2010 GMC Yukon Steering Problems

The contact owns a 2010 GMC Yukon. The contact stated that while his girlfriend was driving approximately 70 MPH, the vehicle was bouncing and swaying left to right. The air ride system was inoperable. The steering wheel was unstable and hard to control. The suspension warning light was illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 130,000.

WHEN I WAS DRIVING I MAKE A U TURN AND MY STEERING WHEEL STOP WORKING... *TR

YO HIBA MANEJANDO COMO A 25 MILLAS EN LA CIUDAD Y CUANDO Y CUANDO FUI HACER UN U TURN EL STEERING WHEEL DEJO DE TRABAJAR. SE PUSO DURO Y SOLO SE MUEVE SI LO MANEJO PERO NO PUEDO PARQUIARME PORQUE ESTA MUY DURO EL STEERING WHEEL . LO LLEVE A UN ELECTRONICO Y ME DIJERON QUE LA COMPUTADORA NO LE DA EL CODE. Y EL MECHANICO SOLO ME DICE QUE ES MEJOR CAMBIAR EL ROCK PINION ELECTRIC PERO NO ENCUENTRO LA PIESA EN NINGUN LADO...

I GOT IN MY CAR TO TAKE MY KIDS TO SCHOOL AND NOTICE THE HUB ABOVE THE STEERING WHEEL WAS CRACKED GOING DOWN AND CONNECTED TO A SECOND SPOT THAT WAS ALSO CRACKED IN A PRONG PATTERN. IT WAS NOT CRACKED THE AFTERNOON BEFORE WHEN I PICKED UP MY CHILDREN FROM SCHOOL. *TR

OVER A MONTH AGO I NOTICED A HUGE CRACK ABOVE STEERING COLUMN, THE RAISED PART. KNOWING IT WAS NOT A USER ERROR, I WAS PLANNING ON CONTACTING GMC. LAST WEEK I NOTICED ANOTHER CRACK ON LEFT SIDE OF AIR BAG. I DECIDED TO LOOK ONLINE AND SEE IF THIS HAPPENED TO OTHERS. AND YES IT HAS. THERE ARE SEVERAL YEARS AFFECTED, 1993, 2007, 2008, 2010, 2011. THERE ARE THOUSANDS OF GMC OWNERS WHO HAVE CONTACTED GMC AS I HAVE JUST DONE, WITHOUT ASSISTANCE. NO RECALLS HAVE BEEN ISSUED. THIS IS A HUGE SAFETY ISSUE AND I'M VERY VERY UPSET, FRUSTRATED AND DISAPPOINTED IN GMC. I SHOULD NOT HAVE TO PAY OUT OF MY POCKET TO GET THIS FIXED AS IT IS GMC'S RESPONSIBILITY! THE SAD THING IS IT WILL TAKE A SERIOUS ACCIDENT FOR THEM TO RESOLVE THIS SITUATION.

A LARGE CRACK APPEARED ON THE DASH HUMP BEHIND THE STEERING WHEEL AND GREW LARGER LEAVING A HOLE EXPOSING THE STEERING COLUMN ELECTRICAL WIRES. ANOTHER CRACK DEVELOPED ON THE DASH BESIDE THE UPPER LEFT CORNER OF THE PASSENGER SIDE AIRBAG. I AM CONCERNED WITH BOTH ELECTRONICS BEING EXPOSED AND JAGGED EDGES BESIDE THE AIRBAG DEPLOYMENT AREA, THE AIRBAGS MAY FAIL IN A CRASH. I AM ALSO CONCERNED THAT STEERING COULD EVENTUALLY BECOME IMPACTED. I CONTACTED GM CUSTOMER SERVICE AND THEY REFUSED TO PROVIDE ASSISTANCE EVEN THOUGH THEY KNOW IT IS A COMMON, WELL DOCUMENTED PROBLEM IN THEIR VEHICLES. SOMEONE NEEDS TO HOLD THEM ACCOUNTABLE FOR DEFECTS THAT CAN LEAD TO SAFETY ISSUES. NO IMPACTS OR COLLISIONS HAVE LED TO THIS ISSUE. IT JUST SIMPLY APPEARED. IT WAS STATIONARY WHEN DISCOVERED ONE MORNING. ALTHOUGH I AM NOT CERTAIN THE EXACT DATE, THE PROBLEM WAS FIRST NOTICED IN JANUARY 2015.

DRIVING 40MPH IN TRAFFIC AND THE ENGINE TURNED OFF BY ITSELF, NO POWER STEERING OR BRAKES AT THIS POINT, I WAS ABLE TO STOP THE VEHICLE IN TRAFFIC AND PUT MY HAZARDS ON WHILE I TRIED TO FIGURE OUT WHAT HAPPENED. THE VEHICLE WAS ACTING AS IF IT WAS STILL ON AND WOULD NOT RESTART, I STILL HAD POWER TO EVERYTHING AND THE DASHBOARD WAS DISPLAYING SEVERAL ERROR MESSAGES. STABILITRACK, TRACTION CONTROL AND ENGINE REDUCED POWER AND ALSO THE CHECK ENGINE LIGHT WAS ON. VEHICLE WOULD NOT RESTART. AFTER ABOUT 5 MINUTES THE VEHICLE RESTARTED AND I WAS ABLE TO DRIVE OFF, THE CHECK ENGINE LIGHT STAYED ON FOR 2 DAYS. THIS SAME EXACT OCCURRENCE HAS OCCURRED AGAIN THIS TIME ON 4/27. IT ALSO HAPPENED WHILE PARKED ON 3/1 WITH THE ENGINE RUNNING. I AM HAVING THE VEHICLE SERVICED AT A GMC DEALERSHIP IN CARROLLTON TEXAS TODAY. *TR