NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2024 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The rear camera on my 2024 CRV is totally useless if it rains or snows, the picture is so distorted you can't tell if a vehicle or person is behind you. This has caused me to not totally trust this feature even in clear weather. Thank goodness this has not caused any incidents when I'm backing up, but it is very nerve wracking. I mentioned this at the dealership when I first bought my car but I guess there is nothing they can do. My last car was a Subaru Outback and the camera was excellent, even in bad weather. Please have Honda do something about this dangerous situation.
On a drive back and forth to Florida from New Jersey the steering seemed to “stick” every so often during highway driving. Almost like the power steering was turned off. With a little additional effort I was able to continue steering but definitely something wasn’t right. I’m very familiar with lane departure and Lane assist features on this vehicle and both of those were not turned on when this was occurring.
The contact owns a 2024 Honda CR-V. The contact stated while driving at approximately 60–65 MPH, the moon roof glass exploded without warning or impact. The contact pulled off the interstate, inspected the vehicle, and noticed an object emerging from the roof. The contact's wife detected an abnormal popping noise before the failure. There were no reported injuries. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called the local glass center, but no assistance was provided. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 3,300.
The steering “sticks” and becomes difficult to manage. Honda has a service bulletin (23-037) the car becomes difficult to drive in a highway you feel like your fighting the wheel to keep the vehicle straight
I have a distorted driver passenger side mirror.
My Crv has difficulty in steering. I can go straight down the road and try to change lanes. It can take a strong tug to get it to change lanes. Once it loosens back up it is ok to steer. I took it to the Honda dealer and they said it was normal. I think they are avoiding a dangerous problem. If I turn on the lane keep assist it is even harder to steer. I have reported this before. Nothing gets logged I will try a different dealer after the holidays. Why should I have to lemon law a car for a common problem.
The AC in heat mode between 76F - 80F makes a bubbling noise on driver side vent - this might be improper seal in evaporated core.
Steering wheel sticking when attempting to maintain driving in a straight line, or when attempting to change lanes. It seems as though the steering wheel is fighting me. Vehicle was purchased new during August 2023 with four (4) miles on the odometer. At that time there were no noticeable steering issues. Beginning December 2023, with approximately 1550 miles on the odometer is when I first began experiencing the issue. There were no warning lights and/or messages prior to first experiencing the issue. The issue seems to be getting worse as vehicle mileage increases. As of this date 12/26/2023, I have not had an accident. However when the steering wheel sticks I have to jerk the steering wheel to maintain a straight line causing the vehicle to over compensate. On occasions it has set off the Lane Keeping Assist function. Also it sticks when attempting to change lanes. I have not yet reported this issue to my local Honda dealership due to the holidays, but do intend to do so this week. Please note that I have found numerous complaints regarding the issue when doing an Internet search. Supposedly Honda issue a technical service bulletin regarding this issue in July 2023. My vehicle is available for inspection when ever needed. My phone number is [XXX] , and my email address is [XXX] should you need to contact me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Leaving a grocery store parking lot and car stalled out.
Steering wheel gets “sticky” and makes it hard to steer. Almost over corrected because it was stuck on the highway. Took to the dealership and it needs a new steering rack, which is on back order.
The contact owns a 2024 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel was inoperable. The contact stated that the steering wheel had seized stuck and failed to function as intended. Additionally, the contact stated that it was very difficult to control the steering wheel. The vehicle was taken to the dealer where it was diagnosed with a failed steering assembly and that the steering rack assembly needed to be replaced. The contact was informed that the steering rack assembly was on backorder until April 2024. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 3,735.
When driving on the highway it is most noticable,It feels like the power steering quits working.It makes it hard to steer. When it does steer easily it is easy to over correct making an accident more likely.Hopefully my Honda dealer will stand behind it. So far over the phone they pretend like it doesn't exist.
I was driving on the interstate between 55-65 mph on a straight path when I noticed the steering wheel would stick when I would try to follow the curve of the road. I would have to apply increased steering effort to keep or correct the vehicle’s path.
Driving on the highway it feels like I lose power steering. The steering wheel is hard to turn. It loosens up eventually. I have asked at the dealership about it. They pretend like they don't know about it. It could cause an accident if i have to make a sudden turn.
my steering wheel is sticking while driving. It has not caused an incident yet, but is causing me to oversteer consistently as it takes too much resistance to overcome the stuck position when trying to make smooth steering movements especially around long slow curves. Even when going straight on multiple lane roads it is quite difficult to make small corrections to stay in my lane. It is bad enough that I will not allow my wife or daughter to operate the car until I have time to take it to the service department.
Driving down the highway my power steering becomes difficult to turn. It will loosen up but could be dangerous if I need to make a quick turn.I am on my 5th CRV. This is so disappointing. My dealership pretended to not know about it.
My CR-V Lane Keep Assist will pull my vehicle one way or the other jarringly violently, and will overcorrect itself the rest of the time. The result being that I have nearly totally stopped using the feature. Recently, though, I have noticed a sticking point just off of dead center when steering in either direction- at any speed. The worst part of this issue is that it causes turning to be unsmooth because the wheel doesn't turn smoothly. At any speed, I can notice the weighting of the steering wheel when I hit the (replicatible) sticking point- and then it is as if the vehicle "skips a few steering teeth" because it cause the wheel to turn a little more quickly as if to catch up to where I had intended to point the tires. This issue has persisted to the point that I googled to see if other owners were having this issue, and that's when I discovered that NHTSA had added the 2023 CR-V to an existing complaint involving Honda Civics with the same steering components. I wish to lodge my complaint in the hopes of making Honda and the NHTSA aware that this issue is also affecting 2024 CR-Vs. I am extra frustrated because I feel like my front suspension/steering components are clunking where that was not an issue over the early life of the vehicle. For reference, I have put 13000 miles on the vehicle since purchasing 07/27/2023.
The side mirrors, especially the driver-side mirror, have considerable distortion and appear to be defective. The car was returned and the driver-side mirror was replaced, but the problem is still there. It seems to be a manufacturer defect and a recall should be investigated. Unable to see and/or focus clearly with the side mirrors.
We have a 2024 Honda CR-V Sport L. My wife drives the car mainly on the highway. She mentioned she noticed the steering "sticks" when trying to change lanes or make small corrections. Almost like lane assist is on but worse. I drove the car and confirmed I experienced the same issue. There are no warning lights telling me there is something wrong with the steering. It has caused my wife to have a couple of close calls. I am taking to the dealer today to have it looked at.
I have been experiencing a recurring issue with my new CR-V. Since I purchased it, water has been leaking into the vehicle during heavy rain. The leak occurs inside the car, at the lower left corner near the driver's side. I have brought the vehicle twice to the local Honda dealership, but they have been unable to identify or resolve the issue.
Steering wheel “sticks” -there is resistance in the steering and then it may release suddenly which may cause a jerking of the wheel to over correct. The car was purchased new and did not experience this problem initially, but it seems to have developed over time. The ‘sticking’ of the steering is really noticeable at higher speeds such as highway driving. This is a safety concern as it makes it more difficult to steer and potentially cause an accident. There are no warning lights on or any other indication of a problem on the dash. The vehicle has not been inspected by the dealer or manufacturer yet, but I plan on making an appointment soon. It has not been inspected by the police or an insurance rep. Yes, the car/steering is available upon request.
While driving, in particular on the highway, the steering wheel becomes suddenly stuck in its position. I am able to overcome the stickiness with a mild amount of effort. I currently have 5700 miles on my vehicle and it appears to be getting more noticeable over time. I have a call into the Honda dealer to have this issue addressed. I am waiting for them to call me back. I have received no warning from my vehicle that there is a problem with the steering.
Vehicle purchased new - 2024, after 2000 miles noticed periodic sticking/slight jerking of steering wheel when driving at higher speeds on slight curves/corrections for crown of road. When adjusting steering slightly in opposite direction slight sticking felt then release with mild jerk. Increasing in occurrence over next 400 miles - taken to selling dealer service - NCDS case opened.
11/28 My wife was driving her 2024 Honda CR-V on a straight road on a trip of more than an hour in cool weather when she experienced "sticky driving" and had difficulty keeping the vehicle in its lane.
Failure of evap system, ventilation valve causing fuel to spew out of gas tank upon fill. Occurred / failed multiple times.
I have had my 2024 CRV EX-L in a couple different dealerships to complain about the steering becoming very sticky after you drive for awhile. When this issue starts up, it makes it very difficult to make minor adjustments to stay in your own lane!! Some dealers say they haven't heard any other complaints, but I find that not to be true when it's all over social media and there are articles all over the internet as well about this same issue. I also have an Attorney looking into this as well at this point. This issue is very annoying and can become a safety concern if you are not always aware and paying attention when it starts to happen. This is definitely not the Honda quality that I have been used to in the past. I would like this addressed ASAP, this CRV only has 6,200 miles on it. Thank you.
Front passenger window exploded while driving early in the morning. 1000 miles on vehicle. Only owned for 2 1/2 weeks. No visible issues or scratches and no objects found in vehicle. Body damage from glass noted on the outside.
We bought this 2024 CRV EXL just a few months ago and have less than 5000 miles. The steering catches and sticks at times. We have owned 5 new CRVS over the many years and this is NOT normal. Honda dealers want to say it’s “normal”. I am on a private Facebook 2023-2024 CRV site, and many have reported this issue. Some say it’s a steering rack. I don’t know but asking for your help as my wife doesn’t feel safe and we know it’s a manufactured issue. Please let us know [XXX] Kindly [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I put my Honda CRV Hybid away in my garage while it was running on battery power. It is silent when not in gear and operating on battery power. The key fob was in the car. I forgot to shut off the power switch before getting out of the car. When the battery drained, the engine started, filling the garage with exhaust, creating an extremely dangerous, and perhaps life threatening condition.
At speeds above 40mph, the steering feels "sticky" or "notchy" when making small corrections to stay in the center of the lane. My local dealer confirmed the problem and ordered replacement parts. That was two months ago.
On Nov. 15, 2023, this vehicle had an episode of unintended acceleration as I was pulling into our garage. This resulted in the front end of the car crashing into material that was stored against a garage wall. I contacted the dealership immediately, and the car was towed to them. They stated that no computer error codes were found. A Honda certified repair center was recommended.. The car was towed to this repair center. It cost approximately $18,000 to repair the car and took 10 weeks. I also contacted American Honda to report the issue. I was told that I should call again after the repairs were finished and that additional testing would be done. I did call Honda after the repairs were done but did not hear back from them. I drove the car from the end of January 2024 until November 2024. At that time a second episode of unintended acceleration occurred on 11-14-2024, also while I was pulling into my garage. This caused damage to the right front end of the car and to the garage wall. I feel that this car is not safe to drive. I am concerned about a recurrence of unintended acceleration putting myself and others at risk. I have elected not to have the damage from the second accident repaired since I will not be driving this car again. I contacted American Honda again after the second incident. I provided them with documentation of the damage to the car along with insurance claims and repair bills. The case is now in the mediation department at American Honda. I am waiting to hear back from them. Fortunately, I was not physically injured during either accident. The vehicle is available for inspection. The answer to the other questions is no.
The steering is very hard and needs lot of force to rotate.
Primarily at higway speeds, there is a slight binding/resistance that has to be overcomed when making a small steering correction when turning the steering wheel slightly to the right. Dealer turned off all driving assisted computer programs and said problem fixed. The problem still exsists. The steering movement is no entirely free.
The steering wheel occasionally gets sticky, especially driving straight for a while. It can be overcome with a little extra force but the steering does not feel smooth because of it. I have not contacted the dealer yet. There are no warning lights or anything. I've got a little over 12k miles on the new car.
The following investigations need to be expanded to include 2024 Honda CRVs also. I have experience identical issues. , The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE23-005) to access the alleged defect of momentary increase in steering effort in model years (MY) 2022 and 2023 Honda Civic vehicles. The complaints report that the momentary increase in steering effort (described as Investigation: EA23003 Open Resume Page 2 of 2 "sticky steering") occurs mostly at highway speeds after driving for a certain amount of time.
The steering wheel seems to get stuck for a little bit and the release by itself, not fully stuck but feels like sticking and sometimes pushes my itself now this is with all the features off including lane departure and lane keep it’s feels like the power steering is failing, and the car also vibrates over 60 miles and makes noise when on a round about Turning left, the dealership is not helping.
The steering wheel sticks and becomes stiff intermittently at various speeds. It seems to happen significantly less in cold temperatures (under 35°f). When performing a turn or slight correction, more bodily force is required to make the move which has resulted in exaggerated moves/corrections. This issue was presented to the dealership and their technician allegedly drove my vehicle and another of the same year/model and was unable to recreate the issue.
The car makes loud noise when the speed was about 50-60 MPH on a highway, the RPM went above 50 - 75. It wouldn't accelerate as I pushed the gas pedal. It's not moving as required. It was scary. It's dangerous. Something is wrong with the system, or transmission. Please fix it. Thanks.
the mother board failed three days after purchasing the vehicle it had 6 miles on it they dealer would not swap the vehicle. now it is a year and a few months later and the battery failed they state i requested the lease to be swapped for another vehicle and they refused.
DRIVER SIDE MIRROR VIBRATES WHILE DRIVING
Steering is jerky and has hard spots. Feels like the steering is pushing back. Fights you while driving the whole time.
The contact owns a 2024 Honda CR-V. The contact stated that upon starting the vehicle and turning the steering wheel to the right or the left, the messages "Road Departure Mitigation System Problem - Please See Your Dealer" and "Lane Keeping Assist Problem - See Your Dealer" were displayed on the instrument panel. The contact stated that the failure occurred two weeks after the vehicle was purchased. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 750.
The driver side rear-view mirror vibrates any time i am traveling over 40-50 mph. This makes it extremely hard to see what is happening behind me. This is a huge problem while at high way speeds and it needs to be rectified immediately.
The contact owns a 2024 Honda CR-V. The contact stated that there was a clicking sound coming from the steering wheel while driving. The contact stated that while driving straight at highway speeds, the contact had to over-correct the steering wheel. The contact used an excessive amount of force to maneuver the steering wheel. There were no warning lights illuminated. The vehicle was taken to the dealer and the clockspring was replaced. There was a clicking sound coming from the steering wheel and the steering wheel seized. The contact stated that the failure was intermittent. The vehicle was not repaired. The manufacturer had been made aware of the failure. The approximate failure mileage was 15,000.
The steering started sticking, jerking and making a popping noise about 5,000 miles and now at 6900 miles it is getting worse. When going straight it is the most noticeable as it feels like the steering binds and then when I adjust to the left or the right it frees up and jerks so that I have to overcompensate and then it jerks in the other direction. At speeds below 10 mph if I move the steering wheel left and right it makes a clunking sound. Randomly during a turn the steering sticks. All the above happens with the lane assist both on and off. When it got worse the dealer said it is the electronic power steering but the part is on back order so there is no immediate fix available.
I am writing to express concern about the steering of my 2024 Honda CR-V (Sport Touring trim). The vehicle was purchased new in September, with about 3,800 miles accumulated so far. When driving at 40 mph or higher in a straight line, there is persistent resistance in the steering wheel. It sticks when making slight straight line corrections. I included lane driving assistance in the "problem parts" section here not knowing if there is a connection. Not only is there resistance, but frequently the steering will suddenly jerk to either side. This is very slight and has not caused a major straight line deviation, but I know this should not occur and for all I know can get worse. I have repeated these circumstances while using and not using any lane assistance. No warning lamps or messages have appeared. I am taking the vehicle to my dealer during the week of 12/11, so no inspections as of yet. I have read NHTSA is investigating nearly identical complaints with 2022-23 models and wanted to add my concerns about the '24 model year.
The contact owns a 2024 Honda CR-V. The contact stated that while driving at approximately 75-80 MPH, the contact rear-ended another vehicle in front. The air bags did not deploy. The impact caused soreness in her chest and lower back; however, medical attention was not received. A police report was filed. The vehicle was towed to the collision center but was not yet diagnosed or repaired. The vehicle was not deemed totaled by the insurance company. The dealer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,300. The VIN was unavailable.
Horn is not adequate as a warning mechanism for safety. A large number of owners are complaining about this issue. Honda knows the horn is inadequate but instead of providing a suitable horn for the vehicle they are selling an add on horn for customers to purchase through the parts department. The horn provided with the vehicle should be of sufficient volume to serve as a safety device. This is not acceptable.
For months, the infotainment screen has flashed on and off or delayed in coming on after vehicle has started. The delay would take minutes or hours and eventually became days. Now the screen has been completely blank for about two weeks now. You can hear the radio and adjust it with the steering wheel controls but cannot adjust it with the volume control on the infotainment center. CANNOT access any menus/apps nor make any adjustments to any safety equipment or vehicle settings. CANNOT turn the back seat reminder on when I put a child in the backseat. The back up camera does not work. I'm sure there are other safety concerns I cannot think of when not able to access certain menus or apps on the entertainment center.
The steering wheel sticks and requires extra effort to break it loose to make small adjustments. This seems to happen and get more severe after a minute or two of driving, and especially when speeds approach 35 mph and higher. Very difficult to make small adjustments smoothly when cruising on an interstate or a straighaway. You have to break it loose for small steering moves, and you can even feel the vibration of it breaking loose in the steering wheel itself. Often you can even hear the sound of it breaking loose in the steering column itself. Went to the Honda dealer, and they cant get me in until Feb 1 2024 to even look at it. I notice there is a TSB MC-10239109-0001 concerning steering boxs on Honda's. This started sticking at about 2000 miles on the vehicle, and is getting more consistent. I now have 2800 miles on the vehicle. The dealership seemed to be unaware of the problem but it is all over the internet, and I find it hard to believe they do not know about it as it has been reported on 2022 and 2023 civics and now is apparently affecting the 2024 models.
Data synced from NHTSA on May 4, 2026