NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2025 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I was driving merging onto the freeway and my sunroof completely shattered, no car was in front of me so, nor was I driving under a bridge, it just completely shattered. Looking as if someone grabbed a hammer or punched it, I know a rock wouldn’t shatter it, maybe crack but no it shattered. The glass looks like it lifted too , not caved in , so almost as if there was too much pressure as well. Have seen similar cases , not sure if any have reported but yes I have seen similar issues occurring. Thankfully I had my headliner closed , so the glass fell on there I had to pull over and figure it out, I did not touch the glass at all, as I’m currently having my Honda Dealership look at it. Just hope it doesn’t happen to others
A complaint is being filed regarding a **2025 Honda Civic** involving failure to diagnose and repair a safety-related suspension defect during the warranty period. While under warranty (~20,000 miles), a **clunking noise from the rear suspension** was repeatedly reported to Tamaroff Honda [XXX] ). Despite multiple service visits and complaints to both the dealership and American Honda (Case #XXX and #XXX), no proper diagnosis or repair was performed. After continued inaction, another Honda dealership identified a **broken rear shock absorber with an active fluid leak**, a safety-critical defect affecting vehicle stability and control. This condition existed and was reported during the warranty period but was dismissed. There is also a pattern of complaint mishandling, including lack of follow-up and unresolved case activity. Requests for service records and complaint documentation have not been fulfilled. This complaint requests investigation into the safety risk and failure to diagnose and repair a known defect during warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving, the steering wheel suddenly became stiff and difficult to turn, making it hard to control the vehicle. This happened unexpectedly and created a serious safety risk, as I could have lost control and caused an accident. At the same time, the braking response did not feel normal, which made the situation even more dangerous. This issue has occurred despite previous repair attempts, and the problem remains unresolved. I am very concerned about the safety of this vehicle and the risk it poses to myself and others on the road. No warning lights appeared before the issue happened.
The electric power steering is malfunctioning. At highway speeds, steering becomes sticky. It is difficult to make small adjustments (such as to stay within the lane), leading to overcorrections to compensate. I worry that the stickiness and associated overcompensation may lead cause a crash if it persists. The issue has not been confirmed by a dealer or service center nor inspected by manufacturer, police or insurance company. However, I have called Honda and it is a known issue. There is already a recall for 2022 to 2025 Honda Civic's for this problem in the electric power steering, but my car is not currently included in the recall. I did not have any warning messages. I first noticed this issue on 3/9/26 when my car had ~12800 miles on it.
This vehicle suffers from phantom braking. With the adaptive cruise control set, at times, in the display of the instrument cluster, the display shows a semi, motorcycle or car that is not there in real life. When this happens the car applies the brakes and starts slowing down. Sometimes this is bad enough that the collision warning message comes on and the brake application is very aggressive. The type of weather or road surface does not seem to matter. It seems to be very random. This happens once a week. Not just on the date provided below.
I was turning into a parking space in my 2025 Honda Civic Hybrid Touring, in a plaza area. As I depressed the brake, I felt some pressure, but then all of a sudden it went straight to the ground, which caused my car to go over a landscape median, and hit the tree in the middle of it, causing my car to hit a stationary vehicle on the other side to the right, which in-turn caused my car to flip on it's drivers side. All of the airbags deployed and my driver's window was broken. My arm was injured and scraped but not broken. As I was waiting for the EMTs while sitting there, I noticed a warning circle with Bright Red Bold Letters that said BRAKE in the middle. My only thought was to shut the car off immediately. The manufacturer and insurance have given me a runaround regarding having someone to investigate/inspect the brake system, no success so far. I have a few days left for the insurance to hold it, being that it's been deemed a total loss. The CHP report is still not out. Hopefully the insurance will give me an extension for the hold. I had reported this by phone to NHTSA on 2/13/2026 and they did give me a claim number, but I don't see anywhere where I can add the claim number.
The contact owned a 2025 Honda Civic. The contact stated that while driving at an undisclosed speed into a parking spot, the brake pedal was depressed and went to the floorboard. The vehicle failed to come to a stop. The vehicle drove over a parking median in front and struck a tree. The contact then attempted to steer the vehicle to the left, but crashed into another vehicle on the passenger side. The vehicle flipped onto its driver's side, where it came to a stop. The message "Brake" was then displayed. The air bags deployed, shattering the front driver's side window. OnStar came on the speakers and informed the contact that help was on the way. The EMT arrived, and the contact was able to exit the vehicle through the sunroof. The contact sustained injuries to her left shoulder and arm, as well as a sore neck and stomach. Medical attention was received. A police report was filed. The vehicle was towed to a tow yard, but had not yet been deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.
The infotainment system stopped working and the dealer said parts were on back order and that they have no eta for the replacement parts. It's been two months.
I am filing a formal safety-related complaint regarding my 2025 Honda Civic Sport Touring Hybrid and the performance of its driver assistance systems. This vehicle uses a camera-only driver assist and lane keeping system. I previously owned a 2018 Honda Civic Touring that used both radar and camera. The earlier radar+camera system performed significantly better, maintained the lane more accurately, and provided smoother, more predictable behavior. The 2025 camera-only system frequently: – drifts within the lane – loses lane tracking unexpectedly – requires frequent driver intervention – feels less stable at highway speeds In my opinion, the newer vehicle’s system represents a downgrade in functional safety compared with prior-generation Honda systems. This change was not disclosed during the sales process, and many owners may assume newer models offer equal or better driver-assist performance. My concern is that removal of radar and reliance on camera-only sensing has resulted in degraded lane keeping performance that could increase crash risk due to unexpected disengagement or poor lane centering. I request this information be reviewed as part of consumer safety monitoring of driver assistance systems. I request this information be reviewed as part of consumer safety monitoring of driver assistance systems.
“Collision mitigation system problem see dealer” warning! Once at unknown mileage around 6,000 and once at around 10,000 miles. Random vehicle braking around 6-8 times in 12,000 miles with no reason. Braking happens while in cruise control. Both times that the warning messages appeared it was along with warnings for adaptive cruise control, automatic braking, lane departure, lane keep assisting. Many warnings all flashed consecutively with the final warning about collision mitigation system problem see dealer.
Warranty work has not been completed and I have had this issue for months.
Summary of the Issue: My 2025 Honda Civic Sport Touring has experienced repeated windshield cracking without any impact, debris strike, or external cause. This raises serious concerns about windshield integrity, structural safety, and potential manufacturing defects. ________________________________________ Incident Details First Windshield Crack – March 2025 •Around March 2025, the original windshield developed a crack with no impact to the glass or vehicle. •The crack originated at the lower left-hand edge of the windshield. •Honda replaced the windshield at a cost of $1,623.96, which I had to pay. •The crack appeared spontaneously and spread quickly. Second Windshield Crack – December 24, 2025 •On December 24, 2025, the replacement windshield also cracked without any impact. •This time, the crack began at the top right side of the windshield. •I discovered the crack when approaching the parked vehicle; there was no event that could have caused damage. ________________________________________ Safety and Financial Concerns •The vehicle is still under the manufacturer’s warranty and has only 16,653 miles. •The cost of windshield replacement is extremely high due to required ADAS camera recalibration, which is mandatory for safety systems to function properly. •Repeated spontaneous cracking raises concerns about: oStructural integrity of the windshield oPotential manufacturing or design defects oCompromised performance of ADAS safety features oRisk of sudden visibility obstruction while driving
the car has a major water leak causing excessive water around the sunroof and back rear windows. it’s causing the vehicle to fog up which causes a impairment for seeing outside and what’s around. over night the vehicle windows freeze up and become extremely wet and get into electrical components. the sensors stop working and no longer activate until the car “drys” up. this takes several days. previously the car had to be taken to the shop. the hybrid battery is still having problems and is draining most of the gas out. this vehicle is a extreme safety hazard to the excessive fog. the defroster does not help with anything. i have taken it to the shop 2 times & requested a buy back from honda corporation which was denied.
While driving on the highway, I attempted to accelerate to safely merge into an adjacent lane when the accelerator pedal became stuck in the fully depressed position. The vehicle continued accelerating and the pedal would not release. I applied the brakes and exited the highway at the nearest exit, brought the vehicle to a complete stop, placed it in park, and turned the engine off. After restarting the vehicle, the accelerator pedal remained stuck. I had to manually pry the pedal up from the floor. There were no loose objects or aftermarket floor mats present—only properly installed Honda factory floor mats. This appeared to be a mechanical failure and presented a serious safety risk.
The wiper blades accumulate ice during winter weather driving making visibility nearly impossible and dangerous.
Vehicle experienced sudden and complete loss of engine power while driving in active NYC traffic. Without any warning lights or prior symptoms, the engine shut off mid-motion, the accelerator became unresponsive, and the car stopped moving in the middle of a busy roadway. I lost all propulsion and had to activate hazard lights while stuck in live traffic. This created a severe safety hazard for me and surrounding vehicles. The vehicle could not be safely moved, and no police or roadside support was able to reach me for over an hour. This incident placed me at high risk of being struck by oncoming traffic. This is the second major failure with this vehicle. On Day 2 of my lease, the car experienced multiple system malfunctions related to an open recall, causing the vehicle to fail on the highway. That recall repair did not prevent this new failure. After this most recent incident, AAA diagnostics showed the vehicle was not drivable, and the dealership later informed me that the failure involves a deeper fuel system/high-pressure pump issue. They stated there is no guarantee the vehicle will operate normally even after repair, yet on 12/10/25 they attempted to return the car to me and told me to continue driving it despite knowing the defect is safety-related. As of today, I have been without a safe vehicle for over 10 days, and neither the dealership nor Honda Corporate has provided a loaner or safe transportation. My initial safety case with Honda was also prematurely closed without my knowledge, and multiple attempts to escalate to a supervisor were unsuccessful or delayed. A vehicle that stalls without warning at speed is an extreme safety hazard, and this defect remains unresolved. I am reporting this because the vehicle has failed twice under dangerous conditions, and the manufacturer has not ensured that the vehicle is safe to operate.
While driving on Rt.119 through Uniontown PA, I was going 60-65 mph on a four lane road passing a cat on the right. I was about 3/4 of the way passing the car when three emergency braking kicked in and applied full braking. The road was straight, there was no vehicle or other obstruction in the road. This happened at approximately 3:30 P.M on 11/14/2025 with overcast sky and dry conditions. This caused the full sized tractor trailer behind me to lock up his brakes to attempt to not hit me. The only thing I can think of that kept me from getting hit, was I was able to hit the gas pedal.
The engine and electrical/power train system malfunctioned, causing the vehicle to stall, shut off, and shake without warning. The failure results in complete loss of power and inability to move the vehicle. This defect has occurred multiple times and has been inspected by the dealership over five occasions, but the problem has not been fixed.
My car is experiencing steering problem- it is sticking and makes it hard to steer, I took it to get diagnosed today and I was told I need a new steering gear box because it is faulty. This is a common recall for the year make and model car I have and I was told that my vin number doesn’t not have any recall yet it is still experiencing the same exact problem as the recall. The car is a year old but it’s been going on for months and I assumed it was normal because it’s never been mentioned until I found out about the recall and brought it in specifically for that reason
On November 5, 2025 a few dash errors came on, they were: 1. Brake hold system problem 2. Vehicle stability assist problem 3. Emission system problem 4. Road departure mitigation system problem 5. Collision mitigation system problem 6. Lane keeping assist system problem 7. Adaptive cruise system problem 8. Hill start assist system problem 9. Tire pressure monitor system problem I called the dealership on 11/5/25 and made a service appointment for 11/6/25. The dealership looked over the car and stated that the code the car was throwing was "Low Fuel Pressure". The dealership stated that they do not know why the code was present as the car showed signs of issues, they cleared the code and released the car back to me on 11/6/25. On 11/24/25 while driving on a major highway the car stalled about 8-10 times. I contacted the dealership and went right into the dealer on 11/24/25. The dealership kept my car and issued a loaner vehicle to me. On 11/25/25 I received a call from the dealership stating that the high pressure fuel pump would need to be replaced. The fuel pump was replaced on 11/26/25 and the service manager called me stating that they would keep the car to test drive and monitor it for further issues. On 11/28/25 I received a call from the service advisor stating that upon further checking the car they have located a transmission leak and found large chunks of metal in the transmission. The service advisor stated they would reach out to Honda and get the recommendations on fixing the problem. On 12/1/25 the service advisor reached out to me and stated that Honda recommended they clean the leak and release the car back to me. The service advisor stated that they were not happy with this outcome and then reached out to their district representative, the district representative recommended that they clean the leak, test drive the car for about 20-30 miles and send photos of the chunks of metal in the transmission. I am now waiting to hear back.
Continental ProContact RX 235/40 R18 91W DOT 1A3 OFBK7W 25 Honda Civic Touring Hybrid 4 mths old, 2300 miles brand new car On Sun Oct 19 approx 11:30am traveling on I95 N at SC/NC border this Conti tire mounted on LR blew out suddenly causing the 25 Honda to fishtail on the hwy. I gained control of vehicle and safely pulled to the side of I95. Honda Roadside refused to tow the vehicle because local Honda dealers were closed on Sunday. I called AAA and towed to car to local Walmart in Dillon SC who mounted a different brand but correct size tire. I completed my tiip to Arlington VA. The Walmart service manager showed me the tire where the inside sidewall had completely detached from the main tire tread but was in one piece separated from but but still on the rim. Based on this incident these tires are UNSAFE AND SHOULD BE RECALLED ---HONDA SHOULD BE SANCTIONED FOR ALLOWING THEM TO BE INSTALLED ON THEIR NEW CARS
Vehicle: 2025 Honda Civic Touring Hybrid - Continental ProContact tires On Sun Oct 19 11:30am while driving N on I95 at SC/NC border at hwy speeds in heavy traffic the LR tire/rim exploded causing the car to spin out and nearly cause a serious accident. I was able to bring the car under control and pull to the side of the road. The car was nearly new 4 mths old w/2300 miles. The tires/rims were in new condition. Honda roadside service refused to tow the car under their roadside policy. I called Triple A and paid out of pocket to have the car towed to Walmart who installed an off brand tire of the same size that I was able to continue to Virginia. While examining the tire/rim at Walmart service they showed me how the complete inside sidewall of the tire completly separated in 1 piece from the rest of the tire/rim. THESE CONTINENTAL PROCONTACT TIRES ARE A DANGEROUS SAFETY HAZARD AND HONDA SHOULD RECALL THE VEHICLES AND REPLACE THEM WITH A DIFFERENT BRAND, PREFERABLY MICHELIN. I've contacted Honda USA customer relations and so far they have refused to take any action or cover my tow & temp tire replacement cost nor accept responsibility to replace the dangerous Continental tires. I currently have the bad tire in my possession for Honda/NHTSA inspection.
While driving at highway speeds with the Adaptive Cruise Control system active, the system is causing the vehicle to come to a complete stop to avoid a collision that does not exsist. In all cases when this has occurred, there are no other vehicles on the road. This inlcudes in front, beside or coming toward me from the opposite direction. When this does occur, the screen does show a vehicle icon as if it is detecting a vehicle in front of me but there is none. Since purchasing this vehicle in May 2025, this issue has occurred 6 times. I have brought this to my dealers attention during my most recent visit and was advised Honda was working on an update to resolve this issue but I have not received any communication from Honda indicating a recall was coming or an update to resolve.
Steering wheel coating is peeling off on my 2025 Honda Civic, VIN 2HGFE2F51SH537065. This appears to be a manufacturing defect. The dealership did not resolve the issue. Requesting investigation.
While utilizing adaptive cruise control in clear weather, the system will harshly brake when there are no obstacles or vehicles ahead. I have almost been rear ended on numerous occasions due to unexpected braking while at highway speeds. I have not gone to the dealership yet, but intend to do so. During these braking events there are no other warning lights, and no other visual or audio alerts.
The contact owns a 2025 Honda Civic. The contact stated while driving approximately 64 MPH, the Forward Collision Avoidance system unintendedly activated without a person or a vehicle nearby. No warning lights were illuminated. The failure reoccurred on several occasions. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was undetermined. The vehicle was not repaired. The vehicle was taken back to the dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The contact researched and was made aware of a Class Action Lawsuit associated with the failure. The manufacturer was notified of the failure. The failure mileage was approximately 6,555.
This car is have been giving me issues for months even tried to trade in for months but got denied this is an safety hazard i can lose my life but the steering power is bad is tight the braking system is sensitive everything is difficult and expensive it’s killing my pockets which why I can’t pay my car note and why should I pay for a car that’s not safe ! I want to be put another vehicle
While driving my 2025 Honda Civic at normal highway speed, a small rock struck the windshield and caused an immediate crack that spread rapidly across the glass. The impact was minor and would not typically result in such extensive damage on other vehicles I’ve owned. The vehicle is equipped with Honda Sensing, requiring OEM glass and camera calibration, but the windshield is on national backorder, leaving me without a safe and properly functioning windshield. I am concerned that the windshield glass on this model may be unusually fragile or thinner than industry norms, resulting in an unsafe condition where small road debris causes significant cracks, obstructing visibility and disabling advanced driver assistance systems. Other Honda Civic owners have reported similar issues online, suggesting a potential design or material defect.
A brand-new 2025 Honda Civic Hybrid sold by Lehigh Valley Honda had inoperative front and rear windshield defoggers immediately upon delivery. The defect caused persistent windshield fogging, severely impairing visibility in rain and cold conditions. The selling dealership refused to perform warranty repairs and stated the issue was in all Hondas. The vehicle was unsafe to operate due to impaired visibility, creating a potential crash hazard.
Unusual steering wheel noise.
The paint chips off and scratches too easily which is apparently known by others. The lack of paint can cause issues with the environment and cause the car to rust.
Purchased a new 2025 Honda Civic, at around 9,000 miles, experienced rough idling and concerns for stalling upon turning on the vehicle. On park position multiple dash lights/warnings appeared, dark grey smoke and the smell of sulfur came from the exhaust. The rough idling made a crack on my engine cover due to the shaking of the car. Took to dealership and they found active misfires on 2 cylinder fuel injectors which lead to damaging 2 spark plugs. Dealership repaired and replaced issues.
While driving slowly and turning the steering wheel, I hear a crackling or popping sound, similar to a “crunch” or “creaking” noise. The sound seems to come from the front and rear area, especially noticeable during low-speed turns (like parking). After I check with Honda dealer they replace Front strut bearing but after replace it. It still making noise.
The contact owns a 2025 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the recall part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, an appointment was scheduled with the dealer for the recall repair of NHTSA Campaign Number: 24V763000 (Fuel system Gasoline). The contact stated that the message "Warning - Range in Fuel" was later displayed. The contact stated that there was approximately 3 quarts of fuel in the vehicle. The contact was unsure whether the message indicated a failure or the remaining fuel mileage range. The manufacturer was not made aware of the issue. The failure mileage was 1,567. Parts distribution disconnect.
Suspension problem passenger side right front strut defect got replace 1month after purchasing the car 5month later driver side rear strut blew leaking and got replace by dealer Seat problem from day 1 driver seat making popping noise from seat mid back area every time move even slightly dealer say it’s normal The Most concern problem still not fix Steering problem First it make a weird noise when turning steering wheel at low speed then slowly started to have sticky steering while stopped went to dealer multiple time for steering issue and it was never fix and still not fix I was told it’s normal and no recall on the car every time when obviously something is wrong and now problem seem to get worst slowly Please help as it looks like dealer won’t do anything with this one until recall happen and the car is only 15000mile with so many issue over about 6month ownership
When traveling with cruise control enable the vehicle random slams on the brakes by itself even when their is no vehicle present in front. This has happened mutiple times on the highway and interstate. It has almost gotten me rearened from a vehicle deiving behind me. This is extremely dangerous. I made the dealership aware of the issue and they refused to address it.
The floor of backseat is extremely wet, despite all windows and doors completely shut at all times. When I accelerate and brake hear a slushing sound and braking to slow down causes my car to rattle and shake slightly.
Car was purchased new on Jan 16,2025. On Feb 25,2025 the car spontaneously burst into flames while driving on the highway during rush hour traffic. Car was pulled over to the center median and exited while flames were engulfing the passenger seat. Fire department responded and put out the fire, but car is a total loss. Could have caused significant injury or death to the driver or other motorists. Insurance representative inspected the car and suspects failure of the high pressure fuel pump. There was a recall on this model on October 14, 2024 for this problem, and a stop sale order on Jan 17, 2025 but we were not notified. There is no reported VIN range on either recall.
New Honda Civic 2025, 2000 miles. Noticed sudden very rough idling and concerns for stalling upon rough start. No abnormal dash lights or warnings appeared for the duration of the incident. Took to Honda dealer and confirmed issue, inspection found active misfires on all four cylinders. All four spark plugs were defective/damaged on removal. Diagnosis as four faulty fuel injectors. All four fuel injectors and spark plugs replaced, two fuel lines replaced.
There are two recalls for my vehicles numbers 24V-763, and 24V-744. The dealerships has had me on a waitlist. Im concered about the safety pf driving my vehicle, especially since i have a baby. Is my vehicle safe to operate? The dealership told me the recall isnt important and they dont have availability on parts to fix the issues. I need a vehicle that is safe to operate. Iv also had other issues with the car that i have filed a separate complaint about.
Purchased a brand new 2025 Honda Civic a few months ago. Vehicle was impacted by the high pressure full pump in December. I had to get my vehicle towed to a dealership, and after further diagnostic, they concluded it was related to the active recall on my car. Vehicle has been sitting untouched for 2 months now, and no remedy to fix my car. Extremely disappointed in Honda as I’m paying for a car that I can’t even drive.
The contact owns a 2025 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
While checking the harness/tightening I pulled to check for any slack and I was able to pull the loose without using the harness release lever. I had my child get out of the seat to check. I’ve cleaned out around the lever and still have the same issue. Nothing has been taken apart or altered since this issue. Harness straps are in good condition and everything is connected as it should be.
The contact owns a 2025 Honda Civic. The contact received notification of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering) however, the part to do the recall repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while their son was driving approximately 20 MPH attempting to make a left turn when the steering wheel suddenly became difficult to move then immediately released. The vehicle went up on a nearby curve causing the vehicle to side-swipe a nearby object (contact was unsure of the object). There were no warning lights illuminated. There were no injuries, no medical attention was needed. The air bags did not deploy. No police report was filed. The vehicle was taken to the dealer who was willing to charge for a temporary repair regarding the steering failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available and parts distribution disconnect.
The contact owns a 2025 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2025 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2025 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2025 Honda Civic. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); Parts distribution disconnect for NHTSA Campaign Number: 24V744000 (Steering).
I was stopped at a stoplight and the car ahead of me moved up slightly so I took my foot off the brake. I did not accelerate by pressing the gas pedal and I was going approximately 1-2 MPH. Car in front of me slammed on their brakes and I tried to depress my brake and the brake alert signal inside the car started flashing, but it was a delayed reaction and the air bags in the steering wheel and below my feet by my legs deployed as I braked. There was no damage to the other car and a bumper gap occurred on my car and the air bags deployed and seatbelts locked in my vehicle. I barely touched the other car. Air bags malfunctioned by deploying at no real impact, air bag cut my hand, seatbelts were all replaced in vehicle, air bags replaced, bumper replaced, air bag sensor replaced.
The contact owns a 2025 Honda Civic. The contact purchased the vehicle with a manual transmission and stated that the vehicle came equipped with aluminum clutch, brake, and accelerator pedals. The contact stated that during inclement, wet weather, his foot was constantly slipping off the pedals due to the slick aluminum material on the pedals. The vehicle was taken to the dealer where the failure was acknowledged; however, the dealer could not offer any assistance because there were no replacement pedals for the vehicle model. Upon investigation, the contact discovered a private company that made rubber pedals for the vehicle. The manufacturer was notified of the issue but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The contact took the customized pedals to the dealer, and the pedals were installed for free. The vehicle was repaired. The failure mileage was approximately 1,000.
Data synced from NHTSA on May 4, 2026