NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2024 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I originally notified my dealer of concerns with my vehicles behavior while using cruise control and they verified that the systems were 'calibrated and working properly'. On a regular basis, my car will automatically and erroneously engage the vehicles brakes while driving, especially while using the automatic cruise control function. This behavior is far worse at night but has happened to me during the day as well and under all weather conditions. Typically, the gauge cluster will show a motorcycle or car being 'detected' on the screen before or at the same time this happens even though there typically is nothing there. Additionally, this may or may not be related. The entire driver assist system and cruise control are constantly failing to function and often show as 'unavailable' - the cruise control, lane keep, and auto stop features will stop working at random while in use constantly; seemingly heavily influenced by even that slightest adverse conditions - driving in the cold? 'System unavailable'. A rain drop hit the windshield? 'System unavailable'. Road is wet? System unavailable'. While I am able to stay alert and correct these issues as they are constantly arising, they should not be available for use on public roads as they at random cause the vehicle to operate in an unpredictable manner and create a significant hazard for other drivers on the road who may not be paying attention - it's not if someone will collide with the back of the vehicle but rather when and how severe - this vehicle should not be hitting the brakes when there is nothing to stop for and a system like cruise control should not constantly and randomly stop working while in use.
The mechanics at the Honda dealership reported the following on a vehicle that has approximately 27,000 miles on it: 1. The clutch assembly failed and requires a complete clutch kit replacement. 2. The crankshaft oil seal is leaking, which causes oil to be splattered around the engine bay as the crankshaft spins. 3. Timing chain tensioner cover is seeping oil. Honda provided a video showing the exterior of the vehicle only. The video did not show video evidence the clutch was faulty, or that any leaks were present. The safety of the driver and surrounding traffic was put at risk because the vehicle became unreliable (degraded powertrain performance) due to premature failure of the clutch assembly. Leaky crankshaft oil seal and timing chain tensioner cover are leaking lubricants onto hot engine surfaces, causing noxious fumes. These fumes entered the cabin of the vehicle, putting the health of the driver at risk. The problems listed above were confirmed by a service technician at the Honda dealership. The vehicle/components listed above have not been inspected by the manufacturer, police, insurance representatives, or others at this time. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The problem first appeared when the driver was driving home from New Jersey to Virginia on 3/15/2026. She experienced shuddering when the vehicle shifted from first to second gear, then second to third gear. A noxious odor was detected inside the vehicle. The vehicle was towed to the dealership on 3/16/2026.
I took my 2024 Honda Civic Sport to my local Honda dealership due to concerning issues with the steering. After diagnosing the problem, the dealership determined that the car needed a full steering rack replacement. They contacted Honda, who agreed to cover part of the repair, but I was told I would have to pay $600 out-of-pocket. Given the newness of the vehicle, I believe this is a safety defect that should be fully covered under a recall, as I should not have to pay for such a major issue on a nearly brand-new car.
The contact owned a 2024 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a six-vehicle crash on a major highway. The contact vehicle was crashed into twice on the front end and once on the rear. The contact stated that the contact's vehicle was the fifth vehicle involved in the six-vehicle crash. The air bags did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned a total loss by the insurance company. The contact was later treated at a local medical center. The contact sustained injuries to the right side, upper and lower back, and the neck. A Police report was filed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 37,082.
The cotter pin and washer nuts connecting the brake pedal to the brake booster are completely missing from my vehicle. Unsure if it was even installed when I purchased the vehicle in 2024. Noticed the issue last Friday the 13th of February, 2026. brought it into a dealership Tuesday the 17th of February, 2026. They diagnosed that the pin was completely gone, which if such was the case i am unsure as to how i’ve been driving the vehicle normally until Friday, but if its just not there then I have reason to suspect that it was never installed properly in the first place, and through normal wear and tear it finally decided to give? But that still wouldn’t explain why its completely missing, and not in the car.
At speeds 35+ MPH the steering has a “sticky” “notch” feeling making steering at high speed very difficult to do smoothly, especially when cornering. This has led to close-calls nearly resulting in accidents, but fortunately being avoided. I suspect it has to do with the steering rack issue that is a common complaint with this MY.
My Honda will randomly beep and slam the brakes but there is nothing in front of me, it has done this multiple times and getting to the point I’m scared it will cause an accident. When it happened the first time I thought maybe it was because it was slightly raining, but it will do it regardless of the weather conditions. It has happened probably 5+ times, and it’s starting to become more frequent.
The contact leased a 2024 Honda Civic. The contact stated that while driving at 70 MPH, and making a lane change, the steering wheel overcorrected the change due to the automatic lane corrector and swerved across two lanes inadvertently, and collided with a semitruck and then into a wall. The air bag deployed, and the driver's seat belt independently unlatched. The contact stated that the seat belt unbuckled at some point during the collision. The contact sustained face burns and lacerations, right arm/shoulder, and right side rib injuries. Medical attention was needed for the contact. A police report was filed. The vehicle was towed to a lot where the vehicle was deemed a total loss. The manufacturer was notified of the failure. The failure mileage was 22,083.
The contact owns a 2024 Honda Civic. The contact stated while driving approximately 15 MPH on a rainy day and pulling into driveway at the residence, the steering wheel became very loose and then very firm. The contact stated that the LKAS feature activated and independently steered the vehicle over to the right. The contact attempted to turn the steering wheel to the left, but the vehicle failed to respond. The contact stated that the brake pedal was depressed; however, the vehicle made an abnormal sound before sliding like it was on ice and crashed into two other vehicles parked in the driveway which did minor damages to both vehicles. The contact lost consciousness from the impact with the first vehicle for approximately one second. The contact stated that after crashing into the second vehicle, the vehicle temporarily returned to normal operation and the brake pedal was depressed; however, the steering wheel was still firm and unresponsive. The contact stated that no air bags deployed during the crash. The contact then called 911 for assistance. No medical attention was required because the contact had not suffered any injuries. The contact stated that a Police Report was filed. The local dealer was contacted and provided the contact a number to call however, the number was inoperable. The contact related the failure to NHTSA Campaign Number: 24V744000 (STEERING); for which the VIN was included. The contact stated that the local dealer was contacted several times over several months but was unable to provide the recall repair. The manufacturer was notified of the failure, and the vehicle was towed a collision center. There was no information if the vehicle was repaired. The failure mileage was unknown.
When using the backseat armrest and cup holders, if you have a hot coffee, to go, from let’s say Starbucks, no matter the size, it will come out of the cup holder in certain turns, when the car is moving. It’s spilled multiple times on my kids and a friend, who had scalding on their hands. This is very unsafe and the cup holders need to be deeper, they are very shallow, to hold to go cups, even sodas from McDonald’s will come out of the cup holders when the car is turning at medium speeds around corners, 30 MPH or so.
I was driving up a hill and all of a sudden, my transmission gave out, and I was rolling backwards on a hill. It was terrifying since the brakes barely worked as well. I was rolling down the hill and almost crashed, it was emotionally damaging and hope I never have to live through that again. I had AAA take the car to Honda, and they said that they needed to replace the transmission after only 10,000 miles. I could not believe it and they replaced the transmission since it was covered under warranty.
The android Auto keep cutting in and out disconnecting from the wired connection. Every 10mins
Cvt transmission unknown if can be inspected. Safety reason is I went to do a lane change on the interstate and pressed the throttle I hear the transmission make a loud noise and would not speed up even with me pressing more on the accelerator. Then 5 seconds later car finally started to speed up No I have brought car in prior to be looked at for the car jumping on slow acceleration they can’t get it to do it when I bring it in. Vehicle has been inspected was advised to change transmission fluid I did issue is still present. No there was no warning lights
NOTHING
The clutch system in my 2024 Honda Civic Sport Touring (VIN: [XXX]) failed completely at 8,126 miles, consisting of flywheel (#22100-5CD-018), friction disk (#22200-5CC-003), pressure plate (#22300-5CC-003), and release bearing (#22810-57A-006) - the exact parts Honda identified as defective in TSB 22-017 due to supplier production issues causing premature friction disc wear. The failure created immediate safety hazards including complete loss of power transmission in traffic, inability to accelerate or maintain speed, unpredictable gear engagement, and risk of being rear-ended when the vehicle suddenly lost power on busy San Diego roads, forcing an emergency roadside stop and towing. Mossy Honda Lemon Grove confirmed the failure (RO# [XXX]), documenting excessive heat causing excessive wear with hot spots all around pressure plate and clutch disc measuring only 5.24mm. Honda denied warranty coverage claiming user error without evidence, and Honda Customer Relations (Case #[XXX]) has provided no substantive response despite these being known defective components. Warning signs first appeared at approximately 4,000 miles with clutch slippage during uphill parking, progressively worsening to include burning smell, difficulty engaging gears, and slippage under normal acceleration before complete failure at 8,126 miles, though no warning lights appeared as manual transmissions lack clutch monitoring systems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Numerous defects in my 2024 Honda Civic Sport. I leased this vehicle in January 2024 for 36 months (with a $4,675 down payment and $284.62 monthly payments). From early in the lease, the car has been plagued with serious problems. Below is a chronological list of the issues my vehicle has experienced: Gearbox replacement – Feb 3, 2025 (12,792 miles): The vehicle’s transmission/gearbox failed catastrophically and was replaced under warranty. Axle boots replacement – Feb 19, 2025 (13,384 miles): Soon after, the front axle boots were found to be defective (leaking) and were replaced. Climate control panel failure (moisture damage) – Mar 6, 2025 (13,892 miles): The climate control and infotainment panel stopped functioning due to moisture intrusion and had to be replaced. Refusal to diagnose vibration issue – June 27, 2025 (18,116 miles): I reported a persistent and concerning vibration during driving (which could indicate an unresolved powertrain or suspension issue), but the dealership refused to perform a diagnostic or address it, returning the car to me without resolution. Steering wheel damage & falsified report – June 30, 2025: During a service visit, dealership personnel damaged the steering wheel and then provided a false report that inaccurately stated the damage was pre-existing, instead of taking responsibility. Ongoing audio system malfunctions – (continuing issue): The car’s audio system suffers from frequent USB/Bluetooth disconnections, which have persisted despite multiple service visits. The car's lane assist is triggered at random during drives almost causing several auto accidents. Every one of these issues is documented through repair orders and correspondence. I have maintained a file with all relevant service records, emails with the dealer (Honda of Van Nuys), and photographic evidence (such as photos of the steering wheel after the damage on June 30, 2025). These docs are available
The contact owned a 2024 Honda Civic. The contact stated that while driving at approximately 30 MPH, an abnormal loud explosion sound was coming from the vehicle. The contact managed to pull over to the shoulder of the road, and upon inspection, the dashboard began to emit black smoke. The contact stated that as he and a nearby pedestrian had backed away from the vehicle from opening the vehicle door, it had caught on fire. The local fire department arrived on the scene to extinguish the fire and filed a report. In addition, the fire department stated that the fire may have occurred in the transmission. No police report was filed. The vehicle was towed to a tow lot where it remained. The vehicle was deemed a total loss. The contact was seen by EMS and sought medical attention for migraines/Headache's, loss of hearing in his right ear for several days, panic attacks, anxiety, and loss of sleep. The local dealer was contacted however, no assistance was obtained. The manufacturer was made aware of the failure. The failure mileage was approximately 17,000.
Warning all saftey features have been deactivated. Take to dealer asap. Dealer checked twice and fo not find problem. Warning is intermittently. Happens every once in a while.
The contact owns a 2024 Honda Civic. The contact stated while driving 30 MPH, the Forward Collision Avoidance system became inoperable. The contact stated that whenever the vehicle was close to another vehicle, the vehicle inadvertently accelerated, with the Forward Collision Avoidance alert warning light illuminated. The contact had to forcefully depress the brake pedal to stop the vehicle. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 13,000.
I have been waiting for a recall to be assessed since October. My dealership is still “waiting for parts”
UNKNOWN
The contact owned a 2024 Honda Civic. The contact stated that while the daughter was driving approximately 70 MPH on the interstate, the steering wheel had malfunctioned and the driver was unable to properly steer the vehicle. The contact stated that the vehicle erroneously drifted into the right lane and crashed into the driver's side of a second oncoming vehicle and causing the vehicle to experience a tail spin before crashing into a guard rail. During the crash, both the driver and front passenger sustained minor bruises, and the vehicle was destroyed. A police report was filed at the scene, and the vehicle was towed away. The cause of the failure was not determined. The contact indicated that the vehicle was included in the NHTSA Campaign Number: 24V744000(STEERING). The VIN was not available. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 17,000.
The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The adaptive cruise control is the safety issue. It creates danger for both me and for others. Traveling at speeds approximately 65-70 mph the car suddenly brakes very hard. Causes me and my passengers to be jolted extremely hard. Its happened 3 times, I was fortunate enough to not have anybody traveling behind me. If a car was to be traveling behind me at a safe distance the sudden braking would cause them to rear end me. I can only imagine how horrible the injuries could be. The problem has not been reproduced or confirmed by dealership. I have an appt. scheduled March 4.2025 at the local Honda dealership. There was no warning lamps that came on. There was no messages also no symptoms prior to these incident.happens for unknown reason. This issue has occurred on 3 separate occasions. The most recent one was on Feb.17, 2025.
Hello. My 2024 civic sport had an automatic brake system that failed to operate correctly. As a result of being blinded by the sun that brake system could have potentially prevented the accident in question. Instead, the system did not deploy and the car ended up totaled with both air bags deployed after just a 20 mph fender bender. If the intended systems worked as they were designed, the accident wouldn’t have happened in the first place.
Every time I get in the car at some point in my drive, all of my safety features kickoff. Basically my ADAS. I can’t even use cruise control. There’s a huge safety issue because I was on a snowy road and my traction control was not on cause my Civic to lose control. Good thing I recovered it and no accident. I can drive 5 miles down the road or 200 miles, but at some point it will kick on. I have looked this up, and thousands of Honda owners are having this issue. I took my car to the dealership and they did a diagnostic on it and cannot tell me what the issue was. The dealer was Prescott Honda in Arizona. THOUSANDS owners are having this issue.
While driving the steering felt stiff to turn left or right and i would hear what sounds like a screech.
Dealership has not performed recall and are telling me that it may be over two months for them to get the parts needed to make the repair.
The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
* When I turn the steering wheel, especially when parking, there are noise coming from the suspensions, especially as if they are coming from the head of the suspensions.
The contact owned a 2024 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING). The contact stated that while parking in reverse, the steering wheel seized and lost control of the vehicle. The vehicle then accelerated independently and crashed into a wall where it came to a stop. The driver-side and passenger-side air bags did not deploy. The contact suffered injuries to the left leg and the back on the left side that did not require medical attention. The contact was uncertain if a police report was filed. The vehicle was towed to a dealer but was not diagnosed or repaired. The vehicle was then towed to the residence and no longer driven. The insurance company was contacted and pending results. The manufacturer was not made aware of the failure. The failure mileage was 2,000.
The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
I’ve taken my car to the dealer multiple times for an issue with steering and a loud clunk in my front end that wasn’t there when I bought it. I’ve constantly been told it’s normal or nothing is wrong but it’s becoming a real concern for me to drive I’ve almost been veered into oncoming traffic because the car wanders and steering doesn’t react very well. I’ve tried switching wheels and tires and still same issue. I need help because this car is unsafe to drive.
Nothing happened. Am still waiting for the steering column that was recalled to be inspected/replaced. I called the dealer in December of 2024. They said they would call when the parts were available. Still waiting as of June 23, 2025.
The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the vehicle became difficult to maneuver. There was no warning light illuminated. A dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was unknown. Parts distribution disconnect.
In Dec 2024, I began to hear a noise under the car. I dropped off the car for the recall and to see if they could figure out the issue. Recall was completed and no issue found after blowing out the dust shield around the brakes. 1 week later, the problem came back sounding a little different. We found a plug in the aluminum pan under the car. After removing it, the original noise returned (may not have been noticeable because the other sound was louder). I took it back to the dealership. They could not find anything specific, but tightened up something in the front end suspension. The noise came back 30 miles later. So I took it to a different dealership last week. They found that the splash cover was missing a screw. So that must be it right? No 5 minutes after I left, the sound returned. Tuesday 2/4 I took the car back. After a longer inspection, they determined that the sway bar links were bad on both sides. So they replaced them. The car ran okay for the 1st day or so. I heard a couple squeaks but I just figured it had something to do with the replacement parts. As of today, the noise has returned as it was before. I will update, but this seems to be suspension related/faulty suspension parts.
Windshield wiper motor failed under cold conditions without warning. Vehicle is not safe to operate in adverse weather conditions due to failure of part. Issue has been formally diagnosed by OEM service center.
My car is fine, it just tat i can't register my car becuses of the recall I have been waiting for the parts for more than a month
I got a message about recall in October, I brought my car to my Honda dealership then but they didn’t have the appropriate part and told me it’ll be there mid November. I brought my car again a couple of days ago but still they didn’t have the part, so I’ve been driving with thud recall for over a month. My steering wheel makes a noise when turning.
Safety recall notice received in November, 2024. Called dealership (AutoNation Honda) November 27 to make appointment for repair and was told the necessary part was not in stock and would receive a call back. Upon not hearing back, contacted dealership again on 12/16, with no results. Contacted dealership again on 1/8/2025 and was told I was on list of recalls and would call me when they get to me. Contacted dealership again on 2/5, with no results. E-mailed American Honda's Customer Support on 3/13. Received a phone reply on 3/17 and told to just wait because I could not detail any present symptoms.
The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Big star Honda has refused to service my recall replacement. They have confirmed and scheduled multiple times only to tell me when I arrive they can no longer provide part . I was told I would be called within a few days , and that a part would be put aside for me. It’s going on three weeks where I have not been contacted or serviced
The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda Civic. The contact stated that while driving at various speeds, the Forward Collision Avoidance system was erroneously activated, causing the vehicle to abruptly stop in the middle of the road. The contact stated that during the failure there were no other vehicles or objects nearby. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 8,000.
The contact owns a 2024 Honda Civic. The contact had received notification of NHTSA Campaign Number: 24V744000 (STEERING). The contact stated that while driving at an undisclosed speed an abnormal sound was coming from the front of the vehicle. The contact stated the sound was heard while turning to the right or left. There was no warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the steering gear box needed to be replaced; no repairs were made, but the part was greased. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 8,000.
The contact owns a 2024 Honda Civic. The contact stated that while driving approximately 35 MPH while exiting the freeway and making a sharp right turn the steering malfunctioned causing the vehicle to drift to the left and off the road before crashing into a directional sign. The contact indicated that the steering did not respond while turning the steering wheel as the vehicle drifted off the road. No injuries were reported. No police report was taken. The local dealer and manufacturer were notified of the failure. The vehicle was later driven to the dealer for body damage repairs to be performed. The cause of the steering failure was not determined. The contact was informed that the vehicle was included in the NHTSA Campaign Number: 24V744000(STEERING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 10,900.
The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Brand new vehicle and already having issues with steering. The steering wheel takes a lot of strength to steer, at first I thought it was an issue of me getting used to the car but a few days into having the car the recall notification came. I also compare it to multiple civic car my co workers own, it was not the same steering. The vehicle I test drove (hybrid civic - sport touring) was not the one I purchase which was definitely my mistake for not comparing them both. Dealership has been unresponsive, at first I tried calling and would hang up on me telling me the VIN was not valid. I attempted to reach the service desk with no luck. I finally went in person (I can provide names if needed of associate in service) and the advisor who helped me told me Honda was not fixing recalls after cars were purchased, only if they are unsold on the lot. He kept telling me to not worry about it and to trust him (total stranger who did not bother to look up the recall or inspect the vehicle). I repeated my self to make sure I understood him correctly and I asked again as plainly as possible: does Honda not intent on fixing safety recalls? and he told me no, not once the vehicle has been sold. I have been doubting myself for purchasing this car instead of the Subaru Impreza and now I hate myself the more for it, after this. The vehicle is exhausting to drive, I have a long commute to work 52 miles one way. I needed a vehicle to be safe and comfortable in. This was not it.
I purchased my 2024 Honda Civic Sedan Touring just over six months ago and have been dealing with an ongoing issue with the front driver-side window that remains unresolved despite multiple repair attempts. The first problem occurred when the car had only around 2,500 miles on it. The window began getting stuck while opening or closing, making it difficult or impossible to operate properly. I brought the car to the dealership, where they diagnosed the issue as a faulty window regulator. They replaced the part, assuring me that the problem was resolved. However, less than a week later, the same issue occurred again. This time, the front passenger-side window also malfunctioned on one occasion, displaying similar symptoms. I returned to the dealership, and the service team initially suggested swapping parts from a new Civic on the lot to troubleshoot the issue. Ultimately, they decided to replace the left front driver window switch instead, claiming the problem was caused by erroneous operation/"overuse." This explanation seemed implausible, as the vehicle was only a few months old, had been driven minimally, and the windows were operated under normal conditions. Unfortunately, just days after this second repair, the driver-side window failed again, marking the third time this issue has occurred. The car now has approximately 2,950 miles on it, and I have not yet returned to the dealership, as I am frustrated by the repeated failures and the lack of a permanent solution. During previous visits, the service department mentioned that the foreman would need to inspect the vehicle, but this is concerning because the car has already spent 13 days at the dealership over the last 24 days for this recurring problem. The persistent failure of the driver-side window, coupled with the passenger-side window showing similar symptoms, raises concerns about a potential defect in the vehicle’s window system or its associated components.
Data synced from NHTSA on May 4, 2026