NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Honda Accord Hybrid. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2018 Honda Accord. The contact stated that upon starting the vehicle, various warning lights were illuminated. The contact stated that the Lane Departure, Lane Keep Assist, ACC, and Blind Spot Detection warning lights remained illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the malfunction or warning lights were a result of the camera being faulty and that the camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.
The engine head gasket failed due to design flows. I have to put coolants and oil on a daily basis to keep the car running to avoid overheating.
At approximately [XXX]. Pacific, I was traveling southbound in the fastrak lane of the [XXX] departing from Pleasant Hill, California headed to Pleasanton, California. As I began to accelerate, the engine began to sputter. Immediately, the check engine light flashed on, then the dashboard reported a number of issues ranging from brake failure, TPMS failure, power assisted steering failure, vehicle stability assist failure and a number of other issues that I have never encountered since purchasing the vehicle. The sudden deceleration almost resulted in other cars impacting my car as this occurred during the morning commute. I was able to safely navigate off of the freeway. I was on speakerphone with Honda when this occurred. Had I not acted swiftly, a potential high speed rear end collision was likely to have occurred. I immediately took the car to Concord Honda. The team at Concord Honda performed a diagnosis and advised me that my head gasket was leaking water into the combustion chamber which resulted in the sudden loss of power. I was and continue to be dissatisfied with the handling of this issue by Honda as my car has never been handled by another mechanic. My car has a perfect or near perfect maintenance record and should not have a blown head gasket at 80k miles especially since my car is meticulously maintained and serviced by Concord Honda. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
when i am driving in an area near my home with road construction- there is a certain area that has a metal plate in the road and when i approach in from the east my car will automatically brake hard. luckily this has not caused an accident but i suspect that it may because it is a busy road.
Subject: Safety Complaint – Premature Head Gasket Failure in 2018 Honda Accord Hybrid (VIN: [XXX] ) Dear NHTSA Representative, I am submitting this letter as a formal complaint regarding a serious and premature mechanical failure in my 2018 Honda Accord Hybrid (VIN: [XXX] ). At approximately 96,000 miles, the head gasket failed, resulting in major engine problems and potentially unsafe vehicle performance. I am the original owner of this vehicle and have maintained it consistently in line with Honda’s recommended service intervals. The engine has never been overheated or misused, yet the head gasket has failed much earlier than expected for a modern vehicle, especially a hybrid model. After researching online, I have found multiple reports of similar issues involving 2018 Honda Accord models experiencing premature head gasket failure, many of them under or near 100,000 miles. I am concerned that this may point to a widespread defect that could compromise the reliability and safety of these vehicles. A sudden head gasket failure can cause the engine to overheat, lose power, or even stall — all of which present potential risks to the driver and passengers, especially at highway speeds. I respectfully request that the NHTSA investigate this issue further to determine whether a safety-related defect exists and if a recall or manufacturer action should be issued. Thank you for your attention to this matter. Please feel free to contact me if any additional information is needed to support the investigation. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
DEFECTIVE RECALLED-REPLACEMENT FUEL PUMP? NHTSA Campaign # 23V858000 “Fuel pump failure can cause engine stall while driving, increasing the risk of a crash.” My 2018 Honda Accord Hybrid had gotten 50 mpg in September & October of 2024 – as it had been getting consistently, reliably for the past six years. Also, I have Always driven 545 miles per tank of gas consistently, reliably for the past six years. My original fuel pump, which was recalled (NHTSA #23V858000), NEVER failed and operated perfectly efficiently for six years. In December 2024 I observed the NHTSA fuel-pump-recall and had the “perfect” original fuel pump replaced. As soon as the “New” fuel pump was installed at the dealership, my MPG dropped to 39mpg AND miles-driven-per-tank of gas dropped to 445 miles! Shocking! My 2018 Accord Hybrid lost 100 miles of driving Range, and mpg dropped to non-hybrid performance! This leaves me to question the SAFETY of the NEW Recall-Replacement fuel pump. Also, since the “New” replacement Fuel pump was installed, my High-Voltage Lithium-Ion Battery Pack has been “kicking-in” more frequently to assist the less efficient new fuel pump. This causes the gas engine to rev longer at high rpms whenever I start the car in order to constantly recharge the HV Lithium Ion Batteries that must assist the less efficient New fuel pump . It appears to be a precarious cycle of decline for both the fuel pump and HVLI batteries! Help! I would like NHTSA to determine: 1.Is the replacement fuel pump “failing” from the time of installation? 2.Was a “new” fuel pump actually installed, or was a “defective part replaced in the original recalled fuel pump? 3.Is the replacement fuel pump not designed technologically as the original fuel pump? 4.How SAFE is the “NEW Fuel Pump”? 5.Are other Honda Hybrid owners who had their fuel pumps replaced under # 23V858000 complaining of poor performance? Is this a serious indication of rapid replacement (New) fuel pump failure?
On 2/3/25 a warning light came on in my 2018 Honda Accord Hybrid while driving home (supplemental restraint system problem, see your dealer). I immediately called the Honda dealer where I get my car serviced to explain the problem. I was told I would need to bring the car in and pay $200 for a diagnostic and they would have to keep the car for a few days. Well I know the problem, MY DRIVER SEATBELT NO LONGER LOCKS WHEN I HIT THE BRAKES. I TESTED IT THE WHOLE 1 HOUR DRIVE HOME. I then called Honda Customer service and they were closed. However they did mention the car I have based on my phone number and said there were no recalls. I was in a panic driving home from work for an hour with no fully functioning seat belt. I went online and there is a seat belt recall on Honda cars but apparently not the year mine was made. I bought my car brand new, it's only 6 years old and I expect to have functioning seatbelts. I also do not expect to pay out of pocket for ANY DIAGNOSTIC COST WHEN MY SEAT BELT CLEARLY NO LONGER FUNCTIONS AS IT SHOULD. I would like this information reported to Honda ASAP. I do not have a second car and I'm in a panic about having to drive to work. Please HELP ME. I will also try again to call Honda corporate office tomorrow.
Since the recall has been in place, I have attempted to get it fixed. I have reported to Honda lights coming on and off since January 14th. On January 17th took photos and video. On Thursday [XXX], the emissions light came on regarding this issue and losing power. I called Napa Kastner Honda and reported the issue and spoke with Lizette at 330pm she said it was part of the recall, but I could continue to drive the vehicle and they would call me when parts become available. Each time I go in I have to pay for diagnosis testing. I don’t want to continue to wait and want to sell my vehicle now, but no dealer will accept a trade in or offer the actual value of my vehicle given the emission light. No one is helping me remedy this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
About two weeks ago, I could have been killed on the New York State Thruway when my 2018 Honda Accord suddenly lost all power. One moment, I was driving normally—then, without warning, my check engine light came on, I had zero ability to accelerate and was forced to pull over as my car rapidly lost speed. II had my vehicle towed to Morehead Honda where they ran diagnostics and told me my car needed nearly $6,000 in repairs due to coolant leaking into the engine, which caused cylinder misfires and valve damage. But here’s the kicker—this same issue has happened to other Honda Accords of the same model year, yet Honda refuses to recognize it as a widespread problem. Morehead Honda admitted to me that they’ve seen this issue before in other 2018-2020 Honda Accords and 2017-2018 CR-Vs. In fact, they said Honda quietly fixed the problem in newer models (2021+)—but they still won’t acknowledge it as a defect in mine. That means my engine failure is not some one-in-a-million fluke—it’s something that has happened to multiple owners of the same model and year. But Honda refuses to take responsibility, leaving me on the hook for an absurdly expensive repair. Many others have had the same or similar issues. Below are some: 2017-2020 Honda Accord owners who have reported coolant leaks, cylinder head cracks, head gasket failures, or related issues: 2018 Accord 2.0T owner blew a head gasket, with a potential cracked engine block. The dealership diagnosed the issue on cylinder #3, with coolant mixing into the engine oil. A 2018 Accord EX-L 2.0T owner experienced a coolant loss leading to a blown head gasket and coolant leaking into cylinders 2 and 3. A 2018 Accord 1.5T owner had dashboard warnings and the car failed to accelerate. The dealership diagnosed a blown head gasket, with coolant leaking into cylinders 3 and 4. A 2020 Honda Accord owner suffered a blown head gasket at 58,000 miles. The dealership confirmed it was the fourth such case they had seen.
The contact owns a 2018 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Honda of Kirkland (12420 NE 85th St, Kirkland, WA 98033) failed to remedy a recall on my vehicle within a reasonable period of time. I received notice by mail from American Honda in late November that the parts to remedy a recall on my vehicle were now available, and I could have it serviced for free at any authorized Honda dealer. I contacted Honda of Kirkland on December 2, and they told me the parts were not available and declined to schedule an appointment. I called them again on December 9, and they said they placed an order for the parts, and would call me back to schedule an appointment. On January 2 (24 days since last contact, 31 days since initial contact), they still had not called me back, so I called them again, and they informed me that the first available appointment would be on April 17. I then reached out another authorized Honda dealer, still on January 2, and they ordered the parts and said they would call back. A few days later, they called back to confirm they had the parts, and scheduled an appointment for January 27. So it was clearly possible to remediate the defect in a reasonable period of time -- Honda of Kirkland simply chose not to do so. In summary, Honda of Kirkland obstructed each of my three attempts to have this defect remediated, by: 1. Falsely claiming that the parts were not unavailable. 2. Promising and then failing to contact me to schedule an appointment. 3. Offering me a first-available appointment 136 days after I first contacted them.
My complaint is concerning NHTSA Recall Number 23V-858. The problem I have is this. I called my Honda dealer today saying I wanted to bring in my vehicle to have the fuel pump replaced as is stated in the recall. I was told that the part would have to be ordered but before ordering the part the dealership would want to perform a diagnostic test on my vehicle to see if my fuel pump had an issue. Here's the part that I have a BIG problem with. If my fuel pump is deemed to be defective, they will order the part and replace it at no charge and will not charge me for the diagnostic test (I seem to recall it being in the ~$180 range). BUT, if the fuel pump is deemed to not be defective, I would be charged for the diagnostic. I argued with the receptionist that this is not something that's up for discussion as this is a Safety Recall from NHTSA and that Honda's own paperwork states that they will "replace the fuel pump for FREE" with no mention of first having to pass a diagnostic exam. I did manage to talk to the service manager and plead my case to show him that this would amount to a "money grab" if my vehicle were to not show a problem with the diagnostics. I also pointed out that the only way to see an "improperly molded impeller" (which is apparently the technical problem) would be to remove and inspect the fuel pump at which time you should just replace it anyway, since that's what Honda recall notification indicates. The service manager says he is going to waive any fee for my diagnostic test but I still have to have the diagnostic in order for them to be able to order the part. So I'lll be taking my vehicle in next Friday morning to have the diagnostic. I wonder how many people may have, over the past year or so, taken their cars to this dealership and had the diagnostic performed with a negative result for a failed fuel pump and incurred fee for something that they would not have brought their car in for had they not gotten the recall notification?
Car has been throwing check engine light codes for different things for the past three years. First, the spark plugs needed to be replaced, then the electric coolant pump. After each repair, the check engine light came back on as soon as 4 days after but as late as a month after. Most recently, while driving on the highway the car check engine light came on and began flashing and the vehicle would not accelerate past 20mph. I took the closest exit and parked the car and had it towed to the closest Honda dealer where they informed me that there is an active recall and they are waiting for a call to see what they can do to help but that there is a head gasket issue as well as a fuel pump code. Previously when the check engine light came on and it took it to get checked I was told there was no code holding in the system.
I was driving in between 40 and 50 miles per hour and the automatic braking got activated automatically for a few seconds. The road was clear and there were no vehicles or obstacles anywhere. It was about 9.15 am and approx temp was 40 F. This is the second time it occurred. The car is not under factory warranty and the dealer would be charging diagnostic fees and unlikely to find anything wrong.
The contact owns a 2018 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Accord Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Multiple times in the state of Oklahoma, driving from Oklahoma to Maryland, and in Maryland Washington DC area, the automatic brakes apply at highway speeds on the interstate whenever there is a shadow in the road. It is extremely frightening. I am having the fuel pump recall Repaired at the Honda dealership today. I told the Honda dealership about this problem and they said they were unaware of it. They said they would reset the calibration on the anti-breaking system. However, upon research, it looks like you are investigating this problem. Please add my car to the list of cars affected. I do not know the exact dates that this happened but it has been. I would say at least 20 to 30 times since 2020 when I bought the vehicle.
Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Experience engine running rough. - There are multiple misfiring cylinders. available for inspection upon request. - My safety and the safety of others was put in immediate risk when the engine started to jerk violently back and forth on the freeway. - The problem been reproduced and confirmed by a certified local Honda dealership. - There were no warning lamps, messages or other symptoms of the problem prior to the failure.
The contact owns a 2018 Honda Accord. The contact stated while driving at an undisclosed speed, the Forward Collision Avoidance feature was activated; however, the Forward Collision Avoidance feature failed to function as intended. The contact stated that the Forward Collision Avoidance was activated while there were no vehicles nearby. The contact stated that the vehicle experienced phantom braking. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that a diagnostic test was needed however, the contact declined. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated that the failure had occurred twice. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Engine overheated and turns out we have a blown head gasket. The problem escalated quickly from and "your engine may be warm" messages to "Do not drive!" messages. We tried to stop and cool it off when that message happened. To me the safety issue comes with the experience of needing to urgently find a place to stop while driving on a busy road (interstate for us) so the engine doesn't get much worse. Car is currently at a Honda dealer to assess the damage to the engine.
The contact owns a 2018 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and was jerked. There was no warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,591. Parts distribution disconnect.
Emergency braking happened several times with NO obstacle in the way. Perfect driving conditions in daylight. Twice it slowed down my vehicle on the highway. A few other times the braking light came on but didn’t seem to actually put on the brake
Failed: 2018 Honda Accord Hybrid 67,966 miles - Headgasket replacement needed (Determined by dealer DCH Honda Paramus, NJ / Reconfirmed by a private mechanic) Yes, the vehicle is available for inspection. Safety issue: The engine can suddenly overheat/seize and become inoperable. Warning message: Engine Temperature Near Limit. Avoid Heavy Acceleration and High Speed. A warning message appeared on [XXX] Other details: After searching via Google, YouTube, [XXX], and other sites, the issue seems to start as early as 60~70K miles. The most probable source of the issue appears to be a weak rod or with pressure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
We purchased the vehicle new from our local dealer. The vehicle has randomly applied the brakes for no reason. It doesn't happen predictably and can sometimes be a severe or a strong application of the brakes. It is typically a quick application then quick release. Sometimes it will apply the brakes for a close vehicle in another lane. I'm concerned someone will rear end me. It's scary and very unsettling when it happens. I can't tell you a date when it last occurred. This submission form will not allow me to continue without selection a date, so I'm choosing today's date.
The contact owns a 2018 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Question 1. When driving the vehicle in straight line on the highway and I come up on another car in either the right or left hand lanes, sometimes (not all the time) the car breaks very slightly (but strong enough to feel it) even though there is no chance of a collision. If necessary, the systems and sensors responsible for this feature are likely accessible for inspection. Q2. Clearly, erratic and unpredictable function of an emergency breaking system is a safety hazard. Q3. I have not brought this to the attention of Honda. However, I am not the only Accord owner to observe this issue. Q4. No inspection of the system has been performed since I purchased the vehicle about a year ago. Q5. There are no warning lights or other messages presented when this happpens.
The contact owns a 2018 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the emission system error warning light illuminated. Additionally, the vehicle stalled and lost motive power. The contact stated that while depressing the accelerator pedal, the vehicle would not accelerate above 30 MPH. The vehicle was taken to the dealer and the contact was provided with a fee for a diagnostic test. The contact declined to pay the diagnostic fee and the vehicle was left at the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 100,000.
Dear Sirs, This is an advisement that Honda Inc is not taking seriously the recall notice of fuel pumps in the 2018 Honda Accords. Two weeks ago I made an appointment for 11am on [XXX] at Findlay Honda on Azure Drive in Las Vegas, NV to have the recall addressed. Upon arrival at the appointed time, I was told that despite full notice of my appointment and the reason, they had no parts with no estimate for their arrival. It would appear Honda is not taking the recall seriously. Just thought you should know. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Honda has not had sufficient parts to complete the repair for recall# 23V-858 which was announced in December 2023 even though the recall mentions how potentially dangerous the issue is. Repeated calls to the dealership only result in being told to wait until Honda sends a second letter unless the fuel pump fails at which point the safety issue could have already occurred. They should at least offer an inspection of the vehicle to determine if any degradation has occurred even if they don’t have enough parts to perform the repair for everyone.
The 2018 Honda Accord Hybrids suffer from a critical electrical design flaw which has left me stranded in dangerous positions on the roadside multiple times. In a normal gasoline powered vehicle, when the ignition is on, the engine is running and the alternator is generating current to charge the battery and keep it in good health. However, with Honda's Hybrid system, even with the ignition on the engine does not engage and as a result it does not keep the battery at a healthy charge. Honda could easily detect high current draw on the 12v electrical system (like a tire inflator e.g.) and start the gasoline motor when needed, but they have chosen not to do so letting the vehicle's battery drain to a dangerously low level which has other adverse effects on the car's safety systems. LKAS and TPMS systems have reported erroneous messages when this condition occurs. If there were a way to ensure the gasoline motor stayed on for roadside service tasks that would solve this issue, but currently in all modes the engine will shut off after running for a time, allowing the battery to be drained and damaged.
The contact owns a 2018 Honda Accord Hybrid. The contact stated while operating the vehicle, the back-up warning sensor malfunctioned and failed to properly alarm as needed. Additionally, while driving at various speeds, the power steering assist malfunctioned, causing the steering wheel to become difficult to turn in either direction. The cause of the failure was not determined. The vehicle was taken to the local dealer, but no cause for the failure was found. The manufacturer was notified of the failure. The failure mileage was 48,000. The contact stated the vehicle was traded in and bought an EV.
I was slowly traveling up my gravel drive. As I turned to follow the drive to the right, my car suddenly accelerated. I hit the brake and after pumping the brake (like when braking on ice) my car slowed back down. I immediately searched the internet for similar complaints.
Around 7:45am full day light, clear weather, I was driving on a surface street with multiple lanes (3) going in a single direction with a center divide between the vehicles going in the opposite direction. I was traveling around 40 miles an hour there were no vehicles in front of me or beside me and no objects in the road. I had my foot on the accelerator and suddenly without any warning the Automatic Emergency Braking system engaged throwing me and contents in my vehicle forward. It felt like hard braking and clearly a malfunction of the vehicles ADAS. I felt very fortunate that no one was traveling behind me as the braking was so sudden that it could have lead to a rear-end collision. This is the second time this has occurred since owning the vehicle. The first time was 2021 and I was driving on the hwy at 75 miles an hour and the vehicles Automatic Emergency Braking system engaged. I through it was a fluke so I never reported the incident.
If the car is not driven for about 5 days, it will not start. I told this to the local Honda dealer and he says I am not alone. All modern Accords do this because the computer performs a self-check every 2-3 hours and this drains the battery. If the car is not driven every couple of days this can compound and take the battery level down below the minimum needed to start the vehicle. I have been stuck twice because of this. I have had to buy a portable jump start thing and keep it in my car for when this happens. He said Honda knows about the problem but he has heard of no solution.
Car has approximately 51k miles, beginning to shake, not accelerating as it jerks while attempting to accelerate. Check engine displays but no warnings are available. Comes on and off.
Honda issued a recall notice for repairing seat belts that fail on this vehicle, assuring customers the repair would be a quick one hour replacement. I learned from [XXX] at Findlay Honda in Las Vegas in April 2023 that this is an outright lie. Honda requires the repair facility to photograph the seat belt, submit the photos and IF it looks like it needs replacement, they will send out the parts. During this time, which can take 2 days according to Mr. [XXX], the car is forcefully sequestered and Honda will not provide a loaner car. As this renders the repair process a costly burden for the customer, Honda is assuring their customers remain at risk of death or severe injury due to failing seat belts they will not replace. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2018 Honda Accord. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V158000 (Seat Belts) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My automatic braking system is activating sporadically with no apparent object in front of me. My car has suddenly come to a complete stop while driving on Market Street, York PA when there was no traffic in front or to the side of me and luckily no one behind me. The "BRAKE" alert flashed and the car literally screeched to a stop. This happened again when I was in Stewartstown, PA and was starting to go over railroad tracks, it suddenly stopped. Again, no one was in front of me or behind me. I routinely drive I-83 from York to Harrisburg 3 days a week to go to work. If this would happen to me on I-83, this would cause a serious accident. I contacted Apple Honda and was told the system is just really "touchy" and there is no fix. The person I spoke with said a leaf blowing across the road could trigger the system. I have to deactivate the anti-collision feature whenever I drive. This is a serious issue that has been around for several years according to researching the issue and Honda refuses to fix this.
THE STEERING WHEEL IS NOT A SMOOTH TRANSITION FROM 12 O'CLOCK TO 1 O'CLOCK OR TO 11 O'CLOCK WHILE DRIVING ON HIGHWAY. FEELS LIKE THE STEERING WHEEL STICKS AND RELEASES EVEN WHEN DRIVING ON A SMOOTH STRIGHT ROAD. The dealer recommends replacing the steering rack, which is unbelievably expensive!
Report is for a potential incident. Should the hood not be fully closed and only be held by the hood release lever at the front of the hood, the vehicle will not notify the driver of the potential danger even though the vehicle utilizes a sensor for the hood. Driving around with the hood not fully closed could result in an accident should the hood lever fail. This is on at least two different Honda models both the Accord and the CRV.
Driving on the interstate about two years ago when for no apparent reason the car suddenly braked hard. There was little traffic at the time. I assumed it was the automatic braking feature due to the display on the instrument panel. The brakes let off as suddenly as they had started. Luckily no other cars were nearby so there was little chance of being rear ended. There were no injuries or accidents as a result of this braking incident. Scared me half to death though! This has only happened the one time. The car is available for inspection as needed. I have never mentioned this to Honda as it only occurred once. There was no warning except for the simultaneous orange emergency collision warning on the instrument panel.
vehicle will display brake message and apply automatic breaking for no reason, with no obstructions in sight - has almost caused multiple accidents -
This has occurred on two separate dates. While using ECON mode and driving on the highway I went to accelerate to pass another vehicle and the car started shaking and the check engine light started flashing. I could no longer accelerate with traffic traveling at speeds of 70 behind me. I was able to safely maneuver my car to the should of the highway. I turned it off for a few minutes and turned it back on and it operated perfectly fine with no engine light on anymore. The second time it happened the car forced the ECON mode off while flashing the check engine light, but kept shaking until I pulled over and turned off the car for a few minutes. I will be taking it to the dealer. Had there not been a highway shoulder I would’ve had to force my way across 4 lanes on a 70mph highway while being unable to accelerate or come to a complete stop in the fast lane which is a major safety issue.
My vehicle is a 2018 Honda Accord Hybrid with 12,075 miles on the odometer. I was driving to work in the morning of 09/22/2021. The condition was dry and the outside temperature was around 60 degrees. I was merging onto the interstate in sport mode when all-of-the-sudden my car went into a limp mode. The check engine light began flashing and car lost 90% of its power. The engine made a knocking noise and began to shudder violently. I tried to switch it out of sport mode to get it back into Eco but the message displayed on the dash said something like "Unavailable at this time." I was about a mile and a half away from work and was able to creep along the road to make it there as it was losing more and more power. When I got to work (with the engine still running) I lifted the hood and the engine was still shaking hard. I scheduled an appointment with the local dealership to have it looked at that afternoon at 2:00 pm. When I drove it to the dealership 3 miles away, the check engine light was no longer flashing and the engine seemed to run fine. When I called the service advisor later that afternoon to check the status of my car he told me, "The technician drove the car around with the scan tool plugged into it and it drove fine. He wasn't able to pull any codes from the PCM." I find it to be odd. In my experience, whenever the CEL illuminates, a malfunction code will be stored in the PCM until it is cleared. Why would Honda program the PCM to reset and hide the malfunction code so that we're not able to diagnose the issue? I did take the car into the dealership earlier this year to get a warranty battery replacement and to perform 2 recalls (one was an emission recall and the other was for the BCM).
[XXX] Yesterday around 11:15AM CDT I was traveling north at 45 MPH right lane (4 lane road) no other cars around me (neither ahead, to the side or behind) and just before I reached a tree shaded spot on the road the Break Alert light started flashing and the Automatic Emergency Braking System engaged and slammed on the brakes (seemed like it cut the gas or electric power to the engine as my foot was on the accelerator pedal). It jarred my body and later in the evening my neck started to tighten up so I must have incurred whiplash. I looked on line and saw that there has been a class action case filed in 2019 about Honda’s ASBS engaging with no other vehicle around citing several other instances similar of what happened to me yesterday. When I went to unload my groceries that I had just purchased and placed in the cargo netting in the cars trunk, the force of the hard stop was so great that it pulled the clip that was holding the cargo netting out. I’ll attach a couple of pictures (clip that popped out is circled in red.) I’ve not contacted my doctor yet about the whiplash. Started putting cold and hot on my neck and taking Aleve. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The steering wheel sticks at dead center then requires considerable force to move steering wheel for steering correction. Steering input then over corrects.
after a software update to keep brake system, lkas, and collision mitigation system lights to go away, my car now still has those lights but also brakes suddenly when traveling at highway speeds and no cars are around.
Data synced from NHTSA on May 4, 2026