2023 GMC Yukon Complaint Log

The contact owns a 2023 GMC Yukon. The contact stated that while driving approximately 70-72 MPH, the vehicle lost automotive power, and the engine seized. The engine warning light was illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,504.

On April 7, 2026, I was driving my 2023 GMC Yukon Denali Ultimate on the interstate at approximately 70 mph, accelerating to pass a car so I could get off on my exit. Without warning, the dashboard displayed "Engine shut off, press start button" and the engine lost power. I coasted off the interstate to the shoulder safely. I was alone in the vehicle. I thought it was a battery issue and had a coworker attempt a jump. The vehicle would not restart. I called Moses GMC of Huntington, WV, and they dispatched a tow through GMC Roadside Assistance. I waited approximately 2 hours on the shoulder for the tow. After the tow, Pete, the Moses GMC service manager, called and said nothing was wrong with the vehicle, that it only needed an oil change. He said it started right up and he drove it into the bay. Moses performed the oil change. When the technician test drove it afterward, the engine fully shut down on the hill leaving the dealership property. My husband Zach happened to drive past and saw the Yukon stopped with hazard lights on at the top of the exit. Pete called that evening and said, "I think there actually is something wrong with it." On April 10, 2026, Pete confirmed the failure is the GM 6.2L V8 L87 engine defect covered under NHTSA Recall 25V-274 (connecting rod/crankshaft manufacturing defect). Full engine replacement required, estimated 6-7 weeks. This vehicle was previously inspected by Moses GMC under Recall 25V-274 in August 2025 and cleared at that time, approximately 8 months before the April 7 shutdown. Vehicle had ~38,000 miles, garage kept, full maintenance records, no prior engine issues or warning signs. No crash, no injury, no other vehicles involved in any of the three failure events.

My engine has metal flake in it and once which is a sign of engine failure. I reported it to GM they said it was a normal amount and to keep an eye on it the next day toil change. They issued a recall on the 6.2L motors and they have not on the 5.3L motors and this one is doing the same thing. I want to get ahead of the ball before my engine give out on the highway but GM is treating it like it’s not a big deal.

Months ago I took my car to the dealer for the engine failure recall and they said there were no issues and changed the oil to a higher viscosity oil. Today I was driving and my engine failed while turning onto a busy road and took multiple tries to get started. It finally started and the engine light was flashing. The dealer told me th flashing engine light was bad and to not drive at all. I pulled over and had it towed to the dealer. The engine light stopped flashing. The dealer said they pulled a code on the computer and would look at it. They had my car for a full day so far and have said they can't find an issue. I do not feel safe having my family in this car when the engine can fail and they say nothing is wrong. I am lucky that I wasn't hit at the location it failed at.

Loss of propulsion due to engine failure after recall repair completed.

The 6.2L motor in my GMC Yukon failed due to the camshaft and stalled me in an intersection on a highway. Had to shut the lanes down to get towed. Lost all power and couldn’t do anything but sit in the road. Just did a PICO test and it “passed” but failed 3k miles after the recall was done.

Was driving approximately 70 miles per hour on the highway. While driving the vehicle just stopped in the middle of the highway after going 70 miles per hour. Was unable to put car in park. Car just shut off. Four police cars had to surround car due to being stuck in the middle of the highway with my small child in the car. Took an hour to get a tow truck. Being told our engine is now completely shot.

The brake system control module, engine control module, and vehicle stability control system have repeatedly failed across 24 months and 9 repair attempts at two authorized GMC dealerships in Tennessee. As of March 17, 2026 the vehicle has 27 active diagnostic fault codes including U160F and U1610 (brake system control module lost communication on both CAN buses), U1611 (engine control module lost communication), and C2A0A (vehicle stability control disabling inhibited). All components are available for inspection at Beaman GMC in Antioch, Tennessee where the vehicle currently remains in an undrivable condition. Safety risk: Vehicle has stalled on the highway with my family including young children in the car. Brakes have randomly engaged over 100 times with nothing around and also failed to engage when needed. Stability control is disabled. These are active safety failures confirmed by GMC's own diagnostic scans. The problems have been confirmed by both Darrell Waltrip GMC and Beaman GMC across 9 visits. GMC's own Technical Assistance Center (Case XXX) was involved and could not resolve the defects. The vehicle was returned with more active codes than at drop-off after 57 consecutive days in GMC custody. Two unresolved GMC safety recalls are open on this vehicle — L87 engine loss of propulsion (N252494003) and brake fluid leak detection failure — directly related to the reported defects. Warning codes have been present and documented since October 2023 beginning at 1,381 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a malfunction associated with a failed Over-The-Air (OTA) software update affecting electronic control modules. The (ECM), (BCM), and related electronic systems appeared to lose stability during operation. The vehicle attempted to reboot while being driven and displayed multiple system warnings. The vehicle is currently at the dealership and is available for inspection upon request. How was your safety or the safety of others put at risk?While driving, the vehicle began malfunctioning and attempting system reboots. The dashboard flickered, warning lights, and the vehicle exhibited unstable behavior. During a prior event, the vehicle experienced unintended acceleration and abrupt deceleration. This created a risk of loss of vehicle control, particularly in traffic. I have small children in this vehicle, and the unpredictable electronic behavior while in motion posed a significant safety concern. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership confirmed that a previous event was caused by a failed OTA software update. The vehicle has since malfunctioned again while driving and has been taken back to the dealership for further inspection. The dealership has acknowledged module instability and opened a TAK case with the manufacturer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by GMC1 dealership. A case has been opened with GM Customer Care. No police or insurance reports. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 9 days prior to the first major malfunction, the check engine light illuminate. On April 1, the check engine light re-appeared and the vehicle attempted to reboot again while driving.

I just survived a terrifying incident that proves the current GM 6.2L (L87) engine "recall fix" is a dangerous myth. Living with the "Ticking Time Bomb" I bought my 2023 GMC Yukon AT4 brand new, but for the last two years, I haven't truly "owned" it—it has owned me. Every long-distance trip with my family was filled with anxiety. I constantly worried that I’d be the next one stranded on the side of the road while my neighbors' and friends' 6.2L engines were seizing all around me. I traveled with fear that I’d be coming home in a rental car. The False Security of the Recall When the recall finally arrived, I thought the nightmare was over. On Sept 15, 2025, my dealer in Newburgh, NY, inspected the truck at 48,000 miles. They told me my engine "passed," switched the oil to 0W-40, and issued me a 150,000-mile extended warranty. I realized then what I know for sure now: 0W-40 oil is a band-aid, not a cure. GM used thicker oil to "cushion" a physical manufacturing defect in the crankshaft and bearings just to avoid the multi-billion dollar cost of engine replacements. They traded my family’s safety for their bottom line. The Catastrophic Failure Last Friday, March 13, 2026, the "fix" failed. I was traveling 70 mph uphill on I-84 with my **newborn baby** and two other kids in the back. Without warning, the engine seized solid. I lost all propulsion in heavy traffic and had to fight to get my children to the shoulder. We sat in the freezing cold for over an hour while traffic flew by us. An extended warranty is worthless when your engine dies in a high-speed traffic lane with an infant in the car.

My 2023 GMC Yukon Denali with the 6.2L V8 suffered a sudden loss of propulsion while traveling at approximately 70–75 mph on the highway with my wife and young daughter in the vehicle. The engine RPM dropped immediately to zero and the vehicle displayed a message instructing me to press start. I do not recall any meaningful prior warning lamps or symptoms before the failure. I did not hear a loud bang or other dramatic engine noise; the vehicle simply lost power and would not continue driving under engine power. I had to coast across lanes/shoulder to a stop, which created a serious safety risk to my family and other drivers because the vehicle lost propulsion at freeway speed without warning. After stopping, the vehicle would not restart. Pressing the start button produced only a click from under the hood and the engine would not crank. The vehicle was towed to a GMC dealership in Victorville, California. The dealer has since confirmed that the engine requires full replacement. The failure has therefore been confirmed by an authorized GMC dealer and the vehicle should be available for inspection through that dealership/manufacturer if requested. This is especially concerning because this vehicle was already part of the known GM 6.2L recall population and had supposedly passed the recall inspection/remedy before I purchased it. Despite that, the engine still failed catastrophically only about 1,355 miles into my ownership. Purchase mileage was approximately 26,343 and failure occurred at approximately 27,698 miles. Based on what the dealer told me, the failed component/system is the engine assembly.

On September 4, 2025, I brought my 2023 GMC Yukon Denali in for the product safety recall regarding the engine. My engine passed the recall inspection and I was given an oil change with high grade synthetic oil. This past Saturday, March 7, 2026 as I was driving in Tampa Florida with my [XXX] son, my Yukon experienced catastrophic engine failure and I lost all propulsion control. The car went into neutral and I pulled along the side of the road safely to avoid an accident. As I put my car into park, the engine shut off completely and would not turn on again. There was no clicking sound and no attempting to turn over. I contacted roadside assistance and they sent a towing company to bring my Yukon to Century Buick GMC in Tampa Florida. The symptoms of what happened are similar to those of the recall. The dealership is replacing the engine however this is a critical safety issue as my son and I could have been severely hurt and or killed. Please investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 3/3/2026 during the night-time hours, I was traveling on the freeway in my 2023 GMC Yukon at over 65 MPH when I received a notice from the instrument cluster stating that the battery was low and oil pressure was low. Before I could pull over to a safe location, the Yukon turned off while in motion. My wife and two children were in the vehicle. The Yukon stalled in the number one lane of the off-ramp. I had to remove my children and wife from the vehicle while in the roadway on busy throughfares and in darkness. I attempted to jumpstart the Yukon, but efforts were unsuccessful. The Yukon was towed to the dealership where I purchased it purchased from. The Yukon was returned to my custody on 3/10/2026 stating it was an issue with the battery. While driving the Yukon home it began to bog down and stalled out in-front of my residence as it was being driven by my wife. After arriving home (night-time), I went to check the Yukon, and it started with no issues. I drove the Yukon to see if the errors would occur again. While driving the Yukon on the freeway, the Yukon RMPs indicated close to redline and I received a notification from the instrument cluster stating to turn the vehicle off (traveling at about 70-75 MPH). Once again, I was unable to pull off to a safe location before the Yukon turned off on its own while still in motion; I attempted to jumpstart the Yukon but attempts were unsuccessful. The Yukon was towed again to dealership. On 3/11/2026 I was advised that the engine had seized and on 3/13/2026 I was advised by GMC the engine needed to be replaced (this was covered under powertrain warranty). The approximate milage of the vehicle is at about 42,200.

Recall Notice for Engine - Recall Service done 12/7/2025 - completed Full Engine Failure 12/22/2025 after recall service completed - Engine Replaced and returned to us on 1/15/2026 2/20/2026 - Service Engine Light with same warning code now on Yukon with new Engine - appears as if new engine has failed

Please see attachment

The engine failed and had to be replaced with less than 70,000 miles on it. There has already been a recall associated with these vehicles where a part is either replaced or special oil has to be used. It does not seem that the fix prevents the engine from failing.

My 2023 Yukon Denali is part of the L87 engine loss of propulsion recall. On August 28, 2025 my Yukon was inspected by Sterling McCall Buick GMC (where I purchased it) and it was deemed to have passed inspection. They changed the oil and installed a new oil fill cap and filter. On February 13, 2026 I took my Yukon to my mechanic for an oil change. Upon initiation, he advised me that he found the oil stick to be dry, no oil on the stick. There was no leak.

My 2023 Yukon AT4 was taken to certified GMC dealer in November 2025 for the engine recall. The dealership gave my vehicle a clean bill of health at that time and the recall repair was cleared. On Friday, 2/13/26, myself and 5 other family members were en route to my godfather's veteran funeral service in Newtown, PA. We were going 75mph in the middle lane of the PA Turnpike when the motor seized up and vehicle lost all steering control and power. Since it was the side of the turnpike, we were limited in resources and stranded, missing the funeral service due to the length of time it took to get the vehicle loaded on a tow truck. Since the vehicle was unable to release the parking brake, the tow driver(s) were struggling to tow it. My husband, ended up having to go under the vehicle (on the side of the turnpike) to disengage the parking brake to help the tow drivers. This could have been a catastrophic situation. My vehicle was taken to a different GMC dealer than the original one that did the recall check. There are no rental vehicles available, so I am too out of a vehicle necessary for my work and family, with no time frame on the repair of my engine that only has 31,000 miles on it.  

While driving down the road, my 2023 Yukon 6.2L engine shut down, shifted to neutral, and a message on the screen said “press start again” leaving my family in a powerless vehicle in the middle of the road in moving traffic. There were no warning signs nor is my vehicle included in a current recall. The vehicle will be taken to the dealership tomorrow morning.

Post initial remedy, which included oil sand cap replacement to 0-40, as directed by the manufacturer's recall documents, and passing the PicoScope test on August 26, 2025, the vehicle lost propulsion while traveling 58 mph, in the center lane of a busy, notoriously dangerous Saeford-Oyster Bay highway. At the time, the vehicle was occupied by a 2-week-old infant, the child's mother, and a dog. Prior to the failure, there were no indications of a pending or present issue. The vehicle's engine shut off, it shifted into neutral, and upon stopping, it shifted into a parked position, where it remains to date. Subsequent to pulling the vehicle onto the shoulder, the engine failed to restart. Approximately 6 hours later, the vehicle was towed to a GMC dealer, which subsequently confirmed that the engine is seized. The dealer submitted a report to GM to remedy the condition, pursuant to the manufacturer's recall instructions, but the manufacturer is yet to approve the remedy.

Vehicle developed hesitation. Message: "Reduced Acceleration Drive with Caution" Check Engine light comes on, fortunately near home. Scanner showed "PO 0747 Transmission Valve #1 stuck open." Research shows this is a common problem and a safety issue and can leave driver stranded or worse. Had vehicle "serviced" at selling dealer, but they did not touch the transmission. Said they drove it around the block and it was fine. Image attached. I was then told that parts are not available and GM will not authorize swapping out the valve body. Forums posts show a lot of dissatisfaction with GM over this issue.

seatbelt has come undone on its own multiple times on the drivers seat. nothing was touching or near the red release button when this has occurred. it is not immediately happening but happens while driving. i think its happened five times in the past 1-2 months. i cannot figure out a rhyme or reason. i have never experienced this happen on any vehicle previously.

Rear camera for in cabin rear view is improperly sealed for cold weather and constantly fogs which renders the camera worthless. I was also sent brand new side lights from gm that were improperly sealed and built condensation them after a month or two.

While driving approximately 63 mph on a busy roadway, my 2023 GMC Yukon experienced a sudden failure of the brake system, including loss of normal braking capability along with failures of the Electronic Stability Control (ESC) and ABS systems. The vehicle displayed warning messages stating “Brake System Failure” and “Service ESC” and entered a reduced-speed mode. Prior to this incident, there were no warning lights, messages, or symptoms indicating a problem. During the failure, the brakes became largely unresponsive, placing me, my two minor children who were passengers in the vehicle, and surrounding motorists at serious risk of a high-speed collision. After extended deceleration, a minimal amount of braking power partially returned, allowing the vehicle to eventually come to a stop. The vehicle has not yet been inspected by a dealer, manufacturer, police, or insurance representatives, and the issue has not yet been reproduced or confirmed by a service center. The vehicle remains available for inspection upon request and has not been repaired. This incident occurred without prior warning and involved a sudden and dangerous loss of braking capability at highway speed.

Vehicle had already "passed" the GM testing and received 0W-40 synthetic engine oil. Engine failure. Vehicle is currently at the dealership. This event put my family at risk of serious injury and possible death as the vehicle suddenly stopped working while drive on a bust street. Engine failure has been confirmed by the dealership, who have recommended installation of a new engine. There were no warning lamps on the dash at the time of the event. However, there was a loud noise immediately followed by lose of engine power.

We received a notification that our 2023 GMG Yukon Denali Ultimate engine needed to be tested as a part of a recall. We took the vehicle to our local GMC dealership. The engine was tested and determined to "pass". The "pass", we were told, meant that we did not need a new engine, just thicker oil, and that the engine was safe. Mind you, our car was a custom order, took 8 months to receive, and is not even 3 years old. The vehicle is my everyday driver. I have two kids and live in a large city with a lot of traffic. A few months after it was determined to "pass", I was driving with my kids and dog in the car. The abruptly stopped, putting itself in neutral. Luckily, I had just turned off of a major interstate and onto a side road. The car would not start or move out of neutral leaving me and my kids in the middle of the road. It now needs a new engine. Prior to this issue, the battery died a few weeks after we took delivery of the vehicle. SAFETY!!!! If this happened just a few minutes prior, I would have been on a major interstate in one of the nation's worst traffic cities. My car would have abruptly shut down absolutely risking other cars hitting my car. All of this could have been avoided if GMC recalled AND REPLACED all impacted engines. The GMC service tech admitted that they (GMC) knew it was a "band-aid" that wouldn't work. GMC is putting lives at risk. In addition, we now have a vehicle we paid more than $150k for that is virtually worthless.

2023 Yukon Denali has now broken down twice, leaving myself and my family (husband and children). This last time was on Friday 1/16/26 while we were out of town, the car began malfunction and then we had complete engine failure while drive 70mph down the highway, again, leaving my family stranded on the side of the road, on a busy highway, in an unsafe environment in the winter.

Engine had a burning smell and cranking sound. It lost propulsion, no indicator lights were illuminated and the car shutdown while driving. This is a recall item. It passed the recall inspection. I also had it inspected prior to leaving for my trip 2000 miles from home. Im currently stranded and awaiting my options. This is very unsafe, the engine failed while I had no service within 50 miles. Freezing temperatures at sunset. Im being told that my towing and rental car may not be covered. GM told the dealership to do the oil repair first. They covered up the failure. I also had an issue with electrical items after the purchase and that issue is why my alert lights never came on even when the vehicle was Inoperable.

Car driving down highway at ~70 MPH with wife and our three young kids. Engine spontaneously shut off while driving. Electronic and other systems continued to function (power steering, brakes, lights, screens etc). Dangerous situation but was able to stop car in shoulder. Tried turning car on and off but car would not restart. Police were notified but did not come. Tow truck came and tuck car to a GMC dealer (GMC Danvers). Next day when techs arrived at dealer, they were able to start and drive car without issue. There were no present or stored fault codes other than a warning pertaining to the battery. Battery has been replaced and GMC is stating car is now safe to drive. Because issue could not be replicated by dealer and car did not store any fault codes despite the engine shut off, we question whether the issue has been correctly identified and repaired. We noted to GMC that the issue experienced was the same issue associated with the recent recall (for which the car was previously serviced). At this time we do not believe the work GMC performed under recall properly addressed the known engine shut off issue. We requested GMC and dealer perform another picoscope test to conform no issues with crank shaft. GMC refused to perform the service, despite us offering to pay for the test out of pocket. GMC is not offering any additional solutions to identify the cause of the engine shut off issue.

Engine siezed total engine failure at 31095 miles

the Engine started running rough and the engine light came on. The dealer told my wife to drive there in limp mode (~15 miles), she did so on back roads. The diagnostics said that cylinder 7 was not firing and teh fuel injector control circuit was bad. they had to replace the Engine Control Unit.

We are located in Henderson, NV and we were driving on the freeway in a construction zone with no emergency lanes when the vehicle lost all power to the engine going the speed limit. The engine had seized up which is a known problem with the 6.2L GMC motors. We have done all the recalls recommended by the manufacturer. The engine seizing, locking up , put our family in danger . We were luckily enough to be close to an offramp where people in other vehicles barley let us over so we can pull off the road or we would of been stuck in the middle of the highway with cars flying by us with little kids in the car. This is unacceptable and as much as this happening and GMC not fixing the issues, people are going to get hurt or killed. IT IS A HUGE SAFETY CONCERN! . ThIS is a known issue with these motors and problems and GMC is putting bandaids on the situations when lives are in danger. Our truck is a 2023 GMC Yukon Denali with only 53k miles on it

Took my Yukon in for L87 engine recall. Advisor informed me my engine failed. No symptoms, sounds or messages appeared.’

My vehicle was apart of the GM L87 recall. I took it to the dealership and it passed the recall and received the remedy which was an oil change. Now about 3 months later, I was driving in the highway at approximately 70 mph when the vehicle lost power and shifted to neutral. I had to attempt to veer off the highway with no acceleration. Upon getting it to the side of the highway, it wouldn’t do anything at all and had to be towed. The dealership has deemed it needs a new engine due to the failure the L87s are facing. We had no warning at all prior to the engine failure, and assumed that after passing a recall it had some degree of safety.

Engine Failed 1400 miles from home on 6.2L Engine - Days after getting L87 Engine Loss of Propulsion Recall Service. Recall Service Completed on 12/1/2025 - Cap and Oil Change done - Full Engine Failure on 12/22/2025. 12/1/2025 - L87 Engine Recall Service Done at GMC Dealership - Quincy IL 12/16/2025- Check Engine Light came on - went to same Dealership - Cleared it told me I was fine to drive across country 12/22/2025 - Full Engine Failure on GMC Yukon Denali

The vehicle drove fine had no warning/ check engine lights. My girlfriend came up to a busy intersection and when she proceeded to cross the intersection the vehicles motor locked up stopping the vehicle in the middle of the intersection with traffic coming from both north and south direction. We had poor visibility due to blowing snow so she had to bail from the vehicle and stand on the side of the road so she would not be harmed if the vehicle was t boned. Vehicle stopped so hard and fast it threw her into the steering wheel. Was unable to get the vehicle restarted and could not get it to shift into neutral so vehicle blocked 1 lane of traffic completely and half of another lane until tow truck arrived to remove from road.

Full system error codes displayed on dashboard, Drive Train Error, Steering Colume error, brake system error, "Car will not operate a speed greater than 40 mph, happened 3 times dealership on first inspection advise it was an interface with the factory installed Lojack system and disconnected, Last same sincerio (note..no Lojack connected) same as above the new diagnosis is the battery low voltage to system and throwing everything off.

While driving in approximately 10°F weather after the vehicle had been parked outside overnight during snowfall in Chicago, the vehicle displayed a warning that said “Do Not Drive — Maximum Speed 43 MPH.” At the same time, the brake pedal became extremely hard and the vehicle had significantly reduced braking ability, requiring much longer stopping distance. This occurred without any brake warning lights beforehand. After the vehicle warmed up and was restarted, the message eventually cleared but then there was a new transmission warning and the check engine light went on. After driving for a long commute, eventually all warnings disappeared. I personally know another 2023 Yukon owner who experienced the exact same message and braking loss under similarly cold conditions, which suggests this may be a broader safety issue affecting this model year. Because this involved a sudden safety-system activation combined with temporary brake loss, there was a real risk of being unable to stop the vehicle safely or avoid a collision. My vehicle is within the year range of GM’s brake-system software recall N242447990 (eBCM brake fluid loss detection issue), and it is unclear whether my case is related, but the symptoms point to a potential systemic braking or electronic brake control problem in the 2023 Yukon. This issue warrants investigation due to the combination of: • Hard brake pedal • Reduced braking performance • Speed-limiting safety warning • No prior diagnostic warning • Occurrence in very cold temperatures A sudden loss of braking ability is a serious safety defect.

Vehicle lost steering and brakes suddenly. Many errors on screen such as: Brake System Failure, ABS Failure, ESC Failure, Traction Control Failure, Maximum Vehicle Speed 43mph. Was able to slowly get home with no power assisted brakes. Did not drive it any more until it was taken to dealer 2 days later and the dealer could not replicate the errors. Dealer was able to see stored error codes; however, they could not verify any errors in any of the modules or computer. Dealer wants us to take it back and wife is scared to drive it due to no fixes or repairs. Loss of brakes and steering is NOT a situation to ask an owner to 'bring back when it happens again"

Vehicle was brought in for Campaign #25V274000 (6.2liter engine failure) and passed the manufacturer's testing. The oil was changed to a heavier weight with a new filter installed. Appx 770 miles later, the engine suffered a total failure. The engine was replaced under manufacturers warranty.

I bought my 2023 Yukon Denali Ultimate on or around August 9 2023, and I bought it brand new. On May 28 2024, around 30k miles, I was on the highway and could no longer accelerate. I luckily got myself into the breakdown lane before my car shut down & lost power, ended up being towed to the closest dealership. After 18 days at the dealership, I finally had my car back with a "new engine". Fast forward to November 25, 2025, I was on the highway again, my dash lit up telling me to "press start". As i figured that was not a good idea while driving in the fast lane on the highway, I did not. in a panic I got myself over to the breakdown lane where my car turned off. This time (November 2025), I still had power, but no car turnover. After 6 days of my car sitting at the dealership, they finally had the time to look at the issue. The Dealership did the recall and got the car started, but the car still had a funny sound that the mechanics didn’t like , so they were waiting to hear back from higher up people as to what to do. Today I got the call that they will be replacing the engine for a second time and I will not have my car back until the first week of January. There were zero warning lamps, Zero Symptoms, nothing. I am Lucky that the Highway wasn’t too busy in that moment, because there were many 18 wheelers on the road that day, and one almost swerved into my car missing it by about two feet while my dead car sat in the breakdown lane. Yes I called the state police, Yes one trooper kindly pulled behind me to ask if I was safe and had a tow on the way. But that truck that nearly plowed into my dead car could have prevented me from picking my [XXX] [XXX] [XXX] daughters up from school, forever . To say that I am disgusted with GM, is an understatement. They’re risking lives. I should not fear for my life, my kids lives in a new, "safe" vehicle. No pun intended, but this is highway robbery. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I brought my 2023 Yukon in for the 6.2 GM inspection, and was told my engine was good, and the engine oil was changed. Approximately 3 weeks later the engine in the Yukon failed (seized) while I was towing my boat at 55mph, nearly causing an accident. I was able to pull the vehicle and boat to the side of the highway in a precarious location, which put me, my family and property in danger. There were no warning signs or messages on the dash, and no engine sounds. I believe GM's recall inspection and "preventative" oil change did nothing, and gave me a false sense that the truck was safe to tow with. I want to make sure the NHTSA is aware that the engine failed even after being screened with the recall. THIS FALSE REASURRANCE THAT THE TRUCK IS SAFE IS PUTTING THE PUBLIC AT RISK

The contact owns a 2023 Chevrolet Yukon. The contact stated upon taking the vehicle to the service center for the tire's replacement service, the mechanic informed the contact that the PSI label included an inaccurate PSI recommendation for the 22-inch original tires. The contact stated that the recommended PSI listed on the tire label was for the 20-inch optional tires that were not installed on the vehicle during purchase. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 50.

I was driving down 85 South bound at mile marker 16 the engine started messing up causing me and my family to be pushed over to the median. Once I was able to fight it over to the median it started smoking and i was afraid it was going to catch fire, so me and my family had to get out on the side of the interstate until help showed up and said it was safe to get back into the car. I had to use OnStar to get a tow truck, after the tow truck got there and i made it to the closest dealership to find out that the so called recall that the GM dealership fixed did not help the fact that the engine was messed up. So i tried to get a loaner or rental car for my family of 6 and they rented me a small SUV that I can not get all my kids into, I was told they did not have anything that bigger so now I am having to make multiple trips getting my kids to school. Plus they are saying it is going to be months before I can get my car back because the engine is on back order.

The vehicle engine experienced a failure on the highway at very high speeds with no warnings leading up to this occurrence, same as many of the experiences of the customers with the 6.2L engines, which have been recalled for these defects. This GMC Yukon has the 5.3L engine, however, has the same defects as the 6.2L engine, excessive oil consumption and eventually engine failure. I am without a vehicle, with an extremely high car loan, and have to replace an engine in a two year old $75,000 vehicle. This should be covered by GM as it was a known issue and continues to be sold to unknowing customers. Furthermore, I am paying even more money to put another engine in this vehicle with the potential of having the same issues as the problem has not been corrected. This is deceptive and theft by GM in my opinion, and not safe to have engines failing in the highway with no warnings at all.

At right under 40,000 miles the engine blew. The GM dealership that repaired my car would never tell me exactly what happened, and they were very sketchy about the whole experience, but it required a complete engine replacement from GMC when the engine quit working.

In April 2022, I purchased a brand-new 2022 Yukon Denali from Roberts-Robinson Chevrolet GMC in Excelsior Springs, MO. Shortly thereafter, the first engine failure occurred in October 2022. The vehicle was towed to GMC AutoNation in Golden, CO, where it remained until repairs were completed in January 2023. Soon after the vehicle was returned, the second engine failure occurred in February 2023. The vehicle was again towed to GMC AutoNation, and repairs were not completed until April 2023. At that time, given the repeated failures, I worked with GMC and Roberts-Robinson Chevrolet GMC to replace the vehicle entirely. I took delivery of a new 2023 GMC Yukon Denali as a resolution. On October 8, 2025, the engine on the 2023 Yukon Denali also failed, marking the third major engine failure I have experienced across these vehicles. The vehicle was towed again to GMC AutoNation in Golden, CO, where it remained for two months. I picked up the "repaired" vehicle on Tuesday, December 9, 2025. This pattern of failures has caused significant disruption and distress. I have spent countless hours coordinating tows, securing rental vehicles, and seeking reimbursement for out-of-pocket expenses. More importantly, these repeated engine failures, all of which occurred while I was driving 65 MPH on I-70 through the Colorado mountains, have created extremely dangerous situations for me and my loved ones. Navigating heavy traffic during sudden engine failure and waiting on the roadside for assistance has been frightening and unacceptable for a vehicle of this caliber. Overall, this experience has been incredibly stressful and disappointing.

Purchased 2023 GMC Yukon on August 21, 2025 and after starting the vehicle on October 2, 2025 the whole instrument panel cluster malfunctioned, failed to turn on, currently does not work and is available for inspection upon request. The instrument panel cluster is all black, it shows glitching flashing white lines on the right side of it therefore being unable to read the speedometer, fuel gauges, tire pressure, oil life, engine temperature, etc.. Prior to the instrument panel cluster malfunction, there were no warning indicators. Being unable to view the instrument cluster, makes the vehicle hazardous & risky to utilize for me and my family. This vehicle has not been confirmed or inspected at this time.

On star module completely out No internet on vehicle No ability to use OnStar during an emergency Unable to connect to vehicle Noticed it all stopped after a vehicle update

onstar telematic module failed. dealer stated it shorted internally. upon researching online this is a pretty common issue. this module is important to safety as it can detect & report crashes, help get first responders on scene in the event of a crash, etc. my vehicle was less than three years old and had an active onstar subscription at the time of failure.