NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Honda Accord. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
2014 Honda Accord (bought new June 2014). Replaced original starter 6-5-22 @70,500 miles. Replacement starter failed 6-14-22. Second starter installed 6-15-22. As of 6-26-22 the starter grinds and will not start intermittently . Top quality starters installed both times.
I noticed today that paint was peeling from the upper groove between the roof and back window panel of the car. I’m very concerned that overtime this will lead to corrosion that may possibly affect the integrity and safety of the back window leading to potential injury. Per my research, a “Service Bulletin” was realeased by Honda on Aug 29, 2019 extending the warranty for 2014-2015 Honda Accords to resolve this same issue BUT, unfortunately it was limited to Fanthom Blue Pearls or Obsidian Blue Pearl. In addition, this is not an isolated case as many Honda owners have voiced the same complaint in forums and different websites.
I have been driving this car as my commuter car, oil changes been maintained. Suddenly started hearing knoking noise out of the engine compartment, finally I was able to diagnose the issue after reading on the internet it was the Connecting rod bearing that gave way.
Car does not start on the first attempt. Starter does not crank. It makes a click sound. Need to try upto 5 times until it cranks and starts the engine. Took the car to a mechanic and diagnosed a bad starter that needs replacement. I'm disappointed that the starter failed at only 58000 miles.
The auto is hard to steer. I have not had an incident yet but it is increasingly hard to steer. I received a questionnaire a out this issue earlier this year. Auto steering was fine at that time. That is no longer the case.
While starting my vehicle the Electronic Power Steering indicator light remained on after engine start. Now my vehicle's steering wheel in unable to turn.
The contact owns a 2014 Honda Accord. The contact stated that upon shifting into reverse, the steering wheel failed to operate as the power steering assist warning symbol appeared on the instrument panel. The vehicle had yet to be diagnosed or repaired. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 28,000.
On 5/24/2022 when starting the car the power steering warning light came on, and there was no power steering. The steering wheel shakes when trying to turn. If this had happened when the car was moving at speed there would be a high potential for a (lethal) accident. We have not seen this issue before. We tried restarting the car multiple times, and the warning and issue persisted. Checked the EPS fuse, and that was fine. We ended up taking the car to Grainger Honda in Savannah, GA, and they confirmed the issue. They had to replace the EPS control unit. Not sure if they disposed of the old EPS control unit. The invoice number for the repair is 420950
What component or system failed or malfunctioned, and is it available for inspection upon request? Computer System Firmware, available for inspection, currently at dealership. How was your safety or the safety of others put at risk? Multiple dashboard functions not functioning at random. Appears related to a firmware update provided under another recall (Bulletin 15-055:6ZS00EPS Software Update). It is suspected due to timing of incident onset, beginning the day after service. Firmware was installed by dealership service dept. It is unknown at this time all of the buttons affected. Since buttons on steering wheel are affected, and cruise control is also located there, this could pose a severe hazard if cruise control does not respond to a disable request. Cell Phone, radio, display change functions do not work from dashboard. There was a follow up software update (on same EPS system) performed by dealership on June 30, 2020 that improved condition for one day, returning to same issues on the 2nd drive. Details of this update: previous version: 39990-T2F-A010 Update program: 39990-T2F-A020 program part number: 39990-T2F-3050-M1in control module 39980-T2F-A014 Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Jim at the dealership confirmed the issue within 30 seconds of his investigation. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, dealership service center. Will be at dealership 2022-07-11 to 2022-07-15 (estimated) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No prior indication until a dashboard function is used. First appeared 2022-05-17
The contact owns a 2014 Honda Accord. The contact stated that while driving at an undisclosed speed, several unknown warning lights remained illuminated on the instrument panel, related to the braking system failure. Additionally, while driving at various speeds, the front-end of the vehicle was vibrating. The vehicle was taken to an independent mechanic who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 85,000.
Brakes- rear calipers wear uneven on the inside pad 5mm outer and 1mm on inner. This is a safety hazard because seeing the outer pad still was in specifications that I did not need to replace them just yet. Got my car completely inspected due to grinding noise and found that the inner pad was metal to metal ruined my rotor costing me more money as well as if I hadn’t gotten it inspected could have caused an accident. Headlights- new battery installed and headlights still flicker sometimes even completely turn off, I have to pull over and bang on the housing to get them to power back on. That is also a risk to my safety and others if they are to completely turn off again in the night time others won’t see me. Not the only time it has happened. I’ve ran recalls on my vin but dealer said there was no open recalls.
Every time I start my Car the EPS light comes on and I have to use an unnecessary amount of strength to turn the wheel. I am unable to drive the car because I can't turn it far enough to turn. I went to the Honda Dealership and paid $1,000 to replace the control unit and the problem is still here. The EPS light reappeared while I was driving after Honda Claimed that they fixed the issue.
I am experiencing electric power steering loss on my 2014 Honda Accord LX. Every time I make a sharp turn to pull into a parking space the electric power steering cuts out. And then comes back on when I stop turning the steering wheel. This happened to me about 3 or 4 times with the last incident happening to me today. Now a check engine light is illuminated. There were no lamps illuminated prior to this. When the steering cuts out I can't control the car as the steering is frozen and it is too hard to turn the steering wheel and can easily cause an accident. I am going to bring it to the dealer ASAP.
The contact owns a 2014 Honda Accord. The contact stated that while their family member was driving at 20 mph and attempting to make a left turn when the vehicle suddenly began to pull to the left independently. The driver ended up making a U-turn due to the failure and was on the other side of the road when the vehicle crashed into a tree. The air bag did not deploy. A police report was filed. The vehicle was towed, however, they were still waiting on the status of the vehicle's condition. The driver sustained bruising to chest area and medical attention was needed. The contact stated that they believed their issue related to NHTSA Investigation EA21001. The contact had not spoken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 15, 000.
Automatic Breaking System activated upon approaching overhead signs and metal type overpasses. This caused the vehicle to reduce speed significantly on highways and toll roads. Issue not inspected or confirmed by any garage or dealer as it’s random and hard to duplicate. Brake warning and collision lights activate upon false detection. Issue has been occurring randomly since we purchased vehicle. Dealer identified no recall for system issue.
A strange thing occurred while I was dropping my grandchildren to school on 3/30/22 at 8:45 AM. After dropping off the kids, as I started the car in the car drop off lane, there was no acceleration despite me hitting the accelerator, the car would not accelerate, and cars exiting the school parking lot backed up behind my car. Suddenly, the car accelerated in an uncontrolled manner on its own, brakes did not work, and all warning lights on the side of the dashboard came on. I steered the car towards an empty area and was ready to crash it into an obstacle to bring it to a stop. I tried to put the car in park but despite putting it in park, the car continued its acceleration forward. I also tried to turn off the car by hitting the start/stop button but the car would not turn off. The car accelerated uncontrollably for at least 0.3 miles. After this uncontrolled and automatic acceleration, the car came to a stop. I had the car towed to the Honda dealership. Honda dealership advisor told me that there was no recall on this model. However, a quick search on car message boards shows that this phenomenon of sudden and uncontrolled acceleration has been reported on 2014, and 2015 and 2016 Honda Accord model year cars as well. Fortunately, no children or their parents in the school were injured this time. I hope you will direct the Honda dealership to identify and fix the problem. I am afraid to drive the car without understanding the reason for this frightening experience. Dealership address is 675 State Avenue Emmaus PA 18049 Phone number 610-965-1365 Associate who is helping me is Michael Paxos
Car will randomly not start. Initially, the no start condition occurred once every couple of weeks. After a month or so it was happening multiple times a week. The car became so unreliable I was forced to get it repaired. Independent repair shop quoted me $350 for the starter repair (parts and labor). Multiple Honda service departments quoted me between $750 - $850 for the same repair. Each of the service managers from the three Honda dealers I spoke with told me that aftermarket starters did not perform well in this vehicle. After doing some research, this seems to be the case. I ended up replacing the starter at a Honda dealer whose service manager worked with me to get the final price to $650. This is a common problem with this vehicle and the repair cost me an extra $300 because the aftermarket starters are unreliable in this vehicle.
My son was driving and the car just shut down. When he tried to start the car it would not move no matter what gear you put it in ex. Drive,reverse. No warning lights came on. Had it towed to a Honda dealership and the said it was the transmission. I have not had any problems prior to this either.
2014 Honda Accord on its 3rd starter replacement, my last one only lasted 2 years. This is absolutely ridiculous this isn’t a recall because of how many complaints there are on this model and the fact that this is a Honda vehicle. Very disappointed. Will never buy a Honda again.
The black parts of the front grill is melting.
The back-up camera is no longer working.
ABS computer module has gone bad because of the way it was made and poses a hazard to the break system. I have noticed that I have to apply pressure to my breaks. I have called the dealer and this part is on back order, which means I am not the only one with this issue. There should be a recall on this part. I am afraid to drive my car with any passengers in fear my breaks won’t work. I ask that you take a serious look into this problem. I have been dealing with this problem for a year because despite the lights being on, no code was producing the problem until now. This started happening after I popped a tire, front driver side.
The EPS system has an issue that caused my car to stop on the highway. I was able to move to the side of the road but the car was jerking back and forth. The engine light and tire pressure sensor also infighter.
Developed starter issues. Replaced starter. Still considerable loud grinding noises when starting.
When trying to start the vehicle, sometimes the starter functions and sometime it doesn't. The car key has to be pulled out and inserted again and maybe this will start the car. After researching on line, this seems to be a common problem, but a recall has not been issued for this. This problem happens even after installing a new battery. Thank you
Driving home from work on an icy road, the Steering Failed. The Car would not turn left or right, I was on a highway, driving at 55 mph and had to stop the car. The dashboard lit with a Steering Fault indicator, After the failure. My safety was greatly endangered by the sudden failure, with no steering control I have had the entire steering rack replaced by my local repair shop. The selling dealer was not interested in any concessions to me, nor any admission of an existing service bulletin. I have the failed steering rack in my possession
The dealer says that there is NO problem because they can not replicate it while there but it but the problem has not gone away my rear view camera and my side camera do not work
The problem is with the ignition starter, I had it replaced in January 2022 because sometimes the car did not start when pressing the ignition starter there was a grinding noise. All other functions worked, headlights, radio, signals etc. but the car did not start. If the battery was jumped then the car started so there is power going to the car. After the replacement I had no issues until Sunday 3/27/2022 when I went to start my vehicle and got the grinding noise again. The cost was $550.00 to put in a new starter. Now this issue is all over Honda's website with complaints, so why hasn't anything been done about it? The wires need to have protection on them because of corrosion caused by winter conditions in the north where there is salt used on the highways. I feel a recall should be done on these models.
Abs module faulty causing abs light, brake light traction light power steering light and tpms light to all be on. A car pulled out in front of my car and as I attempted to brake the car it wasn't responding causing a very bad accident and totally my car due to poor handling and the inability to stop the vehicle
Ignition starter, I replaced the starter in January 2022, now it is doing the same - not starting sometimes. So many complaints on this issue and still no recall, why?
The power steering stops working while driving and steering becomes very difficult. The power steering warning light also goes on. Honda Repair in San Rafael has had my car 3 times for repair, and they also replaced the power steering at no charge. Unfortunately, the problem persists. As far as I know, Honda has not been able to reproduce the problem. It happens after at least 30 minutes of driving. When I stop the car and turn it off the problem clears. 1/23/22 was the last time it happened to me. The car is with Honda Repair now.
Windshield wiper motor has failed at approximately 26k miles. I own a 1997 chevy k1500 with 217k miles and the windshield wiper motor has never been replaced and still works. For my Honda to have this low of mileage and have this failure rate, I'm unsure of how to repair. Cannot find an aftermarket part at any of the local parts stores and am unsure of using factory remanufactured because of the failure rate being so soon, I don't trust the remanufactured and they never have good warranties and generally high in price from Honda.
My Honda Accord 2014 only has 55,5000 miles . For the last 3 months the starter is not working proper. In the last 3 months l had the battery changed, the rely switch changed. Still the problem was still there. Then a new started was installed on 1/ 18/22 . Many people with less miles are complaining about the started in their Honda Accord, and Honda is not recalling the starter. I am a single woman and l feel, l am, and everyone is being taken advantage of. My first and last Honda. I am shocked about the lack of service with Honda. My starter total cost with labor was almost $400.00
The rear view camera turns Black when put in reverse.
Electric power steering light came on just after vehicle startup. Steering was very difficult. When I attempted to turn the wheel, it shook and vibrated regardless of whether I was stopped or moving. Felt dangerous to drive because of the lack of control. In an attempt to resolve the issue, I stopped and started the vehicle several times, and the problem seemed to resolve after the 4 6th or 7th restart. I was then able to drive with no further incidents over a 25 miles drive with many turns. Now the next morning the warning light is back on, and the steering is once again very difficult and shaky. I've attempted dozens of stops and restarts, with rest periods between, but no luck in getting the power steering to work again.
My son and I were involved in a hit and run car accident last night my car was hit from both front and back, my son was sitting passenger and his airbag deployed however my drivers side air bag did not deploy during time of incident or at all.
The contact owns a 2014 Honda Accord. The contact stated that while his wife was driving, there was an odor of smoke detected in the rear seat. The driver pulled over, opened the trunk, and noticed flames emerging from the mat. The vehicle was engulfed in flames within fifteen minutes. There were no reported injuries. The vehicle was towed to an independent lot. A police report was filed. The fire department was on the scene to extinguish the fire. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact had previously had an aftermarket alarm system removed from the local dealer. The manufacturer was not contacted. The approximate failure mileage was 75,000.
THE STARTER IS MALFUNCTIONING AND THE VEHICLE WILL NOT START
The vehicle associated with the subject VIN is a 2014 Honda Accord Plug-in Hybrid. The high voltage battery has deteriorated substantially from the time the car was purchased by us as a new car. Specifically, (i) the high voltage battery no longer is capable of taking a full charge; and (ii) the high voltage battery does not hold a charge. Judging from (i) the car's dashboard gauge indicating level of charge; (ii) the dashboard gauge indicating miles of EV driving available; and (iii) actual miles that the car will drive in EV mode it is clear that the high voltage battery is more likely than not deteriorated to less than 50% compared to when it was new. Because the Plug-in Accord relies on the high voltage battery and can not function without the high voltage battery this level of deterioration presents a safety risk. Honda has issued a technical bulletin regarding the unexpected deterioration of these high voltage batteries. However, given the critical role these high voltage batteries play a recall seems in order.
It stated forward collision warning failed, all lights popped up.
On 11/18/2021 afternoon, once I turned on the engine, the steering was so tight and did not move at all. After that, the EPS yellow light indicator was appeared, so I turned off the engine and turned on again. However, the same symptoms appeared again, so I called the tow and dropped off my car at the body shop. After the body shop diagnosed my car, they said it might happen because of the software error and recommend to bring the car to the dealer since the malfunction issue is related with the software. So, I called the tow again and the towing company dropped my car at dealer on Sat. (11/20/2021). I went to dealer service center on Monday (11/22/2021) and the technician diagnosed that this was related to electronic power steering computer system (because the computer is so bad) not related to with the software of the driveshaft recall service (we got driveshaft recall service from this dealer a month ago) Since the steering is the main part of the driving, if it's malfunctioned, it will lead the serious injuries to drivers, passengers, and other drivers. This problem diagnosed by the dealer service center technician. No, it was not inspected by the manufacturer, police, insurance or other, but I called American Honda and explained about the issue. However, they just said because it's out of warranty, they can't pay the service. The car has been only 6 years and I never ever heard from other nor had have experience that the steering was not move because of the bad EPS computer system. There is no warning symptoms or message. It just appeared without waring on 11/18/2021 afternoon. (the car work properly in the same day of the morning). Because this problem is not made or cause by the driver, it is seriously unfair to pay the repair fee by the customer. Because America Honda used the malfunctioned computer part, they must pay the repair fee regardless warranty period. The report is pending and will be available by end of this Wed.
On 11/18/2021 afternoon, once I turned on the engine, the steering was so tight and did not move at all. After that, the EPS yellow light indicator was appeared, so I turned off the engine and turned on again. However, the same symptoms appeared again, so I called the tow and dropped off my car at the body shop. After the body shop diagnosed my car, they said it might happen because of the software error and recommend to bring the car to the dealer since the malfunction issue is related with the software. So, I called the tow again and the towing company dropped my car at dealer on Sat. (11/20/2021). I went to dealer service center on Monday (11/22/2021) and the technician diagnosed that this was related to electronic power steering computer system (because the computer is so bad) not related to with the software of the driveshaft recall service (we got driveshaft recall service from this dealer a month ago) Since the steering is the main part of the driving, if it's malfunctioned, it will lead the serious injuries to drivers, passengers, and other drivers. This problem diagnosed by the dealer service center technician. No, it was not inspected by the manufacturer, police, insurance or other, but I called American Honda and explained about the issue. However, they just said because it's out of warranty, they can't pay the service. The car has been only 6 years and I never ever heard from other nor had have experience that the steering was not move because of the bad EPS computer system. There is no warning symptoms or message. It just appeared without waring on 11/18/2021 afternoon. (the car work properly in the same day of the morning). Because this problem is not made or cause by the driver, it is seriously unfair to pay the repair fee by the customer. Because America Honda used the malfunctioned computer part, they must pay the repair fee regardless warranty period. Please see attached for the detailed information.
While driving on freeway at 65 miles an hour power steering went out for a few seconds and cause me to veer out of lane. Luckily no one was in the lane next to me. Several time when pulling into parking space and making a sharp right or left turn the steering will have the same issue. The car has not been taken to a dealer and no warning lights or other symptoms appear prior to the failure. The issue on the freeway was the week of 11/15/2021. The other issue has been happening for several months. This is a very serious safety issue and could result in death of me or my children and grandchildren. i am very hesitant to drive this car on the freeway which is very inconvenient.
The car randomly doesnt want to start. Its not the only time its happen.It has happened at least 15 times and i had only had this car for like 4 months
WHILE DRIVING THE VEHICLE, STALLING, AND BRAKING HARD THE ELECTRONIC POWER STEERING, VEHICLE STABILITY ASSIST, FORWARD COLLISION WARNING, ANTILOCK BRAKING SYSTEM, LANE DEPARTURE WARNING AND PARKING BRAKE INDICATOR LIGHTS ALL ACTIVATED. I TOOK THE VEHICLE TO MY MECHANIC WHO DIAGNOSED A FAULTY VSA MODULATOR CONTROL UNIT. WHEN I ATTEMPTED TO ORDER THE PART WE WERE INFORMED THAT THE PART IS BACKORDERED 3-6 MONTHS.
The power steering system of the car (68000 miles on odometer) abruptly stopped working while pulling away from the curb at the airport. Car was turned off and restarted; the steering warning light which had appeared went away. Steering worked well for a couple of weeks when it failed again while driving 60 MPH on the interstate. This was very scary and dangerous to myself and other motorists! Fortunately I was able to steer across lanes to right berm and stop. Car was restarted and taken to service location. The steering warning light was cleared and we were told to take the car to a Honda dealer. Honda dealer had car for over a week but could not get steering to 'act up'. For approximately the next 11 months, steering would randomly go off without warning. This happened in parking situations and also while turning on city roads. Eventually steering warning light could no longer be cleared by turning off motor and restarting. Honda dealer replaced entire steering rack and assembly for over $3500. Since steering system has been replaced, we have had no steering problems.
Starter not working all the time. Will not start engine. Constantly doing oil changes. Battery replacements too often. Won’t start.
Starter Grinds or Spins at Startup: The starter grinds or spins at startup resulting failure in cranking up the vehicle. This issue first appeared around 70K mileage. This is an intermittent problem that now is happening more frequently in recent times. It puts safety at risk in ALL emergency situations. Reference: Honda TSB 16-002
Total loss of steering control which happened suddenly without warning. Traveling at 70 MPH on US 75 20 miles south of Naples Florida. Car suddenly steered hard right. Unable to control steering. Collided with guard rail, then car turned hard left, crossed 3 lanes of interstate and came to stop in grass median. Turned off engine, turned it back on, then car was able to steer normally. It was lucky that there were no cars around me at the time. Accident happened at 12:30 PM 10/11/21. There were 2 people in car. Passenger side airbags deployed. Neck soft tissue injury to one person. Travelers insurance unable to arrange towing in timely fashion, so I pried the right rear fender away from the tire, with a Jack handle. Drove slowly to Honda in Naples, FL. They sent me to Supreme Auto Collision in Naples, where the car is located now. They have asked Honda to inspect it.
I just happened to be outside today, and noticed and discovered body rust on the rocker panels (both sides) near the rear doors (below doors and in front of rear tires). This would have had to begun a while ago, for me to be just now noticing visible rust and rust-bubbles today. I have also discovered this is a habitual rust issue specific to Honda and the Accord going back several generations, and apparently also habitual front-end frame and/or sub-frame rust issues. For the times I have had it at a Honda dealership service department, and their supposedly "vehicle inspection" to have been included with each service, no person at a Honda dealership service department ever mentioned any rust whatsoever. I purchased my Accord new in 2014, and has approximately 47,000 miles on it today (which of course, factory warranty has expired). It would seem obvious to me that Honda themselves had to always be aware of this type of issue. As I also discovered today via internet searching, that rust has been a Honda Accord issue for over 20 years. Their dealerships ought to be recommending, suggesting, or offering rust protection/rust preventative be applied when buying a new Honda (for a cost to the consumer of course). "Paint Protection" that come with new Hondas, isn't going to take care of nor prevent rust issues. I can't say I've ever been happy nor impressed with my Accord, and all the times I've had it at a dealership service department and mentioned the door wind/door window noise (and finding a "service bulletin" today specific to this on the NHTSA website, but no one at any Honda dealership service department (at least not in the Central Ohio area) has any concern nor interest in investigating anything at all mentioned by a consumer; they only want to change the oil, replace tires, replace filters, and replace wiper blade inserts.