2009 GMC Yukon Complaint Log

The dashboard cracked

Transmission problems

My 2009 GMC Yukon Denali has a major safety issue. The hard plastic dash has multiple cracks, which is a huge safety concern in the case of an accident. The dash could explode inside the vehicle causing injury to me and/or other passengers. The dashboard could also interfere with the operation of the airbag due to multiple cracks being around the passenger air bag. I have reached out to GM customer service twice and both time they advised me that a manager will reach out to me but they never did. I’m hoping this report will make GM accountable for the vehicle defect they made and pay to fix/repair the dash.

I was driving around 55 miles per hour and applied the brakes. I had little to no brakes and had to use the emergency brake to stop the vehicle. Luckily there was no car in front of me or a collision would have occurred. I had multiple ABS light, service stabiltrak, service brake lights engage. It happened once more going to the next light. I pulled over and removed the negative battery cable and waited 2 minutes and re attached it. The brakes feel spongy. I have researched the forums for the electric hybrid models and there were multiple other vehicles with the same symptoms as mine. Dealership says there are no recalls for the vehicle, even though multiple other hybrids are having the same issues and wanted to charge me $135 diagnostic fee to check the brake system. This is a safety hazard and should be investigated by GMC

Cracks in dashboard including crack up to passenger airbag. Truck has been garage kept since new,

Since I've owned the hybrid yukon, I've had nothing but issues. GMC only made a limited amount of the hybrid models but due to the issues discontinued manufacturing them. why weren't the vehicles taken off the market? started with the jolting from a stop, to not wanting to go into reverse, check engine light, to hybrid battery not shifting into gear, last power steering locked while driving then not starting at all. had sat at the dealership for 4 weeks now sitting at another hybrid shop awaiting for the inverter converter control to be delivered and put in. have spent thousands in the last 2 months repairing trying to figure out issues.

The contact owns a 2009 GMC Yukon. The contact stated that while driving at an undisclosed speed, there was a loud tapping sound with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and diagnosed as displacement on demand (DoD) due to camshaft failure, after the engine was disassembled. The vehicle was repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall related to the failure. The failure mileage was approximately 145,000.

The contact owns a 2009 GMC Yukon. The contact stated that the vehicle failed to start. The TPMS warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V052000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was towed to an independent mechanic and the contact was informed that the cooling fan assembly, fuel pump, and fuel pump module needed to replaced. The vehicle was towed to the local dealer where it was diagnosed that the cooling fan assembly, fuel pump, and fuel pump module needed to replaced. The vehicle was not repaired due to parts availability. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage was approximately 122,000. Parts distribution disconnect.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

OPEN RECALL # N212328790 NHTSA# 21V053

MANUFACTURER SAFETY RECALL ISSUED -NHTSA #21V050 - TRANSPORT CANADA #20591 - RECALL # N212328760 FRONT PASSENGER AIRBAG TAKATA INFLATOR-PRIORITY GROUP 6

Takata recall. The contact owns a 2009 GMC Yukon. The contact received notification of NHTSA Campaign Number: 21V052000 (Air Bags). The dealer had been notified on multiple occasions about the recall; however, the contact was informed by the dealer that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2009 GMC Yukon Denali XL. The contact stated while depressing the accelerator pedal, the vehicle experienced delayed acceleration. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local mechanic but was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 90,000.

I WAS

COMPLETE LOSS OF POWER STEERING ASSIST, AFTER CROSSING OVER A SET OF RAILROAD TRACKS. SERVICE POWER STEERING MESSAGE DISPLAYED ON DASH. AFTER TURNING VEHICLE OFF AND BACK ON, THE POWER STEERING WORKED FINE. HAPPENED A 2ND TIME AFTER HITTING A POT HOLE. VEHICLE IS IN MOTION ON BUSY STREET, AND COMPLETE LOSS OF STEERING ASSIST MAKES THIS VERY UNSAFE

NOTICED THE DASH CRACKING BY THE AIR BAG IN SEPTEMBER 2020 AND NOW IS CRACKING ON DRIVER SIDE HUMP BEHIND STEERING WHEEL.

WELL THE CHECK ENGINE LIGHT CAME ON THEN THE OIL LIGHT CAME ON I CHANGE THE OIL IS STILL ON THE BATTERY KEEPS DYING I'VE ALREADY BOUGHT THREE NEW BATTERIES NOTHING IS WORKING I'LL STILL COME OUT THE CAR IS DEAD CHECK ENGINE LIGHT KEEPS POPPING ON AND OFF THE WHEEL THE WHEEL THING KEEPS POPPING IN AND OFF I BOUGHT NEW TIRES IT'S STILL POPPING ON AND OFF I JUST DON'T KNOW WHAT'S WRONG

I WORK IN A DEALERSHIP AND PURCHASED MY VEHICLE USED IN APRIL 2016. AT THE TIME IT HAD SMALL CRACKS THAT EXTENDED FROM THE DASH AIRBAGS ABOUT 1" OR SO TOWARDS THE WINDSHIELD. THE CRACKS ARE NOW QUITE LARGE. IF THE AIRBAGS WERE TO DEPLOY, THE PLASTIC FROM THE DASH WOULD ALSO BECOME AIRBORNE. THIS HAS BECOME A SERIOUS SAFETY CONCERN TO MYSELF WHILE DRIVING AS WELL AS ANYONE WHO MAY SIT IN THE FRONT SEAT, INCLUDING MY GRANDCHILDREN. THESE CRACKS ARE NOW ABOUT 1/4" IN WIDTH AND ABOUT 3" LONG AND EXTEND FROM THE EDGE OF THE AIRBAG AND END AT THE DEFOGGER VENTS UNDER THE WINDSHIELD. I FEEL THAT THIS IS SOMETHING THAT GM SHOULD BE CONCERNED ABOUT AS WELL. IT WOULD BE TO GM'S ADVANTAGE TO TAKE CARE OF THIS NOW, RATHER THAN WAIT UNTIL THE UNTHINKABLE HAPPENS. I WILL FORWARD PICTURES IF YOU REQUEST. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DASH IS BRITTLE AND CRACKING. WHILE DRIVING SMALL PIECES OF DASH COME LOOSE AND COULD GET IN YOUR EYES

TL* THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT NOTICED THAT THE REAR PASSENGER TIRE WAS LEAKING AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND, WHEN THE WHEEL WAS REMOVED, IT DISINTEGRATED DUE TO CORROSION. THE TECHNICIAN ALSO NOTICED THAT THE AREA AROUND THE LUG NUT WAS ALSO CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

GAS PEDAL STICKS WIDE OPEN AND HAVE TO TRY TO PULL IT BACK UP AND SOMETIMES IT TAKES A WHILE IT GET IT UNSTUCK. THIS HAS HAPPENED TWO DIFFERENT TIMES IN ONE MONTH. THE VEHICLE WAS IN MOTION ON A CITY STREET AND LUCKILY NOT TRAFFIC IN FRONT OF US AND WE WERE GOING STRAIGHT.

WE JUST TOOK IN TO HAVE VEHICLE LOOKED AND AND SAID IT WAS FIRST THE ELECTRICAL AND NOW IS THE MEMBRANE OF THE VEHICLE, CAUSING THE REMOTE START AND ENGINE LIGHT TO NOT WORK. ALSO CAUSING THE VEHICLE TO CUT OUT DUE TO A PROBLEM IN THE FUEL SYSTEM. LOOKING UP THE VIN I SEE SOME OF THESE VEHICLE HAS THIS ISSUE BUT DOESN'T SHOW UNDER MY VIN. ALSO HAVE BEEN TOLD USING TONS OF OIL AND THIS HAS BEEN SEEN WITH THE GMC YUKONS. WE JUST HAD A VERY EXPENSIVE VISIT TO THE SHOP AND WANT TO KNOW WHY THIS PARTICULAR ISSUES ARE NOT COVERED UNDER THE RECALLS FOR MY VEHICLES VIN. YOUR RESPONSE WILL BE APPRECIATED.

THERE TAKATA RECALL HAS BEEN A RECALL FOR OVER 3 YEARS ON THE CAR I WENT TO GET IT REPAIRED DUE TO MY SERVICE AIR BAG LIGHT COMING ON AND THEY KEEP TELLING ME THAT A REPAIR HAS NOT BEEN FOUND FOR THE TAKATA RECALL.

WHILE CAR WAS IN MOTION THE CAR BECAME LIMP/SLOW AS THE ENGINE WOULD SLOW DOWN. WE HAVE HAD 2 INSTANCES WHILE DRIVING THE CAR WILL REDUCE SPEED TO A HAUNT. THE CAR BOTH TIMES WAS NOT ABLE TO BE DRIVEN AND NEEDED TO BE TOWED. FIRST ONE THE MODULES MELTED DUE TO THE HYBRID BATTERY AND OTHER WAS A FAILED THROTTLE. WE ARE NOW DEALING WITH MELTED SPARK PLUGS WHICH WERE ALL COMPLETELY REPLACED AND FAILED AGAIN ONE MONTH LATER AND WHILE THE CAR WAS DRIVING IT CAME TO A COMPLETE STOP WHILE THE ENGINE SHUT DOWN AGAIN!

TRANSMISSION DIPSTICK TUBE BROKEN. NOT SURE WHEN IT HAPPENED. IT WAS NOTICED BY MY FATHER ABOUT A WEEK AGO WHEN HE WAS LOOKING THINGS OVER. I JUST GOT THE TRUCK USED FROM A DEALER IN SEPT.

TAKATA RECALL IS MY ONLY COMPLAINT. TO DATE, GM HAS NOT REMEDIED THIS PROBLEM GM SAYS MY VEHICLE IS SAFE TO DRIVE BUT I GUARANTEE THE CEO OF GM IS NOT RIDING AROUND IN A VEHICLE THAT COULD CAUSE SERIOUS BODILY INJURY OR DEATH.

CRACKED DASH BY PASSENGER SIDE AIRBAG. HAPPENED WHILE DRIVING ON THE HIGHWAY.

LIKE THE OTHER 9000 PEOPLE IDENTIFIED ON FACEBOOK AMONG OTHER FORUMS, THE DASH ON MY YUKON IS CRACKED. I AM CONCERNED ABOUT PUTTING MY FAMILY IN THIS VEHICLE. THIS IS A PRODUCT DEFECT. I WOULDN'T MIND SPENDING THE MONEY TO PUT A NEW ONE IN, BUT I DONT HAVE THE CONFIDENCE THE NEW DASH WILL LAST ANY LONGER. CRACKING HAPPENS RIGHT NEAR THE PASSENGER AIRBAG AND RIGHT IN FRONT OF THE DRIVERS INSTRUMENT PANEL.

I AM CONCERNED OF THE SAFETY OF ME AND MY PASSENGERS. OVER 1 YEAR AND STILL NO RESOLUTION. I KEEP ON BEING TOLD CALL BACK AND CALL BACK. WHY SO LONG TO REPLACE? THE DASH BOARD HAS CRACKED AND BROKEN DUE TO POOR QUALITY AND MANY OWNERS HAVE DASHBOARD ISSUES.

JUST PURCHASED AND THE DASH BUSTED OVER MY STEERING WHEEL. CHEAP PLASTIC.

AIRBAG SERVICE LIGHT IS ON, OIL PRESSURE FLUCTUATION OCCURS AND THE VEHICLE PULLS TO THE LEFT WHEN APPLYING BRAKES AFTER NEW BRAKE PADS AND ROTORS WERE INSTALLED.

TL* THE CONTACT OWNS A 2009 GMC YUKON HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED DAILY SINCE 2016. THE VEHICLE WAS TAKEN TO THE DEALER (THOMAS CHEVROLET, 1263 W BALTIMORE PIKE, MEDIA, PA 19063), BUT THEY COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 8-4516506076 WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,300.

TAKATA INFLATOR RECALL. CRACK IN DASHBOARD NEAR PASSENGER SIDE AIRBAG. SERVICE AIRBAG LIGHT COMES ON WHEN VEHICLE IS STARTED. NO RECALL ON THIS VEHICLE BASED ONLY ON THE FACT OF WHERE IT WAS PURCHASED. CAR IS IN FLORIDA APPROX. 4 MONTHS IN WINTER. EVEN IN NEW YORK DURING THE REST OF THE YEAR THE SUN SHINING THRU THE WINDOW CREATES SEVERE HEATING OF DASHBOARD . VEHICLE IS NOT GARAGED. MY MAIN CONCERN IS WHETHER THIS CAR SHOULD BE DRIVEN

TAKATA RECALL. MY DENALI HAS FALLEN ILL TO THE WELL DOCUMENTED POORLY ENGINEERED DASH CRACKING, IN MY CASE AROUND PASSENGER AIRBAG OPEN. THIS CREATES AN EMINENT PERSONAL INJURY SAFETY HAZARD TO FRONT SEAT PASSENGER. IF A SITUATION AROSE WHEREAS AIR BAG WAS ACTIVATED, AS AIRBAG COVER EJECTED, THE DASH BECOMES AN INSTANT INSTRUMENT OF CAPABLE OF GREAT BODILY HARM OR EVEN DEATH, AS SHRAPNEL FILLS THE CABIN, FROM DISINTEGRATING DASH PLASTIC FLYING BACK, IN CERTAIN INJURY TO PASSENGER. GM IS WELL AWARE OF THE DEFECT, YET REFUSES TO ACKNOWLEDGE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HILEY BUICK GMC, 3535 W LOOP 820 S, FORT WORTH, TX 76116, (817) 632-8800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DASH HAS 4 CRACKS. 1 AT EACH OF THE CORNERS OF THE DASH AROUND THE AIRBAG CLOSEST TO THE WINDSHIELD. IF IT DEPLOYS PIECES OF PLASTIC WILL FLY EVERYWHERE. THE OTHER TWO CRACK ARE ABOVE THE INSTRUMENT PANEL.

DRIVING APPROXIMATELY 40 MPH ENTERING A TURN, THE POWER STEERING FAILED, CAUSING THE VEHICLE TO GO OFF ROAD, AND DAMAGE THE LOWER FRONT PORTION OF THE BUMPER (MINOR). MY WIFE IS UNCOMFORTABLE DRIVING THE VEHICLE, EVEN WE WE HAVE IT REPAIRED. THERE WAS NO WARNING, UNTIL AFTER THE FAILURE, WHEN THE ON BOARD DIAGNOSTIC SYSTEM, STATED "SERVICE POWER STEERING".

DASH SERIOUSLY CRACKED AND LOOSE AT TOP OF INSTRUMENT CLUSTER COWL SO THAT IT CAUSES A RATTLING NOISE. COULD EFFECT SAFE DEPLOYMENT OF AIR BAG.

AFTER A RECENT TRIP TO ATLANTA, I NOTICED A CRACK IN THE DASH ON THE PASSENGER SIDE. THIS CRACK IS WHERE THE AIRBAG IS LOCATED. NOW I HAVE NOTICED THE CENTER OF THE DASH IS COLLAPSING IN ESPECIALLY ON WARM DAYS. NOTHING HAS BEEN ON THE DASHBOARD THAT WOULD HAVE CREATED THIS CRACK. I FEAR THAT THE DASH MAY COLLAPSE ALL THE WAY IN OR BECAME A PROJECTILE IN THE EVENT OF A CRASH, ESPECIALLY IF THE AIR BAG IS DEPLOYED.

ALL THREE OF MY DOOR LOCKS NO LONGER LOCK ELECTRONICALLY. THEY MUST BE LOCKED MANUALLY. I HAVE TWO CHILDREN AND THIS IS A MAJOR SAFETY CONCERN. MANY COMPLAINTS HAVE BEEN FILED TO GM INDICATING THAT THIS IS A MANUFACTURING ERROR. MY CAR HAS 85000 MILES AND MANY THAT HAVE COMPLAINED HAVE FAR LESS. THIS IS CLEARLY AN ISSUE THAT SHOULD BE RECALLED. I REACHED OUT TO GM WITH NO SOLUTION OFFERED OTHER THAN THEM BASICALLY SAYING I AM ON MY OWN. THEY DID OFFER TO HELP ME FIND A LOCAL DEALER I COULD SHELL OUT MY MONEY TO. PLEASE HELP. THIS ISSUE OCCURS WHEN THE CAR IS AT REST AND IN MOTION.

IN JAN. 2018 NOTED CRACK IN DASHBOARD ON DRIVERS SIDE. ALSO THERE WAS A SMALL SLIT IN MIDDLE OF DASH. IN ABOUT 2 WKS NOTED SPLITS ON PASSENGER SIDE OF DASH. ? WHEN IT HAPPENED.

WHILE DRIVING MY VEHICLE I HEARD A CRACK AND DISCOVERED A SIGNIFICANT CRACK IN THE DASHBOARD IN FRONT OF THE INSTRUMENT PANEL. THERE WAS ALSO A CRACK IN FRONT OF THE PASSENGER SIDE AIRBAG WHICH IS A SAFETY HAZARD IN THE EVENT OF AIRBAG DEPLOYMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCGUIRE CHEVROLET (21500 HIGHWAY 27 N, LAKE WALES, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

BROKEN/CRACKED MOTOR MOUNT BRACKET. UNSURE IF IT HAPPENED DURING MOTION OR WAS FAULTY.

"TAKATA RECALL" REPAIR STILL PENDING...NEED A FIX AS TAKATA IS FILING FOR BK

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON DENALI. THE CONTACT STATED THAT THERE WAS PREMATURE DETERIORATION AND CRACKING ON THE DASHBOARD FROM THE MIDDLE TO THE DRIVER'S SIDE. THE DEALER WAS NOTIFIED (BENTLEY BUICK GMC, 2120 DRAKE AVE SW, HUNTSVILLE, AL 35805, 1-(256) 536-2475). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE REMEDY AND PART HAD NOT BEEN AVAILABLE SINCE MID MAY OF 2016 PERTAINING TO THE AIR BAG RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I PURCHASED MY VEHICLE USED. ITS THE SAME PROBLEM SO MANY OTHERS ARE HAVING. MY DASHBOARD IS CRACKED ON BOTH DRIVERS AND PASSENGERS SIDE ALL THE WAY TO THE AIRBAG. WE HAVE EXTREMELY CONCERNED THAT IF THE AIRBAG GOES OFF, THAT WHOEVER IS DRIVING OR A PASSENGER WILL GET HIT WITH PIECES OF PLASTIC FROM THE DASH CAUSING SERIOUS INJURY. I COULD KEEP PASSENGERS OUT OF THE FRONT, BUT THE DRIVER I CANNOT..WE NEED TO HAVE THIS REPAIRED. I WORK AT A HONDA DEALERSHIP AND HAVE BEEN ADVISED THAT THIS IS A SAFETY CONCERN.PAX SIDE HAD A SMALL CRACK WHEN PURCHASED BUT IT IS NOW ABOUT 3 INCHES LONG EACH..

TAKATA RECALL - RECEIVED NOTICE OF TAKATA CHAPTER 11 FILING TODAY. GMC INVESTIGATION TO HAVE BEEN COMPLETED BY END OF AUGUST 2017; TO DATE NOTHING; HAVE SPOKEN WITH DEALERSHIP AND THEY HAVE HEARD NOTHING

TAKATA RECALL DOES NOT HAVE A REMEDY FOR THE DEFECT. MY CAR IS 8 YEARS OLD AND PARKED OUTSIDE IN LOS ANGELES. THEREFORE, RECEIVES A LOT OF SUN WHICH IS NOTED TO CAUSE THE AIR BAG DAMAGE.

TL* THE CONTACT OWNS A 2009 GMC YUKON DENALI XL. WHILE STATIONARY, THE DASHBOARD OF THE VEHICLE BECAME CRACKED ACROSS THE AIR BAG SECTION. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 8-3684476402. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.