NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2024 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Braking occurs absolutely randomly. This happened about 6-7 times starting from about 5500 miles, at absolutely different speeds. I slow down to reduce speed, then the system starts warning with a BRAKE signal and after that suddenly stops, to a complete stop, although this is absolutely not necessary, because the front car is very far. I was hit in the bumper once. I have a video of how it did it on the highway. The last time got into the accident with the car, as the hit didn't make any damage to the car, did not report to police, took the car to dealership, but was advised to change the setting, but it did not change anything still the random braking exist.
This vehicle has a rearview camera which should be color full time. 95% of the time the camera is black and white which makes it difficult to see whats behind you.This is a known problem to Honda. A simple google search shows multiple people with the same problem. I have spoke with Honda in California which is where you call with complaints, but all they say is they know there is a problem but the camera manufacturer needs to come up with a fix..i have spoken with someone from there directly at least 6-12 times. I bugged them enough that they replaced the rear view camera which they knew wouldn't work and it didn't. I personally have been chasing to get this repaired for a year.Please help [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sticky steering wheel sound appear when park in and park out or make a right or left turn. Feeling heavier than normal.
1. Dashboard showed multiple system failures. Already sent to dealership and taking a look. They determined that it was the high pressure fuel pump. I saw there were previous recalls for it. Wanted to make sure that no other cars are effected. 2. The car completely stopped in the middle of the road and did not start at all. Had to physically move the vehicle out of the road to a safe place. 3. It has been confirmed by the dealer and they are replacing the part. 4. Manufacturer is looking into it. 5. No prior warning symbols.
The contact owns a 2024 Honda CR-V. The contact stated that after turning off the vehicle, the contact became aware that the rear cargo bay lights were illuminated. The contact stated that the failure was a reoccurring failure. The contact stated that the 12-volt battery failed, and the vehicle was unable to be started. The contact had the vehicle towed to a dealer. The vehicle was diagnosed, and it was determined that there was no failure with the rear cargo bay lights. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 6,200.
The contact owns a 2024 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that there was a loud rattling sound coming from the vehicle. The transmission warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with injectors. The contact was informed that the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure The failure mileage was approximately 5,000. The VIN was not available.
Recently, I had a flat tire. Our 2024 CR-V Hybrid does not have a spare. The tire inflator/sealant did not repair the flat. We were two hours away from home on a Saturday afternoon, and no tire repair shops were open. We had the car towed to the nearest tire repair shop and left for the rest of the weekend since no repair places were open Sunday. Monday we drove two hours to get the car. The tire was able to be repaired. If the tire could be repaired why wasn't the sealant able to repair the tire? We live in Utah, and we were lucky to have been as close to a repair shop as we were. Without a spare tire and an inflator/sealant that is unable to repair the tire with a simple hole, this car is unsafe to drive.
I was driving back Thorne to Illinois on the highway from Florida vacation. My car shut off and could not continue to accelerate, at this point I’m in Georgia on [XXX] . I pulled over to the shoulder my car would not start. I towed it to Honda and they didn’t find the issue because there were no codes coming up and let us go home. Car turned on next morning and we continued to drive home. Well before we got to Nashville Tennessee the car shut off on the Highway again. We towed it to Honda again in Tennessee this time. We had to catch a ride home because Honda said it was unsafe to drive the car and they kept it to repair it. They said Both fuel pumps were not working and that they were going to order those parts and replace them. And go from there. And now they have called me saying they have replaced the fuel pump but the car is still having the same issues and the engineers says to start replacing thing and to start with the PCM and go from there. Currently the car is still at Honda Tennessee and they’re awaiting to get the PCM delivered to replace it in the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle's backup camera is glitching out. Switching between black and white and color it poses a distraction and risk for hitting something.
The contact owns a 2024 Honda CR-V. The contact stated while driving approximately 60-65 MPH, the sunroof exploded. The vehicle had been taken to the dealer however, the dealer was unable to diagnose the vehicle or determine the cause of the failure. The contact was informed that the sunroof panel needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 25,500.
high-pitched whistle noise when driving over 15-20mph. mostly during warm seasons
The backup camera image is shown as black and white, not color, and has poor resolution. With the black and white image and poor resolution, it is hard to determine exactly what is behind the vehicle when backing up, particularly in conditions of reduced lighting. The backup camera system was inspected by Honda dealership service and confirmed to have an issue. The display screen unit was replaced, but the backup camera image is still shown as black and white and has poor resolution. Another service appointment has been made.
The power steering is intermittently heavy ("sticky"). It's hard to stay in your lane, especially at higher speeds on the highway. On and off, the steering briefly feels like "manual steering" (no power), then feels normal. The driver (me) has to be constantly vigilant and use extra effort to keep the car under control. It's worse a higher speeds and is not as bad at lower speeds. Safety is at risk when it's hard to control the direction of the car! The Honda dealer has test driven twice and has not been able to reproduce the problem. The brief on & off heavy steering is worse when the car has been driven for a while - 45 minutes to an hour. The dealer never tested that long. No warning lights or special dash lights showing.
When putting the car in reverse, the rear camera image is usually black and white instead of color, which is unsafe because of the lack of contrast. It will also strobe between black and white and color, which is also unsafe and annoying. I took it to the dealer today (All Star Honda in Abilene TX) and they said Honda knows about the problem but doesn't have a fix yet. I've looked online at the Honda CR-V Owners Group and Redditt and see many complaints posted...so I'm guessing NHTSA knows about it, but just wanted to make sure....and I want my brand new car defect fixed....and I want Honda to stop manufacturing cars with this known defect.
I bought this new car about a week ago. I was parked in the church parking lot and put car in reverse to back out of the lot and the car went forward. This happened 3 x's for me. A Gentleman from church was walking out and I asked him to check and the same thing happened to him about 6 times but finally the car kicked into reverse. He followed me home to check that I got home alright. I called Hennessey Honda the next morning and the sent a tow truck out to tow the car to them. They said they could not get the car to duplicate the action and no codes showed up which really frightened me as I am fearful that it could happen again .
When car is idle and hybrid battery switches to gasoline engine the engine shakes violently and warning lamps and messages for engine and transmission error come on. It's becoming more of a problem and dealerships do not know how to correctly diagnosis it. I've taken my car to the dealership twice and still the problems occur. I believe that the fuel injectors are faulty straight from the manufacture. In some cases the car can shut off on its own
My 2024 Honda CRV-Hybrid was sold to me with a defective back-up camera. The back-up camera starts in color and changes to black and white 98% of the time. I noticed the problem when I was driving the vehicle home from the dealership. I brought the vehicle into the dealership at 300 miles. I was told Honda Corporate is aware of the problem and has no remedy or solution to fix. I called Honda Corporate and opened a case. I was told by Honda Corporate to take the vehicle back to the dealership. I brought it again to the dealership at 587 miles. The dealership refused to see me for the problem. I was sold a vehicle that is known by Honda to have a defective back-up camera. This is fraud.
Power steering seems to "catch and stick" while driving then all of a sudden, the car veers a bit to one side. Then as you attempt to make a minor correction to drive straight ahead, it seems to over correct. If you are stopped with the engine running and just apply very light pressure on the steering wheel either to the right or left, the steering wheel will skip a notch or two in the direction you are holding the wheel yet the tires do not turn at all. Very disconcerting that you are going to wind up in the adjacent lane. Per several Honda owners forums, this seems to be an issue on 2024 CR-Vs.
Sticky steering very dangerous at times
The rear view camera display keeps switching from color to black&white mode during parking operations. This happens even during good weather where there is plenty of light out and no reason for it to switch to low visibility or nighttime mode. The car dealer said there was no fix for this. This behavior began shortly after purchase and has continued to occur since then.
Within 10 days of ownership my 2024 Hybrid CRV Sport Touring AWD broke down in the middle of a busy intersection. I noticed an exceptionally rough idle that permeated through the cabin. When I tried to accelerate, a vile burning smell also came into the cabin like electricity burning metal. The vehicle then died mid acceleration and cars behind me swerved around due to the abrupt stop while every dashboard warning came up including a check engine code. I was able to crawl it to a parking lot and tow it at my expense of course. Upon inspection by the dealer they confirmed it was faulty fuel injectors at just 230 miles on the odometer. They had no clue how or why brand new injectors would give out. My concern here is how it failed. It aggressively cut off power mid acceleration with cars having to dodge my vehicle and the smell of metal burning was a huge concern to me. Had I continued to drive who knows what would have happened. I am writing this so that the NHTSA has this on file to aid in future investigations of similar incidents.
The 2024 Honda CRV windshield wiper do not fully wipe rain water on the driver side, leaving 3" 1/2 on driver pillar that is untouched by the windshield wiper. This reduces driver visibility during rain. Due to this concerns my wife do not feel safe driving this vehicle in the rain or snow.
I bought the car brand new and from day 1 the backup camera display from the instrument is black and white. I scheduled an appointment at the dealer I brought the car from and they said they can’t do anything since Honda can’t figure out what is wrong yet. I called Honda motor directly tried to file a claim and I just get kept transferring around. It’s hard to see when at night time with display black and white.
The electrical components that failed or malfunctioned include the lane keep assist, road departure mitigation, collision mitigation system, and adaptive cruise control. These systems are critical for safe driving, and their malfunctions put safety at risk by causing unintended lane departures, inability to avoid collisions, and failure to maintain a safe distance from other vehicles. The issue was confirmed by a dealer during the first service visit, but subsequent visits did not reproduce the problem, despite new pictures showing recent issues with visible mileage. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives, or others. Error messages appeared on numerous occasions while turning on the car or operating it.
After driving a car through a rainstorm, and trying to back up into a parking space on a city street, Big blobs of water drops appeared on the rear camera making it impossible to see backing up. Many people report this on social media sites.
The contact owns a 2024 Honda CR-V. The contact stated while driving 30 MPH, the steering wheel seized. The contact depressed the brake pedal because the steering wheel failed to unlock to return to normal functionality. The contact turned off and restarted the vehicle and the steering failure message was displayed on the instrument panel. The steering wheel remained inoperable. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 14,000.
This issue is the vertical door trim panels directly adjacent to the windows on all four door of the vehicle. Since purchasing this vehicle in 2024 we have had to have this/these door trim panels on the drivers side replaced three times due to the sun melting the panels. Honda service is well aware of the problem, the problem is also on the internet. I have complained and filed a formal complaint with Honda asking that the vehicle be replaced, this is still pending by Honda. I believe there to be several issues of concern with this. These trims panels are very thin, if the panels degraded condition is not addressed will it come free from the vehicle and possibly fly into an open back window into the face/throat of a passenger at 55 mph or greater? Will the panel come free and be propelled into another vehicle traveling behind me? Will another driver lose control over this issue? I believe there to be enough sharp edges/surfaces on this panel to cause serious bodily harm at 55mph or greater. Honda, the internet (media) are all well aware of this issue, yet Honda just keeps replacing the sun melted panels with another panel that eventually melt. I have had to take the time to drop off the vehicle, pick up my wife (owner) then take her back to pick up the vehicle. When the standard warranty expires what then? These panels are obviously defective in design, why has Honda not redesigned the part to withstand sunlight/heat so that this stops happening? Considering the amount of these vehicles on the road today I cannot understand why this is not properly addressed. I have an open case with Honda over this issue, I requested that the vehicle be replaced (brand new vehicle with a never ending defect/safety issue). My case number with Honda is 15594160. Please help with this (corrective engineering on replacement part) I am receiving the obligatory corporate response from Honda and I think this issue warrants more authority/stance then I have. The photo is post service
The contact owns a 2024 Honda CR-V. The contact stated there were small fractures on the driver's side of the windshield towards the top. The vehicle had not been taken to the dealer. The vehicle had not been repaired. The manufacturer was made aware of the failure; however, the contact had not yet heard back from the manufacturer. The approximate failure mileage was 200.
Back up camera flips from color into black and white. Not only is this distracting when using the back up camera, it also alters one's depth perception. I took my car to the dealer, they said it could be the audio entertainment system and it took them 4 months to get a replacement. The dealership told me it could be causes from too much light in the camera, the system overheating or an unknown cause. I had the camera switch to black and white on cooler days in my garage as well as out side on cloudy days. So far replacing the audio/entertainment system has fixed the issue but the dealership said it's likely going to go back to black and while and my next steps would be to "wait for Honda to find a fix for this issue".
Steering feels stiff. A times feels sticky.
I was driving down the road, no other vehicles present, no animals in road, road was clear, weather was clear. Going 30 mph and all of a sudden the car automatically slammed on the brakes for no reason what so ever. I am lucky no one was behind me. This is the 3rd time the vehicle did this.
The contact owns a 2024 Honda CR-V. The contact stated that while driving on several occasions at speeds over 60 MPH, the driver's side mirror shook violently. The vehicle was taken to a dealer however, the failure was not replicated. The manufacturer was notified of the failure. The failure mileage was approximately 14,000.
Headlights are super dim, not lighting the road properly. My halogen headlights on my old 2016 Mitsubishi Outlander are much brighter than these Honda LEDs. To make matters worse, headlights are aimed a bit high. I took it to Honda service and complained and they acknowledged that the lights are aid a bit high and that they are weak, but cannot do anything about it. Honda should recall these headlights, they are a road hazard. You cannot see properly at night and if it rains and it is night, these lights might as well be off as they are completely useless. I follow CR-V Facebook Owner group and many people are complaining about these headlights.
Failed component: The windshield washer system is faulty – particularly the passenger side. Honda refers to it as a “wet arm wiper” system. More specifically, the washer fluid is emitted from the wiper arm instead of a more direct spraying method. As such, it does not spray out evenly across the windshield. It basically dribbles onto the windshield, with a delay, and winds up getting dumped onto the bottom of the windshield and the outer edge of the wiper blade. The small amount of washer fluid that does get onto the windshield simply gets mixed with the debris on the windshield and dirties and obscures the windshield even more and makes it even harder to see out of. This is particularly dangerous when the vehicle in operation when the windshield washer is used and the windshield become smeared and obscured in traffic. The vehicle is available for inspection upon request Safety risk: Upon utilizing the windshield washer system while driving in traffic, the windshield becomes smeared and obscured to a point where the operator cannot see very well out of the windshield. Reproduction by dealer: The issue was reported to the dealer on 1/28/2025 and dismissed as “normal wet arm operation”. Inspections: As stated above, the issue was reported to the dealer on 1/28/2025 and dismissed as “normal wet arm operation”. Warning / messages / symptoms / first appeared: There were no warning lamps, messages or other symptoms of the problem prior to the failure. The issue first appeared shortly after the purchase date of 4/26/2024; the first time I used the windshield washer system.
Honda has all these controls on their steering wheel that can accidentally be turned on, even while driving, and have any of those adaptive functions suddenly start working. For example, twice already I was driving and somehow the "Lane Keeping Assistance" turned on. My steering wheel was shaking and I couldnt control it, get it to stop. It frightened me & the first time I pulled over on the side of the road thinking my cars tie-rods have broken. It did it again last night and I was really frightened. My husband reached over & turned it off. He said I must have turned it on while holding the steering wheel. I had another function "Lane Depature warning" turn on when I was trying to switch lanes. I was fighting with the steering wheel. The paddles on the wheel are also a hazard. I reached for the turn signal & hit a paddle. I dont know what the hell these do & I was freaking out thinking what did I just turn on now that we make me lose control of the car. These functions should not be something that can be turned on once the car is started. I have never had any issues with cruise control on any car I own. I really do not like this car. I'm scared. I will need to drive my husbands mercedes because I fear the Honda CRV. I cant return the car. How many people have been in accidents or killed because they functions can turn themselves on without the driver knowing they did. This is not a nuisance, this is a accident waiting to happen. Please, something needs to be done. I spent $40K on a disaster. Thank you
Honda CRV Hybrid, 6 months old, purchased new from the dealer. The car was parked on level ground. I started the car, shortly after I shifted it into reverse. Reverse camera turned on and the audible reverse sound turned on. I let go of the brake, car drove forward. I applied the brake, shifted into drive, then back into reverse. When I let go of the brake I had the same issue, the reverse camera turned on and the audible reverse sound turned on but the car moved forward. The steering was stiff as well. I shifted into park, turned off and restarted the car and the faulty issue went away.
Sunroof exploded while I was driving down a busy interstate. Cover was half open so glass fell into front seat of car. Honda denied having it replaced for no charge. I had the glass replaced at the Honda dealership with my money.
It only happens when I have the car in cruise control mode. The car dramatically slows down for no apparent reason. It has happened 3-4 times in the 3300 miles I have driven the car. It may be related to changing lanes while on cruise control.
The contact owns a 2024 Honda CR-V. The contact stated that while driving uphill at 10 MPH, the "Brake Issue, contact dealer" "Brakes Needs Servicing," warning message illuminated. The vehicle independently accelerated and crashed into a tree. The air bags did not deploy. The contact injured their head on the steering wheel. The contact also received bruises to their neck and knees that required medical attention. A police report was filed. The vehicle was able to be driven the short distance home. The contact then stated that they later had the vehicle towed to the dealer where it was diagnosed that the battery had failed, however, they did not provide a diagnosis for the brake failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 2,024.
The hood of this vehicle is supported by reinforcements from the underside. They are attached with some caulk type adhesive. The adhesive has failed causing the hood to flutter when you go over bumps or when you are on the highway. I am not sure but if the conditions are right, can the hood become detached from the supports and peel back or rip away from the vehicle? The dealer inspected the vehicle and replaced the hood. The new hood has the same failing adhesive issue. This car is 7 months old with 3500 miles on it.
The steering grabs or feels stuck at all speeds
The contact owns a 2024 Honda CR-V. The contact stated that while driving approximately 70 MPH on the highway, the vehicle lost automotive power. The vehicle failed to properly accelerate but remained running. The vehicle was restarted and returned to normal operation. The vehicle was taken to the dealer to be inspected; however, the dealer was unable to duplicate the failure or determine the cause of the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V588000 (Power Train); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was 3,000.
Continuous problems with illegal entry into vehicle, I have "Blocked all Android Auto on my mobile phone" and changed Carrier service , but still illegal entry is being made by the Dealership Clonning my Fab Key tracking all movement and when I park and enter Markets or Department stores CRIMINALS continue to illegally make entry into my vehicle and spraying chemicals in my vehicles causing faint spells and stomach.irritation, this is the second Honda , my 2022 Honda CR-V and now my 2024 Honda CR-V. this is a ongoing problem with my second Honda CR-V. I strongly believe this is a Highway Safety issue and maybe the causing traffic accidents, I Believe that the problem is due to criminal activity and is happening to other Drivers Safety.
While driving on 3.5 hour trip through the mountains found that the steering wheel was stiff and the car difficult to control, especially on steep slopes with curves. Had to slow way down and grip the steering wheel with significant force. Felt like driving an old manual steering pick-up truck. The stiff steering has made driving in narrow lanes difficult as it feels like I am always having to over-correct the wandering.
Thief's are easily clone Honda vehicle fab device and stealing the cars. Lot of honda cars stolen in this week with same procedure by cloning the fab devices and taking the vehicles. When we complaint in the Police station , this issue is mainly with Honda Vehicles. Seems to be less security in the Honda vehicles. I am requesting from this Platform to Honda team , please do something to improve security features. we recently lost lot of 2024 CRV model cars and Honda accord cars. they are easily targeting the Honda cars (after 2020 model cars)
During driving, the steering wheel seems to catch, or stick--it is not smooth. This seems to be primarily a highway speed occurrence. When this happens it also seems like you have to constantly make small adjustments to steering. This mostly seems to happen after we have been on the road for a while. It first happened 3 weeks ago on a longer drive. Then it happened again last week, again on a longer drive. Also on a shorter drive a couple of weeks ago, but the speeds were higher than in-town, around 50 mph. I took it to the dealer yesterday. I noticed the catching on the drive down, but it was not continuous, as it was the other times. The car was taken out on the highway and driven by a mechanic, who stated he did not experience the problem. Our car now has around 9000 miles on it.
The driver side mirror is vibrating while driving at any speed, as well as serious mirror distortion. You don’t have to be moving to see the distortion, as no matter what angle it’s viewed at, it distorts the view. This is a serious safety issue while driving and needs to be addressed
I was driving about 25 mph halfway through an intersection with stop lights. The automatic emergency front braking system abruptly engaged and almost brought the car to a stop. I immediately applied the gas pedal to compensate for the braking and was able to keep the car from completely stopping. The car in front of me was about 5 car lengths ahead, moving at a similar pace, and the car behind me was about 4 car lengths away. Luckily, the car behind was able to keep from hitting me.
Driver side mirror. The mirror looks very distorted and shakes significantly when driving. The view from my driver side mirror looks worse at night, which is when I do most of my driving. Headlights from other cars affect the view from my driver side mirror and give off a terrible reflection. I have taken my vehicle to Honda dealer and they stated they did not notice any distorted images or shaking. I have had this vehicle for barely 2 weeks and have had no luck in finding the a solution.
The Adaptive Cruise Control causes the vehicle to brake when close to another vehicle when in different lanes of traffic on highway/freeway turns. The adaptive cruise does not appear to communicate with the lane departure system and thus doesn't realize other vehicles are in different lanes. This has occurred 3 times in the 2 weeks I have owned the vehicle. The Adaptive Cruise Control does not understand the vehicles are in different lanes causing it to brake for no reason when turning as the radar only points forward. Adaptive Cruise does NOT warn the driver that it is detecting a problem and/or reacting to a detection, it brakes very hard due to thinking the two vehicles are about to collide despite being in different lanes and thus a collision will not happen. Vehicle has not been inspected by dealership, manufacturer, police, or insurance.