2017 Honda Pilot Complaint Log

2017 Honda Pilot does not restart when auto idle feature is engaged. The engine idles, as designed, but does not restart. Instead, the engine shuts off entirely and we lose all power features. On one occasion, we were stopped on hill on a coastal highway and began rolling backwards. Fortunately, I was able to stop our Pilot before it rolled into the vehicle behind us but it was difficult as the power brakes were not working. This has been an issue since we purchased the car new and the dealership has not been helpful in the least. We've taken it to them several times and they had it for roughly a month on one occasion. They've told us repeatedly that they haven't heard of this issue before (a simple Google search will show that other consumers have experienced the same thing) and are now telling us the issue is no longer covered under the vehicle warranty. Since the dealership was unwilling to help us, I opened cases with Honda America but they, too, have been unresponsive.

The contact owns a 2017 Honda Pilot. The contact stated while at a complete stop, the vehicle stalled due to a defect with the Auto STOP/START feature. Several unknown warning lights were illuminated during the failure. The contact was able to restart the vehicle after several attempts; however, the failure persisted. The vehicle was taken to the dealer on several occasions where a software update was performed, the starter motor, starter switch, fuel injector and valve adjuster were all replaced; however, the failure persisted and worsened over time. The manufacturer was contacted and filed a complaint. The vehicle was not repaired. The failure mileage was approximately 10,000.

THE VEHICLE HAS STARTED JERKING WHILE ACCELERATING.

Engine fails to start when idle stop is active. The June 2018 date was the first incident. There has been multiple incidents since.

WHILE DRIVING WITH THE FAMILY ON THE FREEWAYS IN ARIZONA, CALIFORNIA AND NEVADA AT SPEEDS BETWEEN 65-70 MPH, THE PILOT HOOD VIBRATES AND FLEXES INTENSELY. THE FLEXING MOVEMENT IS VERY UNSTABLE WHEN STRONG WINDS OR A SEMI IS PASSING. WE ARE WORRIED THIS STRESS AND FATIGUE ON THE LOCKING MECHANISM WILL BECOME COMPROMISED AND LET GO OF THE HOOD.

WE LIVE IN SAN FRANCISCO AND DO A LOT OF URBAN DRIVING (AKA, THERE'S A TON OF STOP SIGNS). WHEN THE A/C IS NOT ON, THE ENGINE TURNS OFF ALMOST EVERY TIME WE STOP. AFTER OWNING THE BRAND NEW VEHICLE FOR ABOUT A YEAR, THE RADIO AND LIGHTS STARTED TURNING OFF WHEN THE CAR WOULD START BACK UP AT A STOP SIGN/LIGHT. THE POWER TO THE LIGHTS ACTUALLY STARTED TO DIM BEFORE THEY TURNED OFF COMPLETELY. EVENTUALLY, THE CAR FAILED TO START BACK UP ON ITS OWN A FEW TIMES. WE TOOK IT IN TO THE DEALER AND THEY REPLACED THE STARTER UNDER WARRANTY. THE PROBLEM WENT AWAY. WE'RE NOW 2 YEARS + 4 MONTHS INTO OWNING THE CAR AND THE LIGHTS ARE STARTING TO DIM AGAIN WHEN THE CAR IS STARTING BACK UP AT STOP SIGNS/LIGHTS -- I'M HOPING IT FAILS AGAIN BEFORE THE 3 YEAR WARRANTY IS UP SO WE CAN GET IT REPLACED AGAIN FOR FREE. THIS FEELS LIKE A MANUFACTURING DEFECT TO ME -- ONE THAT'S EXACERBATED BY THE FREQUENCY OF STOPS IN AN URBAN ENVIRONMENT AND A STARTER THAT ISN'T BUILT TO WITHSTAND THAT KIND OF USE. THIS SHOULD BE INVESTIGATED FOR A RECALL.

TRAVELLING ON A I-80 W ABOUT 60 MPH FROM NJ TO PA , FOR NO APPARENT REASON THE SUNROOF SHATTERED. CRACKED OPENING WAS ABOUT 1X3 FT IN OVAL SHAPE. NO OVERPASS OR OTHER VEHICLES ON THE FRONT AND ALSO NO ELEVATED ROCKY AREA ALONG THE HIGHWAY WHERE THIS HAPPENED. WE INITIALLY THOUGHT IT WAS SOME ROCK -BUT NO CHANCE WHATSOEVER FOR THAT. HONDA DEALER SAID THEY CAN LOOK AT IT , BUT MOST LIKELY INSURANCE WILL HAVE TO COVER IT.

WHILE DRIVING ON THE HIGHWAY, MY 2017 PILOT ELITE SPONTANEOUSLY ACCELERATED AND RPMS REVVED. I TAPPED THE BRAKES AND IT RETURNED TO THE NORMAL SPEED. TRAFFIC WAS SPARSE, BUT IF IT HAD BEEN BUSIER THIS COULD HAVE EASILY CAUSED A COLLISION.

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING IN A PARKING GARAGE, THE VEHICLE ACCELERATED RAPIDLY ON ITS OWN WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STOPPED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO TWIN CITY MOTORS (10545 MEMORIAL BLVD, PORT ARTHUR, TX 77640), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND FILED CASE NUMBER: 08652108. THE FAILURE MILEAGE WAS 13,150. THE VIN WAS NOT AVAILABLE.

WHEN NEUTRAL BUTTON IS PRESSED ONCE AND IGNITION TURN OFF AND CAR EXITED BY DRIVER CAR REMAINS IN NEUTRAL. AUTO PARK FUNCTION DOES NOT PUT CAR INTO PARK. THE SERVICE TECHNICIAN AT HILL COUNTRY HONDA CONFIRMED ''TIS AND STATES IT IS NORMAL. THIS NOT WHAT IS DESCRIBED IN THE OWNERS MANUAL NOR IN ONLINE VIDEOS. THIS MISINFORMATION RESULTED IN THE HONDA PILOT ROLLING OUT OF THE GARAGE AND COLLIDING IWITH ANOTHER CAR AFTER THE DRIVER HAD TURNED OFF IGNITION AND EXITED THE HONDA PILOT. THE PILOT HONDA PILOT SHOULD REMAIN IN NEUTRAL AFTER EXITING CAR ONLY WHEN CAR WASH MODE IS ACTIVATED ACCORDING TO THE MANUAL.

THIS VEHICLE APPEARS TO HAVE FAULTY BRAKES - EITHER BY DESIGN OR BY MANUFACTURING. WHILE I CANNOT COMMENT ON THE CHANCES OF BRAKE FAILURE BUT THE PERFORMANCE OF THE BRAKES IS UNSATISFACTORY AND UNPREDICTABLE. I'M FAIRLY CONFIDENT I'M NOT THE ONLY ONE AFFECTED. I WOULD PERSONALLY INVESTIGATE THE BRAKES ON THE CURRENT GENERATION HONDA PILOTS AS THEY APPEAR TO BE A POTENTIAL SAFETY ISSUE. BUT, THE DECISION TO UNDERTAKE THIS EXERCISE OF INVESTIGATING HONDA IS UP TO YOU.

THIS IS THE 4TH TIME NOW THAT WE HAVE HAD TO BRING OUT PILOT IN TO BE SERVICED FOR THE SAME THING. WHEN WE TURN THE CAR ON, MULTIPLE ERRORS COME ON OUT OF NOWHERE. POWER STEERING, THE SPEEDOMETER AND MANY OTHER THINGS STOP WORKING. THEY RESET IT AND IT HAPPENS AGAIN. THEY HAVE CHANGED THE BATTERY AND DONE SOMETHING WITH THE ALTERNATOR BUT NEITHER OF THESE THINGS FIXED THE ACTUAL PROBLEM.

MY SUNROON EXPLODED ON THE FREEWAY (INTERSTATE 575 GOING 65 MPH + )- I HAVE HAD THE CAR FOR 6 MONTHS (BRAND NEW). NO ACCIDENT OCCURRED DUE TO IT - BUT WAS DRIVING ON THE FREEWAY AND IT EXPLODED. 1/3 OF THE GLASS WENT INTO THE CAR AND 2/3'S OF THE GLASS FELL BEHIND AND SCRATCHED THE TOP OF MY CAR. TALKED TO THE DEALERSHIP AND THEY SAID IT MUST HAVE HAD AN CRACK ALREADY IN IT AND NOTICED SCRATCHES ON THE ROOF. IF THIS EVER GETS RECALLED - I WOULD LIKE TO BE REIMBURSED. THE COST FOR REPAIR IS OVER $600

TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE ODOR OF FUEL COULD BE DETECTED INSIDE THE CABIN OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (WILDE HONDA, 1603 E MORELAND BLVD, WAUKESHA, WI 53186), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.

The contact owns a 2017 Honda Pilot. The contact stated while driving approximately 40 MPH he went through a standing pool of water on the right side of the road, the vehicle instantly slowed as if the contact had applied the brakes with force. The contact stated no warning light was illuminated. The contact did not take the vehicle to local dealer and the vehicle was not repaired. The contact stated that the failure occurred on both sides of the vehicle while driving through standing water. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,000.

THE DRIVERS SEATBELT IS VERY SHORT AND DOESN'T ALLOW ANY MOVEMENT AT ALL TIMES.

TRANSMISSION OVER HEATED AFTER SIDE GASKET FAILED AT 1224 MILES SINCE NEW. SINGLE OWNER, NEW VEHICLE. DEALER TIGHTENED GASKET, PUT FLUID IN IT. AND RETURNED VEHICLE TO OWNER.

I HAVE 2017 HONDA PILOT TOURING. I HAVE A REOCCURRING PROBLEM WITH THE ANTI BREAK MITIGATION SYSTEM. IT CONTINUALLY ACTIVATES IN MULTIPLE DRIVING SITUATIONS THAT DO NOT REQUIRE IT TO ACTIVATE. THIS PROBLEM OCCURS WHEN I'M DRIVING AT DIFFERENT SPEEDS, WITH AND WITHOUT THE CRUISE CONTROL IS SET, AND ON ANY TYPE OF ROAD. I HAVE TAKEN IT TO THE DEALERSHIP 5 TIMES TO HAVE THIS PROBLEM CORRECTED. THEY HAVE BEEN ABLE TO DUPLICATE THE PROBLEM. THEY HAVE TRIED TO REPAIR THIS PROBLEM 5 TIMES WITHOUT SUCCESS. THE ANTI BREAK SYSTEM CONTINUES TO ACTIVATE INCORRECTLY ON ALMOST A DAILY BASIS. THE DEALERSHIP HAS STATED THAT THERE ISN'T A PROBLEM AND THAT I CAN TURN OFF THE ANTI BREAK SYSTEM AND DRIVE MY VEHICLE WITHOUT IT. I PAID FOR THIS FEATURE AND I DO NOT THINK THAT I NEED TO TURN IT OFF AS IT IS A SAFETY FEATURE OF MY CAR. THIS IS A SERIOUS SAFETY ISSUE AND IT NEEDS TO OPERATE CORRECTLY. I ALSO HAD TO REPLACE THE FUEL INJECTION SYSTEM.

MY TAILGATE WINDOW EXPLODED WHILE PARKED PROBABLY DUE TO PRESSURE. YOU CAN CLEARLY SEE IT EXPLODED FROM THE INSIDE OUT. I CONTACTED MY LOCAL DEALER, HONDA OF CONCORD AS WELL AS HONDA OF AMERICA AND THEY REFUSED TO ACKNOWLEDGE THE ISSUE.

NEW PILOT ELITE JUST OVER 2 MONTHS OLD AND WITH ROUGHLY 3800 MILES ON IT HAD THE SUNROOF (NOT PANORAMIC MOONROOF) BLOW OUT ON A RURAL HIGHWAY WITH NO CARS OR OBJECTS IN SIGHT. NOTHING HIT THE CAR OR FLEW INTO VIEW PRIOR TO EXPLOSION. THIS OCCURRED 100 MILES FROM HOME AND ON A SUNDAY SO THE CAR HAD TO BE LIMPED HOME TO BE TAKEN TO THE DEALER THE FOLLOWING DAY. THE DEALER CLAIMED THEY TOOK PICTURES AND COMMUNICATED WITH AMERICAN HONDA OF THE CIRCUMSTANCES. THEY TOLD ME IT WAS DETERMINED THAT THE SUNROOF BLEW OUT BECAUSE IT HAD BEEN WEAKENED BY ROCK CHIPS OVER TIME EVEN THOUGH WE HAD NEVER SEEN A SINGLE BLEMISH IN THE SUNROOF AND WE LOOK THROUGH IT REGULARLY BECAUSE WE HAVE SMALL CHILDREN AND LOOK AT THE AIRPLANES THROUGH THERE. WHEN I PICKED UP THE CAR AFTER I HAD TO PAY OUT OF POCKET FOR THE REPAIR, THE SERVICE MANAGER SHOWED ME THE ALLEGED ROCK CHIPS IN THE PAINT ON THE ROOF.. THERE WERE WAY TOO MANY THERE FOR A 2 MONTH OLD CAR. WHEN I GOT HOME AND SHOWED MY WIFE THE 'ROCK CHIPS', I REALIZES THAT THERE WASN'T A SINGLE ROCK CHIP FORWARD OF THE SUNROOF AND IT DAWNED ON ME THAT THOSE WEREN'T ROCK CHIPS BUT GOUGES IN THE PAINT FROM SHATTER GLASS ALL OF WHICH WERE BEHIND THE SUNROOF.

THE DRIVER SEAT SEATBELT IS TOO SHORT TO COMFORTABLY BUCKLE WHILE WEARING WINTER CLOTHING, OR FOR INDIVIDUALS WITH A LARGER STOMACH. IN ADDITION IT IS NOT POSSIBLE TO LEAN FORWARD WHILE STOPPED TO LOOK AROUND OBSTACLES WHEN PULLING OUT OF A LOCATION WITH LIMITED VISIBILITY. THIS LEAVES NO CHOICE BUT TO USE AN AFTERMARKET EXTENDER OR JUST NOT BUCKLE UP. IT IS SIGNIFICANTLY SHORTER THAN THE PASSENGER SIDE OR ANY OTHER VEHICLE I'VE BEEN IN. THIS IS A CONFIRMED ISSUE WITH MANY OTHER OWNERS PER ONLINE FORUMS.

THE CAPLESS FUEL FILLER NECK HAS A DESIGN FLAW THAT ALLOWS WATER TO GET BEHIND THE OUTERMOST FLAP. IN COLDER CLIMATES, THIS WATER CAN FREEZE BETWEEN THE FLAPS, PREVENTING THE FUEL FLAP FROM OPENING, MAKING IT IMPOSSIBLE TO GET A GAS PUMP IN TO REFUEL THE VEHICLE. THE ONLY SOLUTIONS ARE TO WAIT FOR IT TO GET ABOVE FREEZING (IF YOU HAVE THAT LUXURY WHILE WAITING TO REFUEL), MANUALLY APPLYING A HEAT SOURCE (KIND OF DANGEROUS WITH GAS), OR TRYING TO MANUALLY CHIP AWAY AT THE ICE WITHOUT BREAKING ANYTHING.

DRIVER SEAT BELT IS VERY SHORT, COMPARING TO OTHER MAKES AND MODELS CAN NOT REACH THE DASH WHEN TRYING TO CLEAR WINDOW OR DASH IF SOMETHING IS ON THERE SEATBELT LOCKS UP ABOUT QUARTER WAY TO DASH. MAJOR SAFETY ISSUE , HAVE TO BUY EXTENDER FOR OVERISEZED PERSON...

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE ATTEMPTING TO FILL UP THE FUEL TANK, THE CONTACT NOTICED THAT ICE WAS LODGED IN BETWEEN THE FIRST AND SECOND FUEL NOZZLES. THE CONTACT HAD TO CHIP AWAY THE ICE TO FILL UP THE TANK. THE DEALER (BOCH HONDA, 279 PROVIDENCE HWY, NORWOOD, MA 02062) WAS AWARE OF THE FAILURE AND STATED THAT HONDA WAS WORKING ON SOMETHING IN THE NEXT FEW WEEKS REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT COULD NOT ASSIST. THE FAILURE MILEAGE WAS 800. THE VIN WAS UNAVAILABLE.

THIS MIGHT BE AN UNKNOWN ISSUE, BUT UPON STARTUP, THE BRAKE PEDAL IS VERY STIFF AND HARD. FEW TIMES, I COULDN'T START THE CAR BECAUSE THE BRAKE WAS SO STIFF, I COULDN'T PRESS ON IT WITH MY FOOT, AND IT WENT INTO ACCESSORY MODE. I TOOK IT TO 3 DIFFERENT DEALERS, THEY KEEP TELLING ME THAT IT'S NORMAL. ADVANTAGE HONDA TRIED REPLACING THE BATTERY, BUT THAT DIDN'T HELP. ALL THEY COULD DO IS A MULTIPOINT DIAGNOSTIC ON IT, WHERE THE COMPUTER WON'T SHOW ANYTHING. DEALERS ARE TELLING ME IT'S NORMAL, BUT WHY IS MY NEIGHBOR'S 2017 HONDA PILOT NOT GIVING HIM THE SAME PROBLEM? IT CAN'T BE NORMAL BECAUSE WHEN I FIRST PURCHASED THE CAR IN AUG. 2017, AND UP UNTIL MID OCT. 2017, THE BRAKE PEDAL WAS FINE. THEN AFTER THAT, IT ONLY HAPPEN OVERNIGHT, THEN NOW IT'S HAPPENING EVERY TIME I START THE CAR, IT GETS VERY FRUSTRATING WHEN YOU HAVE TO SLAM THE BTRAKE PEDAL IN ORDER TO START THE CAR. I'VE DRIVEN OTHER VEHICLES WITH PUSH BUTTON STARTS FOR MANY YEARS IN THE PAST, AND I'VE NEVER ENCOUNTERED AN ISSUE LIKE THIS. COULD THIS BE AN ISSUE WITH THE HYDRAULIC BRAKE SYSTEM LOOSING VACUUM SUPPLY WHERE DEALERS DON'T WANT TO BOTHER TAKING A CLOSER LOOK AT THE ISSUE BECAUSE THEY DON'T MAKE THAT MUCH MONEY IF IT'S STILL UNDER WARRANTY? I'VE CALLED HONDA OF AMERICA, THEY TOLD ME TO BRING IT TO A DEALER, BUT DEALERS ARE NOT HELPING OR EVEN EXPLAIN WHY IS THE BRAKE PEDAL DOING THAT OTHER THAN SAY IT'S NORMAL. AS SOON AS I START THE CAR, THE CAR RUNS FINE. PLEASE HELP ME UNDERSTAND WHY MY CAR IS LIKE THIS. THANK YOU FOR YOUR HELP.

THE DRIVERS SEATBELT IS VERY SMALL AND LIMITING. AS A PERSON OF LARGER SIZE (NOT OBESE) I AM BARELY ABLE TO FASTEN THE SEATBELT COMFORTABLY UNLESS I SCOOT THE SEAT ALL THE WAY BACK, AT THAT POINT I CANNOT REACH THE PEDALS. I AM UNABLE TO LEAN FORWARD TO LOOK FOR IT ONCOMING TRAFFIC SAFELY. THE DEALERSHIP REPORTS THAT THIS IS NORMAL FOR THE DRIVERS SIDE TO BE SMALLER AND I SHOULD GET A SEAT BELT EXTENDER (AFTER MARKET). THE PASSENGER SIDE FITS PERFECTLY. UNACCEPTABLE.

TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WAS TOO SHORT. THE CONTACT STATED THAT THE SEAT BELT MADE IT DIFFICULT FOR THE CONTACT TO MOVE THE SEAT TO OPTIMAL POSITION AND BECOMES TOO TIGHT WHEN HE MOVED THE SEAT FORWARD. LINDSAY HONDA (5959 SCARBOROUGH BLVD, COLUMBUS, OH 43232, (614) 864-5250) ADVISED THE CONTACT TO PURCHASE AN EXTENDER SINCE THERE WAS NO REMEDY FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

THE FRONT DRIVERS SIDE SEAT BELT IS WAY TO SHORT FOR A NORMAL HUMAN BEING. I'M AVERAGE HEIGHT AND WEIGHT BUT WHEN I ATTEMPT TO PUT THE SEAT BELT AROUND ME IT BARELY FITS. ONCE I MANAGE TO GET IT LOCKED THERE'S NO SLACK.IN CASE OF ACCIDENT THE SEAT BELT WILL CAUSE INJURIES. THIS VEHICLE NEEDS TO BE RECALLED IMMEDIATELY

TWO TIMES MY 2017 HONDA PILOT WITH ONLY 2600 MILES ON IT HAS LOST ENGINE POWER AT SPEEDS OF 45 PLUS MILES PER HOUR. THE SERVICE ENGINE NOW LIGHT FLASHES ALONG WITH ALL OTHER SYSTEM WARNINGS INCLUDING EMISSION WARNINGS, VEHICLE STABILITY WARNINGS, AND ENGINE POWER FAILURE WARNINGS. I HAVE READ AT LEAST 30 OTHER COMPLAINTS ON THE INTERNET ABOUT THIS HAPPENING. IT IS EXTREMELY DANGEROUS IF THERE IS NO SHOULDER AND TRACTOR TRAILERS BEHIND YOU LIKE HAPPENED TO ME. I WAS FIVE MILES FROM A SAFE EXIT ON AN UPHILL INCLINE. THIS IS A VERY BAD ACCIDENT WAITING TO HAPPEN. CAR ALSO FEELS LIKE IT IS MISFIRING OFTEN LEADING UP TO THESE EVENTS OVER THREE DAYS. VEHICLE IS AT DEALER A SECOND TIME, BUT I AM VERY CONCERNED ABOUT WHAT I WILL BE TOLD. THE FIRST TIME I WAS TOLD NOTHING IS WRONG. FROM WHAT I HAVE RESEARCHED HONDA IS AWARE OF THIS PROBLEM AS EARLY AS FEBRUARY 2016 AND IS STILL NOT ACKNOWLEDGING IT.

Engine does not restart after start stop feature {auto stop} when stopped at a stoplight or stop sign. Sometimes engine turns off with just a soft application of brakes. So far no serious accident except holding up traffic at an intersection. Could become dangerous. So I immediately turn off the feature whenever I remember when I get in the car. Thanks.

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE CONTACT STATED THAT IT WAS DIFFICULT TO KEEP THE VEHICLE ALIGNED WHILE DRIVING. THE VEHICLE WAS TAKEN TO SCOTT HONDA OF WEST CHESTER (706 AUTOPARK BLVD, WEST CHESTER, PA 19382, (610) 692-6000). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65.

SINCE PURCHASING MY 2017 HONDA PILOT IN SEPTEMBER 2017, I HAVE HAD TO REPLACE TWO WINDSHIELDS DUE TO ROCKS KICKED UP BY OTHER VEHICLES. ON A THIRD OCCASION, ANOTHER ROCK CREATED A MINOR CRACK AND CHIP IN THE WINDSHIELD. THE FIRST INCIDENT THAT REQUIRED REPLACING THE WINDSHIELD OCCURRED ON SEPTEMBER 8, 2017, WHILE DRIVING SOUTHBOUND ON U.S. 75 IN RICHARDSON, TX, NEAR THE GEORGE BUSH FREEWAY. THE SECOND INCIDENT REQUIRING WINDSHIELD REPLACEMENT OCCURRED ON NOVEMBER 21, 2017, WHILE DRIVING SOUTHBOUND ON U.S. HIGHWAY 297 NEAR VERNON, TX. THE LATEST INCIDENT THAT RESULTED IN MINOR DAMAGE OCCURRED ON DECEMBER 22, 2017, WHILE DRIVING NORTHBOUND ON U.S. HIGHWAY 75 IN RICHARDSON, TX, NEAR GALATYN PARKWAY. THIS 2017 HONDA PILOT IS THE SECOND HONDA PILOT I HAVE OWNED/LEASED, AND THE PRIOR VEHICLE INCURRED NO GLASS DAMAGE DRIVING THE SAME ROUTE OVER A THREE-YEAR PERIOD. THE OTHER HONDA VEHICLES, ACCORDS, WERE DRIVEN ON THE SAME GENERAL ROUTE SINCE 2008, WITH NO WINDSHIELD DAMAGE. I AM CONCERNED THAT HONDA MAY HAVE REDUCED THE THICKNESS OR QUALITY OF THE WINDSHIELD GLASS OR OTHER MATERIALS USED IN THE WINDSHIELD, OR MADE A DESIGN CHANGE AFFECTING THE WINDSHIELD. WINDSHIELD DAMAGE CAN BE A SERIOUS SAFETY HAZARD REDUCING VISIBILITY WHILE DRIVING.

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED FORWARD AND THE WINDOWS FUNCTIONED INDEPENDENTLY. THE DEALER (SERRA HONDA GRANDVILLE, 4260 KENOWA AVE SW, GRANDVILLE, MI) WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. *TT *TR

TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL, WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WORKED AS DESIGNED. THE VEHICLE WAS TAKEN TO D-PATRICK HONDA (4300 E DIVISION ST, EVANSVILLE, IN 47715, (812) 477-6201) BUT, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. Consumer stated failure occurred multiple times since the report. When the consumer accelerates, let off, and re-accelerate, sometimes it's not in any gear and just revs up.

KNOWN ISSUE- DRIVER SIDE SEAT BELT TOO SHORT TO ALLOW ADEQUATE VISION WHEN MERGING, ETC. MANY CONSUMERS RESORTING TO SEAT BELT EXTENSIONS ONLINE. THIS IS A SAFETY ISSUE- DRIVER BELT EASILY 10 INCHES SMALLER THAN PASSENGER BELT.

FRONT SUNROOF SHATTERED SPONTANEOUSLY WHILE VEHICLE WAS IN MOTION AT 45 MPH ON A HIGHWAY. EXTERNAL TEMPERATURE WAS 50 DEGREES.

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED MOLD IN THE REAR SEATS AND IN THE FOLDS OF THE DOORS. HONDA OF KIRKLAND DEALER LOCATED AT 12420 NE 85TH ST, KIRKLAND, WA 98033 DIAGNOSED THAT WATER ENTERED INTO THE VEHICLE THROUGH A SEALANT GAP OF THE FIREWALL BEHIND THE DASHBOARD. THE VEHICLE WAS REPLACED WITH A NEW ONE BY THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500. THE VIN WAS NOT AVAILABLE.

DRIVER SIDE SEATBELT IS MARKEDLY SHORTER THAN PASSENGER SIDE AS WELL AS OTHER CURRENT YEAR HONDA MODELS. MY WIFE IS SHORTER THAN I AND WHEN SHE POSITIONS THE SEAT, SHE HAS BARELY ANY TRAVEL IN THE BELT. THIS COULD BE VERY DANGEROUS AND APPARENTLY HAS BEEN PREVIOUSLY REPORTED AND IS DOCUMENTED IN VARIOUS FORUMS ON THE INTERNET.

I JUST BOUGHT A NEW PILOT AFTER OWING A 2011 FOR 6 YEARS. I NEVER HAD ANY ISSUES WITH MY 2011 PILOT SEAT BELTS. ON THE 2017 PILOT, THE DRIVER'S SIDE SEAT BELT APPEARS TO BE SEVERAL INCHES SHORTER THAN THE PASSENGER'S SIDE. IT MAKES IT DIFFICULT FOR ME TO BE ABLE TO MOVE THE SEAT TO AN OPTIMAL POSITION BECAUSE IT TRAPS ME IN TOO TIGHTLY IF I MOVE THE SEAT FORWARD OR RAISE IT HIGHER. I AM A SHORTER PERSON AND I'M NOT ABLE TO POSITION MYSELF COMFORTABLY DUE TO THE SHORTER SEAT BELT. INSTEAD I AM FORCED TO SIT LOWER AND ALL THE WAY BACK. HOW IS THIS SAFE?I TOOK IT TO THE DEALER AND THEY EXPLAINED THAT THE DRIVER'S SIDE SEAT BELT IS ATTACHED TO THE FLOOR, WHERE THE PASSENGER'S IS ATTACHED TO THE SEAT, WHICH MAKES THAT SEAT BELT HAVE LOTS OF EXTRA ROOM. THE DEALER SAID I NEED TO PURCHASE AN EXTENDER SINCE THERE IS NO FIX TO THIS PROBLEM, AS "IT IS A DESIGN FLAW". I DON'T FEEL THIS IS A SAFE OPTION. I SHOULD BE ABLE TO USE THE SEAT BELT WITHOUT NEEDING AN EXTENDER. THE SAFETY RATING OF THE CAR IS BASED ON USING THE STANDARD SEAT BELT, NOT AN EXTENDER. PLEASE HAVE THIS ISSUE RECALLED SO THEY CAN EITHER INSTALL A LONGER SEAT BELT OR THEY NEED TO MOVE THE SEAT BELT MOUNTING ON THE DRIVER'S SIDE. (A LONGER SEAT BELT WOULD BE AN EASIER AND LESS COSTLY OPTION, IN MY OPINION.) THANK YOU.

REAR WINDSHIELD SPONTANEOUSLY IMPLODED UPON CLOSING REAR DOOR OF VEHICLE. STATIONARY. NO EXTREME TEMPERATURES (SANTA CRUZ CA) , NO EXTREME CONDITIONS. JUST IMPLODED. I READ COUNTLESS SIMILAR STORIES ONLINE. CHECK EDMUNDS.COM. HI

DRIVER SIDE SEAT BELT DOESN'T EXTEND ENOUGH. I HAD TO BUY A SEAT BELT EXTENDER.

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. ADDITIONALLY, THE VEHICLE SHIFTED HARD AND JERKED FROM FIRST TO SECOND GEAR. THE VEHICLE WAS TAKEN TO DCH PARAMUS HONDA (120 NJ-4, PARAMUS, NJ 07652, (201) 426-4676) WHERE IT WAS DIAGNOSED THAT THE ROTOR AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 30,000.

THE DESIGN FLAW CAUSES THE HOOD TO MOVE EXCESSIVE DURING WINDY DAYS. IT'S MUCH MORE NOTICEABLE DURING HIGHWAY SPEEDS. THE HOOD FLEXES AND MOVES UP AND DOWN AS YOU DRIVE IN WINDY DAYS. DURING MY LIFE TIME I HAVE DRIVEN MY DIFFERENT VEHICLES INCLUDING VANS AND EVEN RV BUT NEVER SEEN A HOOD THAT MOVES THIS MUCH. IT'S VERY DANGEROUS OVER TIME AS METALS OR BOLTS COULD SIMPLY GIVE. THIS HOOD COULD ONE DAY FLY OFF AND HURT OR KILL SOMEONE.

IF I SET CRUISE CONTROL AND GO DOWN A HILL OR INCLINE IT DOES NOT MAINTAIN THE CRUISE CONTROL AND CONTINUOUSLY GAINS SPEED UP TO 10-15 MILES OVER WHAT IT IS SET AT. COULD GO HIGHER, BUT I NOTICE IT AND HIT THE BRAKE WHICH SHUTS IT OFF. I BROUGHT THIS TO THE ATTENTION OF THE DEALER WHERE I PURCHASED THE CAR AND THEY SAY THIS IS NORMAL AND THERE IS NOTHING WRONG WITH IT. I DISAGREE AND SEE THIS AS A SAFETY ISSUE.

SECOND ROW, DRIVER'S SIDE SEAT BELT FAILED TO RETRACT MAKING IT IMPOSSIBLE FOR PASSENGER TO REMOVE THE BELT AND EXIT THE CAR. SEAT BELT HAD TO BE MANUALLY CUT WITH SCISSORS SO THAT PASSENGER COULD REMOVE THE BELT AND EXIT CAR.

I PURCHASED MY 2017 HONDA PILOT BRAND NEW EARLIER THIS SPRING. NEVER HAD TO USE THE HEAT UNTIL FALL CAME AROUND AND I NOTICED THE FRONT DASH HEATS DO NOT WORK WHILE THE VEHICLE IS IN IDLE. I HAVE TAKEN IT IN TO THE DEALERSHIP FOR AN INSPECTION AND IT WAS DETERMINED THERE IS AN ISSUE THAT NEEDS TO BE CORRECTED WITH A SOFTWARE UPDATE FROM AMERICAN HONDA. I'VE BEEN PLAYING PHONE TAG WITH HONDA SINCE AND FINALLY GOT TO SPEAK WITH JAMES (1-800-999-1009 EXT 117753), TODAY FROM AMERICAN HONDA. HE DID NOT ASSURE ME THAT THE ISSUE WAS BEING LOOKED INTO OR THAT THEY WERE WORKING ON SOMETHING TO CORRECT IT. INSTEAD, TOLD ME REPEATEDLY THAT THERE ARE NO ISSUES WITH MY VEHICLE AND IT WAS DESIGNED THAT WAY. HE STATES HE'S SPOKEN WITH MY LOCAL DEALERSHIP WHO HAS CONFIRMED THAT MY HEATERS DO NOT WORK PROPERLY, BUT AGAIN CONTINUED TO TELL ME THERE WERE NO ISSUES WITH MY CAR. OBVIOUSLY THERE WAS A FAULT IN THE DESIGN, AND HE REFUSED TO ADMIT THAT OR OFFER A ADEQUATE RESOLUTION. WHEN I ASKED TO BE ESCALATED HE OFFERED TO CONNECT ME WITH WITH ANOTHER REPRESENTATIVE TO REVIEW MY CASE. I ASSURED HIM I DID NOT WISH TO SPEAK WITH ANOTHER REPRESENTATIVE AND REQUESTED A MANGER AT WHICH POINT HE TOLD ME HE WAS A MANAGER. A MANGER OFFERING TO CONNECT ME TO A REPRESENTATIVE? WHERE'S THE LOGIC IN THAT OR ANY OF THIS? HONDA DOES NOT DESERVE ANYONE'S BUSINESS IF THEY AREN'T WILLING TO MAKE AN EFFORT TO FIND A RESOLUTION.

STEERING WHEEL JERKING LEFT OR RIGHT. JERKING OCCURS ERRATICALLY AND UNPREDICTABLY; STEERING WHEEL JERKS AT HIGHWAY SPEEDS WHICH COULD EASILY CAUSE THE LOSS OF CONTROL OF THE VEHICLE ON THE HIGHWAY AND IS VERY DANGEROUS AND STRESSFUL SINCE IT IS NOT CLEAR WHEN THE WHEEL JERKING WILL OCCUR WHILE DRIVING. IT DOES TEND TO OCCUR WHILE ON CURVED ROADS, APPEARING TO TRY TO JERK THE WHEEL STRAIGHT WHEN THE CAR STEERING NEEDS TO BE ADJUSTED TO STAY IN ONE'S LANE; RED AND AMBER MALFUNCTION LIGHTS COME ON AND OFF FREQUENTLY. IN PARTICULAR, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) LIGHT COMES ON AND OFF REGULARLY EVEN WITHOUT THE JERKING STEERING WHEEL. THE TPMS WARNING LIGHT ALSO OFTEN FLASHES AT THE SAME TIME AS THE JERKING STEERING AT HIGHWAY SPEEDS SUCH AS AROUND 50 MPH. RED DISPLAY OF BRAKE LIGHT WARNING AND AMBER DISPLAY OF BRAKE SYSTEM WARNING OFTEN OCCUR, SOMETIMES PAIRED WITH THE JERKING STEERING WHEEL. THE JERKING OCCURS TYPICALLY ON THE HIGHWAY AT SPEEDS SUCH AS 50 OR 55 MILES PER HOUR. *JS

THIS IS THE 6TH PHOTO UPLOADED FROM THE PREVIOUS 5 THAT HAVE ALREADY BEEN SENT.

STARTED VEHICLE AND GETTING READY TO BACK OUT OF GARAGE AND SUDDENLY THESE SIX PROBLEM LIGHTS CAME ON IN DASHBOARD!

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING BETWEEN 10 AND 25 MPH, THE TRANSMISSION EXPERIENCED HARD SHIFTING BETWEEN FIRST AND SECOND GEAR, WHICH CAUSED THE VEHICLE TO SUDDENLY LUNGE FORWARD. THE VEHICLE WAS TAKEN TO CONYERS HONDA (1860 GA-20, CONYERS, GA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS INVALID.