2023 Honda HR-V Complaint Log

The contact owned a 2023 Honda HR-V. The contact stated that while driving at 35 MPH, a deer abruptly attempted to cross the roadway, causing the contact to veer off the roadway in an attempt to avoid a collision. As a result, the contact collided head-on with a tree. The air bags did deploy but were only partially inflated. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. A police report was filed, but no injuries were reported. The contact did not receive medical attention on the day of the collision. However, the contact later transported himself to an area hospital and was treated for chest and abdominal pain. The manufacturer was notified of the failure but did not assist. The failure mileage was 7,500.

Rear window exploded while driving 30mph to work today 12/9/23. No car was in front or behind me. Nothing hit the window it just exploded.

Car was sitting in a parking lot and back windshield just shattered. Nothing hit it

The back rear windshield glass exploded and shattered into small pieces. Remote started the car before making my way to drive it. As I started to drive, in few minutes I heard a pop sound and when checked rear view mirror; the rear windshield was shattered into pieces. There was no impact, no object hitting. Luckily I was the only occupant in the car and no injury resulted. Car taken to the dealer.

While parked, the rear windshield of the HR-V spontaneously shattered There was no safety risk to my wife, but others have reported the same issue while driving, see [XXX] We have not had the vehicle inspected yet, but will take it to the dealer on Monday (happened last night, and it's Saturday today). There were no issues prior to this happening, no severe weather, no prior impact on the window, etc -- it seems to be a known defect based on the research I have performed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

REAR HATCHBACK GLASS SHATTERED IN MY DRIVEWAY WHILE I WAS WARMING UP CAR

The component that failed was the hatchback window. It completely shattered and it is not available for inspection unless you want to look at it before December 13. I am now without a car and this was the first available date to get it fixed. I was not at risk because I was outside of the car and had just closed the door. I could imagine if you were a passenger in the back seat you could have been hit with exploding glass. When I called the dealer they said they could do nothing for me and that I would have to get the glass replaced by a glass dealer. They said this is something that sometimes happens with the cold weather. It was not that cold. It was 25 degrees in upstate NY. I have never heard of this happening with any car and I believe they have been prompted to say this is a normal thing. I have looked online and there have been other complaints about Honda HRV 2023 back windows exploding. There was absolutely no warning.

My back glass exploded while parked in my driveway.

My back glass windshield was shattered and broken and it broke like an explosion, when I opened the trunk. I have seen many 2023 honda hrv owners reporting the same.

Rear Glass just shattered Nothing provoked it just broken sitting in driveway & steering tighting up while driving cause wheel too jerk when driving

Came out in the morning to the rear windshield shattered. No impact or anything of the like, just randomly shattered overnight while in my garage.

We purchased this HR-V last year for my son. He has been driving it back and forth to school at a max of 35mph most of the time. We had to drive to Birmingham and probably the first time actually at speeds of 55mph or more. The steering didn't feel right. it seemed as if it was sticking in it's current position and took more effort to turn it, When it would finally turn it felt like it would ratchet over. I watched it carefully throughout the drive. When we got home, I took the vehicle in to the dealer for its first service, to accomplish a safety recall on the seat belts and asked them to look at the steering as well. It appears that this vehicle was having the same failure of the steering gearbox that has affected Civic, CR-V and Acura Integra models prompting a recall. And in fact, as we are waiting for the dealer to repair this vehicle with less than 4000 miles, they confirmed this gearbox is not available because it is the same gearbox as those models use. My concern is that this problem is affecting this model of vehicle as well, and probably any vehicle that has this same part.

The contact owns a 2023 Honda HR-V. The contact stated that after his wife had parked the vehicle inside the business parking garage, it was later discovered that the glass liftgate window had shattered. The cause of the failure was not yet determined. The contact stated that no objects had impacted the liftgate glass to cause the failure. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 20,000.

I have steering issues and it is worse in the colder weather. Like sticky steering. I noticed it soon after I bought the car and then it seemed to go away but now steering is weird all the time and I only have 9,000 miles on the car.

WHILE I was driving the rear window just made a noise and the I heard shattering glasses. When I look thru the rear mirror I saw that the glass was all shatter. I stop when I park I look for any holes that indicate that someone throw something but there was no sign of it. I moved to a safe place and the windshield started to fall.

The steering wheel effectively sticks at any speed, especially at the home position. It takes a meaningful amount of force to move the steering wheel once stuck, creating a safety hazard. I noticed this while driving the car, who we bought for our son, creating even more of an issue for him being a new driver. It’s my understanding this is a known issue with the Civic and other models. It does need to be addressed before someone gets hurt.

Rear Window Shattered this morning after utilizing defroster.

The rear windshield of the vehicle spontaneously exploded outward while sitting parked in driveway of home around 10am on 12/1/23. Vehicle had not been driven that day, temp was about 55 and sunny. Glass was spread out on driveway as well as in truck of vehicle as part of windshield had collapsed.

I own a HRV Sport 2023 and Friday December 1, 2023 I found my rear windshield shattered all of the sudden. I know by reading online that is a defect from manufacturing. The dealer where I bought my car does not want any responsability and they told me I have to pay it. This is a manufacturing defect. Is not fair I'm still paying for this car and have to be liable for something the manufacturing has done wrong.

When i am driving my 2023 Honda HRV my steering wheel becomes sticky and jerky. By being sticky i have to jerk the sterring wheel and that makes the vehilce swerve a bit. I have spoke to the delearship and was advised that they have not gotten any recalls for that issue.There was no messages and this started sometime in september of 2023. I see on the Honda HRV forum, that there are several others that are having this issue.

My rear window completed shattered without any impact, I contacted the dealership & they stated that glass isn’t covered. This is very disappointing because Honda isn’t fixing the issue.

Upon entering my parked vehicle today 11/30/23, I got in and closed the driver side door of my 2023 Honda Hrv. Immediately I heard a crash and looked behind me to see that my rear windshield had shattered and the middle part was caved in with glad all in the trunk. I got out, inspected the area and there was nothing to indicate why the windshield spontaneously combusted like this. I took it to the dealer I bought it from and no one had seen or heard of this before. Upon searching online, I found several websites where other people have reported the same thing happening, either when the car is parked or while driving. The dealership is currently trying to figure out how to handle this.

During a short drip in August 2023 was the first time I noticed the steering "freezing" on the highway and jolting when I tried to control it. I had to use considerable force to hold and direct the steering throughout the trip and back. Still, on the trip, it sometimes felt as if the vehicle was floating and the steering had no grip. It was such a risky and exhausting trip for me because of this problem. On November 30th, 2023, I was on the highway again and experienced it. The steering felt stiff and at times, the front wheels felt like they were being magnetically pulled away in a different direction. I felt so unsafe with other fast-moving vehicles on every side as I struggled to keep the steering aligned. I had to use a good amount of force to grip and direct the steering and found myself praying for safety as I drove. It was certainly hazardous as it could endanger my life and those of others. I called the dealership to lay a complaint. They asked me to bring the car over to them, but I am in a different location and frightened to drive the car for hours to them and then more hours from there back to my base. I asked if I could take it to a nearby dealership but was told I'd have to pay hundreds of dollars for diagnostics. If they could direct me to a nearby dealership to run diagnostics for free, I would be willing to do that. There have not been warning signs indicated by the vehicle so far. I got this car in March and it has less than 3000 miles on it. I don't know what to do. I feel as if I've made a mistake purchasing it.

my back windshield shattered with out any impact when the car was parked. and it exploded when I was driving!

My back windshield completely shattered while I was coming up to a stop sign. Nothing hit my car, I didn’t hit anything. All of a sudden I just heard it explode.

Rear glass exploded

Rear glass shattered while vehicle was parked and defrosting.

Unknown option. Car rear window shattered after doing push to start

Rear window shattered while vehicle was stationary in garage. Driver sat in seat and closed driver side door and the rear window shattered with no impact from external object.

My 2023 Honda HRV rear windshield exploded unexpectedly without a cause. I warmed up the car on a 40 degree morning before driving and less than a mile down the road, the rear window exploded in a wide open area while driving 25 mph. THANKFULY MY KIDS WERE NOT IN THE BACK SEAT!

On November 27th at 7:30 am I used the remote start feature on my car for the first time and when I walked out to my car and went to open my door, my entire back windshield exploded. For reference I had not use the rear defroster before so when I used the auto start feature on my car this was the very first time the rear defroster had been used.

I was driving and all of a sudden I hear a POP and look in my rear view window and my back window shattered. Nothing hit it. No impact just shattered

The rear windshield spontaneously shattered without cause. No impact took place. This affected visibility while driving, creating a safety hazard. The vehicle is being taken to the dealership for evaluation. No advanced warning.

Rear Windshield Glass Shattered while driving with no impact

While I was driving the rear window suddenly shattered creating a loud thud. Chunks of shattering glass fell into the back section of the car. No foreign object hit the car. This was just a spontaneous event. We often transport our grand children and it is possible that they could have been seriously injured if they would have been in the car at the time. The car is unsafe to drive at this time due to shards of glass still loose. I plan to contact the local Honda dealership and will request a representative to come inspect the damage. Our HRV is still under warranty.

The contact owns a 2023 Honda HR-V. The contact stated that after parking the vehicle and then later returning to the vehicle, the contact discovered that the rear liftgate window had shattered. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 17,000.

Rear windshield exploded. Windshield was hot after the explosion. Defroster was off.

Back window defrost over heats causing back glass to shatter. This is a safety issue causing the driver visual impairment through the back glass. Vehicle has been inspected with the glass replacement. There were no prior warning sensors.

rear windshield shattered while parked.

Steering is jerking available for inspection. The jerking of the steering wheel does not allow the car to stay in its driving lane and requires constant over steering to stay in a highway lane. This is the first step in reporting the issue and will be reaching out to American Honda and other parties to address this issue as we are financing this new purchase which was purchased in early June of 2023. No warning lights are displayed in the Honda HR-V and no messages are occurring while operating this car. This started on 11/22/2023 and is still occurring as of 11/24/23. This is a very dangerous situation.

My steering has become sticky especially during highway driving when trying to stay in my lane. The stickiness makes me have to use extra force which then ends up making a jerky feel and over correcting. The drive is not smooth and feels unsafe for me as well as other vehicles on the road due to the potential of ending up in someone else’s lane. I will be taking my vehicle to the Honda dealer today. No warning lamps or messages have been shown.

Highway or city streets the car drifts and the steering sticks when you correct the drift. This is a safety hazard, if it jerks too much when correcting it could drift into the opposite lane causing a crash. I bought my HR-V in March of 2023 and it was fine until my Low Tire Pressure Sensor triggered. We couldn't find an issue with the tires so we recalibrated the sensor and after that the steering started to stick. I brought it to the dealer and they couldn't find any issues at that time. Over the last couple of weeks it's gotten worse, I called my dealer again and they said they've had to replace two steering racks on the HRV due to this problem. I turned off the lane departure feature to see if that helped but the problem persists.

Power steering pressure seems to build up and stick forcing you to break the steering wheel pressure in short, jerky motions. Lane assist is off. Seems unsafe in wet or icy conditions.

The rear glass exploded out of nowhere while my partner and I were in the vehicle. This was very scary and life threatening. I went to two dealerships and they told me to file a claim with the insurance company because there is nothing that Honda can do since they do not cover glass and they did not conduct any inspection. It may however have something to do with the defrost system. My vehicle is available for inspection as of right now. I have a glass replacement scheduled for which I have to pay out of pocket.

The back windscreen of my 2023 Honda HRV spontaneously exploded causing an 8-inch diameter hole on the left side of the glass (when looking at it from the back). The vehicle was parked with engine off and was being filled with gasoline at a gas station. When the back hatch was opened to remove a bag (covered in broken glass) most of the remaining windscreen fell in to the back of the vehicle when the hatch was shut. The vehicle was not involved in an accident/collision and was not hit by any object. The rear window heater had been turned on in the previous minutes. Honda do not have a recall for this issue but they have issued a dealer communication and are investigating the general issue. This does seem to be a common issue according to Honda forums.

On Sunday, November 19, after using the rear defroster for the first time, the rear window completely shattered. The rear defroster was not on at the time of shattering but had just been switched off. The rar window completely shattered from edge-to-edge.

We drove the HRV home from the dealership and the rear window shattered spontaneously.

The steering sticks and takes more effort to move the steering wheel. When making a turn, the steering wheel does not return to the neutral position and stays at the angle of the turn.

Rear back window shattered while parked up at home.

While I was driving and while using the rear window defroster the rear window suddenly shattered. The shatter made a whole on the middle/upper left side (facing forward). This needs to be recalled as it is a hazard while driving and there shouldn’t be rear windows easily shattering by using the defroster once. This was my first time using the defroster since I just bought the car.