2025 Honda Civic

I was driving merging onto the freeway and my sunroof completely shattered, no car was in front of me so, nor was I driving under a bridge, it just completely shattered. Looking as if someone grabbed a hammer or punched it, I know a rock wouldn’t shatter it, maybe crack but no it shattered. The glass looks like it lifted too , not caved in , so almost as if there was too much pressure as well. Have seen similar cases , not sure if any have reported but yes I have seen similar issues occurring. Thankfully I had my headliner closed , so the glass fell on there I had to pull over and figure it out, I did not touch the glass at all, as I’m currently having my Honda Dealership look at it. Just hope it doesn’t happen to others

A complaint is being filed regarding a **2025 Honda Civic** involving failure to diagnose and repair a safety-related suspension defect during the warranty period. While under warranty (~20,000 miles), a **clunking noise from the rear suspension** was repeatedly reported to Tamaroff Honda [XXX] ). Despite multiple service visits and complaints to both the dealership and American Honda (Case #XXX and #XXX), no proper diagnosis or repair was performed. After continued inaction, another Honda dealership identified a **broken rear shock absorber with an active fluid leak**, a safety-critical defect affecting vehicle stability and control. This condition existed and was reported during the warranty period but was dismissed. There is also a pattern of complaint mishandling, including lack of follow-up and unresolved case activity. Requests for service records and complaint documentation have not been fulfilled. This complaint requests investigation into the safety risk and failure to diagnose and repair a known defect during warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, the steering wheel suddenly became stiff and difficult to turn, making it hard to control the vehicle. This happened unexpectedly and created a serious safety risk, as I could have lost control and caused an accident. At the same time, the braking response did not feel normal, which made the situation even more dangerous. This issue has occurred despite previous repair attempts, and the problem remains unresolved. I am very concerned about the safety of this vehicle and the risk it poses to myself and others on the road. No warning lights appeared before the issue happened.

The electric power steering is malfunctioning. At highway speeds, steering becomes sticky. It is difficult to make small adjustments (such as to stay within the lane), leading to overcorrections to compensate. I worry that the stickiness and associated overcompensation may lead cause a crash if it persists. The issue has not been confirmed by a dealer or service center nor inspected by manufacturer, police or insurance company. However, I have called Honda and it is a known issue. There is already a recall for 2022 to 2025 Honda Civic's for this problem in the electric power steering, but my car is not currently included in the recall. I did not have any warning messages. I first noticed this issue on 3/9/26 when my car had ~12800 miles on it.

This vehicle suffers from phantom braking. With the adaptive cruise control set, at times, in the display of the instrument cluster, the display shows a semi, motorcycle or car that is not there in real life. When this happens the car applies the brakes and starts slowing down. Sometimes this is bad enough that the collision warning message comes on and the brake application is very aggressive. The type of weather or road surface does not seem to matter. It seems to be very random. This happens once a week. Not just on the date provided below.

I was turning into a parking space in my 2025 Honda Civic Hybrid Touring, in a plaza area. As I depressed the brake, I felt some pressure, but then all of a sudden it went straight to the ground, which caused my car to go over a landscape median, and hit the tree in the middle of it, causing my car to hit a stationary vehicle on the other side to the right, which in-turn caused my car to flip on it's drivers side. All of the airbags deployed and my driver's window was broken. My arm was injured and scraped but not broken. As I was waiting for the EMTs while sitting there, I noticed a warning circle with Bright Red Bold Letters that said BRAKE in the middle. My only thought was to shut the car off immediately. The manufacturer and insurance have given me a runaround regarding having someone to investigate/inspect the brake system, no success so far. I have a few days left for the insurance to hold it, being that it's been deemed a total loss. The CHP report is still not out. Hopefully the insurance will give me an extension for the hold. I had reported this by phone to NHTSA on 2/13/2026 and they did give me a claim number, but I don't see anywhere where I can add the claim number.

The contact owned a 2025 Honda Civic. The contact stated that while driving at an undisclosed speed into a parking spot, the brake pedal was depressed and went to the floorboard. The vehicle failed to come to a stop. The vehicle drove over a parking median in front and struck a tree. The contact then attempted to steer the vehicle to the left, but crashed into another vehicle on the passenger side. The vehicle flipped onto its driver's side, where it came to a stop. The message "Brake" was then displayed. The air bags deployed, shattering the front driver's side window. OnStar came on the speakers and informed the contact that help was on the way. The EMT arrived, and the contact was able to exit the vehicle through the sunroof. The contact sustained injuries to her left shoulder and arm, as well as a sore neck and stomach. Medical attention was received. A police report was filed. The vehicle was towed to a tow yard, but had not yet been deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.

The infotainment system stopped working and the dealer said parts were on back order and that they have no eta for the replacement parts. It's been two months.

I am filing a formal safety-related complaint regarding my 2025 Honda Civic Sport Touring Hybrid and the performance of its driver assistance systems. This vehicle uses a camera-only driver assist and lane keeping system. I previously owned a 2018 Honda Civic Touring that used both radar and camera. The earlier radar+camera system performed significantly better, maintained the lane more accurately, and provided smoother, more predictable behavior. The 2025 camera-only system frequently: – drifts within the lane – loses lane tracking unexpectedly – requires frequent driver intervention – feels less stable at highway speeds In my opinion, the newer vehicle’s system represents a downgrade in functional safety compared with prior-generation Honda systems. This change was not disclosed during the sales process, and many owners may assume newer models offer equal or better driver-assist performance. My concern is that removal of radar and reliance on camera-only sensing has resulted in degraded lane keeping performance that could increase crash risk due to unexpected disengagement or poor lane centering. I request this information be reviewed as part of consumer safety monitoring of driver assistance systems. I request this information be reviewed as part of consumer safety monitoring of driver assistance systems.

“Collision mitigation system problem see dealer” warning! Once at unknown mileage around 6,000 and once at around 10,000 miles. Random vehicle braking around 6-8 times in 12,000 miles with no reason. Braking happens while in cruise control. Both times that the warning messages appeared it was along with warnings for adaptive cruise control, automatic braking, lane departure, lane keep assisting. Many warnings all flashed consecutively with the final warning about collision mitigation system problem see dealer.

Warranty work has not been completed and I have had this issue for months.

Summary of the Issue: My 2025 Honda Civic Sport Touring has experienced repeated windshield cracking without any impact, debris strike, or external cause. This raises serious concerns about windshield integrity, structural safety, and potential manufacturing defects. ________________________________________ Incident Details First Windshield Crack – March 2025 •Around March 2025, the original windshield developed a crack with no impact to the glass or vehicle. •The crack originated at the lower left-hand edge of the windshield. •Honda replaced the windshield at a cost of $1,623.96, which I had to pay. •The crack appeared spontaneously and spread quickly. Second Windshield Crack – December 24, 2025 •On December 24, 2025, the replacement windshield also cracked without any impact. •This time, the crack began at the top right side of the windshield. •I discovered the crack when approaching the parked vehicle; there was no event that could have caused damage. ________________________________________ Safety and Financial Concerns •The vehicle is still under the manufacturer’s warranty and has only 16,653 miles. •The cost of windshield replacement is extremely high due to required ADAS camera recalibration, which is mandatory for safety systems to function properly. •Repeated spontaneous cracking raises concerns about: oStructural integrity of the windshield oPotential manufacturing or design defects oCompromised performance of ADAS safety features oRisk of sudden visibility obstruction while driving

the car has a major water leak causing excessive water around the sunroof and back rear windows. it’s causing the vehicle to fog up which causes a impairment for seeing outside and what’s around. over night the vehicle windows freeze up and become extremely wet and get into electrical components. the sensors stop working and no longer activate until the car “drys” up. this takes several days. previously the car had to be taken to the shop. the hybrid battery is still having problems and is draining most of the gas out. this vehicle is a extreme safety hazard to the excessive fog. the defroster does not help with anything. i have taken it to the shop 2 times & requested a buy back from honda corporation which was denied.

While driving on the highway, I attempted to accelerate to safely merge into an adjacent lane when the accelerator pedal became stuck in the fully depressed position. The vehicle continued accelerating and the pedal would not release. I applied the brakes and exited the highway at the nearest exit, brought the vehicle to a complete stop, placed it in park, and turned the engine off. After restarting the vehicle, the accelerator pedal remained stuck. I had to manually pry the pedal up from the floor. There were no loose objects or aftermarket floor mats present—only properly installed Honda factory floor mats. This appeared to be a mechanical failure and presented a serious safety risk.

The wiper blades accumulate ice during winter weather driving making visibility nearly impossible and dangerous.

Vehicle experienced sudden and complete loss of engine power while driving in active NYC traffic. Without any warning lights or prior symptoms, the engine shut off mid-motion, the accelerator became unresponsive, and the car stopped moving in the middle of a busy roadway. I lost all propulsion and had to activate hazard lights while stuck in live traffic. This created a severe safety hazard for me and surrounding vehicles. The vehicle could not be safely moved, and no police or roadside support was able to reach me for over an hour. This incident placed me at high risk of being struck by oncoming traffic. This is the second major failure with this vehicle. On Day 2 of my lease, the car experienced multiple system malfunctions related to an open recall, causing the vehicle to fail on the highway. That recall repair did not prevent this new failure. After this most recent incident, AAA diagnostics showed the vehicle was not drivable, and the dealership later informed me that the failure involves a deeper fuel system/high-pressure pump issue. They stated there is no guarantee the vehicle will operate normally even after repair, yet on 12/10/25 they attempted to return the car to me and told me to continue driving it despite knowing the defect is safety-related. As of today, I have been without a safe vehicle for over 10 days, and neither the dealership nor Honda Corporate has provided a loaner or safe transportation. My initial safety case with Honda was also prematurely closed without my knowledge, and multiple attempts to escalate to a supervisor were unsuccessful or delayed. A vehicle that stalls without warning at speed is an extreme safety hazard, and this defect remains unresolved. I am reporting this because the vehicle has failed twice under dangerous conditions, and the manufacturer has not ensured that the vehicle is safe to operate.

While driving on Rt.119 through Uniontown PA, I was going 60-65 mph on a four lane road passing a cat on the right. I was about 3/4 of the way passing the car when three emergency braking kicked in and applied full braking. The road was straight, there was no vehicle or other obstruction in the road. This happened at approximately 3:30 P.M on 11/14/2025 with overcast sky and dry conditions. This caused the full sized tractor trailer behind me to lock up his brakes to attempt to not hit me. The only thing I can think of that kept me from getting hit, was I was able to hit the gas pedal.

The engine and electrical/power train system malfunctioned, causing the vehicle to stall, shut off, and shake without warning. The failure results in complete loss of power and inability to move the vehicle. This defect has occurred multiple times and has been inspected by the dealership over five occasions, but the problem has not been fixed.

On November 5, 2025 a few dash errors came on, they were: 1. Brake hold system problem 2. Vehicle stability assist problem 3. Emission system problem 4. Road departure mitigation system problem 5. Collision mitigation system problem 6. Lane keeping assist system problem 7. Adaptive cruise system problem 8. Hill start assist system problem 9. Tire pressure monitor system problem I called the dealership on 11/5/25 and made a service appointment for 11/6/25. The dealership looked over the car and stated that the code the car was throwing was "Low Fuel Pressure". The dealership stated that they do not know why the code was present as the car showed signs of issues, they cleared the code and released the car back to me on 11/6/25. On 11/24/25 while driving on a major highway the car stalled about 8-10 times. I contacted the dealership and went right into the dealer on 11/24/25. The dealership kept my car and issued a loaner vehicle to me. On 11/25/25 I received a call from the dealership stating that the high pressure fuel pump would need to be replaced. The fuel pump was replaced on 11/26/25 and the service manager called me stating that they would keep the car to test drive and monitor it for further issues. On 11/28/25 I received a call from the service advisor stating that upon further checking the car they have located a transmission leak and found large chunks of metal in the transmission. The service advisor stated they would reach out to Honda and get the recommendations on fixing the problem. On 12/1/25 the service advisor reached out to me and stated that Honda recommended they clean the leak and release the car back to me. The service advisor stated that they were not happy with this outcome and then reached out to their district representative, the district representative recommended that they clean the leak, test drive the car for about 20-30 miles and send photos of the chunks of metal in the transmission. I am now waiting to hear back.

My car is experiencing steering problem- it is sticking and makes it hard to steer, I took it to get diagnosed today and I was told I need a new steering gear box because it is faulty. This is a common recall for the year make and model car I have and I was told that my vin number doesn’t not have any recall yet it is still experiencing the same exact problem as the recall. The car is a year old but it’s been going on for months and I assumed it was normal because it’s never been mentioned until I found out about the recall and brought it in specifically for that reason