NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Hyundai Elantra. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Vehicle has a major problem steering down the road as I am traveling, its also makes loud clicks while turning left or right, also if freezing up and getting stiff along the way, The item that's causing this problem is call EPS , my light will not go out on its own, My local dealership will not honor the warranty or the recall stated it was repair ed I am the 2 or 3 owner of said vehicle, I can see where it show data update March 30 2026 , , It was never fix and Bentley Hyundai in Huntsville Alabama, will not honor this recall for my vehicle,
NHTSA 20V-061 (Hyundai 188): ABS/HECU Module NHTSA 15V-100 (Hyundai 127): Electric Power Steering (EPS) NHTSA 13V-113 (Hyundai 110): Brake Light Switch
Got in the car to come home put the key in ignition turned it and battery was dead went to turn off and something popped and cloud of smoke started rolling out from underneath the hood once hood was up the smoke got stronger from behind the motor the battery we had to get the battery unplugged and pulled out to get the electricity out the vehicle because of the battery being dead but sill plugged up at the time it would continue smoking more and more and thicker thicker so My husband pulled the battery out immediately as doing so we both inhaled some smoke but we was more concerned about it catching on fire so we pulled through it . We are confused on how or why this happened nothing has broke or went wrong with my vehicle but serpentine belt brake and tire ware my mother had car inspected and service back in May nothing was said that there is or will be wrong with my car. We had no idea that there was anything wrong no warning lights no signs of any problems up to this incident.
During a car accident yesterday. Upon impact at about 30 mph the seatbelt ripped and provided no deceleration during a head on collision. If it wasn’t for the airbag I would have been very seriously injured. It has not yet been inspected by insurance but I have a few videos of the failure for the seatbelt to work.
Taylor Hyundai of Findlay FAILED too complete these recalls. X3 times !
About 3 years ago the EPS light came on. Brought it to the dealer who said it needed 3500.00 dollars worth of work to replace the steering column. Refused the work and they reset the light. Now after checking i see this was part of a recall 127 . My car was checked and stamped fine so out of luck. Car works good for 3 years now it is doing it again. Just driving straight down the road and power steering stops working, then starts working. Right now steering is fine and the PS light is on all the time. Any help would be appreciated. Car only has 120,000 miles and is in great shape except forthe steering.
I WAS DRIVING DOWN THE ROAD MY EPS LIGHT CAME ON AND POWER STEERING STOPPED WORKING. THAT IT INDICATES A PLROBLEM WITH THE VEHICLE'S POWER STEERING SYSTEM. I HAVE SHARCHED AND READ THAT THERE WAS A RECALL. ON MY 209 HYUNDIA ELANTRA BUT WHEN I VIN IT SAYS NO OPEN RECALLS. DOES THIS MEAN IT HAS BEEN FIXED BEFORE OR IS MINE NOT COVERED UNDER ECALL. MY VIN IS [XXX] ANY HELP WOULD BE HELPFUL. I AM A DISABLED MAN. THAT THIS IS MY ONLY CAR TO TAKE CARE OF MINE AND MY DISABLED SON NEEDS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I backed into my driveway, placed the vehicle in park and as I was setting the parking break the drivers side airbag deployed. The vehicle was still running.
This vehicle is part of RECALL CAMPAIGN 127. This vehicle had a software update to "Fix" problem but is now recurring. The dealership says they will not fix it.
The radio turns on and off in its own heat blows threw the vent when heater is off abs lock showed not working when inspection then showed as it was working air bag light always on none of the dash board lights work lock buttons work when it wants to
On several occasions, starting in the Fall of 2023 and occurring most recently on 8/9/24, I observed my Elantra's red EPS warning light turn on, and the steering wheel became very "stiff" while driving. Power steering was instantly disabled, resulting in momentary loss of control of the rate of turning in the vehicle. These symptoms are in accordance with Hyundai Recall Campaign 127, but a VIN search revealed the vehicle has been serviced for the recall. I have reached out to Hyundai customer service and a dealership, neither of which attempted to fix the issue.
I previously brought my car in for a recall in 2014 for underbody corrosion and it was repaired; however, now there has been severe corrosion of the underbody, not just the components listed in the recall but nearly the whole underbody is severly rusted and corroded (see pictures below). My mother was driving my car in July 2024 when the rear subframe completely snapped near the control arm while she was driving. Luckily she did not get injured or hurt, but it could have been potentially fatal especially with this happening. I reported this to Hyundai Motor America and towed my car to the dealership. The dealership has submitted a goodwill request to cover the repairs of the recall not the other ones; however, I raised a potential oversight for the previous recall whereby the corrosion of other components not explicitly named in the campaign such as the sway bars and backing plates which could also directly impact the vehicle’s structural integrity and safety if corroded. The omission of ALL of the components that would be subject to corrosion in the recall campaign could have been an oversight and the recall should have covered all critical underbody components prone to corrosion, not just the ones explicitly listed in the recall. Other parts corrosion are a direct consequence of the same environmental factors that led to the corrosion of the subframe and control arms. Since these components are interconnected, and since Hyundai has acknowledged the issue with the crossmember corrosion through the recall, it stands to reason that the other components’ damage should also be addressed as part of the overall remedy. These additional parts would have been exposed to the same environmental factors (e.g., road salt, moisture) that caused the other components to corrode. Since Hyundai acknowledges that these environmental factors led to corrosion in the subframe and control arms, it stands that the other components would also be affected too.
The contact owned a 2009 Hyundai Elantra. The contact stated that on one occasion when the vehicle was turned on, the brake and ABS warning lights illuminated. On another occasion, while the vehicle was parked and unoccupied for approximately 5 days, there was smoke coming from the front of the hood of the vehicle. The department extinguished the fire and a fire report was filed. A police report was not filed. The vehicle was towed to a junkyard where it was deemed totaled by the insurance company. A dealer was contacted and confirmed there were no recalls associated to the failure. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Air bag light is on as soon as car power on until it turns off passenger airbag is off I dont know if my airbags will deploy if I get in an accident . While driving steady speed of 50-60 mph while pressing gas sometimes it doesn’t increase speed but instead jerks until I let go of the gas and then depress it again it happenes maybe 2-3 times during a drive .
The contact owns a 2009 Hyundai Elantra. The contact stated that while the vehicle was parked at their home, the engine of the vehicle caught on fire. The fire was extinguished by the Horry County Fire Rescue Station. A fire report was filed but not provided to the contact The contact stated that no injuries occurred, and no police report was filed. The contact received notification of NHTSA Campaign Number: 20V061000 (Service Brakes, Hydraulic) however, the part to repair was unavailable. The vehicle was currently at the contact's residence. The dealer was not contacted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when the part was to become available. The failure mileage was unknown. VIN tool confirms parts not available.
February, 2024 - brakes "soft" at times, seems not catching unless stepped on almost to the floor. I brought it to the dealership same day. Since I did not have an appointment, a test drive was done and was told it was working fine and let them know if the brake warning lights will turn on. No record of this was noted. March, 2024 - I had to bring it back because the brakes feel like it will quit as I have to really step on the pedal to the floor before the car will slow down. The master cylinder was changed. Multi-point inspection was done. I got the car back March 14, 2024. April 12, 2024 - I had to bring it back because of the brake and ABS lights on the instrument panel lighted up. I was told it's the HECU that's the problem. I had to drive back the car to home because of the quoted cost of $3,266.58 estimate that I have to make a decision of. This was on April 23, 2024. I was told that the ABS module may not work in event of inclement weather or quick stops. A multi-point inspection was done prior to release of vehicle. I never received a recall on the Hyundai HECU. It was only when I researched it after I got the car back. I made it known that I want to be sure I will not get in an accident due to the brakes not working. I was informed that I can drive it but be mindful of the ABS module not working in cases as noted, that the lights were alerts but could be a problem later on. What is my recourse since I did not receive any recall notice? I was trying to fill up the complaint form and it said that the car is impacted by the HECU complaint. it will not let me complete the form. It was frozen on the reimbursement requested. The dealership never did inform me of the recall. I bring this car to this dealership for maintenance and repairs.
March 26, 2024 Hello; Re: 2009 Hyundai Elantra Touring VIN# [XXX] On [XXX], I while driving on a very icy slippery road to do low temperatures and the city not salting the roads like they should have! I was going approximately 22 mph & somehow I lost control of my car & slammed into a light pole & the whole entire front end of my car was destroyed! Meanwhile, none of the airbags deployed & I slammed into the steering wheel! I had my seatbelt on & it immediately locked up on me & someone had to cut me out of the seatbelt! I was transported to the hospital emergency, while my car was towed to "E. End Auto" @ 64 10th Ave. Dickinson, ND I suffered severe injuries such as back & neck injuries, 4 bruised ribs & horribly severe bruises to my left eye & scars! As soon as I possibly could I contacted "E End Auto" to find out what to do next & they informed me that the tow charges were approximately $700 & that was less than a 2-mile tow! Additionally each day the car sat in their storage lot it was $75 per day! It took me a few days to get a ride to get to my car due to pain and suffering, which I'm still experiencing terribly!! So, by the time I got to my car it had been there approximately 3 to 4 days & my bill was over $1,000! I spoke with the owner & pleaded & begged him if he could possibly offer me something for my car since it was obviously totaled out! He said absolutely no & that if I gave him the title to my car he would zero out the bill! So unfortunately hesitantly I had no choice, so I signed over the title! This business used to take vehicles that were wrecked & part them out. Unfortunately, they do not do that any longer & my car would soon be transferred to the salvage yard & be crushed! I don't understand what could have happened! I'm asking with all due respect and consideration if this matter can be looked into please?! Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2009 Hyundai Elantra. The contact stated that while starting the vehicle, the electric power steering warning light was illuminated. The contact attempted to turn the steering wheel but was unable to do so. The contact stated there were other unknown warning lights illuminated, that were unrelated to the failure. The vehicle was at the residence. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 15V100000 (Steering) as a possible solution however, the VIN was not included in the recall. The manufacturer was not made aware of the issue. The approximate failure mileage was 311,500.
I purchased this vehicle in December of last year and the steering was fine. The next day I took it to the Waco Hyundai dealership and was told they didn't have the software to do the EPS recall. A few days later, the power steering went out. I called Killeen Hyundai and made an appointment two weeks out to have them look at it. Long story short, after almost 2 months of them having my vehicle they were unable to update the recall. I was told I had 24 hours to pick it up. Where do I go from here?
For the past month I have broke down multiple times. Used all my aaa tows. Everything turns off while driving 60mph with kids in the vehicle. Absolutely no power steering. I haven’t had interior lights, radio etc in 6 months. 8 belts since March. I’m a single mother stranded again freezing
The contact owns a 2009 Hyundai Elantra. The contact stated while driving approximately 10 MPH, the power steering failed to operate as needed. The contact stated that the red "EPS" and "EST" warning lights were illuminated. The contact was able to drive the vehicle to an independent mechanic who diagnosed that the electric power steering assist had failed, and that the EPS module needed to be replaced. The contact was advised by the mechanic about NHTSA Campaign Number: 15V100000 (Steering) which was associated with the VIN, and to take the vehicle to a dealer for the recall repaired. The contact had driven the vehicle to a local dealer, where it was diagnosed and determined that the EPS module needed to be updated; however, the recall was only for an update to the EPS not a replacement. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 154,000.
The contact owns a 2009 Hyundai Elantra. The contact stated while driving 80 MPH, the steering wheel seized and became inoperable. The contact stated that the vehicle was recently serviced under NHTSA Campaign Number: 15V100000 (Steering). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer covered under warranty. The failure mileage was approximately 110,000.
When driving my eps has gone out over two dozen times. It is random. I could be driving for 2 hours or it could happen when I start the car. Issue is resolved temporarily when I turn off my car for a few minutes and restart. I brought it to my normal shop and at first they had no idea what it was and realigned the column. This worked for a couple weeks and the issue started again. They believe it may be the motor now and I have to go to a dealership. This started completely random, my car drives fine until it comes on. The eps light clicks and comes on, making it hard to steer. I can't drive in the highway for my safety and the safety of others. I've had my power steering go out mid turn, in the rain. It's unpredictable. This initially started on 08/20 and is ongoing despite an attempt to fix it.
The EPS light is staying on flashing sometimes and now I can't steer to the left with assisted power steering..the steering is now locking up at times ..there was a recall I saw but now it's not showing up on my car..it's a 2009 hyundai elantra .I have pictures to show that it said my car is effected with this recall but now it's coming up on all systems as no recall open to it..I just bought this cat from someone in the month of July 2023 and this is now happening to me..I have put all I have into purchasing this car and contacted dealership in florence ky..they claim there's no open recall n I have provided the proof needed to show them that this was on recall..
Drove about 1 hour using cruise control part of the time. Don't usually use it, but used it 2 months ago with no problem. After 1.5 hour visit, drove home. Did not use cruise control, but at last 10 minutes acceleration issue started where car would "rev" even though I was not accelerating. Able to manage it with brake and normal driving. Tried to reset cruise (turn on/off), but car still had episodes of "revving". Did not accelerate to dangerous level and controllable. After car sat in garage for 2 hours, I drove out of neighborhood to empty stretch of road and accelerated to 50 with no problems and no revving of engine. Service check scheduled.
The contact owns a 2009 Hyundai Elantra. The contact stated that upon servicing the vehicle at the dealer, he was informed that the vehicle had experienced the failure related to NHTSA Campaign Number: 15V100000 (Steering). The dealer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 24,500.
the power assisted steering quit. You cant hardly steer it
The original car jack supplied with the vehicle failed. The jack is intended to be used in an emergency where the tire needs to be removed and replaced by the driver. The jack almost folded in half. The jack was installed correctly under the car. I had removed the damaged tire, and suddenly that end of the car had fallen. If I had been in the act of installing the spare tire I could have been severely injured by the falling car. I have the car jack and it can be inspected if you need it to be.
The contact owns a 2009 Hyundai Elantra. The contact stated while driving 35 MPH, the steering wheel became firm, and the ESP warning light illuminated. The contact pulled over on the side of the road and turned off and restarted the vehicle, and the vehicle operated normally. The vehicle was taken to an independent mechanic and the mechanic stated that the power steering assist module needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 135,000.
On two separate occasions the electronic power steering turned off while driving the car. The red EPS dashboard indicator turned on and the steering felt very heavy. The power steering came back on after the car was turned off and on again. The car's software was already up to date and Hyundai's recall "fix" did not prevent the problem. This problem is intermittent and has only happened twice. It occurs while driving, leading to a potentially unsafe situation. There are no warnings or symptoms before the problem occurs.
My car is having the same problem that the 2009 Elantra Sedan is having. My air bag warning light recently came on while I was driving and does not go off. I am concerned that my air bags will not go off in an accident.
The contact owns a 2009 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, the air bag warning light intermittently illuminated. Additionally, the passenger's side air bag light failed to illuminate while a passenger was seated in the passenger's side front seat. The vehicle was taken to the dealer and an independent mechanic, where the air bags software was reset; however, the failure recurred. The dealer confirmed that the air bags were Takata brand air bags. The independent mechanic determined that the air bag sensors needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.
The contact owns a 2009 Hyundai Elantra. The contact stated that while attempting to make a right turn, the power steering assist failed as the EPS (Electric Power Steering) warning light illuminated on the instrument panel. Due to the failure, the vehicle was initially towed to an independent mechanic who diagnosed the vehicle with a power steering assist failure which was linked to NHTSA Campaign Number: 15V100000 (Steering). The vehicle was then towed to dealer where she was informed that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 139,000.
EPS (Electronic Power Steering) light comes on on the dashboard . This prevents steering the vehicle from a dead stop or turning the vehicle is extremely hard. Vehicle has to be shut down and restarted, sometimes 1 to 2 times to eliminate the EPS light . Problem is repeatable every morning. Hyundai's number for this recall is 127. However at initial recall appointment only SW was updated. Per recall EPS unit may need to be replaced.
Just bought this used 2009 Hydunai Elantra. Dealer asking for 1400 to replace Airbag module. Car was never in an accident. Is there any compensation for this or can it be reset Also brought car over to Lester Glenn Toms River nj for recall on antilock brakes. They didn’t have part which means tying up car again. Why don’t they have recall parts readily available. Can u make an suggestion can’t afford that air bag module
The contact owns a 2009 Hyundai Elantra. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering with the EPS warning light illuminated. The failure occurred on numerous occasions. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The dealer replaced the tie rods, spark plugs, wiper blades, cabin air filter, driveline belt, transmission coolant, throttle, oil plug, struts, and control arms, and performed an alignment; however, the failure recurred with the EPS warning light illuminated. The vehicle was taken to an independent mechanic, who ordered the EPS sensor and was awaiting the replacement part. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V100000 (Steering) associated with the VIN; however, the contact had not yet received the recall notification. The failure mileage was 87,123.
Steering column has alot of play. Pops as you turn the steering.
The front sub frame of my 2009 Hyundai Elantra is completed rusted and rotted. It looks like the control arm is about to drop out of the frame. After an inspection by my mechanic he insisted the car is no longer safe to drive and suggested I do not put any money into the other problems we were having with it ( the reason it was at the shop).
On June 20th, 2022 my daughter was pulling into a parking space in the King of Prussia mall in Pennsylvania. Just before she turned the ignition off, both the driver's and passenger's side airbags deployed. THERE WAS NO COLLISION INVOLVED. Attached photos were taken immediately after to prove this. The vehicle was inspected by an independent inspector hired by Hyundai approximately 3 weeks later. According to Hyundai, there was front frame damage (this may have been from a February 2018 collision). Hyundai is covering up a serious potential safety issue by taking this position. Why frame damage from a 2018 collision be a material factor to this mishap? If this uncommanded airbag deployment happened while my daughter was driving at speed, she could have been in a serious accident. This vehicle is untouched and it is available for inspection. I encourage a NHTSA inspector to come look at the vehicle. Hyundai's refusal to take responsibility to find the root cause of this mechanical failure is reprehensible.
The contact owns a 2009 Hyundai Elantra. The vehicle had previously been serviced at the dealer under NHTSA Campaign Number: 15V100000 (Steering) however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle lost power steering assist, with the EPS warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 107,000.
Premature brake failure due to rusted parts. In April 2022 the front brakes seized at 105,717 miles, ruining the rotors. I skidded to a stop at a busy intersection and had the car towed. The front brake pads had aprox 20,000 miles on them and had recently been checked for safety. The rear brakes failed at 109,540 miles after a rusty caliper seized. Calipers, rotors and pads were replaced. Undercoating and rustproofing had been applied to this car at 76,988 miles.
ABS HECU unit has failed, thus posing a safety risk. All brake lights (ABS and warming brake lights), in addition to Check Engine light are illuminated on dash. Faulty relay recall was taken care of in timely manner (recall 188), but now fires are starting in other vehicles due to failed HECU unit (which dealership and independent mechanic has confirmed that I have). More recalls for earlier Hyundai years need to be included in recall 218 or a new recall implemented to avoid cars catching fire due to failed HECU (my car has not caught fire as of the time of this report).
The contact owns a 2009 Hyundai Elantra. The contact stated while his daughter was driving the vehicle at approximately 45 MPH, the "Electronic Power Steering assist" warning light illuminated. The contact stated that his daughter was able to safely drive the vehicle to her residence where the vehicle remained parked. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 15V100000 (Steering). The manufacturer had been informed of the failure. The failure mileage was approximately 102,000.
*Power steering. Yes. *Very difficult to turn the steering wheel causing delay in timing. *No. There is a significant amount of reports, etc. regarding this recall on the internet. However, it does not appear to be associated with my VIN #. *No *No
I bought the car for my mom about a year and a half it drove fine to just recently the eps light came after She turn on to the road and the steering got real tight and was hard to merge to the side road luckily She was going at a low speed to get over. So I done some searching to find that there was a recall 127 for that problem in 2015 so I called the dealership and they requested to have the car scan and said it was a software update . So I got the update and the angle sensor calibration it drove fine for 2 months now it’s getting worst. So they said the electric motor andsteering colmun has failed but they can’t replace because the recall is not active anymore .so I’m not sure what to do
While driving smoothly, suddenly the dash airbag warning light came on and has stayed on now for some time. That apparently signals that airbag will not deploy in an accident and is a clear safety issue. This should be a recall issue. RG
At random times while driving (operating vehicle while in motion on public roads) the EPS light turned on and power steering stopped working. I pulled over on the side of the road and would shut off the engine and restart the vehicle and the power steering would restart. Sometime it would take several times to stop and start the vehicle for the power steering to start working again. The power steering shutting off has occurred four times within the past 18months while driving on public roads. The car has only 78,613 miles and the electronic power steering is malfunctioning.
The contact owned a 2009 Hyundai Elantra. The contact stated while the vehicle was parked she was notified that there was smoke coming from the engine compartment. The contact stated that flames were coming from under the hood and the fire department was called to extinguish the fire. The fire department report was filed. The contact stated that prior to the failure the ABS and brake warning lights were illuminated. The vehicle was taken to an independent mechanic who informed the contact that he could not determine why the brake light was illuminated but advised that the failure could be related to a wire. The vehicle was not repaired. The vehicle was taken to another independent mechanic who was unable to inspect the vehicle. The contact stated that the independent mechanic advised her that the vehicle was safe to drive. The vehicle was not taken to a dealer for diagnosis or repairs. The contact researched the failure online and related the failure NHTSA Campaign Number: 20V061000 (SERVICE BRAKES, HYDRAULIC). The contact stated that she did not receive a recall notice. The vehicle was deemed a total loss by the fire department. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,000. (RECALL RELATED INCIDENT) TS
in a recent drive i realized that i had suddenly lost control of my steering wheel. the steering wheel was moving and responding much more quick than normal, but without any of the normal tension.
today my steering wheel was very "loose" to the touch. in other words it was far easier to turn the steering wheel than usual. it seemed that i was required to turn the steering wheel much more than usual to even make the simpliest of turns. i recently had air conditioning work done by a local auto shop. it seems very coincidental that all of a sudden my steering mechanism is working so poorly that my life may be in danger.
Data synced from NHTSA on May 4, 2026