2023 Honda CR-V Complaint Log

When the vehicle is put into reverse, the backup camera comes on but the Backup Guidance system does not come on at times. This may cause a potential for collision when backing the vehicle and is a safety issue.

Sticking steering wheel. Feels like the wheel grabs or pulls.

We were in a parking lot. When my husband (driver) put the car into reverse, it accelerated wildly, and the brakes would not work. We almost struck a pedestrian. We were able to put the car into park to stop it. We waited, checked to see if something was stuck under the pedal. Then my husband put the car into drive. It accelerated wildly again. Brakes did not work. We nearly struck a car. We waited. Finally, we thought the car was ok, and we attempted to leave the parking lot to head home. The car did it again. We called AAA and had the car towed to the nearest Honda dealership. It has been there for more than a week, and the service department is telling me that there is nothing wrong with the car. The American Honda rep told us the same thing.

Steering wheel is sticking while trying to make quick left or right turns from center while driving, with lane assist off or on. (New vehicle with less than 6000 miles.)

I have been having a steering issue. It is jerky and hard to control. It doesn't matter what speed of whether the lane assist is enable. I took to my local dealer and they ordered parts. They did not give me a timeline on repairs, only that it is taking "awhile for parts. I was there on December 16, 2023. Should I be driving it?

During highway driving and city driving, my 2023 Honda CRV Hybrid steering system requires momentary extra force to overcome a sticky steering problem. This happens when turning both left and right. It is available for inspection if needed. Before overcoming the sticky steering, the car tracks in the direction where the steering is “stuck”, which can lead to undesired direction of travel for the car. This puts the driver and surrounding vehicles at risk. I brought the car to my local Honda branded dealer, who of course could not replicate the situation and mentioned this is normal operation and agreed that it can be somewhat annoying. They mentioned the civic problem but declined to have a service supervisor ride with me when offered to explain further. There are no warning lights associated with this problem.

The steering feels sticky. I started feeling symptoms from a month now and it is worsening over time. The steering feels sticky mainly when driven in freeways. Also, while changing lanes at speed <40 mph, the steering doesnot autocorrect, manual effort is needed to bring steer back to normal. Took it to dealer and they said its normal and I am not convinced with their answer

The steering rack it’s sticking when taking a corner and some times it’s locked in a way that the car can be driven safely.

The steering on my 2023 Honda CR-V keeps sticking or freezing in place and you have to correcting the steering wheel all the time to get it unstuck, you are constantly correcting the steering wheel to keep the vehicle on the road. it is very unsafe to drive.

The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speeds, the steering wheel became "sticky" with the contact struggling to turn the steering wheel. There was no warning light illuminated. Over time, the contact stated that failure had gotten progressively worse, and the vehicle was eventually taken to a dealer. While on a test drive with a mechanic, the mechanic confirmed the steering wheel failure, and a request was sent from the dealer to the manufacturer for a power steering rack replacement. Both the dealer and the contact were initially given a 3-month ETA by the manufacturer as to when the part would become available. Recently, the contact received an email where the ETA date was removed, and the part availability remained unknown. The vehicle was not repaired. The failure mileage was approximately 15,000.

Steering becomes "sticky" above 55 MPH. Unable to null out direction and car wants to drift left or right. When you correct the drift, steering wheel needs extra effort to stop drift and "jumps" the other direction. Dealer was notified approximately Dec 2023 with approximately 10,000 miles. At that time, we were informed 2 weeks or so as the Electric Steering needed to be replaced. Talked to dealer Apr 24 and was told no date available.

While driving at highway speeds, small steering corrections take significant effort due to a sticking of the steering wheel. It is noticeable at speeds above 50 mph and as you slow down still noticeable down to 20 mph. In town driving below 40 mph, there is no sticking. Two hands on the wheel are required to smoothly get past the sticking. A 1/4" movement of the steering wheel takes some effort. If driving with one hand, over correction is common because of the extra for required to get past the sticking. No warning lamps illuminated. I will be visiting the dealership this week. The stickiness became evident after driving the first 2500 miles.

Steering wheel locks up entire time trying to drive and unsafe to keep in the lane safely. Hazard. Not safe. Please help that’s why I bought this car to safely transport grandchildren. Happens whether lane assist us on or off.

While driving either straight or turning the vehicle seems to "stick" even the tiniest bit. When turning it feels as if the tires are stuck or while driving straight, maintaining a straight line can be complicated by the steering feeling as if it is stuck. Even the tiniest bit of movement in the steering is a jerking motion rather than fluid movement. It is a very scary and dangerous feeling while driving. I have tried contacting my dealership and can't seem to get anywhere. This is EXTREMELY frustrating!

The wiper fluid is delayed, making the fluid not make it on windshield and all go to the side window. It works when stopped but when driving the fluid goes to the side od windshield and the driver side gets zero fluid and the passanger side gets dry and streaky. Very poor design. Reddit group concerns as well

Steering becomes more difficult during a curve and small vibration on straight aways.

Steering "sticks" when making small corrections at speeds above 30. There is a distinct restriction that must be overcome to make directional changes. When traveling on a smooth flat surface there is a definite restriction of "sticking" that must be overcome. Seems to occur after the car is driven 10 to 15 minutes. My CRV has approximately 9,400 miles when the problem surfaced.

Vehicle steering sticks at highway speeds, making it where extra force is momentarily needed to steal the vehicle. The steering then unsticks causing over steering of the vehicle. On 12/6/2023 the vehicle was taken to the Honda dealership, the dealership replicated the problem and suggested a steering rack replacement. On 12/07/2023 Honda tech line advised the dealership not to do the repairs as the steering issue was normal and not a safety concern. The dealership advised I would need to conduct a ride along with a corporate service person and have them approve the repairs if they felt it was needed. This steering issue has caused my vehicle to depart from the lane several times while driving and is unsafe. I will have documentation from the dealership after other repairs are made to the engine involving fuel system issues. The vehicle is currently at the dealership pending repairs.

Steering feels “sticky” while driving (generally at highway speed) and requires a slight amount of extra resistance to turn the steering wheel from the straight position. Brought to a Honda dealer for inspection. They said that there was a setting that they adjusted, but no change in the condition has been observed since the dealer inspection.

While diving on my first long trip in this vehicle, the steering seems to be hard or sticky when trying to keep the car in the middle of the road. I’m a smaller female and after long trips, it begins to be uncomfortable and I feel like I’m fighting to keep the vehicle in the middle of the road. I took the vehicle to the dealer and they evaluated the problem. They indicated that it was within specifications even without actually driving the vehicle as I had requested. The technician did say that the lane keeping system is causing the issue. It’s always on, so you are fighting it. The tech said Honda should have made it with an off position and that would have solved the issue. My concern is, during the end of a long road trip and being worn down, I may over or under compensate the and crash.

The steering on the vehicle seems to stick while driving while making corrections while driving straight down the road the wheel seems to stick then pop loose. The sticking varies in how hard it is to break loose. The way this occurs and its inconsistency concerns me that it may completely stick at some point at speed. I have had it in the service department twice for another repair and asked for this to be looked at but the tech does not see an issue.

While driving back from holiday dinner with family I noticed I was having to correct the driving significantly more than usual. When I would correct left or right the steering wheel would visually jerk. While taking an exit ramp I had to correct the steering and actually got some body roll. For a moment I was worried we were going to roll over. I took the car out the next day and the steering wheel is sticking while driving. Imagine of you were driving in the middle lane of a three-lane highway. If you were to steer into a right turn the car will continue to make the right turn without assistance from the driver. In fact it will often continue to steer in to the right lane instead of straightening out to enter the left lane like normal.

The contact owns a 2023 Honda CR-V. The contact stated that on several occasions while driving at various speeds, the steering wheel jerked. The vehicle was taken to a dealer where it was diagnosed that the steering gearbox had malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 7,995.

Purchased vehicle June 15, 2023. On June 22, 2023, July 13, 2023, and July 29, 2023, the vehicle suddenly applied the brakes with a warning of BRAKE on the dashboard. This happened so suddenly that it nearly caused rear end collision from traffic behind. This was while driving at normal speeds on 2 lane road with double yellow line and traffic coming in opposite direction. But with no reason for the automatic braking. On November 20, 2023, this happened again under same conditions but with no other traffic on the road. After first incident returned to dealer and service advisor did something on the dashboard display and said he reduced the sensitivity of the system. Returned to dealer last Friday November 24 and left it there until Monday November 27. They could not reproduce the issue and so recommended turning off the system which they did. Vehicle is available for inspection upon request.

My steering seems to be resisting or getting stuck. Navigation assist is turned OFF.

Steering wheel "sticks" while driving at different mph. When it sticks and then breaks free, it causes a sudden jerk in the direction I am steering and has created several close calls for an accident. Luckily I was able to avoid other cars and being taken off the road into a ditch. There is a serious issue here that is not being addressed. I took my car to one dealer and they could not find anything wrong. I took my car to another dealer and was able to show the technician what was happening. They diagnosed an issue with steering assembly and will replace when parts are available. Fortunately the service center is able to provide me with a loaner car so I can drive safely until this is fixed.

Back glass exploded. Vehicle was not running at the time of the incident. Went to load toddler into the car, the glass fell into the trunk as I shut the rear passenger door.

Sticky steering at high speeds. Took to Honda dealer but they didn’t notice it. I notice it every time driving. Worried this could lead to steering failure

The actual component or system is UNKNOWN. The vehicle is available for inspection. The safety issue is that the vehicle will drift into another lane even though both green lane indicators are illuminated posing a risk to myself and other drivers. The dealer mechanics stated that they could not verify or reproduce the problem. I reported the issue to Honda USA but they stated that they had no technical staff available that could provide information on the subject and that I would have to go back to the dealer. The dealer mechanics were unable to detect or resolve any problems with either system despite multiple attempts. Both the LKA and LDW error lights with instructions to "see dealer" had come on multiple times before the safety incidents. On a possibly related note, the Back Up Guidance System does not work on occasion and when that happens, the navigation system is very slow to come on. The navigation system comes on eventually after about 2 blocks of driving. I asked the dealership if they could check the software or perhaps any RAM memory that may exist as the problem seems to be related to a slow system response which would explain why the system checks out OK when analyzed by the dealer mechanics because the systems may seem to be working properly when the vehicle is parked but not working within their design parameters. They stated that there was no way to check the software or memory. The problem has occurred several times to date but I am only able to list one date on the form so I used 11/17/2023.

Key Issues & Symptoms Sticky/Resistant Steering: The primary symptom is the steering wheel feeling like it "sticks" or requires extra force to move from the center position, especially when driving straight on the highway, creating a dangerous lurch or jerkiness when trying to change lanes. Knocking Noises: Some owners report a knocking or metal-on-metal sound from the steering, even after initial recall service. Steering Instability: After repairs, some vehicles still suffer from significant alignment issues (caster/camber imbalance) that affect handling and cornering stability.

Hi my car keep turning side to side with a play oh the steering wheel and haves a bad clip noise when turning right and left

I experienced a fuel theft while parked in a hospital parking lot. This vehicle has a fuel filler lid that opens from outside and can be opened by anyone. I came back to the vehicle to find the fuel filler lid open and the gas tank at a lower level than when I parked. I checked and there was no leakage. Fuel filler lids should open from inside vehicles or have a lock on them.

THE STEERING SEEMS STICKEY SEEMS TO WANT TO PULL YOU THE OTHER WAY EVEN WHEN ALL SAFETY OR SELF DRIVING SYSTEMS ARE OFF

This vehicle has the sticky/jerky steering problem. It started around 5500 miles. It is an intermittent problem that is very noticeable when it is cool outside. This is the same problem that the NHTSA has been investigating (investigation EA23003)

The steering wheel is lightly locking-up instead of returning to center position as it should be. The issue happens occasionally and the steering wheel can be returned to the center by putting some force to it.

Problem with power steering. When making small changes in steering while going straight, the steering seems to bind, then catch, and jerk. The dealer checked the problem in November and said the power steering gear box need to be replaced, but that the part would not be available for months. The problem was intermittent at first, but now occurs all the time. I called the dealer last week and they said the part is supposed to be available in April, but that has not been confirmed. The dealer has provided us with a rental car to drive until the replacement power steering gear box comes in. They have been cooperative and seem as frustrated as we are. I know the NHTSA is already looking into this, but I thought you might want to know about another vehicle with this problem.

When driving the vehicle in the rain, there is water running inside of the driver's side door. The problem is evidenced by the sound of running water originating from the inside of the driver's side door. The issue was checked and verified by the dealer who removed the driver's side roof molding and sealed a spot by the roof molding clip. The issue was not resolved so the the dealer now states that the issue is inherent in ALL 2023 CRVs so there is nothing they can do about it. With that much water running within the door, there may be a potential for corrosion and possible structural failure of the door components.

Steering is often "sticky" causing driver to exert more pressure than normal to turn the wheel. Have expressed concerns to dealer and am waiting for parts to be ordered, they do not have an ETA for parts, in the meantime just having to deal with it.

I have been noticing that at speeds above 45 miles per hour the steering wheel feels as if it’s sticking. I would say is that it’s sticky/jumpy and not allowing for a smooth transition. Because of that I notice that when driving straight especially it can cause me to almost tip out of lane because you canot make a small turn since it sticks from one point to the next which is usually much further than your intended turn radius. It was seemingly more noticeable after increased distance of driving and my first truly concerned was on a 90 mile trip down the garden state parkway. I thought it was the road until I read I read about this sticky steering being under investigation.

I was driving in the left lane of a two lane street. Due to construction, the right hand lane had orange construction barrels. All of a sudden, alarms went off, in RED LETTERS the word BRAKE! appeared on my dashboard and the car automatically braked - hard. There was no obstruction of any kind in my lane. All the items on my seats flew to the floor. The seat belt wrenched me back. I now have a mild sore shoulder, neck and back. If someone had been following me, they certainly would have hit me due to the sudden, unexplained stop. The incident was very shocking and scary, since there was no obstruction of any kind in my lane, it took me totally by surprise. As I travelled, I was in no danger. The only danger would be if I suddenly stopped, which my car automatically did! I will be sure to turn this "safety" feature off in the future. This was a failure of the automatic Collision Mitigation Braking System (CMBS). The system was activated when no danger was present. I did not contact a mechanic or the manufacturer, as I question whether my complaint would be taken seriously.

I was braking pulling forward into a parking place, going approximately 10 mph. The brakes did not work , the car accelerated jumped a curb ran over a parking sign and did not stop. I attempted to turn to the left on the island so as not to go into the busy street. I scraped/ran into a small tree while trying to put the car in park. I heard a large bang, 3 airbags deployed. I do not know if I ran over something, nothing was in my sight or view. Due to all of the smoke I quickly turned off the car and tried to get out. My left underside forearm had a 5”x3 1/2” bruise with swelling at the largest area and pain. The swelling is approximately 2 1/2” x2 1/2”. The mid to right side of my chest was injured extending to my right side with pain and bruising on and under my right breast. I went by ambulance to an ER. I am alarmed and traumatized. I have been experiencing lightheadedness since the accident. I have had headaches. The car took off as I was attempting to stop. I had NO control of the vehicle and could not bring it to a stop. There were no warning messages etc. If people were near or in front of me it would have been catastrophic, I had no control. There is a police report. My car is to be examined by the insurance company. My understanding is that it will be considered “totaled “. I reported the accident to Honda who I lease from. I was told that it could be “a software problem “. When the car malfunctioned I had just left my home , driving for the first time that day. My first stop was driving a couple of blocks to vote. I do not know how to upload pictures or the accident report. I have pictures of the car from the tow lot. After returning from the hospital I took pictures of the site to include the downed sign, damaged tree and broken car pieces in the driveway. I retrieved 2 large pieces of the car from the driveway.

Steer wheel is making clicking sounds when turning the steer wheel. The steer wheel doesn’t feel proper, feels loose

Recently noticed while driving the steering wheel would stick. My lane assist is turned off. No warning lights. This is new for my vehicle, and I thought it was just me. My husband drove my car and said he could feel it too. I have not contacted the dealership yet. Since it is related to steering, it could be dangerous. The steering wheel does not jerk, but it sticks and almost causes you to oversteer.

Issues with steering wheel sticking while driving. It corrects itself, but initially causes the wheel to be pulled abruptly.

Sticky steering when making small adjustments

Steering becomes sticky at times and requires extra effort to keep the vehicle in place. Also, a cracking noise appears at times when turning the steering wheel.

The contact owns a 2023 Honda CR-V. The contact stated that on several occasions while driving at various speeds, the steering wheel became firm for several seconds and then became loosened. The vehicle was taken to a dealer where the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 8,700.

Steering is sticky, even with lane assistance turned off. Steering wheel resists efforts attempting to manipulate it when trying to make changes in direction, whether for turns, adjusting for curves in the road. or straightening position in lane. Steering wheel does not operate smoothly - must fight the wheel with every input. Issue is not intermittent, it is persistent, happens at all speeds, and is getting progressively worse.

The steering system recently began to have a sticky feeling after driving straight for a minute or so. After the release that requires extra pressure, the steering is fine until the wheel is going straight and the stickiness returns. appears to be the same issue that has been noted in Civics. Dealer thinks the same thing and a recall just hasn't been issued yet.

The contact owns a 2023 Honda CR-V. The contact stated that while driving approximately 45-70 MPH, the steering wheel was shaking abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the steering gearbox needed to be replaced. The mechanic informed the contact that approval from the manufacturer was needed before repairing the vehicle, and that the part was on backorder. The manufacturer was contacted and opened a claim. The failure mileage was approximately 6,000.