLY IF YOU HAVE AAA. DEALER SAID (ACCORDING TO THE COMPUTER CODES) THAT IT MIGHT HAVE BEEN A FAULTY INGITION SWITCH. THEY REPLACED IT BUT IT HAPPENED AGAIN. NOW THE DEALER SAID THERE ARE NO COMUPTER CODES THIS TIME SO THEY HAVE NO IDEA WHAT TO DO. IT HAS BEEN AT THE DEALER 10 DAYS NOW. EVERY TIME THE DEALER TURNS THE KEY IT STARTS UP WITH NO PROBLEM. I HAVE CONTACTED GMC ON A DAILY BASIS TO FIND OUT WHAT THEY PLAN ON DOING. I BOUGHT IT NEW, AND IT ONLY HAS 18,400 MILES ON IT. I'M SUPPOSED TO HEAR FROM GMC TODAY ON WHAT THEY ARE GOING TO DO. THIS VEHICLE IS NOT SAFE TO DRIVE. IT HAS STALLED ON THE HIGHWAY ABOUT A YEAR AND AFTER I RESTARTED IT, IT WOULD NOT SHIFT OUT OF A LOWER GEAR AND THE ENGINE WAS VERY LOUD. I HAD TO HAVE THE ROTORS MACHINED AT 12000 MILES BECAUSE THE BRAKES WERE PULSING HARD AND THE ROTORS WERE PITTED. SO MUCH FOR BUYING A NEW VEHICLE THAT SHOULD BE DEPENDABLE! I'M MAKING PAYMENTS FOR A VEHICLE THAT I DONT HAVE! *AK

DROVE VEHICLE AS NORMAL WITHOUT WARNING AND AFTER I STOPPED (SHUTDOWN THE VEHICLE AND RESTARTED IT) THERE WAS NO REVERSE GEAR OR FORWARD GEAR. VEHICLE WAS TOWED TO THE DEALER WHERE I WAS LATER TOLD THAT THE REVERSE GEAR HAD BLOWN APART. DAMAGED PARTS WERE REPLACED AND TRANSMISSION WAS FLUSHED AND REFILLED. I'M CONCERNED NOW BECAUSE THE VEHICLE IS OUT OF WARRANTY AND IT IS SLUGGISH OR SLIPPING WHEN IT MAKES A 1ST TO 2ND SHIFT. WILL IT REQUIRE ADDITIONAL TRANSMISSION WORK IN THE NEAR FUTURE AND HUGE $$ TO REPAIR? *NM

THE TRIM CONTAINING REAR STOP LIGHT LOCATED AT THE TOP REAR OF VEHICLE BROKE OFF BECAUSE THE CLIPS HOLDING IT TO BODY OF VEHICLE SHEARED OFF. *AK

DT: THE FRONT BRAKE DRUMS RUSTED. VEHICLE WAS TAKEN TO SERVICE REPAIR SHOP BECAUSE THERE WAS SEVERE VIBRATION IN THE BOTH FRONT WHEELS WHEN BRAKE PRESSURE WAS APPLIED. SERVICE MANAGER NOTED BOTH BRAKE DRUMS WERE RUSTED. THERE WERE CHUNKS FALLING FROM THE INSIDE OF THE BRAKE DRUMS, AND THEY NEEDED TO BE REPLACED. CONSUMER WAS WAITING THESE PARTS TO COME IN SO THAT THEY COULD BE PLACED ON THE VEHICLE AND REPAIRED. *AK

REFERENCE RECALL 04087 - I HAVE BEEN TRYING TO GET MY 2002 ENVOY GMC RECALL SINCE DECEMBER. ALL I GET IS THE PARTS ARE BACK ORDERED AND TO CALL BACK. NOW I GET A NOTICE FROM GMC THAT I HAVE NOT HAD THIS COMPLETED. TO DATE I HAVE CALLED 3 TIMES WITH NO RESULT. STILL BACK ORDER PARTS. *AK

DT: CONTACT STATED THERE HAS BEEN A SQUEAKING AND GRINDING NOISE IN THE FRONT END SINCE HE PURCHASED THE VEHICLE. NOW, IT HAS BEGAN TO SHAKE WHILE DRIVING. THE SERVICE DEALER STATED THEY COULD NOT DO ANYTHING BECAUSE THEY COULDN'T FIND WHAT WAS WRONG WITH THE VEHICLE. *AK

RECALL CAMPAIGN 04V525000 CONCERNING BRAKE LAMP FAILURE. CONSUMER UNABLE TO GET THE DEALER TO HONOR MANUFACTUERER'S RECALL NOTICE DUE TO NO PART BEING AVAILABLE. MANUFACTURER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THE PARTS WERE ON NATIONAL BACK ORDER.*AK

I HAVE HAD THREE TOTAL TRANSMISSION FAILURES. THE FIRST WAS IN DEC, 2002 AT 14,000 MILES. THE SECOND WAS IN DEC 2003 AT 36,000 MILES. THE THIRD WAS JAN 2005 AT 58,000 MILES. EACH TIME THE DEALERSHIP REPAIRED THE CAR BUT CAN NOT DETERMINE THE REASON FOR THE FAILURE. THE LAST FAILURE WAS WITH MY FIVE YEAR OLD GRANDDAUGHTER IN THE CAR AND WE WERE PULLING INTO ONCOMING TRAFFIC. SINCE THEY HAVE NOT DETERMINED THE ROOT CAUSE OF THE FAILURE I SEE NO REASON TO THINK IT WILL NOT HAPPEN AGAIN. *NM