2011 Hyundai Elantra Suspension Problems

My car was recalled by Hyundai for a critical safety issue and has been at the dealership since July of 2024 awaiting repairs due to missing parts. Despite repeated follow-ups, Hyundai has been unable to provide a timeline for the repair. Recently, they offered to buy back the car, but the offer was far below its fair market value. When I declined, they stated they would return the car to me unfixed and unsafe. This situation has caused significant inconvenience and feels coercive, as I am forced to choose between accepting an unfair buyback or taking back an unsafe vehicle. I am seeking NHTSA's assistance to ensure Hyundai repairs the vehicle promptly, investigates their handling of recalls, and protects consumers from being placed in such unfair situations.

UnKnown. When financing the vehicle through Adonis Auto Group I was unaware of the unrepaired safety recall. Also I am under the impression nothing was done to the car before purchasing it, I have had to make repairs to the car only after 10,000 - 15,000 miles of driving. For example replacing the control arm, axle, brake hardware. My point is they are selling cars without repairing them and not advising the customer upon purchase. I also asked for the repair paperwork for what has been done to the car before purchase and never received it.

On February 14, 2023, around 6:30 PM the right front passenger front coil spring broke on my 2011 Hyundai Elantra. I was driving while crossing railroad tracks when the front end dropped down on the right side and the car wouldn’t move. I continued to push the accelerator to get my car off the tracks and on the side of the road- spring cut my tire ripping the inner tire wall. I made several calls to Hyundai (Springfield IL Dealership) and they informed although there was a current recall (number 15V629000) on this issue, I was advised that my VIN did not qualify. The reasoning was that my car's physical address didn’t qualify for the recall. I contested this with appropriate documentation that clearly showed the broken pieces with corrosion. I ended up suffering the cost of the towing bill and replacement of both strut assemblies. In March 2023, I received a recall (campaign - 984) to have an underbody cavity wax and anti-corrosion spray applied to prevent corrosion of components due to road salt. So, as I attempted to point out to Hyundai that my car and perhaps many others were at risk for these potentially fatal risk.

The rear suspension crossmember fractured allowing the lower suspension arm to move causing the wheel to move out at the bottom by a considerable amount. I noticed it after a short local trip. I think if I had continued driving the lower arm may have completely disconnected resulting in potential loss of control. The crossmember has significant corrosion in this area but the component should be thick enough to allow for this. The car is at my home address therefore has not been inspected by a dealer. I have contacted them and the manufacturer and neither offer any help.

Spring coil on strut broke off on passengers side of car. Sliced tired while driving. A couple years after getting that side repaired same exact thing happened on the driver's side.

The front subframe / crossmember has prematurely corroded at suspension mounting points. The control arm mount has rusted completely through resulting in the bottom half of the control arm mount becoming unstable and the control arm is at risk of full detachment.

My daughter was driving my 2011 Hyundai Elantra and she got a flat tire on the drivers side front. Upon inspection, I discovered that the front strut spring had fractured and part of it went through the sidewall of the tire. Found out that there is a recall for this exact problem for certain 2011 Elantras. Called the Hyundai customer service line and was told that this particular Elantra was not part of the recall. Why not? The recall is to replace springs that, because of corrosion caused by road salt used in winter in certain states (my state NJ being one of the states affected), fracture and puncture the tires. This is EXACTLY what happened to this vehicle. I am working on getting Hyundai to make repairs but I don't have much hope.

On 8/14/2021 I entered NHTSA complaint number 11429117. This was in regard to a fractured front coil spring in my 2011 Hyundai Elantra. Although there was a current recall (number 15V629000) on this issue, I was advised that my VIN did not qualify. Apparently the reasoning was that my car was built in a different location in Alabama. I contested this with appropriate documention that clearly showed the broken pieces with corrosion. I ended up suffering the cost of replacement of both strut assemblies. As I had to go to an independent shop for my service I sent and escalated my issue through Hyundai to no avail. So now it's March 2023, and I receive a recall (excuse me, campaign - 984) to have an underbody cavity wax and anti corrosion spray applied to prevent corrosion of components due to road salt. So, as I attempted to pont out to Hyundain in 2021, my car and perhaps many others were at risk for these potentially fatal failures. Fortunately my spring broke as I entered my garage. others may not have been so lucky. A break at high speed could take out a tire and that's the ball game. Continuing with the metaphor, Hyundai dropped the ball big time on this.

TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE FRONT PASSENGER'S SIDE STRUT SPRING FRACTURED AND PUNCTURED THE FRONT PASSENGER'S SIDE TIRE. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT STRUT RODS WERE DAMAGED AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 240,000.

WHILE DRIVING MY HUSBAND HEARD A LOUD POP. IMMEDIATELY THE FRONT PASSENGER TIRE WENT FLAT WHICH CAUSED SEVERE LOSS OF CONTROL. THANKFULLY HE WAS ON A LOCAL ROAD WITH NO OTHER CARS AT THE TIME. APPARENTLY A COIL SPRING FRACTURED OFF AND SLASHED THE TIRE. THIS SPRING STILL LOOKED BRAND NEW YET IT JUST SHEERED OFF WHICH MUST BE SOME TYPE OF DEFECT IN MANUFACTURING OF THE PART. WHILE RESEARCHING THIS I FOUND A RECALL #107096 FOR SUSPENSION FRONT SPRING COIL YET MY 2011 ELANTRA DOES NOT SHOW UP FOR THIS RECALL? THIS DEFECT IN THE SPRING COIL COULD HAVE CAUSED CATASTROPHIC EFFECTS IF WE WERE DRIVING FASTER ON HIGHWAY. I HAVEN'T YET BEEN ABLE TO CONTACT HYUNDAI IN REGARDS TO THIS YET BUT YOU SHOULD BE AWARE....THIS DEFECT WHICH COULD BE DEADLY DEPENDING ON THE CIRCUMSTANCES. I NOW HAVE TO PAY $1000 TO REPAIR THE STRUTS AND COILS ON BOTH SIDES. I'M NOT SURE WHY HYUNDAI HAS NOT RECALLED ALL CARS, BUT THIS MUST BE ADDRESSED FOR SAFETY.

ACCORDING TO MY MECHANIC, RUST ON MY COIL SPRING CAUSED IT TO FRACTURE WHILE DRIVING AND PUNCTURE MY TIRE. MY MECHANIC SAID IT WAS "CRAZY" BECAUSE THERE WAS A FRESH FRACTURE FROM IT "SNAPPING". I DID SOME RESEARCH AND IT SOUNDS JUST LIKE HYUNDAI RECALL #133. THIS RECALL INVOLVED RUSTING OF THE COIL SPRING TO 2011 HYUNDAI ELANTRAS IN STATES THAT USE SALT FOR SNOW REMOVAL, SUCH AS MINNESOTA. I LIVE IN MN, SO I CALLED HYUNDAI TO SEE IF MY CAR WAS INCLUDED IN THE RECALL. THEY SAID IT WAS NOT. I AM WONDERING IF IT SHOULD HAVE BEEN CONSIDERING THERE WERE KNOWN AND SIMILAR ISSUES WITH OTHER VEHICLES OF THE SAME YEAR, MAKE, AND MODEL IN MINNESOTA. IT SHOULD BE NOTED, MY VEHICLE WAS ORIGINALLY PURCHASED IN ANOTHER STATE (I THINK LOUISIANA OR MISSISSIPPI) AND WAS NOT BROUGHT UP TO MINNESOTA UNTIL 2013. AFTER WHICH I PURCHASED IT.

BOTH FRONT COILS BROKE OF THE ENTIRE STRUT ASSEMBLY NEEDED TO BE REPLACED. ONE OF THE COIL SPRING FRACTURED AND RUPTURED THE FRONT PASSENGER TIRE. THIS HAPPEN DRIVE AT 20 MPH ON A CITY STREET. *TR

MY VEHICLE DOESN'T FEEL SAFE AND THIS IS THE SECOND REPORT I MAKE. PLEASE CONTACT ME ABOUT THIS MATTER. THANK YOU!

THE PROBLEM WITH MY VEHICLE ARE MANY. WHEN IM DRIVING IT THROWS ME TO THE SIDE FOR ANY DENTS THE STREET HAS, BAD CONTROL. THE COILS ARE BAD. THE ENGINE BLOCK HAS A NOISE THAT GETS LOUDER AND LOUDER EVERY TIME I TURN THE CAR.IM NOT A MECHANIC BUT I KNOW SOMETHING WRONG WITH MY CAR CONTROL SYSTEM.

TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. WHILE DRIVING 25 MPH OVER A BUMP IN THE ROAD, THE COIL SPRING FRACTURED AND RUPTURED THE FRONT PASSENGER TIRE. THE CONTACT INSPECTED THE VEHICLE HIMSELF AND FOUND THAT PIECES OF THE COIL SPRING PENETRATED THE FRONT PASSENGER TIRE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V629000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 167,000.

BOTH FRONT COILS BROKE AND THE ENTIRE STRUT ASSEMBLY NEEDED TO BE REPLACED. THIS COULD HAVE SLID OFF AND PUNCTURED A TIRE. ALSO THE REAR STRUT SHOCK ABSORBER NEEDED TO BE REPLACED.

WAS DRIVING THE CAR AND FELT SOMETHING RUBBING THE TIRE. TOOK IT TO A MECHANIC AND HE SAID THE DRIVER'S SIDE FRONT COIL SPRING BROKE AND DUG A GROOVE IN THE TIRE. HAD IT REPLACED AND NOTICED THERE WAS A RECALL FOR THIS YEAR MAKE AND MODEL. IT WAS FOR VIN NUMBERS THAT STARTED WITH KMHD WHICH MINE DOES. I CALLED HYUNDAI CUSTOMER CARE AND THEY SAID IT WASN'T FOR MY SPECIFIC VIN NUMBER. I EXPLAINED THAT IT WAS SAME VEHICLE AND NOT JUST COINCIDENCE THAT IT'S EXACTLY WHAT HAPPENED AS IN THE RECALL. THEY TOLD ME TO SUBMIT A BUNCH OF DOCUMENTS SHOWING REPAIR BILL, PROOF OF PAYMENT AND PROOF OF OWNERSHIP AND HAVE THE REPAIR INSPECTED BY A HYUNDAI DEALER. AFTER JUMPING THROUGH ALL THESE HOOPS FOR POSSIBLE REIMBURSEMENT, I WAS TOLD THEY WONT REIMBURSE BECAUSE IT'S VIN SPECIFIC. (THEN WHY DID THEY MAKE ME GO THROUGH ALL THAT?) IF THE VEHICLE HAD BEEN DRIVEN MUCH LONGER IT WOULD HAVE PUNCTURED THE TIRE. FURTHERMORE IF MY SON HAD BEEN ON THE HIGHWAY DOING 55MPH AND THAT HAPPENED, I BELIEVE IT WOULD HAVE VEERED THE CAR INTO ONCOMING TRAFFIC. I SURE HOPE NO ONE GETS INJURED OR WORSE BECAUSE THEY DIDN'T RECALL ALL OF THE 2011 HYUNDAI ELANTRAS AND ONLY CERTAIN ONES.I WILL KEEP FIGHTING UNTIL I GET REIMBURSED AND WILL NEVER PURCHASE ANOTHER HYUNDAI VEHICLE. IT WAS FOR CAMPAIGN133

THE LEFT FRONT MCPHERSON STRUT CRACKED AND THE SPRING PUNCTURED THE TIRE. THE CAR WAS TOWED TO THE DEALER FOR REPAIR. THE DEALER SAID THAT THE RIGHT FRONT SPRING WAS ALSO BROKEN EXCEPT WHERE IT BROKE THE SPRING DID NOT DAMAGE THE RIGHT FRONT TIRE. THE CAR WAS MOVING BUT SLOWLY, THANKFULLY AT THE TIME. I NEVER HAD A SPRING BREAK ON ANY CAR I HAVE EVER OWNED, MUCH LESS TWO SPRINGS ON THE SAME CAR. THERE IS A RECALL FOR THE SAME THING BUT HYUNDAI CORPORATION SAYS MY CAR WAS NOT IN THE RECALL. NHTSA CAMPAIGN ID: 15V629000

TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA. WHILE DRIVING 30 MPH, THE COIL SPRING SNAPPED ON THE FRONT DRIVER'S SIDE AND WAS DRAGGING AGAINST THE INSIDE OF THE FRONT DRIVER'S SIDE TIRE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS CURRENTLY AT AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,700.

AS I WAS DRIVING DOWN THE ROAD LESS THEN A MILE FROM HOME. I HEARD A LOUD CLUNKING SOUND AND SEEN A PART OF MY COIL SPRING BOUNCING ACROSS THE ROAD IN MY REARVIEW MIRROR. I HAVE ALREADY HAD TO REPLACE THE COIL SPRING ON THE DRIVER SIDE OF THIS CAR AS AT ANOTHER TIME WHEN PULLING OUT OF A PARKING SPOT THE COIL SPRING BROKE OFF AND PUNCTURED THE TIRE.