NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
seems like this is an on going issue honda safety systems failing around 30k miles. loss of all systems VSA, RMS, ACC, CMS. prior to all loss, the system would out of the blue activate when there was no cause. system will not reset and all dash warnings are on all started when the front right wheel might have had a slip issue going through a puddle of water. with the large amounts of failures, honda needs to step up and fix these issues as it is now a guaranteed profit maker for their dealers as estimated cost is 1800 dollars, pretty stiff for fixed ss income.
Multiple codes are showing up while driving. The car has been at a local Honda dealership for over 3 months while waiting on a part associated with an open recall for fuel pump. The dealership cannot determine the root cause of the codes.
All of these warning indicator messages pop up on dash: electric parking brake problem, tire pressure monitor problem,brake system problem,brake hold system problem,power steering system problem, hill assist etc. My battery was changed and my system was checked but these lights still come on frequently. This has been going on for over a year.
The contact owns a 2019 Honda CR-V. The contact stated that while driving at unknown speeds, several unknown warning lights illuminated. The warning lights periodically went on and off. The vehicle was taken to an independent mechanic, who reprogrammed the vehicle, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 72,770. The VIN was unavailable.
The contact owns a 2019 Honda CR-V. The contact received a notification for NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The dealer had been notified about the recall but informed the contact that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
The steering wheel clicks and increased effort is needed when turning the wheel to stay in a lane and/or going around a curve.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that on two separate occasions while driving at various speeds, the vehicle shut off without warning. The vehicle was taken to the dealer and the contact was informed that the failure was not related to the recall; however, the contact disputed the claim. The vehicle was not diagnosed to determine the cause of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 45,000. Parts distribution disconnect.
All dashboard warning lights were lit. Looked it up on line and prior years had their warranty period extended to include fuel injectors. My coded for this. Had to have them replaced at a Honda dealership. But my car is 5 yrs. Old with 61k and I have to pay for the repair. This is a safety issue as I was told the car could stop without warning while driving. Honda will only do a recall or warranty exception if you make them. I contacted Honda corporate and they refunded a warranty exception even though this car was dangerous to keep driving with the fuel injector failure.
Nothing has happened thus far, but: Read about the recall in the paper. Went to the Honda website where they confirmed the vehicle is part of the recall and said "Your search results indicate that your vehicle may be affected by a recall. If you conducted your search by VIN, please take immediate action to have your vehicle repaired, as your safety may be at risk." Went to the NHTSA website, where you all said, "Safety Risk: If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury." Additionally from NHTSA "Recall Status: Recall Incomplete, remedy not yet available." Called the local Honda dealership and they said they won't have parts until Fall 2024. Per NHTSA website "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please file an online complaint with NHTSA." So that's what I'm doing.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Rear doors will not open when getting out or opening. I changed batteries in key fob, but didn't help. 12/27/23 all lights on dash went black and stayed off for about 5 miles. I've had the brakes stop me and I was thrown forward hard. My main worry is if my electrical system goes out while driving, will my car lock up and cause an accident?
Was parked on side of road. No previous warning lights. Car would not start. Unable to put on hazard lights in dark on highway. Had to be towed. All dash wearing lights on only. Was at dealer 2 months prior due to all dash lights on and power failure. Replaced battery and car was re coded per dealer. Prior to that all dash lights came on when car turned off and had to disconnect battery cable every night. Now car does not turnover when jumped and battery charged. Dealer thinks might be a smart unit and parasitic battery drain. Car only has 42000 miles on it. No hazards, worried about being rear ended. i What if there was an abrupt power failure while driving. Living in Wisconsin what if stranded in freezing temps. Unreliable car due to manufacture defects.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I had received a recall notice for the fuel pump replacement from the dealership in Dec 2023 with no remedy provided as the part was not available. I did not receive the official notice from American Honda until February 2024. The notice specifies that the part can malfunction causing the car to stall. The notice also mentions the possibility that the part will not be available until Fall 2024. Altogether, this will be almost 9 months of driving a defective vehicle. I've contacted the company and the dealership several times to ask for a remedy, perhaps a loaner vehicle or reimbursement for car services, and no one has offered any remedy, and I am left driving an unsafe car. I understand the shortage of parts but for those that rely on their vehicles 9 months for a replacement part is excessive.
I am taking this vehicle on a trip and am concerned that it will stop running due to the faulty fuel pump. I have contacted my dealer and Honda. I was told there is nothing they can do. I am [XXX] and I am not comfortable taking this vehicle on a trip. I may get stranded in a remote location or in bad weather. Please help. I am leaving this Friday. I have tried to resolve this with Honda and the dealer. I do not feel safe driving this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I received the initial msg sending from the rental platform Turo on 12/18/2023 stating that my car has to be unlisted due to FUEL PUMP NOT TO RESALE, since then I have been contacting my local HONDA dealerships all over and see what repairs I need to get it fixed. It has been more than a month, no any advisors contacted me yet, nor any dealerships has the part yet. Everytime I call, they said it is safe to drive, but when I ask for the paperwork/ clarification letter that Turo required in order to relist my car, no one was able to help. This inconvenience has been a huge financial lost as a Turo host. I don't get any update, not even an official letter for more than a month. As far as I received the initial Turo msg, I had been driving normally, nothing weird happened. So my questions are : 1. How long would take Honda to get the part ordered? 2. If it is safe to drive, who shall have the access to get me a letter to satisfy Turo? 3. If it is not safe to drive, should Honda replace a temporary car for me to drive without any charge? Thank you
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
UNKNOWN
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 50 MPH, an alarm started beeping with an unknown warning light illuminated before the vehicle stalled. The vehicle was coasted to the side of the road and the dealer was contacted and informed of the failure. The vehicle was restarted and driven with the hazard lights flashing. The vehicle was taken to the dealer, but the cause of the failure was not determined. The dealer informed the contact that parts might be available August 2024. The manufacturer was made aware of the failure. The failure mileage was 30,000. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, there was a clicking sound coming from the starter; however, the vehicle failed to start. The failure was intermittent. The dealer was contacted and informed the contact that parts might not be available for the recall repair until September 2024. The manufacturer was not made aware of the issue. The failure mileage was 32,000. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 50 MPH, the accelerator pedal was depressed; however, the vehicle lost motive power. The contact stated that the vehicle almost stalled, and the engine was making an abnormal sputtering sound. The contact stated that the check engine warning light was illuminated. The contact pulled over, turned off and restarted the vehicle and the vehicle was able to regain normal functionality. The contact stated that the failure was intermittent but became a recurring failure. The failure mileage was 90,266. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact had scheduled an appointment with the dealer but was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact’s husband was driving at an undisclosed speed, the vehicle lost power and shut off. The driver inspected the vehicle and noticed that there was corrosion on the battery terminals. The battery was replaced by the husband. There were no warning lights illuminated. The dealer was contacted and informed the contact that the parts were on back order. Another dealer, Honda of Valley Stream (164 E Sunrise Hwy, Valley Stream, NY 11581); confirmed that because the parts were on back order, an appointment could not be scheduled. The manufacturer was made aware of the issue. The contact had not experienced a failure related to the recall. The failure mileage was unknown.
Tues 12-12-23 about 7:10 am. The sun has risen. No rain or weather issues. No cars were driving in front or behind me. One lane road. Driving about 25 mph. A metal plate for road construction is across the lane. My 2019 CR-V comes to a sudden, complete stop. No warning, just beeps and slams on the brakes. Tires screech and my bags fly off the seat. Thankfully, no one was behind me or I could easily have been rear ended.This has happened to me before, two times before in a different city about 2 years ago. Day time, sunny, there was a metal plate in the lane. I was traveling 30+ mph. Again, the car just suddenly comes to a complete stop. Same thing happened in the same spot about a week later with a passenger in the car. The second time the car behind me did also have to slam on their brakes and honk, but no accident occured.I did some reading up online and found the existing investigation. I'm horrified to see that this is happening so frequently with these cars and can happen at highway speeds. I'm scared to drive my car because these metal construction plates are such a normal occurance on roads. I have not been to a dealer yet as there appears to be no fix for this yet.
Vehicle has approximately 90,000 miles and a rod broke off inside the engine causing a hole in the engine. Engine needed to be replaced. Honda reported that this happened because oil changes did not occur every 3000-6000 miles. Vehicle was purchased new October 2019 and engine failure occurred December 2023. Most recent oil change was completed 10/31/23 by Honda dealership at 89,529 miles.
I was driving my 2019 Honda CRV yesterday and it slammed on the brakes to a complete stop all by itself. It shocked me and jerked my head so badly. If I wasn't wearing my seat belt I would have gone through the windshield. If someone was driving behind me, they would have hit me. Please advise on what I should do. There is not a recall but online I saw there were other occurrences like this. This is the first time this has happened since I bought the car new. I have not taken it to the dealer yet. The brake warning light came on as it was braking.
The contact owns a 2019 Honda CR-V. The contact stated that while driving and while making a left or right turn, the horn erroneously activated. The contact stated that the failure was intermittent but also occurred while the vehicle was parked in the garage and turned off. The contact adjusted the steering wheel to the highest position and the horn no longer operated as needed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 20,000.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Newspaper told me about the fuel pump recall in December. I have called the dealer several times over the last 5 months. They still don't have the parts. newspaper says "engine may stall increasing crash and injury risk." I called your help line who told me to wait til the parts are available. How long will I have to wait????????????????????????????????????
2019 Honda CRV 61K Miles, already had all lights on dash pop up. Says battery is bad, but its good. Then asked me to change engine filter and cabin, done and good now its saying fuel injectors? When does it end this is a joke
In November of 2023, I started having a noise in the front end of my 2019 Honda CRV. I took it into the local Honda dealership and was told that I had a bad power steering rack. They replaced the steering gear box. I was concerned that a vehicle with only 34,000 miles on it would have such an important component break so soon. I looked on [XXX] & saw there were multiple reports of the same thing occurring on other same year, low mileage cars. There were reports on the same website that indicated some had actual problem when steering. I reported it to American Honda, they were responsive, but I did not know that this was the group that needed to be alerted to the problem. So, I am addressing it now. Thanks for your time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Honda CR-V. The contact stated while driving at an undisclosed speed, the Forward Collision Avoidance: Emergency Automatic Braking feature was activated without any other vehicles being nearby. The brake warning light was illuminated. On another occasion, while driving on the roadway, the feature again activated erroneously. The contact believed that the failure was due to the steel plates on the roadway. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 178,000. The VIN was not available.
I was driving on the highway at a speed of about 60 mph. I tried to push the break pedal because a car stopped in front of me. The distance between the other car and my car was initially about 200 ft. After I pushed the breaks, the breaks did not respond at all and the car kept going at the same speed. That caused an accident. These details are documented in a police report. I am reporting in case the same issue reported in this article caused my accident: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
"BRAKE" flashed on instrument panel and cars brakes were automatically applied for a second or so. This recently happened and once before about one year ago. Both incidents occurred in daylight on a clear, level paved road with no cars ahead in the lane at 35MPH (estimated). Cruise control was OFF. These isolated incidents have not been previously reported and no injuries occured.
Earlier this morning, while driving in stop-and-go traffic, I attempted to accelerate once traffic ahead of me had cleared. There was no car, obstruction, etc., in front of my car for at least one car length, if not more. As I accelerated, the CMBS system suddenly kicked in, flashing BRAKE on my dash and applying the brake. My car came to a complete stop. Luckily, the person behind me had started up slowly and did NOT rear end me. I could not say with complete confidence how fast I was going, I had accelerated to maybe 10-20 mph before the issue occurred. I have not seen a dealer or service center since the incident and there was no police or insurance representatives engaged (as thankfully there was no accident).
Steering has become intermittently "sticky" in the last year. The vehicle has 12,000 miles on it. The dealer says the EPS Steering rack is the cause and needs replacing at owner's cost.
I was driving my car and suddenly the brake system stopped my car.
Car slams on brakes by itself. Once with large metal plate used for construction. Going about 40-45mph. Another time when someone turned completely and it slammed on the brakes nowhere near a vehicle.
Data synced from NHTSA on May 4, 2026